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Own and continuously improve core Engineering Operations workflows, lead high‑stakes strategic initiatives from ideation to delivery, and build dashboards and metrics that surface the department’s productivity and health.
A proven track record of adaptability and execution in fast‑growth settings, expert programme‑management skills, strong strategic problem‑solving, technical literacy to converse with engineers, and experience in consulting, large‑scale transformations, or a CTO Office.
The role powers the CTO Office’s cross‑cutting programmes—such as GenAI adoption—by boosting engineering efficiency, providing executive‑level insights, and ensuring seamless coordination across teams and client engagements, which is critical to scaling Thought Machine’s cloud‑native banking platform.
Candidates who thrive in ambiguous, high‑velocity environments, are proactive, self‑driven learners, enjoy bridging teams, and are comfortable leveraging AI‑assisted tools and technical discussions.
Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.
We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.
We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.
The CTO Office is a strategic team working in lockstep with the CTO to execute cross-cutting initiatives that span the entire Engineering division and the wider company.
In this role, you will report to the Chief of Staff to the CTO and partner directly with Engineering leadership to drive high-stakes strategic initiatives, such as our GenAI Adoption and Quality Programme, while scaling and optimising our engineering operations. You will also collaborate with leaders across the organization on joint ventures, executive-level strategies, and high-profile client engagements.
We are seeking a dynamic, ambitious Programme Manager to join our team. We are looking for someone who is hungry to grow, thrives on the big picture, and is energised by navigating uncharted territories.
By nature, this role requires managing multiple high-priority initiatives simultaneously in a fast-paced, fluid environment. To succeed, you will need a high level of resilience, sharp adaptability, and the ability to seamlessly pivot as the strategic needs of the organization evolve.
The Mentality We Are Looking For
More than anything, we value a proactive mindset where challenges are embraced as opportunities to learn, adapt, and build capabilities.
If you are hungry for rapid growth, love tackling the unknown, and want a front-row seat to technology leadership, we want to hear from you.
We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.
