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Own the technical side of every International upmarket deal over 15 locations – from building and delivering tailored demos and labs that drive decisions, to architecting solutions, leading security and compliance reviews, and staying involved through procurement to go‑live and clean hand‑off.
7+ years in solutions architecture, solutions engineering or technical consulting with a proven elite demo and lab track record, experience in hospitality/retail/payments for multi‑location operators, strong integration fluency (REST APIs, webhooks) and security/compliance expertise (PCI DSS, GDPR, PIPEDA, Australian Privacy Act), plus executive presence with C‑suite and IT leaders.
The role is the make‑or‑break engine for Toast International’s upmarket growth, turning complex multi‑site prospects into signed customers and ensuring the promised technical outcome is delivered, while feeding product and sales insights that improve future deals.
A candidate who thrives on high‑stakes, customer‑facing technical engagements, enjoys building and resetting demo environments, can translate complex requirements into clear solutions, and loves collaborating across sales, product, and engineering to drive international, multi‑market success.
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Toast International is building its upmarket business across the UK & Ireland, Canada, and Australia, focused on restaurant groups with 16 to 500 locations. We're hiring a solutions lead to own the technical side of every International deal over 15 locations. Your demos and labs are where our deals are won or lost.
A day in the life (Responsibilities)
All of it within what's actually available, and what payments rules allow, in each market.
What you'll need to thrive (Requirements)
Special Skills (Nonessential Skills/Nice to Haves)
What success looks like in year one
This role isn't for you if
You want a defined playbook, a large existing team, or a role that ends at the demo.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The starting pay rate for this role is below. Please note that there is no range for this role; the rate listed below is the only rate. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
People Are the Secret Ingredient in Our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
