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Own the day‑to‑day relationship with Stripe’s largest, most complex accounts, delivering a Gold Standard experience. Lead user‑facing meetings, create long‑term solution content, and coordinate with Ops, product, and account teams to resolve fraud, disputes, declines, and support product adoption and global expansion.
At least 5 years of enterprise‑level, client‑facing experience, a bachelor’s degree, strong written and verbal communication, and solid technical chops – API knowledge, SQL basics, and troubleshooting skills. Ability to lead complex integration conversations and manage relationships across multiple stakeholder levels.
The role directly fuels Stripe’s mission to increase the internet’s GDP by helping its biggest customers extract more value, scale globally, and stay loyal to the platform. Successful account outcomes drive revenue growth and reinforce Stripe’s reputation as a trusted financial infrastructure partner.
A self‑starting, organized professional who thrives on consultative problem‑solving, enjoys cross‑functional collaboration, and is comfortable navigating technical discussions with senior technical and business stakeholders. Ideal for someone with a strong product sense and a passion for the payments ecosystem.
Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead. This is an opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships, we offer customized, strategic consultation and proactively identify opportunities to help businesses deliver more value to their customers, optimize their technical operations, and accelerate global growth with Stripe.
Strategically support Stripe’s largest and most complex users.
We're looking for someone who meets the minimum requirements for the role. If you meet these requirements, we encourage you to apply. Preferred qualifications are a bonus, not a requirement.
