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You’ll design and maintain team systems, build AI‑enabled workflow automations, and act as the embedded project manager for complex communications programs, handling budgeting, reporting and resource tracking.
3‑5 years in strategy, operations or program management supporting senior leaders or cross‑functional teams, strong systems thinking, comfort with ambiguity, high organization, and daily use of AI and data tools (e.g., basic SQL, dashboards).
The role creates the operating foundation that lets Stripe’s communications team deliver high‑impact storytelling and scale its brand influence worldwide.
Early‑career operators who thrive on turning messy processes into scalable solutions, enjoy building automation, and can juggle multiple workstreams in a fast‑moving fintech environment.
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Stripe’s comms organization does more than the traditional: we produce films that get shown at festivals, sell over 300,000 books annually, run some of the fastest growing social media channels in tech, write talks and skits for external and internal events attended by thousands of people, build physical machines that track commerce in real-time, create podcasts in pubs, and much more besides. We believe in small, elite, high-taste teams and aim to run a tight operation.
Comms Operations is a small, nimble team serving as the connective tissue between strategy and execution. Our mission is simple: we build and redefine the operating foundations that enable the most creative and ambitious storytelling in the world possible. This is not a traditional operations role, and we’re not looking to introduce heavy processes or to eliminate the unpredictability inherent in comms work. Instead, you’ll have a front-row seat in how the Communications team builds and protects Stripe’s brand and influence across the world – and play a pivotal part in designing the flywheel that compounds that impact.
We’re looking for an exceptional and ambidextrous early-career operator to help us build and scale this infrastructure. You will work across every altitude, from co-designing high-level team planning mechanisms to managing the granular details of a complex project to ensure that it lands successfully. Some weeks, that might mean redesigning processes and building custom AI agents to handle repetitive workflows. Other weeks, it’s gaveling on the best lightning talks to feature during our onsite and pitching a mandatory jingle jam.
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Stripe
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