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You will own the final technical escalation for the most ambiguous, high‑stakes integration problems, set the technical strategy for Solutions Engineering, and build end‑to‑end API/OAuth integration solutions for enterprise and partner deals.
8‑12+ years in senior pre‑sales or solutions‑architecture roles, proven ability to operate independently on complex technical challenges, and deep fluency with APIs, OAuth, Salesforce/CRM, and payroll systems; plus experience setting technical direction across a team.
The role ensures that Gusto’s largest enterprise and partner integrations ship reliably, creates reusable patterns that scale across accounts, and feeds technical insight into product and engineering roadmaps, directly supporting the company’s mission to grow the small‑business economy.
A seasoned technical leader who thrives on solving novel, high‑impact problems, can bridge engineering and executive conversations, and enjoys mentoring senior engineers while shaping organization‑wide technical standards.
About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
The most senior individual-contributor seat in Solutions Engineering, not defined by a stage in the customer journey, but by scope: you're the final technical escalation point for Solutions Engineering, and the person who sets technical strategy and standard for the function as a whole. Where other Solutions Engineers own the deepest technical work on a given deal, you own the problems and decisions that span deals, route-to-market segments, and teams, like the ones with no existing playbook because nobody's had to solve them at this scale before. You're equally credible sketching an API flow with an engineer and discussing technical roadmap with an exec. In practice, that often means owning the deep API and OAuth-level integration and customization work behind the organization's highest-value enterprise and partner deals, the work that has historically had no clear owner, leaving sales and delivery teams to chase down the technical follow-through themselves.
Our OTE cash compensation amount for this role is targeted at $150,000-$185,000 OTE in Denver, Atlanta & most remote locations. This OTE is structured with a target 80% base pay and 20% commission pay. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
