Thought Machine

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. The Product Partnerships Manager role is responsible for executing on the partnership strategy for expanding product capabilities and ultimately expanding the total addressable market and opportunities that our commercial team can capitalize on. The Product Partnerships Manager will be responsible for managing partnership relationships, shaping product propositions, executing on go-to-market motions, facilitating commercial activities between Thought Machine and the partner, developing our better together story, and tracking the success of the partnership initiatives. Roles and Responsibilities In the process of finalizing the roles and responsibilities for Product Partnerships Manager but can share the high level scope. - Identify product proposition opportunities and the set of partners that could bring the opportunity to market. - Research and track high-impact issues that banks face from a core and payments technology perspective as well as partner capabilities that best complement our product capabilities. - Track the partners that have influence with commercial targets to find opportunities to strengthen our positioning with a prospect. - Create and structure the necessary collateral and narrative for a better together story that highlight the customer problem we are solving, the combined capability set, and why our product proposition strengthen our overall value to the customer - Lead engagements with partners developing proprietary assets to ensure all builds strictly complement our product direction. - Ability to run low level workshops with partners, demoing with an understanding of the evolution and direction of our products. - Ensure each partner solution enhances our product offering, rather than duplicating internal roadmaps and engineering efforts. - Build the go-to-market strategy and partnership plan to ensure objectives, targets, and success criteria are collectively agreed upon and iterated upon when success is not met - Manage relationships of partner organisations, identifying key incentive programs and ensuring that they bring the right stakeholders into builds that strictly complement the Thought Machine roadmap. Required Experience and Skills - Strong technical understanding of core banking, payment processing platforms, cloud service provider partnership experience, and/or cloud-native architecture and components that underlies the platform. - You must be able to judge the technical fit of partner solutions against a complex. engineering roadmap and speak the language of both developers and C-Suite executives - Thorough understanding of the region’s banking landscape from a competitor, macro-economic, and regulatory perspective as well as high value areas that our product can expand into. - Keeps up with the latest market trends in technology and banking and is able to relate those news events in a way that is relevant to our product and the clients we serve. - In-depth knowledge of our ISV partner’s technology, service offerings, incentives, and key priorities in order to best align from both a technology and commercial perspective - Strong presentation skills and ability to present to client and partner executives and senior stakeholders - Strong project management skills to track all of the partnership specific activities - Strong relationship and interpersonal skills We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Engineering Managers at Thought Machine lead complex technical projects to deliver on our roadmap. To accomplish this you will manage a group of talented engineers as they identify issues and implement creative solutions to address them. You will manage your own project deliverables, contribute to the vision and strategy of your area and help develop and grow your team. We are particularly excited to hear from people who show strong product ownership and enjoy switching between engineering management and being hands-on with technical work. Your team’s primary mission is to enable everyone in Thought Machine to productively, safely, and easily solve their business problems with AI tooling. You will have a wide remit to design and implement new platforms, adjust pipelines, and introduce new tools when they are the right choice for the job. You will work closely with your team, senior leadership and internal users to define and execute your roadmap. Duties - Actively participating in technical discussions and design reviews. - Taking a data driven approach and measuring your team’s impact with the data you can collect directly from your users. - Understanding the needs, challenges and impediments of internal teams so you can identify solutions and measure success - Contributing to the vision and strategy of your platform area, aligning it with broader engineering and business goals. - Contributing to engineering-wide initiatives as part of the engineering management team on anything from recruitment to team processes. - Develop engineers in your team and help them in their career development. - Leading by example: Code reviews and hands on technical work - Championing industry best practices and emerging trends to keep our team ahead of the curve. Essential - 2+ years experience of engineering management in platform teams that include AI tooling and capabilities - Experience of working in a cloud-native environment, using modern technology stacks similar to the stack we use at Thought Machine (Kubernetes, AWS/GCP/Azure, golang/python). - Technical background to drive technical decisions and great interpersonal skills to drive communication with your users. You should enjoy working in environments where you have a high level of responsibility and autonomy. - You are comfortable wearing different Engineering Manager hats that suit the changing needs of a team as it evolves. - You have experience developing platforms and tools that are used by other engineers either internally or externally. Desirable - Previously led an AI-first team driving organisational change - Experience working in or managing internal platform teams - Previously helped recruit and shape brilliant engineering teams. - Taken an active role in defining and evaluating effective team processes. - Previously worked in a hyper-growth environment. Benefits - Highly competitive salary - Pension plan (match up to 5%) - Life insurance - three times annual salary - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Reporting to the Payroll Lead, the Payroll Specialist will support the company’s payroll affairs globally, covering the UK, APAC, EMEA and North/South America entities. The company has also recently launched the Thought Machine Lisbon Engineering Hub with an engineering team of 30 to start with, adding more responsibilities to the payroll team. This newly created role will work with finance and non-finance teams with support from external payroll advisors to drive the highest standards of payroll. This role will play an integral part in scaling the payroll processes and procedures of a fast-growing business. This is an opportunity to make an impact as a payroll professional who thrives on delivering on projects and being responsible for providing best-in-class payroll process, reporting and compliance through the group companies. DUTIES - Support global payroll process and controls with support from external payroll providers - Timely execution of payroll deliverables, payments and statutory reporting for all seven countries while ensuring compliance with local payroll legislation in different countries - Engaged in payroll implementations in the future and leading any process optimisation as necessary in partnership with HR - Work with the accounting team to ensure that payroll related spend is accounted for correctly and timely - Support or lead ad hoc projects as the team and business expands internationally - Responding to payroll related queries and supporting user accounts - Ensuring benefits are aligned with employees and providers and no leakage - Adhering to strict timelines for cut off and payroll scheduling - General administration of portals, user accounts, resetting passwords Requirements Essential: - Experience in payroll processing across various countries - Attention to detail and accuracy key - Strong time management and organisational skills - Strong excel skills required - Good understanding of controls and payroll best practices - Proactive and providing solutions to challenges that come up - Excellent communication skills with the ability to articulate payroll matters to HR, Finance and Employees Desirable: - Proven experience working within a group environment - Industry experience (fast-growing technology company is a plus) - Payroll systems implementation is a plus - Workday system experience for HR or Finance would help Desirable: - Proven experience working within a group environment - Industry experience (fast-growing technology company is a plus) - Payroll systems implementation is a plus - Workday system experience for HR or Finance would help Benefits - Highly competitive salary and commission - Pension plan (match up to 5%) - Life insurance - three times annual salary - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Software Engineering is a key role within Thought Machine as Back End Engineers lead the development of Thought Machine’s Vault product. We pride ourselves in excellence in this role, adopting the best practices in continuous deployment monorepo style development. While development at Thought Machine is fast paced, you will be expected to develop code to a high standard and production ready state. Duties - Design, implement and develop scalable, performant microservices using best practices. - Write automated unit tests, integrate tests, etc. - Interfacing with other engineering teams to ensure that features are added in a structured and coherent way. - Managing and debugging your deployments from testing environments all the way to production. - Translating customer requirements into trackable tickets. Requirements Essential - Experience with either Python or Golang. - Experience in developing automated tests as an integral part of the development cycle. - Interest in working on client-facing projects, conducting scoping and defining deliverables. Desirable - Knowledge of banking / finance. - Experience with AWS or other cloud providers. - Familiar with databases (SQL or noSQL). - Experience with client/server software architectures & networking, or microservice architectures. - Experience using orchestration tools such as Kubernetes or Mesos. Benefits - Highly competitive salary - Pension plan (match up to 5%) - Life insurance - three times annual salary - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Architects within the Expert Services team at Thought Machine play a crucial role in enabling clients to successfully modernise their core banking and payments systems using the Vault platform. This involves working across pre-sales and delivery engagements to provide expert advice on deployment, configuration, integration, and migration. The Architect will consult on the successful execution of end-to-end core replacement programmes. They are expected to have deep knowledge of the Vault product suite and future roadmap, both in terms of functionality offered, the non-functional requirements it has been designed to meet and the choices and constraints that have informed that architecture. Key Responsibilities - Present Vault architecture and best practices to senior client stakeholders during pre-sales engagements and delivery. - Interact with senior stakeholders across client organisations in both delivery and pre-sales, leveraging a broad consulting skillset. - Work with banks to define target architectures and transition states for Vault implementations and migrations, ensuring the application of best practice. - Design end-to-end solutions for core banking replacement initiatives, with the Vault product suite as the central component. - Create and utilize AI agents to accelerate the delivery of architectural deliverables, and enable clients to take advantage of the same assets. - Maintain an advanced level of understanding of the Vault platform and its future direction, providing a thorough overview to clients. - Act as a self-sufficient consultant, often engaging with clients individually without continuous team support. - Deliver training to client teams on Vault functionality and architecture. - Create and maintain client-facing collateral on architectural topics. - Interface with the Thought Machine product function to feedback necessary product features that allow clients to realise value, influencing the product roadmap. Requirements Essential - Experience designing enterprise architectures for large financial service institutions. - Domain knowledge in banking, ideally core banking or payments, with an understanding of the business drivers and regulatory context influencing large-scale transformation programmes. - Excellent communication and stakeholder management skills. - Strong technical background, with good practical knowledge of established architectural patterns such as event-based architecture, CQRS, and process orchestration. - Expert knowledge of cloud technologies and architectures, including emerging approaches for achieving high availability and disaster recovery (e.g., running systems across multi-availability zones and regions). - Strong client-facing skills with the ability to communicate and defend a technical position to a mixed and potentially senior audience (enterprise architects, engineers, and business stakeholders). - Good understanding of the business context, regulatory environment, and motivations for banking transformations, informing advice with banking domain knowledge and understanding of transformation execution. Desirable - Experience creating AI agents to accelerate delivery and improve efficiency. - Some experience of large-scale migration programmes, particularly core banking migrations. - Spanish language skills. Benefits - Highly competitive salary - Healthcare, vision and dental - 25 days holiday - Unlimited paid safe and sick time - 401K matching (up to 7%) - $750 per year flexible spend benefit - Share options - Commuter Pass - Flexible Spending Account (FSA) - Life and long-term disability insurance - All the latest tech you need - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. A key element of that is a strong partnerships ecosystem that delivers commercial value, enhances our proposition, and accelerates the value our clients see on the ground. Therefore, we are now looking for a Head of Global Partnerships to architect, enable, lead that ecosystem, bringing Vault Core and Vault Payments to every bank and fintech on the planet. As Global Head of Partnerships, you’ll lead a global team to enhance our partner ecosystem, creating a market-leading engine which gets our products live with our clients more efficiently, enhances the value our products have for our clients, and accelerates our overall growth in existing and new markets. A successful leader will possess strong commercial acumen and a hunger to deliver outstanding partner and client outcomes, but also a keen interest in the engineering behind our products in order to identify the best opportunities. As a manager of managers, we also look for people who have a passion for developing others. Key duties: - Ecosystem Strategy & Architecture: Identify and prioritise partnership categories, from global payment networks to AI-driven specialists, that enhance our competitive position and solve critical client needs. - Commercial Deal Architecture: Design and negotiate high-stakes commercial agreements, including joint go-to-market (GTM) strategies and related revenue sharing and incentives that drive profitable ARR growth for Thought Machine and our partners. - Commercial Enablement & GTM: Develop the playbooks and sales enablement tools required to turn joint-solutions into sellable product sets that accelerate sales cycles and open new territories. - Team Leadership & Scaling: Manage and scale a high-performing team of five Partnership Managers, shifting the focus from "introductions" to "executed commercial outcomes" while building repeatable global processes. - Market-Product Alignment: Collaborate with Product Leads to ensure that product partnerships and related third-party integrations are high-quality, reliable, and add immediate value to our core banking and payments products. - Strategic Intelligence: Act as a primary feedback loop for the CPO, providing data-backed insights on market trends and competitor moves to inform "build-vs-buy-vs-partner" decisions. - Partner Enablement & Quality Control: Establish and enforce "Vault-Certified" standards, defining the technical and operational benchmarks partners must meet to ensure confident and efficient deliveries, and working alongside others to structure and deliver programmes which help partners to be confident in selling or delivering our solutions. - Regional Expansion: Develop and execute partnership plans that support our growth in North America, EMEA, LATAM and APAC, ensuring our ecosystem is not only strong globally, but also is localised and compliant to in-region requirements. - Performance & ROI Optimisation: Implement a rigorous framework for tracking ecosystem health, focusing on metrics such as partner-influenced pipeline, integration adoption, and impact on customer time-to-value. Who you are: - Partnership Guru: Extensive experience in Partnerships, Business Development, or Product Strategy within Fintech or Enterprise SaaS. The best candidates will have experience across commercial, delivery and product partnerships, and exposure to the end-to-end cycle of originating a partner to delivering a partner-enabled solution to a client. - Commercially Driven: You know when a partnership makes sense, strategically and commercially. When they do make sense, you know how to set the right incentives to deliver maximum value for both sides. You have a track record of closing complex, multi-million pound deals, understand how to align technical product roadmaps alongside partners, and know how to have the right conversations to move partnerships forward. - Solution-Minded: You have a passion for financial technology and can identify which combination of Thought Machine and partner tech solves industry problems most efficiently, commercially and technically. - Expert Navigator: You can effectively influence internal and external teams, exciting people about what’s possible, while simultaneously anticipating and navigating the procurement, legal, and risk hurdles inherent in deals in our industry. - Effective Leader: You have experience managing and developing teams through rapid scale, focusing on clear accountability and the transition from a "deal-support" to a "market-making" model. - A Master Communicator: You navigate high-level negotiations with global incumbents and agile startups alike, building trust through clarity and commercial logic. Traits we value: - Commercial Rigour: You prioritise opportunities based on ROI, market demand, and strategic impact. - Ambitious Outlook: You are motivated by the challenge of replacing legacy banking tech and believe in the AI-powered future of finance. - Metrics Driven: You are able to set and enforce leading, present, and lagging metrics on performance, both for our partners and our team - Decisiveness: You are comfortable making high-stakes calls and moving at the pace of a Series E scale-up. - Directness: You value transparency and provide clear, actionable insights to your team and your peers. - Empowering: You know getting work done through others and developing others yields better results long term Benefits: - Highly competitive salary - Pension plan (match up to 5%) - Life insurance - three times annual salary - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smooth We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. About the Role As a Senior Software Engineer II, you operate with a wide sphere of influence. You will own complex, highly ambiguous technical challenges end-to-end, handling unexpected hurdles independently and gracefully. Your role goes beyond individual team delivery; you will drive systemic, organisational change and shape the long-term technical direction of our platforms. You will actively drive our engineering and company principles by aligning with our broader codebase, architecture, objectives, and goals, while acting as a crucial link between senior leadership, external stakeholders, and engineering teams. What You’ll Do Technical Leadership - Design & Build: Create solutions to highly complex problems, utilising a deep understanding of the codebase and architecture, and lead the direction for future technical change. - Architecture & Standards: Utilise expertise to enable solutions to meet security, performance, cost, reliability, maintainability, and scalability requirements in a repeatable way and beyond existing capabilities, shaping the overall technical direction. Take part in defining standards and engineering practices for the entire company. Drive adoption of latest technologies, such as AI-tools, to scale developer velocity and code quality, keeping Thought Machine always ahead of the curve. - Technical Direction: Keep a pulse on industry-leading software trends and best practices, introducing new tools and processes that shape Thought Machine's technical roadmap. - Code Quality & Peer Review: Provide technical leadership and guidance to support others, ensuring their work items consider broader impact, long-term outcomes, and strategic direction end-to-end. - Operational Excellence: Investigate complex issues spanning across services in non-local or production environments (including across environments, clusters, and products), and possess a deep understanding to drive improvements to operational and production support processes. - Hiring: Lead technical interviews to actively evaluate the capability of Subject Matter Experts (SMEs) and leadership roles.. Product & Delivery - End-to-End Ownership: Own the solution to work items of undefined scope and high complexity end-to-end, handling unexpected complexity gracefully and independently. Drive delivery requiring effective and timely stakeholder management across larger milestones, which can potentially span multiple units or departments. - Product Vision: Utilise a deep understanding of the product to envision and contribute to future solutions, plans, and approaches. Drive the direction and actively contribute to the product strategy, vision, and long-term roadmap. Collaboration & Mentorship - Strategic Communication: Communicate seamlessly with stakeholders at all levels, managing leadership expectations while preserving the agility and focus of engineering teams. Build consensus, and enable solutions to complex, changing requirements - Team Growth: Inspire and empower others by example and through your guidance, knowledge sharing, and idea creation. Understand the capabilities and expertise of others to enable effective delegation and personal growth. Empower, inspire, and delegate effectively to senior engineers, fostering an environment of technical excellence and continuous growth. What We’re Looking For - Technical Expertise and Leadership: Deep expertise in modern backend languages (ideally Go/Python) and large-scale, cloud-native systems. A proven technical leader who champions industry best practices, mentors peers, and drives the delivery of solutions to highly complex problems. - Problem Solving: A proven ability to solve highly complex problems of undefined scope, utilising your expertise for decision-making that actively influences the strategic direction of the department. - Production Operations: Extensive experience investigating complex issues across multiple environments, clusters, and products, with a demonstrated ability to drive systemic improvements to operational and production support processes. - Egoless Collaboration: A visionary mindset that does not accept the status quo. You are receptive to new ideas, able to see how different approaches can be combined advantageously, and focused on finding solutions that improve company and client outcomes. - Communication: Exceptional communication skills with the capability to provide leadership across a variety of stakeholders, drive organisational change, and set the direction for how engineers operate with technical excellence. Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia. We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. As a Senior Software Engineer II, you operate with a wide sphere of influence. You will own complex, highly ambiguous technical challenges end-to-end, handling unexpected hurdles independently and gracefully. Your role goes beyond individual team delivery; you will drive systemic, organizational change and shape the long-term technical direction of our platforms. You will actively drive our engineering and company principles by aligning with our broader codebase, architecture, objectives, and goals, while acting as a crucial link between senior leadership, external stakeholders, and engineering teams. What You’ll Do Technical Leadership - Design & Build: Create solutions to highly complex problems, utilising a deep understanding of the codebase and architecture, and lead the direction for future technical change. - Architecture & Standards: Utilise expertise to enable solutions to meet security, performance, cost, reliability, maintainability, and scalability requirements in a repeatable way and beyond existing capabilities, shaping the overall technical direction. Take part in defining standards and engineering practices for the entire company. Drive adoption of latest technologies, such as AI-tools, to scale developer velocity and code quality, keeping Thought Machine always ahead of the curve. - Technical Direction: Keep a pulse on industry-leading software trends and best practices, introducing new tools and processes that shape Thought Machine's technical roadmap. - Code Quality & Peer Review: Provide technical leadership and guidance to support others, ensuring their work items consider broader impact, long-term outcomes, and strategic direction end-to-end. - Operational Excellence: Investigate complex issues spanning across services in non-local or production environments (including across environments, clusters, and products), and possess a deep understanding to drive improvements to operational and production support processes. - Hiring: Lead technical interviews to actively evaluate the capability of Subject Matter Experts (SMEs) and leadership roles.. Product & Delivery - End-to-End Ownership: Own the solution to work items of undefined scope and high complexity end-to-end, handling unexpected complexity gracefully and independently. Drive delivery requiring effective and timely stakeholder management across larger milestones, which can potentially span multiple units or departments. - Product Vision: Utilise a deep understanding of the product to envision and contribute to future solutions, plans, and approaches. Drive the direction and actively contribute to the product strategy, vision, and long-term roadmap. Collaboration & Mentorship - Strategic Communication: Communicate seamlessly with stakeholders at all levels, managing leadership expectations while preserving the agility and focus of engineering teams. Build consensus, and enable solutions to complex, changing requirements - Team Growth: Inspire and empower others by example and through your guidance, knowledge sharing, and idea creation. Understand the capabilities and expertise of others to enable effective delegation and personal growth. Empower, inspire, and delegate effectively to senior engineers, fostering an environment of technical excellence and continuous growth. What We’re Looking For - Technical Expertise and Leadership: Deep expertise in modern backend languages (ideally Go/Python) and large-scale, cloud-native systems. A proven technical leader who champions industry best practices, mentors peers, and drives the delivery of solutions to highly complex problems. - Problem Solving: A proven ability to solve highly complex problems of undefined scope, utilising your expertise for decision-making that actively influences the strategic direction of the department. - Production Operations: Extensive experience investigating complex issues across multiple environments, clusters, and products, with a demonstrated ability to drive systemic improvements to operational and production support processes. - Egoless Collaboration: A visionary mindset that does not accept the status quo. You are receptive to new ideas, able to see how different approaches can be combined advantageously, and focused on finding solutions that improve company and client outcomes. - Communication: Exceptional communication skills with the capability to provide leadership across a variety of stakeholders, drive organisational change, and set the direction for how engineers operate with technical excellence. Benefits - Highly competitive salary - Pension plan (match up to 5%) - Life insurance - three times annual salary - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia. We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. As a Senior Software Engineer I at Thought Machine, you will own and deliver highly complex, end-to-end engineering work items. You will look beyond immediate coding tasks to consider long-term system architecture, product strategy, and client outcomes. In this role, you will act as a technical anchor for your team, solving ambiguous problems, guiding less experienced engineers, and actively shaping our technical and product roadmaps. This is a role for an engineer who values clean, maintainable systems, embraces an egoless approach to collaboration, and is driven to deliver robust solutions to production. What You’ll Do Technical Leadership - Design & Build: Design and build highly reliable, secure, and scalable software solutions for complex problems. - Architecture & Standards: Contribute to team guidelines ensuring our services meet top-tier security, performance, cost, and reliability standards. - Code Quality & Peer Review: Set a high bar for code quality by providing constructive, detailed feedback on design documents and pull requests. - Operational Excellence: Investigate issues across multiple services in production, drive learning from operational incidents, and feed improvements back into our prioritisation process. - Hiring: Actively participate in our growth by leading technical interviews. Product & Delivery - End-to-End Ownership: Own work items from initial concept to production, creating structured delivery plans, managing dependencies along the way and owning delivery of these work items. - Product Vision: Partner with Product Managers to prioritize features, translate client requirements into technical specifications, and ensure solutions align with our overarching product vision. - Incident Management: Confidently own the resolution of incidents, coordinating mitigation, fixes, and post-mortem artifacts. Collaboration & Mentorship - Team Growth: Mentor and support less experienced engineers, helping them level up technically and adapt to Thought Machine’s engineering philosophy. - Stakeholder Management: Translate highly technical problems and architectural decisions into clear concepts for non-technical stakeholders. What We’re Looking For - Technical Expertise: Strong proficiency in modern backend languages (ideally Go or Python) and experience building distributed, cloud-native systems (Kubernetes, AWS/GCP, gRPC, PostgreSQL). - Problem Solving: A proven track record of breaking down ambiguous, and complex problems into clear, deliverable milestones. - Production Operations: Experience supporting high-throughput systems in production environments and diagnosing complex issues across distributed systems. - Egoless Collaboration: A highly collaborative, feedback-receptive mindset focused on finding the best outcomes for our clients and business rather than defending personal preferences. - Communication: Excellent written and verbal communication skills, with the ability to build consensus and document technical designs clearly. Benefits - Highly competitive salary - Pension plan (match up to 5%) - Life insurance - three times annual salary - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia. We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. As a Senior Software Engineer I at Thought Machine, you will own and deliver highly complex, end-to-end engineering work items. You will look beyond immediate coding tasks to consider long-term system architecture, product strategy, and client outcomes. In this role, you will act as a technical anchor for your team, solving ambiguous problems, guiding less experienced engineers, and actively shaping our technical and product roadmaps. This is a role for an engineer who values clean, maintainable systems, embraces an egoless approach to collaboration, and is driven to deliver robust solutions to production. What You’ll Do Technical Leadership - Design & Build: Design and build highly reliable, secure, and scalable software solutions for complex problems. - Architecture & Standards: Contribute to team guidelines ensuring our services meet top-tier security, performance, cost, and reliability standards. - Code Quality & Peer Review: Set a high bar for code quality by providing constructive, detailed feedback on design documents and pull requests. - Operational Excellence: Investigate issues across multiple services in production, drive learning from operational incidents, and feed improvements back into our prioritisation process. - Hiring: Actively participate in our growth by leading technical interviews. Product & Delivery - End-to-End Ownership: Own work items from initial concept to production, creating structured delivery plans, managing dependencies along the way and owning delivery of these work items. - Product Vision: Partner with Product Managers to prioritize features, translate client requirements into technical specifications, and ensure solutions align with our overarching product vision. - Incident Management: Confidently own the resolution of incidents, coordinating mitigation, fixes, and post-mortem artifacts. Collaboration & Mentorship - Team Growth: Mentor and support less experienced engineers, helping them level up technically and adapt to Thought Machine’s engineering philosophy. - Stakeholder Management: Translate highly technical problems and architectural decisions into clear concepts for non-technical stakeholders. What We’re Looking For - Technical Expertise: Strong proficiency in modern backend languages (ideally Go or Python) and experience building distributed, cloud-native systems (Kubernetes, AWS/GCP, gRPC, PostgreSQL). - Problem Solving: A proven track record of breaking down ambiguous, and complex problems into clear, deliverable milestones. - Production Operations: Experience supporting high-throughput systems in production environments and diagnosing complex issues across distributed systems. - Egoless Collaboration: A highly collaborative, feedback-receptive mindset focused on finding the best outcomes for our clients and business rather than defending personal preferences. - Communication: Excellent written and verbal communication skills, with the ability to build consensus and document technical designs clearly. Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. A Senior Cloud Security Engineer is a part of the larger Security Engineering team. We desire engineers who are able to lead the engineering, design, and delivery of solutions to security problems. We have a passion for exploring unique solutions and sharing differing perspectives that leads to the development of leading solutions to complex security problems. The Security Engineering team is cross-functional and made up of diverse people who bring their own unique expertise in either (or both) application security and infrastructure (cloud) security. We allow team members to move from project to project, subject to subject based on their skills, experience, and interests. Each team member brings their own expertise to bear in ways that are collaborative and designed to find the best solutions to complex problems. The team covers the following areas, and individuals contribute to any of them based on their own expertise: - Designs of secure products and platforms - Reviews of engineering designs, threat models, and coding practices - Threat modelling to identify relevant areas of focus - Define the best in class protective and detective security controls - Development of security tooling and automation - Implement and maintain cutting-edge tools and measures A large part of the Thought Machine security function is greenfield; we are building the bank of tomorrow with cutting edge technology. To achieve this we need innovative thinking to create security solutions in our products and our infrastructure. We look for people who think outside the box, and outside of traditional silos to find unique solutions and approaches to security that lead the industry. DUTIES - Provide security expertise and mentorship to Thought Machine engineering teams through the stages of planning, design, and testing of new solutions. - Lead the design and delivery of cloud native preventative and detective controls that operate at scale - Build and maintain automation to actively audit and assess infrastructure-as-code and in-place infrastructure - Develop (in code) security tooling, contribute to third-party security products, and develop updates for existing tooling that is in use in our environment - Co-develop threat models with engineering teams that identify relevant threats and relevant strategies for mitigation - Work with cloud engineering and operations teams to develop tooling that maintains our secure operating state in production - Perform security reviews and security testing - Lead complex projects to develop security capabilities, tooling, and functionality. - Contribute to the overall security strategy, security tooling selection and creation - Operate collaboratively with other Thought Machine teams with trust and influence REQUIREMENTS Essential - Familiarity with building and deploying containerised applications in public cloud using CI/CD frameworks and infrastructure automation - Knowledge of cloud networking architecture, cloud operations, security, automation and orchestration - Familiarity with performing security threat modelling and design reviews - Knowledge of security in distributed systems - Familiarity with good security practices with containers and Kubernetes - Experience with languages such as Go, Python, or other modern programming languages - Coding experience in the creation, automation, and integration of security tools - Experience in version control systems such as Git - Experience with designing, developing, and maintaining security in public cloud environments such as AWS and GCP - Ability to lead and encourage good design skills including creative and critical thinking, collaboration, full evaluation of options, and objective decision making to find a preferred solution. - Strong interpersonal and communication skills to support collaboration with other personnel and teams Desirable - Existing experience building and operating distributed systems at scale - Awareness and experience with “well-architected” cloud security frameworks or CSA-CCM - Contributions to the security community (public research, blogging, presentations, etc) - Experience in performing penetration testing and security testing - Experience developing tools and interacting with cloud provider API Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. At Thought Machine, our Senior Software Engineers specialised in Infrastructure play a crucial role in deploying and maintaining our cutting-edge software, developing tools and integrations with third-party infrastructure components used in our customers’ environments. The role spans across building mechanisms to automate and streamline deployment processes, to facilitating infrastructure changes in the data and streaming platforms which support our products, among other things. We build automation to provide an intuitive and reliable user experience to operate and integrate with Vault for Thought Machine engineers and bank SREs. Duties - Support the engineering team in building reliable, scalable applications - Help design and build tools to make our services scalable and highly available, automating wherever possible - Develop observability and orchestration tooling to allow our customers to monitor and manage their deployments - Contribute to disaster recovery, backup and redundancy tooling and strategy - Assist in improving the quality of our codebase by building new tools and processes Essential - A degree in Computer Science, Engineering or a similar technical field - 3-5 years of hands-on experience - Experience developing production-ready infrastructure management tooling with either Python or Golang - Familiarity with at least one of the following: - Observability Tools (e.g. Prometheus, OpenTelemetry, Grafana) - Databases (e.g. Postgres, DuckDB) - Event Streaming platforms (e.g. Kafka) - Container Orchestration (e.g. Docker, Kubernetes) - Familiarity with cloud platforms such as AWS, Azure or GCP - Experience with CI/CD systems (e.g. Jenkins, CircleCI, GitLab, GitHub Actions) Desirable - Experience supporting production systems in high-consistency transactional environments Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Architects within the Expert Services team at Thought Machine play a crucial role in enabling clients to successfully modernise their core banking and payments systems using the Vault platform. This involves working across pre-sales and delivery engagements to provide expert advice on deployment, configuration, integration, and migration. The Architect will consult on the successful execution of end-to-end core replacement programmes. They are expected to have deep knowledge of the Vault product suite and future roadmap, both in terms of functionality offered, the non-functional requirements it has been designed to meet and the choices and constraints that have informed that architecture. Key Responsibilities - Present Vault architecture and best practices to senior client stakeholders during pre-sales engagements and delivery. - Interact with senior stakeholders across client organisations in both delivery and pre-sales, leveraging a broad consulting skillset. - Work with banks to define target architectures and transition states for Vault implementations and migrations, ensuring the application of best practice. - Design end-to-end solutions for core banking replacement initiatives, with the Vault product suite as the central component. - Create and utilize AI agents to accelerate the delivery of architectural deliverables, and enable clients to take advantage of the same assets. - Maintain an advanced level of understanding of the Vault platform and its future direction, providing a thorough overview to clients. - Act as a self-sufficient consultant, often engaging with clients individually without continuous team support. - Deliver training to client teams on Vault functionality and architecture. - Create and maintain client-facing collateral on architectural topics. - Interface with the Thought Machine product function to feedback necessary product features that allow clients to realise value, influencing the product roadmap. Requirements Essential - Experience designing enterprise architectures for large financial service institutions. - Domain knowledge in banking, ideally core banking or payments, with an understanding of the business drivers and regulatory context influencing large-scale transformation programmes. - Excellent communication and stakeholder management skills. - Strong technical background, with good practical knowledge of established architectural patterns such as event-based architecture, CQRS, and process orchestration. - Expert knowledge of cloud technologies and architectures, including emerging approaches for achieving high availability and disaster recovery (e.g., running systems across multi-availability zones and regions). - Strong client-facing skills with the ability to communicate and defend a technical position to a mixed and potentially senior audience (enterprise architects, engineers, and business stakeholders). - Good understanding of the business context, regulatory environment, and motivations for banking transformations, informing advice with banking domain knowledge and understanding of transformation execution. Desirable - Experience creating AI agents to accelerate delivery and improve efficiency. Some experience of large-scale migration programmes, particularly core banking migrations. Benefits - Highly competitive salary - Bonus incentive - Healthcare - 25 days holiday and public holidays - Competitive maternity and paternity leave - $1,500 SGD per year flexible spend benefit - All the latest tech you need - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. This position plays a key role in ensuring Thought Machine teams are taking all required steps in building a secure product set. You will play a major and leading role in protecting Thought Machine product against security risks, with influence to implement cutting-edge measures to minimise exposures and vulnerabilities. Whether engineering a system to address a technical security hurdle, protecting our customers' data, or consulting on a wide range of security topics, you are empowered to engage and lead cross-functionally. A large part of Thought Machine product security function is a greenfield challenge, we are building the bank of tomorrow with cutting edge web technology, no best-practice/of the shelve security frameworks or tools can solve our security challenge. We are building the best security to enable engineering and impress financial service auditors. Key qualities of the ideal candidate would have experience in OWASP top 10 vulns, devsecOps, data privacy protection, passion to mentor and enable devs, creativity, autonomy, ability to work and complete multiple projects simultaneously. DUTIES - Drive improvements to Thought Machines product security posture through strategic planning and collaboration with both development and infrastructure teams, with trust, autonomy and influence. - Produce production web scale grade application security design. - Review and produce data privacy and financial regulatory functional and nonfunctional designs. - Perform design reviews and Threat modeling of Thought Machine services and products. - Perform vulnerability assessments and security testing. - Providing subject matter expertise on all areas of security and privacy throughout the Software Development lifecycle. - Liaison with development teams for design, code reviews & education. - To contribute to security strategy, security tooling selection and creation. - Conduct regular security assessments and code reviews. REQUIREMENTS Essential - Expertise with a programming language (e.g. Python, Go or Java) - Experience of security in a DevOps environment - Experience in web application penetration testing and security tooling (e.g. Burp proxy, Web/Network Scanners, Static code analysers, etc). - Coding experience for automating/integrating security tools and creation of security tools. - Knowledge of security in distributed systems at scale. - Cloud and containers technology knowledge (e.g. AWS, GCP, Kuberbetes, Docker) - Experience of performing security design reviews, threat modelling and risk assessments - Knowledge of application security issues Desirable - Professional security qualifications are desirable (e.g. CISSP, Offensive Security, Sans Institute, etc.) - Contributions to the security community (public research, blogging, presentations, etc) - Awareness and experience of the Data Protection Act, ISO 27001 and PCI-DSS Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. The Vault Expansion team at Thought Machine is responsible for shaping and delivering the product strategy to enable Thought Machine to better serve banks currently facing challenges with older, "bank-in-a-box" platforms. As the Product Manager in the Lisbon Vault Expansion team, you will be responsible for building a portfolio of products that complete the Vault Platform, offering clients seamless experiences, and value adding functionality beyond Vault Core and Vault Payments. You’ll own the roadmap and delivery of products and applications in the Vault Expansion portfolio, and work closely with Go-to-Market and Engineering leadership to drive revenue and product delivery. You will work cross-functionally with partnerships, compliance, legal, and partner product teams to build key use cases to delight our clients. This role is suited to someone who can wear many hats, and can operate autonomously. As Thought Machine’s first Product Manager in Lisbon, you will be responsible for defining, building, and delivering products working in lockstep with the Vault Expansion engineering team based in Lisbon. You will also be expected to support our GTM and marketing teams to build lead generation campaigns, join client calls and help pitch and sell future products, work with sales engineers to define compelling demos, and manage key product partnerships to augment the product offering. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. This role will also require occasional travel to our HQ in London, as well as travel to support sales teams. Duties: - Own the roadmap: Work alongside an engineering team to define a product strategy and roadmap that achieves the highest level of product quality and supports our clients’ ambitions. - Drive growth and adoption: Partner with GTM teams to bring our products to market and ensure we see adoption and growth. - Be the voice of the customer: You will represent the customer internally - collecting and capturing feedback, pursuing the highest levels of quality and enabling engineering teams to be laser focused on solving customer problems. - Champion insight: Relentlessly seek out customer problems, develop deep understanding of our customers’ needs, plans and technology and industry trends in the market to ensure the Vault Platform continues to help clients innovate. - Be a Product Evangelist: Champion the Vault Platform and Expansion products externally and within Thought Machine, clearly communicate the scale of the ambition within our product vision and the new functionality that will excite and delight our clients. - Develop best practices: Help drive Product Management best practices and processes - working with Engineering Managers and teams to ensure adoption and alignment across Vault Payments. - Innovate: Discover net-new opportunities for our business and lead them from nascent stages to maturity. Requirements Essential - 5+ years of product management experience in a product-led technology company - A proven track record of building and launching new products into market - Able to think from first principles, debate ideas and rapidly learn new concepts - Strong client-facing interpersonal skills and equally strong ability to engage in technical conversations - Comfortable working with API-driven products or infrastructure - A keen eye for UI/UX design, and working with wireframing tools like Figma Desirable - Previous experience launching AI related features within products - Previous experience working in regulated industries such as banking or financial services - Previous experience as a software engineer or similar technical roles - Previous experience building enterprise software products - Previous experience building brand new products or working in a startup environment - Previous experience working with data engineering Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. Thought Machine is in search of a Security Control Engineer with experience in evaluating threats and risks in an organisation, evaluating control requirements, and using that information to design and implement technical and operational solutions to address them. Thought Machine prides itself in being an engineering-led company and as such, the candidate should have a strong technical background; they should be able to reason about complex security problems in distributed cloud-based and on-premise computing environments. They should be able to communicate and collaborate on trade-offs between differing approaches to security controls - both internally and to our client base, where necessary. Thought Machine’s Security Control Engineering team uses Thought Machine’s standards and risk assessments along with client and regulatory requirements to define the security control needs and develops those controls - inclusive of engineering the solution, documenting it, and presenting it to clients and auditors. This focus is to ensure Thought Machine is able to meet its contractual requirements, security and business continuity certifications, and maintaining a program of continuous improvement that puts us at the forefront of industry good practices. This focus is driven by four principles: - Creativity: we are a company filled with unique thinkers, who design and engineer solutions to hard problems in ways that are unique and challenge convention. - Collaborative: we believe in collaboration with every team across the company to mitigate identified risks in ways that support Thought Machine’s ways of working and solving hard problems. - Quantification: we believe that quantification and measurement is critical to being able to provide evidence-based recommendations for risk mitigation and prioritisation to the company. - Continuous Improvement: Monitoring and nurturing the evolution and operation of our ISMS and BCMS so that we remain at the forefront of industry best practices, evolve as threats evolve, and build world-class technologies. DUTIES: - Control Design and Implementation: Actively participate in the technical and operational design and implementation of capabilities, tools, and procedures to mitigate security and business continuity risks to acceptable levels. Provide both process and technical domain expertise in Thought Machine’s approach to its product and operational security as well as business continuity and disaster recovery plans. - Continuous Control Assurance: Developing and implementing highly effective ways (tools, processes) of performing continuous audits, and also obtaining the evidence necessary for the renewal of Thought Machine's certifications, including ISO27001, ISO22301, PCI-DSS, and SOC 2 Type 2. This also includes the design of capabilities, tools, and procedures that satisfy the requirements of these regimens. - Client Support: Respond directly to client queries regarding our technical approach to security in our products by communicating the technical details necessary to instil confidence in our security posture. Develop materials for distribution and presentation to clients that communicate our approach to security ensuring the materials used are technically accurate, sufficiently detailed, and up-to-date. - ISMS and BCMS: Actively ensuring that our approach to security and business continuity is kept up to date; that new threats, technical advances, and new standards are incorporated in a timely manner; our standards, controls, and plans up to date with Thought Machine and client needs, as well as changes to Thought Machine’s processes and technology stack. REQUIREMENTS Essential: - Experience designing and implementing technical solutions to deliver security controls and capabilities in cloud-based infrastructure (e.g. AWS, GCP). - Experience in working directly with software engineering teams in designing new technical solutions to meet security requirements in products. - Experience with control automation via code (e.g. Python, Go) - Strong technical background, with experience in distributed systems, cloud security, and related technologies, and a passion for finding creative solutions to difficult problems. - Knowledge of threat modelling for the purposes of understanding threat probabilities and frequency. - Excellent communication skills with an ability to translate technical and security jargon into business-relevant insights. - Ability to collaborate effectively with other departments and external stakeholders. Desirable: - Experience in a fast-paced tech environment or fintech sector. - Knowledge of container security, Kubernetes, Kafka, and other emergent technologies. - Experience with obtaining and maintaining a security certification such as SOC 2, ISO 27001, PCI-DSS. - Proficiency in leading security risk assessments, preferably with knowledge of the FAIR framework Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. A Cloud Security Engineer is a contributor to the larger Security Engineering team. We desire engineers who are able to think creatively engineer, design, and build solutions to security problems. We have a passion for exploration of unique solutions and sharing of unique perspectives that you can bring to the team and its work. The Security Engineering team is cross-functional and made up of diverse people who bring their own unique expertise in either (or both) application security and infrastructure (cloud) security. We allow team members to move from project to project, subject to subject based on their skills, experience, and interests. Each team member brings their own expertise to bear in ways that are collaborative and designed to find the best solutions to complex problems. The team covers the following areas, and individuals contribute to any of them based on their own expertise: - Designs and reviews to build a secure product and platform - Threat modelling to identify relevant areas of focus - Define the best in class protective and detective security controls - Development of security tooling and automation - Implement and maintain cutting-edge tools and measures A large part of the Thought Machine security function is greenfield; we are building the bank of tomorrow with cutting edge technology. To achieve this we need innovative thinking to create security solutions in our products and our infrastructure. We look for people who think outside the box, and outside of traditional silos to find unique solutions and approaches to security that lead the industry. DUTIES - Provide security expertise and mentorship to Thought Machine engineering teams through the stages of planning, design, and testing of new solutions. - Co-develop threat models with engineering teams that identify relevant threats and relevant strategies for mitigation - Design and build cloud native preventative and detective controls that operate at scale - Build and maintain automation to actively audit and assess infrastructure-as-code and in-place infrastructure - Develop (in code) security tooling, contribute to third-party security products, and develop updates for existing tooling that is in use in our environment - Work with cloud engineering and operations teams to develop tooling that maintains our secure operating state in production - Perform security reviews and security testing - Contribute to the overall security strategy, security tooling selection and creation - Operate collaboratively with other Thought Machine teams with trust and influence REQUIREMENTS Essential - Familiarity with building and deploying containerised applications in public cloud using CI/CD frameworks and infrastructure automation - Knowledge of cloud networking architecture, cloud operations, security, automation and orchestration - Familiarity with performing security threat modelling and design reviews - Knowledge of security in distributed systems - Familiarity with good security practices with containers and Kubernetes - Experience with languages such as Go, Python, or other modern programming languages - Coding experience in the creation, automation, and integration of security tools - Experience in version control systems such as Git - Experience with designing, developing, and maintaining security in public cloud environments such as AWS and GCP - Strong interpersonal and communication skills to support collaboration with other personnel and teams Desirable - Existing experience building and operating distributed systems at scale - Awareness and experience with “well-architected” cloud security frameworks or CSA-CCM - Contributions to the security community (public research, blogging, presentations, etc) - Experience in performing web application penetration testing and security tooling - Experience developing tools and interacting with cloud provider APIs. Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. This position plays a key role in ensuring Thought Machine teams are taking all required steps in building a secure product set. You will play a major and leading role in protecting Thought Machine product against security risks, with influence to implement cutting-edge measures to minimise exposures and vulnerabilities. Whether engineering a system to address a technical security hurdle, protecting our customers' data, or consulting on a wide range of security topics, you are empowered to engage and lead cross-functionally. A large part of Thought Machine product security function is a greenfield challenge, we are building the bank of tomorrow with cutting edge web technology, no best-practice/of the shelve security frameworks or tools can solve our security challenge. We are building the best security to enable engineering and impress financial service auditors. Key qualities of the ideal candidate would have experience in OWASP top 10 vulns, devsecOps, data privacy protection, passion to mentor and enable devs, creativity, autonomy, ability to work and complete multiple projects simultaneously. DUTIES - Drive improvements to Thought Machines product security posture through strategic planning and collaboration with both development and infrastructure teams, with trust, autonomy and influence. - Produce production web scale grade application security design. - Review and produce data privacy and financial regulatory functional and nonfunctional designs. - Perform design reviews and Threat modeling of Thought Machine services and products. - Perform vulnerability assessments and security testing. - Providing subject matter expertise on all areas of security and privacy throughout the Software Development lifecycle. - Liaison with development teams for design, code reviews & education. - To contribute to security strategy, security tooling selection and creation. - Conduct regular security assessments and code reviews. REQUIREMENTS Essential - Expertise with a programming language (e.g. Python, Go or Java) - Experience of security in a DevOps environment - Experience in web application penetration testing and security tooling (e.g. Burp proxy, Web/Network Scanners, Static code analysers, etc). - Coding experience for automating/integrating security tools and creation of security tools. - Knowledge of security in distributed systems at scale. - Cloud and containers technology knowledge (e.g. AWS, GCP, Kuberbetes, Docker) - Experience of performing security design reviews, threat modelling and risk assessments - Knowledge of application security issues Desirable - Professional security qualifications are desirable (e.g. CISSP, Offensive Security, Sans Institute, etc.) - Contributions to the security community (public research, blogging, presentations, etc) - Awareness and experience of the Data Protection Act, ISO 27001 and PCI-DSS Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. The Client Success Director (CSD) is accountable for ensuring Clients successfully adopt and scale our platform to achieve their contracted outcomes. The primary measure of success for this role is enabling clients to reach their contracted volume of live accounts within agreed milestone dates and budget, while maintaining high client satisfaction and long-term commercial value. This is a senior, client-facing role requiring deep experience in core banking transformation programmes, strong commercial acumen, and the ability to orchestrate delivery, support, and sales teams across complex, multi-year engagements. Duties Client Outcomes & Delivery - Own the end-to-end client success plan from sales support, to implementation through to scale and steady state. - Ensure clients achieve their contracted account volumes within agreed milestones, timelines, and budgets. - Act as the primary point of accountability for delivery outcomes across implementation, upgrades, and ongoing services within the scope of the MSA. - Proactively identify risks to delivery, adoption, or timelines and drive mitigation plans across internal and client teams. - Monitor and analyse client product usage, forecasting key account metrics. Client Engagement & Governance - Following the Vault Delivery Framework, establish and run robust account governance, including steering committees, operational forums, and executive engagement. - Own CSAT, including measurement, action planning, and continuous improvement. - As part of the governance model and ensuring compliance with Thought Machine Support requirements, define the Target Operating Model for support as early on in the engagement as possible. - As part of being accountable for the client success plan, lead Quarterly Business Reviews (QBRs), demonstrating progress against milestones, value delivered, and forward roadmap. - Build trusted relationships with senior client stakeholders across business, technology, and operations. - Ensure Client production readiness is complete and signed off by all stakeholders for all go live events including upgrades, particularly the issue of SPM’s (Service Procedure Manuals) and the acceptance into support by the Thought Machine Support organisation. Support & Platform Stability - Act as the escalation point for support issues, ensuring the support organisation resolves defects and incidents in a timely and transparent manner. - Work with the assigned client support lead to track and communicate bug resolution, root cause analysis, and preventative actions to clients. - Work with the assigned client support lead to ensure platform stability and service quality meet contractual and regulatory expectations. Commercial & Financial Ownership - Own the P&L for all paid services delivered to the client, ensuring services are delivered profitably or within the understood company investment envelope for a specified outcome to assure client success. - Maintain overall services profitability for the client, balancing issue remediation and client satisfaction, delivery quality, cost control, and long-term account value. - Oversee commercials related to professional services, managed services, upgrades, and Statements of Work (SOWs). - Work closely with the CCO office and Finance to forecast revenue, margin, and delivery costs. Growth & Sales Collaboration - Partner with the Account Director who is accountable for growing the account and expanding white space. - Support sales cycles by articulating and presenting the client journey — from onboarding to scale — tailoring the level of engagement to be as “hands-on” as the client desires depending on the nature of the engagement (client maturity, partner involvement etc.). - Identify expansion opportunities across modules, services, upgrades, and additional volumes to get the client to the contracted volume on the platform. - Contribute to renewals and contract extensions through demonstrated value and strong relationships. Upgrades & Roadmap Management - Oversee planning and execution of platform upgrades, ensuring minimal disruption and clear client communication. - Being the voice of the client to ensure alignment of client roadmaps and their required regulatory change with product evolution. - Ensure upgrades are delivered on time, within scope, and are commercially aligned. Requirements Essential - Fluent in Thai. - Proven experience delivering core banking transformation programmes, either: - On the vendor side (core banking / fintech provider), or - On the client side (bank, building society, or financial institution). - Strong understanding of core banking domains, including account servicing, payments, lending, and regulatory considerations. - Demonstrated accountability for delivery outcomes, milestones, and Client adoption at scale, - Experience owning or influencing commercials, P&L, and services profitability. - Ability to operate credibly with senior banking stakeholders, including CIO, COO, and business heads. - Excellent stakeholder management, communication, and executive-level presentation skills. Desirable - Experience in SaaS or cloud-based core banking platforms. - Background in professional services, client success, managed services, or large-scale systems integration. - Familiarity with regulated operating environments and supervisory expectations. Personal Attributes - Outcome-driven, commercially astute, and comfortable being held accountable, - Calm under pressure and effective in complex, multi-stakeholder environments, - Collaborative leader who can influence without direct authority, - Pragmatic problem-solver with a strong Client-first mindset. Benefits - Highly competitive salary - Healthcare - 25 days holiday and public holidays - Competitive maternity and paternity leave - $1,500 SGD per year flexible spend benefit - All the latest tech you need - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. We are looking to expand our sales team by hiring a Sales Director. In this role you will have focus on winning new business from mid-market, regional, and challenger banks, institutions that are primed for rapid digital transformation. Duties: - Develop and deliver high-impact proposals that address the specific digital transformation goals and growth objectives of Tier 2-5 banks across EMEA. - Drive end-to-step lead generation by identifying, qualifying, and building relationships with target accounts, taking full ownership of both the initial search and the subsequent stakeholder mapping. - Navigate and influence key stakeholders to build rapid consensus and accelerate the sales cycle within regional and mid-market institutions. - Consistently exceed annual EMEA sales targets for software licensing and professional services, focusing on the high-growth potential of the Tier 2-5 banking segment. - Collaborate with sales engineering, delivery, and marketing to execute agile, segment-specific campaigns that resonate with the unique competitive pressures faced by mid-sized and challenger banks. - Prioritise high-velocity opportunities to ensure consistent pipeline flow, while simultaneously building deep partnerships with key regional players. - Design and execute a Tier 2-5 EMEA market and expansion plan that focuses on scalable growth and rapid brand-building within the region. Requirements: Essential: - A proven and active network within Tier 2-5 banks, regional building societies, or challenger banks across EMEA. - Experience in enterprise software sales, specifically within Fintech. - A track record of socialising new technology and/or expanding business into new segments. Traits We Value: - Bright and Enthusiastic People: Bring energy and a positive outlook to inspire clients and colleagues. - Ambitious and Hardworking: Demonstrate a proactive, results-driven mindset with a strong work ethic. - Future Leaders: Aspire to progress toward senior leadership roles such as CRO or Regional Sales Leader. Benefits - Highly competitive salary and commission - Pension plan (match up to 5%) - Life insurance - three times annual salary - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. Software Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies. Thought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You'll be responsible for building both backend services and frontend experiences. Our clients range from the world's largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients. Duties - Design and implement end-to-end features across the stack, including web applications and backend services. - Ensure your solutions are delivered with security, performance, scale, and user experience in mind. - Write automated unit, integration, acceptance tests, etc. - Interface with other engineering teams to ensure that features are added in a structured and coherent way. - Managing and debugging your features from testing environments to production. - Translating customer requirements into a clear plan that can be delivered via tasks. - Collaborating as part of a cross-functional team of backend, front-end, and full-stack engineers. Essential - Experience with React and TypeScript. - Proficiency in writing modern web applications. - Experience with writing REST apis and services - A keen eye for detail and a passion for writing clean, readable, properly tested code. - Experience in integrating automated tests into the development lifecycle. - Interest in client-facing projects, including scoping requirements and defining deliverables. - A proactive approach to learning and development. Desirable - A degree in Computer Science, Engineering or a similar technical field - Knowledge of banking/finance. - Experience with AWS or other cloud providers. - Proficiency in Golang or Python. - An understanding of both UX and UI principles. - Experience using Figma and UI frameworks. - Visual design skills. - Familiar with databases (SQL or NoSQL). - Experience with client/server software architectures & networking, or microservice architectures. - Experience using Kubernetes. Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Software Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies. Thought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You'll be responsible for building both backend services and frontend experiences. Our clients range from the world's largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. Back End Engineering is a key role within Thought Machine as Back End Engineers lead the development of Thought Machine’s Vault product. We pride ourselves in excellence in this role, adopting the best practices in continuous deployment monorepo style development. While development at Thought Machine is fast paced, you will be expected to develop code to a high standard and production ready state. DUTIES - Design, implement and develop scalable, performant microservices using best practices. - Write automated unit tests, integrate tests, etc. - Interfacing with other engineering teams to ensure that features are added in a structured and coherent way. - Managing and debugging your deployments from testing environments all the way to production. - Translating customer requirements into trackable tickets. Requirements Essential - Experience with either Python or Golang. - Experience in developing automated tests as an integral part of the development cycle. - Interest in working on client-facing projects, conducting scoping and defining deliverables. Desirable - Knowledge of banking / finance. - Experience with AWS or other cloud providers. - Familiar with databases (SQL or noSQL). - Experience with client/server software architectures & networking, or microservice architectures. - Experience using orchestration tools such as Kubernetes or Mesos. - Experience developing and deploying AI-powered applications. - Experience with user-centered design principles with a proven ability to build self-service platforms that enhance developer productivity and autonomy. Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Thought Machine is building the next generation infrastructure for the world's largest banks. Our core banking and payments platforms are widely acknowledged as being far ahead of the competition and being a main driver of IT in the Tier 1 banks and Thought Machine already counts many of those banks among its customer base. We are looking to expand our sales team by hiring a Sales Director. In this role you will have exclusive focus on winning new business from the largest banks in APAC. You will work with a dedicated team across the rest of the company to land these banks and set each up for long term success with Thought Machine. Duties: - Develop and deliver proposals that directly address the priorities, strategic objectives, and critical needs of Tier 1 banks in APAC. - Build and nurture multi-level relationships—executive sponsors, influencers, and decision-makers—across targeted institutions to stimulate interest and drive pipeline growth. - Consistently exceed annual APAC sales targets for software licensing and professional services contracts within the Tier 1 banking segment. - Partner with top of the funnel teams with a focus on commercial / business unit leaders to design and execute highly targeted campaigns for Tier 1 financial institutions. - Generate own pipeline opportunities while prioritising high-probability opportunities and cultivating long-term strategic engagements with key banking clients. - Understand the specific challenges, regulatory environments, and transformation agendas facing Tier 1 banks, collaborating with internal product and engineering teams to deliver relevant solutions. - Build and execute a Tier 1 banking–focused APAC sales plan that drives sustainable growth in conjunction with the Strategy team. Requirements: Essential: - Mandarin, Cantonese, or Bahasa speaking. - Extensive experience of selling into Tier 1 banks. - Proven track record of selling complex enterprise software. - Ability to navigate the complexity of Tier 1 bank organisations with regard to stakeholders, budget holders. Traits We Value: - Bright and Enthusiastic People: Bring energy and a positive outlook to inspire clients and colleagues. - Ambitious and Hardworking: Demonstrate a proactive, results-driven mindset with a strong work ethic. - Future Leaders: Aspire to progress toward senior leadership roles such as CRO or Regional Sales Leader. Benefits - Highly competitive salary - Bonus incentive - Healthcare - 25 days holiday and public holidays - Competitive maternity and paternity leave - $1,500 SGD per year flexible spend benefit - All the latest tech you need - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Thought Machine is building the next-generation infrastructure designed to empower mid-market and regional banks to compete at the highest level. Our core banking and payments platforms are widely recognised for their unparalleled flexibility, providing mid-market, regional and challenger banks, as well as community banks and credit unions with the same sophisticated technology typically reserved for global giants. By removing the constraints of legacy systems, we enable these banks to innovate at pace, launch products faster, and drive the digital transformation necessary to capture market share from larger incumbents. We are looking to expand our sales team by hiring a Sales Director. In this role you will have focus on winning new business from mid-market, regional, and challenger banks, institutions that are primed for rapid digital transformation. Duties: - Develop and deliver high-impact proposals that address the specific digital transformation goals and growth objectives of Tier 2-5 banks across AMER. - Drive end-to-step lead generation by identifying, qualifying, and building relationships with target accounts, taking full ownership of both the initial search and the subsequent stakeholder mapping. - Navigate and influence key stakeholders to build rapid consensus and accelerate the sales cycle within regional and mid-market institutions. - Consistently exceed annual AMER sales targets for software licensing and professional services, focusing on the high-growth potential of the Tier 2-5 banking segment. - Collaborate with sales engineering, delivery, and marketing to execute agile, segment-specific campaigns that resonate with the unique competitive pressures faced by mid-sized and challenger banks. - Prioritise high-velocity opportunities to ensure consistent pipeline flow, while simultaneously building deep partnerships with key regional players. - Design and execute a Tier 2-5 AMER market and expansion plan that focuses on scalable growth and rapid brand-building within the region. Requirements: Essential: - Fluent in Spanish. - A proven and active network within Tier 2-5 banks, regional building societies, or challenger banks across AMER. - Experience in enterprise software sales, specifically within Fintech. - A track record of socialising new technology and/or expanding business into new segments. Traits We Value: - Bright and Enthusiastic People: Bring energy and a positive outlook to inspire clients and colleagues. - Ambitious and Hardworking: Demonstrate a proactive, results-driven mindset with a strong work ethic. - Future Leaders: Aspire to progress toward senior leadership roles such as CRO or Regional Sales Leader. Benefits - Highly competitive salary and commission - Healthcare, vision and dental - 25 days holiday - Unlimited paid safe and sick time - 401K matching (up to 7%) - $750 per year flexible spend benefit - Share options - Commuter Pass - Flexible Spending Account (FSA) - Life and long-term disability insurance - All the latest tech you need - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. Software Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies. Thought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You’ll be responsible for building both backend services and frontend experiences. Our clients range from the world’s largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients. Duties - Design and implement end-to-end features across the stack, including web applications and backend services. - Ensure your solutions are delivered with security, performance, scale, and user experience in mind. - Write automated unit, integration, acceptance tests, etc. - Interface with other engineering teams to ensure that features are added in a structured and coherent way. - Managing and debugging your features from testing environments to production. - Translating customer requirements into a clear plan that can be delivered via tasks. - Collaborating as part of a cross-functional team of backend, front-end, and full-stack engineers. Essential - Experience with React and TypeScript. - Proficiency in writing modern web applications. - Experience with writing REST apis and services - A keen eye for detail and a passion for writing clean, readable, properly tested code. - Experience in integrating automated tests into the development lifecycle. - Interest in client-facing projects, including scoping requirements and defining deliverables. - A proactive approach to learning and development. Desirable - A degree in Computer Science, Engineering or a similar technical field. - Knowledge of banking/finance. - Experience with AWS or other cloud providers. - Proficiency in Golang or Python. - An understanding of both UX and UI principles. - Experience using Figma and UI frameworks. - Visual design skills. - Familiar with databases (SQL or NoSQL). - Experience with client/server software architectures & networking, or microservice architectures. - Experience using Kubernetes. Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Software Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies. Thought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You'll be responsible for building both backend services and frontend experiences. Our clients range from the world's largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. At Thought Machine, our Senior Software Engineers specialised in Infrastructure play a crucial role in deploying and maintaining our cutting-edge software, developing tools and integrations with third-party infrastructure components used in our customers’ environments. The role spans across building mechanisms to automate and streamline deployment processes, to facilitating infrastructure changes in the data and streaming platforms which support our products, among other things. We build automation to provide an intuitive and reliable user experience to operate and integrate with Vault for Thought Machine engineers and bank SREs. Duties - Support the engineering team in building reliable, scalable applications - Help design and build tools to make our services scalable and highly available, automating wherever possible - Develop observability and orchestration tooling to allow our customers to monitor and manage their deployments - Contribute to disaster recovery, backup and redundancy tooling and strategy - Assist in improving the quality of our codebase by building new tools and processes Essential - A degree in Computer Science, Engineering or a similar technical field - 5+ years of hands-on experience - Experience developing production-ready infrastructure management tooling with either Python or Golang - Familiarity with at least one of the following: - Observability Tools (e.g. Prometheus, OpenTelemetry, Grafana) - Databases (e.g. Postgres, DuckDB) - Event Streaming platforms (e.g. Kafka) - Container Orchestration (e.g. Docker, Kubernetes) - Familiarity with cloud platforms such as AWS, Azure or GCP - Experience with CI/CD systems (e.g. Jenkins, CircleCI, GitLab, GitHub Actions) Desirable - Experience supporting production systems in high-consistency transactional environments Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Software Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies. Thought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You'll be responsible for building both backend services and frontend experiences. Our clients range from the world's largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. Engineering Managers at Thought Machine lead complex technical projects to deliver on our product roadmap. To accomplish this you will manage a group of talented engineers as they identify issues and implement creative solutions to address them. You will manage your own project deliverables, contribute to product strategy and help develop and grow your team. We are particularly excited to hear from people who show strong product ownership and enjoy switching between engineering management and being hands on with technical work. Duties - Working with your team closely with Product Management and Client Services on defining and delivering our product roadmap. - Actively participate in technical discussions and design reviews. - Measuring your team’s impact. - Contributing to product strategy. - Contributing to engineering-wide initiatives as part of the engineering management team on anything from recruitment to team processes. - Developing engineers in your team and help them in their career development. - Leading by example: involvement with hands on technical work Requirements Essential - 2+ years experience of engineering management of product aligned teams - Experience of working in a cloud native environments, using modern technology stacks similar to the stack we use at Thought Machine (microservices, Kubernetes, Kafka, AWS/GCP, golang/python). - Technical background to drive technical decisions and great interpersonal skills to drive communication with Product Managers and Client representatives. You should enjoy working in environments where you have a high level of responsibility and autonomy. - You are comfortable wearing different Engineering Manager hats that suit the changing needs of a team as it evolves. Desirable - Knowledge of banking / finance. - Interest in working on client-facing projects, conducting scoping and defining deliverables. - You’ve previously helped recruit and shape brilliant engineering teams. - You’ve previously taken an active role in defining and evaluating effective team processes. - You’ve previously worked in a hypergrowth environment. Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. At Thought Machine, IT stands for Internal Technology and we are responsible for ensuring our colleagues have the tools they need to be productive - whatever form that takes. We are looking for an enthusiastic Mac / Linux support engineer to be our first IT hire in Lisbon. The Lisbon office is a brand new location for Thought Machine, and you will be responsible for supporting this new site, as well as joining our global support team supporting the company as a whole. We provide support primarily in-person, because we believe that this solves problems more quickly, and gives a great social experience at the same time. We have a Mac laptop fleet and Linux desktops, with a mix of on-premises and cloud infrastructure. As well as supporting the existing technology, we are looking for someone who believes in continuous improvement, spotting what we can do better and proactively tackling issues. DUTIES - Providing internal in-person support for Thought Machine employees in Lisbon, and remote support to employees in international offices - Provisioning and deploying hardware for new and existing employees - Managing the IT hardware stock. Provisioning and deprovisioning equipment. - Contributing to infrastructure improvements with members of the wider department such as: - OS and configuration managements updates - Systems integration - Network upgrades - Scripting and tool development - Checking and maintaining meeting room and other office IT equipment - Supporting events for both employees and external visitors - Partnering with the other members of the global IT team to provide seamless support REQUIREMENTS Essential: - 3-5 Years relevant experience - Experience with Linux and Mac OS - Experience troubleshooting hardware and software - Solid understanding of networking concepts - Excellent command of written and spoken English. Desirable: - Experience in delivering technical support, including at executive level - Experience working in a customer-facing role - Familiarity with Mobile Device Management systems like JAMF Pro - Experience with network troubleshooting - Audio Visual experience, preferably Google Meet - Google Workspace applications and administration - Bash, Python, Golang - Experience with infrastructure-as-code - Experience with hardware or software procurement and inventory management Traits We Value - Love identifying and solving problems - Have outstanding communication skills and a user-first mindset - Have confidence in responding to users/customers - Be passionate and driven to develop their skills across a range of technologies - Be able to proactively prioritise their work, and execute independently as part of a global team Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Thought Machine is seeking an experienced Account Director to drive and own commercial growth of our clients located across Latin America. This pivotal role involves driving existing accounts forward, identifying new commercial opportunities within client organizations, managing renewals and upsells, and cultivating relationships across executive teams, program management, procurement, legal, and compliance functions. Duties: - Develop and execute annual account plans aligned with Thought Machine and client strategic priorities, ensuring stakeholder buy-in and adapting plans as needed. - Manage client renewals. - Establish and nurture trusted advisor relationships with key account business, technology and operations stakeholders and executive sponsors, serving as a key point of contact between the client and Thought Machine. - Collaborate closely with internal teams to ensure exceptional client satisfaction and successful project delivery. - Provide clear and regular updates on initiative progress to both internal and external stakeholders. - Monitor and analyse client product usage, forecast key account metrics, and drive net new revenue growth through proactive account management. - Assist clients in crafting internal and external communications, including system demonstrations, presentations, workshops, and business case development. Requirements: Essential: - Spanish fluency. - Proven track record in enhancing client engagement, driving revenue growth, and identifying new opportunities within existing accounts. - Strong ability to build and maintain deep client relationships, including experience managing high-level stakeholders up to executive level. - Comprehensive understanding of banking organizations, their cultures, markets, and operational dynamics. - Previous involvement in technology transformation projects within financial institutions, coupled with experience in relationship or account management. - Knowledge of financial products and key business metrics within banking (e.g., cost-income ratios, net interest margin). - Experience managing multiple projects simultaneously with meticulous attention to detail. - Excellent negotiation, verbal, and written communication skills. Benefits - Highly competitive salary - Healthcare, vision and dental - 25 days holiday - Unlimited paid safe and sick time - 401K matching (up to 7%) - $750 per year flexible spend benefit - Share options - Commuter Pass - Flexible Spending Account (FSA) - Life and long-term disability insurance - All the latest tech you need - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Vault Core is our flagship core banking platform, designed to run any bank product, from mortgages and savings to complex corporate lending using our unique, Python-based Smart Contracts. Today, more than 50 clients, including multiple systemically important Tier 1 banks, run their most critical banking workloads on Vault Core. This platform can be self-hosted by clients or consumed as a SaaS offering operated by Thought Machine, with support across major cloud providers such as AWS, GCP, and Azure. This role is highly technical. You will work in lockstep with Engineering leadership to tackle challenges in data integrity and consistency, performance at scale, and the developer experience for those creating and launching financial products on our platform. You will define APIs and user journeys that enable our clients to deliver outstanding experiences to their customers, designing for the wide variety of banks we work with and their unique products and ways of working. This role is ideal for someone who thrives at the intersection of deeply technical domains and high-level product strategy, with good commercial instincts. You understand that your clients’ success depends on a platform that is not just functional, but has best-in-class design, is performant and resilient. By building alignment across Engineering, GTM, and Customer Success, you will ensure that platform capabilities drive adoption and deliver measurable outcomes. Duties - Own the Core Roadmap: Define and drive the strategy for Vault Core, ensuring the engine remains the industry leader in configurability, performance and resilience. - Be a product evangelist: Champion Vault Core externally and within Thought Machine, clearly communicating the scale of the ambition within our product vision and the technical functionality that will excite our clients. - Be the voice of the customer: Represent the world’s largest banks and their developers internally, collecting feedback, pursuing the highest levels of quality, and enabling engineering teams to be laser-focused on solving core banking problems. - Support client delivery: Work closely with the Client Services team and partners to guide complex implementations. Ensure effective alignment between client product requirements and the technical capabilities of the Vault Core engine. - Develop best practices: Help drive Product Management best practices and processes, working with Engineering Managers to ensure adoption and alignment across the core engine domain. Essential - 5+ years of product management experience in a product-led technology company. - Proven track record of delivering deeply technical, API-driven, or infrastructure products. - Able to think from first principles, debate complex technical ideas (e.g., consistency vs. availability in a ledger), and rapidly learn new concepts. - Strong client-facing interpersonal skills and an equally strong ability to engage in technical conversations with Enterprise Architects and CTOs. - Comfortable writing simple scripts in languages such as Python (which powers our Smart Contracts). Desirable - Experience working in regulated industries such as banking or financial services - Prior experience as a software engineer or in a highly technical role - Experience building enterprise software or working within a B2B infrastructure/platform vendor Benefits - Highly competitive salary and commission - Pension plan (match up to 5%) - Life insurance - three times annual salary - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Thought Machine is seeking an Account Director to be a key contact between our clients across APAC. This pivotal role involves driving existing accounts forward, identifying new opportunities within client organisations, and cultivating relationships across executive teams, programme management, procurement, legal, and compliance functions. Responsibilities: - Develop and execute annual account plans aligned with Thought Machine and client strategic priorities, ensuring stakeholder buy-in and adapting plans as needed. - Establish and nurture trusted advisor relationships with key account business, technology and operations stakeholders and executive sponsors, serving as a key point of contact between the client and Thought Machine. - Collaborate closely with internal teams to ensure exceptional client satisfaction and successful project delivery. - Provide clear and regular updates on initiative progress to both internal and external stakeholders. - Monitor and analyse client product usage, forecast key account metrics, and drive net new revenue growth through proactive account management. - Coordinate with the bank’s delivery partners to consistently exceed service expectations. - Assist clients in crafting internal and external communications, including system demonstrations, presentations, workshops, and business case development. Requirements: - Proven track record in enhancing client engagement, driving revenue growth, and identifying new opportunities within existing accounts. - Strong ability to build and maintain deep client relationships, including experience managing high-level stakeholders up to executive level. - Comprehensive understanding of banking organisations, their cultures, markets, and operational dynamics. - Previous involvement in technology transformation projects within financial institutions, coupled with experience in relationship or account management. - Familiarity with Vault Core technology and associated concepts to effectively engage with clients. - Knowledge of financial products and key business metrics within banking (e.g., cost-income ratios, net interest margin). - Experience managing multiple projects simultaneously with meticulous attention to detail. - Excellent negotiation, verbal, and written communication skills. Benefits - Highly competitive salary - Bonus incentive - Healthcare - 25 days holiday and public holidays - Competitive maternity and paternity leave - $1,500 SGD per year flexible spend benefit - All the latest tech you need - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. At Thought Machine, our Senior Software Engineers specialised in Infrastructure play a crucial role in deploying and maintaining our cutting-edge software, developing tools and integrations with third-party infrastructure components used in our customers’ environments. Our team's mission is to abstract away multi-cloud complexity and reduce cognitive load for other developers. We treat our platform infrastructure which spans, orchestration, observability, and data. As a first-class product, enabling our internal teams and global clients to operate securely and reliably at massive scale. Duties - Scale the Core Platform: Evolve, scale, and optimise the cloud-agnostic platform infrastructure powering Vault globally. - Simplify Orchestration: Build intuitive control planes and automation to further abstract away infrastructure complexity, significantly easing the cognitive load for Thought Machine engineers and bank SREs. - Design for Resiliency: Engineer robust, fault-tolerant architectures and Disaster Recovery / Business Continuity Planning (DR/BCP) systems. - Advance Observability: Enhance our comprehensive observability suites that are shared across the entire Thought Machine product ecosystem, providing clients with deep, out-of-the-box monitoring and insights - Optimise Data & Streaming: Scale and optimise core databases and event-streaming platforms to achieve maximum performance and scalability at the lowest cost Essential - Degree in Computer Science, Engineering, or a similar technical field. - 5+ years of hands-on software engineering experience building and scaling infrastructure platforms (not just maintaining them). - Strong proficiency in building production-ready platform tooling using Python or Golang. - Deep understanding of container and orchestration internals (e.g., Kubernetes, Docker). - Hands-on experience extending and integrating open-source tools like Prometheus, OpenTelemetry, and Grafana. - Proven ability to package and scale developer-facing infrastructure utilities with a focus on improving system reliability. Desirable - Experience building cloud-agnostic solutions running across AWS, Azure, and GCP. - Technical depth in databases or event-streaming platforms (e.g., Kafka, Postgres, DuckDB). - A deep interest in the internals of infrastructure tools, with a track record of troubleshooting, extending, or optimizing them within a professional environment. Benefits - Highly competitive salary and commission - Pension plan (match up to 5%) - Life insurance (3x annual salary) - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. At Thought Machine, our Software Engineers specialised in Infrastructure play a crucial role in deploying and maintaining our cutting-edge software, developing tools and integrations with third-party infrastructure components used in our customers’ environments. The role spans across building mechanisms to automate and streamline deployment processes, to facilitating infrastructure changes in the data and streaming platforms which support our products, among other things. We build automation to provide an intuitive and reliable user experience to operate and integrate with Vault for Thought Machine engineers and bank SREs. Duties - Support the engineering team in building reliable, scalable applications - Help design and build tools to make our services scalable and highly available, automating wherever possible - Develop observability and orchestration tooling to allow our customers to monitor and manage their deployments - Contribute to disaster recovery, backup and redundancy tooling and strategy - Assist in improving the quality of our codebase by building new tools and processes Essential - A degree in Computer Science, Engineering or a similar technical field - 3-5 years of hands-on experience - Experience developing production-ready infrastructure management tooling with either Python or Golang - Familiarity with at least one of the following: - Observability Tools (e.g. Prometheus, OpenTelemetry, Grafana) - Databases (e.g. Postgres, DuckDB) - Event Streaming platforms (e.g. Kafka) - Container Orchestration (e.g. Docker, Kubernetes) - Familiarity with cloud platforms such as AWS, Azure or GCP - Experience with CI/CD systems (e.g. Jenkins, CircleCI, GitLab, GitHub Actions) Desirable - Experience supporting production systems in high-consistency transactional environments Benefits - Highly competitive salary and commission - Pension plan (match up to 5%) - Life insurance (3x annual salary) - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. As a Cloud Support Engineer at Thought Machine, you're stepping into a technical role that goes well beyond incident response. At this level, you're expected to own, influence and elevate how we deliver support globally, across both our hosted SaaS product and bank-hosted Vault deployments. You'll not only handle our most complex technical issues, but also shape tooling and processes, partnering closely with Engineering and Product teams to drive continuous improvement across the platform. You bring a deep understanding of cloud-native systems and distributed architecture, and will become a domain expert in Vault Core. This is a highly visible role where your technical judgement, leadership and strategic problem-solving will directly impact client outcomes and platform quality. Duties - Lead the investigation and resolution of high-priority or complex incidents, coordinating with engineering and delivery teams to drive timely solutions - Own escalations end-to-end, providing technical depth, structure and calm during high-pressure client situations - Develop and refine tools, dashboards and automation to improve support delivery, observability and onboarding - Identify recurring issues, propose and lead solutions that improve platform stability, reduce effort and enhance client experience - Contribute to internal documentation, playbooks and root cause analysis reports, with a focus on accuracy and knowledge sharing - Support both hosted and self-managed deployments of Vault, collaborating with client teams on best practice configurations - Actively shape the evolution of our support model, platform tooling and processes across regions Essential - 3+ years of experience in technical support, cloud infrastructure or SRE/DevOps roles, ideally within high-scale, client-facing environments - Deep experience with incident management, root cause analysis and production troubleshooting - Strong Linux systems knowledge, including filesystems, networking and system internals - Programming skills in Golang and Python and experience with infrastructure tools or observability stacks (e.g. Grafana, Prometheus, EFK) - Confidence in working with cloud-native platforms and tools (e.g. Kubernetes, Terraform, AWS/GCP, Docker) - Excellent communication skills under pressure, being able to influence across client, product and engineering boundaries - Demonstrated ability to lead without authority; especially in escalations, cross-functional collaborations and mentoring - A drive to raise the standard for support and build systems that scale sustainably Desirable - Experience deploying or supporting self-managed software in client cloud environments - Exposure to core banking, payments or financial services infrastructure - Familiarity with gRPC, protobuf or service-to-service communication patterns - Open-source contributions or evidence of self-driven learning in cloud, infra or backend tooling - Experience contributing to support process design or automation initiatives Benefits - Highly competitive salary and commission - Pension plan (match up to 5%) - Life insurance (3x annual salary) - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. The Cloud Support Engineers are a global team, operating a 24/7 shift pattern working closely with our Clients, Client Success Managers, Client Delivery Teams and Engineering. Our Cloud Support Engineers perform the crucial task of providing world class support and ongoing maintenance for our clients, operating at a comprehensive technical level to validate and triage technical issues received from clients, perform initial diagnostics and engage our engineering support team to resolve incidents within the agreed service levels. Cloud Support Engineers will also assist clients during the full lifecycle of the product from cloud infrastructure provisioning, product installation to production rollout and ongoing support, managing client communications 24x7 to proactively engage clients on identified incidents along with responding to client issues and ensuring a speedy resolution. Duties - Being part of a multi-region Cloud Support Engineer shift pattern to ensure global 24x7 client coverage - Understanding, investigating and resolving client technical queries and issues - Validating core infrastructure, platform and banking layer issues - Reviewing logs, alerts, traces to spot anomalies and progress investigations - Analysing internal and client-hosted observability tools - Owning assigned tickets and ensuring clients are updated on the incidents’ progress, timeframes and resolution plans - Working with L3 engineering support in line with agreed service levels - Collaborating with the wider engineering teams, obtaining a deep technical understanding of Vault and associated roadmap - Provisioning cloud infrastructure from account creation through to production cluster management for our SaaS product - Performing major and minor product upgrades and releases for our SaaS product - Assisting clients with installing and configuring the product following best practices - Working with Engineers and Client Success Managers to conduct root cause analysis on technical issues Essential - Hands-on experience with Kubernetes or other container orchestration tools such as OpenShift or Docker Swarm - Providing technology support into financial institutions, or enterprise firms - Ability to explain technical concepts to technical and non-technical stakeholders - Experience analysing monitoring tools, generated logs and associated dashboards, with the ability to independently spot trends and identify patterns within these items - Able to create utilities to analyse log dumps - Desire and ability to learn and work with engineers to resolve issues and evolve the technical aspects of Vault - Linux / sys-admin experience - Strong understanding of cloud infrastructure and distributed systems Desirable - Fluency in Thai or Vietnamese is desirable - Hands-on experience with containerised applications and microservices and ability to easily articulate these concepts - Exposure to CI/CD pipelines such as Jenkins, ArgoCD etc. - Proficiency with languages such as Python, Go, etc. - Familiarity with CSPs such as AWS or GCP and a good level of exposure to their admin consoles and other facilities - Familiarity with A.I. tooling and workflows - A role within client-facing support, integration, implementation engineering or solution architecture roles, in B2B software product companies Benefits - Highly competitive salary - Bonus incentive - Healthcare - 25 days holiday and public holidays - Competitive maternity and paternity leave - $1,500 SGD per year flexible spend benefit - All the latest tech you need - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Software Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies. Thought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You’ll be responsible for building both backend services and frontend experiences. Our clients range from the world’s largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients. This is a full-time, permanent position based in our London office, requiring three days a week onsite, with the option to work four days per week, which includes an additional financial allowance. Duties - Design and implement end-to-end features across the stack, including web applications and backend services. - Ensure your solutions are delivered with security, performance, scale, and user experience in mind. - Write automated unit, integration, acceptance tests, etc. - Interface with other engineering teams to ensure that features are added in a structured and coherent way. - Managing and debugging your features from testing environments to production. - Translating customer requirements into a clear plan that can be delivered via tasks. - Collaborating as part of a cross-functional team of backend, front-end, and full-stack engineers. Essential - Experience with React and TypeScript. - Proficiency in writing modern web applications. - Experience writing REST APIs and services. - A keen eye for detail and a passion for writing clean, readable, properly tested code. - Experience in integrating automated tests into the development lifecycle. - Interest in client-facing projects, including scoping requirements and defining deliverables. - A proactive approach to learning and development. Desirable - Knowledge of banking/finance. - Experience with AWS or other cloud providers. - Proficiency in Golang or Python. - An understanding of both UX and UI principles. - Experience using Figma and UI frameworks. - Visual design skills. - Familiar with databases (SQL or NoSQL). - Experience with client/server software architectures & networking, or microservice architectures. - Experience using Kubernetes. Benefits - Highly competitive salary - Pension plan (match up to 5%) - Life insurance - three times annual salary - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Technical Programme Managers at Thought Machine are responsible for the delivery of complex technical programmes within the engineering division. We take a leading role in forming and planning each programme and support engineering departments that contribute to the programme’s success. Duties - Manage technical programmes: planning, setting milestones and success criteria and coordination of complex multi-team, multi-month engineering programmes. - Communicate schedules, priorities and updates to all levels in the company. - Support engineering departments to identify alignment gaps and reduce overhead. - Have a good understanding of the product and the technical skills to be able to dive into details to drive programmes forward. - Be outcome focussed and ensure everything we do supports the intended programme objectives. - Collaborate with large cross-functional teams. - Be engaged and energetic, helping to drive continuous improvement across the engineering organisation in a very fast paced and dynamic environment. - Develop tools and optimise processes to improve productivity and efficiency. Essential - Proven track record managing cross-functional technical initiatives within a top tier technology company. - Timely delivery is not your only objective: you obsess over quality, reliability and product value. - Understand a modern microservice-based technology stack (Kubernetes, Kafka, AWS/GCP) built on a CI/CD pipeline. - Good understanding of the full software development lifecycle (product management, engineering, testing, operations). - Inquisitive mind and is motivated by solving problems. - Self-starter, able to operate autonomously to lead large multi-disciplinary efforts. - Excellent organisational, written, and presentation skills building strong relationships with stakeholders. Desirable - Knowledge or experience in the retail banking industry. - Experience as a software engineer, an infrastructure engineer or some other technical role. Benefits - Highly competitive salary - Pension plan (match up to 5%) - Life insurance - three times annual salary - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) - Shared parental leave (matched to our maternity leave for the same point in time) - 25 days holiday and bank holidays - Flexible working hours - Cycle-to-work scheme - Electric car scheme - Season ticket loan - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Start the day properly with fresh fruit and cereals - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress - Two charity days a year - Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.