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About Betterment

Betterment is a leading, technology-driven financial services company that offers investing, savings, and retirement solutions for retail investors and investment advisors, as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease. We’re headquartered in NYC and offer hybrid NY-based positions (four days / week in-office, with no required office days during the summer and winter holidays).

About the role:

Betterment is looking for an Incentive Compensation Manager to run the operational engine behind how we pay our go-to-market teams, reporting into our Revenue Operations team. In this role, you’ll be responsible for the administration, reporting, and continuous improvement of our incentive compensation programs, ensuring our go-to-market teams are paid accurately, on time, and in accordance with plan design.

You’ll own the monthly commission process from data validation through payout, including the operating cadences, reporting, controls, and cross-functional coordination required to support a reliable and auditable process. You'll also partner with Revenue Operations, Sales, Finance, Legal, and HR to design and operationalize compensation plans, model proposed changes, evaluate operational impacts, and translate approved plans into calculation logic and system configuration. 

Beyond commission administration, you'll drive continuous process improvement by identifying manual or inefficient workflows, strengthening documentation and controls, and implementing automation to improve scalability, accuracy, and efficiency. 

The ideal candidate combines strong operational ownership with a systems mindset. You’re comfortable working with complex data, managing deadline-driven processes, improving existing systems, and following details through from source data to payment.

This role is based out of our NYC office.

Below we’ve reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.

• New York City: $120,000-$140,000

This job may also be eligible for variable compensation in the form of a company incentive bonus.

A day in the life:

• Run the end-to-end monthly incentive compensation cycle, including data validation, calculations, reconciliation, stakeholder review, issue resolution, and coordination through payroll. 
• Administer and continuously improve our incentive compensation management (ICM) platform — plan configuration, quotas, rates, and data integrations — so earnings are accurate and employees have clear, self-service visibility into their attainment and payouts.
• Build and maintain the documentation, controls, and operating procedures that make the compensation process repeatable, auditable, and ready to scale.
• Automate manual steps and improve data quality to increase the speed and accuracy of compensation administration.
• Produce recurring commission reporting, Sales Performance Incentive Fund (SPIF) tracking, partner payout reporting, and ad hoc analyses for Sales and Finance.
• Partner with Revenue Operations, Sales, Finance, HR, Payroll, and Business Systems to operationalize compensation plans, troubleshoot data or system issues, and ensure accurate, timely payouts.
• Support plan design by modeling proposed changes, identifying operational and edge-case implications, documenting approved plans, and translating them into calculation logic and system configuration.
• Investigate and resolve compensation questions from the field, with clear explanations reps and managers can trust.

What we’re looking for

• At least five years of professional experience in Incentive Compensation, Sales Operations, Revenue Operations, or a related operational role with responsibility for administering variable compensation programs.
• Proven experience running a monthly commission or incentive compensation cycle end to end, with a high bar for accuracy and on-time payout.
• Hands-on experience administering an Incentive Compensation Management (ICM) platform such as Qobra, Spiff, CaptivateIQ, QuotaPath, or a similar solution.
• A systems mindset with a passion for process improvement, automation, and building scalable, well-controlled operational workflows. 
• Experience supporting incentive plan design: modeling proposed changes, documenting plan rules, and translating them into calculation logic and system configuration.
• Experience working with Salesforce and partnering with Business Systems or technical teams to troubleshoot upstream data and system issues.
• Strong cross-functional collaboration skills, with experience partnering effectively across Revenue Operations, Sales, Finance, HR, Payroll, and Business Systems. 
• Advanced spreadsheet skills; experience with SQL or BI tools is a plus.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you’ll do

In this role, you will lead a team of Verification Risk Operations Associates dedicated to managing higher‑tier support and internal escalations. Your team will assess onboarding possibilities from a verification and compliance perspective, collaborating closely with Product and Engineering to ensure seamless integration of new users. As subject matter experts in user onboarding and verifications, you will drive initiatives that enhance our verification and risk management capabilities.

You will develop a deep, technical understanding of Stripe’s user verifications and compliance policies, systems, controls, and design mechanisms to deliver process improvements and an enhanced customer experience. You will own a prioritized roadmap of verification and compliance improvements and influence Policy, Product, Engineering, and Operations teams to move those changes from proposal to production.

As a people manager, you will hire, coach, and develop a team of  Operations Associates, set team goals, and use metrics and qualitative signals to measure and guide performance. To be a fit, you will have a strong operations mindset, be comfortable with technical systems and cross‑functional influence, be skilled at navigating ambiguity, and be passionate about delivering an incredible user verification experience while enabling business growth and managing risk.

Responsibilities

• Recruit, manage, coach, and develop a team of in-office Verification Risk Operations Associates 
• Guide your team to handle verifications-related user facing escalations and support internal teams with complex inquiries, guiding cross-functional teams on how to navigate network compliance rules
• Drive strong operational delivery and process improvement helping to maintain risk detection strategies and business rules that balance risk and customer experience
• Build a great culture and ensure team members are happy, effective, and growing in their career
• Set clear goals and direction, and provide regular feedback on team members’ performance
• Be data-driven in your analysis of performance, and in your decision making
• Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 5+ years of direct people management experience, either in a risk or operations function 
• Ability to partner effectively with internal globally distributed stakeholders
• Operational background including new process launches / improvements and service delivery
• Problem-solving skills and comfort operating without clear guidelines
• Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example
• Excellent written and verbal communication skills in both English and Spanish 

Preferred qualifications

• Experience in payments, e-commerce, or fintech
• Experience in building and scaling new teams from zero
• Experience operating in a high growth technology company

Marketing at Brex

The Marketing team tells the Brex story, determines messaging and positioning, and translates our products and features into tangible customer benefits. Our marketers, across Revenue Marketing, Product Marketing, and Brand Marketing, are responsible for acquiring new customers and have a deep understanding of the business. We're a highly cross-functional team and partner most closely with Product, Sales, and Business Development to show our prospects and customers how we can help them reach their full potential.

What you'll do

As an Event Marketing Manager at Brex, you’ll support a portfolio of B2B events - the events that put us in front of founders, finance leaders, and operators. You'll report to the Head of Events on the Corporate Events team in Revenue Marketing, and work daily with sales, field marketing, and brand design. Corporate Events is a growing team that delivers highly engaging, high quality events with consistent ROI. You'll deliver a portfolio of industry & hosted events from brief through post-event reporting. You'll have input on the portfolio strategy and how the team operates. The work spans strategy, operations, experience design with our brand and creative teams, and tight coordination with sales on what happens before and after each event. 

Where you’ll work

This role will be based in one of our 5 hubs (San Francisco, New York City, Seattle, Salt Lake City and Vancouver). We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own how Brex shows up at each event in your portfolio, from brief through post-event reporting, including vendor management, design partnership, registration, on-site execution, and sales follow-up
• Execute event sponsorships end-to-end: vendor and venue coordination, logistics, onsite management, and post-event reporting
• Coordinate with sales on pre- and post-event outreach - managing specific tasks and timelines to ensure lead follow-through and maximize pipeline impact
• Partner with design and brand marketing on activations, merch, and graphics for each event
• Manage vendor contracts and event budgets end-to-end, including reconciliation and variance flagging
• Collaborate with sales and field marketing teams to develop booth experiences and promotional materials aligned to brand standards
• Own lead gen & pipeline targets; understand how event performance connects to broader marketing and sales goals
• Improve repeatable tradeshow processes, documentation, and workflows that scale across the portfolio
• Evaluate and recommend new event opportunities based on audience fit and pipeline potential
• Travel to manage onsite components for assigned events, as well as supporting events across the team as needed

Requirements

• 3+ years of experience in event marketing or field marketing, with hands-on tradeshow and conference execution experience
• Demonstrated ability to own events end-to-end: logistics, vendors, onsite execution, and the follow-through that happens after everyone goes home
• Strong project management skills and a structured approach to planning; experience with project management tools is a plus
• Known for cross-functional collaboration and clean handoffs and proactive communication at all levels
• Understands how events connect to business goals - you know why you're running an event and what success looks like
• Team-oriented but self-directed: you collaborate closely and communicate openly, and you own your workstream without waiting to be told what to do next
• Comfortable using AI tools to streamline planning, communications, and repeatable workflows
• Proficiency with G Suite; familiarity with Monday.com, Salesforce, Marketo, or Nooks is a plus
• Willingness and ability to travel up to 50% for onsite event setup, supervision, and management
• A bachelor's degree in Marketing, Communications, Business, related field, or equivalent professional experience

Nice to haves

• Experience managing executive engagements and  hospitality suites
• Experience managing event content and speaking engagements
• Familiarity with ClaudeAI and Splash
• Knowledge of the fintech or B2B SaaS industry
• CMP (Certified Meeting Professional) or similar certification

Compensation

The expected salary range for this role is $103,960 - $129,950. However, the starting base pay will depend on several factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

 

Marketing at Brex

The Marketing team tells the Brex story, determines messaging and positioning, and translates our products and features into tangible customer benefits. Our marketers, across Revenue Marketing, Product Marketing, and Brand Marketing, are responsible for acquiring new customers and have a deep understanding of the business. We're a highly cross-functional team and partner most closely with Product, Sales, and Business Development to show our prospects and customers how we can help them reach their full potential.

What you'll do

As an Event Marketing Manager at Brex, you’ll support a portfolio of B2B events - the events that put us in front of founders, finance leaders, and operators. You'll report to the Head of Events on the Corporate Events team in Revenue Marketing, and work daily with sales, field marketing, and brand design. Corporate Events is a growing team that delivers highly engaging, high quality events with consistent ROI. You'll deliver a portfolio of industry & hosted events from brief through post-event reporting. You'll have input on the portfolio strategy and how the team operates. The work spans strategy, operations, experience design with our brand and creative teams, and tight coordination with sales on what happens before and after each event. 

Where you’ll work

This role will be based in one of our 5 hubs (San Francisco, New York City, Seattle, Salt Lake City and Vancouver). We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own how Brex shows up at each event in your portfolio, from brief through post-event reporting, including vendor management, design partnership, registration, on-site execution, and sales follow-up
• Execute event sponsorships end-to-end: vendor and venue coordination, logistics, onsite management, and post-event reporting
• Coordinate with sales on pre- and post-event outreach - managing specific tasks and timelines to ensure lead follow-through and maximize pipeline impact
• Partner with design and brand marketing on activations, merch, and graphics for each event
• Manage vendor contracts and event budgets end-to-end, including reconciliation and variance flagging
• Collaborate with sales and field marketing teams to develop booth experiences and promotional materials aligned to brand standards
• Own lead gen & pipeline targets; understand how event performance connects to broader marketing and sales goals
• Improve repeatable tradeshow processes, documentation, and workflows that scale across the portfolio
• Evaluate and recommend new event opportunities based on audience fit and pipeline potential
• Travel to manage onsite components for assigned events, as well as supporting events across the team as needed

Requirements

• 3+ years of experience in event marketing or field marketing, with hands-on tradeshow and conference execution experience
• Demonstrated ability to own events end-to-end: logistics, vendors, onsite execution, and the follow-through that happens after everyone goes home
• Strong project management skills and a structured approach to planning; experience with project management tools is a plus
• Known for cross-functional collaboration and clean handoffs and proactive communication at all levels
• Understands how events connect to business goals - you know why you're running an event and what success looks like
• Team-oriented but self-directed: you collaborate closely and communicate openly, and you own your workstream without waiting to be told what to do next
• Comfortable using AI tools to streamline planning, communications, and repeatable workflows
• Proficiency with G Suite; familiarity with Monday.com, Salesforce, Marketo, or Nooks is a plus
• Willingness and ability to travel up to 50% for onsite event setup, supervision, and management
• A bachelor's degree in Marketing, Communications, Business, related field, or equivalent professional experience

Nice to haves

• Experience managing executive engagements and  hospitality suites
• Experience managing event content and speaking engagements
• Familiarity with ClaudeAI and Splash
• Knowledge of the fintech or B2B SaaS industry
• CMP (Certified Meeting Professional) or similar certification

Compensation

The expected salary range for this role is $92,000 - $115,000. However, the starting base pay will depend on several factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

 

Marketing at Brex

The Marketing team tells the Brex story, determines messaging and positioning, and translates our products and features into tangible customer benefits. Our marketers, across Revenue Marketing, Product Marketing, and Brand Marketing, are responsible for acquiring new customers and have a deep understanding of the business. We're a highly cross-functional team and partner most closely with Product, Sales, and Business Development to show our prospects and customers how we can help them reach their full potential.

What you'll do

As an Event Marketing Manager at Brex, you’ll support a portfolio of B2B events - the events that put us in front of founders, finance leaders, and operators. You'll report to the Head of Events on the Corporate Events team in Revenue Marketing, and work daily with sales, field marketing, and brand design. Corporate Events is a growing team that delivers highly engaging, high quality events with consistent ROI. You'll deliver a portfolio of industry & hosted events from brief through post-event reporting. You'll have input on the portfolio strategy and how the team operates. The work spans strategy, operations, experience design with our brand and creative teams, and tight coordination with sales on what happens before and after each event. 

Where you’ll work

This role will be based in one of our 5 hubs (San Francisco, New York City, Seattle, Salt Lake City and Vancouver). We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own how Brex shows up at each event in your portfolio, from brief through post-event reporting, including vendor management, design partnership, registration, on-site execution, and sales follow-up
• Execute event sponsorships end-to-end: vendor and venue coordination, logistics, onsite management, and post-event reporting
• Coordinate with sales on pre- and post-event outreach - managing specific tasks and timelines to ensure lead follow-through and maximize pipeline impact
• Partner with design and brand marketing on activations, merch, and graphics for each event
• Manage vendor contracts and event budgets end-to-end, including reconciliation and variance flagging
• Collaborate with sales and field marketing teams to develop booth experiences and promotional materials aligned to brand standards
• Own lead gen & pipeline targets; understand how event performance connects to broader marketing and sales goals
• Improve repeatable tradeshow processes, documentation, and workflows that scale across the portfolio
• Evaluate and recommend new event opportunities based on audience fit and pipeline potential
• Travel to manage onsite components for assigned events, as well as supporting events across the team as needed

Requirements

• 3+ years of experience in event marketing or field marketing, with hands-on tradeshow and conference execution experience
• Demonstrated ability to own events end-to-end: logistics, vendors, onsite execution, and the follow-through that happens after everyone goes home
• Strong project management skills and a structured approach to planning; experience with project management tools is a plus
• Known for cross-functional collaboration and clean handoffs and proactive communication at all levels
• Understands how events connect to business goals - you know why you're running an event and what success looks like
• Team-oriented but self-directed: you collaborate closely and communicate openly, and you own your workstream without waiting to be told what to do next
• Comfortable using AI tools to streamline planning, communications, and repeatable workflows
• Proficiency with G Suite; familiarity with Monday.com, Salesforce, Marketo, or Nooks is a plus
• Willingness and ability to travel up to 50% for onsite event setup, supervision, and management
• A bachelor's degree in Marketing, Communications, Business, related field, or equivalent professional experience

Nice to haves

• Experience managing executive engagements and  hospitality suites
• Experience managing event content and speaking engagements
• Familiarity with ClaudeAI and Splash
• Knowledge of the fintech or B2B SaaS industry
• CMP (Certified Meeting Professional) or similar certification

Compensation

The expected salary range for this role is CA$92,000 - CA$115,000. However, the starting base pay will depend on several factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

 

Marketing at Brex

The Marketing team tells the Brex story, determines messaging and positioning, and translates our products and features into tangible customer benefits. Our marketers, across Revenue Marketing, Product Marketing, and Brand Marketing, are responsible for acquiring new customers and have a deep understanding of the business. We're a highly cross-functional team and partner most closely with Product, Sales, and Business Development to show our prospects and customers how we can help them reach their full potential.

What you'll do

As an Event Marketing Manager at Brex, you’ll support a portfolio of B2B events - the events that put us in front of founders, finance leaders, and operators. You'll report to the Head of Events on the Corporate Events team in Revenue Marketing, and work daily with sales, field marketing, and brand design. Corporate Events is a growing team that delivers highly engaging, high quality events with consistent ROI. You'll deliver a portfolio of industry & hosted events from brief through post-event reporting. You'll have input on the portfolio strategy and how the team operates. The work spans strategy, operations, experience design with our brand and creative teams, and tight coordination with sales on what happens before and after each event. 

 Where you’ll work

This role will be based in one of our 5 hubs (San Francisco, New York City, Seattle, Salt Lake City and Vancouver). We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own how Brex shows up at each event in your portfolio, from brief through post-event reporting, including vendor management, design partnership, registration, on-site execution, and sales follow-up
• Execute event sponsorships end-to-end: vendor and venue coordination, logistics, onsite management, and post-event reporting
• Coordinate with sales on pre- and post-event outreach - managing specific tasks and timelines to ensure lead follow-through and maximize pipeline impact
• Partner with design and brand marketing on activations, merch, and graphics for each event
• Manage vendor contracts and event budgets end-to-end, including reconciliation and variance flagging
• Collaborate with sales and field marketing teams to develop booth experiences and promotional materials aligned to brand standards
• Own lead gen & pipeline targets; understand how event performance connects to broader marketing and sales goals
• Improve repeatable tradeshow processes, documentation, and workflows that scale across the portfolio
• Evaluate and recommend new event opportunities based on audience fit and pipeline potential
• Travel to manage onsite components for assigned events, as well as supporting events across the team as needed

Requirements

• 3+ years of experience in event marketing or field marketing, with hands-on tradeshow and conference execution experience
• Demonstrated ability to own events end-to-end: logistics, vendors, onsite execution, and the follow-through that happens after everyone goes home
• Strong project management skills and a structured approach to planning; experience with project management tools is a plus
• Known for cross-functional collaboration and clean handoffs and proactive communication at all levels
• Understands how events connect to business goals - you know why you're running an event and what success looks like
• Team-oriented but self-directed: you collaborate closely and communicate openly, and you own your workstream without waiting to be told what to do next
• Comfortable using AI tools to streamline planning, communications, and repeatable workflows
• Proficiency with G Suite; familiarity with Monday.com, Salesforce, Marketo, or Nooks is a plus
• Willingness and ability to travel up to 50% for onsite event setup, supervision, and management
• A bachelor's degree in Marketing, Communications, Business, related field, or equivalent professional experience

Nice to haves

• Experience managing executive engagements and  hospitality suites
• Experience managing event content and speaking engagements
• Familiarity with ClaudeAI and Splash
• Knowledge of the fintech or B2B SaaS industry
• CMP (Certified Meeting Professional) or similar certification

Compensation

The expected salary range for this role is $103,960 - $129,950. However, the starting base pay will depend on several factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

 

About the Role:

At Symmetry, we're building the future of payroll compliance technology. We have a powerful vision and an ambitious growth plan—but brilliant strategy is nothing without tactical execution. That's where you come in.

We're looking for a Marketing Programs Specialist to be the operational backbone of our marketing engine—the person who turns strategy into shipped work across new business acquisition and client and product communications. This isn't a role about sitting in meetings or setting strategy; it's about making things happen, and making them happen faster than traditional marketing teams ever could.

You'll work hand-in-hand with two leaders: supporting the Demand Generation Manager to drive new client acquisition, and supporting the Product Marketing Manager to deliver client and product communications. And you'll do all of it as an AI-first marketer—using AI as your co-pilot in everything you touch. We believe the next generation of B2B marketers won't just use AI; they'll make it the default way they work. This role is built for exactly that person.

This is a high-impact execution role with a direct line to pipeline and revenue, offering a front-row seat to building a world-class, AI-first and B2B SaaS marketing function.

About the Team:

Symmetry's Marketing team is dedicated to building brand awareness and driving enterprise demand for our payroll compliance solutions. Our core mission is to achieve significant growth and position Symmetry as a leader in infrastructure for payroll tax compliance. We're developing a robust enterprise marketing team encompassing demand generation, product marketing, digital marketing, lifecycle marketing and analytics—built from the ground up with AI embedded in how we work.

This role reports to the CMO and works in close partnership with the Demand Gen Manager and Product Marketing Manager. You'll execute across two pillars: new business acquisition (with Demand Gen) and client and product communications (with Product Marketing), gaining broad experience across digital marketing, events, lifecycle and product communications, and AI-first operations while learning from an experienced and collaborative team.

You'll also have the opportunity to:

• Build hands-on experience with a modern, AI-augmented marketing tech stack.
• Become deeply fluent in AI tools and workflows—a skillset that will define the next decade of marketing careers.
• Gain exposure to growth strategies that connect marketing activities directly to revenue.
• Work cross-functionally with demand gen, product marketing, sales, product, and leadership—developing communication and collaboration skills that accelerate career growth.

Here's what you'll do day-to-day:

You'll grow into more ownership over campaigns and programs as you gain experience. As our Marketing Programs Specialist, you'll be the master of logistics, the keeper of the plan, and the person who proves what an AI-native marketer can do.

Supporting Demand Generation — New Business Acquisition:

• Advertising Campaigns: Coordinate LinkedIn and Google Ads campaigns targeting prospects, using AI to accelerate audience research, draft and iterate ad copy variants, analyze creative performance, and surface optimization recommendations.
• Demand Gen Campaigns & Webinars: Support the planning and execution of prospect-facing webinars and digital campaigns—registration and landing page setup, speaker coordination, Zoom management, and follow-up reporting in HubSpot—using AI to draft promotional copy, campaign briefs, and post-campaign summaries.
• Acquisition Campaign Operations: Build and maintain acquisition nurtures and lead workflows in HubSpot, using AI to personalize messaging, iterate copy, and analyze engagement.

Supporting Product Marketing — Client & Product Communications:

• Client Story Activation: Activate customer stories and case studies across channels—turning each story into campaign assets, nurtures, sales enablement materials, social content, and webinar talking points. Use AI to multiply output: one story becomes a dozen distributed assets.
• Developer Release Communications: Distribute release notes and product updates to our developer persona across the channels developers actually use (in-product, email, docs, changelog, community). Use AI to translate engineering-written notes into developer-friendly communications and draft channel-specific variants.
• Lifecycle & Customer Communications: Execute customer-facing lifecycle programs in HubSpot—onboarding nurtures, feature adoption sequences, expansion campaigns, customer newsletters—using AI to personalize at scale and identify the highest-converting moments in the journey.

Across all pillars:

• Project & Calendar Management: Maintain a unified marketing calendar spanning acquisition and client/product communications—using AI to draft status updates, flag conflicts and dependencies, and turn raw campaign data into clean reports for leadership. Keep prospect-facing and customer-facing messaging from colliding.

Here's what we're looking for:

We're looking for someone who gets a deep sense of satisfaction from a perfectly executed project—and who's genuinely excited about reshaping how marketing teams operate in the AI era. You're a natural organizer who lives by checklists and timelines.

• 3+ years in a B2B marketing role, ideally in SaaS or technology. Exposure to demand generation, lifecycle marketing, customer marketing, or developer marketing is a plus.
• Fluency with AI tools as your default way of working. You've gone beyond basic prompting—you've built custom GPTs or Claude Projects, automated workflows, or used AI tooling to solve real problems.
• Organized and detail-oriented, able to manage multiple tasks and deadlines across parallel workstreams.
• Reliable follow-through—you take ownership of your commitments.
• Clear communicator who works well with internal teams (Demand Gen, Product Marketing, Sales) and external partners—and who can adapt tone for different audiences, including technical readers like developers.
• Curiosity about how marketing influences not just net-new pipeline, but also customer retention and expansion revenue.
• Comfortable learning new tools quickly—a skill that matters more than ever as the AI tooling landscape evolves monthly.
• Experience with any of the following is a plus:
• Marketing Automation (HubSpot or similar), including lifecycle workflows and customer segmentation
• CRM (Salesforce or similar)
• Events (Zoom or other webinar platforms)
• Project Management (Notion, Asana, or similar)
• AI & Automation Tools (Claude, ChatGPT, Gumloop, Glean, or similar)
• Developer-facing communication tools (changelog platforms, dev community tools, technical documentation systems)

Our cash compensation amount for this role is targeted at $64,000/yr- $78,000/yr in Scottsdale. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. 

 

Marketing at Brex

The Marketing team tells the Brex story, determines messaging and positioning, and translates our products and features into tangible customer benefits. Our marketers, across Revenue Marketing, Product Marketing, and Brand Marketing, are responsible for acquiring new customers and have a deep understanding of the business. We're a highly cross-functional team and partner most closely with Product, Sales, and Business Development to show our prospects and customers how we can help them reach their full potential.

What you'll do

As an Event Marketing Manager at Brex, you’ll support a portfolio of B2B events - the events that put us in front of founders, finance leaders, and operators. You'll report to the Head of Events on the Corporate Events team in Revenue Marketing, and work daily with sales, field marketing, and brand design. Corporate Events is a growing team that delivers highly engaging, high quality events with consistent ROI. You'll deliver a portfolio of industry & hosted events from brief through post-event reporting. You'll have input on the portfolio strategy and how the team operates. The work spans strategy, operations, experience design with our brand and creative teams, and tight coordination with sales on what happens before and after each event. 

Where you’ll work

This role will be based in one of our 5 hubs (San Francisco, New York City, Seattle, Salt Lake City and Vancouver). We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own how Brex shows up at each event in your portfolio, from brief through post-event reporting, including vendor management, design partnership, registration, on-site execution, and sales follow-up
• Execute event sponsorships end-to-end: vendor and venue coordination, logistics, onsite management, and post-event reporting
• Coordinate with sales on pre- and post-event outreach - managing specific tasks and timelines to ensure lead follow-through and maximize pipeline impact
• Partner with design and brand marketing on activations, merch, and graphics for each event
• Manage vendor contracts and event budgets end-to-end, including reconciliation and variance flagging
• Collaborate with sales and field marketing teams to develop booth experiences and promotional materials aligned to brand standards
• Own lead gen & pipeline targets; understand how event performance connects to broader marketing and sales goals
• Improve repeatable tradeshow processes, documentation, and workflows that scale across the portfolio
• Evaluate and recommend new event opportunities based on audience fit and pipeline potential
• Travel to manage onsite components for assigned events, as well as supporting events across the team as needed

Requirements

• 3+ years of experience in event marketing or field marketing, with hands-on tradeshow and conference execution experience
• Demonstrated ability to own events end-to-end: logistics, vendors, onsite execution, and the follow-through that happens after everyone goes home
• Strong project management skills and a structured approach to planning; experience with project management tools is a plus
• Known for cross-functional collaboration and clean handoffs and proactive communication at all levels
• Understands how events connect to business goals - you know why you're running an event and what success looks like
• Team-oriented but self-directed: you collaborate closely and communicate openly, and you own your workstream without waiting to be told what to do next
• Comfortable using AI tools to streamline planning, communications, and repeatable workflows
• Proficiency with G Suite; familiarity with Monday.com, Salesforce, Marketo, or Nooks is a plus
• Willingness and ability to travel up to 50% for onsite event setup, supervision, and management
• A bachelor's degree in Marketing, Communications, Business, related field, or equivalent professional experience

Nice to haves

• Experience managing executive engagements and  hospitality suites
• Experience managing event content and speaking engagements
• Familiarity with ClaudeAI and Splash
• Knowledge of the fintech or B2B SaaS industry
• CMP (Certified Meeting Professional) or similar certification

Compensation

The expected salary range for this role is $103,960 - $129,950. However, the starting base pay will depend on several factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

 

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

 

The Role

The Enterprise Seller Onboarding team partners directly with Square’s largest and most complex sellers to ensure they fully realize the value of Square’s products and services. As an Enterprise Seller Onboarding (ESO) Technical Project Manager, you will lead the technical onboarding and activation of new enterprise and strategic merchants, delivering a seamless, scalable, and high-quality onboarding experience. 

In this role, you will engage pre-sale to support discovery, solution validation, and the positioning of Square’s professional services offerings. You will work cross-functionally with Sales, Account Management, Product, Engineering, and Customer Success to design and implement complex Square deployments. You’ll have a strong ability to discuss API/SDK product capabilities and the technical background to evaluate and discuss third party partner integrations. This role is pivotal to Square’s upmarket growth strategy and to shaping the enterprise seller experience from initial solution design through activation.

A successful ESO Project Manager will:

1. Deliver a remarkable onboarding and training experience that drives adoption and long-term seller success.
2. Partner with Account Executives and Account Managers during pre-sale and onboarding to scope projects, validate proposed solutions, and support professional services positioning.
3. Serve as a bridge between enterprise sellers and Product teams, ensuring seller needs meaningfully inform Square’s product roadmap.
4. Function as the technical liaison between sellers, their technical teams and functions, and internal technical stakeholders like Solutions Engineering, Partner Engineering, Product, Engineering, etc. 

You Will

• Engage with sellers pre-sale to support discovery, scoping, planning, and solution validation.
• Advise on and document Square’s first-party product capabilities (including the Square developer platform and its public APIs) and limitations to ensure clear, accurate expectations are set with prospective sellers.
• Own and manage multiple complex onboarding projects concurrently, balancing competing priorities, timelines, and resource constraints.
• Build strong cross-functional partnerships with Sales & Account Management, Customer Success, Solutions Engineering, Partner Engineering, Product, Marketing, and Engineering teams.
• Collaborate effectively with technical partners and clearly communicate technical requirements to both technical and non-technical stakeholders.
• Evaluate third-party partner integrations (POS peripherals, ERP systems, loyalty platforms, eCommerce, etc.) for compatibility and feasibility with Square's platform.
• Proactively identify and manage risk throughout the onboarding lifecycle, ensuring consistent stakeholder communication and successful outcomes.
• Support data entry and data migration activities as part of the onboarding process for select sellers.
• Maintain deep expertise in Square’s first-party products and developer platform and ecosystem, providing guidance on technical and product capabilities to optimize the seller experience.
• Act as a liaison between enterprise sellers and Product teams, translating complex requirements into actionable feature requests and roadmap input.
• Triage and drive resolution of technical issues during onboarding, partnering with internal stakeholders to unblock sellers.
• Demonstrate professionalism, collaboration, and strong executive presence while working under deadlines with internal and external stakeholders.

You Have

• 6+ years of experience in a customer-facing role and 4+ years of experience in project management, implementation, or onboarding roles.
• Experience working with RESTful APIs, webhooks, OAuth, and/or SDK integrations in a professional capacity.
• Ability to understand and reason about system architectures, third-party integrations, and multi-system data flows.
• Ability to understand developer documentation, API references, and technical project tracking tools.
• Proven ability to manage multiple complex projects simultaneously across competing priorities, timelines, and resources.
• Strong ability to distill complex enterprise requirements into tailored solutions and communicate technical concepts clearly and concisely.
• Working knowledge of project management methodologies, tools, and best practices.
• Experience in the POS, payments, or broader technology industry.

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

The Role:

The North American Enterprise Account Management team at Cash App is responsible for driving post-sales revenue to our commerce and payments product suite including buy now pay later with Afterpay and pay now with Cash App Pay. We partner with enterprise merchants to unlock access to the largest and most engaged network of next generation consumers and drive bottom line results. 

We are looking for a high-energy, dynamic and strategic Enterprise Account Manager to build and execute the strategy behind Block’s post-sales revenue stewardship and expansion for some of our largest merchants. The core purpose of the Enterprise group is to retain and grow the Enterprise portfolio, which will meaningfully impact Block’s business by increasing gross profit/revenue, delivering new customers, and signaling the Afterpay & Cash App brand strength to the market.

As an Enterprise Account Manager, you will be on the front lines of a fast-growing payments business - partnering with business owners and leading executives of Fortune 500 companies. You will be responsible for managing a book of business spanning verticals and geographies. Beyond being responsible for revenue outcomes across your portfolio, you will also be tasked with deepening partner relationships and ensuring long-term mutual success and retention of our merchant partnerships. 

A successful candidate thrives in a challenging, fast-paced environment, has a passion for nurturing and expanding client relationships, and exhibits a strong sense of ownership to drive results for Cash App and Afterpay. This role requires a strategic problem solver who is an effective influencer with a high degree of business acumen. The ideal candidate has demonstrated excellence in account management or strategic partnerships at the enterprise level and proven abilities in data-driven decision making and leading cross-functional teams to manage product and commercial initiatives.

This role is remote, open to candidates anywhere in the United States.

You Will:

• Be the Voice of Cash App and Afterpay: Represent Block to top-tier Enterprise Merchants as a thought-leader in the payments landscape and demonstrate Block’s value as a growth driver for our commerce partners 
• Quarterback Deals: Be responsible for complex negotiations (expansions & renewals) and execution for the Block organization through methodical deal management based on milestone tracking, KPIs, and partner alignment on opportunities of mutual interest
• Craft Account Strategy: Develop cohesive, well-researched and data-driven account roadmaps for your entire book of business that maximize growth for Block and the partner.  Effectively communicate with senior decision makers at the largest brands in the world. Negotiate hard yet pragmatically, using data and principles to inform your strategy.  
• Be a Team Player: Partner closely with cross-functional teams to drive deals forward, including Sales, Marketing, Finance, Product, Risk, Legal, Operations, Customer Service; and with external partners’ cross-functional teams
• Be the Voice of the Merchant: Represent market feedback and sentiment internally, advocating for your clients while balancing against the needs and constraints of our business, by aggregating and delivering key insights across the organization in a structured, consistent, and proactive manner.

You have:

• 10+ years experience in high-growth environments in an account management, strategic partnerships, business development or strategy role, preferably in a fast-moving technology company
• Strong executive presence, with demonstrated ability to communicate, influence and earn trust with senior leaders and other stakeholders, ask the right questions, and use sound business judgment internally and externally at large companies, including at the C-suite level 
• A high familiarity and comfort with how product development works. You hold your own interfacing with stakeholders across disciplines (technical, marketing, product), and you have credibility with your internal product and engineering colleagues. 
• A self-starter mentality and deep comfort operating in ambiguity and frequent change, while still delivering results
• A hunger to problem solve with analytical rigor. You’re a killer relationship manager and strategic thinker who comes armed to internal and external conversations with the right data and analysis to make a convincing argument. You are an expert negotiator with a strong understanding of commercial contracts and financial models. 
• An operational and execution-biased mindset, with an ability to lead cross-functional teams (without formal management authority) through complex initiatives, relationships and organizations by setting a clear vision and project managing diligently

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($207,900 - $311,900)

Zone B: ($193,400 - $290,000)

Zone C: ($183,000 - $274,400)

Zone D: ($172,600 - $258,800)

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Product Support team ensures Stripe’s users receive fast, reliable, and high-quality support across Stripe’s growing suite of products. The team partners closely with cross-functional teams to solve complex issues, improve support workflows, and continuously raise the bar on operational excellence and user experience.

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you’ll do

We are looking for a dynamic and forward-thinking leader with a passion for solving complex, global user issues, redefining what operational excellence looks like, and driving an AI-first culture. You will play a front-line role in helping some of Stripe's top users accelerate their growth and ensure an unmatched customer experience when dealing with Stripe.

In this role, you will recruit, manage, and develop a team of Operations Associates focused on user support. You will be responsible for driving team engagement and motivation through consistent feedback, coaching, mentoring, and advocacy within the organization. This includes developing and executing tactics that enable the team to reach its goals, using data and metrics to measure performance and continuously raise the bar. You'll be a strong fit if you have the grit to get things moving, a sharp operational mindset, and a genuine passion for developing the people around you.

Responsibilities

• Recruit, manage, coach, and develop a team of in-office Operations Associates
• Drive strong operational performance through operational rigor, process improvement, and hands-on coaching, balancing a strong users-first mindset with speed and innovation
• Cultivate a "what got us here will not get us there" mindset through continuous identification of process improvements and AI-first thinking
• Planning for the unplanned: apply a "see around the corners" approach to capacity management, ensuring strong oversight of volume and user trends while anticipating curveballs before they impact the user experience
• Own on-the-floor tactics as well as strategic initiatives to deliver on the Enterprise Roadmap
• Set clear goals and direction, and provide regular feedback on team members' performance
• Be data-driven in your analysis of performance and in your decision making
• Build an environment rooted in trust and transparency with the goal of creating a "talent hub" where people develop and thrive, representing a strong talent pipeline for the rest of the organization
• Be a role model at work and in life, inspiring your team and peers to do things smarter and aim higher

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 5+ years experience leading operations support teams
• Experience working cross-functionally with multiple teams to deliver high impact initiatives 
• Experience in delivering weekly and monthly business metrics and reporting
• Excellent written and verbal communication skills
• An ability to partner effectively with internal stakeholders
• Background of identifying and remediating quality gaps in team performance
• Passion for process improvement, innovation and AI

Preferred qualifications 

• Proven experience building and scaling teams, including hiring, developing, and retaining top talent
• Strong operational background with hands-on experience launching new processes and delivering best-in-class service in a high-growth technology environment
• Demonstrated ability to anticipate operational challenges, think around corners, and build proactive solutions before issues arise
• Track record of driving continuous improvement and challenging the status quo — comfortable asking "what got us here, won't get us there"
• AI fluency and an AI-first mindset: experience leveraging AI tools to drive operational efficiency, improve team performance, or enhance the customer experience
• Ability to operate across both tactical and strategic levels — equally comfortable on the floor with the team and in the room shaping the roadmap
• Strong data-driven decision making skills with experience using metrics to manage team performance and drive outcomes
• Proven ability to build high-trust, high-engagement team cultures that serve as a talent pipeline for the broader organization

About the Product team 

The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.

About the role

The Chief of Staff to the SVP of Product is the strategic thought partner and proxy to the leader. The role exists to scale the product leadership function: by anchoring on the leveraged people problems most central to the org, by owning the external product narrative end-to-end, and by being on point for strategic bets that need a single accountable owner (ex: AI enablement, special projects).

 

The end goal is a healthy Product org with pillar leads running independently at high quality, decisions made with less latency, and a clearer story about where Product is going, and why.

What you’ll do

• Design and run the product leadership team’s rhythms (staff meetings, product reviews, all-teams, offsites): agenda architecture, pre-reads, decision capture, follow-through

• Co-own the people rhythms with the HRBP across hiring, calibrations, performance, and talent reviews. Surface emergent structural risks (broken hiring funnels, attrition signals, single points of failure) with proactive solutions

• Partners with Technology Operations function to define and improve processes for roadmap planning, driving prioritization decisions, setting annual OKRs and tracking progress to goals throughout the year 

• Own headcount planning and budget management alongside the Finance and HR Business Partners: annual planning, quarterly reforecasts, hire-prioritization tradeoffs

• Drive AI retooling and enablement, including running internal AI masterclasses for leadership and natively embedding AI-enabled processes across the function

• Curate the external product narrative (all-hands, written updates, major external talks): operate as a speechwriter, partnering with PR, comms, and brand

• Prepare executive briefings and leadership communications, and reduce decision latency across the Product leadership team

• Run a recurring org health pulse (engagement scores, regrettable attrition, leveling drift, manager effectiveness), escalating early signals before they become structural problems

What you’ll bring

• 10+ years in roles that built product credibility and strategic-narrative chops: strategy with deep product partnership, or a prior CoS role to a senior product or engineering executive at a high-growth tech company

• A track record of running people processes at scale (hiring, calibrations, leveling, talent reviews) in a fast-growing organization

• Exceptional written communication: you can ghostwrite, synthesize narrative from raw inputs, and draft a board page that holds up under scrutiny

• Pattern-matching for organizational dysfunction: the muscle to spot a broken hiring funnel, a single point of failure, or a leadership gap before anyone names it

• Comfort operating with influence and without authority across senior leaders in Product, Engineering, Design, Revenue, Finance, and HR

• Strong analytical foundation and business acumen: fluent enough in product metrics, financials, and growth analytics to reason about tradeoffs without delegating every quantitative question

Why this role matters

Affirm’s next phase of growth depends on Product moving from a function powered by heroics to a function powered by a world-class operating system. The Chief of Staff is the linchpin of the strategic side of that change: the partner who helps make the strategy clear, the org stronger, and the leader’s leverage real.

 

Base Pay Grade - S

Equity Grade - USA11

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $255,000 - $335,000

USA base pay range (all other U.S. states) per year: $226,000 - $306,000

Please note that visa sponsorship is not available for this position.

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