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You’ll handle customer inquiries via chat, email and phone, delivering outstanding experiences and acting as the voice of the customer to surface improvement ideas.
Recent graduates or early‑talent with customer‑facing experience, strong written and verbal communication, a self‑starter attitude, and willingness to study for SIE, Series 7 and 63 licenses (FINRA SIE preferred).
The role fuels Robinhood’s mission to democratize finance by ensuring users feel understood and valued, while providing real‑time feedback that helps the company refine its products and services.
Someone who thrives in a fast‑paced, high‑impact environment, enjoys learning financial concepts, can defuse anxious customers, and is ready to commit to a 26‑week licensing and training program.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
The CXR Pathway Program is a paid program that launches your career in financial services. You'll be paid while you study for your SIE, Series 7 and Series 63 licenses and learn the job through hands-on, on-the-job training. You'll build foundational knowledge and confidence alongside your cohort, and finish the program ready to become a registered broker (Registered Representative).
Learn by doing, from day one. While you study, you'll be on the job supporting customers across chat, email and phone, with needs ranging from simple to complex. We demonstrate insane customer focus, and you'll learn what that looks like in practice.
As a member of this team, you'll be the company's voice and will use exceptional empathy and product expertise to ensure our users feel understood and valued. Your job is not only to help our customers, but to help us learn as a company from each interaction, so that we can make our customers' experience using our products as seamless as possible.
This application is for our early talent with an anticipated start date in January 2027. We are looking for recent graduates who have customer-facing experience and are interested in becoming a Registered Representative through Robinhood's licensing and training program.
Location: This role is based in our Denver, CO, and Westlake, TX offices, with in-person attendance expected 5 days per week during the 6-month onboarding period. After onboarding, in-person attendance is expected at least 3 days a week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 2 compensation zones. This role is also eligible to participate in a Robinhood bonus plan.
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
