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You’ll own the Supportability Decision Layer service and API, building and maintaining the infrastructure that generates, stores, and explains risk decisions, and integrating it with backend workflows and URL enforcement.
2‑7 years of software engineering experience, strong coding skills in any language, ability to work across the full stack, collaborate across workstreams, and thrive with autonomy; a generalist mindset and interest in financial systems are a plus.
The role powers Stripe’s ability to distinguish legitimate businesses from bad actors at scale, directly impacting risk detection, compliance, and the company’s mission to grow the internet’s GDP.
Engineers who enjoy high‑ownership, end‑to‑end problem solving, are comfortable with both user‑facing and data‑analysis code, and like working on risk‑focused, impact‑driven systems.
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
Supportability Decisions is a Dublin-based engineering team within Supportability Engineering, part of Risk Engineering. We own the “how a business sells” side of Supportability: determining whether a user’s declared business, web presence, account configuration, and observed transaction behaviour align with Stripe’s standards.
Our core domain includes transaction-laundering detection and decisioning, web-presence and URL-policy controls, and low-quality e-commerce detection. We consume the signals and evaluations that support decisions in these spaces and convert them into evidence-based and auditable determinations that can be shared with the rest of the Supportability platforms.
The pitch is: join a high-ownership team solving some of Stripe’s hardest risk problems. We build technology that helps Stripe distinguish legitimate businesses from bad actors at scale, combining sophisticated engineering, AI-assisted investigation, and meaningful real-world impact.
You will own a meaningful part of a risk-decisioning problem from investigation and design through implementation, rollout, measurement, and iteration. You will help build both the domain capabilities and the modern agentic infrastructure required to make Supportability decisions consistent, stateful, explainable, and appropriate to the business, product, and moment in time. Depending on team priorities and the candidate’s experience, this may include:
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
