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Own day‑to‑day workplace operations for the Bengaluru office, including building services, front‑of‑house, shipping, events, health & safety, and the employee transportation program; lead the workplace services team, manage contractor performance, and oversee the OPEX budget for facilities and events.
Experienced workplace manager or operations leader with strong EQ, strategic mindset, and proven ability to run facilities, coach teams, manage budgets, and partner with finance and external facilities managers.
Ensures a safe, productive, and engaging environment that supports Stripe’s mission to grow the internet economy, while maintaining global standards and reliable services for thousands of employees and visitors.
Candidates who thrive in fast‑moving, high‑impact settings, can stay calm under pressure, translate feedback into actionable improvements, and build strong relationships across senior leadership and cross‑functional partners.
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
The Workplace team’s mission is to create and support work environments that are welcoming, comfortable, and intuitive. These spaces are designed to promote collaboration, well-being, and productivity while adhering to the rigorous safety, security, and confidentiality standards required of a financial services company.
The Workplace Experience team comprises operations, hospitality-focused and financially responsible professionals who directly shape the daily experiences of Stripes, visitors, and candidates across 20+ global office locations. This geographically dispersed team oversees facilities management, daily operations, and programs, including a culinary team dedicated to preparing nutritious meals.
We're looking for a strategic leader and experienced workplace manager with a high EQ who's enthusiastic about, and has a driving need to deliver, the best possible workplace experience for Stripes. You will be a key member of our Experience team and responsible for ensuring that workplace operations, experiences, facilities, and programs run smoothly at our Bengaluru office. As a business partner, you have a deep understanding of the needs, experiences, and day-to-day realities of Stripes at your location and build strong relationships not only with site leads but also with cross-functional partners across the organization.
This role requires a high level of expertise and operational oversight—from understanding how the building functions top to bottom to governance of contractor team performance and ensuring financial accountability. Bengaluru is a complex site with a significant employee transportation program, and you will be accountable for the reliability, service quality, and continuous improvement of these operations. You will work in close strategic partnership with our integrated facilities management partner, establishing clear expectations, maintaining strong governance, addressing performance gaps, and ensuring services meet Stripe’s operational and workplace experience standards.
You will also play a critical role in managing operational incidents and disruptions. This requires remaining calm under pressure, bringing structure to ambiguity, coordinating the appropriate internal and external partners, communicating clearly with stakeholders, and translating lessons from incidents into durable operational improvements.
A key part of the role is anticipating the needs of the business by understanding both the site and the broader context of company growth. You will gather and synthesize feedback from multiple sources to ensure the workplace strategy is informed by real insights from the ground. While enterprise workplace strategy is developed centrally, you are expected to bring informed recommendations based on local business needs and operational insight, and to own successful implementation and adoption at your site. You will develop site-level plans, surface material risks early, and provide leaders with clear recommendations and trade-offs rather than simply escalating problems.
Stripe
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