• About the Role

  We are looking for a passionate, creative, and highly organized Employee Experience & Events Coordinator to own and elevate our workplace events and engagement programs across our Bangalore and Chennai offices.

  This role is responsible for planning, branding, coordinating, and executing engaging employee experiences that inspire collaboration, strengthen our culture, and create compelling reasons for employees to come into the office. The ideal candidate thrives in a fast-paced environment, has exceptional event management skills, and brings innovative ideas that transform the workplace into a vibrant destination.

  The role requires close collaboration with Workplace Experience, HR, Internal Communications, Marketing, IT, Security, external vendors, and business leaders to deliver memorable experiences from concept to execution.

  Key Responsibilities

  Employee Experience & Office Events

  • Own the end-to-end planning and execution of all in-office employee engagement programs across Bangalore and Chennai. 
  • Develop an annual and half-yearly employee engagement calendar aligned with business priorities and company culture. 
  • Plan and execute: 
  • Monthly team-building activities 
  • Office celebrations and cultural festivals 
  • Sports tournaments and wellness events 
  • Hackathons and innovation challenges 
  • Learning sessions and networking events 
  • Leadership town halls 
  • Employee appreciation events 
  • Community and volunteer initiatives 
  • Introduce creative themes and new engagement concepts that increase office attendance and collaboration. 

  Event Planning & Execution

  • Lead complete event lifecycle management including: 
  • Concept development 
  • Budget planning 
  • Venue selection 
  • Vendor sourcing 
  • Logistics coordination 
  • Branding 
  • Event production 
  • On-site execution 
  • Post-event reporting 
  • Manage multiple events simultaneously while maintaining exceptional quality and attention to detail. 
  • Ensure all events are delivered on time and within budget. 

  External Events & Corporate Branding

  • Plan and coordinate participation in: 
  • Technology conferences 
  • Industry summits 
  • Career fairs 
  • Employer branding events 
  • Customer and partner events 
  • Coordinate booth design, event branding, giveaways, logistics, registrations, and vendor management. 
  • Partner with Marketing and Talent Acquisition to enhance employer brand visibility. 

  Workplace Culture & Employee Engagement

  • Design initiatives that encourage employees to work from the office and foster a collaborative workplace culture. 
  • Continuously introduce innovative engagement ideas based on employee feedback and industry trends. 
  • Build programs that improve employee satisfaction, workplace experience, and team connections. 

  Branding & Communications

  • Create engaging event branding and themes. 
  • Collaborate with Marketing and Internal Communications to develop promotional campaigns for events. 
  • Coordinate event collateral, digital communications, signage, and office branding. 
  • Capture event highlights and success stories for internal communications and social media. 

  Vendor & Budget Management

  • Manage relationships with event agencies, entertainment vendors, production partners, caterers, photographers, and venue providers. 
  • Negotiate contracts and optimize costs while maintaining quality. 
  • Track event budgets and prepare financial reports. 

  Measurement & Continuous Improvement

  • Measure event success using participation, engagement, employee feedback, and satisfaction metrics. 
  • Analyze attendance trends and recommend improvements. 
  • Prepare post-event reports with insights and recommendations. 

  Qualifications

  • Bachelor's degree in Event Management, Marketing, Hospitality, Business Administration, Communications, or a related field. 
  • 5–6 years of experience in corporate event management, employee engagement, workplace experience, marketing events, or employer branding. 
  • Experience working in multinational corporate environments is highly preferred. 
  • Experience managing events across multiple office locations is an advantage. 

  Required Skills

  • Exceptional event planning and project management skills. 
  • Strong creativity with the ability to conceptualize innovative employee experiences. 
  • Experience managing large-scale corporate events and engagement programs. 
  • Knowledge of branding, event marketing, and employee communications. 
  • Excellent stakeholder and vendor management skills. 
  • Strong budgeting and negotiation capabilities. 
  • Outstanding written and verbal communication skills. 
  • Ability to manage multiple projects under tight deadlines. 
  • High attention to detail and execution excellence. 

  Preferred Experience

  Candidates with experience in one or more of the following areas will be highly preferred:

  • Corporate workplace experience programs 
  • Employee engagement initiatives 
  • Employer branding 
  • Marketing events 
  • Technology conferences and summits 
  • Hackathons and innovation events 
  • Sports and wellness programs 
  • Community and CSR events 
  • Internal communications 
  • Event production and experiential marketing 

  Success Measures

  Success in this role will be measured by:

  • High employee participation and engagement in workplace events. 
  • Increased office attendance through innovative engagement programs. 
  • Successful delivery of annual and half-yearly event calendars. 
  • Positive employee feedback and satisfaction scores. 
  • On-time and within-budget event execution. 
  • Strong cross-functional collaboration with Workplace Experience, HR, Marketing, and business teams. 
  • Continuous introduction of fresh, creative, and impactful employee experiences. 

  This role is ideal for someone who is passionate about creating memorable workplace experiences, bringing people together, and building a vibrant office culture that makes employees excited to collaborate and thrive in the workplace.

What you'll need to thrive (Requirements)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.  

The Crypto Operations team at Robinhood is dedicated to delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products. As a Product Operations Associate, you will play a crucial role in ensuring the smooth operation of our crypto products and future launches. You will lead cross-functional projects designed to improve Robinhood’s operational efficiency and readiness. The role will work on scaling operations for our existing Crypto products as well as scoping operational impact for new Crypto initiatives. This role will work with cross-functional partners including Product Management, Crypto Operations, Compliance, Legal, Engineering, Security, and Customer Experience to guarantee operational readiness. Product Operations Managers are passionate about delivering an excellent customer experience, achieving product objectives, and working with multiple partners. This is a unique opportunity to shape the future of crypto operations for one of the most dynamic teams in the industry

This role is based in our New York City, NY office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you'll do

• Support and refine operational processes supporting Robinhood’s crypto products, ensuring they are efficient, scalable, and compliant with applicable laws and regulations.
• Collect, prioritize, and communicate product-related challenges to be considered by product and engineering in future development
• Partner with Product Managers to own and execute tasks cross functionally
• Leverage AI tools to optimize processes across workflows 
• Support product operations workflows, including routine and ad-hoc responsibilities, such as customer communications, language translations, pricing comparisons and product remediations. 
• Serve as a liaison between operations and customer-facing teams, ensuring that support teams are equipped with the tools, training, and context needed to provide high-quality service to crypto customers. 
• Identify process gaps, pain points, and inefficiencies across the crypto product lifecycle—and implement improvements through automation, enhanced tooling, or revised procedures.
• Monitor and analyze operational metrics to ensure processes are performing as expected, and lead cross-functional efforts to address any issues or optimize performance.

What you bring

• Bachelor’s degree or equivalent practical experience.
• 3+ years of experience in crypto product operations, crypto operations, or a related field.
• Deep understanding of cryptocurrency markets, blockchain technology, and the evolving regulatory landscape.
• Strong organizational and project management skills, with the ability to drive complex initiatives independently across teams and global time zones.
• Experience leveraging AI tools to optimize workflows across the business
• Strong attention to detail paired with a proactive, risk-aware mindset and a bias toward problem-solving and execution.
• Resourcefulness and agility in fast-paced, entrepreneurial environments
• Excellent communication and interpersonal skills

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organisation. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open and entrepreneurial.

What you’ll do

As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and growth.

Responsibilities

• Work with key partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth in Stripe’s AUNZ business
• Develop and execute enablement plans
• Be at the forefront of technical discussions & solution deep-dives with partners on the value Stripe can provide to their clients
• Engage with CTOs, engineering & other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue
• Communicate success internally through QBRs, etc.
• Provide oversight, guidance, and assistance during the partners sales process to ensure mutual success in joint opportunities
• Educate the Stripe sales team on key partner solutions and capabilities
• Serve as an advocate for key partners within specific sales regions and identify areas for sales partnership
• Provide thought leadership via webinars and conferences across the financial and AI industry.
• Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices
• Provide Partner-focused guidance on Stripe’s product through feedback

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
• Experience with customers and partners such as GSI and SI’s in the AUNZ region.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Have an advanced level of AI Fluency, including but not limited to Agentic commerce and Agents.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Ability to learn Stripe solutions such as Payments, Billing, Connect, and more.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem. 
• Strong organisational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Service Infrastructure team is responsible for empowering teams to build highly reliable and performant services, backing our payment systems, fraud detection, and a multitude of other products. As an infrastructure team, you will build and expand the service frameworks to make complex systems easy to use, resilient, and scalable. We build powerful interfaces for engineers that depend on these systems—deployment, load balancers, web framework, databases, Kafka, and Kubernetes—while keeping them highly available and performant. We're looking for engineering leaders who drive the technical vision of Stripe's service infrastructure platform for thousands of engineers to use and build on top of, and thrive in a highly autonomous environment with many moving pieces.

What you’ll do

You will join as a Technical Lead for one of the most impactful teams at Stripe. You will lead a team of engineers, collaborate with infrastructure and product engineering orgs, and advance service-oriented architecture (SOA) adoption at Stripe. By collaborating with the team's technical leaders, you will ensure the software your team builds meets the needs of Stripe and its customers.

We are a highly effective team that consistently delivers high-impact results while genuinely caring for one another. We expect you to bring your curiosity and critical thinking skills to this challenging domain.

We are looking for individuals with a strong background in designing and delivering high-performance infrastructure products for both internal and external customers. We would love to hear from you whether you have spent your entire career in infrastructure or are looking to apply your skill set to the database engineering domain for the first time.

Responsibilities

• Lead a team of talented engineers, providing mentorship, guidance, and support to ensure their success
• Partner with Engineering Managers to create roadmaps that deliver milestones toward a cohesive engineering vision
• Understand user needs and pain points to prioritize engineering work and deliver high-quality solutions that meet user needs
• Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion
• Work with high-visibility teams and their stakeholders to support the Infrastructure's key engineering initiatives
•  Provide hands-on technical leadership (architecture and design, vision, direction, and requirements setting, and incident response processes) for team members
• Work with leaders across the company to create and drive toward the longer term vision of Stripe's services roadmap
• Build a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of technical experience
• 5+ years in a strategic technical leadership role
• Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g., building internal or external developer products)
• Hands-on experience building infrastructure and products for internal or external customers
• Proven track record of delivering pragmatic solutions that accelerate business growth
• Ability to adjust conversations from high-level discussions to detailed coding
• Thrives on a high level of autonomy and responsibility
• Clear and persuasive writing and in-person communication
• Strong problem-solving skills, critical thinking, determination, and a growth mindset
• Ability to work effectively with a diverse group of people, genuinely caring for each other and contributing to a high level of psychological safety for all team members and partners
• Proficient in at least one of the programming languages (Java, Ruby, Python, Go)

Preferred qualifications

• Strong written and verbal communication skills for different audiences (leadership, users, company-wide)
• Experience with a variety of common infrastructure platforms (databases, logging, event streams, metrics, caching, etc.)
• Experience leading partially remote and distributed teams
• Experience developing sustainable, in-house framework and abstraction ecosystems in large engineering orgs
• Experience building serverless platforms
• Experience managing rigorous incident response processes and on-call rotations

We don't expect deep expertise in every dimension above, but genuine curiosity about any of the areas that are less familiar is important to us

About the Role:

As a Staff Engineer, you’ll play a significant role in building new products and scaling existing ones to further evolve Gusto’s product offerings. Your work will focus on improving our customers’ financial tools, helping them spend less time managing their finances and more time focusing on their businesses. You will collaborate with a team of highly skilled professionals, contributing engineering expertise throughout the product development lifecycle—from ideation and design to architecture, development, release, and post-release monitoring and scaling.

About the Team:

At Gusto, the Business Money team is on a mission to support small and medium-sized businesses by providing financial tools that help them manage cash flow and run their businesses with confidence. The suite of products we own includes (but is not limited to) Bill Pay, Invoicing, Expenses, Payroll Bridge (Payroll Line of Credit to fund payroll), and a Cash Flow Dashboard that offers a comprehensive view of business finances.

Our team is relatively small but operates at a fast, startup-like pace. In less than two years, the team has effectively created a new business vertical called Gusto Money, delivering multiple large scale 0-1 products that help small businesses have more control over their business finances and greater confidence in making financial decisions. As we continue to expand our offerings across business finance, accounting, and cash flow management, this is a great opportunity to apply your skills and help shape the future of Gusto Money.

Here’s what you’ll do day-to-day:

• Build products & services and scale the platform that powers business money and accounting experiences at Gusto
• Take ownership of projects, ensuring they meet high standards of quality and performance
• Adopt the latest best practices for using AI technologies across all aspects of product development
• Collaborate on complex and ambiguous problems with partnerships from Engineering, Product Management, Design, Data Science, Compliance, Operations, and other cross-functional teams
• Engage in a highly supportive environment working with others to drive productivity and innovation
• Help drive the product development process from concept to launch

Here’s what we're looking for:

• 8+ years of professional software development experience
• Experience architecting, building, and testing large-scale and resilient distributed systems and/or software platforms
• Maximizes the use of AI tooling while guiding the team in adopting modern AI practices
• Comfortable dealing with ambiguity and working with quick iteration cycles
• Ability to communicate technical complexity and help facilitate informed tradeoffs
• Willingness to collaborate across different functions
• An aptitude and interest in bringing clarity and simplicity to complex and ambiguous problems
• Experience as a technical lead, leading the work of multiple engineers on multi-quarter projects

Nice, but not required:

• Experience in the Fintech industry building scalable backend systems to power financial services and products
• Experience with accounting, bookkeeping, tax, or financial reporting systems and a strong understanding of accounting workflows
• Familiarity with small business accounting or tax domains, including concepts such as ledgers, reconciliations, financial statements, payroll accounting, or tax compliance
• Ruby/Ruby on Rails, GraphQL, React, Typescript, AWS

Please note that a two day travel to a Gusto office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter.

Our cash compensation amount for this role is targeted at $163,000–$204,000 in Denver & most remote locations, and $197,000–$247,000 for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

You will join the Recon and Reporting team, which owns our post-transaction systems: the platform responsible for reconciling money, tracing the end-to-end flow of funds, and meeting our tax and regulatory reporting obligations to merchants, customers, and authorities worldwide. Reconciliation and financial reporting are essential to running a payments business, and given our transaction volume, the projects you own will have direct, measurable impact on financial accuracy and trust.

You will help build and operate the systems that ingest and integrate global card-network settlement and report files (Visa, Mastercard, and equivalents), along with data from acquirers, processors, and banks, and reconcile them against internal payment data to power settlement, dispute, cost, tax, and regulatory reporting. You will own well-scoped projects within this platform end-to-end, with guidance from more experienced engineers. Our vision is to make reconciliation and reporting accurate, automated, and near real-time.

You Will

• Own small, well-bounded projects end-to-end with guidance available: clarify requirements, design, build, test, ship, and follow up.
• Build and maintain features within the ingestion and reconciliation pipelines that match card-network and partner reports against internal transaction data.
• Contribute to tooling that provides end-to-end traceability of money throughout the system.
• Develop features for reporting and reconciliation products that are accurate, reliable, timely, scalable, and user-friendly for both internal finance teams and external merchants.
• Produce standardized journals and summaries that feed downstream accounting, audit, and analysis.
• Contribute to our large-scale tax and regulatory reporting systems, including US IRS information returns (the 1099 family, issued at the scale of tens of millions of forms annually to merchants and customers) and international regimes such as EU-wide CESOP and country-specific reporting for Australia, Ireland, and Spain.
• Support broader regulatory and compliance obligations (AML, KYC, and similar), with careful handling of sensitive and PII data, including TIN validation and secure form generation and filing.
• Validate your work before calling it done, using code review, tests, small experiments, or usage signals, including for AI-assisted changes.
• Take agency in debugging and escalating production issues across services, giving the team clear context on what changed, when it changed, how it changed, and what risk remains.
• Collaborate with engineers, product managers, data analysts, and finance, tax, and compliance partners, contributing to technical design and product decisions that shape feature outcomes.
• Review peers' work, apply their feedback to your own, and document learnings, including AI workflows the team can reuse.
• Opportunistically improve the systems you touch when it fits your project scope, replacing manual and redundant work with automation, and route larger issues to the right owner.

You Have

• 3+ years of professional software or data engineering experience.
• A Bachelor's degree in a technical field (Computer Science, Engineering, Mathematics, or similar) or equivalent technical experience.
• Experience building or maintaining batch- or event-driven data pipelines, with exposure to workflow-orchestration technologies (e.g., Airflow, Temporal, Spark, or equivalent) and a working understanding of distributed systems.
• Proficiency in at least one major programming language (e.g., Java, Python, Go) and solid SQL.
• Experience delivering well-scoped projects or features end-to-end (design, build, test, ship, operate), with guidance from more experienced engineers.
• Strong communication skills: you surface concerns alongside a concrete proposal, and you give teammates clear context when debugging and escalating.
• Care for engineering quality, including maintainable and testable code, code review, CI/CD, and observability, appropriate for a complex, high-stakes financial environment.
• Proficiency in using AI tools throughout the software development lifecycle, with the judgment to recognize where they accelerate work and where output needs additional validation.

Nice to Have 

• Exposure to financial, tax, regulatory, or payments reporting and reconciliation products.
• Familiarity with the payments ecosystem (merchants, acquirers, card networks, and issuers/processors), including authorization, clearing, and settlement, card-network settlement file formats, or ISO-8583.
• Understanding of accounting principles, double-entry bookkeeping, and financial reconciliation processes.
• Experience with cloud data warehouses (e.g., BigQuery, Snowflake) or distributed data systems and tools such as Spark/PySpark, Delta Lake, Kafka, and Hadoop.
• Exposure to cloud platforms (AWS, Kubernetes) and infrastructure-as-code (Terraform).
• Interest in financial products and markets.

EEOC

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

The Problems You’ll Solve 

In this role as an Associate Account Specialist, you will be on the front lines to proactively respond to customer inquiries in a scaled manner. You will seek to understand the challenges facing Carta’s customers, and enable and empower them to utilize and extract value from Carta. 

• Operate in a scaled, pooled structure to respond to sensitive customer inquiries regarding contract renewals, pricing increases, and escalations
• Learn to prioritize inbound customer requests based on a variety of factors including urgency, renewal timeline, churn risk factors, etc.
• Apply AI-driven insights to prepare for impactful client engagements and create smoother, more value-focused renewal experiences
• Understand and execute advanced contract renewal negotiations according to defined policies and processes
• Manage account-level escalations by evaluating customer situations and working closely with management
• Work between a variety of systems including Claude, Salesforce, and Jira
• Educate customers about Carta features and products via email and live calls, leveraging your knowledge of the Carta feature set, customer lifecycle, and self-help content
• Lead discovery around private liquidity and IPO advisory to ensure clients are aware of and engaged with our service offerings
• Participate in cross-functional projects across the Customer Success and Delivery organizations to design, standardize, and scale high-impact processes that drive customer value.
• Partner with cross-functional teams to ensure better customer outcomes

The Team You’ll Work With

The Account Specialist team is hyper-focused on building processes and using technology to scale proactive customer education and engagement. This team is dedicated to improving the customer experience, being the voice of the customer internally, and helping customers get the most out of their Carta subscription.

The Impact You’ll Have

By engaging with Carta customers and monitoring incoming requests, you will be helping to improve our overall customer retention, secure our future pipeline for new product lines, and drive change for the broader company and mission.

About You

We’re looking for customer-centric, organized professionals, who know how to work in a dynamic environment with multiple priorities.  Cross-departmental collaboration and communication is critical to success in the role, as well as efficient time management. In addition, we’re prioritizing: 

• Fluent in English with strong written and verbal communication skills
• Responsive and able to complete tasks in a timely manner
• Prior experience working in a customer support, customer success, account management, or renewals  role
• Experience working with customers via live interactions such as zoom meetings, phone calls, and live chats
• Experience working with Salesforce, Catalyst or other CSM and support ticketing systems
• Tech-savvy professional skilled in using AI tools to streamline workflows, drive data insights, and maximize daily productivity
• Diplomacy, tact and poise under pressure, and a high tolerance for ambiguity
• Growth mindset, proactive, and action-oriented
• Customer success skills and demonstrated ability to to work through difficult conversations, with the goal of preserving relationships
• Excellent communication, listening, facilitation, and negotiation skills
• Strong data analysis, organizational, and prioritization skills
• Adaptability in the face of changing business needs and team focus

Even if you don’t have all of the qualifications we’ve listed, please apply if you believe you could be impactful in this role!

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most. 

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

The territory for this role can be located in Riverside, Corona, or San Bernardino.

You will:

Lead your market with disciplined, in-person execution

• Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You have:

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment 
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
• 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
• 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($148,700 - $223,100)
Zone B: ($138,300 - $207,500)
Zone C: ($130,900 - $196,300)
Zone D: ($123,400 - $185,200)

Amounts listed above include target variable compensation.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role.

About the team + role

Our group is building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers & sharp problem-solvers. Individuals who are wired to make an impact. Robinhood is where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

Robinhood’s Money Experience team builds the customer-facing money movement experience in the app. The team owns core transfer flows and works across experiences like deposits, withdrawals, recurring deposits, transfer history, post-transfer pages, incoming wires, and guided transfer flows, including launches such as recurring extra cash.

As a iOS Engineer on the Money Experience team, you would build and improve iOS experiences that help customers move money into, out of, and between Robinhood accounts. You would contribute to features like account selection, transfer validation, deposit and withdrawal flows, post-transfer experiences, and the migration to newer guided transfer flows, working as part of a mobile team that includes multiple iOS and Android engineers.

This role is based in our Menlo Park, CA office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Build and maintain iOS features that support equities trading, brokerage account management, and customer onboarding experiences
• Collaborate with product managers, designers, backend engineers, compliance partners, and operations teams to deliver reliable mobile functionality tied to customer and business goals
• Improve application performance, testing practices, observability, and release processes for the iOS platform
• Contribute to technical design discussions and implement scalable mobile architecture patterns across the codebase
• Participate in code reviews, documentation, and collaborative engineering processes that support platform reliability and maintainability

What you bring

• You have 3+ years of professional iOS engineering experience building and shipping production mobile applications
• You have proficiency in Swift and experience developing applications using modern iOS frameworks and architecture patterns
• You have experience collaborating with product, design, and backend engineering teams to deliver customer-facing features
• You are comfortable improving application quality through testing, performance optimization, and maintainable engineering practices
• You communicate technical concepts clearly and contribute constructively during design reviews, planning discussions, and code reviews

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Corporate Accounting team at Robinhood is responsible for managing the month-end close process, ensuring the accuracy and integrity of financial statements for all our stakeholders. As the Director of Accounting, you will play a key leadership role in the Corporate Accounting team, and will be responsible for overseeing monthly and quarterly close processes, timely and accurately preparing the financial statements in accordance with US GAAP. We are looking for a well-rounded individual who has demonstrated the ability to build and lead teams and manage general ledger functions in a high-growth, dynamic, and fast-paced environment. You will also oversee projects involving system implementations and automation projects that will help Robinhood scale as we grow.  

This role is based in our Menlo Park, CA, office with in-person attendance expected 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Lead full month-end close and consolidation process of global accounting function, ensure the accuracy of the financial statements in compliance with US GAAP. 
• Oversee multiple key corporate accounting functions including opex accrual, prepaids, payroll accounting, and intercompany transactions etc; build top center of excellence team to support global controllership functions. 
• Support certain product accounting as needed, collaborate with the technical accounting team on new product launches and translate it into operational procedures.
• Evaluate existing processes to identify opportunities to optimize the process and decrease time to close. 
• Identify repetitive tasks and lead the team to build scalable solutions including leveraging AI
• Lead significant ERP and system implementations as financial systems DRI.
• Ensure all close deliverables are audit-ready and coordinate with auditors and service providers to support smooth financial statements audits. 
• Develop strong cross functional relationships within the organization and proactively take the lead to support changes within the fast growing business. 
• Ensure all key internal controls over operations and financial reporting are in place and operating in accordance with Sarbanes-Oxley rules and regulations.
• Lead and scale a high-performing team to support the growth and development. 

What you bring

• 12+ years of work experience with a bachelor’s degree in accounting or business related, 4+ years of leadership role at least.
• Strong accounting and analytical skills, leading process improvements and projects in cross-functional and high-growth environments.
• Proven strategic leadership with a track record of system automation and special project implementation.
• Experience with Oracle ERP, Coupa, Workday, Oracle FCCS.
• Proactive, excellent communication skills and ability to solve the problems proactively. 

Leadership expectations 

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the Role:

Gusto is looking for an experienced Senior Data Science Leader to empower our Sales Data team, the team that powers the insights, forecasting, and measurement infrastructure behind how we acquire, expand, and retain our revenue base.

We expect this leader to be both a strategic partner and execution-focused. You'll guide senior sales and marketing leaders through complex analytical questions, develop analysts into statistical and scientific thinkers, and collaborate cross-functionally with stakeholders across Sales Operations, Data Engineering, Finance, R&D, and more.

As AI tooling becomes deeply embedded in Gusto's data infrastructure, the nature of analytics work is fundamentally shifting.  Tasks that once consumed a significant portion of our analyst's time, such as reporting, dashboard maintenance, and answering ad hoc questions, are increasingly handled by a maturing self-serve ecosystem. What remains are the hard problems: ones that require rigorous statistical thinking, causal reasoning, and the ability to draw defensible conclusions in messy, real-world conditions where controlled experiments aren't always possible.

This role has two equally important mandates. The first is operational: Gusto's sales data foundation has significant technical debt, and this leader will need to partner closely with Data Engineering to assess the current state, architect a modern and scalable data layer, and execute a phased remediation. The second is transformational: as the foundation gets rebuilt, this leader must simultaneously evolve what the team does with it: moving from a function defined by query fulfillment and reactive reporting toward one defined by advanced forecasting capabilities, causal inference, and analytical rigor. The ideal candidate brings deep expertise in Sales data, a commitment to building strong foundations for scale, paired with a genuine command of experimentation and quasi-experimental methods, and can instill these capabilities across the team.

Here's what you'll do day-to-day:

• Lead the Sales Analytics team -- Drive vision for and champion a team of data scientists and analysts to deliver impact across customer acquisition and product expansion sales teams. 
• Insights and Recommendations: Conduct deep-dive analyses to identify revenue drivers and anomalies. Translate complex data into clear, actionable insights and recommendations for senior leadership and cross-functional partners.
• Rebuild the data foundation -- alongside Data Engineering and Service Platform partners, drive the evolution of our foundational data systems needed to build a world class sales analytics ecosystem.  
• Partner with key stakeholders -- work closely with the Chief Revenue Officer, Sales Operations, Data Engineering, and the Service Platform team to align on a shared data and infrastructure roadmap.
• Evolve forecasting capabilities -- Evolve our sales forecasting methodology to  incorporate more rigorous analytics methods (eg propensity scoring, better seasonality controls, etc) 
• Enable self-service analytics with AI -- leverage Gusto's move toward AI-first development to create self-service analytics capabilities for operations  partners. Stay ahead of emerging AI tools that can drive efficiency and accuracy in revenue analytics.
• Drive team excellence  -- Recruit, mentor, and develop a high-performing, proactive analytics team, shifting the culture from reactive query fulfillment toward strategic analysis. As AI handles more of the routine reporting, define what excellence looks like for analysts in a world where causal thinking and statistical fluency are the new baseline.
• Act as connective tissue across the data org -- identify opportunities where deeper technical solutions (e.g., from Data Engineering, Analytics Engineering, Data Science, or AI/ML Engineering) could accelerate revenue-driving analytics, and proactively bring the right partners into the conversation.

What we're looking for:

• 10+ years of experience in data science or related fields, with at least 4+ years leading a growing analytics team.
• Leadership with a Builder Mindset: A dynamic leader who inspires and develops teams while maintaining a “roll up your sleeves” attitude — able to step into the details when needed to build reports, run analyses, and troubleshoot.
• Statistical and causal inference expertise -- strong command of experimental design, causal reasoning, and quasi-experimental methods (e.g., difference-in-differences, synthetic control, regression discontinuity, propensity score matching) for settings where A/B testing isn't possible. Comfortable navigating the assumptions required to make credible causal claims from observational data, and able to communicate those tradeoffs clearly to non-technical stakeholders.
• Revenue data systems expertise -- deep experience working with Salesforce data at scale, including understanding data extraction strategies, CRM-to-warehouse reconciliation, and the challenges of treating Salesforce as a source of truth.
• Infrastructure-first mindset -- proven track record of inheriting messy, tech-debt-laden data environments and rebuilding foundations with long-term scalability in mind. Thinks in terms of systems, not patches.
• Technical depth -- strong SQL skills, hands-on experience with dbt and Snowflake, comfort navigating transformation logic across multiple layers (Salesforce, BI, dbt, dashboards), and ability to mentor analysts on best practices.
• Sales and revenue domain knowledge -- strong understanding of pipeline management, forecasting, quota and attainment tracking, acquisition and expansion motions, and cross-sell/upsell analytics in a multi-product SaaS environment.
• Cross-functional partnership -- ability to negotiate priorities and drive shared roadmaps with platform engineering, data engineering, and sales operations teams. Can go toe-to-toe with service platform managers on technical trade-offs.
• Change management and team development -- experience leading teams through significant transformation, raising performance expectations, coaching analysts toward more strategic work, and making tough talent decisions when needed.
• Strong communication skills -- experience presenting infrastructure roadmaps and analytical insights to executive stakeholders, translating complex data system challenges into clear business terms.
• AI-forward orientation -- has a clear-eyed view of how AI tooling is reshaping the analyst role. Understands that as self-serve and automation absorb routine reporting and ad hoc work, the value of the team increasingly lives in statistical rigor, causal thinking, and the ability to answer questions that can't be solved with a dashboard. Can articulate that vision compellingly and recruit, develop, and retain talent accordingly.
• SaaS/Growth Background: Proven track record of successfully building and leading analytics functions in a high-growth SaaS or technology environment.

Our annual base salary compensation range for this role is $218,000 - $255,000 in San Francisco & New York, and $185,000 - $217,000 in Denver. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.