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Own the full onboarding cycle for mid‑market and enterprise customers, from contract signing through launch, designing integration architecture, change‑management strategy, and timelines.
4+ years delivering technology solutions to strategic customers, strong project‑management and communication skills, ability to grasp complex business needs and explain technical concepts, plus a quick‑learning, independent mindset.
Successful implementations turn new Stripe users into long‑term, high‑value transacting customers, directly supporting the Professional Services mission to accelerate the internet’s GDP.
Candidates who thrive in fast‑paced, ambiguous environments, enjoy cross‑functional collaboration, and have a proven track record of guiding large, complex integrations.
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
In this role, you’d be joining the Professional Services team. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe implementations. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe.
As an Implementation Consultant at Stripe, you are the driving force behind these strategic implementations. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team’s core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management.
As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients.
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Stripe
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