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Own and coordinate end‑to‑end customer activations across multiple Ripple products, working with Treasury, Compliance, Engineering and other teams, while detecting blockers, guiding institutional clients, reporting weekly status, and managing dormant account reviews.
4‑5 years of client onboarding/activation or payment operations experience in fintech, payments, banking or digital assets; self‑starter with strong coordination, investigative and detail‑oriented skills; excellent written communication; comfortable in a compliance‑sensitive setting; proficient with Salesforce and Jira.
Smooth, reliable activations are essential to delivering Ripple’s crypto solutions, driving product adoption and supporting the company’s mission to transform the global financial system.
A detail‑focused, problem‑solving professional who thrives in a fast‑paced, cross‑functional fintech environment and enjoys coordinating multiple teams to deliver seamless customer experiences.
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Join Ripple Labs Inc. in London, UK as a Product Operations Analyst — Customer Activations This role is uniquely positioned to transform customer experiences by seamlessly integrating them into our innovative products. You'll be at the forefront of a global financial revolution, working cross-functionally to ensure flawless activations and world-class customer support.
Do Your Best Work
Take Control of Your Finances
Take Care of Yourself
Benefits listed above are for full-time employees.
