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You’ll own the end‑to‑end relationship with enterprise merchants, driving commercial discussions, delivering strategic payments advice, and managing cross‑functional projects that span multiple accounts.
4+ years in account management, enterprise sales or complex software/financial services (payments experience a plus), fluency in Italian and English, strong business acumen, data‑driven storytelling, and a collaborative, multicultural mindset.
Enterprise Account Managers are key to Adyen’s growth, expanding the brand globally by turning merchant relationships into revenue opportunities and positioning Adyen as a trusted payments partner.
A proactive, strategic thinker who thrives on building trust with senior stakeholders, enjoys data‑driven consulting, and can navigate fast‑paced, cross‑border projects while speaking both Italian and English.
This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Why you should join the Adyen Account Management team
At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.
We are looking for a proactive and adaptable Account Manager to join our team in Milan. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.
Enterprise Account Manager
As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow. Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers. In this role, you’ll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products. Self-motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role.
Sounds exciting? Keep reading!
Who You Are:
Total Compensation Range: €78,300.00 - €122,550.00
"The contractual level for this role is Impiegato - 1° Livello, and the provisions of the CCNL Terziario, Distribuzione e Servizi will apply."
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Milan office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Our Commitment to Pay Equity: At Adyen, we believe in fair and transparent compensation. We provide a competitive total rewards package designed to support our employees' growth and well-being. The starting salary for this position is listed below.
