Stripe5902 Tax AutofileRemote

Operations Insights, Tax

US RemoteFull-timeMid-LevelSalary: Not disclosed
Posted Sep 4, 2026Deadline: Keep Open
Job SnapshotActively hiring
LocationUS Remote
Job typeFull-time
SalaryNot disclosed
DeadlineKeep Open

Finjobsly Role Intelligence

Experience level
Mid-Level
Work style
Remote
Visa sponsorship
Not specified
Salary
Not disclosed
Key skills
PythonSQLPaymentsTableau

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Company insights

55

Happiness score

55/100

Based on 31 verified employee signals

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AI Generated Insights

Finjobsly Intelligence— Generated from the employer's job description

What you'll own

Investigate operational performance, build dashboards and self‑serve reporting tools, and translate data findings into actionable recommendations for tax operations.

What they're looking for

3+ years in operations analytics or BI, strong SQL skills, experience building dashboards (Tableau/Looker), and the ability to communicate complex insights clearly.

Why this role matters

The role makes tax operations observable and scalable, turning raw data into insights that drive decisions and enable the team to improve processes with confidence.

Best suited to

Curious investigators who enjoy digging into data, building infrastructure, and collaborating across operations, product, and leadership to turn analysis into impact.

Fintech requirements

Visa sponsorship: No
Work arrangement: remote

About this role

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Operations Performance & Enablement Team supports the TaxJar product and broader Tax Operations teams by using data to drive better decisions and continuous improvement. We make performance visible, decisions deliberate, and improvement repeatable—acting as a force multiplier by uncovering insights early, translating signals into action, and building systems that ensure one-time fixes become repeatable capabilities. Our work enables the tax operations organization to scale with stability and confidence.

What you’ll do

We're looking for an Operations Insights analyst to help us understand and improve how our Tax operations scale and deliver. In this role, you'll investigate operational performance, analyze data to uncover meaningful patterns, and build reporting infrastructure that enables teams to make better decisions. You'll work at the intersection of data analysis, operations, and product insights—translating complex operational data into clear insights that drive action.

This role is ideal for someone who excels at digging into robust operational data, asking "why" repeatedly, and building systems that help others find answers independently.

Responsibilities

  • Investigate operational performance: Conduct deep-dive analyses to uncover why metrics change, distinguish signal from noise, and identify root causes across filing operations, user operations, and risk workflows
  • Partner with operations teams: Work directly with operational teams to analyze workflows, understand user behavior, and translate findings into actionable recommendations
  • Improve measurement rigor: Refine metric definitions, ensure data reliability, and strengthen how we measure operational performance across the organization
  • Support experiments and improvements: Apply statistical analysis to evaluate the impact of operational changes and experiments
  • Enable operational observability: Create systems, dashboards, and self-serve reporting tools that allow operational teams to explore and interpret performance data on their own and reduce recurring data requests
  • Communicate insights to leadership: Prepare clear, compelling operational insights for leadership reviews and strategic planning discussions

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

  • Curious investigator: You naturally ask "why" and don't stop until you understand what's really happening
  • Systems thinker: You see how operational pieces connect and look for leverage points for improvement
  • Builder mindset: You don't just answer questions — you build infrastructure so teams can answer their own
  • Clear communicator: You translate complex analysis into insights that drive decisions
  • Collaborative partner: You work effectively with varied operations teams, product, engineering, and leadership

Minimum requirements

  • 3+ years of experience in operations analytics, business intelligence, or data analysis
  • Strong SQL skills and experience working with large operational datasets
  • Experience building dashboards and reporting tools (e.g., Tableau, Looker, or similar)
  • Demonstrated ability to conduct investigations and identify root causes in operational data
  • Clear communication skills—able to explain technical findings to non-technical audiences
  • Comfort with ambiguity and ability to structure open-ended analytical problems

Preferred qualifications

  • Experience in tax operations, financial services, or regulated operational environments
  • Familiarity with statistical analysis and experimentation frameworks
  • Experience with Python or R for data analysis
  • Background working closely with operations or product teams to improve processes
  • Demonstrated ability to leverage AI and automation to transform data in actionable insights

More about this role

About company

Required skills

PythonSQLPaymentsTableau