Your mission

As a senior engineer within Bitpanda’s Trade Hub, you will help design, build and scale the core systems that power our trading ecosystem end-to-end — from pricing, execution and portfolio lifecycle, to asset infrastructure, hedging and prime services. You will work on highly available, low-latency and financially critical back-end services that handle order flow, market data, risk, balances, assets and exposure management at scale. Your work will directly impact how customers trade, how liquidity is managed, how portfolios are valued, and how Bitpanda operates safely and efficiently across markets. You will collaborate closely with product, quantitative, risk and trading stakeholders to deliver resilient, high-performance systems that form the backbone of our trading platform.

What you’ll do

• Design and develop scalable, resilient, message-driven services using Java
• Write clean and future proof code with 80% unit test test coverage, end to end and integration testing before deploying into event driven microservices architecture
• Optimise payment modules/services to ensure reliability, maintainability, performance and scalability 
• Drive innovation by researching and adopting the latest trends and technologies in backend development, ensuring our applications remain cutting-edge
• Be a technical mentor for junior developers, providing guidance and support to help them grow and excel in their careers

Who you are

• Advanced knowledge and experience of software development using modern frameworks such as Spring Boot, with Java as your main programming language
• Good understanding of relational and non-relational databases (bonus points for experience with Postgres and MongoDB)
• Experience creating and maintaining publicly available REST APIs with a keen understanding of performance optimisation and scalability
• Practical knowledge in using message-oriented middleware as we’re working with event driven microservices (ideally Apache Kafka or ZeroMQ)
• Good understanding of CI/CD: familiarity with AWS and Kubernetes is ideal but any public cloud experience is fine

**We offer a comprehensive relocation package to support candidates who are moving to join our team. Our goal is to make your transition as smooth as possible, and we provide assistance throughout the whole process.

You Mission

As a Software Engineer in the Screening and Risk Services (SRS) team at Bitpanda, you will build the systems that keep Bitpanda safe, secure, and compliant at scale. You’ll work on high-throughput, low-latency services that detect, prevent, and respond to suspicious activity across payments, trading, and user accounts. Your work will directly impact the integrity of our platform and protect millions of users from financial crime, fraud, and compliance risk.

What you'll do

• Design and operate scalable, event-driven backend services using Java 25, Micronaut/Spring, and Kafka to power real-time detection and prevention workflows
• Build and maintain core FCP systems, including transaction monitoring, risk scoring, alerting, and reporting pipelines
• Ensure production-grade reliability with ≥80% unit test coverage, integration and end-to-end tests, and leverage AI-assisted code review tools like Claude Code
• Integrate with internal and external systems, including payment providers, trading services, and compliance tools, handling edge cases and high-throughput data streams
• Continuously improve system performance, observability, and scalability while meeting strict compliance and regulatory requirements

Who you are

• Strong backend engineering experience with Java (Micronaut or Spring) and distributed systems fundamentals (consistency, messaging, failure modes, concurrency)
• Experience building systems where correctness, reliability, and low-latency decision-making are critical
• Skilled in testing strategies, ensuring correctness at scale, and leveraging tools like Claude Code for code quality and review efficiency
• Familiar with event-driven architectures, streaming platforms (Kafka), and cloud-native environments (AWS, Kubernetes)
• Motivated to solve complex financial crime problems and build infrastructure that protects users and the business at scale

Your mission

As a software engineer within Bitpanda’s Trade Hub, you will help design, build and scale the core systems that power our trading ecosystem end-to-end — from pricing, execution and portfolio lifecycle, to asset infrastructure, hedging and prime services. You will work on highly available, low-latency and financially critical back-end services that handle order flow, market data, risk, balances, assets and exposure management at scale. Your work will directly impact how customers trade, how liquidity is managed, how portfolios are valued, and how Bitpanda operates safely and efficiently across markets. You will collaborate closely with product, quantitative, risk and trading stakeholders to deliver resilient, high-performance systems that form the backbone of our trading platform.

As a bonus, you get work on new age tech projects, tackling architectural and conceptual challenges, integrating with 3rd party vendors and interface and collaborate with many other Engineers and teams within Bitpanda.

What you’ll do

• Design and develop scalable, resilient, message-driven services using Java
• Write clean and future proof code with 80% unit test test coverage, end to end and integration testing before deploying into event driven microservices architecture
• Optimise payment modules/services to ensure reliability, maintainability, performance and scalability using tools like 
• Drive innovation by researching and adopting the latest trends and technologies in backend development, ensuring our applications remain cutting-edge.

Who you are

• Knowledge and experience of software development using modern frameworks such as Spring Boot, with Java as your main programming language
• Understanding of relational and non-relational databases (bonus points for experience with Postgres and MongoDB)
• Experience creating and maintaining publicly available REST APIs with a keen understanding of performance optimisation and scalability
• Practical knowledge in using message-oriented middleware as we’re working with event driven microservices (ideally Apache Kafka or ZeroMQ)
• Understanding of CI/CD: familiarity with AWS and Kubernetes is ideal but any public cloud experience is fine

 

Live chat Agent – Onsite Hiring Day | 24 July 2026

Vienna, Vienna, Austria

Who we are 

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

 

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

 

Your Mission

At Bitpanda, we know that amazing customer service builds trust and lasting connections. As a Live chat Agent, you’ll be the go-to person our users turn to — answering questions, solving problems, and making sure they always feel supported.

 

This role is the perfect way to kickstart your career in fintech if you’re fresh out of uni or just starting your journey. You’ll get hands-on experience in a fast-moving, international environment, learn directly from an experienced team, and grow your skills from day one.

 

Every conversation you have will help shape how people experience Bitpanda — and help you grow into the next stage of your career. 🚀

What You Will Do

• Be the first point of contact for our users via live chat and tickets — always keeping your communication clear, friendly, and fast.
• Help customers solve everyday issues and make their Bitpanda journey smooth, positive, and stress-free.
• Share feedback and ideas with the team to improve the way we support our users and make the customer journey even better.
• Work towards team goals like fast response times and high customer satisfaction while staying up to date with Bitpanda’s products and features.
• Be flexible with a shift-based schedule (including evenings and weekends) — planned in advance so you can balance work and life.

Who You Are

• You’re an empathetic and friendly communicator who enjoys helping people and can stay calm, reliable, and positive even when things get busy.
• You speak fluent English and other EU language is an advantage 
• You’re curious about fintech, investing, or crypto and excited to learn more (bonus points if you already know your way around crypto wallets, DEXs, or trading).
• You’re detail-oriented, dependable, and comfortable juggling multiple chats at once while still delivering clear, high-quality answers.
• You thrive in a fast-paced, international environment and love working as part of a team.

 

Important Application Notice:

We’re excited to meet ambitious, driven candidates who want to make an impact! Apply as soon as possible to secure your spot for our onsite Assessment Center at Bitpanda’s headquarters in Vienna, Austria, available on the 24th of July 2026. 

 

Applications are reviewed on a rolling basis, and early applicants will have priority in securing their preferred date. Attending the Assessment Center not only gives you a clear view of the role and our culture but also speeds up the recruitment process.

 

Why Attend Our Assessment Center?

 

Joining Bitpanda’s Assessment Center is more than a step in the hiring process , t’s unique opportunity to:

• Experience a fast-growing, high-impact fintech: See firsthand how one of Europe’s fastest-scaling fintech companies is reshaping how people invest and interact with money.
• Learn from the best: Meet our Operations team and leadership, hear real stories of growth, and understand what makes our culture innovative, collaborative, and dynamic.
• Step into a role that matters: Tackle real-life scenarios and tasks that mirror the responsibilities you would have, giving you a clear picture of the impact you could make from day one.
• Kickstart your career growth: This is a fast-track opportunity to join a high-performing team, showcase your skills, and get noticed in a company where contributions are visible and valued.

 

By attending, you’ll gain insights, hands-on experience, and connections that make this more than a typical interview,  it’s a career-launching experience in a company that’s shaping the way millions of people invest.

 

What’s in it for you

• Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
• Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan.
• Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
• Time to recharge – Take extra time off to rest, reset, and recharge, with 3 additional days off in 2026 to prioritise your wellbeing.
• Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace.
• Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
• Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
• Create a productive workspace at home – Set up your home office exactly how you want it with a dedicated budget for comfort and productivity.
• Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fuelled and focused all day long.
• Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
• Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent.
• Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to summer gatherings worldwide, fostering fun, connection, and celebration

       .…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.

 

Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

Your mission

As a Marketing Campaign Analyst at Bitpanda, you will be the driving force behind the success of our marketing initiatives. Your mission is to bridge the gap between creative execution and data-driven strategy, ensuring that every campaign—from initial planning to final post-mortem—is executed with precision and aligned with our core business objectives. 

You’ll be at the heart of cross-functional collaboration, partnering with our Marketing, CRM, and Data teams to define the metrics that matter, optimize campaign performance, and uncover new growth opportunities. By combining your analytical rigor with a passion for marketing, you will transform complex data into clear, actionable insights that empower our team to make better decisions and deliver exceptional customer experiences.

What you’ll do

• Campaign Measurement: Manage end-to-end performance tracking across all marketing channels, including brand, CRM, influencer, and product marketing initiatives.
• Operational Support: Coordinate user incentive campaigns, including managing eligibility validation, payout preparation, and reward distribution.
• Reporting & Insights: Design and maintain dashboards and reporting frameworks, translating marketing data into actionable recommendations to optimize campaign performance.
• Strategic Collaboration: Work closely with cross-functional partners—including Marketing Managers, CRM, and Data teams—to define KPIs and measure overall business impact.
• Growth & Experimentation: Analyze customer journeys and attribution to identify growth opportunities while leading A/B testing, incrementality analysis, and continuous process improvement.

• Professional Experience: You bring 3–4 years of hands-on experience in marketing analytics, business intelligence, or a related analytical function.
• Adaptability & Insight: You thrive in fast-paced, cross-functional environments, with a proven ability to translate complex data into clear, actionable marketing insights.
• Campaign Expertise: You possess a strong background in analyzing multi-channel campaign performance and driving optimization through data-backed recommendations.
• Communication Skills: You demonstrate exceptional stakeholder management skills and are adept at presenting data-driven insights effectively to marketing and business leadership.
• Analytical Rigor: You are highly detail-oriented and analytical, with deep proficiency in leveraging dashboards, KPIs, and customer data to support growth strategies.

 

Your mission
As Bitpanda’s Copywriter, you’ll be at the heart of how we tell our story. You’ll craft compelling, high-impact messaging for our go-to-market (GTM) campaigns, major product launches, and investor communications and incentive campaigns. You’ll translate complex regulatory and financial information into clear, human, and actionable language, helping our customers feel informed, empowered, and confident.

 

What you’ll do

• Write compelling copy for integrated marketing campaigns across multiple channels.
• Develop messaging that reflects Bitpanda’s brand voice and value proposition.
• Collaborate closely with Creative, Brand, Product Marketing, CRM, and Performance Marketing teams.
• Translate complex financial concepts into simple, engaging language.
• Design global campaigns with a “German-first approach” for the respective audiences.
• Lead creative ideation, campaign development (text) and messaging across all touchpoints.
• Ensure all copy meets legal and compliance requirements.

 

Who you are

• Native-level German with excellent English.
• Several years of professional copywriting experience (ideally within an agency-setting).
• Strong portfolio demonstrating campaign and digital marketing work.
• Excellent storytelling and conceptual thinking skills.
• Ability to write across multiple formats and audiences.
• Experience in fintech, finance, or technology is advantageous.

 

Your Mission

At Bitpanda, identity sits at the core of how we scale securely. As a Senior Cloud IAM Engineer, you’ll design, own, and evolve our cloud-first identity and device management ecosystem, enabling thousands of employees to work securely while meeting the demands of a highly regulated fintech. You’ll operate at scale, push security standards forward, and turn IAM into a true platform, not just a tool.

What you’ll do

• Architect, own, and continuously optimize JumpCloud as Bitpanda’s core IAM and device management platform
• Build and maintain scalable SSO and access models across a large and growing SaaS ecosystem
• Secure and manage endpoints at scale across macOS, Windows 11, iOS, and Android, enforcing strong security baselines
• Drive identity and endpoint security standards (encryption, conditional access, compliance, patching, posture management)
• Partner with Security, Compliance, and Engineering to support audits, regulatory requirements, and zero-trust initiatives

Who you are

• Deep, hands-on experience with JumpCloud or modern IAM platforms (Entra ID / Active Directory, Okta)
• Strong practical experience operating MDM at scale across multiple operating systems
• Solid background in security engineering, cloud infrastructure, or platform-focused IT
• Comfortable designing solutions in cloud-only, SaaS-heavy, highly automated environments
• Thrive in high-ownership roles and enjoy building systems that scale, not just maintaining them

** We offer a comprehensive relocation package to support candidates who are moving to join our team. Our goal is to make your transition as smooth as possible, and we provide assistance throughout the whole process.

 

Your mission

Join us as a Senior CRM Specialist to execute engaging CRM campaigns across the DACH market. Based in Vienna, you’ll be part of a team of experts in a dynamic fintech environment, helping to craft global communications that drive engagement, retention, and product adoption.

This role is a great opportunity for an ambitious and creative team player to grow their CRM skills in a fast-paced, international environment. You’ll be part of a collaborative team and play a hands-on role in executing campaigns with a strong focus on localisation and high-quality delivery.

 

What you’ll do 

• Assist in delivering global multichannel campaigns (email, push, inapp, and more).
• Collaborate with internal teams (e.g. Product, Marketing, Creative, Legal, Analytics) to ensure campaigns are accurate, compliant, and aligned with local nuances.
• Support quality assurance processes to make sure every campaign meets our standards - we don’t ship anything we wouldn’t be proud of.
• Proactively contribute ideas, suggest improvements, and conduct tests to enhance our CRM campaigns.
• Stay organised and coordinate tasks across multiple stakeholders and projects.

Who you are 

• Experience in a similar role at a company with a primarily online/mobile B2C audience (at a fintech or financial company is a plus).
• Familiarity with Braze or similar engagement platforms (e.g., Salesforce Marketing Cloud, Iterable) and confidence using tools and adapting to new systems quickly.
• Strong attention to detail and pride in delivering accurate, high-quality work.
• Team player with a proactive attitude, thriving in a fast-growing, diverse team environment.
• Fluent in English and German. 

 

 

Your mission

We’re looking for a Talent Acquisition Intern to join our Talent Acquisition team! You’ll help us deliver a smooth and engaging experience for every candidate, while learning how recruitment works in a fast-paced, international environment.

What you’ll do

• Support the Talent Acquisition team in delivering an excellent candidate experience
• Coordinate interviews between candidates, recruiters, and hiring managers
• Keep our Applicant Tracking System (ATS) accurate and up-to-date
• Communicate schedules and changes to candidates and internal stakeholders
• Assist with improving and streamlining scheduling processes
  
  

Who you are

• Currently studying or recently graduated, with an interest in HR or recruitment
• Organised, detail-oriented, and able to manage multiple tasks
• Proactive, positive, and eager to learn in a fast-moving environment
• Strong written and verbal communication skills in English and German
• Comfortable using Microsoft Office or Google Workspace tools

 

Phone Support Agent – Onsite Hiring Day | 24 July 2026

Vienna, Vienna, Austria

Who we are 

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

 

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

 

Are you ready to shape the future of finance?

Bitpanda, one of Europe’s fastest-growing fintech companies, is building something game-changing, and we want you to be part of it.

We’re launching a brand-new Operations division with one clear purpose: to deliver premium, world-class support to our users, with a strong focus on phone-based customer service.
We’re looking for people who are confident communicators, thrive in real-time conversations, and genuinely enjoy helping customers over the phone.

This new team will be a cornerstone of Bitpanda’s future, ensuring millions of users receive fast, friendly, and reliable support. By joining, you won’t just step into a role, you’ll directly shape how people experience Bitpanda every single day and play a key part in how we redefine the way the world invests.

 

What You’ll Do (Day-to-Day)

As part of Bitpanda’s new Operations division, you will:

• Provide world-class service to our users primarily through phone support, and occasionally via tickets or live chat, always delivering timely, professional assistance that drives satisfaction and loyalty
• Align daily with your manager and collaborate closely to meet team and company targets
• Dive into user feedback to identify key product or feature requests and share meaningful insights with internal teams
• Spot opportunities to streamline and improve support processes
• Partner with other departments to elevate customer satisfaction and help boost our Net Promoter Score (NPS)
  
  

Who We’re Looking For

We’re searching for ambitious, adaptable, and curious people who:

• Experience in phone-based customer support, is a plus
• Communicate clearly and professionally
• Are fluent in German (C2) and comfortable in English (B2+)
• Thrive in a fast-moving, dynamic environment and are open to shift work (including evenings/weekends)
• Have experience with tools like Zendesk (a plus, not a must)
• Are interested in fintech, crypto, or financial markets (optional but beneficial)
  
  

Important Application Notice:

We’re excited to meet ambitious, driven candidates who want to make an impact! Apply as soon as possible to secure your spot for our onsite Assessment Center at Bitpanda’s headquarters in Vienna, Austria, available on the 24th of July 2026. 

 

Applications are reviewed on a rolling basis, and early applicants will have priority in securing their preferred date. Attending the Assessment Center not only gives you a clear view of the role and our culture but also speeds up the recruitment process.

 

Why Attend Our Assessment Center?

 

Joining Bitpanda’s Assessment Center is more than a step in the hiring process , t’s unique opportunity to:

• Experience a fast-growing, high-impact fintech: See firsthand how one of Europe’s fastest-scaling fintech companies is reshaping how people invest and interact with money.
• Learn from the best: Meet our Operations team and leadership, hear real stories of growth, and understand what makes our culture innovative, collaborative, and dynamic.
• Step into a role that matters: Tackle real-life scenarios and tasks that mirror the responsibilities you would have, giving you a clear picture of the impact you could make from day one.
• Kickstart your career growth: This is a fast-track opportunity to join a high-performing team, showcase your skills, and get noticed in a company where contributions are visible and valued.

 

By attending, you’ll gain insights, hands-on experience, and connections that make this more than a typical interview,  it’s a career-launching experience in a company that’s shaping the way millions of people invest.

 

What’s in it for you

• Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
• Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan.
• Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
• Time to recharge – Take extra time off to rest, reset, and recharge, with 3 additional days off in 2026 to prioritise your wellbeing.
• Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace.
• Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
• Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
• Create a productive workspace at home – Set up your home office exactly how you want it with a dedicated budget for comfort and productivity.
• Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fuelled and focused all day long.
• Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
• Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent.
• Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to summer gatherings worldwide, fostering fun, connection, and celebration

       .…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.

 

Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

 

Your mission

As the Senior Manager of Customer Care at Bitpanda, your mission is to lead a multi-layered organization by managing and mentoring a team of managers to achieve world-class results. You will serve as a strategic architect of our support ecosystem, fostering a culture of high ownership and proactive problem-solving. Working closely with senior leadership, you will translate high-level business objectives into operational excellence, ensuring our support infrastructure not only scales but prospers as we redefine the financial landscape.

What you’ll do

• Drive the evolution of the Customer Care organization by leading leaders, ensuring high performance and professional growth across all management levels in a scaling environment. 
• Champion operational excellence by auditing support KPIs daily, identifying systemic bottlenecks, and implementing proactive solutions before they impact the user experience. 
• Analyze and report on organizational health at a granular and executive level, utilizing data to forecast trends and pioneer strategic shifts in our support delivery. 
• Refine and industrialize Standard Operating Procedures, leveraging your deep expertise in support scalability to ensure lean, efficient, and high-quality workflows. 
• Act as a high-stakes owner of the support function, anticipating potential service disruptions and deploying rapid, decisive resolutions with a relentless commitment to stability.

Who you are 

• Experienced Leader of Leaders: You bring 5-7+ years of large-scale leadership experience with a proven track record of managing managers. You understand the nuances of scaling complex support organizations and excel at coaching other leaders to drive performance and talent development. 
• Operational Excellence Architect: You are a "doer" who thinks in systems. You have extensive experience building and maturing support operations, ensuring they are not just maintained, but optimized for maximum efficiency and long-term prosperity. 
• B2C Support Expert: You possess a deep-rooted understanding of how to thrive in B2C customer support. You bring a high degree of technical and operational sophistication, acting as a proactive force who anticipates needs rather than just reacting to tickets. 
• Mission-Driven Owner: You possess an unwavering sense of accountability and a passion for Bitpanda’s mission. You are eager to take full ownership of your domain and proactively shape the future of the crypto and financial services industry. 
• Collaborative Systems Thinker: You excel at building cross-departmental alliances, aligning your team’s operational goals with the broader company vision to achieve seamless, end-to-end excellence.

 

 

Your Mission

As our new Director Treasury, you will architect, scale, and lead a highly sophisticated, multi-jurisdictional treasury, FX, and balance sheet management function. Reporting directly to the CFO, you will balance traditional equity retail brokerage mechanics with 24/7 digital asset liquidity, ensuring robust regulatory capital and safeguarding compliance across the EU, UK, and UAE.
You will drive financial resilience by owning our market risk frameworks, building an automated multi-currency cash pooling architecture, and establishing advanced hedging programs. As a leader, you will build and mentor a world-class treasury team, bridging the compliance mindset of traditional banking with the agility of Web3, while collaborating closely with internal stakeholders to align product governance with optimized balance sheet management.

 

What you’ll do

• Asset Liability Management & Product Governance: Manage duration and liquidity mismatches between liabilities and assets; optimize retail product funding across 24/7 crypto and traditional markets to streamline settlement cycles.
• Risk & Balance Sheet Ownership: Build and execute the end-to-end Interest Rate Risk in the Banking Book (IRRBB) framework, regularly modeling and stress-testing the balance sheet against aggressive market rate pivots.
• Liquidity & Cash Operations: Oversee daily cash management, real-time clearing, and multi-currency settlement operations while ensuring absolute compliance and segregation regarding customer safeguarding accounts.
• Liquidity Architecture: Design and manage a multi-entity, multi-currency physical and notional cash pooling structure (fiat and stablecoins) and establish automated inter-company lending frameworks.
• TMS & Automation Integration: Lead the enhancement and customization of our Treasury Management System (TMS), spearheading its integration with traditional banking APIs, blockchain analytics engines, and internal ERP systems.
• People Leadership: Build, mentor, and lead a world-class, cross-functional treasury team across multiple geographic locations, cultivating an innovative and regulatory-compliant mindset.

Who you are

• Financial Excellence: You have extensive experience leading sophisticated treasury operations, including robust Asset Liability Management (ALM) and product governance, across various assets and multiple jurisdictions.
• Leadership Experience: Proven track record in a senior treasury leadership role, with a strong background in building and managing high-performing finance teams across multiple locations.
• Regulatory & Technical Mastery: Deep understanding of multi-jurisdictional regulatory frameworks (including FMA, FCA, VARA, and safeguarding/prudential capital compliance) alongside expertise in IRRBB, ALM, and complex FX hedging.
• System Savvy: Experienced in scaling and optimizing Treasury Management Systems (TMS) and bridging traditional banking infrastructures (SWIFT, SEPA, Fedwire) with digital asset and blockchain analytics.
• Quantitative & Analytical Expertise: Advanced proficiency in financial modeling and stress-testing for balance sheet simulations (such as NII, Earnings-at-Risk, and EVE), coupled with a strong operational command of real-time multi-currency cash positioning, automated transfer pricing, and institutional fiat-to-crypto hedging mechanisms. 

Your Mission

As a Quality Engineer, you will be a cornerstone of Bitpanda’s Quality Engineering team, ensuring the resilience, security, and world-class performance of our financial ecosystem. You won't just find bugs; you will champion a culture of excellence that enables us to scale safely for millions of users across Europe.

What You’ll Do

• Design and execute test strategies for complex mobile and web environments. You will oversee end-to-end testing lifecycles, integrating advanced exploratory testing with rigorous regression and smoke suites.

• Utilize expertise in tools like Postman, Android Studio, and Xcode to debug complex architectural issues and validate high-stakes financial integrations.

• Partner with Product Managers and Designers during the discovery phase to identify edge cases and technical risks before a single line of code is written.

• Beyond just tracking bugs in Jira, you will analyze defect trends to identify systemic weaknesses and work with Engineering Leads to implement long-term preventative measures.

• Drive the "Shift-Left" philosophy by embedding quality benchmarks early in the sprint cycle, ensuring that "Definition of Ready" and "Definition of Done" are strictly upheld across squads.

Who You Are

• Experience in high-growth mobile and web environments, ideally within Fintech or highly regulated industries.

• Mastery of tools like Postman, JIRA/Xray, Android Studio, and Xcode is essential. You should be comfortable navigating logs, proxying traffic, and inspecting databases.

• You can translate technical risks into business impact for stakeholders and provide constructive, high-level feedback to developers.

• You thrive in fast-paced, multicultural environments and are comfortable navigating ambiguity to deliver stable, secure products.

Your mission

As Lead Marketing Campaigns, you will drive the vision and delivery of integrated marketing campaigns that strengthen customer engagement, brand relevance, and business growth. You will bring teams together around clear priorities, compelling messaging, and insight-led plans. You will champion a data-driven approach to continuously improve campaign impact and build scalable best practices.

 

What you’ll do

• Strategy and Execution: Lead the end-to-end development of integrated marketing campaigns, driving the vision for customer engagement and business growth.
• Cross-Functional Leadership: Orchestrate collaboration across diverse teams including Brand, Creative, CRM, Performance Marketing, Product Marketing, PR, and regional departments.
• Campaign Planning: Develop comprehensive campaign briefs, messaging frameworks, and go-to-market strategies to ensure clear priorities and compelling execution.
• Performance Optimization: Utilize a data-driven approach to monitor campaign success and implement optimizations based on key insights.
• Operations and Mentorship: Manage budgets, priorities, and stakeholder alignment while establishing best practices and mentoring team members.

 

 

Who you are

• Extensive experience leading integrated marketing campaigns.
• Strong strategic thinking combined with operational excellence.
• Excellent stakeholder management skills.
• Data-driven approach to campaign optimization.
• Experience within fintech, technology, or consumer digital products is highly desirable.

 

 

Your mission

As Legal Counsel, Data Protection, you will be part of the Bitpanda Legal team and work closely with the Group Data Protection Officer on all privacy and data protection matters arising within the Bitpanda Group. You will support the design, implementation and continuous improvement of our data protection framework, advising business and product teams across our European and international operations to ensure that handling of personal data is compliant, pragmatic and built into how we work.

Who you are

• A university degree in law from a European university, ideally with a focus on data protection, IT/IP law and/or regulatory law
• A minimum of 1 to 3 years of professional experience in data protection / privacy law, gained in an international law firm, a regulatory authority, or as in-house counsel in an international company (a completed bar exam and/or a privacy certification such as CIPP/E is an advantage)
• Solid working knowledge of the GDPR and related European and national data protection laws; familiarity with the regulatory environment for financial services and crypto-assets is a plus
• Team player with quick comprehension, a solution-oriented and precise way of working, and the ability to work reliably both independently and in a team
• Fluency in English is required; German B2 level or above

What you’ll do:

• Provide ongoing data protection advice across the Bitpanda Group, supporting business, product and engineering teams on day-to-day privacy questions and new initiatives
• Support the Group Data Protection Officer in maintaining and developing the company's data protection management system, policies and internal guidelines
• Draft, review and negotiate data processing agreements, data transfer mechanisms, privacy notices and other data protection documentation
• Help manage data subject requests, personal data breaches and enquiries from supervisory authorities
• Monitor regulatory developments in data protection and assess their impact on the Bitpanda Group, and deliver internal training and awareness initiatives

 

 

Your Mission

As our Treasury Manager, you will run the day-to-day engine of a highly sophisticated, multi-entity treasury function spanning traditional finance and digital assets. Reporting to the Director of Treasury, you will manage liquidity, FX risk, and balance sheet operations across a multi-regulatory structure handling 12+ fiat currencies and 700+ digital assets. You will lead a high-performing team of treasury professionals to bridge the gap between traditional banking frameworks and 24/7 crypto liquidity.

What You’ll Do

• Daily Liquidity & Cash Operations: Oversee day-to-day cash management, real-time clearing, and multi-currency settlement operations while ensuring absolute compliance with customer safeguarding account segregation rules.
• ALM & Risk Execution: Manage duration and liquidity mismatches across traditional and crypto markets, monitoring the IRRBB framework and stress-testing the balance sheet against aggressive market pivots.
• Digital Asset & FX Management: Monitor live crypto risk incidents under pressure, measuring real-time exposures and instructing prompt corrective measures on long and short positions.
• ALCO & Regulatory Reporting: Deliver strategic proposals to ALCO covering long-term investments, ALM netting arrangements, and MMF allocations, while contributing directly to ICARA and ILAAP delivery.
• People Leadership & Growth: Direct, mentor, and develop a team of four treasury professionals, fostering institutional growth across ALM, liquidity risk, funding management, and digital asset operations.

Who You Are

• 5+ Years of Core Treasury Experience: You bring at least 5 years of hands-on experience in corporate treasury or financial institutions, specifically managing complex asset-liability management (ALM) structures.
• Dual-Asset Fluency: Deeply comfortable operating simultaneously in traditional finance (SWIFT, SEPA, physical/notional pooling) and digital asset markets (handling stablecoins and a broad spectrum of crypto assets).
• Regulatory Mastery: Strong working knowledge of multi-entity regulatory frameworks, specifically MiCAR, EMI, and MiFID II, with direct experience handling capital compliance and risk appetite frameworks.
• Data & System Savvy: Experienced in leveraging Treasury Management Systems (TMS), banking APIs, and blockchain analytics to maintain early-warning indicators like Hedging Efficiency Dashboards.
• Fluency in German and English

 

Your mission

 

Join us as a Partnerships Intern and play a key role in shaping how Bitpanda connects with partners and builds its brand presence. Over 6 months, you’ll gain hands-on experience in supporting sport partnership activations, brand initiatives and experience and learning how marketing and partnerships come together in a fast-moving, international environment.

 

What you’ll do

• Support the Partnerships team in delivering impactful experiences with external partners.
• Assist in coordinating campaigns, events and co-branded initiatives and conduct research on potential partners, market trends, and competitor activities.
• Help prepare presentations, reports, and marketing materials for internal and external stakeholders.
• Keep track of ongoing experience processes, ensuring deadlines and deliverables are met.
• Spot opportunities to improve how we present and communicate our brand across different channels.

 

Who you are

• Currently studying or recently graduated, with a genuine interest in partnerships, marketing, or brand management.
• Organised, detail-oriented, and able to juggle multiple tasks effectively.
• Proactive, creative, and eager to learn in a dynamic, international environment.
• Strong written and verbal communication skills in English and German (any additional language is a plus).
• Comfortable using Microsoft Office or Google Workspace tools, and curious to explore new marketing and collaboration tools.

 

Your mission

As a Payment & Risk Operations Specialist at Bitpanda, your mission is to conduct pre-execution transaction monitoring to prevent exposure to financial crime and system abuse, applying first-principles reasoning to assess unusual activity by using evidence and data to balance risk and impact in a way that serves both the company and the user.

 

What you’ll do

• Assess suspicious activity in fiat and crypto transactions; determine and take ownership of appropriate mitigation strategies.
• Analyse blockchain data to inform risk decisions with actionable insights.
• Provide direct customer support via email and live chat, ensuring clear and professional communication.
• Collaborate with internal teams on escalated cases, ensuring SLA adherence and contributing to operational improvements.
• Support senior team members by compiling insights on emerging fraud trends and assisting with relevant reporting.

 

 

Who you are

• Demonstrate a strong commitment to fraud prevention through proactive, impact-driven intervention methods.
• Apply practical, well-reasoned problem-solving grounded in data and logic, with a focus on efficiency and meaningful outcomes.
• Communicate effectively, operate with sound judgment, and base decisions on evidence rather than personal bias or assumption.
• Adapt easily to shifting priorities and maintain a continuous learning mindset to close knowledge gaps.
• Bring relevant fraud prevention experience (ideally in crypto/Fintech); blockchain investigation and SQL skills are a plus.

 

 

 

Your mission

As a valuable member of our Legal and Regulatory Team, you'll assist in supporting our corporate development, contributing to the establishment of financial and non-financial products, commercial partnerships, new business models, litigation matters, governance structures, and aiding in handling financial transactions.This position demands proficiency in civil and corporate law, a keen understanding of regulatory aspects pertinent to Bitpanda's multifaceted operations within the EU and beyond as well as command of contract drafting best practices.

What you’ll do

As a  member of Bitpanda’s Legal and Regulatory Team, you will need to think globally and act locally, building a sound foundation for Bitpanda’s group structure and processes as well as the products and services to enable and protect the business across the globe.  Your contributions will be fundamental to our continued growth and innovation, and your responsibilities will include:

• Advise, accompany and support the operational areas of Bitpanda and other team members.
• Legal support in all relevant fields of law and involvement in various matters pertaining to regulatory assessments, token projects, financial instruments, marketing topics relating to financial and non-financial instruments, terms & conditions and other client facing documentation as well as governance, litigation and general dispute resolution.
• Draft and revise all types of legal documents like contracts, general terms & conditions, internal and external policies, etc.
• Prepare advice on a vast range of issues, including civil law matters, contracts, corporate governance, partnership agreements, establishment of new entities and branches, compliance, pending litigation cases with courts and tribunals and any other matters that may arise in the day-to-day operations of an expanding global fintech.
• Work closely with different departments within Bitpanda to provide the background and structure to navigate and shape the legal framework of our group and business.

Who you are

• In the final stages of a university degree in law from a Austrian/German/Swiss university with a strong focus on civil  law and/or supervisory law, as well as other legal areas such as IT law or corporate law. 
• First professional experience in an international law firm or experience as in-house legal counsel in an international company is an advantage.
• Strong interest in and common understanding of crypto-assets and crypto-related products and/or stocks/trading as well as a good working knowledge of traditional financial products.
• Team player, quick comprehension, solution-oriented way of working, ability to work reliably both independently as well as part of a team.
• Fluency in English and German is required. 

 

Your mission

As a Localized Customer Care Associate, you will provide high-quality, phone-based customer care for a specific market. In this role, you will handle customer inquiries with professionalism and care, ensuring every interaction builds trust and loyalty, and contribute to the growth and success of localized customer care operations.

What you’ll do:

• Provide world-class service to Bitpanda’s customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty.
• Align daily with your manager and collaborate to achieve company and team targets through strategic planning, strong communication, and consistent focus on performance metrics.
• Dive deep into user feedback to identify critical product and feature requests, working closely with internal teams to share actionable insights and improve the customer experience.
• Continuously strive to identify opportunities to improve Bitpanda’s support processes, contributing to overall excellence in customer care.
• Build strong relationships with other departments, fostering collaboration to increase Customer Satisfaction (CSAT)  and Net Promoter Scores (NPS).

Who you are

• Proven experience within Customer Care or Sales, providing support to clients via phone or video calls.
• Excellent verbal and written communication skills in Italian (C2 level or equivalent) and English (B2 level or higher); additional languages are a plus.
• A passion for crypto, investing, and an interest in global financial markets or fintech domains is advantageous but optional.
• Flexible and adaptable to thrive in a dynamic, fast-paced environment; willing to work in shift patterns, including evenings and weekends, as needed.
• Experience with Customer Care systems, such as Zendesk, is desirable but optional.

Your mission

As General Manager Advanced Trading (Fusion), you will own the strategic direction, commercial growth, operational excellence, and platform evolution of our advanced trading ecosystem. Fusion is the high-performance core that delivers institutional-grade trading capabilities to retail customers and professional traders alike across web and mobile environments.

You will combine product strategy, trading expertise, and technology leadership to ensure Fusion differentiates Bitpanda as a best-in-class platform within the European market. Your North Star is driving sustainable trading activity, deep customer engagement, and trading-related revenue growth. You will build the overarching product vision, scale the advanced trading business, and unlock immense long-term customer value.

What you'll do

• Define and execute the long-term strategic vision and platform strategy across all supported asset classes, ensuring consistency and scalability across crypto, equities, commodities, and derivatives.
• Own the Fusion value proposition end-to-end, defining the exact positioning, acquisition, engagement, and retention strategies for active traders, advanced retail investors, and professional customers.
• Own the complete web and mobile platform experience, driving continuous improvements in usability, discoverability, customization, portfolio visibility, and advanced trading workflows.
• Partner closely with Engineering leadership on trading infrastructure strategy to guarantee high availability, low latency, speed, and absolute operational resilience.
• Support critical architecture decisions and platform stability processes that enable institutional-grade execution quality and long-term growth.
• Own the prioritization and evolution of all Fusion-specific features, driving innovation in advanced tooling, analytics, automation, and professional functionality.
• Drive commercial performance and revenue growth, monitoring and optimizing key performance indicators including trading volume, active traders, retention, and customer lifetime value (CLV).
• Lead, inspire, and scale a high-performing multidisciplinary organization spanning Product, Engineering, Design, Operations, and Trading-related functions.
• Ensure all advanced trading activities operate strictly within regulatory frameworks, collaborating with Compliance, Risk, Legal, and Operations teams to balance functionality with customer protection.
• Represent the advanced trading ecosystem within executive leadership discussions, driving long-term investment, strategic alignment, and prioritization decisions directly with our CEO.

Who you are

• Extensive Trading & Fintech Leader: You bring substantial leadership experience navigating trading platforms, fintech, brokerage, exchange infrastructure, or investment technology environments while successfully leading multidisciplinary, cross-functional organizations.
• Market Structure & Infrastructure Expert: You possess a deep understanding of advanced trading systems, execution platforms, market infrastructure, and the scalable technical architectures that ensure platform reliability.
• Trader-Obsessed: You have deep customer and trader empathy, combined with an intimate understanding of active trader behavior and complex professional trading workflows.
• Commercially & Analytically Minded: You have a high ownership, outcome-oriented mentality with a proven track record of managing and scaling complex, revenue-generating financial products.
• Pragmatic & Resilient Decision-Maker: You thrive in high-pressure, fast-moving environments, combining sharp strategic prioritization with a hands-on delivery mindset that seamlessly balances innovation with operational discipline.
• Regulated Environment Native: You are highly experienced in operating within regulated financial environments and can confidently navigate compliance, legal, and operational risk frameworks.

Your mission

As Senior Product Marketing Manager for Customer Experience, you will own product marketing across Bitpanda's full customer lifecycle — from the moment a user lands on Home and starts discovering assets, to the day they earn their first benefit, transact with their Bitpanda Card, deepen their relationship through Subscriptions and Loyalty, and navigate compliance with confidence. Reporting directly to the GM of Customer Experience and embedded within the Customer Experience team, you will build the PMM function for the domain from the ground up: defining the positioning, shaping the narratives and driving the go-to-market execution that turns product capability into customer behaviour — and backend excellence into major user benefits. This is a role for someone who is ready to define what good looks like — because they'll be the one defining it.

 

What you'll do

• Own product marketing across the full customer lifecycle: Define and execute the product marketing strategy across the Customer Experience domain — ensuring every surface has a clear positioning, a coherent message and a plan to drive adoption. You will be responsible for building the PMM playbook from the ground up — setting the standard for how Bitpanda brings products to market across the full customer lifecycle.
• Lead go-to-market for every launch: Own GTM end to end for new features and product improvements — from positioning and messaging through to launch execution and adoption measurement. Partner with PM leads from day one of each initiative as a strategic co-owner, not a downstream recipient. Align with CRM, paid and social teams to amplify reach without owning their execution.
• Drive engagement and retention across the platform: Build always-on marketing programmes that deepen engagement across the customer lifecycle — driving cross-vertical adoption, reducing churn and increasing lifetime value. Identify underperforming segments and design targeted interventions that move the needle. Own the messaging strategy that keeps users coming back — from the investor who just made their first trade to the power user managing a diversified portfolio.
• Build and maintain the messaging architecture: Define and own the messaging framework for the domain — ensuring positioning is differentiated, segment-appropriate and consistent across in-product surfaces, campaigns and external communications as the product scales. Prevent fragmentation as product offerings grow in parallel.
• Own the insight and measurement layer: Run user research, synthesise behavioural data and track the competitive landscape — feeding insights directly into the product roadmap and every brief. Define success metrics before every launch and own the reporting framework for the domain: feature adoption, activation funnels, engagement lift, cross-vertical penetration and retention impact. What gets measured gets improved.
• Navigate complexity, build trust: Work cross-functionally with Compliance, Risk, Legal and Customer Operations to turn regulatory and security milestones into clear, reassuring user communications — ensuring that every compliance touchpoint reinforces rather than undermines user confidence in the platform. In a regulated financial environment, trust is a product feature and you will treat it as one.

 

Who you are

• A product marketing professional with 3-4 years of experience in a high-growth B2C consumer platform — fintech, crypto broker, neobank or marketplace preferred — with a track record of owning GTM initiatives end to end and a clear hunger to step up into full function ownership.
• Ready to own: You have contributed to or led GTM launches independently and are ready to take the next step — setting the agenda, building the framework and delivering without a senior PMM above you. You are energised by a blank page, not intimidated by it.
• Strong product intuition: You understand how products are built, what trade-offs PMs face and how to show up as a genuine partner from day one of an initiative — not after the decisions have been made.
• Messaging craftsperson: You write with clarity and precision. You know how to make complex financial products feel simple, relevant and compelling to a retail investor audience — and you understand that compliance and regulatory touchpoints are an opportunity to build trust, not just a legal obligation.
• Customer and data literate: You are comfortable with behavioural data, funnel analysis and user research. You define success before a launch, measure it honestly after and use what you learn to sharpen your next move.
• Commercially minded: You understand how a consumer platform makes money, which metrics move the business and how marketing connects to outcomes — not just awareness.
• Cross-functional by nature: You are comfortable working with product, compliance, risk and operations teams. You influence without authority, align without friction and know how to get things done across a complex organisation.

 

Growing with us

This is a founding role within a domain that is scaling fast. You will start by owning a focused set of verticals and building the PMM foundations — positioning, messaging frameworks, launch cadence and measurement. As the function proves its value and the domain grows, so will the scope, the budget and the team around you. If you are looking for a role where your impact is visible from day one and your ceiling is defined by what you build, this is it.

 

Your Mission

Engineer the financial gateway for millions of users across Europe, the Bitpanda’s broker platform. You won't just be writing code, you will be a driving force behind Bitpanda’s flagship iOS app, architecting high-stakes, real-time trading features where performance and flawless UX are everything. Operating within an elite, highly autonomous cross-functional squad, you will take incredibly complex financial systems and strict regulatory frameworks and magically distill them into beautifully simple, rock-solid mobile experiences that empower our users to build their wealth with absolute confidence.

What you'll do

• Designing, developing, and maintaining high-impact iOS features using a modern native stack to build components from scratch with Swift, SwiftUI, and Combine.
• End-to-end ownership of product flows, from kickoff to deployment, understanding the business metrics behind the code and actively improve the user journey alongside Product Managers and Designers.
• Connect APIs, backend-driven experiences, and third-party services in a robust way is essential to ensure buttery smooth performance under the heavy data loads required for real-time trading.
• Embrace our "Shift Left" testing philosophy means integrating XCTest, Snapshot Testing, and Test Driven Development (TDD) directly into the daily workflow to guarantee rock-solid, rapid release cycles alongside QA.
• Drive maintainability and scalability of our mobile application utilising MVVM and MVVM-C architectures, building standalone packages, and applying modern design patterns.

Who you are

• A proven track record of building complex, consumer-facing B2C applications is essential for thriving in our fast-paced, product-first environment.
• Strong proficiency in Swift paired with hands-on experience building production-grade user interfaces with SwiftUI and reactive pipelines with Combine.
• Champion of software quality proactively involves utilising TDD, XCTest, and Snapshot Testing as core parts of the definition of "done"
• A solid command of modern iOS architecture patterns, specifically MVVM and MVVM-C, to successfully structure code for maximum scale, modularisation, and performance optimisation.
• You're a proactive "driver", consistently identifying technical problems, proposing structured solutions, and delivering tangible impact to both the codebase and the end-user experience.

 

Your mission

As Senior Specialist Anti Money Laundering, you will be responsible for ensuring a robust, effective and scalable AML/CFT and sanctions compliance framework for Bitpanda’s activities in Germany. You will act as the key senior AML specialist in Germany, ensuring compliance with the German Money Laundering Act, BaFin expectations, FIU requirements, applicable EU AML/CFT rules, the Transfer of Funds Regulation / Travel Rule, and Bitpanda Group standards.

What you’ll do

• Support the AMLO: Deputise for the appointed AMLO/Geldwäschebeauftragter and manage regulatory reporting, correspondence, and interactions with BaFin, FIU, and auditors.
• Ensure Regulatory Alignment: Maintain compliance with the German GwG, BaFin guidance, FIU expectations, MiCAR, MiFID, EU Transfer of Funds Regulation, and sanctions.
• Execute AML Control Framework: Design, execute, and test second-level AML controls, while tracking and remediating any audit or internal findings.
• Oversee High-Risk Compliance: Manage PEPs, high-risk customer reviews, Source of Funds/Wealth assessments, transaction monitoring, sanctions escalations, and onboarding decisions.
• Drive Automation & Audits: Support internal/external audits, ensure robust documentation trails, and collaborate with cross-functional teams to automate workflows and data-led processes.

Who you are

• Experienced AML Professional: Bring 3–6 years of hands-on AML/CFT experience in financial services, fintech, payments, or crypto (ideally as a deputy MLRO or senior analyst).
• Regulatory Expert: Hold a solid working knowledge of German GwG, BaFin expectations, FIU reporting, MiCAR, MiFID, EU Travel Rule, and crypto-asset services.
• Crypto Risk Savvy: Understand crypto-native financial crime risks, including self-hosted wallets, blockchain analytics, mixers, bridges, and sanctions evasion.
• Process & Stakeholder Oriented: Able to translate regulations into scalable, automated processes and confidently interact with senior management, regulators, and cross-functional teams.
• Language: Fluency in both English and German.

 

Your Mission

We are looking for a Senior Cloud Security Engineer with a strong DevSecOps mindset, someone who embeds security into the engineering lifecycle, builds automation that eliminates manual overhead, and works closely with development teams to make secure-by-default the standard. In this role, you will secure our cloud infrastructure, own our CI/CD security posture, and develop tooling that scales with our engineering organisation.

 

What You’ll Do

• Cloud Security Architecture: Design and maintain secure, highly available infrastructure on AWS. Apply zero-trust principles across our cloud and network perimeter
• Security Automation & Tooling: Develop custom automation scripts and tooling (using Python, Go, or Bash) to monitor compliance, eliminate manual operational overhead, and contextualize findings from detection systems.
• DevSecOps & CI/CD Integration: Embed automated security controls into CI/CD pipelines using GitOps principles, GitHub Actions/GitLab CI, and Infrastructure as Code (Terraform, AWS CDK). Own the security gates that ship with every deployment.
• Security Enablement: Serve as the security SME for engineering, running threat modeling sessions, reviewing architectures, and translating security requirements into development tasks.
• AI-Driven Security: Leverage Agentic AI, LLMs, and frameworks (like AWS Bedrock) to build internal tools for automated vulnerability detection and secret scanning (e.g., detecting leaked PII or security misconfigurations).

 

Who You Are

• Experience: 4+ years of hands-on experience in Cloud Security, DevSecOps, or Site Reliability Engineering (SRE) with a strong security focus.
• Cloud Expertise: Deep knowledge of AWS services, specifically AWS Organization, IAM, EC2, ECS, EKS, VPC, Lambda, and Security services (e.g., GuardDuty, SecurityHub CSPM, Amazon Inspector, etc.) and well architected frameworks. Proven ability to secure complex cloud and hybrid network architectures. Understanding of IaaS, PaaS, SaaS cloud deployment models, and shared responsibility models.
• Programming & Scripting: Strong proficiency in Python, Go, and Bash. Comfortable writing production-grade code and interacting with APIs.
• Infrastructure & Containers: Familiarity with the 4 C’s of cloud native security (cloud, cluster, container, code), hands-on experience securing Docker containers, Kubernetes (EKS), and deploying policy and infrastructure as code via declarative tools such as Terraform and Helm.
• Communication: Excellent ability to translate complex security requirements into actionable development plans for cross-functional teams

Your mission

Security is fundamental to the trust millions of customers place in Bitpanda every day. As an Cyber Security Engineer, you'll help protect our platform by detecting threats, responding to incidents and continuously improving the security of our cloud-native environment. Working alongside experienced security engineers, you'll build detections, automate repetitive tasks and investigate security events that help keep our infrastructure, applications and customers safe.

What you'll do

• Build and improve detections. Develop, test and tune detection rules in Elastic Security (ES|QL/KQL), helping improve detection coverage, reduce false positives and ensure meaningful threats are identified quickly.
• Investigate security events and hunt for threats. Respond to security alerts, participate in incident response, perform proactive threat hunting across AWS, Elastic and Datadog, and contribute to improving investigation and response processes.
• Automate security operations. Build scripts, API integrations and SOAR workflows that reduce manual effort, improve investigation quality and help the Security team operate more efficiently.
• Help secure our cloud platform. Monitor AWS security events, investigate suspicious activity, contribute to system hardening and security tooling improvements, and support initiatives that strengthen Bitpanda's overall security posture.
• Contribute to a strong security culture. Work closely with engineers across the business, support compliance activities including ISO 27001, PCI DSS and DORA, and help promote security best practices throughout the organisation.

Who you are

• You have 2–4 years of experience in information security, security engineering or security operations, with exposure to incident response, SIEM, threat hunting or cloud security.
• You enjoy solving technical security problems and have experience writing scripts or automating workflows using APIs or security tooling.
• You have a solid understanding of AWS or another major cloud platform, networking fundamentals, system hardening and security monitoring. Experience with Elastic Security, ES|QL or KQL is a big plus!
• You're curious, proactive and eager to learn, taking ownership of your work while seeking opportunities to improve both security and operational efficiency.
• You communicate effectively, enjoy working collaboratively with engineers across different teams and are excited to grow your expertise in securing systems that serve millions of customers.

Your mission

Millions of customers trust Bitpanda to protect their money, identities and digital assets. As a Senior Cyber Security Engineer, you'll play a critical role in staying ahead of evolving threats by building the capabilities that detect attacks, respond to incidents and continuously strengthen our security posture. 

You'll combine deep technical expertise with engineering excellence to evolve our security operations, drive automation at scale and partner across the business to embed security into everything we build. Your work will directly shape how Bitpanda protects its customers today; and how it stays resilient tomorrow.

What you'll do

• Detection engineering. Own the strategy and quality of our detection library in Elastic Security (ES|QL/KQL), designing high-fidelity detections mapped to real-world attacker techniques while continuously improving coverage, reducing noise and raising the maturity of our SOC.
• Drive incident response and threat hunting. Lead investigations into complex security incidents, proactively hunt for advanced threats across AWS, Elastic and Datadog, refine response playbooks, and turn every incident into lasting improvements to our security capabilities.
• Build automation that scales security. Design and implement automated investigation, enrichment and response workflows using SOAR, APIs and custom tooling, reducing manual effort while increasing speed, consistency and resilience across security operations.
• Strengthen Bitpanda's security posture. Improve cloud security monitoring, system hardening and security tooling across our AWS environment, partner with engineering teams to proactively eliminate risk, and support compliance initiatives including ISO 27001, PCI DSS and DORA.
• Raise the security bar across the organisation. Act as a technical leader within the Security team, mentor engineers, influence architectural decisions, champion security best practices and help build a security-first culture across Bitpanda.

 

Who you are:

• You have 4+ years of hands-on security engineering experience, with deep expertise across incident response, threat hunting, SIEM, digital forensics and scripting.
• You've built and evolved security operations; not just operated them. You have experience designing detections, automating workflows and improving security processes that deliver measurable outcomes.
• You have strong experience securing cloud-native environments, particularly AWS, alongside expertise in system hardening, network security, IAM and security monitoring. Experience with Elastic Security, ES|QL and KQL is highly desirable.
• You take ownership of complex technical challenges, balancing pragmatism with security excellence, and are comfortable leading initiatives from idea through implementation.
• You're an excellent collaborator and communicator who enjoys mentoring others, influencing technical direction and partnering across engineering to build secure systems at scale.

 

Your mission

As a Localized Customer Care Associate, you will provide high-quality, phone-based customer care for a specific market. In this role, you will handle customer inquiries with professionalism and care, ensuring every interaction builds trust and loyalty, and contribute to the growth and success of localized customer care operations.

What you’ll do:

• Provide world-class service to Bitpanda’s customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty.
• Align daily with your manager and collaborate to achieve company and team targets through strategic planning, strong communication, and consistent focus on performance metrics.
• Dive deep into user feedback to identify critical product and feature requests, working closely with internal teams to share actionable insights and improve the customer experience.
• Continuously strive to identify opportunities to improve Bitpanda’s support processes, contributing to overall excellence in customer care.
• Build strong relationships with other departments, fostering collaboration to increase Customer Satisfaction (CSAT)  and Net Promoter Scores (NPS).

Who you are

• Proven experience within Customer Care or Sales, providing support to clients via phone or video calls.
• Excellent verbal and written communication skills in French (C2 level or equivalent) and English (B2 level or higher); additional languages are a plus.
• A passion for crypto, investing, and an interest in global financial markets or fintech domains is advantageous but optional.
• Flexible and adaptable to thrive in a dynamic, fast-paced environment; willing to work in shift patterns, including evenings and weekends, as needed.
• Experience with Customer Care systems, such as Zendesk, is desirable but optional.

 

Your mission:

We are seeking a highly motivated and detail-oriented professional to join our Asset & Liability Management (ALM) Team. This role focuses on developing impactful dashboards using Metabase, automating ALM reporting processes, and building efficient scripts for specific data queries and transformations. You will play a key part in enabling data-driven decision-making for the ALM function by designing scalable data solutions and visualizations.

 

What you’ll do:

• Design, develop, and maintain interactive dashboards and reports in Metabase for ALM reporting and analysis
• Automate ALM reporting processes to ensure timely and accurate delivery of critical reports
• Write efficient, scalable scripts (in Python, SQL, etc.) to extract, clean, and manipulate large datasets from various sources
• Collaborate with ALM analysts and stakeholders to understand business requirements and translate them into technical solutions. Ensure data accuracy, consistency, and availability for downstream applications and reporting
• Optimize data pipelines and workflows for performance and reliability. Implement version control and documentation for dashboards and scripts

 

Who you are:

• The ideal candidate has 3+ years of experience in a Data Engineering or BI Developer role with a strong proficiency in SQL, Python, and working with large datasets
• Proven experience in building and deploying dashboards in Tableau and Metabase
• Understanding of financial concepts and blockchain fundamentals
• Experience with ETL tools, workflow automation, and version control systems (e.g., Git). Experience with AWS and Snowflake as cloud platforms are a strong plus
•  Ability to work collaboratively in a cross-functional team environment with strong communication skills and attention to detail

 

 

 

Your mission

Your mission is to support the establishment of an internal audit function within the DACH region. You will assist in transitioning outsourced audits in-house, ensuring they align with the values and standards of the organisation. With experience conducting audits within the DACH region or across Europe in either German or English, you bring a commitment to maintaining high standards of quality and safety in our products. Alongside audit activities, you’ll contribute to the product development process by providing audit insights to enhance product security and compliance. Your focus on efficiency and adherence to regulatory requirements motivates you to approach tasks with a solution-oriented mindset. You are open to occasional travel and adapt readily to new challenges and environments.

What you’ll do:

• Support the development of an audit strategy for the Group, focusing on optimising processes within the DACH region.
• Assist in implementing audit initiatives across the DACH region, working closely with cross-functional teams to meet audit objectives.
• Contribute to refining the audit approach by collaborating with first and second lines of defence, helping to identify and address potential risks.
• Participate in product development initiatives by providing insights and audit-related recommendations to support informed decision-making.

Who you are:

• Holds a degree in Law, Business Administration, or a comparable field, and is certified or actively pursuing a relevant certification (e.g., CIA).
• 3 -5 years of professional audit experience, ideally within the financial industry, demonstrating a detail-oriented approach across diverse settings.
• Regulatory Understanding: good understanding of EU regulatory frameworks (MiCAR, MiFID II, PSD2, EMoney, AML, GDPR)
• Proficient in both German and English, enabling effective communication and collaboration with team members and stakeholders.
• Based in Germany or Austria (with 60% worktime in Vienna), and exhibits a proactive, solution-oriented, and collaborative team-player approach.

 

Your Mission

As a Senior Workday Specialist, you will collaborate with the People team and overall Enterprise Applications team to plan, scope, build, test, deliver, and support exceptional solutions, primarily leveraging Workday and its satellite applications (e.g., Greenhouse, payroll platforms, Workato/WD Studio). As the newest member of the team, you'll contribute to a fun and dynamic team environment to build seamless automations, reporting, and integrations while working with cutting-edge technology.

 

 

What you’ll do 

• HRIS Expertise: Act as an internal consultant for the People Team in planning, advising on the planning scoping and design of solutions within Workday and its ecosystem of applications
• Configuration & Testing: Functionally configure, test, maintain and backup new and existing Workday integrations, business processes and reports; prepare for major feature releases
• Support & Training: Provide ongoing support and training to end users; empowering business partners to maximize the potential of Workday.
• Documentation: Develop and maintain comprehensive documentation of processes and configurations to ensure clarity and alignment across stakeholders
• Team Development: Help to shape the culture, processes and impact of the Enterprise Applications team

 

 

Who you are

• 4+ years of hands-on functional Workday configuration experience across key modules, especially performance and compensation, with exposure to technical integrations (PECI, Core Connector, SOAP web services, etc.).
• Analytical thinker with strong problem solving capabilities and a curiosity research, adopt and implement new technologies and methodologies
• Adept at stakeholder communication and management, with a track record of success in high-tech, fast-paced environments
• Full English professional proficiency, both written and verbal
• Eagerness to learn new things / keeping track on the innovations in the HR systems field

 

Your mission

As the Senior Product Manager - Web3 for Bitpanda’s Vision Wallet, you will own and drive the product strategy, roadmap, and delivery of Bitpanda’s non-custodial wallet experience.

This is a high-impact role at the intersection of crypto, self-custody, DeFi, consumer product, and security. You will be responsible for building a wallet that empowers users to access Web3 with confidence, while meeting Bitpanda’s high standards for usability, trust, quality, and regulatory awareness.

As a Senior Product Manager, you’ll work cross-functionally with engineering, design, compliance, legal, risk, security, operations, marketing, and leadership to shape the future of Bitpanda’s Web3 product offering.

 

What you’ll do

• Own the product strategy and roadmap for Bitpanda Vision Wallet, ensuring alignment with Bitpanda’s broader product, crypto, and business strategy.
• Lead the development of a best-in-class non-custodial wallet experience, covering onboarding, wallet creation and recovery, asset management, transaction flows and Web3 integrations.
• Translate complex Web3 concepts into simple, trustworthy user experiences that make self-custody accessible without compromising on security.
• Partner with legal, compliance, and risk stakeholders to navigate the evolving regulatory landscape around Web3, self-custody, DeFi, and digital assets.
• Define product requirements, user journeys, success metrics, launch plans, and go-to-market inputs for new wallet features.

 

Who you are

• Extensive experience in product management, specifically within crypto, fintech, wallets, and consumer trading applications.
• Deep familiarity with diverse Web3 landscapes, including EVM chains, Layer 2 solutions, DeFi protocols, and self-custody tools like bridges and staking.
• Proven ability to manage complex trade-offs between user experience, security, regulatory compliance, and technical feasibility.
• Strong track record of partnering with engineering and design teams to deliver, ship, and iterate on sophisticated technical products.
• Excellent communication and analytical skills, utilizing data-driven insights to drive progress in fast-paced environments with a focus on Web3 accessibility.

 

Your Mission

As Team Lead Compliance you are responsible for leading and enhancing Bitpanda’s compliance framework and ensuring compliance with MiCAR, MiFID II, and related EU financial services regulations. Acting as a strategic partner to senior management and as part of the second line of defense, you drive regulatory implementation, oversee compliance risk management, and support the compliant growth of Bitpanda’s crypto-asset and investment services business.

What you'll do

• Lead and enhance compliance frameworks under MiFID II and MiCAR, including monitoring activities, risk assessments, and control structures.
• Manage and mentor a team of compliance professionals, fostering a high-performance environment and a strong compliance culture.
• Drive regulatory change initiatives, supervisory reviews, audits, and direct interactions with competent regulatory authorities.
• Oversee market conduct and surveillance, including investor protection frameworks and market abuse monitoring.
• Provide compliance-by-design advice for new products and business initiatives, partnering closely with Legal, Risk, Product, and Engineering.

Who you are

• Experienced professional with 7+ years of compliance experience in financial services, fintech, or crypto, alongside a degree in Law, Finance, or Business.
• Regulatory expert in MiCAR and MiFID II, with a strong advantage in market abuse prevention, trade surveillance, and market conduct controls.
• Proven leader with a track record of managing compliance teams and navigating complex stakeholder relationships.
• Skilled in oversight with hands-on experience in regulatory implementation, compliance monitoring, and supervisory interactions.
• Pragmatic thinker who easily translates complex regulations into practical business solutions, with full fluency in English and German.

 

Your mission

As a Principal Product Designer at Bitpanda, you’ll play a critical role in shaping our long-term experience strategy, scaling design quality, and ensuring visual and interaction consistency across products. You’ll lead by example - raising the bar for design craft, defining our future experience principles and owning the evolution of our design system.

This is a high-impact role that sits at the intersection of strategy, systems and craft. You’ll guide cross-functional teams, influence decisions across product solutions and oversee the building blocks that power high-quality, scalable and accessible user experiences. Through hands-on leadership and forward-looking thinking, you’ll ensure Bitpanda continues to deliver product experiences that are both cohesive and future-ready.

 

What you'll do

• Raise UX and UI quality across platforms through standards, feedback, audits and design quality rituals.
• Shape and evolve Bitpanda's Design System, including its strategy, contribution model, components, patterns and documentation.
• Partner with Design, Product and Engineering to improve consistency, accessibility and implementation quality.
• Mentor senior designers, provide structured feedback and raise the standard of design craft.
• Define future-state journeys, interaction patterns and experience principles that guide product direction.
• Explore AI-enabled approaches that improve ideation, workflows and team effectiveness.
• Define and track design quality metrics to demonstrate impact and inform decisions.

 

Who you are

• A Principal Designer with 10+ years of product design experience and deep expertise in design systems.
• A strategic systems thinker who can connect design quality, product needs and business impact.
• Strong in craft, with expertise in components, patterns, interaction design and documentation.
• A trusted partner to Design, Product and Engineering who can influence across teams.
• A multiplier who mentors designers and helps scale the design system across product teams.
• You bring ownership, curiosity and adaptability - and thrive in a fast-paced, fast-learning, regulated environment.

 

Your mission

As a Senior Product Designer for the design system team you will be fundamental to enable our product teams to consistently build premium experiences at scale for millions of customers. At Bitpanda, we have a strong design language that helps deliver remarkable and effortless experiences to entry and keep up with the financial playing field, empowering people to make their financial freedom a reality.

Your work week will be a mix of contributing to and maintaining our design system together with the DS designers and engineers, while collaborating with Product teams to develop their projects.

 

What you’ll do

• Co-Own our Design System: Contribute to the growth and consistency of Bitpanda’s DS by confidently designing patterns, components, tokens, and managing libraries, while creating clear and accessible documentation that enables the implementation and usage of design systems.
• Lead End-to-End DS Initiatives: Own DS projects in Product teams from start to finish, aligning closely with engineering and product requirements, enabling collaboration and exploration, leading solutions considering all user scenarios, and assisting others to ensure an efficient delivery.
• Collaborate Cross-Functionally: Work closely with designers, product managers, engineers and other stakeholders to turn accessibility, business, and user needs into simple and intuitive solutions that work at scale through a process of rapid exploration, definition, and validation. 
• Evolve DS Operations: Contribute to grow and improve internal processes, frameworks, and tooling for a more efficient development and usage of our design system.
• Mentor and Advocate: Support peers, give feedback and guidance regarding design systems, foster a mindset that prioritizes scalability and coherence while promoting the DS value and adoption across teams

 

Who you are

• 5+ years of experience collaborating closely with product and engineering peers in a design system team, or experience with design system responsibilities collaborating with cross-functional stakeholders.
• Expert design systems skills including technical knowledge, and a deep and strategic understanding to drive product quality and cohesion.
• Generalist UX design skills with strong UI and visual abilities, being able to execute at a high-quality and speed while leading projects autonomously.
• State-of-the-art workflow with current industry-standard tools like Figma, Miro and JIRA, and experience in using and contributing to design systems.
• Excellent command of spoken and written English.

 

 

Your mission

As a Financial Controller & ESG Reporting at Bitpanda, you operate at the intersection of financial and sustainability performance. On the financial side, you provide meaningful data for decision-making, own reliable target-setting, track performance against budget, and help shape our KPI sets and management reporting. On the ESG side, you drive the accurate and transparent disclosure of our environmental, social, and governance performance. The two halves reinforce each other: you bring the same audit-ready rigor to our sustainability data that we apply to our financial figures, and you leverage the overlap between financial and non-financial reporting to build one coherent, efficient reporting landscape.

What you'll do

• Financial Reporting & Analysis: Consolidate monthly financial results and deliver management reporting alongside deep-dive analyses to drive business performance improvements.
• Budgeting & Forecasting: Participate in budgeting, forecasting, and KPI setting to establish ambitious targets and continuously review performance metrics.
• ESG Strategy & Compliance: Own and scale the ESG reporting framework, ensuring accurate data collection and disclosure in line with regulatory standards (e.g., CSRD/ESRS).
• ESG Integration & Guidance: Embed sustainability considerations into core business workflows and act as the organization's internal subject matter expert on ESG regulations.
• Systems & Workflow Optimization: Build and maintain an efficient, integrated reporting landscape across both the financial and ESG domains using modern reporting tools.

 

Who you are

• An experienced professional with 3–4 years of relevant work experience in corporate finance, controlling, or data-driven reporting roles
• Tech savvy to work with high amount of data with tools and applications (Netsuite, Anaplan, Tableau, Excel, G-Suite, Lucanet) and continuous process improvements
• Experienced in, or demonstrably capable of owning, ESG reporting and its regulatory requirements
• Organised and detail-oriented, with a passion for number crunching and data quality across both financial and non-financial datasets
• A strong communicator, able to convey both financial and ESG concepts clearly and to work cross-functionally

 

Your Mission

As a NetSuite Administrator, you will work at the intersection of technology and business, enabling Bitpanda to optimize and scale critical business processes. Your primary focus will be on driving enhancements and supporting solutions centered around NetSuite and its ecosystem.

Through collaboration with cross-functional teams, you will play a pivotal role in enhancing Financial key workflows. By leveraging your expertise, you will contribute to delivering innovative, efficient, and sustainable solutions that align with Bitpanda's growth objectives.

 

What you’ll do 

• ERP & Business Process Expertise: Act as an internal consultant for key stakeholders, advising on and implementing solutions within NetSuite to optimize business processes and automations across the full suite
• Configuration, Testing & Deployment: Configure, test, maintain, and deploy NetSuite and other Business Applications customizations, workflows, and scripts in alignment with Bitpanda’s SDLC standards.
• Support & Training: Provide ongoing support to end users, troubleshooting issues and ensuring smooth operation of NetSuite and its ecosystem of applications.
• Documentation: Create and maintain detailed documentation of processes, configurations, and integrations to ensure alignment and clarity across stakeholders and compliance with Bitpanda’s Change Management best practices.
• Cross-Team Collaboration: Work closely with Finance, Sales, Engineering, and other teams to understand and address business challenges, aligning technology solutions with business goals while helping to shape the culture, processes, and impact of the Enterprise Applications team.

 

Who you are

Core Requirements

• Expertise in NetSuite: 3+ years of hands-on experience configuring, customizing, and managing NetSuite.
• Strong Communication Skills: Proven ability to engage and manage stakeholders effectively in fast-paced environments with full professional proficiency, both written and verbal.
• Action-Oriented: A proactive problem-solver with a curiosity to research, adopt, and implement new technologies and methodologies.

Bonus Points & Mindset

• Development & Customization: Experience with Workato, customisations, and E2E integrations.
• Eager Learner: Passion for staying up-to-date with trends and innovations in ERP, dev frameworks, and A.I. technologies.

 

Your mission

As Lead Product Manager for Bitpanda Enterprise, you will take end-to-end product responsibility for one of our key Enterprise product areas and help scale our B2B and B2B2C offering for banks, fintechs, brokers, and institutional partners.

You will work closely with your internal and external stakeholders to shape the product direction, translate client and market needs into scalable product capabilities, and drive execution from discovery to delivery. This is a high-impact role for someone who thrives in ambiguity, takes ownership, and can operate confidently in a demanding environment with both internal stakeholders and external enterprise clients.

 

What you’ll do

• Take product ownership for one key area within Bitpanda Enterprise and drive its roadmap, priorities, and execution together with Product and Enterprise leadership.
• Contribute to the product strategy and translate it into clear product requirements, delivery plans, and measurable outcomes.
• Work closely with Engineering, Solution Engineering, Compliance, Legal, Operations, Sales, and Partner Success to deliver scalable enterprise-grade product capabilities.
• Engage directly with external partners, including leading banks, fintechs, brokers, and institutional clients, to understand their needs and represent Bitpanda’s product capabilities with confidence.
• Structure complex problems, clarify trade-offs, and align stakeholders around scope, priorities, risks, and delivery expectations.
• Drive product discovery, define requirements, write clear product documentation, and ensure strong execution discipline across the product lifecycle.
• Balance client-specific needs with long-term platform scalability and product quality.
• Help raise the product management bar across Bitpanda Enterprise by bringing structure, ownership, and pragmatic product thinking into complex cross-functional initiatives.

 

Who you are

• You have 5+ years of product management experience, ideally in B2B, B2B2C, SaaS, fintech, banking, trading, payments, custody, crypto, or another regulated technology environment.
• You have experience owning complex products or product areas from discovery through delivery.
• You are comfortable working in high-pressure environments with ambiguity, changing priorities, and senior stakeholder visibility.
• You can structure complex topics, make trade-offs, and communicate clearly with both technical and non-technical stakeholders.
• You are commercially aware and understand how product decisions impact clients, revenue, risk, operations, and scalability.
• You have strong stakeholder management skills and can work effectively with engineering, compliance, legal, sales, operations, and external clients.
• You are self-driven, reliable, and able to create momentum without waiting for perfect instructions.
• You have excellent written and verbal communication skills in English. German is a strong plus.
• You bring strong ownership, low ego, and a team-first mindset.

 

Your mission:

As a Senior Payments Product Manager, you will define and execute the strategic vision for Bitpanda’s fiat payments infrastructure. You will own the core deposit and withdrawal engines that power our millions of retail users—turning fiat on-ramps into frictionless, instant gateways to modern investing. You will blend customer-obsessed user experience with a technical approach to infrastructure, ensuring every transaction is efficient, cost-optimized, and resilient to support Europe's future #1 investment platform.

 

What you’ll do:

• Own the retail fiat lifecycle: Drive the strategic product roadmap for consumer deposits and withdrawals across multiple European geographies, maximizing payment method localization (e.g., local card networks, SEPA Instant, Open Banking).
• Embed deeply with engineering: Act as a core, day-to-day leader within your cross-functional engineering squad. Drive high-velocity agile execution by writing precise PRDs and managing your scope from ideation to delivery and post-delivery.
• Architect flawless transaction journeys: Own the design of robust payment state machines, edge-case handling, and idempotent systems to eliminate "lost" deposits and minimize user friction during high-traffic market events.
• Optimize conversion via smart routing: Build and iterate on intelligent payment routing and cascading logic. Normalize decline reasons across various banking partners to implement smart retries and clear, actionable user error messaging that prevents funnel drop-off.
• Relentlessly optimize unit economics: Target and reduce processing costs per successful transaction through routing efficiencies, commercial negotiations, and multi-rail optimizations to directly improve broker margins.
• Automate broker operations: Partner with Finance, Fraud, and Risk Operations to design automated ledgering, settlement monitoring, and exception handling tools, moving away from manual operational workflows.
• Serve as the main product contact for external providers and PSPs —steering technical discovery, alignment, and strict SLA enforcement.

Who you are:

• B2C fintech product professional: 5+ years of Product Management experience within a high-growth consumer fintech, neobank, or retail broker platform, with a proven history of shipping heavy transactional infrastructure.
• Hands-on agile executor: You love being in the trenches. You are deeply fluent in API ergonomics, webhooks, microservices architecture, and system observability tools.
• Consumer conversion champion: you understand that in a retail broker, speed equals conversion. You possess deep empathy for retail user friction and a passion for turning complex financial mechanics into simple user experiences.
• Fiat Payments domain expert: deep structural knowledge of core financial rails (SEPA, SEPA Instant, Faster Payments, Card Schemes), clearing/settlement cycles, and how local payment methods impact conversion and cost.
• Ruthlessly data-driven: Expert at using data to expose infrastructure leaks. Strong proficiency with analytical tools (e.g., Tableau, Qlikview) or SQL to diagnose funnel drop-offs and system failure modes.