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This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Strategy & Program Manager, Scaled Account Management

We are seeking an innovative and results-oriented Strategy & Execution Lead to transform the way we support Account Management at scale. This is a critical role that will shape the future of our one-to-many account management model. The ideal candidate is a strategic thinker with a passion for design, a deep sense of empathy for both our merchants and our account managers, and a relentless drive to innovate and scale our operations globally. You will be responsible for leading the design, implementation and adoption of the systems, processes, and programs that will enable our pooled AM teams to deliver exceptional value to our merchants.

What you’ll do:

• Scaled Account Management Innovation: Championing a "one-to-many" mindset by designing and implementing automated, low-touch, and self-service solutions to support merchants serviced through our Pool Account Management teams.
• Design Thinking & AI Integration: Applying design thinking principles to re-imagine our systems and processes, with a strong emphasis on leveraging AI and automation to solve complex problems and create scalable workflows.
• Global Program Development and Adoption: Helping to shape and design our global Pool Operating model programs, ensuring that the tools and processes once piloted can be scaled and adopted by all account teams.
• Cross-Functional Advocacy: Acting as the voice of the Pooled Account Manager internally, ensuring that their needs and challenges are understood and addressed in the design of internal processes and programs.
• Global Pool leadership team: part of the global pool operating model leadership team, working side by side with a small group of senior commercial leaders

Who you are:

• 5-7 years of experience in a combination of a client-facing and business operations role such as Account Management, Sales/Business Operations, or Business Development, with a demonstrated focus on scaled or pooled customer segments.
• Strong background in program or project management, with a proven ability to lead complex, cross-functional initiatives from concept to execution and adoption.
• A deep understanding of design thinking principles and experience applying them to solve business problems, particularly in the context of systems and process design.Experience designing with and implementing AI, automation, and CRM tools (e.g., Salesforce, or similar) and a passion for leveraging technology to drive efficiency and scale.
• Excellent analytical and data-driven decision-making skills, with the ability to translate data into actionable insights and measure the impact of your initiatives.
• Exceptional communication and senior stakeholder management skills, with the ability to influence and drive decision making; collaborate effectively with a wide range of cross-functional teams. 
• A resilient and adaptable mindset, with the ability to thrive in a fast-paced environment, work through ambiguity, and maintain a long-term strategic perspective.
• A creative and innovative thinker who is not afraid to challenge the status quo and push the envelope to find new and better ways of doing things.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Note: Please send your CV in English.

ABOUT THE ROLE:

We’re looking for a Business Finance Specialist to help French SMEs access the right finance, through our panel of lender partners. You’ll engage directly with business owners to understand their goals and challenges, and match them with the best-fit product - across unsecured lending, leasing, MCA, and more.

This is a high-impact, revenue-generating role where performance and customer experience go hand-in-hand. As a member of the team, you’ll be expected to hit the ground running, manage a busy pipeline, and consistently deliver strong outcomes. You’ll also contribute insights to improve how we operate and share learnings with the wider team.

If you thrive in fast-paced, high-performance sales environments and care about giving every business a 5-star experience — we want to hear from you.

 

SOME OF THE THINGS YOU’LL BE DOING

• Managing inbound and outbound sales opportunities from SMEs looking for funding
• Understanding each business’s growth plans, challenges, and funding needs
• Matching customers with suitable products across a wide range of lenders
• Delivering consistently high levels of service — even when a deal doesn't go ahead
• Keeping Salesforce up to date with accurate, detailed notes and outcomes
• Spotting trends, identifying risks, and sharing insights with the wider PCS team
• Confidently representing Tide Partner Credit Services proposition
• Sharing success stories, learnings, and wins to help the team continuously improve

WHAT WE ARE LOOKING FOR:

We're hiring a motivated, experienced sales professional with a strong background in SME finance, fintech or SaaS.

You should have:

• 1+ years’ experience in B2B sales (excluding internships), ideally in high-velocity or consultative roles
• Proven track record of consistently meeting and exceeding revenue targets
• Excellent communication and interpersonal skills
• A proactive, self-starting mindset.
• Strong organisational skills and attention to detail
• Familiarity with CRM systems (Salesforce a plus)
• Fluent English (spoken and written)
• Native French (spoken and written)
• Passion for helping small businesses succeed

WHAT YOU’LL GET IN RETURN: 

 

• 26 days Paid Time Off 
• Parental Leave 
• Sabbatical leave
• Mental health support through Plumm 
• Volunteering & Development Days
• Learning & Development budget
• WOO (Work Outside the Office) 
• Home Office Setup 
• Laptop Ownership 

 

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

As a Lifecycle Marketing Manager you’ll drive the way we connect with customers to drive engagement across our products, connecting the right user to the right action. You will be focused on informing and implementing a strategic growth roadmap that introduces users to the right products and drives engagement across the entire user journey across onboarding, product adoption, engagement and retention.

You’ll work closely with teams across product, marketing,, creative and data science to build campaigns, experiments and messaging that increase engagement with our products and services. You have a passion for applying a quantitative approach to prioritization and creative problem solving. You look to marketing technology and data as your competitive advantage.

At your core, you are results oriented and thrive in a fast-paced environment. You’ll be supported by an incredible group of engineers, analysts, content strategists, brand marketers, and product innovators to reach our common goal - to help democratize our financial system.

This role is based in our Menlo Park, CA and New York City, NY office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Own the strategy of lifecycle journeys and campaigns for your product areas: identifying, sizing and prioritizing the opportunities that can result in higher customer engagement.
• Collaborate with product marketing product, design, data science and content teams to develop personalized and compelling customer journeys
• Use customer segmentation and data analysis to find opportunities for targeted messaging and personalized experiences
• Generate hypotheses driven by data to improving marketing performance, design and implement A/B tests, and apply knowledge of basic statistics (e.g. sample size, significance) to separate signal from noise
• Drive the creative development & iteration pipeline applying takeaways from your A/B

What you bring

• Bachelor’s degree from an accredited college or university
• 5 + years of growth marketing experience in consumer financial services or equivalent experience in a data-driven field
• Analytical approach and experience with related tools/concepts: Excel, A/B testing, relational databases
• Results oriented approach - with the humility, drive, and creativity to get it done
• Experience with marketing strategy, including opportunity assessment, customer segmentation and message testing
• Familiarity with SQL and / or HTML a plus

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Storage Platform team builds and operates the platform that powers database access across Robinhood. We own relational (Postgres/Aurora), key-value (DynamoDB), and caching systems, along with the SDKs, control plane automation, and data plane services that enable safe and reliable access at scale. Our mission is to standardize and strengthen how services connect to storage, improve reliability and performance, and reduce operational overhead through automation. We manage thousands of databases and hundreds of caching clusters supporting millions of users and critical brokerage workloads. Availability is our highest priority — our systems are designed to meet strict uptime targets, including no downtime during market hours.

As a Senior Software Engineer, you will build and improve core infrastructure used by many engineering teams, with a focus on reliability, performance, and operational excellence. You’ll deliver key components of data plane and control plane systems (for example: connection pooling, query routing, automation workflows, and observability) and help evolve patterns for safe, consistent database access. You’ll work closely with peers to design pragmatic solutions, reduce toil through automation, and improve how we operate storage systems at scale.

Here are a few talks + blog posts from the team!

• Listen to what we are building and our progress!
• Read a blog post or listen to content from the team!

This role is based in our Bellevue, WA office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Build and ship services that improve database reliability and performance, including connection pooling, query routing, and database access patterns
• Implement automation that reduces manual work for operating databases and caching clusters at scale (provisioning, configuration changes, backups, and routine operations)
• Improve observability for storage systems by adding metrics, logs, and alerts that help detect issues early and speed up incident response
• Diagnose and resolve production issues across storage infrastructure, including latency regressions, capacity constraints, and availability events
• Contribute to engineering standards for secure database connectivity (for example, encryption-in-transit) and safe usage guardrails

What you bring

• Strong experience building and operating backend or infrastructure systems in production environments
• Solid knowledge of PostgreSQL and relational database concepts (schema design, indexing, query performance, replication fundamentals)
• Proficiency in at least one backend language such as Go or Rust, with the ability to learn existing codebases quickly
• Experience with cloud infrastructure and containers (AWS and Kubernetes preferred), plus hands-on operational skills (on-call, incident response, and post-incident follow-ups)
• Familiarity with system observability practices and performance measurement (metrics, dashboards, logs, and tracing)

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

 

ABOUT THE ROLE:

It’s exciting times here at Tide, we are scaling and developing our product offering at a phenomenal rate and have made our first step into our ambitious plans towards international expansion with our move into the Indian SME marketplace. We need someone to be proactive, take initiative and build out best in class financial reporting and control processes and procedures for our Indian operations.

As our new Revenue Controller you’ll report to the Group Finance Controller and be responsible for the financial controllership of our Indian entities.

As a Senior Revenue/Credit Controller you’ll be: 

• Understand and reconcile revenue and partner balances (loan book, FD balance, NPA’s etc.) for lending vertical of Tide. 
• Manage monthly revenue close activities, including revenue recognition, accruals, reconciliations, and preparation of supporting schedules.
• Ensure proper management of FD balance with partner lenders and maintain direct liaisoning with partners .
• Work closely with Treasury to ensure timely payments and demands raised by partners.
• Ensure timely and accurate reporting of revenue performance, key metrics, balance sheet reconciliations, and management information for internal and external stakeholders.
• Own the end-to-end revenue accounting and controllership processes, ensuring completeness, accuracy, and compliance with applicable accounting standards (IFRS/Ind AS).
• Develop and maintain robust revenue control frameworks, ensuring strong governance and adherence to internal policies and procedures.
• Perform detailed analysis of revenue streams, product profitability, transaction volumes, and trends to identify risks, anomalies, and growth opportunities.
• Own reconciliation processes across banking partners, payment processors, card schemes, and other third-party service providers, ensuring timely resolution of exceptions.
• Collaborate within the ecosystem to align various objectives from  growth and global reporting perspective
• Support budgeting, forecasting, and variance analysis activities by providing insights into revenue drivers and business performance.
• Lead internal and external audits relating to revenue processes and controls, ensuring timely closure of observations and recommendations.
• Contribute to strategic initiatives, new product launches, and business expansion projects by providing commercial and financial insights from a revenue perspective.
• Thrive in a fast-paced fintech environment, taking ownership of business-critic

What makes you a great fit: 

• Experience working in fintech or payment services. Experience of lending will be a plus.
• Strong financial acumen and excellent technical accounting skills. Familiar with accounting standard and disclosure requirements under Indian GAAP and/or IFRS.
• Experienced in dealing with the statutory audit of financial services company.
• You hold a professional finance qualification (CA) or Masters.
• 5 to 10 years PQE
• Confident dealing with senior stakeholders across the business and owning your work with minimal hands-on management
• Commercial acumen
• Meticulous attention to detail
• Ability to take responsibility for business-critical financial operations
• Exceptional organizational skills
• Curious mind and high level of problem solving capability
• Motivated by making a difference and getting things done
• You would like to work in a fast-paced, startup environment
• Personable, and able to build strong working relationships

What you’ll get in return: 

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year. Plus, you’ll get:

• Competitive salary 
• Self & family health insurance
• Term & life insurance
• OPD benefits
• Mental wellbeing through Plumm
• Learning & development budget
• WFH setup allowance
• 25 annual leaves
• Family & friendly leaves
• Stock options

 

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Toast is driven by building the all-in-one restaurant platform that helps merchants operate their business, increase sales, engage guests, and keep employees happy.

The International Partnerships team is at the forefront of developing and executing Toast's partner strategy outside the US, working closely with Product, Sales, Customer Success, Legal, and Dev Rel to shape ecosystem direction, close integration gaps, and support Toast's expansion into new markets.

We're seeking a highly motivated and commercially minded International Partner Manager to help build out Toast's integration ecosystem across the UK and EMEA. You'll be responsible for signing and managing the integration partners our UK and EMEA customers need most, while also contributing to our broader channel partner strategy in the region.

Please note this is a Hybrid role with 2 days a week in our central London office

A day in the life (Responsibilities) 

• Own the sourcing, negotiation, and management of a portfolio of integration partners across the UK and EMEA, serving as the primary relationship owner and strategic point of contact.
• Drive Toast's integration coverage strategy in the region, closing ecosystem gaps that impact deal-win rates and customer satisfaction.
• Manage the end-to-end partner lifecycle — from identification, evaluation, and contracting through onboarding, enablement, and renewal.
• Partner closely with Product, Sales, Customer Success, Legal, and Dev Rel to prioritise the right integrations and ensure a smooth post-integration onboarding experience for customers.
• Develop and track KPIs tied to integration partner performance (e.g., deal-loss mitigation, partner adoption, referral volume), using data to inform prioritisation and report to leadership.
• Lead regular business reviews with partners to align on goals, share performance insights, and identify opportunities for expansion.
• Support and help shape elements of Toast's UK and EMEA channel partner strategy, including evaluating potential referral partners, resellers, and consultants alongside regional leadership.
• Negotiate partner contracts confidently, balancing commercial and strategic considerations to drive long-term ecosystem value.
• Collaborate with global International Partnerships leadership to ensure regional priorities stay aligned with broader company strategy

What you'll need to thrive (Requirements)

• 5-7 years of experience in business development, partnerships, or strategy-related roles.
• Experience at a large technology company in a BD or partnerships capacity, or a background in investment banking or management consulting.
• Demonstrated success managing partner relationships and negotiating commercial agreements, ideally in a technology or platform business.
• Some experience with, or exposure to, channel partner strategy (e.g., resellers, referral partners, consultants).
• Strong analytical skills and comfort using data to assess partner performance and inform strategy.
• Excellent relationship management and communication skills, with the ability to engage stakeholders from executives to operational leads, both internally and externally.
• Experience collaborating across multiple internal teams (Sales, Product, CS, Legal, Dev Rel).
• Highly organised and self-driven — able to thrive in a fast-paced, evolving environment with minimal oversight.
• Experience working with geographically dispersed and international teams.
• Based in London, UK (required).
• Willingness to travel as needed (less than 20%).

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience in the UK/EMEA hospitality, restaurant, or retail technology space.
• Existing network of integration or channel partners across UK and EMEA markets.
• Experience leveraging tools such as Salesforce, Monday.com, Ironclad, or Snowflake to manage partner pipelines and agreements.
• Understanding of UK/EMEA go-to-market dynamics and how partnerships can accelerate adoption and customer success.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Territory Sales Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and expertise to help us build the Toast brand in your geographic territory. 

This is a field sales opportunity based out of a personal home office. You must live local to your territory or be willing to relocate to the area.

A day in the life (Responsibilities) 

• Generate list of prospective restaurants and manage the entire sales cycle from initial call to close
• Conduct demos and develop a solution that best meets the prospect’s needs 
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
• Leverage Salesforce (our CRM) to manage all sales activities
• Understand the competitive landscape and determine how to best position Toast in the market

What you'll need to thrive (Requirements)

• 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
• Since this is a field position, you must have reliable transportation (will reimburse for mileage)
• Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, and flexible
• General technical proficiency with software

What will help you stand out (Nice to Haves/Nonessential Skills)

• Experience with Salesforce CRM
• Sandler Sales Training

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. We are seeking an experienced, commercial, and hands-on Senior HR Business Partner to step into a 12-month maternity cover jointly partnering our Engineering Division. Because of the nature of the division and current business priorities, this role demands deep expertise in UK employment law and complex ER case management, paired with a proven ability to coach managers, drive engagement, and support global mobility as we grow. Key Responsibilities - Strategic Business Partnering & Engagement: Partner closely with assigned Engineering leadership teams and managers to understand, measure, and improve employee engagement, organisational structure, capability, and culture. - Complex UK Employee Relations: Act as the subject matter expert on all UK ER matters. Autonomously manage complex absence cases, disciplinary processes, and grievances with a professional, solution-focused, and pragmatic approach. - Manager Coaching & Guidance: Act as a proactive coach and guide for line managers across the team, supporting them through organisational change, difficult conversations, and leadership development. - People Plan & CPO Projects: Own key elements of the People Plan and work closely with the wider HRBP team on strategic projects including talent & performance management, pay & benefits, L&D, career progression, and culture during periods of headcount growth - AI-Driven HR Innovation: Continuously review and modernise HR processes across the employee lifecycle—leveraging AI-powered HR tools, automation, and best practices to streamline workflows, enhance employee experience, and ensure practices remain agile, culture-aligned, and fit for business requirements. - People Analytics & MI: Provide the Senior Management Team with insightful HR metrics (MI) to inform decisions and measure the impact of HR initiatives. - Talent & High-Performance Culture: Drive end-to-end talent management and succession frameworks that cultivate and embed a high-performance culture. Partner with Engineering leaders to identify critical roles, map succession risk, and turn exit data into actionable talent retention strategies. Requirements & Qualifications Essential - Strong UK ER Expertise: Exceptional, up-to-date knowledge of UK employment legislation with proven experience resolving complex ER cases. - HR Business Partnering Experience: 4+ years of generalist HR experience at HRBP / Senior HRBP level, with strong stakeholder management, resilience, and business acumen. - Engineering / Tech Sector Exposure: Proven track record of business partnering with technical or engineering divisions (understanding technical team dynamics and rhythms). - Manager Coaching & Development: Experienced in developing and supporting line managers through change (a coaching qualification or willingness to undertake one is a plus). - Communication & Discretion: Exceptional communication skills with the ability to build rapport quickly, exercise diplomacy, and handle confidential matters with complete discretion. - CIPD Qualification: CIPD accredited (or equivalent demonstrable experience). - Autonomy: Self-motivated, resourceful, and capable of working independently while maintaining close alignment with the CPO. Desired - International HR experience in one or more of the below countries - APAC - Singapore - Australia - AMER - US - EMEA - Portugal - HR Operations experience, designing and implementing standard operating procedures for the people team, focused on delivery excellent employee experience - Workday HRIS system experience Benefits - Highly competitive salary - Pension plan (match up to 5%) - Life insurance - three times annual salary - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Over 170,000 restaurant businesses run on Toast.

About the team

We are hiring a Senior Software Engineer to join our Toast Reporting Experience (T-REX) team in Dublin. T-REX owns the reporting and analytics layer that restaurant owners use to understand and run their businesses - turning the wealth of data that flows through Toast into clear, actionable insights. When a restaurant owner checks their sales trends, labour costs, or menu performance, that's T-REX.

The team is in the middle of a significant evolution. We've spent the past year building the foundations - a modern reporting stack, shared UI components, OpenSearch-backed data pipelines - and we're now shipping the features that sit on top of it. The work ahead spans AI-native integrations, natural language interfaces, and expanding the data layer that powers intelligent experiences across Toast. These are hands-on engineering problems at the intersection of product, data, and AI.

What you'll need to thrive (Requirements)

• Strong backend engineering skills in Kotlin, Java, or another object-oriented language, with solid instincts around testing and code quality
• Experience designing and building APIs and frameworks that other teams depend on - platform thinking, not just feature delivery
• Experience with GraphQL and REST API design
• Comfortable working on AI-native features and cross-team integrations - this work spans multiple systems and requires collaboration as much as execution
• The ability to take a complex business problem, understand what the user actually needs, and build something that solves it cleanly
• You use AI tooling as a genuine part of your workflow, not an afterthought
• You care about the people using what you build - not just whether it works, but whether it's useful

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience working with large datasets and query engines (OpenSearch or similar)
• Familiarity with data pipelines or event-driven architectures (Kafka, Pulsar, or similar)
• Frontend experience in React or TypeScript - enough to contribute across the stack when needed
• Understanding of API principals (REST/GraphQL) and integration with frontend applications

Our Tech Stack

• A core of Java & Kotlin based backend services.
• React SPAs leveraging Tailwind, GraphQL and Storybook.
• OpenSearch, PostgreSQL and Dynamodb as core persistence.
• Pulsar, Camel and RabbitMQ for message-based integrations.
• And many more technologies that help us build a top class platform.

**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID

#BI-Hybrid

ABOUT THE ROLE: 

We are looking for an experienced Quality Lead to support a high performing function across the UK/Europe Member Operations team. You will be responsible for the Quality Assurance team ensuring that they are aligned with Tide’s objectives and deliver exceptional support. 

Your work will help build capability across Member Operations, supporting both operational excellence and an outstanding member experience.

This is a key leadership role in a fast-evolving environment. As we continue to grow and scale, you’ll play a critical part in shaping how we manage quality and uplift member experience by providing inputs to the operations, product and risk teams. You’ll need to bring strong Quality experience, a people-first mindset, and the agility to adapt quickly to change.

Key responsibilities:

Strategy and Member-Centric Culture 

• Develop and execute a QA strategy that supports Tide's business objectives and future growth
• Embed a deeply member-focused mindset across all Quality teams. 
•  Drive a clear connection between quality assurance, staff capability, risk, product improvements and improved member and business outcomes, ensuring teams consistently deliver exceptional service, support, and experiences.

Team Leadership & Strategy

• Build, develop, and motivate a high-performing support function to exceed KPIs.
• Set clear performance metrics, track team performance, and implement strategies to improve productivity and quality.
• Work closely with cross-functional teams to ensure alignment and achieve shared goals.
• Foster a member-centric culture within your teams to deliver exceptional member service.

Quality Assurance Strategy

• Develop and implement a robust QA strategy to monitor and evaluate the quality of interactions.
• Establish clear quality metrics and an audit schedule to ensure compliance with internal and regulatory standards.
• Provide actionable feedback to team leaders to drive performance improvement and close knowledge gaps.
• Analyse QA data to identify systemic issues and trends, implementing preventative solutions.

QA Innovation 

• Continuously research, test, and implement innovative QA methodologies, tools, and technologies, ensuring we move beyond traditional process adherence and create meaningful impact to member experience 

Performance & Operational Excellence

• Establish clear performance metrics for the QA function, regularly assess effectiveness, and drive continuous improvement. 
• Use data-driven insights to enhance productivity, optimise capacity planning, and ensure Quality interventions deliver measurable business impact

Data, Analytics & Insight 

• Partner with stakeholders across the business to centralise quality data, integrating information from multiple systems and complaints feedback. 
• Develop meaningful dashboards and reporting frameworks that provide visibility into process deficiencies, gap analysis, operational performance and business impact.
• Leverage data and analytics to identify trends, optimise processes, and inform decision-making across all four functions.

Cross-Functional Partnership 

• Build strong relationships across Member Operations and the wider business, collaborating closely with teams including Global Training, Member Support, KYX, Ongoing Monitoring, Collections, Complaints.
• Align learning priorities with business needs and drive shared success through effective partnership and stakeholder management.

WHAT WE ARE LOOKING FOR:

You have exceptional leadership skills

• Proven track record of leading and developing high-performing teams, ideally within customer-facing operations/ regulated industries
• Deep expertise in QA methodologies, driving customer experience and continuous improvement practices, ideally within fintech, financial services, or an equally regulated sector
• Comfortable building business cases and influencing stakeholders to invest in innovative learning solutions.
• Strong coaching and leadership skills, with a genuine passion for developing people and helping them succeed.

You Are a Self-starter And Strategist

• You can set your own strategy and vision, and motivate your team to execute it.
• You're a creative thinker, able to identify problems and come up with rapid solutions.
• Ability to thrive in a scaling organisation where processes are evolving and change is constant

You Are Operationally Minded

• Strong analytical skills and the ability to leverage data to drive performance.
• Experience with business analytics tools like Excel and SQL, and an understanding of KPIs in technology scale-ups.
• Previous experience in an analytical role is advantageous.

You excel at stakeholder management

• Outstanding relationship-building, communication, and influencing skills.
• Able to build credibility quickly and effectively manage stakeholders across multiple functions and levels of seniority.
• A strong understanding of the small business market and the challenges faced by entrepreneurs, with a genuine passion for helping SMEs succeed.

WHAT YOU’LL GET IN RETURN:

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget 
• Additional health & dental insurance
• Mental wellbeing platform
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Stock Options

 

Solution Architect, APAC

Welcome to Fireblocks, the industry-leading digital asset infrastructure technology company responsible for 15% of all crypto transactions!

Here’s the bit about us:

Fireblocks is an enterprise-grade platform for securely moving, storing, and issuing digital assets, powered by the Fireblocks Network and MPC-based wallet infrastructure. As of January 2026 we serve over 2,400 institutional customers, have secured over $10 trillion in digital asset transfers, and are the world’s highest-valued digital asset infrastructure company, with over $1 billion raised.

Our mission is simple: enable every business to easily and securely support digital assets & cryptocurrencies. Come join us as we Secure. Simplify. Scale

Here’s the bit about the opportunity:

As a Solution Architect in our APAC Professional Services team, you own the technical delivery of Fireblocks implementations for the region’s largest Banks and Financial Institutions. From deal close through to production, you lead architecture design, integration, and deployment on customer infrastructure. You also bring that delivery expertise into strategic pre-sales cycles, helping Sales win the deals you will go on to deliver.

You’ll be:

• Owning the transition from deal close to production, taking end-to-end accountability for the solutions delivered
• Defining enterprise customers’ setup with Fireblocks, including API integrations, security architecture, and architecture documentation
• Steering complex integrations across core banking, custody, tokenisation, and Travel Rule through to production
• Codifying reusable reference architectures, integration patterns, and playbooks to scale delivery across APAC
• Acting as the bridge between Sales, Product, R&D, and customers to solve complex integration challenges
• Supporting strategic pre-sales cycles with technical discovery and solution design
• Ensuring operational excellence and a high standard of customer satisfaction throughout delivery

What we’re looking for:

• Bachelor’s degree or above in Computer Science or a related field, with 10+ years of relevant experience
• Proven experience delivering post-sale implementations in complex enterprise or financial services environments
• Experience with either blockchain, cryptography, or Web3 technologies, or with Banks, Financial Institutions, or enterprise financial systems. One is a must, both is a strong advantage
• Software development experience and a hands-on technical mindset
• Deep understanding of IT security and proven cloud experience
• Strong knowledge of enterprise architecture and best practices
• Demonstrated technical leadership, mentoring engineers or architects and setting technical standards
• Pre-sales exposure (solution architecture, sales engineering, or RFP support) is a plus
• Excellent written and spoken English; additional APAC languages are a plus

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Networking Team

This team is located in our Platform Engineering Solution in Amsterdam. The purpose of Platform Engineering is to enable Adyen engineers to autonomously build and support secure, scalable and reliable applications with high speed and quality through a common technology ecosystem.

As the team lead for our Networking team in Amsterdam, you will build, mentor, and coach a diverse, talented team at delivering foundational infrastructure services for our core platform. 

You are comfortable streamlining the team's engineering operations, refining product requirements together with product and engineers and encouraging effective collaboration.

Sounds exciting? Keep reading!

What You’ll Do:

• Work closely with project managers, vendors, and other teams to ensure the successful deployment of networking infrastructure in Adyen.
• Design, implement, and optimize Adyen networking infrastructure.
• Set clear individual and team goals that align with our strategic engineering ambitions in close collaboration with the product manager.
• Take responsibility for the operation and improvement of the networking team at Adyen.
• Deploy, scale, and automate a network spanning the globe.
• Drive the technical direction of the team.
• Maintain sources of truth, performance and health metrics, and the full appliance lifecycle.

Who You Are:

• Proven experience managing and optimizing global network infrastructure environments.
• Experience in managing IT teams and products.
• Strong knowledge of networking protocols, EVPN, IS-IS, MPLS, Segment Routing, and firewalling.
• Strong knowledge of Linux networking stack.
• Proven experience in coaching, leading, and mentoring engineering talent.
• You have the ability to lead technical projects in a fast-paced environment.
• You are a team player who enjoys working with a global team across different offices, roles, and cultures.
• Hands-on experience with infrastructure automation and configuration management tools such as Ansible and Puppet.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.