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We're hiring a Group Product Manager to lead the Compliance Agent Experience product team within our EAA organization. This team builds the internal tooling and AI-powered investigation experiences used by Compliance Operations to execute Coinbase's financial crime programs, including AML Transaction Monitoring, KYC, Enhanced Due Diligence, and Sanctions/Screening. You'll own the automation-first roadmap that enables investigators to triage alerts, assess risk, and document decisions faster and more accurately, so humans focus on high-judgment work while the platform handles repeatable tasks at scale.

What you'll do:

• Own the Compliance Agent Experience product area end-to-end, from vision and strategy through execution, covering AML/TMS, KYC, EDD, and Sanctions/Screening investigation surfaces.
• Drive a multi-year roadmap for AI-assisted, human-in-the-loop investigation workflows that measurably reduce cycle time, improve decision quality, and increase automation adoption.
• Lead build-vs-buy and vendor strategy for investigation enablement (OSINT, case enrichment, LLM tooling), including evaluations and RFPs in partnership with Compliance, Legal, Security, and Procurement.
• Partner with Engineering, Data Science/ML, Compliance Program owners, and CX Operations to deliver integrated tooling that reduces context-switching and improves end-to-end investigation throughput.
• Establish success metrics and instrumentation for Compliance tooling (investigation cycle time, AHT, escalation rates, QA outcomes, false positive reduction, automation adoption) and report progress to executive stakeholders through regular business reviews.
• Shape security, privacy, and auditability requirements, including access controls, data retention, audit trails, and model governance, ensuring regulatory readiness without compromising investigator usability.

Required Skills and Experience:

• 10+ years of product management experience, including 5+ years leading and developing PM teams, with a track record of shipping internal tooling or operational platforms at global scale.
• Demonstrated experience building AI/ML-powered automation or workflow products (e.g., LLM-based assistants, human-in-the-loop decisioning, intelligent case routing) in compliance, fintech, or similarly regulated domains.
• Deep familiarity with AML, transaction monitoring, investigations, sanctions screening, or KYC/EDD operations, including auditability and regulator-facing requirements.
• Proven ability to define measurable outcomes (throughput, quality, automation rates), instrument product surfaces, and use data to drive roadmap prioritization across a multi-team portfolio.
• Track record of leading cross-functional programs spanning engineering, compliance, data science, and operations with 5+ teams, and communicating strategy and tradeoffs to VP+ audiences.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

The Cash App Engagement Marketing team builds deep, personalized relationships with our customers across their entire lifecycle, from sign-up through long-term habituation. We operate at the intersection of growth strategy, lifecycle execution, and product, and our work directly shapes how millions of customers discover Cash App, build daily habits with the product, and grow with us over time.

We're looking for an Growth Manager focused on activation and habituation. This is not a traditional lifecycle marketing role. The shape of engagement marketing is changing fast. Personalization, AI decisioning, and in-app surfaces are reshaping how the work gets done, and this role sits at the front of that change. The candidates who thrive here bring analytical depth and an experimentation reflex alongside their marketing instincts.

You'll work as part of a tightly integrated cross-functional team alongside Product, Engineering, ML, Design, and Analytics counterparts, chartered to drive conversion, activation, and habituation across the full Cash App customer journey. You'll operate more like a growth strategy owner than a campaign marketer: diagnosing funnel friction, sizing opportunities, designing rigorous experiments, and shipping fast. The experiments you run won't just shape our communications. They'll directly influence what gets built next.

What's Unique About This Role

• You'll run experiments at the scale of one of the largest consumer fintech audiences in the world. Signal density is unusual and learning compounds fast.
• Because you're embedded with Engineering and Product Design partners, your experiments shape not just our communications but also our app experience.
• You'll help define what engagement marketing looks like when comms decisioning is increasingly AI-driven. Every experiment you run feeds, and is shaped by, the AI and automation stack we're building.

You Will

• Own activation and habituation outcomes end-to-end: define the opportunity landscape across the customer journey, set strategy, prioritize ruthlessly, and deliver measurable business impact
• Operate as a peer to Product, Engineering, ML, and Design. Your experimentation learnings shape the product roadmap, not just the comms calendar
• Run a high-velocity experimentation program across onboarding, post-onboarding upsell, contact opt-in, churn prevention, behavioral notifications, real-time intervention journeys, mobile wallet adoption, referrals, retention, and winback
• Build and maintain a unified opportunity framework where every test is scored against expected impact and effort, prioritized agnostic of product or surface
• Self-serve sophisticated analysis: sizing opportunities, diagnosing funnel friction, reading experiment results, and iterating without reliance on dedicated analytical partners. SQL fluency and data modeling intuition are core to this role
• Push the frontier on AI decisioning and automation, and help define how engagement marketing evolves as AI moves further into the comms decisioning layer
• Influence cross-functional strategy across Product, Analytics, Martech, Creative, and Brand, operating as a true peer of these teams, not a downstream of them

You Have

• 5+ years of experience in growth marketing, lifecycle marketing, CRM, growth strategy, business operations, growth product, or a consumer-facing analytical roleA track record of owning a growth area end-to-end, opportunity through measurable impact, with multiple cross-functional stakeholders
• Strong analytical self-sufficiency. You can size an opportunity, build an impact model, and diagnose a funnel from first principles, without waiting on analytical support. Experience with data modeling or opportunity sizing frameworks required; proficiency with SQL and data visualization platforms (e.g. Tableau, Looker, Mode) strongly preferred
• Deep experimentation experience. You know how to build an experiment backlog, design rigorous tests, and use results to drive compounding improvements
• Hands-on experience with a CRM or marketing automation platform (e.g., Braze, Iterable, Salesforce Marketing Cloud), or strong reason to believe you'd ramp on one fast
• Fluency with AI tools as a core part of how you work, with the ability to automate, accelerate, and scale output in ways that set a new standard for the team
• Clear, structured, takeaway-first communication. You can translate complex analysis and ambiguous situations into crisp strategy and actionable recommendations

Nice to Have

• Experience with onboarding, activation, or referral programs specifically
• Familiarity with regulated or trust-sensitive products (e.g., fintech, financial services, or healthcare)
• Experience with incentive mechanics or in-app personalization

Technologies We Use and Teach

• Braze, Iterable, or similar CRM and marketing automation platforms
• Mode, Tableau, or similar reporting and analytics frameworks
• SQL for self-serve analysis and opportunity sizing
• AI tools (Claude Code, Goose, or others) for strategy, execution, and automation

EEOC 

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

About Betterment

Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease.  

About the Role

As a 401(k) Consultant, you will own and nurture relationships with our most strategic clients, ensuring they derive maximum value from Betterment’s retirement plan offering. This role is ideal for someone who thrives on partnership, plan administration, strategic and creative thinking, and delivering measurable retirement outcomes for clients and their employees. 

You’ll work cross-functionally with teams such as Onboarding, Operations, Product, Compliance, Marketing, and Payroll Services. The ideal candidate is highly customer-centric, emotionally intelligent, and skilled in driving results through influence, insight, and action.

This is a salaried, exempt role that is remote eligible, except for the New York City metro area, San Francisco, Los Angeles, Seattle, Boston, Washington, D.C., & Orange County, CA. Below we've reflected the base salary range we would offer for this position in locations with city or state requirements. For those located elsewhere, the actual compensation offered will be based on candidate experience and geographic location. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• NYC (In-office): $99,000-$118,000
• Remote (Eligible locations only): $85,000-$105,000

This job may also be eligible for variable compensation in the form of a company incentive bonus. 

A Day in the Life

• Manage a book of strategic 401(k) clients, serving as a trusted advisor focused on driving plan success and participant outcomes.
• Align with clients on retirement and financial wellness goals, and deliver a clear roadmap to achieve them.
• Guide clients and their employees on plan design, rollovers, and participation strategies through engaging sessions and impactful resources.
• Guide the client through annual compliance needs serving as the main point of contact and trusted advisor.
• Partner with Sales and Implementation to ensure seamless onboarding and early value realization.
• Identify risks, resolve challenges resourcefully, and implement strategies to retain and grow client relationships.
• Collaborate cross-functionally to represent the Voice of the Customer and enhance the platform experience.
• Conduct regular strategy sessions to track progress, optimize plans, and uncover opportunities to expand Betterment’s offerings.

What We’re Looking For

• 4+ years of client-facing experience, within the retirement plan space.
• Deep understanding of 401(k) plan administration, participant engagement strategies, and plan sponsor dynamics.
• Proven ability to influence and align internal and external stakeholders toward measurable outcomes.
• Highly skilled in managing multiple complex priorities and resolving issues independently with accountability and follow-through.
• Strong communication skills—verbal and written—with the ability to engage clients at all organizational levels.
• Demonstrated resourcefulness: leverages available tools effectively and seeks opportunities to improve outcomes even in ambiguous or constrained environments.
• Strong emotional intelligence and a growth mindset with a passion for continuous learning and coaching others.
• Advanced proficiency in tools such as Salesforce, Asana, and Excel is preferred.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team 

This role is on the Intercept team, which is part of Stripe's broader collection of public goods initiatives, including Frontier.

Respiratory viruses kill 1 million people a year, cost us $600B annually, disrupt everyday life, and periodically threaten civilization. Recent breakthroughs may make it possible to develop and deploy broad-spectrum preventatives and air cleaning technologies that defend against common respiratory infections. Intercept is a $500M philanthropic initiative that aims to radically reduce the burden of respiratory infections, and eventually eliminate them altogether. Learn more about Intercept via our launch post and our website.

What you’ll do

Intercept is looking for a strategic, execution-oriented operator to join our air cleaning technologies (ACTs) team. Intercept’s ACT function is focused on catalyzing the supply and demand of high-quality ACT products that can be deployed at scale. This role will focus on mapping the universe of available and in-development products, identifying gaps relative to prospective customers’ needs and operational barriers to adoption, and filling those gaps. Intercept is a small team, so you'll have a chance to work on a wide variety of topics and work directly with many of our partners. 

You’ll own specific outcomes end-to-end and have a chance to contribute to our ACTs strategy over time. 

This is an individual contributor role for someone who is obsessed with getting things done: clarifying goals and priorities, understanding stakeholder needs, identifying and removing blockers, then working to make the process work more smoothly the next time. Experience with physical products (e.g., heating, ventilation, and air conditioning; mechanical, electrical, and plumbing; indoor air quality) is a major bonus, but the general attributes described below and a willingness to learn are more important.

We need someone who can (1) understand physical products and what it takes to help customers evaluate, pilot, and maintain them, and (2) zoom out to synthesize what their experience doing so means for the long-term goal of scale deployment. A successful person will be action-oriented and comfortable working independently (vs. waiting to be told what to do) and a great listener who can translate user needs into product and process improvement initiatives. 

Responsibilities

• Track and evaluate commercially available (and upcoming) air cleaning tech: review available products across standards and quality, installation, servicing and maintenance needs, and guidance for facilities managers etc.
• Help build and maintain a living product roadmap and target product profile (TPP) for ACTs.
• Use this knowledge to help us design indoor air quality (IAQ) pilots for prospective ACT adopters, conduct requests for proposals (RFPs) for suppliers to run these pilots, execute them, and scale capacity.
• Support the creation of playbooks for IAQ-curious organizations to DIY their own IAQ improvement projects, and ride-along with them to better understand blockers (then conceive of and execute work to solve those blockers at scale).
• Conduct focus groups to learn how decision-makers (facilities operators, people and finance leaders) in key segments consider IAQ investments.
• Build relationships with manufacturers, installers, servicers, etc. in the air cleaning tech space to help us evaluate new opportunities.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7-10+ years of experience in high impact strategy and operations, special projects, or commercial roles.
• Highly self-directed, hands-on project owner who executes directly (rather than delegating) and is eager to drive outcomes rather than manage a checklist of tasks.
• Expert communicator (both written and verbal) who can toggle between executive-style structured reasoning, in-the-weeds details, stakeholder research and non-expert audiences.
• Experience evaluating physical products or technologies against structured criteria, including quality, operational fit, and feasibility.
• Experience managing pilots or proof-of-concept programs, including running RFP or vendor selection processes.
• Experience conducting structured stakeholder interviews or focus groups and translating findings into actionable recommendations.

Preferred qualifications

• HVAC/MEP familiarity.
• Experience at an organization that sells or manages physical product installations.
• Public health or biosecurity experience.

Finance at Brex

The Finance team is a strategic engine at Brex. We lead planning, forecasting, investor relations, and corporate development — partnering across the business to drive clarity and unlock opportunity. We partner across teams at Brex to ensure our business is building and planning with the same dream big goals throughout our entire organization. We’re not here to report on outcomes; we shape them. If you want to influence company direction and think long-term about value creation, this is where your ownership starts.

What you’ll do

The Partnerships team manages Brex’s partner relationships across payment networks and partner banks. The team’s work is core to Brex’s product development and strategic roadmap, enabling Brex to build the financial products and services that it offers to its customers. You will work on key strategic initiatives such as identifying new partners, negotiating agreements, overseeing existing partnerships, and working cross functionally with product, finance, legal, and engineering to help Brex reach its objectives. 

Where you’ll work

This role will be based in our San Francisco office. You must be willing to work in office at least 3 days per week on Monday, Wednesday and Thursday. Employees will be able to work remotely for up to 4 weeks per year, for a minimum of 1 week at a time.

Responsibilities

• Oversee day-to-day relationship operations with key partners
• Manage regular reporting and relationship touch points with partners such as quarterly business reviews and ad-hoc reporting
• Identify potential new partners and lead assessment process to evaluate fit
• Execute contract renewals and amendments with existing partners
• Support onboarding of new partners and integration with Brex operations
• Track, analyze, resolve, and escalate operational issues with partners as needed
• Build financial models to assess deal and transaction economics
• Support development of product and partnership roadmaps
• Partner cross-functionally with legal, engineering and product to drive results

Requirements

• Bachelor’s Degree or higher
• 4+ years’ of experience in investment banking, private equity, consulting, partnerships, or strategic operations
• Experience in a role that requires rigorous financial and business analytics and strategic thought
• Experience working with external counterparties to develop partnerships and structure transactions
• Strong communication skills with the ability to write, create presentations, and present to Brex’s executives and external partners
• Ability to handle multiple projects simultaneously
• Strong sense of ownership and accountability for what you're building

Bonus points

• Previous experience working at a FinTech
• Comfortable working with ambiguity and thinking outside the box to solve problems
• Knowledge of how domestic and cross-border payments work
• Familiarity with card networks

Compensation

The expected salary range for this role is $155,488-$194,360 USD in our SF, and NYC locations. However, the starting base pay will depend on a number of factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Finance at Brex

The Finance team is a strategic engine at Brex. We lead planning, forecasting, investor relations, and corporate development — partnering across the business to drive clarity and unlock opportunity. We partner across teams at Brex to ensure our business is building and planning with the same dream big goals throughout our entire organization. We’re not here to report on outcomes; we shape them. If you want to influence company direction and think long-term about value creation, this is where your ownership starts.

What you’ll do

The Partnerships team manages Brex’s partner relationships across payment networks and partner banks. The team’s work is core to Brex’s product development and strategic roadmap, enabling Brex to build the financial products and services that it offers to its customers. You will work on key strategic initiatives such as identifying new partners, negotiating agreements, overseeing existing partnerships, and working cross functionally with product, finance, legal, and engineering to help Brex reach its objectives. 

Where you’ll work

This role will be based in our San Francisco office. You must be willing to work in office at least 3 days per week on Monday, Wednesday and Thursday. Employees will be able to work remotely for up to 4 weeks per year, for a minimum of 1 week at a time.

Responsibilities

• Oversee day-to-day relationship operations with key partners
• Manage regular reporting and relationship touch points with partners such as quarterly business reviews and ad-hoc reporting
• Identify potential new partners and lead assessment process to evaluate fit
• Execute contract renewals and amendments with existing partners
• Support onboarding of new partners and integration with Brex operations
• Track, analyze, resolve, and escalate operational issues with partners as needed
• Build financial models to assess deal and transaction economics
• Support development of product and partnership roadmaps
• Partner cross-functionally with legal, engineering and product to drive results

Requirements

• Bachelor’s Degree or higher
• 4+ years’ of experience in investment banking, private equity, consulting, partnerships, or strategic operations
• Experience in a role that requires rigorous financial and business analytics and strategic thought
• Experience working with external counterparties to develop partnerships and structure transactions
• Strong communication skills with the ability to write, create presentations, and present to Brex’s executives and external partners
• Ability to handle multiple projects simultaneously
• Strong sense of ownership and accountability for what you're building

Bonus points

• Previous experience working at a FinTech
• Comfortable working with ambiguity and thinking outside the box to solve problems
• Knowledge of how domestic and cross-border payments work
• Familiarity with card networks

Compensation

The expected salary range for this role is $155,488-$194,360 USD in our SF, and NYC locations. However, the starting base pay will depend on a number of factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

About Betterment

Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease.  We’re headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office, with no required office days during the summer and winter holidays).

About the Role

Betterment is looking for a Senior Manager, Commercial Operations & Deal Desk to serve as the execution arm of our Revenue Operations team, reporting to the Senior Director, Head of Revenue Operations. As our commercial engine grows, you'll own our Revenue Operations processes (spanning supporting our go-to-market and post-sales teams) and own Deal Desk and Promotions. 

This role calls for someone who thinks like a process owner first: you are someone who notices friction and inefficiency before anyone flags it, and is motivated to design it out of the system rather than work around it. You’ll map how work actually flows across those handoffs today and redesign it so it holds up as we scale, including partnering with our Business Systems & Tools team, who own the technical build. 

Deal Desk and promotions carry real dollar and margin impact, so you’ll be trusted to partner with Sales, Finance, and Legal and make judgment calls without every decision being checked. This is a high-visibility individual contributor role for an operator who wants real autonomy and wants a direct, dollar impact on Betterment’s growth.

This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $135,000- $160,000

This job may also be eligible for variable compensation in the form of a company incentive bonus. 

A Day in the Life:

• Own the operational process and design for our commercial workflows end to end across Sales, Marketing, and Customer Experience - from lead handoff, through approvals and contracting, to onboarding and renewal 
• Manage deal desk decisions - from structuring deals / pricing, to reviewing and approving Statements of Work, to conducting monthly audits to ensure complete consistency between opportunity records 
• Own promotion development and operationalize pricing end to end - designing the offer, aligning stakeholders, and driving execution across Sales, Finance, and Legal
• Partner closely with Betterment's Revenue Operations Enablement function on rollout of new deal structures, promotions, and process changes to the stakeholders you support

What We’re Looking For:

• 7+ years of experience in deal desk, sales operations, commercial operations, or a related function, ideally within a B2B SaaS, fintech, or financial services environment
• Strong analytical skills, with the ability to build and maintain pricing and margin analyses and reporting / dashboards that translate deal data into actionable insights
• Demonstrated experience structuring and negotiating non-standard commercial deals and promotions, including pricing and discounting
• Hands-on expertise designing commercial processes across the full funnel (in end-to-end commercial process), with a track record of building  workflows that scale with growth  
• Excellent cross-functional collaboration skills, with a track record of partnering effectively with Sales, Marketing, Customer Experience, Legal, and Finance stakeholders
• Ability to operate in ambiguity and building net-new processes and policies from scratch with a genuine operational efficiency mindset 
• Excellent written and verbal communication skills, including the ability to explain commercial and contractual concepts clearly to broader audiences
• Comfortable operating with real decision-making autonomy.  Prior people management experience is a plus; this role is an individual contributor to start, with the path to people management 
• A bias toward action and pragmatism, balanced with the judgment to know when a deal or promotion needs additional scrutiny. Strong working knowledge of Salesforce and other go-to-market systems / tooling

The Problems You'll Solve

The Client Partner team is a new team at Carta. We seek a technical private capital industry and accounting expert with exceptional client service and relationship skills to ensure a successful customer experience and journey from late stage sales through go live for our largest and most complex Clients.

As a Private Capital Client Partner, you’ll work to: 

• Increase win rates through partnership with Go To Market teams during late stage sales
• Demonstrate deep knowledge of Carta and industry best practices and trends to complete operational and technical discovery and solutioning 
• Serve as the Client’s trusted advisor and advocate from late stage sale throughout onboarding and parallel periods to eventual go-live
• Ensure smooth transitions between all team handoffs with a consistent, trusted expert 
• Partner with R&D and Delivery teams to develop a strategy and process for non-standard items via product or operational model
• Ensure proper expectation setting and alignment across all internal and external stakeholders 
• Project manage the cross functional conversion process from prior administrator to Carta 
• Create internal governance structures for proper internal status and escalation channels 
• Have clear understanding of customer needs and help them maximize value from the Carta platform/services ensuring strong user engagement
• Educate the Client “the Carta way” (product demos, recommended banks, etc.)
• Ensure proper framework to manage net new product feature requests
• Build deep relationships with external decision makers to enable them to be Carta advocates

The Team You'll Work With

The Client Partner team is a new function reporting to the Head of Fund Administration Strategy designed to support Carta’s Upmarket and Private Capital growth.  

Using your deep technical, industry expertise and relationship skills, you will own the account strategy, solve problems, and improve customer engagement and loyalty. This role is cross functional requiring development of deep relationships across all areas of Go to Market (“GTM”), Delivery, R&D and the executive team to ensure positive client and business outcomes.

About You

• 8+ years of Private Capital Accounting and Operational experience 
• Experience with AI tools and workflows; familiarity with Claude or similar LLMs is a plus
• Prior experience working in Private Capital financial services strongly preferred
• Proven ability to build and manage new customer account relationships
• Proven ability to assess, establish and optimize operational and accounting processes and best practices
• Strong customer relationship skills and demonstrated ability to influence client change and work through difficult conversations 
• Excellent communication, listening, facilitation, and negotiating skills
• Proactive, action-oriented
• Strong data analysis, organization, and project management skills
• Ambitious, detail-oriented and self-starter with a proven track record of delivering results
• Proactive, self-motivated and persuasive team player with innovative ideas to inspire customer loyalty and adoption
• Consistent track record of highly-professional interpersonal skills in a fast paced, dynamic environment
• Experience working cross-functionally across multiple teams and demonstrated ability to drive projects to completion
• Diplomacy, tact and poise under pressure when working through customer issues
• Comfortable operating in areas of uncertainty and educating yourself on areas where you lack a depth of knowledge

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation range for this role is:

$167,200.00 - $209,000.00 in Seattle, WA

Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.

About the Role:

We're hiring a Staff Software Engineer to join Gusto's Payroll Canada team, where you'll help build and scale the payroll experience for Canadian businesses. This is a 0-to-1 opportunity, meaning you'll be building core payroll capabilities for a new market largely from scratch, not just extending an established product. This is primarily a backend role which involves designing and evolving the services and business logic that power Canadian payroll with full-stack components where that logic surfaces to customers via GraphQL. You'll own complex technical problems end-to-end, partner closely with Product and Platform teams, and help bring Gusto's payroll product to a new country.

About the Team:

The Payroll Canada team is building Gusto's payroll product for the Canadian market, from internal (Gusto-on-Gusto) payroll to external customers running payroll for their own employees. We own the backend services and business logic that handle Canadian payroll calculations, compliance, and remittances, and we connect that logic to the frontend through GraphQL. Our work sits at the intersection of backend product engineering and a new, fast-moving market launch, in a highly regulated domain.

Here's what you'll do day-to-day:

• Design, build, and maintain backend services and business logic that power Canadian payroll — calculations, compliance, remittances, and related workflows - on Gusto’s Ruby on Rails platform
• Connect backend logic to the frontend through well-designed GraphQL APIs, partnering with frontend engineers on the full user experience
• Own a primary domain within Payroll Canada, taking responsibility for correctness, scalability, and long-term evolution as the product and customer base grow
• Act as a technical partner across Product, Design, Data, Compliance, and Operations to deliver accurate, compliant, and customer-impacting solutions
• Author and drive architecture and design documents, balancing near-term delivery with long-term platform goals as we expand in Canada
• Leverage AI-assisted development tools to accelerate development, improve code quality and testing, and help normalize and spread effective AI usage across the team

Here's what we're looking for:

• 8+ years of professional software engineering experience, with a strong focus on backend development
• Comfortable venturing into full-stack work when needed, even if your primary strength is backend
• Experience applying AI tools (LLMs, Claude Code, Cursor) to accelerate development, improve code quality and build testing. Comfortable helping teams adopt effective, responsible AI-assisted development workflows.
• Experience working in large, complex codebases and a demonstrated ability to improve them incrementally without breaking things. Designing, building, and testing production level code that functions at scale. 
• Strong systems thinking and design skills, able to build mental models of unfamiliar systems, ask the right questions, and produce clear analysis others can act on, while designing for performance, scalability, and reliability in production.
• Experience collaborating across teams as a technical partner, communicating technical complexity clearly to product and design partners and helping the team navigate tradeoffs with full context
• Proficiency in one or more backend programming languages; experience with Ruby is strongly preferred but not required
• Interest in or experience with payroll, tax, or compliance domains a plus

Our cash compensation amount for this role is targeted at $163,000–$204,000 in Denver & most remote locations, and $197,000–$247,000 for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Department: Tooling

The Role: Staff Software Engineer (Product)

As a Staff Product Engineer on the Tooling team, you'll operate across backend, web, and mobile to shape the customer-facing platform tooling that defines how millions of users experience Gemini — onboarding, compliance, customer support, and the ad hoc projects that keep the customer journey smooth from first touch onward. This is a high-leverage, high-ownership role for an engineer who sets technical direction across multiple systems and teams, moves fluidly up and down the stack, and drives complex, cross-cutting products from ambiguity to production. 

You'll join a team that treats AI-assisted development and automation as first-class tools. We run an agentic SDLC pipeline where specialized agents plan, implement, and review work through our harness with human guidance. We expect our engineers to wield these tools fluently — offloading toil to automation while holding the decision gates that matter — and we expect our Staff engineers to help shape where that frontier goes next. If you get excited about setting technical vision for customer-facing problems, multiplying the teams around you, and pushing the frontier of how software gets built, we'd love to hear from you.

This role is required to be in person twice a week at our New York City, NY office.

Responsibilities:

• Independently scope, design, and deliver solutions for large, complex, cross-cutting challenges spanning backend services, web, and mobile — owning multi-system outcomes end to end. 
• Drive the architecture behind onboarding, compliance (KYC/identity), and customer support workflows that serve millions of users, designing for scale and reliability with the future in mind. 
• Set technical direction beyond your immediate team: plug into designs across the product unit, provide guidance, and help teams avoid design pitfalls. 
• Leverage and help advance our AI coding tools and agentic development pipeline, raising the bar for how the team builds. 
• Own the DevOps lifecycle for the systems you build — building, validating, monitoring, and maintaining them over the long term — and drive key processes like operational review, security, and disaster recovery for your domain. 
• Plan and deliver complex, multi-team, long-term projects, including ones with external dependencies; identify strategic problems and advocate for their prioritization.
• Conduct meaningful code and design reviews for correctness, style, and information security, providing oversight and coaching that raises quality across teams.
• Mentor engineers, provide compassionate technical coaching, and contribute to the technical direction, hiring, and engineering culture of the team. 
• Take on the most ambiguous, high-stakes problems and drive them to resolution, tying the work clearly to company objectives.

Minimum Qualifications:

• 8+ years of software engineering experience building and operating complex production systems at scale. 
• A track record of independently designing and delivering large, multi-system or multi-team projects from architecture through operation. 
• Demonstrated ability to work across multiple layers of the stack: backend services plus web and/or mobile — and a willingness to work wherever a problem requires.
• Proficiency in a typed language (e.g., TypeScript, Scala, Java, Go) and comfort with JavaScript/TypeScript for web and mobile surfaces. 
• Experience building consumer-facing applications, with a strong understanding of UX/UI concepts and product sensibility. 
• Fluency in using AI coding tools and automation as part of your everyday workflow.
• Expertise in unit and integration testing and a commitment to code health, testing, and maintainability. 
• A customer and product-focused mindset, with the ability to make well-reasoned tradeoffs between speed and quality. 
• Demonstrated technical leadership: influencing architecture and prioritization across teams, mentoring engineers, and building consensus among cross-functional stakeholders. 
• Excellent communication and teamwork skills, including the ability to drive alignment across teams and time zones.

Preferred Qualifications:

• Experience in the crypto or fintech industry, or as a user of crypto products.
• Experience with onboarding, identity/KYC, compliance, or customer support tooling.
• Experience building and operating AI agents or agentic workflows in production.
• Familiarity with React/React Native and cloud/microservices architecture.
• Experience influencing product decisions with data and experimentation.
• A history of acting as a technical multiplier — coaching engineers and leading initiatives beyond your core area of expertise.

• Competitive starting pay
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $168,000 - $240,000 in the State of New York. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

In the United States, we offer a hybrid work approach at our hub offices, balancing the benefits of in-person collaboration with the flexibility of remote work. Expectations may vary by location and role, so candidates are encouraged to connect with their recruiter to learn more about the specific policy for the role. Employees who do not live near one of our hubs are part of our remote workforce.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AA1

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Department: Tooling

The Role: Senior Software Engineer (Product)

As a Senior Product Engineer on the Tooling team, you'll work across backend, web, and mobile to build the customer-facing platform tooling that shapes how millions of users experience Gemini - onboarding, compliance, customer support, and the ad hoc projects that keep the customer journey smooth from first touch onward. This is a broad, high-ownership role for an engineer who is comfortable moving up and down the stack, picking up whatever a problem requires, and shipping products end to end. 

You'll join a team that treats AI-assisted development and automation as first-class tools. We run an agentic SDLC pipeline where specialized agents plan, implement and review work through our harness with human guidance. We expect our engineers to wield these tools fluently - offloading toil to automation while holding the decision gates that matter. If you get excited about solving customer-facing problems, working across domains rather than within a single specialty, and pushing the frontier of how software gets built, we'd love to hear from you.

This role is required to be in person twice a week at our New York City, NY office.

Responsibilities:

• Design, develop, and deploy customer-facing features spanning backend services, web, and mobile - owning solutions end to end rather than within a single layer.
• Build the platform tooling behind onboarding, compliance (KYC/identity), and customer support workflows that serve millions of users. 
• Leverage AI coding tools and our agentic development pipeline to move faster, and help improve the automation itself. 
• Own the DevOps lifecycle for the products you build: building, validating, monitoring, and maintaining them over their lifetime. 
• Provide technical input to planning, design, and requirements for new products and features, making well-reasoned tradeoffs between speed and quality. 
• Conduct meaningful code reviews for correctness, style, and information security.
• Mentor engineers, share best practices, and contribute to the technical direction and engineering culture of the team. 
• Take on ambiguous, cross-cutting problems and drive them to resolution independently.

Minimum Qualifications:

• 4+ years of software engineering experience building and maintaining production systems at scale.
• Demonstrated ability to work across multiple layers of the stack: backend services plus web and/or mobile - and a willingness to work wherever a problem requires.
• Proficiency in a typed language (e.g., TypeScript, Scala, Java, Go) and comfort with JavaScript/TypeScript for web and mobile surfaces. 
• Experience building consumer-facing applications, with a strong understanding of UX/UI concepts and product sensibility.
• Fluency in using AI coding tools and automation as part of your everyday workflow.
• Expertise in unit and integration testing and a commitment to code health, testing, and maintainability. 
• A customer and product-focused mindset, with the ability to make well-reasoned tradeoffs between speed and quality. 
• The ability to work across teams and time zones, manage dependencies, and handle multiple competing priorities. 
• Excellent communication and teamwork skills.

Preferred Qualifications:

• Experience in the crypto or fintech industry, or as a user of crypto products.
• Experience with onboarding, identity/KYC, compliance, or customer support tooling.
• Experience building and operating AI agents or agentic workflows in production.
• Familiarity with React/React Native and cloud/microservices architecture.
• Experience influencing product decisions with data and experimentation.
• Leadership experience or a strong interest in mentoring

• Competitive starting pay
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $140,000 - $200,000 in the State of New York. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

In the United States, we offer a hybrid work approach at our hub offices, balancing the benefits of in-person collaboration with the flexibility of remote work. Expectations may vary by location and role, so candidates are encouraged to connect with their recruiter to learn more about the specific policy for the role. Employees who do not live near one of our hubs are part of our remote workforce.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AA1

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Department: Tooling

The Role: Principal Software Engineer (Product)

As a Principal Product Engineer, you'll set technical direction for the customer-facing platform that defines how millions of users experience Gemini — onboarding, compliance, customer support, and the systems that hold the customer journey together. This is a role for an engineer who operates at the level of the technology itself: someone accountable for company-level initiatives, who drives the hardest technical challenges across organizational boundaries, and who creates the architectural vision that other teams build against. 

You'll work across backend, web, and mobile, but your leverage comes less from what you build directly than from the direction you set, the leaders you grow, and the frontier you push. We treat AI-assisted development and automation as first-class — an agentic SDLC pipeline where agents plan, implement, and review work through our harness under human gates. As a Principal, you're expected to shape where that frontier goes, define the patterns and operational guidelines other engineers adopt, and advance how the whole organization builds. If you're energized by owning ambiguous, company-critical technical bets and multiplying the engineers around you, we'd love to talk.

This role is required to be in person twice a week at our New York City, NY office.

Responsibilities:

• Own the technical vision and architecture for the customer-facing platform, designing for scale and reliability with a multi-year horizon and anticipating needs before they arrive.
• Review critical designs across organizations and drive the designs for projects involving the hardest technical challenges at the company; act as a key driver of demos and technical direction beyond your own team. 
• Be accountable for one or more core company initiatives spanning onboarding, compliance (KYC/identity), and customer support — carrying them from ambiguity through production and long-term operation. 
• Identify strategic direction in technology and product, proposing and adopting architecture and platform approaches that advance it; tie technical bets clearly to company objectives. 
• Plan and deliver large, complex, cross-org programs with interdependencies across teams and systems, spanning months to years; identify the problems worth solving and advocate for their prioritization. 
• Define patterns, operational guidelines, and engineering practices for your vertical(s), and extend process improvements across teams and command pilot units.
• Provide critical technical guidance proactively — raising the security, reliability, and quality bar across the organization, and debugging or contributing to the most complex parts of a system when needed. 
• Act as a technical multiplier: mentor and develop engineers and future leaders, share knowledge, delegate to grow others, and lead initiatives across domains, including outside your core area of expertise.
• Drive the organization toward a strategic vision for strong systems, sustainable practice, and healthy engineering culture; play a critical role in recruiting and bar-raising.

Minimum Qualifications:

• 12+ years of software engineering experience building and operating complex production systems at scale. 
• Recognized expertise in one or two core technical domains, with a track record of being accountable for company-level systems or initiatives end to end. 
• A history of driving architecture and design for the hardest technical challenges across multiple teams or organizations. 
• Demonstrated ability to set technical vision with company-level impact and to bring an increasingly strategic mindset to engineering decisions. 
• Fluency across multiple layers of the stack (backend services plus web and/or mobile) and willingness to go deep wherever a problem requires. 
• Proficiency in a typed language (e.g., TypeScript, Scala, Java, Go) and comfort with JavaScript/TypeScript on web and mobile surfaces. 
• Experience building consumer-facing applications with strong product and UX sensibility.
• Fluency in using AI coding tools and automation, and a point of view on how to advance an agentic development practice. 
• A record of acting as a technical multiplier — developing engineers and leaders, influencing prioritization across teams, and leading cross-domain initiatives.
• Excellent communication skills, including the ability to communicate complex technical issues to diverse audiences and build alignment across organizations.

Preferred Qualifications:

• Experience in the crypto or fintech industry, or as a user of crypto products.
• Deep experience with onboarding, identity/KYC, compliance, or customer support tooling. 
• Experience architecting and operating AI agents or agentic workflows in production at scale. 
• Familiarity with React/React Native and cloud/microservices architecture.
• A record of driving product and technical strategy with data and experimentation.
• Experience representing engineering externally (talks, writing) or in cross-company technical collaboration.

• Competitive starting pay
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $192,500 - $275,000 in the State of New York. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

In the United States, we offer a hybrid work approach at our hub offices, balancing the benefits of in-person collaboration with the flexibility of remote work. Expectations may vary by location and role, so candidates are encouraged to connect with their recruiter to learn more about the specific policy for the role. Employees who do not live near one of our hubs are part of our remote workforce.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AA1