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Stripe logoS
Stripe6426 Monetization Operations

Monetization and Contract Success (MACS) Specialist

SEAFull-timeSeniorSalary: Not disclosed
Posted Oct 6, 2026Deadline: Nov 21, 2026
Job SnapshotActively hiring
LocationSEA
Job typeFull-time
SalaryNot disclosed
DeadlineNov 21, 2026

Finjobsly Role Intelligence

Experience level
Senior
Work style
Not specified
Visa sponsorship
Not specified
Salary
Not disclosed
Key skills
PaymentsSaaS

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Finjobsly Intelligence— Generated from the employer's job description

What you'll own

You’ll own the end‑to‑end review of commercial contracts from a supportability perspective, ensuring terms are clear, operationally feasible, and accurately entered into Stripe’s billing and financial systems. You’ll manage contract workflows, maintain documentation, and drive feedback loops with Pricing Activation and engineering for tooling and automation.

What they're looking for

5+ years in commercial contracting, deal or pricing activation, billing or legal operations, with strong ability to interpret legal language and translate it into operational requirements. Must have analytical problem‑solving skills, meticulous attention to detail, and excellent written and verbal communication.

Why this role matters

The MACS Specialist reduces friction and speeds up deal cycles, enabling Stripe to execute complex agreements accurately and support revenue growth. Their work ensures reliable billing, compliance, and a seamless user experience across the contract lifecycle.

Best suited to

A detail‑oriented professional who enjoys cross‑functional collaboration, thrives on building scalable processes, and can balance commercial goals with operational constraints. Ideal for someone with a solution‑focused mindset and a track record of improving contract and pricing operations.

About this role

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Finance Operations (FinOps) team is Stripe’s global backbone, dedicated to delivering and continuously improving essential business services—billing and collections, procurement, monetization, payroll, and travel and expenses. We drive company value through data-driven insights, operational rigor, and a relentless focus on excellence. As strategic partners, we shape business decisions, champion technology-enabled solutions, own operational strategy, and collaborate across global functions to enable Stripe’s growth.

The Monetization and Contract Success (MACS) team sits within Monetization Services and helps Stripe execute complex commercial agreements efficiently and accurately. The team partners across the deal and contract lifecycle to reduce friction, improve deal velocity, support scalable commercial constructs, and deliver a seamless user experience after contract execution.

What you’ll do

We’re looking for a Monetization and Contract Success (MACS) Specialist to join our growing team. In this high-impact role, you will guide complex commercial agreements through pre-signature review from a supportability lens - helping ensure that contractual terms are clear, operationally feasible, and can be accurately implemented in Stripe’s systems. You will work closely with cross-functional partners to resolve issues, strengthen controls, improve workflows, and develop scalable solutions that increase deal-cycle efficiency and reduce downstream user friction.

Responsibilities

  • Serve as a subject-matter expert across the commercial contract lifecycle, answering questions and advising deal owners on the supportability elements of sales contract reviews
  • Review and interpret commercial and legal terms, identify operational requirements and potential risks, and prepare agreements or deal inputs for review under established guidelines.
  • Partner with Deal Pricing, Deal Strategy, Commercial Legal, Business Practices, Accounting, Billing, Tax, Sales Operations, Engineering, and account teams to align commercial objectives with operational capabilities.
  • Review and, where appropriate, advise on commercial terms, balancing user needs, Stripe’s objectives, operational feasibility, and risk.
  • Own the feedback loop with Pricing Activation for accurate and timely onboarding of custom contracts and pricing terms into Stripe’s billing and financial systems.
  • Manage contract and deal workflows in relevant systems, maintain clear documentation, and provide proactive communication on status, dependencies, and next steps.
  • Support the end-to-end contract lifecycle, including inquiries, escalations, implementation troubleshooting, billing-related issues, and post-execution corrections.
  • Build scalable, auditable processes and controls that balance and improve contract quality, activation accuracy, deal velocity, and the user experience.
  • Analyze operational data and recurring issues to identify root causes, measure performance, and recommend process or system improvements.
  • Partner with Engineering and internal systems teams to translate operational needs into durable tooling, automation, and workflow enhancements.
  • Support internal and external audits, key programs, and other cross-functional initiatives as needed.
  • Contribute to building a high-performing team culture grounded in sound judgment, continuous improvement, accountability, and excellent stakeholder service. 

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 5+ years of relevant experience in commercial contracting, deal management, legal operations, monetization operations, pricing activation, billing operations, or a related field.
  • Demonstrated ability to interpret commercial and legal language and translate complex contract terms into clear operational and system requirements.
  • Experience reviewing commercial agreements and partnering effectively with Legal or other risk and control functions; experience supporting commercial negotiations is strongly valued.
  • Strong analytical and problem-solving skills, including the ability to synthesize information from multiple sources, investigate complex issues, and make sound, well-reasoned decisions.
  • Proven ability to manage a high volume of work with meticulous attention to detail, strong organization, and consistent follow-through.
  • Excellent written and verbal communication skills, with the ability to explain complex requirements clearly, earn trust quickly, and represent Stripe effectively with stakeholders.
  • Demonstrated success partnering across functions and balancing commercial objectives, operational constraints, user experience, and risk.
  • A solution-oriented mindset and a track record of establishing best practices, improving processes, and delivering results in ambiguous or rapidly changing environments.
  • Ability to work independently, exercise sound judgment, and escalate thoughtfully when established frameworks do not fully address a situation.

Preferred qualifications

  • Experience in payments, fintech, SaaS, or another technology-driven industry.
  • Experience with custom pricing, contract activation, billing implementation, or post-signature contract operations.
  • Experience designing or improving contract lifecycle management, deal management, or pricing activation workflows and systems.
  • Familiarity with audit requirements, operational controls, and performance metrics in a financial or regulated environment.
  • A builder’s mindset, a willingness to question assumptions and conventional wisdom, and a passion for solving problems through infrastructure and automation. 

More about this role

About company

Stripe logoS

Stripe

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Required skills

PaymentsSaaS

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Stripe

Monetization and Contract Success (MACS) Specialist

SEASalary: Not disclosed

Company insights

52

Happiness score

52/100

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