Kraken

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers. We are looking for a Head of Operations, Platform Product to join our Payward Services team. This is a jack-of-all-trades operator: someone who has done the consulting-to-operating transition, is hungry for a remit that outstrips their years, can go as deep on a product flow as on a regulatory filing, and wants to help build a regulated B2B2C business from the inside. You will own the operational running of some of our US regulated entities acting as their functional operating lead; support the licensing workstreams that expand that footprint through to approval; and drive the special projects and platform-growth initiatives that move our Payward Services business forward. The opportunity - Own platform product operations and launch readiness for our B2B2C products (KYC/KYB, lending, unified APIs). Gate go-lives against regulatory and operational requirements, and build the operations that let products ship fast and scale. You're comfortable diving deep into the product itself — how a flow works, where it breaks, and what it takes to launch it in a regulated market. - Drive cross-functional execution on roadmap milestones, compliance deliverables, and infrastructure work — running complex programs across Product, Engineering, Legal, Compliance, Finance, and external partners. - Run day-to-day operations across our US regulated entities, licensing maintenance, operational risk and incident management, outsourcing and intra-group coordination, audit and examination readiness, and Board / ExCo / management reporting. You act as the functional operating lead (functional-COO equivalent) for these entities. - Lead the operational work behind our US licensing workstreams — state money transmitter licenses (including NMLS filings) and state lending licenses — partnering with Legal and Compliance to turn regulatory requirements into governance processes, controls, documentation, and the evidence examiners expect, and supporting each licence through to approval where needed. - Serve as the operational counterpart to regulators and examiners alongside Legal and Compliance: information requests, supervisory queries, incident notifications, and closing out follow-up actions. - Represent the operational side of the US regulated entities in board, regulatory, and executive discussions, and champion a high-leverage operating model — defining core metrics, improving systems, and elevating how we build and scale regulated B2B products. What you bring - 8–12 years of experience, with roots in strategy consulting (MBB, Big 4 strategy, or boutique) and a proven track record of operational execution in-house. - Time spent operating inside a scaling fintech, bank, or crypto firm in roles like special projects, chief of staff, operations strategy, business/product operations, or operations lead — with a track record of taking on scope well beyond your title. - Experience running or working on a B2B or B2B2C business in tech, ideally including running or supporting platform teams (shared infrastructure, APIs, internal-client / partner models). - A genuine jack-of-all-trades who can dive into product: comfortable sitting with Product and Engineering and getting into the mechanics, not just managing from the outside. - Working familiarity with the US regulated financial landscape and a feel for what supervision and examination actually involve. You can map regulation to business processes without a translator. - Experience setting up or working with compliance programs, including KYC / KYB onboarding programs. - A track record of running complex cross-functional programs with no formal authority, and of picking up work outside your job description because it needed doing. - Applies rigorous governance and control standards while remaining pragmatic about process — able to distinguish between controls that genuinely protect the business and procedures that simply add friction without corresponding value. - An excellent communicator across regulators, boards, engineers, and commercial partners. - Comfortable with ambiguity, a broad remit, and a title that means ownership rather than headcount. You measure yourself by what you ship and land — and that's what excites you. Nice to haves - Hands-on experience supporting or leading a regulatory-change program, end to end. - Crypto or digital-assets experience, in industry or through regulated product launches, including familiarity with crypto-native operations (treasury and custody). - Former founder, GM, or early operations hire at a fintech or crypto startup. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Exchange team is responsible for everything to do with the trading backend services such as the matching engine, market data gateways, internal and external APIs, margin systems and various other trading services. The team is located globally and responsibilities are split into sub-teams, working with various tech stacks. Our teams code in C++, Go, Rust, and Python, depending on the product they are contributing to within Kraken and work agile around the globe. Recently, the Trading Technologies team played a critical role in scaling Kraken's trading infrastructure. The opportunity - Lead and grow a team of 8-10 engineers owning core trading backend services, including the matching engine, market data gateways, and order entry systems - Guide the team through the ongoing evolution of our trading stack, from legacy systems to their modern replacements - Stay technically close enough to the stack to unblock, review, and contribute to architecture discussions across matching engine, market data, and order entry work with ability to jump in and assist with coding - Champion performance and market data work as top priorities, while also supporting the team's broader technical scope - Bring AI-assisted engineering practices into the team's workflow and help engineers adopt them - Partner cross-functionally with product and other engineering pods to drive roadmap execution - Represent the team technically with peer teams and stakeholders, communicating tradeoffs and progress clearly What you bring - Experience managing engineering teams, with a preference for managers who stay technically engaged rather than purely administrative - Prior hands-on experience in at least one of the following using Linux: distributed and/or highly-concurrent systems; low-latency and/or high-volume transaction environments - Proficiency in Rust and/or C++; comfort operating in a team split across C++, Rust, Go, and Python - Demonstrated knowledge of order types, trading systems, and financial products - Experience with Aeron or similar messaging/transport systems a strong plus - Comfort with multicast-based market data distribution a plus - Cryptocurrency/blockchain familiarity highly preferable - Proactive mindset with the ability to prioritize across a technically deep team and adhere to aggressive deadlines - BS in a technical or quantitative field Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team You’ll join a senior team of DBAs and SREs responsible for the database platform that underpins many of Kraken’s most critical services. This group combines deep operational expertise with a platform mindset, designing systems that allow engineering teams to innovate quickly while maintaining strong guarantees around performance, security, and reliability. The team is entering an exciting phase of evolution as Kraken continues to expand globally. Over the next year, we are focused on strengthening our operational excellence, evolving our database environments to support significant future scale, and increasing automation and self-service so that database operations become more efficient, at scale. This is not a traditional “keep the lights on” DBA team. Our work centers on scaling distributed MariaDB environments, shaping reliable patterns for high-traffic systems, and transforming operational knowledge into automated, auditable workflows that uplift the entire engineering organization. It’s a collaborative, high-ownership environment where clarity, rigor, and continuous improvement are part of how we operate. If you enjoy building robust distributed systems and designing platforms that make engineering teams faster and safer by default, you’ll find a strong home here. The opportunity - Scale and tune high-throughput MariaDB clusters to support continued global expansion and new product initiatives. - Strengthen high-availability, disaster-recovery, and backup approaches through sound design and regularly validated procedures. - Reduce manual operational work by building automation, improving process consistency, and enabling safe, low-friction database workflows. - Improve observability and alert quality by championing meaningful metrics, reducing noise, and ensuring operational clarity across environments. - Enhance database security through robust access controls, disciplined patching and upgrade practices, and secure operational patterns. - Contribute to modern platform initiatives, including containerized environments, infrastructure-as-code workflows, and reproducible deployments. - Partner with service teams to drive better performance patterns, operational readiness, and database hygiene across the engineering organization. - Participate in our on-call rotations with a long-term focus on making on-call predictable, informed by high-quality signal and preventative engineering. What you Bring - 5+ years operating MariaDB/MySQL in high-volume production environments, including tuning, replication, and troubleshooting. - Strong understanding of high-availability patterns, distributed database behavior, and practical failure scenarios. - Hands-on experience with database proxies or load-balancing layers (HAProxy, ProxySQL, MaxScale, or similar). - Practical experience with CI/CD, GitOps, and Infrastructure-as-Code workflows (Terraform experience ideal). - Solid cloud, Linux, and networking fundamentals. - Experience with containers and orchestration platforms (building container images and managing Kubernetes workloads at scale). - Strong security instincts around access control, upgrade processes, and safe operational workflows. - Observability expertise: monitoring, alerting hygiene, and readiness for incident response. - Strong communication and collaboration skills with the ability to partner with stakeholders, negotiate long-term plans, write formal documentation and tie success to specific metrics and KPIs. Nice to haves - Experience with SRE methodologies such as error budgets, operational reviews, or reliability programs. - Strong scripting or programming ability (Python or Rust preferred) used to build automation and internal tools. - Hands-on experience with GitOps tooling (ArgoCD, GitHub Actions, GitLab CI). - Exposure to multi-region or disaster-recovery designs. - Interest in cryptocurrency or decentralized systems. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team We're looking for an experienced change communications pro to join our Internal Communications team and help us keep employees informed, engaged, and empowered as Payward grows. Payward moves fast, and this role sits right at the center of that momentum: an opportunity for a sharp communications professional to shape how change lands across the company. This is a 100% remote position reporting to our Head of Internal Communications & Engagement. You'll partner with our People Team (aka Payward Experience, or PX) and leaders across the business to shape and execute change communications strategies, guide global teams through organizational shifts, and drive employee engagement. The opportunity - Serve as the communications and change lead focused on supporting our global People team and related employee programs and initiatives. - Create and execute internal communications strategies to support business and organizational changes, new program launches, and engagement with existing Payward offerings. - Plan, produce, and promote inspirational employee-focused content, including videos, presentations, internal messages, and events. - Track and measure the effectiveness of communications and change management strategies, and calibrate as needed. - Identify opportunities to continually improve communications and change management efforts – at the team/function levels and companywide. - Ensure People team and other functional communications are aligned with Payward’s brand voice and global internal communications strategy. - Required to collaborate with leaders on central and west-coast US timezone daily. - Based in US preferred. What you bring - 5+ years experience in internal communications and change management, preferably with a technology company. - Experience working with HR and delivering HR-focused change communications programs. - Superior written and oral communication skills with a laser eye for detail. - Bachelor’s Degree in Communications, Journalism, or equivalent experience preferred. - Excellent organization and project management skills. - Willingness to work hard and roll up your sleeves to get work done, even when at times it is outside the scope of the job. - Ability to develop creative, effective approaches to difficult communications challenges. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. You will play a key role in delivering a world class, 6 star experience to new clients during their early journey with Kraken. As part of a high performing, round the clock team renowned for its commitment to client care and industry leading security, you'll ensure every client feels supported from day one, and that any barriers to their success are proactively removed. This role offers a fixed term contract, for the duration of 6 months. The opportunity - Manage client onboarding and verification, including KYC document review and validation, as well as funding and general inquiries via email and live chat - Guide existing clients through document resubmission and re-verification during remediation initiatives - Identify and escalate potential risks or suspicious documentation to the appropriate teams - Address client questions on application status, account upgrades, and verification requirements with clear, timely communication - Assist clients with fiat funding and withdrawals, ensuring smooth, compliant transactions - Communicate relevant marketing initiatives and regional promotions in line with Kraken's guidelines - Maintain accurate client information and adhere to AML/CTF policies and QA/Risk Management frameworks - Collaborate cross-functionally, using client and operational feedback to continuously improve onboarding and support workflows What you bring - 2+ years of experience in a customer service or business support role where you have proven to be a pro at delivering a 5 star experience. This can be within retail, hospitality, or a customer service center - You must be willing to work shifts on a 24/7 rotating schedule, including evenings and weekends - Strong knowledge of and passion for cryptocurrency and the digital asset industry - Understanding of CSAT drivers, dissatisfaction factors, and NPS metrics - Quick to grasp new concepts, systems, and process changes, and skilled at explaining complex procedures clearly to clients and internal stakeholders - Exceptional attention to detail, with strong workflow accuracy and process adherence - Highly organized, with excellent time management across multiple priorities in a fast paced environment - Strong interpersonal skills and a deep commitment to data privacy and compliance - This is a fully remote role requiring English fluency. Nice to haves - Experience working on AML (Anti Money Laundering) or KYC (Know Your Customer) processes, such as document verification, risk assessment, or compliance monitoring - Experience with CRM software such as ZenDesk or Salesforce - Global Shared Services experience strongly preferred - Fluency in the following languages: French, Portuguese, Italian, German, Russian, Turkish, Chinese, Korean. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. As Head of Fraud, Payments & Banking, you'll own the strategy, governance, and day-to-day execution of Kraken's payments and banking fraud prevention programs, from front-line detection and analyst operations through policy design and executive reporting. This role carries a strong mandate to bring a consistent global coverage lens across all markets — ensuring fraud controls, payments oversight, and banking risk programs meet the highest regulatory bar across every jurisdiction we operate in. The opportunity - Own the end-to-end payments and banking fraud prevention strategy across all Kraken products, setting the vision, roadmap, and OKRs in collaboration with Product, Engineering, Security, Compliance, and Legal - Build, lead, and mentor a multi-tiered fraud organization — analysts, investigators, and managers — establishing career progression frameworks with clear advancement criteria - Work closely with the Executive Team and regulators to stay ahead of emerging fraud trends, techniques, and technologies across the payments and banking industry, directing in-depth analysis to proactively identify and close vulnerabilities - Monitor payment trends and regulatory shifts, identifying opportunities to optimize approval/decline rates and revenue while maintaining fraud discipline - Design, implement, and maintain payments and banking fraud policies, rule frameworks, and control processes across all products - Maintain Risk assessment, mitigation, Governance and Audit controls - Lead comprehensive risk assessments and implement preventive controls that support governance, audit, and regulatory requirements - Oversee payments and banking fraud detection systems and tools, and own escalation pathways for complex or novel fraud cases in partnership with Legal, Compliance, and Customer Support - Ensure the analyst team maintains SLA and QA standards across high-volume, real-time alert queues - Serve as the primary point of coordination between payments and banking Fraud Operations and Customer Support, Compliance, Legal, Product, and Security - Direct data analysis and reporting on fraud and payment KPIs, delivering clear, actionable reporting on a daily, weekly, monthly, and quarterly cadence to executive leadership - Apply a consistent global coverage standard across all markets, ensuring they are proactively tracked and embedded into policy rather than addressed reactively What you bring - 10+ years of experience in banking, payment processing, or fraud risk management, including experience building or leading a fraud team - Demonstrated experience managing both strategic fraud/payments programs and front-line, high-volume analyst operations - Proven track record with Card, Third-Party, and Peer-to-Peer payment fraud, along with relevant banking regulatory and compliance frameworks - Working knowledge of UK and other non-US regulatory regimes (e.g., FCA, PSR) relevant to fraud, payments, and banking; experience operating under, or reporting to, a UK/EU regulator strongly preferred given the team's non-US footprint - Strong understanding of blockchain technology, cryptocurrencies, and associated fraud risks preferred - Solid grounding in data analytics and reporting, with a track record of using data-driven insight to guide decisions - Exceptional communication and interpersonal skills, with the ability to influence cross-functional and executive stakeholders - Experience developing career frameworks, coaching managers, and scaling operational teams - Bachelor's degree in a relevant field (e.g., Computer Science, Business Administration, Finance) preferred - Comfortable operating in a fast-paced, high-growth, and rapidly evolving industry Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. As Head of Fraud, Payments & Banking, you'll own the strategy, governance, and day-to-day execution of Kraken's payments and banking fraud prevention programs, from front-line detection and analyst operations through policy design and executive reporting. This role carries a strong mandate to bring a consistent global coverage lens across all markets — ensuring fraud controls, payments oversight, and banking risk programs meet the highest regulatory bar across every jurisdiction we operate in. The opportunity - Own the end-to-end payments and banking fraud prevention strategy across all Kraken products, setting the vision, roadmap, and OKRs in collaboration with Product, Engineering, Security, Compliance, and Legal - Build, lead, and mentor a multi-tiered fraud organization — analysts, investigators, and managers — establishing career progression frameworks with clear advancement criteria - Work closely with the Executive Team and regulators to stay ahead of emerging fraud trends, techniques, and technologies across the payments and banking industry, directing in-depth analysis to proactively identify and close vulnerabilities - Monitor payment trends and regulatory shifts, identifying opportunities to optimize approval/decline rates and revenue while maintaining fraud discipline - Design, implement, and maintain payments and banking fraud policies, rule frameworks, and control processes across all products - Maintain Risk assessment, mitigation, Governance and Audit controls - Lead comprehensive risk assessments and implement preventive controls that support governance, audit, and regulatory requirements - Oversee payments and banking fraud detection systems and tools, and own escalation pathways for complex or novel fraud cases in partnership with Legal, Compliance, and Customer Support - Ensure the analyst team maintains SLA and QA standards across high-volume, real-time alert queues - Serve as the primary point of coordination between payments and banking Fraud Operations and Customer Support, Compliance, Legal, Product, and Security - Direct data analysis and reporting on fraud and payment KPIs, delivering clear, actionable reporting on a daily, weekly, monthly, and quarterly cadence to executive leadership - Apply a consistent global coverage standard across all markets, ensuring they are proactively tracked and embedded into policy rather than addressed reactively What you bring - 10+ years of experience in banking, payment processing, or fraud risk management, including experience building or leading a fraud team - Demonstrated experience managing both strategic fraud/payments programs and front-line, high-volume analyst operations - Proven track record with Card, Third-Party, and Peer-to-Peer payment fraud, along with relevant banking regulatory and compliance frameworks - Working knowledge of UK and other non-US regulatory regimes (e.g., FCA, PSR) relevant to fraud, payments, and banking; experience operating under, or reporting to, a UK/EU regulator strongly preferred given the team's non-US footprint - Strong understanding of blockchain technology, cryptocurrencies, and associated fraud risks preferred - Solid grounding in data analytics and reporting, with a track record of using data-driven insight to guide decisions - Exceptional communication and interpersonal skills, with the ability to influence cross-functional and executive stakeholders - Experience developing career frameworks, coaching managers, and scaling operational teams - Bachelor's degree in a relevant field (e.g., Computer Science, Business Administration, Finance) preferred - Comfortable operating in a fast-paced, high-growth, and rapidly evolving industry Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Growth Engineering team builds the experiences that connect people to our ecosystem for the first time — and keeps them coming back. We design and ship the systems behind our marketing funnels, signup and KYC flows, and the key engagement features that help new users fund their accounts and explore our products. It’s a team with direct influence on company growth, global reach, and user engagement at scale. Our products serve millions of users globally. How We Work - We give engineers ownership and trust them to ship high-impact work with craftsmanship and accountability. - We move quickly, experiment often, and learn fast from data and feedback. - We work asynchronously across time zones, supporting each other with open communication and shared goals. Why This Role Matters Every feature you build will have a visible impact on how people discover, trust, and engage with our products globally. The Growth Engineering team operates at the intersection of product, marketing, and infrastructure — turning ideas into measurable results. If you’re an engineer who enjoys solving business problems through code and believes engineering excellence drives growth, this role is built for you. The opportunity As a Senior Product Engineer within the Growth team, you’ll take on complex, high-impact problems that blend product thinking and engineering excellence. You’ll work across web and mobile platforms, collaborating with design, data, and product teams to deliver features that drive measurable business outcomes. This is an ideal role for engineers who use their technical skills to create real-world impact — translating high-level business goals into engineering solutions that improve activation, retention, and monetization worldwide. - Partner with product managers, designers, and analysts to identify growth opportunities and turn them into high-quality, data-driven engineering solutions. - Implement reusable services and components that power marketing campaigns, onboarding, KYC, and first-funding experiences across web and mobile. - Collaborate on distributed systems that handle large volumes of global traffic while maintaining high performance and reliability. - Participate in design and architecture discussions, balancing user impact, scalability, and maintainability. - Measure, experiment, and iterate — using data and experimentation frameworks to understand what drives user behavior. - Uphold and improve engineering standards, performance, and security practices across the stack. Skills you should HODL - 5+ years of software engineering experience, including building and maintaining production systems at scale. - Proficiency in building full-stack applications using one of the following: TypeScript, Rust, Go, Python, or Ruby, and React or React Native. - Understanding of distributed systems, performance optimization, debugging, and secure software design. - Familiarity with infrastructure and tooling such as Docker, Kubernetes, Terraform, MySQL/MariaDB, Redis, or GitLab CI/CD. - A product mindset — you care about how your work moves key metrics, not just about the code itself. - Ability to operate autonomously in a globally distributed, remote-first environment. Nice to haves - Experience with A/B testing, analytics instrumentation, or experimentation platforms. - Background in growth engineering, user funnels, lifecycle, or conversion optimization. - Familiarity with data analysis tools or experimentation frameworks. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Voice is CE's premium support channel, providing white-glove, real-time service to Kraken's high-value clients. As a Voice Specialist, you'll combine exceptional service, strong product knowledge, and a growth mindset. You'll resolve complex issues, educate clients, and introduce Kraken products and services where they genuinely support the client's goals. Growth is an increasing focus across CE, and we're looking for Specialists who are motivated by excellent client outcomes and measurable product adoption and performance targets. The opportunity - Deliver fast, professional, white-glove support to high-value clients and own issues through resolution - Educate clients on Kraken products and identify relevant opportunities to drive product adoption and growth - Build deep product expertise through training, dogfooding, AI, and continuous learning - Surface client insights and friction to help improve Kraken's products, workflows, and experiences - Maintain high standards across quality, security, regulatory requirements, and performance What you bring - Excellent English communication skills; fluency in a second language is strongly preferred. Strong client instincts, active listening, education, and de-escalation skills - Motivated by measurable results and comfortable promoting products; successful sales or target-driven client experience is a plus - Strong crypto and trading knowledge, comfort with AI and evolving technology, and flexibility to work schedules that include evenings and weekends Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken's Global Compliance team is the regulatory backbone of one of the world's most trusted and longest-standing crypto exchanges — spanning AML/KYC, sanctions, financial crime, regulatory affairs, and compliance operations across dozens of licensed entities and multiple geos. The opportunity You will serve as the primary architect and builder of AI-powered solutions within the Kraken Compliance team. This is a full-stack ownership role spanning opportunity identification, solution design, deployment, governance, and capability transfer. This global role will require you to work strategically to “automate everything” while building Compliance’s data driven machine across multiple jurisdictions and products (e.g. crypto, payments, futures, equities, custody, margin). Responsibilities span the following areas: Design and deploy AI-powered Compliance solutions - Architect and build agentic workflows using n8n, Claude API, Python, and MCP that take real actions in Compliance processes with appropriate human oversight and approval gates. - Design and deliver solutions across priority Compliance use cases: alert pre-screening, case narrative generation, regulatory change summarization, EDD report drafting, and audit-ready documentation. - Build scalable, automated analytics solutions that deliver high-quality, repeatable risk insights for Compliance leadership and regulators. - Apply AI-enabled techniques for text analysis, transaction pattern recognition, and workflow automation to surface actionable signals from high-volume data. - Build error handling, audit trails, regulatory-calendar awareness, and human-in-the-loop checkpoints into every production system before deployment. - Ensure all automations comply with data classification requirements for customer PII, regulated financial data, and cross-jurisdictional privacy obligations including GDPR and applicable AML data retention rules. Own governance and risk for Compliance AI systems - Classify all automation builds by risk tier before work begins. No build goes to production without a named Process Owner, documented data flows, access controls confirmed, and regulatory impact assessed. - Maintain audit logging and documentation for all systems touching regulated data, SAR workflows, or sanctions-adjacent processes. - Halt or redesign builds that introduce unacceptable regulatory, legal, or data privacy risk. Own that decision and secure organizational acceptance before proceeding. - Serve as the Compliance domain representative in contributing to governance standards, model risk management, and cross-functional build alignment across the Automate Everything initiative. Multiply the Compliance team's capability - Produce documentation, workflow templates, and runbooks that Compliance professionals can use and maintain without technical support. - Train Compliance team members on AI-assisted tools and workflows deployed in production. Drive adoption, not just delivery. - Track and report on automation impact: alert review time reduced, case throughput increased, regulatory report cycle time shortened, and analyst capacity unlocked for higher-risk work. - Act as a force multiplier for the Compliance team, enabling investigators and analysts to focus on high-judgment, high-risk decisions through process, technology, and AI enablement. What You Bring - 8+ years of experience in Compliance operations, financial crime, regulatory technology, or a combined compliance and technical role with demonstrated senior-level execution. - Strong fluency with AI and workflow automation tools, with demonstrated experience designing, deploying, and driving adoption of AI solutions within Compliance or RegTech workflows. - Demonstrated hands-on experience designing and deploying AI-powered or automated workflows in a production environment used by others, not just experimentation. - Deep working knowledge of anti-financial crime (e.g. AML/CFT, sanctions, transaction monitoring systems), capital markets compliance (e.g. sales and trading, market conduct, transaction surveillance, conflicts management) and data privacy frameworks. - Systems thinker with a strong implementation mindset -- able to move from discovery to design to build to deployment to optimization without relying on external consultants. - Proficiency with AI tooling stack: n8n, Python, Claude API/Anthropic SDK, or equivalent. Experience connecting Compliance systems via API is required. - Strong analytical problem-solving skills with the ability to structure ambiguous compliance questions into clear, actionable, automated analysis. - Solid understanding of data classification, customer PII handling, and cross-jurisdictional compliance obligations including GDPR, BSA, FATF standards, and applicable AML data retention requirements. - Strong written and verbal communication skills. Able to translate technical automation solutions and complex analytical results for Compliance professionals, senior leadership, and regulators who are not technical. Nice to haves - Experience with case management platforms (Actimize, NICE Actimize, Quantexa, or equivalent) and their API or integration architecture. - Experience using AI for document analysis, transaction narrative generation, or regulatory report drafting in a financial crime or compliance context. - Familiarity with regulatory examination readiness: documentation standards, model risk governance, and audit trail requirements for AI-assisted compliance decisions. - Experience with spreadsheet automation (Google Apps Script or equivalent) and advanced proficiency in Excel and Google Sheets for compliance analytics. - Python programming skills for transaction data analysis, risk scoring models, or compliance pipeline automation. - Background in compliance technology platform administration: AML systems, KYC platforms, case management, markets business conduct or sanctions screening tools. - Prior experience standing up or operating a RegTech, compliance automation, or financial crime analytics function. - Experience in crypto, fintech, payments, capital markets or a regulated financial institution operating across multiple jurisdictions with exposure to FinCEN, SEC, FCA, MAS, or equivalent regulatory bodies. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We build the systems that power how employees join, grow, and operate across the company, including hiring, onboarding, learning, and rewards. This is core infrastructure for how the company runs. We’re rebuilding these workflows with AI at the core, designing production systems that take real actions, integrate with critical tools, and are trusted to operate reliably. The focus is turning messy, manual processes into structured, scalable systems. You’ll work closely with cross-functional partners to understand real workflows and translate them into systems that actually work, with high autonomy and direct impact on how AI is built and operated across the company. The Opportunity You will serve as the primary architect and builder of AI-powered solutions within the Kraken People team. This is a full-stack ownership role spanning opportunity identification, solution design, deployment, governance, and transfer capability back to the People team so they can maintain and extend what you build. You’ll work at the intersection of AI/LLM engineering and HR systems—turning manual, fragmented People processes into autonomous, agentic workflows that serve thousands of Krakenites globally. This is hands-on engineering with direct business impact, not experimentation. Responsibilities: Design and deploy AI-powered HR solutions - Architect and build agentic workflows using n8n, Claude API, Python, and MCP that take real actions in HR processes with appropriate human oversight and approval gates. - Build multi-agent systems with tool use, function calling, and multi-step reasoning that connect fragmented HR tools (HRIS, ATS, payroll, ticketing) into coherent, end-to-end workflows. - Build error handling, audit trails, payroll-calendar awareness, and human-in-the-loop checkpoints into every production system before deployment. - Ensure all automations comply with data classification requirements for employee PII, regulated data, and cross-jurisdictional privacy obligations. Own governance and risk for People AI systems - Classify all automation builds by risk tier before work begins. No build goes to production without a named Process Owner, documented data flows, and access controls confirmed. - Maintain audit logging and documentation for all systems touching regulated employee data or payroll-adjacent workflows. - Halt or redesign builds that introduce unacceptable payroll, legal, or data privacy risk. Own that decision and get organizational acceptance before proceeding. - Serve as the HRKX domain representative in contributing to governance standards and cross-functional build alignment. Multiply the People team's capability - Produce documentation, workflow templates, and runbooks that HRKX professionals can use and maintain without technical support. - Train People team members on AI-assisted tools and workflows deployed in production. Drive adoption, not just delivery. - Track and report on automation impact: manual hours eliminated, error rates reduced, payroll exceptions avoided, and capacity unlocked for strategic HR work. - Act as a force multiplier for the HR KX team, enabling HR professionals to focus on high-value advisory and people judgment work through process, technology, and AI enablement. What You Bring These are verified requirements for this role. Candidates who do not meet the core requirements will not advance to interview. - 5+ years of software engineering experience, with at least 2+ years focused on building AI/ML-powered applications or agentic systems in production. - 2–3+ years of experience working on HR, People Operations, or people technology problems—either at an HR tech company, on an internal People Engineering team, or in a technical role embedded within an HR function. You don’t need to be an HR expert, but you need to understand HR dynamics, workflows, and the sensitivity of people's data. - Strong fluency with AI and workflow automation tools, with demonstrated experience designing, deploying, and driving adoption of AI solutions within HR workflows - Demonstrated hands-on experience designing and deploying AI-powered or automated workflows in a production environment used by others, not just experimentation. - Deep working knowledge of Workday, including job change workflows, worker conversions, EIB data uploads, integration architecture, and payroll dependencies. - Systems thinker with a strong implementation mindset — able to move from discovery → design → build → deployment → optimization without relying on external consultant - Proficiency with AI tooling stack: n8n, Python, Claude API/Anthropic SDK, or equivalent. Experience connecting HR systems via API is required. - Strong analytical problem-solving skills with the ability to structure ambiguous people questions into clear, actionable, automated analysis. - Solid understanding of employee data classification, PII handling requirements, and cross-jurisdictional HR compliance obligations. Nice to Haves - Experience with Workday Prism, Qualtrics, or other BI and HR analytics tools for people data reporting and strategy automation. - Experience using AI for text analysis, survey insights, or workflow automation in an HRIS or people analytics context. - Experience with Ashby including API integration and pipeline automation. - Experience with spreadsheet automation (Google Apps Script or equivalent) and advanced proficiency in Excel and Google Sheets for analytics solution development. - Python or R programming skills for people data analysis, modeling, or pipeline automation. - Background in HR technology platform administration: HRIS, ATS, survey platforms, or workforce management systems. - Prior experience standing up or operating an HR automation or people analytics function. - Degree with a quantitative focus (Industrial-Organizational Psychology, Mathematics, Statistics, or equivalent) combined with applied technical automation experience. - Experience in fintech, crypto, or a high-growth remote-first company where HR systems serve employees across 50+ countries. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Commercial Legal team is at the forefront of Kraken’s global business operations, serving as strategic legal partners across all departments. This lean and dynamic group is responsible for managing a wide range of commercial contracts and supporting the company in its partnerships, procurement, licensing, and vendor relationships. The team plays a key role in enabling Kraken’s rapid innovation and expansion while protecting the business from legal and regulatory risks. As Assistant General Counsel – Commercial (Partnerships), you will report directly to the Head of Commercial Legal. You will be responsible for leading Kraken’s product partnership commercial legal efforts, working cross-functionally with Product, Sales, Finance, Engineering, and Regulatory teams to craft and launch novel and strategically significant products and partnerships at the most innovative financial exchange in the world. The opportunity - Serve as the lead commercial counsel for cutting edge, high visibility product partnerships, driving legal strategy and execution for complex and first-of-their-kind commercial arrangements that support Kraken’s most innovative product initiatives. - Act as a strategic partner to the Product, Sales, Engineering, Finance, and Regulatory teams, helping design go-to-market structures and partnership models that are legally sound and support rapid innovation. - Advise leadership and stakeholders on a wide range of commercial legal matters and negotiations, including technology agreements, strategic partnerships, and terms of service. - Oversee the development and continuous improvement of legal templates, playbooks, AI processes, and risk management frameworks that support scalable and efficient commercial operations. - Collaborate closely with Compliance, Tax, and Regulatory teams to assess legal risk and implement practical, forward-thinking solutions that unlock business opportunities. - Support contract lifecycle management and help drive legal process automation and tooling improvements across the function. - Assist with M&A efforts as needed, including contract diligence and integration. - Additional responsibilities and special projects as assigned by the Head of Commercial Legal. What you bring - J.D. or equivalent legal degree and active license to practice law in at least one jurisdiction. - 8+ years of commercial legal experience, ideally a mix of top-tier law firm and in-house experience. - Proven track record leading complex, high-stakes commercial transactions in a global environment, particularly those involving technology, SaaS, or strategic partnerships. - Deep understanding of product development and go-to-market strategies from a legal perspective. - Excellent contract drafting, negotiation, and analytical skills. - Demonstrated leadership experience, including mentoring and managing high-performing teams. - Ability to operate independently and decisively in a fast-paced, remote-first, innovation-driven environment. Nice to haves - Experience in fintech, crypto, or other highly regulated sectors. - Familiarity with vendor onboarding, procurement processes, and compliance frameworks. - Background working closely with product and engineering teams to develop and launch consumer-facing and enterprise products. - Experience implementing or managing contract lifecycle management (CLM) tools. - Passion for crypto, Web3, and emerging technologies. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Commercial Legal team is at the forefront of Kraken’s global business operations, serving as strategic legal partners across all departments. This lean and dynamic group is responsible for managing a wide range of commercial contracts and supporting the company in its partnerships, procurement, licensing, and vendor relationships. The team plays a key role in enabling Kraken’s rapid innovation and expansion while protecting the business from legal and regulatory risks. As Assistant General Counsel – Commercial (Partnerships), you will report directly to the Head of Commercial Legal. You will be responsible for leading Kraken’s product partnership commercial legal efforts, working cross-functionally with Product, Sales, Finance, Engineering, and Regulatory teams to craft and launch novel and strategically significant products and partnerships at the most innovative financial exchange in the world. The opportunity - Serve as the lead commercial counsel for cutting edge, high visibility product partnerships, driving legal strategy and execution for complex and first-of-their-kind commercial arrangements that support Kraken’s most innovative product initiatives. - Act as a strategic partner to the Product, Sales, Engineering, Finance, and Regulatory teams, helping design go-to-market structures and partnership models that are legally sound and support rapid innovation. - Advise leadership and stakeholders on a wide range of commercial legal matters and negotiations, including technology agreements, strategic partnerships, and terms of service. - Oversee the development and continuous improvement of legal templates, playbooks, AI processes, and risk management frameworks that support scalable and efficient commercial operations. - Collaborate closely with Compliance, Tax, and Regulatory teams to assess legal risk and implement practical, forward-thinking solutions that unlock business opportunities. - Support contract lifecycle management and help drive legal process automation and tooling improvements across the function. - Assist with M&A efforts as needed, including contract diligence and integration. - Additional responsibilities and special projects as assigned by the Head of Commercial Legal. What you bring - J.D. or equivalent legal degree and active license to practice law in at least one jurisdiction. - 8+ years of commercial legal experience, ideally a mix of top-tier law firm and in-house experience. - Proven track record leading complex, high-stakes commercial transactions in a global environment, particularly those involving technology, SaaS, or strategic partnerships. - Deep understanding of product development and go-to-market strategies from a legal perspective. - Excellent contract drafting, negotiation, and analytical skills. - Demonstrated leadership experience, including mentoring and managing high-performing teams. - Ability to operate independently and decisively in a fast-paced, remote-first, innovation-driven environment. Nice to haves - Experience in fintech, crypto, or other highly regulated sectors. - Familiarity with vendor onboarding, procurement processes, and compliance frameworks. - Background working closely with product and engineering teams to develop and launch consumer-facing and enterprise products. - Experience implementing or managing contract lifecycle management (CLM) tools. - Passion for crypto, Web3, and emerging technologies. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. As a market leader in one of the fastest-growing industries in the world, Kraken is expanding across multiple dimensions — including through M&A and strategic investments globally. The Corporate Development team is central to that growth, helping Kraken stay nimble and opportunistic as we pursue leap-frog deals and new sources of competitive advantage. As an Associate on our Corporate Development team, you’ll play a significant role in our M&A, and growth activities globally. The opportunity - Lead due diligence across live transactions with cross-functional DRIs, organize and maintain the data rooms, schedule diligence and debrief sessions, and draft consolidated diligence reports. - Build initial operating models, trading comparables and precedent transactions, DCF and returns analyses, and accretion / dilution support. - Produce first-pass screening memos and company teardowns on inbound opportunities - Support ownership of our venture investment portfolio: maintain the deal-terms inventory (ownership, instrument, pro-rata, information rights, board / observer seats), collect quarterly portfolio-company KPI updates, and track valuation marks with IRR / MOIC per position. - Support the M&A cash obligations backbone with the rolling forecasts of deal-related cash outflows (consideration, holdbacks, to earnouts) for FP&A and Treasury. - Prepare executive deal materials, Board pages, to supporting data analysis. - Additional duties and responsibilities as assigned. What you bring - Bachelor's degree (BA or BS) from a university in Business, Commerce, Finance, Actuarial Science, or a related field. - 4+ years of experience at a leading investment bank, venture capital firm, private equity firm, management consultancy, or startup. - Excellence in understanding and scrutinizing business models (financials, mechanics, quality) within a financial institution. - Excellent financial modeling and valuation skills. - Demonstrated problem solving skills, writing experience (deal memos), and storytelling skills on industry trends, implications, and pain points. - Advanced Excel and experience with data analysis tools. - Ability to work self-directed and fluidly across multiple live, high-priority transactions in parallel. Nice to Haves - Proficiency with SQL. - Strong network in crypto and/or traditional financial markets is a plus. - Technical background or strong knowledge of industry software products and services. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken’s B2B organization serves a diverse range of institutional and professional clients, supported by a growing ecosystem of sales tools and customer relationship management platforms. As our business continues to scale, we are seeking an experienced CRM Product Manager to define and drive the product strategy for the tools and workflows that enable our sales teams. This role will own the CRM roadmap and prioritization across multiple B2B sales teams, partnering closely with Sales, Engineering, Operations, and other stakeholders to translate business needs into scalable product solutions. You will help establish a clear vision for how Salesforce and other sales technologies support Kraken’s go-to-market organization while creating greater consistency across platforms, processes, and data. The ideal candidate combines strong product management fundamentals with practical Salesforce fluency. You are comfortable navigating competing stakeholder priorities, turning ambiguous requests into well-defined product requirements, and making thoughtful trade-offs across multiple teams and platforms. You understand how sales organizations operate and can distinguish between product, process, data, and technology challenges. This is first and foremost a product and strategy role. You will have enough hands-on knowledge of CRM platforms to scope solutions, challenge assumptions, and occasionally unblock straightforward configuration needs, while partnering with administrators and engineers for implementation. The opportunity - Own and evolve the CRM and sales tooling product strategy and roadmap across Kraken’s B2B sales organization, defining how Salesforce and other sales platforms should support different sales motions and customer segments - Lead prioritization across competing stakeholder needs, making clear, data-informed trade-offs and sequencing work against available delivery capacity - Serve as the first product-level point of assessment for incoming CRM needs, evaluating urgency, identifying underlying product, process, integration, or data issues, and translating requests into clearly scoped work - Establish and continuously improve scalable intake and prioritization processes that provide teams with a consistent path for requesting CRM enhancements and support - Drive product coherence across multiple CRM and sales platforms, defining clear ownership of records, workflows, integrations, and data across systems - Partner directly with sales leaders and end users to understand friction across workflows such as lead management, account management, pipeline progression, forecasting, and customer data quality - Translate sales and business needs into product requirements rather than one-off solutions, identifying opportunities to solve recurring or systemic challenges at scale - Write clear product requirements, user stories, specifications, and acceptance criteria that enable administrators and engineers to execute effectively - Partner closely with Engineering and technical teams on CRM integrations, establishing clear requirements, ownership boundaries, and escalation paths between connected systems - Act as a trusted partner to Sales, Engineering, Operations, and leadership, facilitating trade-off discussions and maintaining alignment on roadmap priorities and product decisions - Apply strong working knowledge of Salesforce Sales Cloud concepts, including objects, fields, record types, flows, assignment rules, permissions, and declarative configuration, to accurately scope solutions and evaluate implementation approaches - Identify opportunities to improve CRM adoption, data quality, workflow consistency, and sales productivity through thoughtful product and process improvements - Help define and measure what a high-performing CRM ecosystem looks like for Kraken’s B2B organization, using qualitative and quantitative insights to inform roadmap decisions - Support the evolution and consolidation of Kraken’s sales technology ecosystem, reducing unnecessary complexity and helping prevent fragmented processes and data silos as the organization scales What you bring - 4+ years of experience as a Product Manager, Product Owner, or similar role delivering technology, tooling, or workflow improvements for a Sales, Revenue, or broader go-to-market organization - Strong working knowledge of Salesforce Sales Cloud as a product owner, power user, administrator, or admin-adjacent Product Manager, including familiarity with objects, record types, flows, assignment rules, and declarative configuration - Demonstrated ability to own a product roadmap and prioritize competing requests across multiple stakeholder groups, teams, or business units - Proven ability to take ambiguous or loosely defined business requests and translate them into scoped, actionable, and estimable requirements for technical delivery teams - Strong product requirements and specification writing skills, with the ability to clearly communicate business context, user needs, expected outcomes, and acceptance criteria - Experience partnering closely with both technical and non-technical stakeholders, including Engineering, Sales leadership, business operations teams, and end users - Strong understanding of B2B sales processes and concepts, including pipeline stages, lead routing, service-level expectations, account management, and forecasting - Ability to determine whether an issue is best addressed through product functionality, system configuration, integration changes, process improvements, or data remediation - Strong analytical and troubleshooting skills, with a structured approach to investigating complex workflows and identifying root causes - Excellent written and verbal communication skills, with the ability to explain technical concepts and product trade-offs clearly to a wide range of audiences - Ability to operate autonomously in a fast-paced, evolving environment while managing multiple priorities and maintaining strong stakeholder alignment - Strong organizational and prioritization skills, with the judgment to distinguish urgent business needs from lower-impact requests and keep teams focused on the highest-value work Nice to haves - Experience working with CRM environments that integrate with upstream or downstream systems of record, including ownership of product requirements and workflows across system boundaries - Experience supporting or rationalizing multiple CRM or sales platforms within the same organization - Salesforce Administrator certification or equivalent hands-on Salesforce experience - Experience with additional sales or customer engagement platforms such as Attio, Outreach, Front, or similar tools - Familiarity with Salesforce marketing automation and lead-generation workflows, including MCAE/Pardot or related platforms - Experience in fintech, financial services, payments, crypto, or digital asset business models - Experience working with complex B2B or institutional sales organizations supporting multiple customer segments or sales motions Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken’s B2B organization serves a diverse range of institutional and professional clients, supported by a growing ecosystem of sales tools and customer relationship management platforms. As our business continues to scale, we are seeking an experienced CRM Product Manager to define and drive the product strategy for the tools and workflows that enable our sales teams. This role will own the CRM roadmap and prioritization across multiple B2B sales teams, partnering closely with Sales, Engineering, Operations, and other stakeholders to translate business needs into scalable product solutions. You will help establish a clear vision for how Salesforce and other sales technologies support Kraken’s go-to-market organization while creating greater consistency across platforms, processes, and data. The ideal candidate combines strong product management fundamentals with practical Salesforce fluency. You are comfortable navigating competing stakeholder priorities, turning ambiguous requests into well-defined product requirements, and making thoughtful trade-offs across multiple teams and platforms. You understand how sales organizations operate and can distinguish between product, process, data, and technology challenges. This is first and foremost a product and strategy role. You will have enough hands-on knowledge of CRM platforms to scope solutions, challenge assumptions, and occasionally unblock straightforward configuration needs, while partnering with administrators and engineers for implementation. The opportunity - Own and evolve the CRM and sales tooling product strategy and roadmap across Kraken’s B2B sales organization, defining how Salesforce and other sales platforms should support different sales motions and customer segments - Lead prioritization across competing stakeholder needs, making clear, data-informed trade-offs and sequencing work against available delivery capacity - Serve as the first product-level point of assessment for incoming CRM needs, evaluating urgency, identifying underlying product, process, integration, or data issues, and translating requests into clearly scoped work - Establish and continuously improve scalable intake and prioritization processes that provide teams with a consistent path for requesting CRM enhancements and support - Drive product coherence across multiple CRM and sales platforms, defining clear ownership of records, workflows, integrations, and data across systems - Partner directly with sales leaders and end users to understand friction across workflows such as lead management, account management, pipeline progression, forecasting, and customer data quality - Translate sales and business needs into product requirements rather than one-off solutions, identifying opportunities to solve recurring or systemic challenges at scale - Write clear product requirements, user stories, specifications, and acceptance criteria that enable administrators and engineers to execute effectively - Partner closely with Engineering and technical teams on CRM integrations, establishing clear requirements, ownership boundaries, and escalation paths between connected systems - Act as a trusted partner to Sales, Engineering, Operations, and leadership, facilitating trade-off discussions and maintaining alignment on roadmap priorities and product decisions - Apply strong working knowledge of Salesforce Sales Cloud concepts, including objects, fields, record types, flows, assignment rules, permissions, and declarative configuration, to accurately scope solutions and evaluate implementation approaches - Identify opportunities to improve CRM adoption, data quality, workflow consistency, and sales productivity through thoughtful product and process improvements - Help define and measure what a high-performing CRM ecosystem looks like for Kraken’s B2B organization, using qualitative and quantitative insights to inform roadmap decisions - Support the evolution and consolidation of Kraken’s sales technology ecosystem, reducing unnecessary complexity and helping prevent fragmented processes and data silos as the organization scales What you bring - 4+ years of experience as a Product Manager, Product Owner, or similar role delivering technology, tooling, or workflow improvements for a Sales, Revenue, or broader go-to-market organization - Strong working knowledge of Salesforce Sales Cloud as a product owner, power user, administrator, or admin-adjacent Product Manager, including familiarity with objects, record types, flows, assignment rules, and declarative configuration - Demonstrated ability to own a product roadmap and prioritize competing requests across multiple stakeholder groups, teams, or business units - Proven ability to take ambiguous or loosely defined business requests and translate them into scoped, actionable, and estimable requirements for technical delivery teams - Strong product requirements and specification writing skills, with the ability to clearly communicate business context, user needs, expected outcomes, and acceptance criteria - Experience partnering closely with both technical and non-technical stakeholders, including Engineering, Sales leadership, business operations teams, and end users - Strong understanding of B2B sales processes and concepts, including pipeline stages, lead routing, service-level expectations, account management, and forecasting - Ability to determine whether an issue is best addressed through product functionality, system configuration, integration changes, process improvements, or data remediation - Strong analytical and troubleshooting skills, with a structured approach to investigating complex workflows and identifying root causes - Excellent written and verbal communication skills, with the ability to explain technical concepts and product trade-offs clearly to a wide range of audiences - Ability to operate autonomously in a fast-paced, evolving environment while managing multiple priorities and maintaining strong stakeholder alignment - Strong organizational and prioritization skills, with the judgment to distinguish urgent business needs from lower-impact requests and keep teams focused on the highest-value work Nice to haves - Experience working with CRM environments that integrate with upstream or downstream systems of record, including ownership of product requirements and workflows across system boundaries - Experience supporting or rationalizing multiple CRM or sales platforms within the same organization - Salesforce Administrator certification or equivalent hands-on Salesforce experience - Experience with additional sales or customer engagement platforms such as Attio, Outreach, Front, or similar tools - Familiarity with Salesforce marketing automation and lead-generation workflows, including MCAE/Pardot or related platforms - Experience in fintech, financial services, payments, crypto, or digital asset business models - Experience working with complex B2B or institutional sales organizations supporting multiple customer segments or sales motions Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The Team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Onchain Product team is building the next generation of financial products at Kraken, leveraging blockchain infrastructure to deliver faster, more transparent, and globally accessible financial services. The team sits at the intersection of crypto, DeFi, and traditional finance, owning products that enable customers to earn yield, access tokenized assets, interact with onchain protocols, and participate in the emerging onchain economy. Working closely with Engineering, Design, Growth, Legal, and Partnerships, the team is responsible for identifying new opportunities, bringing innovative products to market, and helping position Kraken at the forefront of onchain finance. The opportunity - Define and execute the product strategy and roadmap for Kraken’s hybridization efforts across Kraken Pro and Consumer - Shape and drive the broader onchain hybrid roadmap - Work across both Pro and Consumer, with particular emphasis on cross-functional alignment and advocating for roadmap priorities - Drive cross-functional execution across Engineering, Design, Growth, Security, Operations, and other stakeholders - Partner with internal teams and external ecosystem partners to evaluate integrations and expand capabilities - Help make complex on-chain experiences simple, intuitive, and accessible - Lead the full product lifecycle from discovery and prioritization through launch and iteration - Define and own key product metrics, using data and experimentation to drive continuous improvement What You Bring - A proven track record of taking products from ideation through go-to-market and iteration - On-chain experience is required, with experience closer to the underlying on-chain ecosystem strongly preferred - Strong stakeholder management skills and the ability to build internal buy-in across competing priorities - Cross-functional social intelligence, including the ability to coordinate teams and navigate complex organizational dynamics - Experience advocating for product roadmaps, particularly in a consumer environment - Experience negotiating with external vendors, partners, or ecosystem participants - Strong communication skills and the ability to build trust quickly across diverse teams - Technical fluency and comfort working with engineering, without needing to be the deepest technical expert in the room - Obsessive product sense with a consumer-first mindset — you sweat the details of every user interaction, use data to diagnose friction, and have an unrelenting drive to make experiences simpler, faster, and more intuitive Nice to haves - Well-rounded interpersonal skills and the ability to build trust quickly across diverse, distributed teams - Mission alignment: this is essential for all Krakenites and we expect our people to champion our mission, along with our vision and values - 4+ years of product management experience with a clear track record of shipping meaningful consumer-facing products, and prior crypto, Web3, trading, gaming or banking experience is required Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The Team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Onchain Product team is building the next generation of financial products at Kraken, leveraging blockchain infrastructure to deliver faster, more transparent, and globally accessible financial services. The team sits at the intersection of crypto, DeFi, and traditional finance, owning products that enable customers to earn yield, access tokenized assets, interact with onchain protocols, and participate in the emerging onchain economy. Working closely with Engineering, Design, Growth, Legal, and Partnerships, the team is responsible for identifying new opportunities, bringing innovative products to market, and helping position Kraken at the forefront of onchain finance. The opportunity - Define and execute the product strategy and roadmap for Kraken’s hybridization efforts across Kraken Pro and Consumer - Shape and drive the broader onchain hybrid roadmap - Work across both Pro and Consumer, with particular emphasis on cross-functional alignment and advocating for roadmap priorities - Drive cross-functional execution across Engineering, Design, Growth, Security, Operations, and other stakeholders - Partner with internal teams and external ecosystem partners to evaluate integrations and expand capabilities - Help make complex on-chain experiences simple, intuitive, and accessible - Lead the full product lifecycle from discovery and prioritization through launch and iteration - Define and own key product metrics, using data and experimentation to drive continuous improvement What You Bring - A proven track record of taking products from ideation through go-to-market and iteration - On-chain experience is required, with experience closer to the underlying on-chain ecosystem strongly preferred - Strong stakeholder management skills and the ability to build internal buy-in across competing priorities - Cross-functional social intelligence, including the ability to coordinate teams and navigate complex organizational dynamics - Experience advocating for product roadmaps, particularly in a consumer environment - Experience negotiating with external vendors, partners, or ecosystem participants - Strong communication skills and the ability to build trust quickly across diverse teams - Technical fluency and comfort working with engineering, without needing to be the deepest technical expert in the room - Obsessive product sense with a consumer-first mindset — you sweat the details of every user interaction, use data to diagnose friction, and have an unrelenting drive to make experiences simpler, faster, and more intuitive Nice to haves - Well-rounded interpersonal skills and the ability to build trust quickly across diverse, distributed teams - Mission alignment: this is essential for all Krakenites and we expect our people to champion our mission, along with our vision and values - 4+ years of product management experience with a clear track record of shipping meaningful consumer-facing products, and prior crypto, Web3, trading, gaming or banking experience is required Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We are currently seeking an experienced Software Engineer to join our growing Consumer team. The Consumer team at Kraken focuses on building applications that expose Kraken’s product offering to the mass market. Trying to onboard the next 100 million people to the benefits of crypto. This role primarily involves developing features and maintaining our “Consumer” applications, which consists of a suite of applications aimed at offering the simplest way for our customers to interact with Kraken. We expect anyone applying for this role to have an extreme eye for detail, a passion for building genuinely world class user experiences, a “ship fast but don’t ship shit” attitude and be highly self driven. The opportunity - Design and implement robust Rust services and libraries that power trading, payments, and crypto experiences with a focus on reliability, performance, and user impact. - Write reusable, testable, and highly efficient code that scales across teams and supports revenue-critical systems without compromising safety or security. - Collaborate on large-scale distributed systems architecture, translating evolving product requirements into resilient, low-latency solutions. - Work alongside hundreds of experienced Rust engineers, contributing to a high-performance, product-driven engineering culture. What you bring - 3+ years of software engineering experience - Proficient in writing network services or asynchronous code in Rust - Have a security-first mindset during system design to ensure robustness - Demonstrate the ability to autonomously debug issues across the stack (OS, network, application) - Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions - Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems - Take complete end-to-end ownership of systems and libraries - Provide mentorship to other engineers while contributing to defining the technical culture Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Finance team at Kraken is a group of specialists charged with managing the firm’s liquidity, capital and risk, and providing the overall financial controls and reporting functions for executive decision making, compliance, and audit readiness. Our work contributes directly to Kraken’s success. The Platform Accounting team is an integral part of the Finance organization responsible for financial accounting and reporting on a variety of trading products and transactions including fiat, digital assets, futures, margin, options and other new company initiatives. In addition, the Platform Accounting team oversees Over-the-Counter (“OTC”) operations, serving Kraken’s high-networth individuals and financial institutional clients. The Platform Accounting team is a dynamic organization at the forefront of building best in-class accounting processes and infrastructure to support Kraken’s mission of widespread adoption of cryptocurrency and blockchain technology as a whole. The team is highly motivated, collaborative, supportive and continuously strives for improvement. You will join a high performing and passionate team to work on projects that have a global reach, offering a broader perspective on finance and accounting. We are seeking a Platform Accounting Analyst who will play a crucial part in our month end close and reporting, by supporting business processes and products from an accounting and reconciliation perspective. Areas that you will be involved in include but are not limited to digital asset reconciliations for corporate & custodial crypto, fiat reconciliations, spot trading, margin, futures, custodial staking, EARN product suite, Realized & Unrealized gain loss, and new product launches. You will work closely with your finance/accounting leaders & business partners to prepare reconciliations and related reports, and support financial and regulatory audits. There will also be ample opportunities to work on projects to help automate close processes and improve the quality of our financial statements. This is a remote role that requires you live and work within US timezones (Pacific to Eastern). The opportunity - Interface daily with internal systems and our proprietary exchange platform to assist with fiat and digital asset position reconciliations across our various banks and crypto wallets - Prepare journal entries and account reconciliations for month-end close to ensure timely and accurate financial reporting - Promptly research and correct discrepancies while communicating findings and actions to the appropriate stakeholders cross functionally - Support financial reporting & regulatory requests by providing complete, accurate and timely support for areas we are responsible for - Ensure accounting on both consolidated and stand alone financials comply with various different regulatory environments and entities across the globe - Independently manage and develop current reconciliation processes for greater efficiency and transparency, while analyzing data against business drivers to identify issues and trends - Maintain and review daily, monthly and yearly reconciliations for financial accounting issues and reporting - Provide support for internal and external audits - Document processes and procedures to ensure proper controls are maintained - Participate in ad hoc requests as assigned - Additional duties and responsibilities as required What you bring - Bachelors degree in Accounting or closely related field - 2+ years of accounting/audit experience from the Big 4 or national accounting firms - Knowledge of US GAAP and experience with SOX - Collaborative, innovative, flexible, and adept at building relationships across the organization - Ability to handle multiple projects and deliverables in a fast-paced, dynamic environment - Microsoft Excel proficiency including pivot tables, H & V-Lookup Nice to haves - CPA in good standing - Industry experience in crypto, financial services, fintech, broker-dealer, banking, or exchange - Experience or knowledge of cryptocurrency - Experience and knowledge of SQL - Experience with high volume transactions - Experience using Netsuite Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Payward's Audit & Risk function operates as an Integrated Assurance organization, bringing together Internal Audit and Enterprise Risk Management under a unified risk oversight strategy. The function spans Internal Audit, SOX Compliance, and Enterprise Risk Management across multiple regulated entities and jurisdictions. Internal Audit partners with co-sourced providers, maintains direct reporting lines to the Global and Local Audit Committee Chairs, and is building a financial crime and conduct assurance capability at the forefront of crypto and financial innovation. The opportunity You'll partner with Internal Audit leadership to run the global financial crime and conduct audit program, evaluating the design and operating effectiveness of controls across AML/CFT, sanctions, anti-bribery and corruption, market integrity, and conduct risk. This is a global, multi-jurisdiction mandate that is entity and region agnostic, with an immediate focus on our overseas operations and the regulatory regimes that govern them. Financial crime compliance will be a primary focus, and the role will also focus on conduct and market integrity risk. This is a hands-on role with real ownership over scope, stakeholders, and outcomes - you'll play a central role in how the Internal Audit function assesses some of the highest-visibility risks our business carries. If you want financial crime audit work where the landscape is genuinely current and your work has a real impact on how the business protects itself, this is it. Responsibilities span the following areas: Financial crime & conduct audit leadership - Lead audits across financial crime compliance, including AML/CFT, sanctions, and anti-bribery and corruption, as well as conduct and market integrity risk, across multiple jurisdictions and regulatory regimes - Perform risk assessments to identify key areas of exposure and prioritize audit coverage. - Design and execute control testing across business and compliance processes, evaluating both design and operating effectiveness - Assess conduct and market integrity controls, including market abuse and surveillance, personal account dealing and conflicts of interest, and consumer protection - Shape and contribute to multi-year audit plans aligned to Payward’s financial crime and conduct risk profile across jurisdictions - Lead AI-enabled auditing - apply generative AI, agentic workflows, and data analytics across the audit lifecycle to expand testing coverage, sharpen risk targeting, and improve efficiency, while retaining human ownership of judgment and conclusions Engagement & issue management - Lead multiple audit engagements concurrently, managing planning, fieldwork, and reporting end-to-end. - Document audit findings, including control gaps and root cause, and draft clear, well-supported workpapers and reports - Track and validate remediation of identified issues, escalating delays or gaps to Internal Audit leadership - Contribute to the continuous improvement of audit methodologies and frameworks, and ensure conformance with the IIA Global Internal Audit Standards and the function's quality assurance requirements - Lead engagement teams, including staffing and coordinating co-sourced resources, to ensure quality and timely delivery across audits Stakeholder engagement & reporting - Partner with stakeholders across Compliance, Legal, Risk, and Business teams to communicate audit results and advise on control improvements, while maintaining audit independence - Present findings and recommendations to senior stakeholders, including senior management, the Audit Committee, and, where applicable, regulators - Support regulatory examinations and enforcement-related follow-up relevant to financial crime and conduct - Monitor evolving financial crime typologies, sanctions regimes, conduct expectations, and regulatory guidance across the jurisdictions relevant to Payward's business What you bring - 8+ years of experience in internal audit, or a combination of audit and financial crimes compliance roles, within financial services - Direct experience assessing or auditing financial crime compliance programs, including AML/CFT frameworks - Multi-jurisdiction experience - auditing or assessing compliance programs across more than one regulatory regime, ideally with globally distributed teams - Strong understanding of financial crime risks, including AML, sanctions, and anti-bribery and corruption - Understanding of conduct and market integrity risk, including market abuse, personal account dealing, and consumer protection - Proven experience executing audits end-to-end - planning, fieldwork, and reporting - Ability to assess control design and operating effectiveness within complex organizations - Experience communicating findings and recommendations to senior stakeholders - Leadership experience, including managing audit workstreams and engagement teams - Comfortable operating across multiple time zones, partnering with globally distributed compliance, risk, and audit teams - Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality Nice to haves - Relevant certifications: CAMS, CIA, CFE, or equivalent - Familiarity with crypto, fintech, or digital asset financial crime typologies - Familiarity with audit management platforms such as AuditBoard or Workiva Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Payward's Audit & Risk function operates as an Integrated Assurance organization, bringing together Internal Audit and Enterprise Risk Management under a unified risk oversight strategy. The function spans Internal Audit, SOX Compliance, and Enterprise Risk Management across multiple regulated entities and jurisdictions. Internal Audit partners with co-sourced providers, maintains direct reporting lines to the Global and Local Audit Committees, and is building in-house assurance capability at the pace of a business that is acquiring and integrating new businesses across the globe. The opportunity You'll partner with Internal Audit leadership to run risk-based operational audits across the business, evaluating the design and operating effectiveness of controls across governance, regulatory, financial, and operational risk - with an immediate priority on post-acquisition integration as the business grows through acquisition. It's a global, multi-jurisdiction mandate, entity and region agnostic, and you'll direct specialist support wherever deep-technical depth is needed. If you want operational audit work with genuine breadth and immediate, high-visibility impact, this is it. Responsibilities span the following areas: Operational & integration audit leadership - Lead risk-based operational audits across the business - governance, regulatory, financial, and operational processes - and help shape coverage across the audit plan - As the current priority, lead post-acquisition integration audits - readiness, onboarding of acquired entities into the control environment, and the design and operating effectiveness of controls in acquired businesses - Assess integration and change risk across governance, regulatory licensing and change-of-control conditions, finance and operations, data migration, key-person retention, and conduct and culture - Perform risk assessments to identify key areas of exposure and prioritize audit coverage across the plan and the acquisition pipeline - Direct co-sourced specialist (SME) support for deep-technical areas, retaining Internal Audit ownership of judgment and conclusions - Lead AI-enabled auditing - apply generative AI, agentic workflows, and data analytics across the audit lifecycle to expand coverage and efficiency, while retaining human ownership of judgment and conclusions Engagement & issue management - Lead multiple audit engagements concurrently, managing planning, fieldwork, and reporting end-to-end - Document audit findings, including control gaps and root cause, and draft clear, well-supported workpapers and reports - Track and validate remediation of identified issues, escalating delays or gaps to Internal Audit leadership - Contribute to the continuous improvement of audit methodologies and frameworks, and ensure conformance with the IIA Global Internal Audit Standards and the function's quality assurance requirements - Lead engagement teams, including staffing and coordinating co-sourced specialists, and mentor junior auditors to ensure quality and timely delivery across audits Stakeholder engagement & reporting - Partner with stakeholders across the business, Compliance, Legal, Risk, Finance, and Engineering teams to communicate audit results and advise on control improvements, while maintaining audit independence - Monitor the audit plan, the acquisition pipeline, and evolving regulatory expectations across the jurisdictions relevant to Payward's business - Partner with other Internal Audit managers and co-sourced specialists to ensure coordinated coverage across the audit plan What you bring - 8+ years of experience in internal audit, risk management, or regulatory examination within financial services, fintech, or crypto - Strong generalist audit background -- proven ability to plan and lead audits across business, financial, operational, and regulatory processes - Experience auditing complex, regulated environments; exposure to post-acquisition or M&A integration is a strong plus - Multi-jurisdiction experience -- auditing or assessing controls across more than one regulatory regime, ideally with globally distributed teams - Ability to get up to speed quickly on unfamiliar business models and direct specialist support where deep-technical depth is required - Experience communicating findings and recommendations to senior stakeholders, including board or audit committee audiences - Leadership experience, including managing audit workstreams, engagement teams, and co-sourced specialists - Comfortable operating across multiple time zones, partnering with globally distributed audit and business teams - Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality Nice to haves - Relevant certifications: CIA, CISA, CAMS, CFE, or equivalent - Prior M&A or integration audit, or transaction diligence, experience - Familiarity with crypto, fintech, or digital-asset business models Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Payward's Audit & Risk function operates as an Integrated Assurance organization, bringing together Internal Audit and Enterprise Risk Management under a unified risk oversight strategy. The function spans Internal Audit, SOX Compliance, and Enterprise Risk Management across multiple regulated entities and jurisdictions. Internal Audit partners with co-sourced providers, maintains direct reporting lines to the Global and Local Audit Committees, and is building in-house assurance capability at the pace of a business that is acquiring and integrating new businesses across the globe. The opportunity You'll partner with Internal Audit leadership to run risk-based operational audits across the business, evaluating the design and operating effectiveness of controls across governance, regulatory, financial, and operational risk - with an immediate priority on post-acquisition integration as the business grows through acquisition. It's a global, multi-jurisdiction mandate, entity and region agnostic, and you'll direct specialist support wherever deep-technical depth is needed. If you want operational audit work with genuine breadth and immediate, high-visibility impact, this is it. Responsibilities span the following areas: Operational & integration audit leadership - Lead risk-based operational audits across the business - governance, regulatory, financial, and operational processes - and help shape coverage across the audit plan - As the current priority, lead post-acquisition integration audits - readiness, onboarding of acquired entities into the control environment, and the design and operating effectiveness of controls in acquired businesses - Assess integration and change risk across governance, regulatory licensing and change-of-control conditions, finance and operations, data migration, key-person retention, and conduct and culture - Perform risk assessments to identify key areas of exposure and prioritize audit coverage across the plan and the acquisition pipeline - Direct co-sourced specialist (SME) support for deep-technical areas, retaining Internal Audit ownership of judgment and conclusions - Lead AI-enabled auditing - apply generative AI, agentic workflows, and data analytics across the audit lifecycle to expand coverage and efficiency, while retaining human ownership of judgment and conclusions Engagement & issue management - Lead multiple audit engagements concurrently, managing planning, fieldwork, and reporting end-to-end - Document audit findings, including control gaps and root cause, and draft clear, well-supported workpapers and reports - Track and validate remediation of identified issues, escalating delays or gaps to Internal Audit leadership - Contribute to the continuous improvement of audit methodologies and frameworks, and ensure conformance with the IIA Global Internal Audit Standards and the function's quality assurance requirements - Lead engagement teams, including staffing and coordinating co-sourced specialists, and mentor junior auditors to ensure quality and timely delivery across audits Stakeholder engagement & reporting - Partner with stakeholders across the business, Compliance, Legal, Risk, Finance, and Engineering teams to communicate audit results and advise on control improvements, while maintaining audit independence - Monitor the audit plan, the acquisition pipeline, and evolving regulatory expectations across the jurisdictions relevant to Payward's business - Partner with other Internal Audit managers and co-sourced specialists to ensure coordinated coverage across the audit plan What you bring - 8+ years of experience in internal audit, risk management, or regulatory examination within financial services, fintech, or crypto - Strong generalist audit background -- proven ability to plan and lead audits across business, financial, operational, and regulatory processes - Experience auditing complex, regulated environments; exposure to post-acquisition or M&A integration is a strong plus - Multi-jurisdiction experience -- auditing or assessing controls across more than one regulatory regime, ideally with globally distributed teams - Ability to get up to speed quickly on unfamiliar business models and direct specialist support where deep-technical depth is required - Experience communicating findings and recommendations to senior stakeholders, including board or audit committee audiences - Leadership experience, including managing audit workstreams, engagement teams, and co-sourced specialists - Comfortable operating across multiple time zones, partnering with globally distributed audit and business teams - Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality Nice to haves - Relevant certifications: CIA, CISA, CAMS, CFE, or equivalent - Prior M&A or integration audit, or transaction diligence, experience - Familiarity with crypto, fintech, or digital-asset business models Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Payward's Audit & Risk function operates as an Integrated Assurance organization, bringing together Internal Audit and Enterprise Risk Management under a unified risk oversight strategy. The function spans Internal Audit, SOX Compliance, and Enterprise Risk Management across multiple regulated entities and jurisdictions. Internal Audit partners with co-sourced providers, maintains direct reporting lines to the Global and Local Audit Committees, and is building a technology-forward assurance capability at the forefront of crypto and financial innovation. The opportunity You'll partner with Internal Audit leadership to execute the technology audit program, evaluating the design and operating effectiveness of controls across a broad IT environment - cybersecurity, identity and access management, the software development lifecycle, data and privacy, operational resilience, and AI. This is a hands-on role with real ownership over scope, stakeholders, and outcomes - you'll shape how safely Payward manages some of the highest-risks it carries. You'll be doing it at a crypto exchange - where the infrastructure spans blockchain-native systems and digital asset custody, deployment cycles are fast, and client trust depends on getting the controls right. If you want technology audit work where the systems are genuinely complex and the stakes matter, this is it. Responsibilities span the following areas: Technology audit execution - Plan and execute technology audits across a broad IT environment - cybersecurity, cloud, identity and access management, the software development lifecycle (SDLC) and change management - Assess the security of core systems holding sensitive customer records and identity documentation - access controls, data protection, monitoring, and regulatory and policy compliance - Assess operational resilience (business continuity, disaster recovery, and resilience testing), incident management, technology risk management, and third-party technology oversight - Review data governance, privacy, and data-lake controls, and assess AI governance, security, and privacy across the organization's use of AI and machine-learning systems - Test the design and operating effectiveness of IT general controls and application controls against frameworks such as ISO 27001, NIST CSF, SOC 2, or COBIT; identify gaps, perform root cause analysis, and assess business and financial-reporting impact - Apply AI-enabled workflows - AI-assisted testing, anomaly detection, and analytics - to expand coverage and efficiency, with human ownership of conclusions Engagement & issue management - Lead multiple audit engagements concurrently, managing planning, fieldwork, and reporting end-to-end - Document audit findings, including control gaps and root cause, and draft clear, well-supported workpapers and reports - Track and validate remediation of identified issues, escalating delays or gaps to Internal Audit leadership - Contribute to the continuous improvement of audit methodologies and frameworks, and ensure conformance with the IIA Global Internal Audit Standards and the function's quality assurance requirements - Lead engagement teams, including staffing and coordinating co-sourced specialists, to ensure quality and timely delivery across audits Stakeholder engagement & reporting - Serve as a trusted point of contact for control owners across Engineering, Infrastructure, and Security teams to communicate audit results and advise on control improvements, while maintaining audit independence - Translate technical findings into clear, actionable conclusions for non-technical stakeholders and senior leadership - Partner with other Internal Audit team members and co-sourced resources to ensure coordinated coverage across the audit plan What you bring - 5-8 years in IT audit, information security, or a related technology risk function, ideally within financial services, fintech, or crypto - Broad IT audit experience across several of: cybersecurity, identity and access management, ITGCs, cloud, SDLC and change management, data and privacy, operational resilience, and third-party technology risk - Strong grasp of control frameworks (ISO 27001, NIST CSF, SOC 2, or COBIT) and cloud environments (AWS, GCP, Azure) - Working knowledge of data governance and privacy (e.g., GDPR), with exposure to AI governance, security, and privacy - Technically fluent with enterprise technology (systems, databases, deployment pipelines) and able to translate findings clearly for engineers and senior leaders alike - Applies generative AI responsibly, with human oversight, to improve testing coverage and efficiency Nice to haves - Relevant certifications: CISA, CISSP, CRISC, CIA, or equivalent - Familiarity with blockchain infrastructure, digital asset custody, or crypto-native technology environments - Experience with CI/CD pipelines, version control, and modern deployment practices. - Exposure to operational resilience and ISO 27001 certification environments Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Payward's Audit & Risk function operates as an Integrated Assurance organization, bringing together Internal Audit and Enterprise Risk Management under a unified risk oversight strategy. The function spans Internal Audit, SOX Compliance, and Enterprise Risk Management across multiple regulated entities and jurisdictions. Internal Audit partners with co-sourced providers, maintains direct reporting lines to the Global and Local Audit Committees, and is building a technology-forward assurance capability at the forefront of crypto and financial innovation. The opportunity You'll partner with Internal Audit leadership to execute the technology audit program, evaluating the design and operating effectiveness of controls across a broad IT environment - cybersecurity, identity and access management, the software development lifecycle, data and privacy, operational resilience, and AI. This is a hands-on role with real ownership over scope, stakeholders, and outcomes - you'll shape how safely Payward manages some of the highest-risks it carries. You'll be doing it at a crypto exchange - where the infrastructure spans blockchain-native systems and digital asset custody, deployment cycles are fast, and client trust depends on getting the controls right. If you want technology audit work where the systems are genuinely complex and the stakes matter, this is it. Responsibilities span the following areas: Technology audit execution - Plan and execute technology audits across a broad IT environment - cybersecurity, cloud, identity and access management, the software development lifecycle (SDLC) and change management - Assess the security of core systems holding sensitive customer records and identity documentation - access controls, data protection, monitoring, and regulatory and policy compliance - Assess operational resilience (business continuity, disaster recovery, and resilience testing), incident management, technology risk management, and third-party technology oversight - Review data governance, privacy, and data-lake controls, and assess AI governance, security, and privacy across the organization's use of AI and machine-learning systems - Test the design and operating effectiveness of IT general controls and application controls against frameworks such as ISO 27001, NIST CSF, SOC 2, or COBIT; identify gaps, perform root cause analysis, and assess business and financial-reporting impact - Apply AI-enabled workflows - AI-assisted testing, anomaly detection, and analytics - to expand coverage and efficiency, with human ownership of conclusions Engagement & issue management - Lead multiple audit engagements concurrently, managing planning, fieldwork, and reporting end-to-end - Document audit findings, including control gaps and root cause, and draft clear, well-supported workpapers and reports - Track and validate remediation of identified issues, escalating delays or gaps to Internal Audit leadership - Contribute to the continuous improvement of audit methodologies and frameworks, and ensure conformance with the IIA Global Internal Audit Standards and the function's quality assurance requirements - Lead engagement teams, including staffing and coordinating co-sourced specialists, to ensure quality and timely delivery across audits Stakeholder engagement & reporting - Serve as a trusted point of contact for control owners across Engineering, Infrastructure, and Security teams to communicate audit results and advise on control improvements, while maintaining audit independence - Translate technical findings into clear, actionable conclusions for non-technical stakeholders and senior leadership - Partner with other Internal Audit team members and co-sourced resources to ensure coordinated coverage across the audit plan What you bring - 5-8 years in IT audit, information security, or a related technology risk function, ideally within financial services, fintech, or crypto - Broad IT audit experience across several of: cybersecurity, identity and access management, ITGCs, cloud, SDLC and change management, data and privacy, operational resilience, and third-party technology risk - Strong grasp of control frameworks (ISO 27001, NIST CSF, SOC 2, or COBIT) and cloud environments (AWS, GCP, Azure) - Working knowledge of data governance and privacy (e.g., GDPR), with exposure to AI governance, security, and privacy - Technically fluent with enterprise technology (systems, databases, deployment pipelines) and able to translate findings clearly for engineers and senior leaders alike - Applies generative AI responsibly, with human oversight, to improve testing coverage and efficiency Nice to haves - Relevant certifications: CISA, CISSP, CRISC, CIA, or equivalent - Familiarity with blockchain infrastructure, digital asset custody, or crypto-native technology environments - Experience with CI/CD pipelines, version control, and modern deployment practices. - Exposure to operational resilience and ISO 27001 certification environments Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. As a market leader in one of the fastest-growing industries in the world, Kraken is expanding across multiple dimensions — including through M&A and strategic investments globally. The Corporate Development team is central to that growth, helping Kraken stay nimble and opportunistic as we pursue leap-frog deals and new sources of competitive advantage. As an Associate on our Corporate Development team, you’ll play a significant role in our M&A, and growth activities globally. The opportunity - Lead due diligence across live transactions with cross-functional DRIs, organize and maintain the data rooms, schedule diligence and debrief sessions, and draft consolidated diligence reports. - Build initial operating models, trading comparables and precedent transactions, DCF and returns analyses, and accretion / dilution support. - Produce first-pass screening memos and company teardowns on inbound opportunities - Support ownership of our venture investment portfolio: maintain the deal-terms inventory (ownership, instrument, pro-rata, information rights, board / observer seats), collect quarterly portfolio-company KPI updates, and track valuation marks with IRR / MOIC per position. - Support the M&A cash obligations backbone with the rolling forecasts of deal-related cash outflows (consideration, holdbacks, to earnouts) for FP&A and Treasury. - Prepare executive deal materials, Board pages, to supporting data analysis. - Additional duties and responsibilities as assigned. What you bring - Bachelor's degree (BA or BS) from a university in Business, Commerce, Finance, Actuarial Science, or a related field. - 4+ years of experience at a leading investment bank, venture capital firm, private equity firm, management consultancy, or startup. - Excellence in understanding and scrutinizing business models (financials, mechanics, quality) within a financial institution. - Excellent financial modeling and valuation skills. - Demonstrated problem solving skills, writing experience (deal memos), and storytelling skills on industry trends, implications, and pain points. - Advanced Excel and experience with data analysis tools. - Ability to work self-directed and fluidly across multiple live, high-priority transactions in parallel. Nice to Haves - Proficiency with SQL. - Strong network in crypto and/or traditional financial markets is a plus. - Technical background or strong knowledge of industry software products and services. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Join our engineering team as a Site Reliability Engineer focused on the shared telemetry platform that helps teams understand, operate, and improve production services. You will work across metrics, logs, traces, alerting, dashboards, and profiling systems that make our platform observable at scale. As a member of the Telemetry team, you will help keep the systems that collect, store, query, and route operational data reliable and scalable. This is a hands-on role for an engineer who enjoys distributed systems, automation, observability, and solving production problems. You will work with Software Engineers, Platform teams, Security Engineers, and SREs to improve operational practices and support mission-critical services. The role includes incident response, on-call, platform improvements, and helping teams use telemetry effectively. The opportunity - Operate and improve the shared platform for metrics, logs, traces, alerting, dashboards, and profiling. - Maintain metrics collection, long-term storage, querying, dashboards, and alerting using Prometheus-compatible systems, VictoriaMetrics, Grafana, and modern alerting tools. - Operate log pipelines using Vector, Splunk, and Loki, including reliability, throughput, and troubleshooting. - Operate distributed tracing and profiling capabilities using Grafana Alloy, Tempo, OpenTelemetry, and Pyroscope. - Deploy and manage telemetry services using Terraform, Terragrunt, and container orchestration across multiple environments. - Troubleshoot missing data, slow queries, broken alerts, pipeline backpressure, and capacity issues. - Build reusable configuration and automation that helps teams manage dashboards, alerts, and telemetry integrations safely. - Participate in incident response and on-call, write runbooks, and improve the platform using what we learn from incidents. What you bring - 3+ years of experience as a Site Reliability Engineer, Platform/Infrastructure Engineer, Observability Engineer, or similar production engineering role. - Comfortable managing production systems at scale that collect, process, store, and serve telemetry such as metrics, logs, traces, or profiles. - Experience with Prometheus or a Prometheus-compatible monitoring stack, including metrics collection, querying, and alerting. - Experience troubleshooting distributed production systems, including availability, latency, data flow, and capacity issues. - Experience with Infrastructure as Code, particularly Terraform, and CI/CD. - Experience operating containerised workloads with Nomad, Kubernetes, or similar platforms. - Solid scripting/programming ability and comfort using AI tools and agents (e.g., Claude) to accelerate delivery. - Strong incident response, documentation, and collaboration skills. Nice to haves - Experience with VictoriaMetrics, Grafana, Tempo, Loki, Vector, Splunk, Alertmanager, or OpenTelemetry. - Experience with PromQL or LogQL, dashboards or alerts as code. - Experience with maintaining operators and their related CRDs in Kubernetes. - Experience with Consul, Vault, AWS, and on-premises or datacentre infrastructure. - Experience operating high-volume logging, streaming, or data pipelines. - Experience making practical trade-offs between observability data volume, performance, and cost. - Background in highly regulated or financial services environments where change management and audit trails are critical. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Core Infrastructure – Platforms team is responsible for the foundational platform that powers all Kraken on-premises and cloud infrastructure. We design and operate the systems that enable all engineering at Kraken; bringing together compute, storage, orchestration, and more into a unified, reliable platform. You’ll join a senior group of engineers working closely with SRE, Networking, and Security to deliver a stable, scalable, and secure foundation for all workloads. We’re looking for someone to help evolve and scale our Kubernetes platform as a core part of our next-generation infrastructure. The opportunity - Gain hands-on experience across Kubernetes cluster operations, deployments, networking, and scalability - Help build, and operate Kubernetes clusters across multiple datacenters - Triage and organize infrastructure issues, learning our systems and best practices along the way - Work with senior engineers to solve complex problems, reducing operational burden from the broader team - Build automation and tooling to improve team efficiency and reduce toil - Participate in on-call rotation to maintain platform reliability What you bring - Proven experience of 3+ year of working as a Site Reliability Engineer, Infrastructure/Platform/DevOps Engineer, Software Engineer or similar roles - Strong passion for providing technical guidance to stakeholders, with excellent communication skills and a customer-focused approach to resolving Kubernetes-related requests, removing blockers, and enabling engineering teams to succeed - Strong understanding of distributed systems fundamentals - Strong Linux systems knowledge: comfortable at the shell, understanding processes, networking basics, file systems, permissions - Networking fundamentals: TCP/IP, DNS, ports, IP addressing, basic routing, TLS, PKI concepts - Understanding of Kubernetes internals (control plane, scheduling, networking, storage) and concepts - Familiarity with orchestration or advanced Kubernetes networking (Cilium) - Ability to leverage AI tools and agents such as Claude and OpenAI to efficiently deliver business value - Scripting or programming experience (Python, Bash, Go, or similar) Nice to haves - Working experience running Kubernetes clusters - Exposure to cloud platforms (AWS, GCP, Azure) or on-premises infrastructure - Knowledge of Terraform or other Infrastructure as Code tools - Experience with storage systems (e.g., Ceph/Rook) Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Core Infrastructure – Platforms team is responsible for the foundational platform that powers all Kraken on-premises and cloud infrastructure. We design and operate the systems that enable all engineering at Kraken; bringing together compute, storage, orchestration, and more into a unified, reliable platform. You’ll join a senior group of engineers working closely with SRE, Networking, and Security to deliver a stable, scalable, and secure foundation for all workloads. We’re looking for someone to help evolve and scale our OpenStack platform as a core part of our next-generation infrastructure. The opportunity - Gain hands-on experience across OpenStack platform operations: compute (Nova), networking (Neutron), and provisioning (Ironic) - Learn storage systems fundamentals, including Ceph architecture, operations, and troubleshooting - Handle feature requests and support tickets for both OpenStack and Storage systems, learning core concepts along the way - Work with senior engineers to troubleshoot complex issues across the full stack, reducing operational burden from the team - Understand how storage integrates with our infrastructure (whether through OpenStack Cinder or Kubernetes CSI) - Build automation and tooling to improve team efficiency and reduce toil across both platforms - Contribute to documentation and runbooks for operations and troubleshooting - Participate in on-call rotation to maintain platform reliability What you bring - Proven experience of 3+ year of working as an Infrastructure/Platform/DevOps Engineer, Software Engineer or similar roles - Strong passion for providing technical guidance to stakeholders, with excellent communication skills and a customer-focused approach to resolving compute / storage related requests, removing blockers, and enabling engineering teams to succeed - Hands-on experience building and maintaining at least one of Openstack private cloud or Ceph networked storage platforms - Strong understanding of distributed systems fundamentals - Strong Linux systems knowledge: comfortable at the shell, understanding processes, networking basics, file systems, permissions - Networking fundamentals: TCP/IP, DNS, ports, IP addressing, basic routing, TLS, PKI concepts - Ability to leverage AI tools and agents such as Claude and OpenAI to efficiently deliver business value - Scripting or programming experience (Python, Bash, Go, or similar) Nice to haves - Working experience running Kubernetes clusters - Exposure to cloud platforms (AWS, GCP, Azure) or on-premises infrastructure - Knowledge of Terraform or other Infrastructure as Code tools - Experience with storage systems (e.g., Ceph/Rook) Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers. We are looking for a Head of Operations, Platform Product to join our Payward Services team. This is a jack-of-all-trades operator: someone who has done the consulting-to-operating transition, is hungry for a remit that outstrips their years, can go as deep on a product flow as on a regulatory filing, and wants to help build a regulated B2B2C business from the inside. You will own the operational running of some of our US regulated entities acting as their functional operating lead; support the licensing workstreams that expand that footprint through to approval; and drive the special projects and platform-growth initiatives that move our Payward Services business forward. The opportunity - Own platform product operations and launch readiness for our B2B2C products (KYC/KYB, lending, unified APIs). Gate go-lives against regulatory and operational requirements, and build the operations that let products ship fast and scale. You're comfortable diving deep into the product itself — how a flow works, where it breaks, and what it takes to launch it in a regulated market. - Drive cross-functional execution on roadmap milestones, compliance deliverables, and infrastructure work — running complex programs across Product, Engineering, Legal, Compliance, Finance, and external partners. - Run day-to-day operations across our US regulated entities, licensing maintenance, operational risk and incident management, outsourcing and intra-group coordination, audit and examination readiness, and Board / ExCo / management reporting. You act as the functional operating lead (functional-COO equivalent) for these entities. - Lead the operational work behind our US licensing workstreams — state money transmitter licenses (including NMLS filings) and state lending licenses — partnering with Legal and Compliance to turn regulatory requirements into governance processes, controls, documentation, and the evidence examiners expect, and supporting each licence through to approval where needed. - Serve as the operational counterpart to regulators and examiners alongside Legal and Compliance: information requests, supervisory queries, incident notifications, and closing out follow-up actions. - Represent the operational side of the US regulated entities in board, regulatory, and executive discussions, and champion a high-leverage operating model — defining core metrics, improving systems, and elevating how we build and scale regulated B2B products. What you bring - 8–12 years of experience, with roots in strategy consulting (MBB, Big 4 strategy, or boutique) and a proven track record of operational execution in-house. - Time spent operating inside a scaling fintech, bank, or crypto firm in roles like special projects, chief of staff, operations strategy, business/product operations, or operations lead — with a track record of taking on scope well beyond your title. - Experience running or working on a B2B or B2B2C business in tech, ideally including running or supporting platform teams (shared infrastructure, APIs, internal-client / partner models). - A genuine jack-of-all-trades who can dive into product: comfortable sitting with Product and Engineering and getting into the mechanics, not just managing from the outside. - Working familiarity with the US regulated financial landscape and a feel for what supervision and examination actually involve. You can map regulation to business processes without a translator. - Experience setting up or working with compliance programs, including KYC / KYB onboarding programs. - A track record of running complex cross-functional programs with no formal authority, and of picking up work outside your job description because it needed doing. - Applies rigorous governance and control standards while remaining pragmatic about process — able to distinguish between controls that genuinely protect the business and procedures that simply add friction without corresponding value. - An excellent communicator across regulators, boards, engineers, and commercial partners. - Comfortable with ambiguity, a broad remit, and a title that means ownership rather than headcount. You measure yourself by what you ship and land — and that's what excites you. Nice to haves - Hands-on experience supporting or leading a regulatory-change program, end to end. - Crypto or digital-assets experience, in industry or through regulated product launches, including familiarity with crypto-native operations (treasury and custody). - Former founder, GM, or early operations hire at a fintech or crypto startup. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. This role will own the product strategy, roadmap, and delivery for key fraud projects. You will work closely with Engineering, Legal, Finance, Risk, and external vendors to design and launch secure, compliant fraud systems that enable Kraken to operate across jurisdictions while protecting users from fraud and supporting investigations—without disrupting legitimate client activity. This role requires strong product ownership, cross-functional coordination, and experience working with fraud/ATO detection/prevention mechanisms and fraud case management. The opportunity - Own the product strategy and roadmap for fraud solutions, including running the project to revamp case management for fraud and ATO . - Lead end-to-end delivery of fraud features from discovery and design through implementation and launch. - Collaborate with Engineering teams to define technical specifications, APIs, workflows, and operational processes for fraud and ATO. - Work closely with Legal, Fraud Strategy, and Ops teams to ensure products meet requirements across jurisdictions. - Partner with external vendors to define integration scope, capabilities, and technical requirements. - Build systems that support investigations, risk detection, and user protection while minimizing friction for legitimate client activity. - Prioritize initiatives that improve monitoring coverage, attribution accuracy, alerting quality, and operational efficiency. What you bring - 4+ years of Product Management experience, preferably in fraud, crypto, trading platforms, or financial infrastructure. - Strong understanding of fraud processes and infrastructure. - Experience working with institutional trading products or financial market infrastructure. - Ability to work cross-functionally with engineering, legal, finance, compliance, and external vendors. - Experience managing API-based integrations with third-party providers. - Strong organizational and stakeholder management skills. - Ability to translate complex technical systems into clear product requirements and roadmaps. Nice to haves - Familiarity with ATO or Identity management - Familiarity with Case Management automation leveraging AI. - Experience with legal, compliance or traditional finance regulations. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. This role will own the product strategy, roadmap, and delivery for key fraud projects. You will work closely with Engineering, Legal, Finance, Risk, and external vendors to design and launch secure, compliant fraud systems that enable Kraken to operate across jurisdictions while protecting users from fraud and supporting investigations—without disrupting legitimate client activity. This role requires strong product ownership, cross-functional coordination, and experience working with fraud/ATO detection/prevention mechanisms and fraud case management. The opportunity - Own the product strategy and roadmap for fraud solutions, including running the project to revamp case management for fraud and ATO . - Lead end-to-end delivery of fraud features from discovery and design through implementation and launch. - Collaborate with Engineering teams to define technical specifications, APIs, workflows, and operational processes for fraud and ATO. - Work closely with Legal, Fraud Strategy, and Ops teams to ensure products meet requirements across jurisdictions. - Partner with external vendors to define integration scope, capabilities, and technical requirements. - Build systems that support investigations, risk detection, and user protection while minimizing friction for legitimate client activity. - Prioritize initiatives that improve monitoring coverage, attribution accuracy, alerting quality, and operational efficiency. What you bring - 4+ years of Product Management experience, preferably in fraud, crypto, trading platforms, or financial infrastructure. - Strong understanding of fraud processes and infrastructure. - Experience working with institutional trading products or financial market infrastructure. - Ability to work cross-functionally with engineering, legal, finance, compliance, and external vendors. - Experience managing API-based integrations with third-party providers. - Strong organizational and stakeholder management skills. - Ability to translate complex technical systems into clear product requirements and roadmaps. Nice to haves - Familiarity with ATO or Identity management - Familiarity with Case Management automation leveraging AI. - Experience with legal, compliance or traditional finance regulations. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Our Regulatory Legal team is the group responsible for maintaining and growing Kraken’s product offerings across the EU and UK and for advising the business on its day-to-day regulatory obligations. We’re a tight, experienced group of lawyers from a diverse range of tradfi, fintech, and crypto backgrounds who move fast, stay curious, and take pride in the commercial accountability of our advice – partnering directly with Compliance, Product, and senior leadership to keep our licensed entities running smoothly and our regulators well served. The Senior Counsel role is a remote role based in the UK or the EU, and will report into the EU/UK Regulatory Legal team. The role exists to own the significant volume of ongoing, business-as-usual regulatory work that currently falls to a small group of very senior lawyers – freeing them to focus on strategic licensing initiatives, complex transactions, and team leadership. You will operate as a practical legal generalist with focus on: - Product advice covering Payward’s growing offerings in the EU and UK (Krak card, payments and staking, among other things) - Cryptoasset Regime Compliance (under MiCA/EU or in the UK) — advising on regulatory obligations for CASPs including supporting on the steady flow of regulatory queries, notifications and supervisory correspondence that keeps our licensed entities compliant and our regulatory relationships strong; and - Payments & e-money compliance — advising on regulatory obligations affecting our e-money and payment accounts and supporting related workstreams as they arise. We’re looking for a hands-on lawyer with strong regulatory fluency and a track record of independently owning BAU regulatory relationships (ideally honed in the regulated financial sector). This is a fully remote role for a qualified lawyer in the UK or EU. The opportunity - Provide legal support on cryptoasset, e-money and payment services regulatory requirements, including advising on account-access obligations and related operational compliance questions - Support the team’s active licensing applications and other in-flight EU/UK licensing or registration workstreams, including compiling application materials and coordinating with outside counsel - Provide regulatory support on corporate transactions and structural changes affecting EU/UK entities (e.g., change-of-control notifications, corporate client migrations) - Support the day-to-day relationship with regulators for our licensed entities - Translate complex regulatory frameworks (e.g., MiCA and the UK Cryptoasset Regime, CBI and FCA rulebooks, AML/CTF, DORA, outsourcing requirements, and e-money and payment services regulation) into pragmatic, actionable guidance for the business - Foster a culture of clarity, favouring plain-English communication, measurable risk tradeoffs, and decision-ready recommendations What you bring - Qualified lawyer (Solicitor/Barrister of England & Wales, Irish Solicitor/Barrister, or equivalent admitted in an EU Member State) - 10+ years’ post-qualification experience (PQE) in financial services regulatory law gained at a regulated financial services institution (e.g., a bank, payment institution, broker-dealer, exchange, or crypto services provider) or in a law firm/private practice supporting such clients, with demonstrated ability to independently own BAU regulatory workstreams - Direct experience supporting regulator engagement (e.g., with the CBI, FCA, or an equivalent EU competent authority), including notifications, information requests, and supervisory correspondence - Substantive experience advising on MiCA or the UK Cryptoasset Regime (i.e., FCA authorisation for regulated cryptoasset activities under the Financial Services and Markets Act 2000 (Cryptoassets) Regulations 2026) — experience with one regime is sufficient; both is not required - Substantive experience with e-money and payment services regulation in the EU or UK (experience in one jurisdiction is sufficient; both is not required), including account-access and open banking obligations - Experience in AML/CTF (anti-money laundering / counter-terrorist financing), including advising on related policies, controls, and regulatory expectations - Experience advising on outsourcing arrangements and operational resilience compliance (e.g., Digital Operational Resilience Act in the EU, or the FCA/PRA operational resilience regime in the UK) - Outstanding analytical, drafting, and organisational skills with crisp, plain-English writing - Ability to efficiently and confidently distill complex legal and regulatory issues into clear, actionable guidance for non-lawyer stakeholders - Pragmatic, commercially accountable approach to legal and regulatory risk that prioritises providing stakeholders with a useful range of options and clear recommendations - Comfortable operating with a high degree of autonomy and owning a broad, fast-moving BAU workload from day one Nice to haves - Familiarity with MiFID II and its application to investment services, including derivatives, equities, and emerging tokenised financial instruments - Experience supporting change-of-control notifications or other regulatory aspects of corporate transactions - An authentic interest in crypto and digital assets, and familiarity with Payward’s and competitors’ products Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. As a Client Engagement Specialist, Trading Expert you will be the first point of contact when our clients need assistance with any of our trading products - whether it be consumer, spot, margin, futures or kraken desktop. Our Trading EXP support team handles inquiries from clients using our pro web, pro app, consumer app, consumer web, crypto deposits+withdrawals and kraken desktop applications. Anything related to trading falls in our wheelhouse and we’ve recently cross trained in crypto DW as well. You will work closely with clients from all walks of life and potentially other internal departments such as product, compliance, engineering or other support teams to solve clients’ technical issues, while providing the excellent customer service our clients expect from Kraken. The trading experience team is just that, all about the clients trading experience. Our business and main source of revenue is trading so it’s vital that we have a team able to assist clients placing orders, opening leverage positions, help with charting, breaking down fees, reporting bugs or anything trading related. Our clients rely on a team of experienced Kraken enthusiasts who can help them every step of the way on their trading journey from newbies, to people who just need to on/off ramp for DeFi degen trades to sophisticated professional traders. We’re all trading aficionados and obsessed with crypto and while we don’t expect you to be a master you must be familiar and have some foundation knowledge with the will to learn. This is a fully remote role requiring English fluency. You must be willing to work evenings and weekends. The opportunity - Answer clients’ trading/futures/consumer/Kraken desktop/Crypto DW questions via text and live support channels (Zendesk/Email/possibly Telegram). - Diagnose and resolve clients’ trading/futures/Kraken desktop/Crypto DW issues - Provide testing and feedback for new trading features before they are released to clients. - Assist in the management of our Consumer/Trading/Futures/Kraken Desktop support team (QA for other specialists, possibly improving training materials, updating confluence articles etc.). - Providing calculation breakdowns for clients questions regarding fees, margin levels, P/L explanations etc - Potentially monitor trading activity looking for fraudulent actions or trade out attacks What you bring - Experience working in customer service roles, where you have proven to be a pro at delivering a 5 star experience. This can be within retail, hospitality, or a customer service center. - Experience with trading platforms within digital assets or other assets, including advanced trading platforms. Ideally, you have used one of our products. - Knowledge of trading and charting, with an understanding of leveraged trading (Futures/Margin, or preferably both) - Good math skills - Fast learner, able to adapt to change, as our products are always changing - Fluent in English and available to work evenings and weekends. Working hours would likely be North America/EU. Nice to haves - Deep knowledge of the crypto space, you're a true crypto degen who lives and breathes the industry, from market trends to community culture - Experience with Google Sheets and Google Script - Experience with our platform's API or similar platforms - Speaks French, German, and/or Spanish (in addition to English) - Other data analytics skills or experience Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Payward's Data team builds and operates the data infrastructure, pipelines, and analytics platforms that power decision-making, reporting, and controls across the business. The team partners closely with functions across the company, including Risk & Audit, IT, Finance, and Engineering, to make sure the data those functions depend on is reliable, well-governed, and ready to stand up to scrutiny. This role sits within the Data & Audit Readiness team and is dedicated to acting as the program management and coordination layer between the Data team and internal Audit, Risk, Security, Finance, Compliance, and external auditors. You will own the inventories, playbooks, catalogs, and access processes that keep the Data team's systems and datasets audit ready, translating audit engagements directly into coordinated, well-documented responses. This is a hands-on coordination role where you will build the inventories, playbooks, and governance processes that let the Data team turn audit requests into a repeatable, provable state of readiness. This is an individual contributor role with no direct reports, sitting under the Director, Regulatory Analytics & Reporting. The opportunity - Act as the program management layer for the Data team during audits, interfacing with internal Audit coordination teams (Risk and Security), Finance, Compliance, and external auditors. - Own audit readiness as a continuous, always-on practice. Proactively maintaining inventories, playbooks, and catalogs between audits, not only once one is actively underway. - Create and manage an inventory of audit tests, expected requests, and response playbooks for Data team–owned systems and processes. - Maintain a catalog of data sources in scope for audit, including known issues, readiness status, and areas for improvement, supported by ongoing testing including mock testing and identification of areas requiring reengineering. - Align closely with business stakeholders such as Finance, Security, and Compliance to provide guidance and coordination support during audit activities. - Implement tagging and governance processes, in collaboration with Data Governance, to identify endorsed datasets and tables considered "audit ready." - Manage the auditor data access role to ensure access is fit for purpose. What you bring - 7+ years of experience in program or project management, audit coordination, or data governance, ideally within a regulated or heavily audited environment in financial services. - Experience with SOC, SOX, IT general controls, or other regulatory audit frameworks. - Experience coordinating audit engagements or acting as a liaison between technical teams and Internal Audit, Risk, Compliance, or external auditors. - Strong organizational skills, with experience building and maintaining inventories, playbooks, or documentation for recurring cross-functional processes. - Familiarity with data cataloging, tagging, or governance practices, and how they support audit readiness and control certification. - Understanding of data access management principles and the ability to evaluate whether access is fit for purpose. - Excellent written and verbal communication skills, with the ability to produce documentation that satisfies both technical stakeholders and auditors. Nice to haves - Familiarity with audit management platforms (e.g., AuditBoard, Jira, Workiva). - Knowledge of automated control design and control automation. - Prior experience building or scaling a SOC, SOX or a control system in a hyper-growth or first-year SOX company. - PMP, CAPM, or similar program/project management certification. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Payward's Data team builds and operates the data infrastructure, pipelines, and analytics platforms that power decision-making, reporting, and controls across the business. The team partners closely with functions across the company, including Risk & Audit, IT, Finance, and Engineering, to make sure the data those functions depend on is reliable, well-governed, and ready to stand up to scrutiny. This role sits within the Data & Audit Readiness team and is dedicated to acting as the program management and coordination layer between the Data team and internal Audit, Risk, Security, Finance, Compliance, and external auditors. You will own the inventories, playbooks, catalogs, and access processes that keep the Data team's systems and datasets audit ready, translating audit engagements directly into coordinated, well-documented responses. This is a hands-on coordination role where you will build the inventories, playbooks, and governance processes that let the Data team turn audit requests into a repeatable, provable state of readiness. This is an individual contributor role with no direct reports, sitting under the Director, Regulatory Analytics & Reporting. The opportunity - Act as the program management layer for the Data team during audits, interfacing with internal Audit coordination teams (Risk and Security), Finance, Compliance, and external auditors. - Own audit readiness as a continuous, always-on practice. Proactively maintaining inventories, playbooks, and catalogs between audits, not only once one is actively underway. - Create and manage an inventory of audit tests, expected requests, and response playbooks for Data team–owned systems and processes. - Maintain a catalog of data sources in scope for audit, including known issues, readiness status, and areas for improvement, supported by ongoing testing including mock testing and identification of areas requiring reengineering. - Align closely with business stakeholders such as Finance, Security, and Compliance to provide guidance and coordination support during audit activities. - Implement tagging and governance processes, in collaboration with Data Governance, to identify endorsed datasets and tables considered "audit ready." - Manage the auditor data access role to ensure access is fit for purpose. What you bring - 7+ years of experience in program or project management, audit coordination, or data governance, ideally within a regulated or heavily audited environment in financial services. - Experience with SOC, SOX, IT general controls, or other regulatory audit frameworks. - Experience coordinating audit engagements or acting as a liaison between technical teams and Internal Audit, Risk, Compliance, or external auditors. - Strong organizational skills, with experience building and maintaining inventories, playbooks, or documentation for recurring cross-functional processes. - Familiarity with data cataloging, tagging, or governance practices, and how they support audit readiness and control certification. - Understanding of data access management principles and the ability to evaluate whether access is fit for purpose. - Excellent written and verbal communication skills, with the ability to produce documentation that satisfies both technical stakeholders and auditors. Nice to haves - Familiarity with audit management platforms (e.g., AuditBoard, Jira, Workiva). - Knowledge of automated control design and control automation. - Prior experience building or scaling a SOC, SOX or a control system in a hyper-growth or first-year SOX company. - PMP, CAPM, or similar program/project management certification. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Payward's Data team builds and operates the data infrastructure, pipelines, and analytics platforms that power decision-making, reporting, and controls across the business. The team partners closely with functions across the company, including Risk & Audit, IT, Finance, and Engineering, to make sure the data those functions depend on is reliable, well-governed, and ready to stand up to scrutiny. This role sits within the Data & Audit Readiness team and is dedicated to supporting overall audit readiness from a data standpoint. You will own the inventories, playbooks, catalogs, and access processes that keep the Data team's systems and datasets audit ready, translating audit engagements directly into coordinated, well-documented responses. Because audit readiness is best designed rather than bolted on, this role calls for a data architect's background — someone who has built data pipelines before and knows how to shape them for traceability, access control, and testability from day one. This is a hands-on, builder's role where you will build the ETL pipelines, dashboards, and audit-ready data architecture that let Internal Audit turn audit and review planning into data-driven testing. The opportunity - Collaborate on the technical coordination and stewardship layer for shared datasets and systems in scope for audit, including financial systems, recordkeeping, and downstream reporting processes. - Spearhead improvements to governance, communication, and coordination around upstream schema and logic changes that impact downstream systems and audit-related processes. - Support technical analysis and downstream impact assessment during the change management process to improve downstream visibility for datasets, tables, and systems in scope for audit. - Support the development and maintenance of reusable audit-ready dataset patterns, including automated validation, data quality checks, and monitoring. - Review processes and datasets in scope for Audit, examine existing operational pain points, and propose reengineering opportunities and longer-term process improvements. - Provide technical guidance to business stakeholders and the Audit PM around specific Audit requests. What you bring - 7+ years of experience in data analytics or data engineering, ideally supporting internal audit, risk, or SOX compliance functions within the fintech, payments, financial market or crypto where data quality and scale are non-negotiable. - Experience managing and designing data architecture in a regulated environment, having designed and built data pipelines with governance, traceability, and audit requirements considered from the outset. - Hands-on experience building and owning production data pipelines, with strong familiarity with dbt and Airflow or equivalent orchestration tools. - Full mastery of SQL including complex joins, CTEs and analytical functions, alongside strong Python proficiency for pipeline development and analysis. - Experience documenting technical and business requirements, including metadata, KPI definitions, business rules, data process flows, and data dictionaries. - Familiarity with data administration tasks: job scheduling, error/exception handling, and troubleshooting production ETL workflows. - Experience partnering with Data Engineering and/or Data Governance teams on shared datasets, schema changes, and downstream impact analysis. - Strong communicator who can translate audit and business requirements into technical specifications and translate technical work back into terms non-technical stakeholders understand. Nice to haves - Experience building or scaling a data analytics function within an audit or risk organization from the ground up. - Familiarity with AI-assisted or automation tools for data quality checks, testing, or workflow efficiency. - Familiarity with audit management platforms (e.g., AuditBoard, Jira, Workiva). Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Payward's Data team builds and operates the data infrastructure, pipelines, and analytics platforms that power decision-making, reporting, and controls across the business. The team partners closely with functions across the company, including Risk & Audit, IT, Finance, and Engineering, to make sure the data those functions depend on is reliable, well-governed, and ready to stand up to scrutiny. This role sits within the Data & Audit Readiness team and is dedicated to supporting overall audit readiness from a data standpoint. You will own the inventories, playbooks, catalogs, and access processes that keep the Data team's systems and datasets audit ready, translating audit engagements directly into coordinated, well-documented responses. Because audit readiness is best designed rather than bolted on, this role calls for a data architect's background — someone who has built data pipelines before and knows how to shape them for traceability, access control, and testability from day one. This is a hands-on, builder's role where you will build the ETL pipelines, dashboards, and audit-ready data architecture that let Internal Audit turn audit and review planning into data-driven testing. The opportunity - Collaborate on the technical coordination and stewardship layer for shared datasets and systems in scope for audit, including financial systems, recordkeeping, and downstream reporting processes. - Spearhead improvements to governance, communication, and coordination around upstream schema and logic changes that impact downstream systems and audit-related processes. - Support technical analysis and downstream impact assessment during the change management process to improve downstream visibility for datasets, tables, and systems in scope for audit. - Support the development and maintenance of reusable audit-ready dataset patterns, including automated validation, data quality checks, and monitoring. - Review processes and datasets in scope for Audit, examine existing operational pain points, and propose reengineering opportunities and longer-term process improvements. - Provide technical guidance to business stakeholders and the Audit PM around specific Audit requests. What you bring - 7+ years of experience in data analytics or data engineering, ideally supporting internal audit, risk, or SOX compliance functions within the fintech, payments, financial market or crypto where data quality and scale are non-negotiable. - Experience managing and designing data architecture in a regulated environment, having designed and built data pipelines with governance, traceability, and audit requirements considered from the outset. - Hands-on experience building and owning production data pipelines, with strong familiarity with dbt and Airflow or equivalent orchestration tools. - Full mastery of SQL including complex joins, CTEs and analytical functions, alongside strong Python proficiency for pipeline development and analysis. - Experience documenting technical and business requirements, including metadata, KPI definitions, business rules, data process flows, and data dictionaries. - Familiarity with data administration tasks: job scheduling, error/exception handling, and troubleshooting production ETL workflows. - Experience partnering with Data Engineering and/or Data Governance teams on shared datasets, schema changes, and downstream impact analysis. - Strong communicator who can translate audit and business requirements into technical specifications and translate technical work back into terms non-technical stakeholders understand. Nice to haves - Experience building or scaling a data analytics function within an audit or risk organization from the ground up. - Familiarity with AI-assisted or automation tools for data quality checks, testing, or workflow efficiency. - Familiarity with audit management platforms (e.g., AuditBoard, Jira, Workiva). Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers. As a Software Engineer in Payward Services you'll build and scale the systems that make this platform work under the hood, from real-time coordination across services to the infrastructure enterprise partners depend on to move money and assets safely, at scale, every day. We’re looking for builders who thrive in ambiguity, move quickly with ownership, and care deeply about creating robust solutions. The opportunity - Design and implement robust Rust services and libraries that power trading, payments, and crypto experiences with a focus on reliability, performance, and user impact. - Write reusable, testable, and highly efficient code that scales across teams and supports revenue-critical systems without compromising safety or security. - Collaborate on large-scale distributed systems architecture, translating evolving product requirements into resilient, low-latency solutions. - Work alongside hundreds of experienced Rust engineers, contributing to a high-performance, product-driven engineering culture. What you bring - 3+ years of software engineering experience - Proficient in writing network services or asynchronous code in Rust - Have a security-first mindset during system design to ensure robustness - Demonstrate the ability to autonomously debug issues across the stack (OS, network, application) - Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions - Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems - Take complete end-to-end ownership of systems and libraries Nice to haves - Experience building B2B focused products, ideally in the fintech or crypto space Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. If you thrive in a challenging, fun, fast-paced environment, the Network Engineer role within Core Infrastructure Engineering at Kraken is for you! This is a strategic, security-minded, hands-on position critical to Kraken's success - on a highly dedicated team that designs, builds, secures, and operates the entire network and data-center infrastructure for one of the world's leading cryptocurrency exchanges. We want a dynamic, code-forward self-starter who thinks "outside the box," sweats the operational details, and automates the repetitive work away. This role spans four disciplines - build, secure, operate, and automate. We don't expect anyone to master all of them on day one. We hire across levels: earlier-career engineers will focus on hands-on build and the operational request queue and grow into design and tooling, while senior engineers will lead fabric/network design, own automation, and mentor the team. The opportunity Design & build data centers - Design and build data centers end-to-end: cages, racks, PDU/power, structured cabling, and hardware install - Deliver connectivity - circuits, dark fiber, and DIA - including carrier/vendor coordination, cross-connects, and capacity planning - Stand up and evolve modern data-center fabrics (e.g., Cisco ACI and HPE Juniper Apstra) Secure the network - Design, implement, and defend a "zero-trust," defense-in-depth network, with firewalls at the center (policy, segmentation, secure connectivity) - Implement and evolve enterprise network access controls (RBAC, least-privilege, segmentation) - Partner with Engineering and IT Security so security is "built-in" from the start and features ship securely and monitored Operate & respond - Serve as a first responder to a high volume of inbound infrastructure requests - provisioning, access, connectivity, and troubleshooting - and keep the queue moving - Monitor and maintain all physical infrastructure (network, security, compute), cloud environments, and remote sites; respond to critical incidents to maximize uptime Automate & tool - Manage and deploy "infrastructure as code" at scale - Build team tooling - automation, internal utilities, and AI agents - to reduce toil and scale the team - Write high-quality policies, procedures, and technical documentation; evangelize and (at senior levels) mentor on secure-network practices What you bring - 2+ years of network engineering with a security-minded approach - Hands-on with firewalls (e.g., Palo Alto Networks / PAN-OS / Panorama) - a huge plus - Hands-on data-center / physical infrastructure work: racking, cabling, power, cross-connects, and hardware install - Working knowledge of switching (VLANs, capacity planning) and routing (OSPF, BGP, ECMP, PBR) - Exposure to public cloud networking (AWS, Azure, or GCP) and hybrid connectivity - Familiarity with infrastructure-as-code / automation (e.g., Terraform, Ansible) and a code-forward mindset - Comfort with VPN / remote-access connectivity - A bias for automating repetitive work and a strong operational / ownership instinct - Industry-standard platforms from vendors such as Palo Alto Networks, Cisco, HPE Juniper Networking, and HPE Aruba Networking - Valid passport and ability to travel internationally as needed Nice to haves - Data-center design & build at scale (multi-site buildouts, carrier/circuit delivery, capacity planning) - Data-center fabric design: Cisco ACI, HPE Juniper Apstra - Deep firewall design & operations (multi-site policy, HA clusters, PAN-OS/Panorama at scale) - Building AI agents / developer tooling that reduce operational load (agentic triage, runbook automation) - Defensive security systems against internal and external threats; IDS/IPS, security monitoring; security testing (performance- and threat-based); offensive/defensive concepts - Deeper public / private / hybrid cloud experience; owning IaC pipelines end-to-end Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Our commitment Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice