Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Startups, Existing Business team is a consultative sales team that is responsible for the growth and retention of the largest and fastest-growing Startup customers at Stripe. As an Account Executive, you'll identify new opportunities for our clients to get the most out of Stripe by understanding our clients' needs, execute scaled sales strategies to close upsells and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe products.

What you'll do

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for startups and small and medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users' pain points to propose Stripe solutions
• Make sure that internal teams are set up for users' success by coordinating with other Stripe teams

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience in a client-facing sales role
• Ability to understand complex technical ecosystems and build great relationships with technical customers
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
• Problem-solving ability to manage complex pricing and cost considerations
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of stakeholders, both internally and externally
• Ability and motivation to operate in an ambiguous and fast-paced environment
• Superior verbal and written communication skills

Preferred qualifications

• Prior experience in a sales and customer-facing role at a high-growth technology company
• Experience with Excel and SQL, or a willingness to learn

 

The role:

 

We are seeking an Operations Control Analyst - SMB who will support the Vendor Relationship Manager in maintaining the operational integrity and regulatory compliance of third-party vendors within the Small Business Lending unit. This role focuses on the execution of the control framework, ensuring that vendor activities across the entire SMB lifecycle—including sales, servicing, and collections—align with SoFi’s internal policies and external regulatory requirements.

 

What you’ll do:

To assist the Vendor Relationship Manager - SMB in maintaining the operational integrity of the Small Business Lending unit, the Operations Control Analyst — SMB will focus on the following structured responsibilities:

• Process Integrity and Resilience: You will execute consistent monitoring and rigorous testing of vendor processes to ensure all workflows are thoroughly documented, testable, and capable of supporting long-term operational resilience.

• Risk Mitigation and Compliance: Working closely with the Vendor Manager and the Operations Exam & Control Support Manager, you will assess vendor risk across customer acquisition and servicing to ensure alignment with internal policies and regulatory requirements.

• Data-Driven Insights: By utilizing advanced Excel or Google Sheets functions, you will analyze vendor-level performance metrics to proactively identify operational friction, failure points, and critical control gaps.

• Governance and Reporting Support: You will support the maintenance of the vendor governance model by updating performance scorecards, tracking established escalation pathways, and preparing comprehensive data for formal performance reviews.

• Audit and Remediation Management: You will play a key role in preparing for audits and regulatory exams, while also supporting the completion of Corrective Action Plan (CAP) remediation projects to ensure compliance standards are met.

• Strategic Cross-Functional Alignment: You will partner with the Vendor Manager - SMB to ensure that all third-party operations remain strictly aligned with the evolving business strategy and internal operational controls.

 

What you’ll need:

 

• Experience: 3+ years in operations, program management, or lending operations (FinTech or banking background preferred).

• Strong verbal and written communication skills

• Technical Skills: Advanced proficiency in Excel/Google Sheets for data analysis and PowerPoint/Google Slides for management-level reporting.

• Analytical Rigor: Strong ability to translate complex performance metrics into actionable business insights and risk assessments.

• Communication: Effective verbal and written communication skills for collaborating across highly cross-functional teams.

• Experience with Powerpoint/Google Slides, ability to effectively create presentations and present to management

• Regulatory Knowledge: Familiarity with risk frameworks, compliance expectations, and operational controls within a regulated financial environment.

Nice to have:

• Experience in Small Business lending, servicing, or card operations

• Experience supporting audits, regulatory exams, or CAP remediation projects

About the Role:

Recently launched Gusto 401(k) powered by Guideline is the next evolution of how we help small businesses take care of their teams. By bringing payroll and retirement together under one roof, we’re removing complexity, ensuring compliance, and making it easier for every business to offer meaningful benefits.

As an Account Executive for Gusto’s 401(k) business, you’ll lead a team of driven sales professionals who introduce existing Gusto customers to our retirement benefits solution. You’ll focus on coaching, strategy, and execution — empowering your team to educate customers on the value of adding 401(k) to their Gusto platform. This role combines leadership, collaboration, and a passion for growth, helping small businesses build stronger financial futures for their teams while scaling one of Gusto’s most exciting products.

 

Here’s what you’ll do day-to-day:

• Close Inbound Deals: Take responsibility for converting qualified inbound leads into closed sales by understanding client needs, presenting tailored solutions, and negotiating terms effectively.
• Sales Strategy: Work closely with the sales and marketing teams to ensure a seamless transition from lead generation to deal closure, enhancing the customer journey and experience.
• Consultative Selling: Engage with inbound leads to assess their business needs and provide a consultative approach that matches our products/services to their goals.
• Relationship Building: Cultivate long-term relationships with clients through ongoing communication and support, ensuring satisfaction and retention post-sale.
• Sales Targets: Meet and exceed monthly and quarterly sales targets by closing inbound leads while ensuring profitability for the company.
• CRM Management: Utilize the CRM system to track leads, manage sales pipeline, and maintain accurate records of client communications and deal progress.
• Collaboration: Work closely with marketing and customer success teams to ensure smooth onboarding of new clients.
• Reporting: Provide regular updates on progress towards goals, challenges, and opportunities to the sales manager or leadership team.

 

Here’s what we're looking for:

• Proven experience in closing inbound deals and sales conversions, preferably in a B2B environment. Outbound skills would be a plus.
• Minimum 18 Months in a closing position to be considered.
• Strong communication, negotiation, and interpersonal skills.
• Ability to effectively prioritize and manage multiple opportunities at once.
• Experience with CRM tools (e.g., Salesforce, HubSpot) and sales automation platforms.
• Self-motivated with a goal-oriented mindset and the ability to work independently.
• Strong analytical skills with the ability to assess client needs and craft personalized solutions.

•  

#LI-Hybrid #LI-AM1

About the role

We're looking for a Sr. Growth Product Data Scientist to partner with our Growth Product and Engineering teams to drive measurable impact across the member journey — from acquisition to conversion through long-term retention. You'll turn data into the decisions that shape how millions of members discover, direct deposit, and get value from Chime.

This role sits at the intersection of product, data, and experimentation. You'll own funnels end-to-end, design and analyze A/B tests, and translate ambiguous business questions into clear, prioritized recommendations that ship.

In this role, you will work closely with product managers, design, engineers, product & lifecycle marketing, and operational stakeholders to foster a data-driven product development culture, advise our product roadmaps, and build a deep understanding of member behavior.

The base salary offered for this role and level of experience will begin at $133,000 and go up to $185,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Operate as an independent thought partner to Product, Engineering, and Design — helping shape strategy, not just measure it. You’ll proactively identify opportunities and risks, framing the right questions before they’re even asked.
• Work with the team to develop a rich program of experimentation and A/B testing to improve member product experiences, including metric creation, experiment design, power analysis, and analysis of experiment results.
• Drive data-informed decision making within Growth org by equipping PMs and engineers with self-service analytics tools, and conducting ad hoc analyses and causal studies for the team. 
• Use advanced statistical methods for causal inference, as well as time-series and other forecasting techniques, to solve product questions for the team. Occasionally apply machine learning methods for problems such as customer segmentation. 
• Build metrics to measure user funnels, product engagement, and retention, and use those metrics to help brainstorm potential product experiments to drive improvements in them.
• Help the team establish high-quality eventing to allow the tracking of detailed user behaviors along customer journeys through Chime’s mobile app.
• Develop and evolve team metrics that define what “good” looks like — ensuring that we optimize for long-term member and business value – and build operational dashboards to track business and product health.
• Translate complex analytical findings into compelling, executive-ready narratives that inspire action and alignment across teams.
• Develop robust data pipelines in dbt for your team, and continuously improve the quality and accessibility of customer data.

To thrive in this role, you have

• 5-7 years of relevant hands-on experience in product or business analytics roles (FinTech a plus).
• Expert-level SQL ability and proficiency in Python.
• Broad knowledge of applied statistics, experimental design, and analysis of A/B tests. Demonstrated experience with machine learning techniques for applied business use cases.
• Demonstrated experience acting as a trusted advisor to senior cross-functional partners — influencing decisions through both data and judgment.
• A strong bias toward proactive problem discovery. You don’t wait for tickets — you explore data, spot patterns, and bring forward opportunities that meaningfully change product direction.
• Strong business intuition and judgment, and experience applying prioritization frameworks to your work (e.g., RICE, Eisenhower matrix).
• Exceptional data storytelling and data visualization ability. Experience with Hex and Looker 
• Familiarity with building data pipelines using tools like dbt or Airflow.
• Familiarity with AI coding tools (such as Claude Code and Cursor).

#LI-Hybrid #LI-AM1

The Senior Accountant is a key contributor within FloQast's Finance team, responsible for supporting a broad range of corporate accounting functions including general ledger management, monthly close activities, commission accounting, and internal-use software development cost accounting. This role operates in a fast-paced, high-growth SaaS environment and plays an important part in ensuring the accuracy and integrity of the Company's financial statements in accordance with US GAAP. The ideal candidate brings solid technical accounting skills, strong organizational ability, a continuous improvement mindset, and the drive to make a meaningful impact in a collaborative, dynamic environment. This role reports directly to the Accounting Manager and does not have direct reports. The Senior Accountant will partner closely with the Accounting Manager and Director of Revenue on complex accounting matters and support the accurate and timely execution of key accounting processes. This is a great opportunity for a well-rounded accountant who is eager to grow alongside a company that builds the tools the accounting profession relies on. This is a hybrid role. The Senior Accountant is required to work in FloQast's San Jose, California office a minimum of 3 days per week (Monday, Tuesday, and Thursday).

The role

As a SoFi Investment Specialist, you will work with existing SoFi members and new customers to help them build and improve their financial futures using SoFi’s suite of investment services. SoFi offers Brokerage services, Robo Advisor services, and retirement accounts.

What you’ll do:

• Support members over the phone, chat, and email
• Educate and assist members on margin, options and equities.
• Problem solve any operational or technical issues pertaining to SoFi Invest products
• Perform ongoing monitoring of member accounts with attention to detail and accuracy
• Work with SoFi’s custodial platform as needed to assist members in opening, funding, and transacting in their accounts
• Work with management and product teams to continuously improve operational processes and technical platforms to better serve our members
• Assess the member’s financial situation and goals through one-on-one inbound calls 
• Educate members on the benefits and value of Brokerage and Robo accounts
• Work with members who would like to open an investment account to help them understand the offering, benefits, and account opening process
• Educate members on terms and processes associated with Brokerage and Robo accounts
• Discuss and explain investment performance and decisions with current wealth members
• Provide member’s operational support for specific investment-related questions and issues

What you’ll need:

• Must have one of the following existing licensing combinations: Series 7 & 65 OR Series 7 & 66
• Must maintain all necessary professional certifications required for the role
• Bachelor’s degree preferred, but a combination of education and experience may be considered in lieu of a degree
• 2+ years of financial services experience required, preferably assisting customers in a service environment
• Experience and understanding of margin and option concepts, rules and regulations
• Excellent verbal and written communication, analytical and interpersonal skills, and a customer service mindset
• Deep understanding of financial concepts
• Ability to identify, meet, and follow through with client needs and requirements
• Self-starter, problem-solver, and a goal-oriented team player with a ‘no job is beneath me’ attitude
• Ability to work independently and perform multiple tasks efficiently
• Organized with strong attention to detail
• Show curiosity and confidence when dealing with clients and able to ask for help when needed
• Meets evolving position objectives as defined by management
• Ability to iterate, learn, and innovate
• Must successfully clear FINRA fingerprint background check

Nice to have:

• Experience with corporate actions
• Experience with margin/investment risk
• Series 4
• Series 24
• Series 63

About the Role:

Gusto is looking for an experienced financial services compliance professional to lead product compliance support across our consumer financial products, commercial financial services, payments, and embedded finance offerings. In this high-impact, cross-functional role, you'll serve as a strategic partner and trusted advisor to Product, Engineering, Legal, Compliance, Marketing, Operations, and business leaders, helping design, operationalize, and scale practical compliance solutions that support responsible innovation and enable durable business growth.

This role reports to the Head of Financial Services Compliance. At Gusto, Legal & Compliance operates as an AI native team, and you'll help shape how AI enabled compliance workflows support smarter monitoring, stronger controls, faster regulatory change management, and more proactive risk identification, always with appropriate human in the loop controls for accuracy and accountability.

About the Team:

Gusto’s Legal & Compliance team partners closely with product and engineering teams to enable innovation, facilitate responsible company growth, accelerate Gusto’s roadmap, and deliver compliant products to our customers.

We are passionate about applying AI-native ways of working, thoughtful compliance risk management, and a daily service mindset to improve the experience of small business owners and their employees. Each team member is an owner, a trusted advisor, and a meaningful contributor to Gusto’s mission.

Here’s what you’ll do day-to-day:

• Serve as a strategic compliance partner to Product, Engineering, and business stakeholders on financial services regulations across lending, embedded finance, deposit products, payments, and money movement, covering launches, partnerships, product changes, and marketing collateral.
• Mature and expand Gusto's Compliance Management Program to cover emerging financial services and payments offerings, using AI enabled tools to help the program scale as new products launch.
• Own regulatory change management in partnership with Government & Regulatory Affairs, leveraging AI to track and assess new requirements faster and surface emerging risk earlier.
• Translate complex regulations into clear, actionable guidance, controls, procedures, training, and documentation for cross-functional partners.
• Oversee product compliance controls and run monitoring, control testing, risk assessments, and issue management across deposit, lending, payments, marketing, and consumer protection requirements (TILA, TISA, ECOA, FCRA, FDCPA, TCPA, CAN-SPAM, UDAAP, Reg E, NACHA rules, and related federal/state requirements).
• Support vendor onboarding, third-party risk assessments, due diligence, and ongoing oversight for financial services and payments partners.
• Serve as key liaison with banking and strategic partners, supporting audits, compliance reporting, examinations, regulatory inquiries, and remediation activities.
• Partner across Product, Engineering, Legal, and Operations to design and apply AI enabled workflows for compliance monitoring, control testing, documentation, and issue management, balancing automation with appropriate human oversight.

Here’s what we're looking for:

• 10+ years of relevant compliance experience in an in-house legal, compliance, risk, or regulatory function at a regulated financial institution, fintech, payments company, or financial services business.
• Deep expertise in financial services and payments compliance, including consumer protection requirements such as TILA, TISA, ECOA, FCRA, FDCPA, Reg E, UDAAP, NACHA rules, TCPA, CAN-SPAM, and related state laws.
• Demonstrated experience with embedded finance, banking-as-a-service, sponsor bank partnerships, payments, ACH, card programs, lending, or deposit account products.
• A track record of building, scaling, or enhancing compliance programs (policies, controls, monitoring, training, issue management, regulatory change management), including using AI to make those programs more scalable and proactive.
• Experience advising Product, Engineering, Marketing, Legal, and Operations teams on product launches, strategic partnerships, and customer-facing or marketing materials, with strong cross-functional influence skills.
• Experience working directly with banking partners, payment processors, auditors, or regulators, including supporting internal/external audits, exams, partner bank reviews, and remediation.
• Strong judgment and issue-spotting skills, with the ability to distill complex regulations into clear guidance and make practical, risk-based calls in ambiguous or fast-moving situations.
• Demonstrated experience using AI tools (ChatGPT, Claude, Gemini, Glean, Notion AI, or similar) to build scalable compliance workflows, paired with the curiosity and discipline to design appropriate human review, testing, and quality controls.

Our cash compensation amount for this role is $148,085/yr to $182,638/yr in Denver & most major metro locations, and $174,470/yr to $215,180/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Startups Grower team is a highly consultative group that manages relationships, growth, and retention for Stripe’s largest and fastest-growing Funded Startup customers. As a manager on the team, you will oversee a group of Account Executives who have the opportunity to work with the entire suite of Stripe products. You will act as both a people manager and a strategic visionary for the team.

What you’ll do

As a Manager of the Core Grower team, you will help grow Stripe’s North American startup customers. You will build and lead a team of high-performing Account Executives, helping them develop their skills and deliver on ambitious targets while also working directly with customers.

Responsibilities

• Recruit and build a team of Existing Business sellers
• Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics
• Be accountable for increasing upsell/cross-sell revenue and driving positive renewal outcomes among high-potential Startups 
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
• Coach and guide the team in developing consultative and solution-based skills through all facets of the sales cycle for existing Stripe users
• Inspire, motivate and enable personal- and career-development of team members
• Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs
• Partner with our VC and marketing teams to evolve our brand with Startups and align our GTM efforts

Who you are

We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams, and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication, and relationship-building skills.  

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus—not a requirement.

Minimum requirements

• 8+ years of relevant experience, with at least 2 years in people management
• Experience leading sales or account management in an early stage, high-growth technology environment
• Proven track record of high performance in a new business sales or existing customer upselling role
• Ability to hire, train and coach a high-performance sales team
• Ability to build relationships with strategic clients and industry thought leaders
• Demonstrated passion for start-ups and new technology businesses
• Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms

Preferred qualifications

• Prior experience at a growth stage Internet/software company
• Prior experience in enterprise sales
• Prior experience in the payments industry

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Team

The Core Change Management group is responsible for the systems that let every Stripe engineer ship code, configuration, and infrastructure changes safely and at high velocity. You will be embedded primarily on the Service Deployments team — the owners of Stripe's end-to-end code deployment platform — with regular collaboration with the Resource Automation and Feature Deployments teams.

Service Deployments owns the full lifecycle of software changes at Stripe. The team's mission is to let developers roll out code and configuration changes safely without sacrificing productivity, with a goal of meaningfully reducing change-related production incidents year over year. The team operates a meaningful on-call rotation and owns the systems that sit in the critical path of every engineer's daily workflow at Stripe.

Resource Automation owns the safe-by-default infrastructure change layer: automated remote execution, incremental Infrastructure as Code tooling, cloud resource inventory, and cloud account governance and IAM role management. You will collaborate with this team on projects that span the boundary between deployment orchestration and cloud resource management.

Feature Deployments owns Stripe's feature flag system, merchant entitlements, configuration management and distribution, and the audit log of change-correlated events. You will work with this team when deployment pipelines intersect with feature rollout and change safety tooling.

What Makes This Role Compelling

• You own the foundation of how Stripe ships software. The deployment platform sits in the critical path of every engineer's workflow at Stripe. The decisions you make affect thousands of deploys per day across hundreds of services, directly determining how fast and safely Stripe's product evolves.
• Technically rich, architecturally active. The team is executing several concurrent platform transformations: containerizing host-based services at scale, adding intelligent multi-service deploy pipelines, extending real-time anomaly detection to earlier stages of traffic shifts, and rebuilding deployment event infrastructure on top of a durable message bus. This is not maintenance work — the architecture is in motion.
• Broad surface area, real ownership. You will span the full stack from container scheduling and deployment orchestration business logic to the developer-facing internal platform UI. The problems are multi-layered: reliability, developer experience, performance, and safety all at once.
• Your judgment prevents incidents. The team's explicit goal is to drive down change-related incidents across Stripe by building better detection, smarter pipelines, and safer defaults. Your technical decisions have a direct and measurable safety impact on Stripe's reliability.
• Agency to shape technical strategy. As a Staff engineer on Service Deployments, you will set technical direction for the team's systems, author designs that span multiple teams, and be the person engineering managers and engineers turn to for the hardest deployment infrastructure questions.

Responsibilities

• Own end-to-end technical delivery of large, ambiguous infrastructure projects — from initial design through production launch and long-term reliability. Author the design, sequence the work, unblock the team, and shepherd projects to landed impact.
• Architect the next generation of Stripe's deployment platform. Lead technical design of the deployment orchestrator's evolution — including multi-service dependency-aware autodeploy pipelines, Kubernetes-native deployment primitives, and fleetwide container migration — defining the API contracts, rollout strategies, and operational model that hundreds of teams depend on.
• Extend deploy anomaly detection. Evolve blue-green traffic analysis: extend coverage to earlier traffic-split stages, design API/method-based regression detection, and build a self-service onboarding system that makes anomaly detection the default for all supported service types.
• Lead the host-to-container fleet migration. Drive sequencing, backward compatibility, and cross-team coordination for migrating Stripe's fleet of host-based services to containerized, fleetwide deployments — keeping the production deployment system operational while executing the transformation.
• Own reliability and operational excellence for the deployment platform. Lead incident response; systematically reduce operational toil; and make reliability, security, and maintainability first-class properties of the systems you own.
• Build deployment event infrastructure. Own the deployment notification and event-publishing architecture — designing the event schema, durability model, and integration contracts that downstream systems rely on for observability and automation.
• Collaborate across Core Change Management. Partner with Resource Automation on projects that span deployment orchestration and cloud resource management (IAM, account provisioning, infrastructure automation), with Feature Deployments on change-safety tooling (feature flags, configuration management, change audit logs) that integrates with or depends on the deployment pipeline, and with the service mesh team on routing capabilities that enable advanced deployment patterns such as canary rollouts and merchant-priority traffic shaping.
• Set the technical bar. Own critical design reviews, establish standards for deployment safety and developer experience, mentor senior engineers through high-stakes architectural decisions, and advocate for the right abstractions — code that consuming teams can adopt without becoming deployment infrastructure experts.
• Decompose complexity for the team. Translate large, open-ended platform challenges into scoped, parallelizable work; help engineers grow by framing problems clearly and providing decisive technical guidance on the hardest questions.

Who You Are

Minimum Requirements

• 10+ years of professional software engineering experience, with a demonstrated track record of designing and shipping production infrastructure systems of significant scale and complexity.
• Proven ability to lead large, ambiguous infrastructure projects end-to-end — from technical design through delivery — including managing cross-team dependencies and coordinating migrations across many consuming teams.
• Deep expertise in distributed systems and deployment orchestration: strong foundations in how services are built, scheduled, and operated at scale, including rollout strategies, staged delivery, and failure modes.
• Hands-on experience with Kubernetes and container-based deployments, including service lifecycle management, workload scheduling, and the operational challenges of migrating large fleets from VM-based to containerized infrastructure.
• Strong background in service reliability and operational excellence: demonstrated ability to lead incident response, reduce toil, and build systems that are reliable, debuggable, and maintainable by a team.
• Track record of broad technical impact across multiple large systems: fluency across a complex codebase, force-multiplier effect through code review and mentorship, and the ability to set technical direction for a team rather than just execute within it.

Preferred Requirements

• Background in deployment safety systems: anomaly detection, automated rollback, progressive delivery, or similar mechanisms that reduce the blast radius of bad deployments.
• Familiarity with event-driven architectures (Kafka or equivalent) applied to deployment lifecycle observability and notification.
• Experience with Infrastructure as Code at scale — Terraform or equivalent — particularly in the context of cloud resource governance and IAM management in AWS or Azure.
• Developer platform or internal tooling background: a strong developer experience sensibility and the ability to build abstractions that reduce toil for the engineering teams that depend on your platform.
• Change management and feature rollout systems: experience with feature flags, configuration distribution, or audit-log infrastructure that provides safety guardrails around production changes.
• Familiarity with service mesh concepts (canary deployments, weighted routing, traffic-splitting) sufficient to collaborate effectively with partner teams on routing capabilities that enable advanced deployment patterns.

In-Office Expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

The Role

At Block, we strive to build the best financial products in the world. The Financial Platform Issuing team owns the card issuing platform that serves every Block brand — powering Cash App Card, the largest card program of all, alongside Square Card and the new programs Block launches next. We run the full lifecycle of a card: issuance, fulfillment, and activation; real-time transaction authorization and processing across card networks, digital wallet provisioning, 3-D Secure authentication and the disputes systems. When a customer taps their card at a register, our systems decide the outcome in milliseconds, around the clock, in partnership with card networks and bank partners.

As a software engineer on the Issuing server engineering team, you will design, build, and operate the services that power these card experiences, through close collaboration with your team and partner disciplines. You'll own well-scoped features end to end — from design through testing, launch, and operation — and grow your scope as you go. The things you build will run at a massive scale and directly shape how millions of customers across Block spend their money every day.

As a member of the team, you'll:

• Partner closely with your team to design, develop, test, ship, and maintain features across card issuance, transaction processing, and disputes
• Write high-quality, well-tested code, and participate actively in design reviews and code reviews
• Design and implement systems that work within our microservice and event-driven architectures, with the reliability and correctness that moving money demands
• Participate in operational ownership of tier-0 financial systems, including on-call, incident response, and postmortems
• Demonstrate AI fluency by leveraging AI-powered tools throughout the development lifecycle to improve velocity and quality, while applying sound judgment in their use
• Hold your teammates — and yourself — to high engineering standards
• Learn from and support other engineers through code reviews and technical discussions

You Have

• 3+ years of software development or equivalent experience
• Experience building and maintaining production software systems, and delivering well-scoped projects or features end-to-end (design, build, test, ship, operate) with guidance from more experienced engineers
• Drive to find flaws in a system with many moving parts and take whatever steps are necessary to fix them
• A growth mindset and an appetite for solving open-ended and ambiguous problems
• Demonstrated AI fluency, including experience using AI-powered developer tools and the ability to critically evaluate and responsibly apply their outputs
• Strong communication and collaboration skills
• Bachelor's Degree or Diploma in Computer Science, Computer Engineering, Software Engineering, or equivalent experience

Technologies We Use and Teach

• Java, Kotlin
• AWS
• HTTP, JSON, gRPC, Protocol Buffers
• Hibernate, Aurora, MySQL, DynamoDB, Redis
• Kafka, event-driven architecture, microservices
• Datadog
• Buildkite, Gradle
• AI agents and tooling (Goose, Claude, MCP

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

The Role

Square is building one of the most dynamic sales organizations in fintech — and we're looking for a proven Sales Manager to lead, scale, and inspire a remote team of Account Executives.

You'll run a high-velocity sales motion where inbound demand meets outbound hustle. Your team will turn thousands of interested sellers into thriving Square customers — and you'll help them do it faster, smarter, and better every quarter.

This is a hands-on leadership role for someone who loves building process, coaching talent, and pushing results. You'll lead with data, empower with trust, and create a culture that celebrates performance, grit, and growth.

If you're the kind of leader who rolls up your sleeves, drives revenue at scale, and knows how to build a world-class sales engine — this is your next big challenge.

You Will

• Lead and develop a high-performing remote team of Account Executives focused on full-cycle selling
• Drive predictable revenue growth through clear KPIs, metrics, and consistent quota achievement
• Hire, train, and promote top talent while building a culture of continuous improvement
• Coach for excellence through live call participation, 1:1s, and data-backed feedback
• Create scalable processes to optimize pipeline management and forecasting accuracy
• Partner with Marketing, Product, and Sales Ops to strengthen our go-to-market motion
• Use data-driven insights to track performance and implement strategic improvements

You Have

• 2-3+ years of sales management experience, leading quota-carrying Account Executives or full-cycle sellers is preferred
• Track record of exceeding team revenue goals in a high-velocity sales environment
• Proven success hiring, ramping, and developing AEs to full productivity
• Experience managing remote teams with a focus on metrics and accountability
• Strong business acumen with ability to build scalable systems and processes
• Exceptional communication and influencing skills across all levels
• Data-driven approach to coaching and performance management
• Experience in fintech, payments, or SaaS sales management
• Familiarity with Salesforce, Gong, and modern sales engagement tools (e.g., Outreach, Salesloft)
• Background leading teams selling into SMBs across multiple verticals

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: $163,600—$245,400 USD

Zone B: $152,200—$228,200 USD

Zone C: $144,000—$216,000 USD

Zone D: $135,800—$203,600 USD

Amounts listed above include target variable compensation.

To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page

 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.