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Bitpanda adds growth and risk leaders to its Executive Committee
Shirin Krall joined as Chief Growth Officer, while Katrin Joschtel became SVP Compliance, Risk & Anti-Financial Crime, leading a unified risk and compliance function.
Bitpanda launches margin trading on stocks, ETFs and ETCs
Bitpanda launched margin trading with leverage of up to 20x on real stocks, ETFs and ETCs, integrated into its main investing app.
Barbara Edelmann promoted to Bitpanda CFO
Barbara Edelmann became CFO effective June 12, succeeding Jonas Larsen, who left by mutual agreement for personal reasons. Edelmann previously led finance and tax.
Bitpanda reports €371 million in adjusted 2025 revenue
Adjusted revenue rose 16% to €371 million and registered users grew 25% to 7.4 million. Adjusted EBITDA fell from €52 million to €13 million amid growth investments.
AI Generated Insights
Handle live‑chat and ticket inquiries as the first point of contact, delivering clear, friendly, and fast responses while juggling multiple conversations.
Fluent English speakers with strong empathy and communication skills, detail‑oriented, comfortable in a fast‑paced, international setting, and preferably familiar with fintech or crypto concepts.
Providing excellent support builds trust and loyalty, directly shaping the customer experience and reinforcing Bitpanda’s reputation as a secure, user‑focused fintech platform.
Recent graduates or early‑career professionals who thrive in dynamic, team‑oriented environments and are eager to learn about investing, crypto, and financial services.
We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.
Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!
Your Mission
At Bitpanda, we know that amazing customer service builds trust and lasting connections. As a Customer Support Associate, you’ll be the go-to person our users turn to — answering questions, solving problems, and making sure they always feel supported.
This role is the perfect way to kickstart your career in fintech if you’re fresh out of uni or just starting your journey. You’ll get hands-on experience in a fast-moving, international environment, learn directly from an experienced team, and grow your skills from day one.
Every conversation you have will help shape how people experience Bitpanda — and help you grow into the next stage of your career. 🚀
What You Will Do
Who You Are
.…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.
Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.
Bitpanda
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