SoFi

The role:

The Risk Strategy Execution Analyst is responsible for assisting in the implementation of strategies and treatments in the lending space, using coordination and communication skills to help with the execution of collections initiatives that optimize collections efficiency while keeping within policy and regulation. 

What you’ll do: 

• Coordinate and facilitate the implementation of new treatments and strategies across lending products
• Develop detailed business requirements for small to mid-sized projects, and communicate those requirements among our partners; including Risk Infrastructure (R/I) and Engineering & Product Development (EPD)
• Assist with the implementation of strategic initiatives, ensuring visibility across several teams, including Legal, Compliance, Finance, EPD and R/I
• Perform post-implementation validation and suggest/implement solutions for effectively mitigating, monitoring and reporting on defects
• Identify key work streams within projects, and facilitate cross-departmental communication, including coordination of activities within major release timelines
• Effectively develop internal mechanisms for tracking and reporting on project progress, including early detection and escalation of blockers and risks to avoid negative impact on collections effectiveness
• Offer creative solutions for driving initiatives forward despite roadblocks
• Work with Operations and EPD partners to identify gaps in system/operations process flows ensuring alignment of strategy/intent, execution, policies, state legalities, and regulatory guidelines as it relates to contacting delinquent customers

What you’ll need:

• 5+ years of collections and operations industry experience with a bachelor’s degree
• Strong organizational skills, with the ability to keep multiple projects on track simultaneously, while recognizing and communicating risks and roadblocks
• Advanced analytical and problem-solving skills to identify and resolve issues promptly; suggest alternative solutions; support SoFi’s overarching strategic goals relative to loss prevention
• Effective and collaborative communication skills (both verbal and written); including ability to translate business needs into detailed product requirements, and to quickly seek clarification to resolve ambiguities
• Innovative and capable of developing creative solutions to complex, data-driven problems
• Ability to collaborate well with teammates and business partners in a remote work setting 

Nice to have:

• Strong SQL experience to be able to perform testing validation at a data level

• Experience working within a Snowflake environment
• Project management experience
• Strong collections industry knowledge, including a sound understanding of relevant regulations like FDCPA, TCPA, FCRA, and a working knowledge of the impact of CFPB’s Reg F on the collections landscape

The role:

We are looking for a highly motivated and experienced Finance Business Partner to join our Strategic Finance team. Strategic Finance enables SoFi to develop and execute its growth strategy by driving financial visibility and accountability. As a key business partner, you will provide financial leadership and strategic insights to SoFi Plus, our membership subscription business. This role will also focus efforts on continued improvement within overall Finance processes, scalability, and automation.

What you’ll do:

• Facilitate annual and quarterly financial forecasting for SoFi Plus in partnership with Business Unit (BU) leaders and in collaboration with stakeholders across marketing, product, risk and operations

• Be a strategic partner to the Plus team to identify and monitor key performance indicators—including subscriber growth, attrition, retention, LTV, and contribution margin—and develop actionable insights

• Build and maintain subscription cohort and unit economics models to evaluate lifetime value, payback periods, and the financial impact of pricing and benefit changes

• Enable the Plus team to prioritize initiatives and make real-time decisions by evaluating and sizing impact to key growth and financial metrics

• Prepare recommendations on incremental investment opportunities by weighing financial and strategic trade-offs

• Collaborate effectively with the Accounting department on complex accounting issues, including subscription revenue recognition

• Show up as a positive culture carrier aligned with our values, driving inclusiveness, belonging, and mentorship within and outside of Finance

What you’ll need:

• 8+ years of related experience, ideally in corporate finance, financial planning and analysis (FP&A), investment banking, investment management, or consulting

• Prior experience with subscription modeling—including cohort analysis, LTV, recurring revenue forecasting, and unit economics—ideally supporting financial services or consumer subscription businesses

• Experience preparing and presenting information to key decision makers

• Excellent analytical, verbal, and written communication skills with rigorous attention to detail

• Expert financial modeling skills (complex formulas, effective lookups and the ability to build a financial model from scratch)

• Expert Proficiency in Excel, PowerPoint, or Google Docs/Sheets/Slides

• Experience with FP&A systems

• Collaborative working style and demonstrated ability to build strong cross-functional relationships

• Inquisitive nature, attention to detail, diligence, work ethic, a learning mindset, and a positive attitude

• Willingness to embrace unstructured environments and problems, and manipulate large data sets

• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

• Bachelor's degree in Economics, Finance, Accounting, or equivalent knowledge (CFA, FP&A experience, Investment analyst)

The Role:

Positioned in the first line of defense (1LOD) and reporting to the Head of Business Controls, this experienced executive will act as the Business Controls Lead for SoFi’s Technology and Cybersecurity organizations. This includes comprehensive coverage of Engineering, Information Security, Infrastructure, and Data across the full SoFi Legal structure: SoFi Inc., SoFi Bank, Galileo, Technisys, and SoFi Hong Kong.

The Business Controls Lead will act as the direct advisor to the Chief Technology Officer (CTO), Chief Information Security Officer (CISO), and their senior leadership teams. You will lead a team of experienced IT risk & controls team charged with promoting risk awareness and ensure the overall effectiveness of risk and compliance management program implementation and execution across the 1LOD. This role provides support, advisory services, and enables strategic alignment directly to department heads to accelerate and ensure quality execution.

You will be responsible for supporting and driving consistent 1LOD adherence to critical programs, such as building and maintaining risk and control self-assessments (RCSAs); identification and evaluation of control effectiveness through control testing; 1LOD risk reporting; and supporting audits and regulatory exams. You will monitor the first line of defense in these assigned functions to minimize risk exposures and strengthen the overall control environment, leveraging risk assessment data to identify and seek improvements.

Crucially, this role holds direct ownership of major 1LOD risk management programs, driving their build, implementation, and sustainment, including Insider Threats, End User Computing (EUC), and IT Asset Management (ITAM).  Additionally, this role drives industry alignment to proven frameworks such as CoBit, NIST, and FFIEC Guidance to name a few.

What You’ll Do: 

• Global Strategic Leadership: Serve as the primary 1LOD Risk Partner for the Technology and Cybersecurity functions across all domestic and international entities (SoFi Bank, Galileo, Technisys, SoFi Hong Kong), ensuring consistent application of risk frameworks in diverse regulatory environments.
• Program Ownership: Own the strategy, governance, and execution of critical enterprise-wide risk programs including the Insider Threat Program, End User Computing (EUC), AI Governance, and IT Asset Management (ITAM), ensuring these programs meet regulatory standards (FFIEC, OCC) and internal safety targets.
• Advisory & Governance: Partner and collaborate across lines of defense—including Compliance, Risk Management, Audit, and Regulators—to support a diverse portfolio of risk and compliance-based initiatives. 
• Risk Identification & Assessment: Partner with Engineering and Security leaders to ensure existing and emerging risks (e.g., software supply chain, cloud security, legacy system integration) are effectively identified, measured, monitored, and controlled.
• RCSA & Testing: Lead large and complex initiatives to maintain the RCSA framework and conduct control testing; develop strategies to remediate gaps identified and implement processes to effectively manage and mitigate operational and cyber risk.
• Executive Reporting: Create effective 1LOD risk reporting and trend analysis; advise senior management (CTO, CISO, Board Committees) on the status of their control environment. Identify critical areas to monitor and escalate issues/findings to appropriate stakeholders.
• Issue Remediation: Assist with translating control deficiencies into action plans and provide recommendations to enhance governance practices in alignment with risk and compliance frameworks.
• Regulatory Interface: Serve as a key interface for Technology and Cyber risk matters during regulatory exams (Federal Reserve, OCC, CFPB) and internal audits.
• Industry Framework Alignment:  Drive program adherence to proven industry frameworks such as CoBit, NIST, and FFIEC guidance.

What You’ll Need:

• Experience: 15+ years of experience in Risk Management, Information Security, or Technology Risk, with at least 5+ years in a leadership role within a highly regulated financial services environment.
• Global Scope: Proven experience managing risk across multiple legal entities and international jurisdictions (e.g., LATAM, APAC).
• Subject Matter Expertise: Deep understanding of Technology and Cybersecurity risk domains, including NIST frameworks, FFIEC guidelines, Cloud Security, and SDLC.
• Program Building: Direct experience creating and building Business Control functions or specific risk programs (Insider Threat, EUC) from the ground up.
• Communication: Excellent executive communication skills with the ability to influence C-level stakeholders (CTO, CISO) and Board members.
• Certifications: Relevant industry certifications (CISA, CISSP, CISM, CRISC) are highly preferred. 

The Role:

This Senior Dialer Analyst role reports to the Senior Director, Collections and Recovery Business Planning, Project Management & Analytics (BP&A).

The Senior Dialer Analyst is a key member of our team here at SoFi, responsible for supporting all of our outbound/inbound dialer operations for Personals Loans, Credit Cards, and Loan Origination Outreach .  Overall, work will also include driving Dialer improvement efforts in efficiency, effectiveness, and productivity, including implementing initiatives across 1LOD Business Controls. 

What you'll do:

Operational Management

• Help the team manage daily dialer operations, ensuring campaigns start on time, run efficiently, and meet intensity targets.
• Identify and resolve technical issues, collaborating with IT and Telephony teams to implement upgrades and patches.
• Monitor agent status in real-time to maximize productivity and reduce idle time.

Analytics & Reporting

• Create and maintain dashboards to track MTD metrics and validate the effectiveness of calling strategies.
• Analyze dialer metrics to provide recommendations for improving efficiency and effectiveness.

Risk & Compliance

• Ensure all dialing activities comply with FDCPA, Reg F, TCPA, and state laws.
• Partner with Risk stakeholders to establish control inventories, descriptions, and workflows for consistent testing.
• Proactively monitor regulatory changes and support remediation efforts to address control gaps.

Strategic Collaboration

• Work with business partners to identify staffing gaps, monitor agent patterns, and plan future initiatives.
• Develop training materials and communication tools to share best practices and program enhancements with stakeholders.

Typical KPIs (A Senior Dialer Analyst is often responsible for improving):

• Right Party Contact Rate (RPC)
• Promise-to-Pay (PTP)
• Dollars Collected
• Roll Rates
• Delinquency Cure Rate
• Queue Penetration
• Agent Occupancy
• Average Handle Time (AHT)
• Abandon Rate
• Contact Rate
• Connect Rate
• Cost per Contact
• Cost per Dollar Collected

What you’ll need:

• Experience working in a fast paced, collections call center environment
• Some knowledge of outbound collection regulations and rules (FDCPA Reg F, TCPA, & State laws)
• Proven ability to analyze complex data sets to identify trends, performance gaps, and opportunities for improvement. Experience with Tableau or similar data visualization tools is preferred.
• A Bachelor's Degree in Telecommunications, Information Technology, or related field, or 5 years of relevant technical experience in lieu of a degree.
• Strong written and verbal communication skills, ability to articulate issues, and create reports used by senior management
• Strong ability to create a culture of ownership, accountability, collaboration, and ability to influence at different levels.
• Ability to work independently with limited daily supervision while meeting deadlines.
• Ability to navigate through ambiguity, manage and coordinate multiple project assignments, and deliver on commitments.
• Partnership mindset to ensure we have positive and productive working relationships with auditors and examiners. 
• Experience with risk data, reporting, and analysis; including systems.
• Experience in highly-matrixed, fast-paced environments.

Preferred: 

• Previous experience in Banking or Fintech
• Experience working with an auto-dialer (Preferably the Genesys Outbound Dialer)
• Utilize SQL queries to extract, analyze, and manipulate data for performance monitoring and strategic decision-making

The role:

The Strategic Partnerships team helps identify, develop, and manage partnerships that support SoFi’s growth and deliver value to our members. As a Strategic Partnerships Associate, you will support the full partnership lifecycle—from evaluating new opportunities and building the business case through deal execution, launch, ongoing management, and performance optimization.

A key part of this role is developing a broad view of partnership activity across SoFi and helping connect the dots across business units. You will work collaboratively with teams across the company to identify where existing partner relationships can be expanded, where common needs can be addressed through a coordinated partnership approach, and where consolidating overlapping partner conversations or commercial agreements can create greater value and leverage for SoFi.

This role is well suited for someone who combines strong analytical and business judgment with relationship management and execution skills and who enjoys bringing together stakeholders, identifying connections across seemingly separate initiatives, and moving opportunities forward.

What you’ll do: 

• Support the identification, evaluation, development, and execution of strategic partnership opportunities aligned with SoFi’s business priorities.
• Build relationships across SoFi’s business units and functional teams to develop visibility into partnership needs, priorities, and existing relationships, and proactively connect opportunities across the organization.
• Identify opportunities to expand existing partnerships across additional products, business units, or use cases, increasing the strategic and commercial value of key partner relationships.
• Surface overlapping partnership needs or parallel partner conversations across teams and help coordinate a unified approach, reducing fragmentation and creating opportunities for stronger commercial terms, greater scale, and more strategic partner relationships.
• Partner with business units, Finance, Legal, Procurement, and other stakeholders to evaluate opportunities to consolidate or coordinate commercial agreements where doing so can improve economics, simplify partner management, or increase SoFi’s negotiating leverage.
• Build business cases and financial analyses to assess partnership opportunities, including market potential, economics, strategic fit, member value, and key risks.
• Conduct market, competitive, and partner research to identify trends, potential partners, and opportunities for growth.
• Support partnership discussions and deal processes, including preparing materials, evaluating commercial terms, coordinating diligence, and partnering with Legal and other stakeholders through execution.
• Own or support relationships with external partners, serving as a day-to-day point of contact and building productive, collaborative working relationships.
• Coordinate cross-functional workstreams with Product, Marketing, Finance, Legal, Operations, Risk, Compliance, and other stakeholders to launch and scale partnerships.
• Develop and maintain reporting on partnership performance, establish relevant KPIs, analyze results, and identify opportunities to improve business and member outcomes.
• Prepare clear, concise recommendations and presentations for internal stakeholders and leadership based on quantitative and qualitative analysis.
• Manage multiple partnership initiatives simultaneously, maintaining clear timelines, deliverables, stakeholder communication, and follow-through.
• Identify opportunities to improve partnership processes, operating models, and ways of working as the business scales.

What you’ll need:

• Bachelor’s degree required.
• 2+ years of experience in business development, strategic partnerships, or a related partnerships-focused role.
• Strong analytical and problem-solving skills, with the ability to evaluate business opportunities, synthesize quantitative and qualitative information, and develop clear recommendations.
• Strong written and verbal communication skills, with the ability to distill complex information into clear takeaways for internal and external stakeholders.
• Demonstrated ability to build strong cross-functional relationships and influence without direct authority.
• Strong business judgment and curiosity, with the ability to connect the dots across teams and initiatives and identify opportunities that may span multiple business units.
• Strong project management and organizational skills, with the ability to manage multiple workstreams, stakeholders, and deadlines simultaneously.
• High degree of ownership, attention to detail, and follow-through, with the ability to operate effectively in a fast-paced and evolving environment.

Nice to have:

• Experience working in fintech, financial services, consumer technology, or another highly regulated industry.
• Experience supporting or managing commercial partnerships, including partner evaluation, negotiation, contracting, launch, and ongoing performance management.
• Experience building financial models, business cases, or partnership economics analyses.
• Familiarity with consumer financial products and the broader fintech ecosystem.
• Experience working across multiple business units to identify shared needs, consolidate vendor or partner relationships, or expand strategic relationships across an organization.
• Experience working closely with Product, Marketing, Legal, Finance, Risk, Compliance, Procurement, or Operations teams to launch new products, programs, or partnerships.
• Experience using data and reporting tools to measure partner performance and identify opportunities for optimization.

The role:

Strategic Finance enables SoFi to develop and execute on its growth strategy by driving financial visibility and accountability, built on strong relationships and grounded in facts. 

SoFi’s Global Operations is responsible for delivering SoFi’s end-to-end member servicing and operational support across products, including account opening, loan funding, member support, fraud operations, and service readiness. The team partners across business, product, engineering, risk, and vendor organizations to improve the member experience while balancing service quality, operational risk, unit economics, staffing capacity, and expense efficiency.

A finance partner supporting Global Operations helps translate these operational drivers into forecasts, budgets, KPI insights, and investment tradeoffs that enable leaders to make disciplined, data-driven decisions.

What you’ll do:

• Facilitate annual, quarterly, and intra-quarter financial forecasting for SoFi’s Operations Function

• Support the monthly close and budget vs. actuals analysis in partnership with accounting and strategic finance partners to drive clarity and accountability on expense trends for Operations and Business leadership

• Make decisions on whether the firm should deviate from the forecasted quarterly plan by weighing financial and strategic trade-offs

• Work with key stakeholders within Operations and the FP&A team to create and communicate regular guidance on forward-looking financial performance

• Enable the Operations teams to prioritize initiatives and make real-time decisions by evaluating and sizing impacts on volumes, revenues, and variable profit

• In partnership with the Data team, identify and monitor key performance metrics and develop actionable insights

• Prepare internal and external materials to facilitate management discussion and analysis of key financial and business performance indicators (e.g. demand planning, budget vs actuals, operational-specific KPIs)

What you’ll need:

• 6+ years of experience, ideally in financial services, operations, private equity, FP&A, consulting or corporate finance

• Experience preparing and presenting information to key decision-makers

• Excellent verbal and written communication skills

• Advanced technical proficiency with the capacity to leverage tools like Excel, Workday, Google Suite, SQL, and emerging AI technologies to solve complex problems.

• Collaborative working style and demonstrated ability to build strong cross-functional relationships

• Inquisitive nature, attention to detail, diligence, and a flexible attitude

• Willingness to embrace unstructured environments and problems

• Time and project management skills

• Bachelor’s degree in Economics, Finance, Accounting, or a related field

The role

Do you like to run after problems?

Can you do the right thing with minimal supervision?

SoFi’s Collections Center of Excellence (CCoE) is seeking a Senior Operations Surveillance and Support (OSS) Specialist to join our dynamic team. In this role, you will collaborate with experienced agents at SoFi, helping our members reach their financial goals while ensuring operational excellence. The Operations Surveillance and Support Specialist proactively contribute to the success of SoFi’s CCoE by reviewing exception reports to identify and address potential issues, performing quality reviews to enhance performance, executing control testing to strengthen business controls, and supporting various ad hoc operational activities. This position offers a unique opportunity to make a meaningful impact on SoFi’s mission of helping members achieve financial independence while working within a highly collaborative and innovative environment.

What you’ll do:

• Monitor key workflows and complete remediation as necessary
• Review exception reports to detect trends or gaps in process adherence.
• Perform routine quality reviews using tools like speech analytics and predefined checklists.
• Act as a “checker” for high-risk activities, validating accuracy and compliance with policies.
• Documenting control procedures and material to present to Business Control Testing, Internal Audit, and other exam requests.
• Support testing efforts by documenting results and helping ensure controls are working as intended.
• Assist with building or refining test plans, under the direction of the OSS Manager.
• Collaborate with team members and managers to communicate risks and process improvement opportunities.
• Stay up-to-date on changes in procedures and regulatory guidance, adjusting reviews accordingly.
• Complete assigned monitoring and reporting tasks on time, even in a fast-paced environment.
• Carry out ad hoc responsibilities that support the CCoE’s day-to-day operations.

What you’ll need:

• 4-6 years of collections, compliance or operations support experience.
• Excellent written communication skills, with the ability to clearly convey findings and feedback.
• Strong attention to detail, with a knack for identifying patterns or errors.
• Ability to work independently and manage multiple responsibilities with minimal supervision.
• Adaptability in a changing environment and openness to learning new tools or processes.
• A positive, professional attitude and a strong work ethic. 

Preferred qualifications & technical proficiencies:
Preferred Experience:

• 1–2 years of personal loan experience.
• Background in consumer credit, student loans, or financial services operations.
• Associate’s or Bachelor’s degree in a related field (e.g., Business, Finance, Operations).

Technical Skills & Tools:

• Familiarity with operating systems (Windows, MacOS) and productivity suites (Microsoft Office, G Suite).
• Proficiency in spreadsheets (Tableau, Excel, Google Sheets) and presentation tools (PowerPoint, Google Slides).
• Experience with communication tools like Slack and Zoom.
• Understanding of relevant collection regulations (FDCPA, FCRA, UDAAP, etc.) is a plus.

Nice to Haves:

• Snowflake experience
• Airtable experience
• QA or controls experience

Role Summary:

This role will lead the data engineering function supporting People Analytics, including AI-assisted workforce analytics on Snowflake. This is a player-coach role requiring hands-on technical leadership plus people leadership, with strong business partnership and the ability to balance speed, quality, governance, and innovation.

What you’ll do:

Manage and develop data engineers

• Manage, coach, and grow a team of data engineers.
• Set expectations for quality, collaboration, delivery, and technical ownership.
• Create a strong engineering culture where people solve hard problems, move quickly, and enjoy the work.
• Collaborate with cross-functional teams, such as other data engineers, people analysts, data scientists, and business stakeholders, to translate requirements into production-ready deliverables, and communicate technical trade-offs to non-technical partners.

Stay hands on

• Write and review production code.
• Lead design reviews, code reviews, and technical problem solving.
• Step into critical pipelines, models, or AI workflows when needed.

Build scalable People data foundations

• Design and maintain sustainable data models, pipelines, semantic layers, and testing frameworks.
• Establish team practices for documentation, lineage, data quality, and observability.

Own engineering standards

• Set standards for SQL, Python, dbt, Airflow, Snowflake, testing, documentation, CI/CD, and release management.
• Ensure the team ships work that is reliable, maintainable, secure, and understandable.
• Enforce data governance policies and practices to maintain data integrity, security, and compliance with relevant regulations.

Support AI enabled analytics

• Own technical delivery for AI-assisted workforce analytics and internal tools.
• Translate business needs into scalable technical designs, delivery plans, and engineering milestones.
• Partner with People Analytics, People leaders, Legal, Compliance, and other stakeholders to deliver trusted workforce insights.
• Partner on semantic models, evaluation datasets, testing, and quality controls for AI-assisted analytics

Balance speed and rigor

• Create enough process to protect quality, privacy, and trust for sensitive People data without slowing the team unnecessarily.

What you’ll need:

• A bachelor's degree in Computer Science, Data Science, Engineering, or a related field.
• 7+ years in data engineering, analytics engineering, or data platform engineering.
• 5+ years managing or formally leading engineers.
• Proficiency in data engineering tech stack:   Python / SQL / dbt / Airflow / Gitlab .
• Experience designing dimensional models, semantic layers, data marts, or analytical data products.
• Experience with data quality, testing, lineage, observability, and production support.
• Strong ability to translate business needs into technical architecture.
• Experience with sensitive or regulated data and access controls.
• Proven ability to coach engineers and build healthy technical culture
• Strong communication with technical and non technical stakeholders
• Proficiency in relational and cloud database platforms such as Snowflake, Redshift, or GCP.
• Thorough knowledge of data modeling, database design, data architecture principles, data operations, and CI/CD.
• Strong analytical and problem-solving abilities, with the capability to simplify complex issues into actionable plans.

Preferred Experience

• People analytics, HR data, compensation, talent, workforce planning, or Workday experience
• Experience building AI, LLM, RAG, or natural language analytics products
• Experience with Snowflake Cortex AI, Streamlit, semantic models, or evaluation frameworks
• Experience in fintech, banking, or regulated environments

The Role

At SoFi, we're building AI capabilities that fundamentally change how our teams operate, innovate, and serve our members. We're looking for a Senior Director, AI Enterprise Transformation to lead enterprise-wide AI adoption by partnering with technology and business leaders to identify, prioritize, and deliver high-impact AI initiatives.

This is a highly cross-functional leadership role for someone who combines deep technical understanding of modern AI technologies with exceptional executive influence and change leadership. You will work across Engineering, Product, Enterprise Architecture, Data, Corporate IT, Operations, and business functions to accelerate AI adoption, establish best practices, and drive measurable business outcomes.

Success in this role requires someone who can translate emerging AI capabilities into scalable enterprise solutions while inspiring teams across SoFi to embrace new ways of working. You will serve as both a strategic advisor and transformation leader, helping shape SoFi's AI roadmap and ensuring AI investments deliver meaningful impact across the company.

What You'll Do

• Lead enterprise-wide AI transformation initiatives that improve operational efficiency, employee productivity and growth for SoFi.
• Partner with executive leadership to develop and execute SoFi's AI transformation strategy and roadmap.
• Identify high-value opportunities for Generative AI, Agentic AI, automation, and intelligent workflows across the enterprise.
• Serve as a trusted advisor to technology and business leaders, helping teams understand AI capabilities and prioritize investments.
• Drive organizational change management by building excitement, adoption, and confidence around AI across technical and non-technical teams.
• You will lead a team of product managers and software engineers/forward deployed engineers who should partner with business teams and build agentic solutions that drive material outcomes.
• Develop frameworks, governance models, and operating principles that enable responsible and scalable AI adoption.
• Lead complex cross-functional programs from strategy through implementation, ensuring measurable business outcomes.
• Evaluate emerging AI technologies, vendors, and market trends to inform SoFi's long-term AI strategy.
• Build executive-ready business cases and communicate AI strategy, progress, and outcomes to senior leadership.
• Establish KPIs to measure AI adoption, operational improvements, and business value realization.
• Recruit, mentor, and develop a high-performing team as the AI Enterprise Transformation function grows.

What You'll Need

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field.
• 15+ years of experience leading enterprise technology strategy, digital transformation, consulting, enterprise architecture, or AI initiatives.
• Deep understanding of modern AI technologies, including Generative AI, LLMs, Agentic AI, AI platforms, and enterprise AI architectures.
• Demonstrated success leading large-scale, cross-functional transformation programs within complex organizations.
• Experience partnering with senior executives and influencing decisions across multiple business and technology organizations.
• Strong understanding of enterprise technology architecture, cloud platforms, data ecosystems, and software development practices.
• Proven ability to translate technical concepts into business outcomes for executive audiences.
• Exceptional executive communication, facilitation, and stakeholder management skills.
• Experience establishing governance, operating models, and best practices for emerging technologies.
• Track record of delivering measurable business value through technology transformation.

Nice to Have

• Experience building or scaling enterprise AI Centers of Excellence.
• Financial services or fintech experience.
• Experience in management consulting with firms such as Slalom, EY, Accenture, Deloitte, McKinsey, BCG, or Bain, leading technology or AI transformation engagements.
• Experience with AI product strategy, AI operations, or enterprise AI governance.
• MBA or Master's degree in Computer Science, Engineering, Data Science, or a related discipline.

#LI-DNI

The role:

We are seeking a Senior Manager, SoFi Plus Member Acquisition to help accelerate the growth of SoFi Plus within the Member Business Unit. This role will focus on overall acquisition strategies and tactics, defining our segmentation strategy, leading the development and optimization of member signup experiences across teams, and tracking all acquisition placements and performance. Success in this role will directly support our ambition to serve millions of SoFi Plus members with the best financial services subscription in the world.

The role will be directly responsible for sizing addressable market opportunities, establishing key segments, and determining the unique value propositions that will resonate most for each segment. They will determine how best to address segment growth through each acquisition channel, and build the measurement framework to track impression coverage and performance, along with optimization targets. They will work cross-functionally with Product, Marketing, Data Science, Design, Engineering, Operations, and business stakeholders to launch new acquisition placements, manage launch timelines, surface dependencies, and regularly communicate progress to senior leaders.

This is a highly analytical and cross-functional role for someone who can translate data into insights that create growth, drive alignment across teams, and create clear executive-ready updates on acquisition performance, launch readiness, and business impact.

What you'll do:

• Own the overall acquisition strategy and drive the execution roadmap for SoFi Plus member growth across member and prospect channels.

• Own addressable market opportunity sizing and segment definitions by population, channel, and placement type.

• Bring a member-first lens to acquisition strategy, ensuring placements and messaging connect eligible members and prospects to relevant SoFi Plus value propositions.

• Own all-up placement and impression performance, including performance readouts, insight generation, and recommendations for optimization.

• Build and maintain reporting on acquisition reach, impression coverage, placement performance, and incremental improvements over time.

• Use data to identify high-impact acquisition opportunities and advocate for new placements, tests, and channel expansion.

• Track launch timelines for acquisition placements across channels, highlighting cross-functional dependencies, risks, blockers, and readiness gaps.

• Partner with Product, Marketing, Data Science, Design, Engineering, Operations, Legal, Compliance, and other stakeholders to move acquisition initiatives from strategy through launch.

• Lead executive updates, readiness reviews, and stakeholder communications related to SoFi Plus acquisition priorities and progress.

• Create operating mechanisms that improve transparency, accountability, and decision-making across acquisition workstreams.

What you'll need:

• 10+ years of relevant experience in product management, product strategy, portfolio management, growth, analytics, marketing strategy, or a related field.

• Demonstrated experience using data to size opportunities, prioritize growth initiatives, and influence product or business decisions.

• Strong analytical skills, including comfort working with large datasets, funnel metrics, segmentation, experimentation, and performance reporting – especially through the use of AI-powered tooling.

• Experience defining addressable audiences, channel opportunities, growth levers, and measurement frameworks.

• Proven ability to lead cross-functional initiatives and influence in a fast-paced, ambiguous environment without relying on formal authority.

• Excellent written and verbal communication skills, with experience preparing executive-level updates, business reviews, and decision materials.

• Strong program-management discipline, including the ability to manage timelines, dependencies, risks, readiness reviews, and stakeholder accountability.

• Ability to connect strategic priorities with operational execution and measurable business outcomes.

• High ownership mindset, strong judgment, and willingness to roll up your sleeves to get work done.

Nice to Haves

• Experience in consumer fintech, financial services, subscriptions, loyalty, membership, or rewards programs.

• Experience with lifecycle marketing, in-product growth surfaces, onsite/app placements, CRM channels, or paid/owned acquisition channels.

• Experience partnering with analytics teams to build dashboards, measurement frameworks, or growth experimentation plans.

• Experience working in regulated environments with Legal, Compliance, Risk, or Operations stakeholders.

• Familiarity with SoFi products, SoFi Plus, rewards, member engagement, or cross-product growth motions.

The Role: 

We’re building Commercial Banking from the ground up and are looking for a Principal Product Manager  to lead the strategy, roadmap, and delivery of our next-generation business banking platform.

This is a 0→1, company-level role responsible for defining how businesses move and manage money across modern rails — including Wires, ACH, FedNow, and emerging real-time/stablecoin settlement. You will set the vision, drive the roadmap and deliver the experiences and infrastructure that commercial clients need to run their businesses. 

You’ll operate with high autonomy, influence executive strategy, and lead complex, regulated financial systems from concept through scale.

What you’ll do: 

• Define the multi-year product vision and roadmap for Commercial Banking

• Own and deliver client facing experiences and APIs and end-to-end platform: business accounts, payments rails (Wires, ACH, FedNow), treasury capabilities, and APIs

• Lead 0→1 product development from discovery through launch and scale

• Manage and grow a product team to drive roadmap and delivery as business scales

• Partner cross-functionally with Business, Engineering, Risk, Compliance, Treasury, Finance, Sales and Operations teams to bring product roadmap to life

• Translate regulatory and operational constraints into elegant product solutions

• Drive measurable outcomes: adoption, volume, reliability, cost efficiency, and risk performance

• Influence company strategy and mentor other PMs as a subject-matter expert in commercial banking

What you’ll need: 

• Bachelor’s degree or higher, ideally in a technical, finance, or quantitative field.

• 10+ years of product management experience, with significant time in platform and B2B roles

• Experience building and growing teams of product managers

• Strong cross-functional collaboration and influence skills

• Excellent written and verbal communication skills, with the ability to simplify technical complexity for diverse stakeholders. Experience presenting to C-level leadership

• Direct experience building commercial/business banking or payments products

• Deep knowledge of Wires and ACH systems and operations

• Experience with FedNow or real-time payments (RTP)

• Experience launching regulated financial products at scale from within a Bank

• Entrepreneurial mindset, with proven track record leading ambiguous, cross-team 0→1 initiatives independently

• Strong technical fluency with APIs, ledgers, and payments architectures 

Preferred Qualifications: 

• Stablecoin, tokenized deposits, or blockchain-based settlement experience

• Sponsor bank or Banking-as-a-Service experience

• Treasury, cash management, or reconciliation platform exposure

• Experience building front-end b2b experiences 

• Experience building developer-first financial platforms or serving fintech/platform customers

The role

Performance Management is one of the most important ways SoFi reinforces its culture, develops talent, and drives business results. We're looking for a Principal Program Manager to own the strategy, design, and evolution of SoFi's enterprise Performance Management programs. This role will serve as the company's subject matter expert and thought partner for performance management, partnering closely with senior People leaders to ensure our programs enable a high-performing, growth-oriented culture. This is more than program management; you'll continuously improve the employee and manager experience, influence enterprise talent strategy, and ensure our performance programs evolve alongside the needs of the business. This role will shape how employees receive feedback, grow their careers, and contribute to the company's success—ensuring our approach to performance continues to evolve alongside the business and reinforces the high-performance culture that defines SoFi.

What you'll do

Own Enterprise Performance Management

• Lead the strategy, design, governance, and execution of SoFi's enterprise performance management programs, including annual employee performance, executive performance, and semi-annual scorecard processes.
• Establish a long-term roadmap that evolves how SoFi sets goals, delivers feedback, evaluates performance, and recognizes results.
• Ensure performance programs reinforce accountability, development, differentiation, and business performance.

Improve the Employee and Manager Experience

• Continuously evaluate program effectiveness using employee feedback, operational metrics, and business insights.
• Design improvements that simplify processes, strengthen manager capability, and improve adoption across the organization.
• Guide the broader Talent Development team to develop manager enablement resources that improve the quality and consistency of performance conversations.

Partner Across the Enterprise

• Serve as the strategic partner for HR Business Partners, Compensation, HR Technology, Internal Communications, and senior business leaders.
• Influence cross-functional decisions that improve the effectiveness of enterprise talent programs.
• Partner closely with Talent Development to ensure performance management integrates with manager development, career growth, and learning strategies.

Lead Through Influence

• Drive enterprise initiatives without direct people management responsibility.
• Coach stakeholders, build alignment, and influence senior leaders across the organization.
• Stay current on external trends and bring innovative thinking to how SoFi approaches performance and talent management.

What you'll need

• 10+ years of experience in Performance Management, Talent Management, Organizational Development, HR Consulting, or related disciplines.
• Demonstrated success designing and leading enterprise performance management programs in a complex organization.
• Strong expertise in organizational effectiveness, change management, and talent strategy.
• Experience leading complex cross-functional initiatives with executive stakeholders.
• Exceptional consulting, communication, facilitation, and influence skills.
• Strong analytical mindset with the ability to use data and insights to improve program outcomes.
• Experience partnering with Compensation, HR Technology, and HR Business Partners to deliver enterprise talent solutions.

SoFi Bank N.A. seeks Staff Data Scientist in San Francisco, CA: 

Job Duties: Identify opportunities and collaborate cross functionally to develop, implement, and continuously improve machine learning models and strategies that support credit underwriting. Identify opportunities to apply AI and advanced machine learning approaches to solve complex business problems. Evaluate alternative data sources and external vendor solutions by defining and driving proof of concept projects to demonstrate the solutions business values. Explore and leverage inhouse, external, and other opensource machine learning software/algorithms. Contribute in enhancing SoFi’s risk model development code base by developing customized Python scripts or packages. Collaborate with Model Risk Management team and Fair Lending team to demonstrate models are developed with high level rigor that satisfy Model Risk Management requirements, Fair Lending requirements, and other regulatory requirements. Spearhead model deployment by collaborating with cross functional teams including Credit, Product, Engineering, and Business Unit. Present model performance and insights to Credit, Risk, and Business Unit leaders. Full-time telecommuting is an option.

Requirements: Master’s degree in Statistics, Data Science, or a related quantitative discipline and (5) five years of experience in the job offered or a related occupation Or Bachelor’s degree in Statistics, Data Science, or a related quantitative discipline and (7) seven years of experience in the job offered or a related occupation. 

Special Skill Requirements: (1) Machine Learning and statistical modeling for supervised and unsupervised learning; (2) Python; (3) Databases and related languages and tools including SQL, NoSQL, and Hive; (4) Statistical Inference (5) Full model development cycle on modern cloud platform including model development, implementation and monitoring; (6) Experience in unsecured loan credit and cashflow underwriting. (7) Familiar with credit bureau data such as Experian, TransUnion or Equifax (8) Experience in model implementation including CICD pipeline and deployment of models to production endpoints. Any suitable combination of education, training and/or experience is acceptable. Full-time telecommuting is an option.

Salary: $223,560.00 - $245,916.00 per year.

Submit resume with references using the apply button on this posting or by email to: Req.# 1014.40.2 at: ATTN: HR, jobadverts@sofi.org.

#LI-DNI

Social Finance, LLC seeks Senior Software Engineering Manager in San Francisco, CA: 

Job Duties: Lead one or multiple development teams through the full development life cycle. Challenge the status quo, embrace and foster innovation. Disrupt the industry by building the banking platform of the future. Grow the team, understand what your team needs, define how to find and assess candidates. Define the growth plan for individuals on your team. Hold the team accountable for delivery. Shape and support the team culture with an emphasis on continual improvement, learning, and fun. Generate ideas for new initiatives. Take initiative and produce timely results in a fast paced and sometimes ambiguous environment. Facilitate the definition of project scope, deliverables, and goals. Part-time telecommuting is an option. Hybrid work from SoFi offices in San Francisco, CA.

Requirements: Master’s degree in Computer Science, Engineering (any field) or related quantitative discipline and (5) years of experience in the job offered or in any occupation in related field.

Special Skill Requirements: 1.) Engineering management 2.) Agile SDLC methodologies 3.) Object-oriented programming and data structures 4.) Mobile application development using Android (Kotlin/Java) and iOS (Swift) 5.) Design and development of reusable software libraries and SDKs 6.) Web application development using JavaScript and modern frontend frameworks 7.) Automated testing and CI/CD pipelines 8.) Software architecture and performance optimization 9.) Design patterns (MVC, MVVM, Clean Architecture) Any suitable combination of education, training and/or experience is acceptable. Part-time telecommuting is an option. Hybrid work from SoFi offices in San Francisco, CA.

Salary: $289,182.00 - $318,100.00 per year. 

Submit resume with references using the apply button on this posting or by email to: Req.# 1014.442.2 at: ATTN: HR, jobadverts@sofi.org.

#LI-DNI

The role:

We’re looking for a customer-focused banking professional who is ready to take the next step in their career and make an impact within the branch.

As a Branch Operations Supervisor, you’ll be a key partner to the Branch Manager, helping lead day-to-day branch operations and supporting the teller team. You’ll serve as a go-to resource for the team and step in as the branch lead when the Branch Manager is unavailable.

This is a great opportunity for someone who enjoys delivering exceptional, white-glove service, takes ownership, brings positive energy to their team, and is excited to grow as a leader.

What you’ll do: 

• Help lead daily branch and teller operations, ensuring accuracy, efficiency, and a strong customer experience.
• Provide coaching, direction, training, and support to tellers and serve as a trusted resource for the team.
• Step in to oversee branch operations when the Branch Manager is unavailable.
• Deliver high-touch, white-glove customer service while navigating transactions and manual processes with accuracy and urgency.
• Process customer transactions and account maintenance, including new account opening.
• Manage teller balancing, cash ordering, vault operations, deposits, withdrawals, transfers, and other daily banking activities.
• Research and resolve transaction discrepancies and provide teller approvals and operational guidance.
• Support teller scheduling, onboarding, and training.
• Help create a positive, collaborative environment by taking initiative, supporting teammates, and approaching challenges with a solutions-oriented mindset.
• Identify customer needs and connect them with appropriate Bank products and services.
• Ensure branch activities follow Bank policies, procedures, and regulatory requirements.

What you’ll need:

• 2+ years of banking or financial services experience preferred.
• 1+ year of leadership or team-lead experience is preferred and we’re also open to someone ready for their next step who has demonstrated leadership through coaching, training, taking ownership, or serving as a go-to resource for their team.
• Punjabi bilingual proficiency is highly preferred and would be especially valuable in supporting our customers.
• Spanish bilingual proficiency is also preferred and considered a plus.
• A genuine passion for delivering exceptional, white-glove customer service.
• A positive, proactive, and solutions-oriented mindset with the ability to bring positive energy to the team.
• Ability to take ownership, prioritize effectively, and act with urgency while maintaining accuracy.
• Strong communication, organizational, and problem-solving skills.
• Ability to coach, support, and encourage others while promoting accountability and teamwork.
• Strong attention to detail and ability to remain composed in a fast-paced branch environment.
• Flexibility to work Monday through Saturday and support other Bank locations as needed.

The role:

We are looking for a highly motivated and experienced Finance Business Partner to join our growing Strategic Finance team. Strategic Finance shapes SoFi’s capital allocation strategy by assessing investment opportunities, framing key trade-offs, and prioritizing resources against the company’s most important growth objectives. As a key business partner, you will provide financial leadership and strategic insights to two of SoFi's most critical and rapidly growing business lines: SoFi Checking & Savings and SoFi Credit Card. SoFi is an AI-forward organization, and you will be expected to responsibly use our suite of AI tools to build and enhance financial models, accelerate analysis, automate workflows, and improve decision-making. 

What you’ll do:

• Own the financial strategy, multi-year plan, annual operating plan, and rolling forecasts for SoFi’s rapidly growing Checking & Savings and Credit Card businesses
• Serve as a strategic thought partner to Business Unit leaders, translating financial and operational data into insights and recommendations that shape growth strategy and business performance
• Build and analyze customer and product-level unit economics including LTV, CAC, payback periods, and risk-adjusted returns across cohorts, acquisition channels, products, and member segments
• Drive disciplined capital allocation through business cases, trade-off analyses, and post-investment performance measurement 
• Partner with Product, Marketing, Risk, Operations, Treasury, Accounting, and Data teams to evaluate new products, pricing and rewards strategies, marketing programs, partnerships, and operating initiatives
• Lead scenario planning and sensitivity analyses to assess the impact of changes in interest rates, member behavior, credit performance, competitive dynamics, and other key business drivers
• Develop business cases for major initiatives and establish post-investment measurement processes to evaluate realized returns, surface learnings, and improve future capital-allocation decisions
• Synthesize complex analyses into clear, compelling recommendations and communicate business performance, risks, and opportunities to Executive Leadership
• Identify and scale high-impact AI use cases that expand Strategic Finance’s capabilities, capacity, and analytical rigor 
• Lead, develop, and inspire a high-performing team while fostering strong cross-functional collaboration, accountability, inclusion, and mentorship within and outside of Finance

What you’ll need:

• 12+ years of experience in Strategic Finance, Corporate Finance, FP&A, investment banking, or a related field, ideally within fintech or consumer financial services
• Deep expertise in consumer financial-services economics, with a strong command of Credit Card unit economics and P&L dynamics
• Demonstrated expertise analyzing unit economics, including LTV/CAC, payback periods, and risk-adjusted returns, across cohorts, channels, products, and segments
• Expert financial modeling and scenario-analysis skills, including the ability to build driver-based models from scratch and analyze large data sets
• Fluency with AI tools and demonstrated ability to apply them to financial modeling, analysis, workflow automation, and decision support
• Ability to synthesize complex information into clear recommendations and influence senior decision-makers
• Creative and strategic problem-solving skills, with the ability to bring structure to ambiguous business questions
• Track record of building strong cross-functional relationships and driving decisions across Product, Marketing, Risk, Operations, and other functions
• Advanced spreadsheet and presentation skills; experience with Google Sheets and Slides is a plus
• Bachelor’s degree in Finance, Economics, Accounting, or a related field, or equivalent practical experience
• Previous people management experience is a plus

The role:

The Crypto AML & Sanctions Advisor will provide specialized financial crime compliance advisory support for SoFi’s digital asset and cryptocurrency products and services, reporting to the Crypto Compliance Officer. Your role will be to support the business in identifying and mitigating risks related to money laundering, terrorist financing, sanctions, and other illicit finance activity associated with digital assets, while helping ensure SoFi meets applicable regulatory requirements, expectations, and guidance. The role will support the development and maintenance of sound, risk-based AML and sanctions programs and controls across SoFi’s crypto ecosystem.

What you’ll do: 

Act as a key Crypto AML & Sanctions advisor, providing subject matter expertise to the Crypto Compliance Officer, Compliance, Product, Engineering, Investigations, and business leaders on financial crime risks and controls.

Provide AML and sanctions advisory across the crypto product lifecycle, including trading, custody, deposits and withdrawals, wallets, stablecoins, staking, and emerging digital asset products.

Identify and assess blockchain-specific financial crime risks and advise on appropriate controls, including KYT, transaction and wallet screening, sanctions exposure, Travel Rule requirements, and escalation frameworks.

Partner with Compliance, Product, Engineering, and Operations to assess new products, digital assets, blockchain networks, vendors, and material changes and ensure appropriate AML and sanctions controls are implemented.

Support the development and enhancement of crypto AML and sanctions policies, procedures, risk assessments, monitoring controls, and governance frameworks.

Stay informed of regulatory developments, enforcement actions, emerging crypto typologies, and industry best practices and recommend enhancements to mitigate financial crime risk.

Support the Crypto Compliance Officer with regulatory examinations, internal audits, compliance testing, issue management, and third-party risk management activities related to digital assets.

What you’ll need:

• Bachelor’s Degree from a four-year college or university in a related field.

• 8+ years of experience in AML, sanctions, financial crime compliance, or related risk management, with meaningful experience supporting cryptocurrency, digital assets, fintech, or other technology-enabled financial services.

• Comprehensive understanding of cryptocurrency and blockchain products, including crypto trading, custody, deposits and withdrawals, wallets, stablecoins, staking, and other digital asset services.

• Strong knowledge of digital asset financial crime risks, including money laundering, terrorist financing, sanctions evasion, fraud, mixers, self-hosted wallets, decentralized finance, and other blockchain-based illicit finance typologies.

• Experience developing, implementing, or advising on crypto AML, sanctions, transaction monitoring, wallet screening, or KYT controls.

• Experience with blockchain analytics and transaction monitoring platforms such as Chainalysis, TRM Labs, Elliptic, or comparable technologies.

• Excellent working knowledge of BSA/AML and OFAC requirements and regulatory expectations applicable to cryptocurrency and digital asset activities, including applicable Travel Rule requirements.

• Experience conducting financial crime risk assessments for new crypto products, digital assets, blockchain networks, vendors, or material product changes.

• Experience providing AML and sanctions guidance and advice to Compliance, Business, Product, Engineering, and Investigations teams.

• Demonstrated ability to communicate effectively with all levels of the organization and across different business lines.

• Strong leadership and stakeholder management skills that build effective cross-functional working relationships.

• Ability to work collaboratively and independently in a fast-paced, demanding, and rapidly evolving regulatory and technology environment.

Nice to have:

CAMS/CFE certification 

Location: Frisco, Texas; going to the office once or twice per week is required 

The Role:

The Home Equity Processor works directly with individual applicants to review loan applications to ensure that the application is complete and accurate. This requires time and attention to detail. This role ensures the timely and accurate packaging of all loans originated by our Loan Officers using effective communication with multiple parties involved in the loan process.

What You’ll Do:

• Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication.
• Responsible for processing, managing, and acting as the primary contact of a pipeline of Home Equity loans to meet closing deadlines and lock expiration periods.
• Maintain a progressing pipeline of 30-50 loan applications.
• Effective and timely communication to both external customers (Clients, 3rd Parties, Vendors) as well as internal customers (Loan Officers, Underwriters, Closers).
• Maintain and adapt to the changing mortgage guidelines.
• Appropriately set borrower expectations for the mortgage process and establish that the processor is the main point of contact until closing.
• Holds the responsibility to request, gather, and analyze documentation required from the borrowers, internally, and third parties for underwriting approval.
• Handles the fillfullment of broker channel loan offerings from members.
• Adapt easily to change and provide interdepartmental support.
• Strive to exceed productivity expectations and standards.
• Set appropriate expectations and point of contact with realtors and other referral sources.
• Understand and request documentation requirements for mortgage financing (tax transcripts, paystubs, tax returns, income calculation, etc.).
• Must be highly organized and proactive; able to meet deadlines in a fast-paced environment.

What You’ll Need:

• 2+ years of mortgage processing industry experience preferred.
• Broker fulfillment experience is a plus.
• Ability to maintain a pipeline of 30-50 loans of mixed variety.
• Knowledge of Encompass LOS.
• Excellent oral and written communication skills.
• Works well under time constraints and a constantly changing environment.
• Has to have a team mentality and work well as a member of a group.
• Eagerness to delight clients throughout the process and drive overall experiences.
• Knowledge of Fannie Mae guidelines.

The role:

We are looking for a Staff Software Engineer to join the Risk Engineering team and help build the next generation of internal platforms that support risk, compliance, and business decision-making. This role will be responsible for designing, building, and maintaining full stack applications that combine data from Snowflake, AI infrastructure, visualization dashboards, and business logic integrations into reliable, scalable products used by internal business partners.

This is a high-impact hands-on technical leadership role for an engineer who can operate across the stack, understand complex infrastructure, translate business needs into durable technical solutions, and mentor other engineers through strong architecture, code quality, and execution practices.

What you’ll do: 

• Design, build, and maintain full stack internal applications that support risk, compliance, and business workflows
• Develop scalable backend services, APIs, and data integrations that connect application logic with Snowflake and other enterprise data platforms
• Build intuitive frontend experiences, visualization dashboards, and workflow tools that help business users interpret data and complete operational tasks efficiently
• Integrate AI infrastructure and AI-enabled capabilities into internal applications where they can improve productivity, automation, insight generation, or decision support
• Partner closely with business stakeholders to understand needs, clarify requirements, and deliver features that solve real operational problems
• Translate ambiguous business processes into clear technical designs, system workflows, data models, and implementation plans
• Own architecture and technical direction for complex application components, including infrastructure, reliability, observability, security, and maintainability
• Establish strong engineering practices for full stack development, testing, release management, monitoring, and operational support
• Mentor engineers across the team through technical guidance, design reviews, code reviews, pairing, and knowledge sharing
• Identify opportunities to simplify systems, reduce operational burden, improve performance, and increase developer productivity
• Collaborate with cross-functional partners including risk, compliance, data, security, infrastructure, and product stakeholders

What you’ll need:

• 8+ years of professional software engineering experience, with significant experience building production full stack applications
• Strong backend engineering skills, including API design, service architecture, data modeling, and integration with enterprise systems
• Capable frontend engineering experience building user-facing applications, dashboards, or workflow tools with modern web technologies
• Deep experience with cloud infrastructure, distributed systems, observability, deployment patterns, and operational excellence
• Hands-on experience working with Snowflake or similar cloud data warehouse platforms
• Experience building data-driven applications, analytics workflows, or visualization dashboards for business users
• Familiarity with AI infrastructure, LLM-enabled applications, model-serving patterns, or AI workflow integrations
• Strong understanding of security, access control, data handling, and enterprise application design principles
• Proven ability to lead technical design for complex systems and influence engineering direction across a team
• Demonstrated ability to mentor engineers and raise the technical bar through thoughtful review, coaching, and example-setting
• Excellent communication skills, including the ability to work directly with business stakeholders, clarify ambiguous requirements, and explain technical tradeoffs clearly

Nice to have:

• Experience in risk, compliance, financial services, lending, fraud, controls, audit, or regulated environments
• Experience with BI, dashboarding, or data visualization tools and frameworks
• Experience designing human-in-the-loop AI workflows, document intelligence systems, or business process automation tools
• Experience with workflow orchestration, event-driven systems, or data pipeline integrations
• Experience building internal platforms that serve multiple business teams or operational functions
• Experience with governance, lineage, auditability, and controls for data-intensive applications

The role:

We are seeking an Operations Control Analyst - SMB who will support the Vendor Relationship Manager in maintaining the operational integrity and regulatory compliance of third-party vendors within the Small Business Lending unit. This role focuses on the execution of the control framework, ensuring that vendor activities across the entire SMB lifecycle—including sales, servicing, and collections—align with SoFi’s internal policies and external regulatory requirements.

What you’ll do:

To assist the Vendor Relationship Manager - SMB in maintaining the operational integrity of the Small Business Lending unit, the Operations Control Analyst — SMB will focus on the following structured responsibilities:

• Process Integrity and Resilience: You will execute consistent monitoring and rigorous testing of vendor processes to ensure all workflows are thoroughly documented, testable, and capable of supporting long-term operational resilience.

• Risk Mitigation and Compliance: Working closely with the Vendor Manager and the Operations Exam & Control Support Manager, you will assess vendor risk across customer acquisition and servicing to ensure alignment with internal policies and regulatory requirements.

• Data-Driven Insights: By utilizing advanced Excel or Google Sheets functions, you will analyze vendor-level performance metrics to proactively identify operational friction, failure points, and critical control gaps.

• Governance and Reporting Support: You will support the maintenance of the vendor governance model by updating performance scorecards, tracking established escalation pathways, and preparing comprehensive data for formal performance reviews.

• Audit and Remediation Management: You will play a key role in preparing for audits and regulatory exams, while also supporting the completion of Corrective Action Plan (CAP) remediation projects to ensure compliance standards are met.

• Strategic Cross-Functional Alignment: You will partner with the Vendor Manager - SMB to ensure that all third-party operations remain strictly aligned with the evolving business strategy and internal operational controls.

What you’ll need:

• Experience: 3+ years in operations, program management, or lending operations (FinTech or banking background preferred).

• Strong verbal and written communication skills

• Technical Skills: Advanced proficiency in Excel/Google Sheets for data analysis and PowerPoint/Google Slides for management-level reporting.

• Analytical Rigor: Strong ability to translate complex performance metrics into actionable business insights and risk assessments.

• Communication: Effective verbal and written communication skills for collaborating across highly cross-functional teams.

• Experience with Powerpoint/Google Slides, ability to effectively create presentations and present to management

• Regulatory Knowledge: Familiarity with risk frameworks, compliance expectations, and operational controls within a regulated financial environment.

Nice to have:

• Experience in Small Business lending, servicing, or card operations

• Experience supporting audits, regulatory exams, or CAP remediation projects

The role

In this role, you will participate in the development, implementation and administration of the Compliance Management Program for the SoFi Invest product group. You will provide primary compliance coverage in support of the registered investment adviser, SoFi Wealth. The main objective of this role is to serve as a trusted adviser and partner to the business units responsible for driving the growth of the broader Invest product offerings (including SoFi Wealth), while mitigating regulatory risk to the SoFi enterprise. You will participate in various committees, audits and examinations, as well as test the processes and infrastructure for the investment adviser and broker dealer that facilitate Invest activities through the administration and maintenance of the Compliance Risk Assessment and Annual Reviews. You will advise the Compliance and Legal teams on emerging compliance issues, regulatory changes, and new rules, and consult and guide the company in the establishment of controls to mitigate risks. You will engage with business partners to offer appropriate knowledge, expertise and business acumen to meet the increasing demands of a rapidly changing regulatory environment.

What you’ll do:

• Day-to-day responsibility for management and ongoing evolution of the firm's investment advisory compliance programs

• Assist in the management of the firm’s broker-dealer compliance programs

• Advise on FINRA and SEC rule applicability to new and evolving products and services, including the integration of AI in the investor experience

• Preparation of major compliance-related projects and filings, including but not limited to Web CRD filings, IARD filings, EDGAR filings, Form ADV, RR/IAR disclosures and all periodic reviews (4530, 3210, 206(4)-7 etc.)

• Assisting with the development, maintenance, and documentation of WSPs, compliance manual, code of ethics, process workflows and standard operating procedures

• Assisting with the management of key business and Independent Risk Management (IRM) initiatives from a structural, functional, and organizational change management perspective 

• Serve as liaison between the compliance team and the Business Units, corresponding regularly with upper management.

What you’ll need:

• 10-12+ years of relevant work experience in financial services, including a thorough understanding of securities markets and compliance obligations of SEC Registered Investment Advisors and FINRA registered Broker Dealers 

• Degree from an accredited university strongly preferred

• Series 7, 24, 63 & 65 (or 66) licenses preferred

• Excellent verbal and written communication skills; must be able to effectively articulate regulatory risks and proposed mitigation strategies

• Ability to work in a fast-paced, changing environment

• Ability to analyze and interpret rules, regulations, and policies

• Superior organizational skills and attention to detail

• Outstanding ability to develop and foster cross-functional relationships with key stakeholders 

• Desire to develop practical, creative solutions that meet business needs while remaining compliant with applicable laws and regulations

Nice to have:

• Series 4, 52, 53, & 79 licenses

• Work with a robo adviser, self-directed, and/or discount brokerage platform highly desired

• Experience with implementing AI solutions to enhance the investor experience preferred

• Understanding of fractional share trading preferred

• Working understanding of general banking and lending regulations is helpful

• Experience in compliance monitoring, oversight, or assurance programs at financial institutions

• Strong work ethic and ability to remain motivated in an independent work environment

The role:

We are looking for an experienced insurance agent to help build the SoFi Protect business and deliver exceptional experiences for SoFi members. SoFi Protect is the in-house insurance agency helping SoFi members fulfill their protection needs across Life, Home, and Auto Insurance.

If you like to SELL and ADVISE customers this role is for you. You will interact with members via email, chat, and phone to provide guidance and help them through coverage conversations. Since this is a newer part of the SoFi business, you will also be integral in building out the core processes and functions to shape and define how insurance is sold at SoFi.

This opportunity is for go-getters who want to be in a business at an early stage, helping to shape the future and accelerate their careers in sales and operations. By running after problems, putting members first, and having a positive approach, you will thrive and deliver differentiated experiences for our members.

What you’ll do: 

• Engage potential and current members via phone, email, text, and chat to assist with their insurance needs
• Receive new leads and manage a pipeline of both SoFi members and direct-to-consumer leads
• Drive the entire lifecycle of the insurance sale from intake to quoting to fulfillment, navigating our panel of insurance providers.
• Assist the Business Lead of Protect with the operational build-out of SoFi Protect products and services 
• Identify cross-sell opportunities and help close any coverage gaps.
• Work collaboratively with cross-functional teams to help further enhance the business.

We are a small team looking for someone who wants to be collaborative, identify problems, and have a voice in making the business better.

What you’ll need:

• 2+ years of experience selling Property & Casualty Insurance 
• Must have valid state active licenses in Property & Casualty or Personal Lines insurance
• Excellent written and verbal communication skills 
• Proven interpersonal and sales skills with a track record of meeting or exceeding sales goals are highly preferred
• Ability to multitask and stay organized to meet deadlines on time 
• Ability to analyze members' needs and provide a tailored insurance solution 
• Self-motivated, resourceful, and flexible with the ability to take an entrepreneurial approach to problem-solving 

Nice to have

• Independent agency experience working with broad range of insurance carriers
• Servicing experience
• Life insurance experience

Role Description

As the Director of Corporate Infrastructure, you will drive efforts to oversee the design, implementation, and operation of our corporate networks. This includes the IT Infrastructure DevOps, Security and SRE teams. You have a deep understanding of infrastructure as code, configuration as code & networking technologies, strong business acumen, lead through data and metrics, and operate with a high level of rigor and accountability. You are responsible for the reliability, scalability, sustainability, and efficiency of SoFi’s network infrastructure. 

As a member of the Corporate Infrastructure leadership team, you are directly accountable for the teams that are responsible for driving efforts to evolve and build our next-generation corporate network (to include infrastructure and wifi). This includes managing all aspects of our network - engineering and operations to improve user experience and performance, and also supporting the multi-terabit backbone network that interconnects edge PoPs, corporate offices, data centers, and cloud gateways. 

You will lead a diverse team through highly technical problems to achieve our overall strategic, operational, and financial goals. You will build and lead a high-performance team, displaying technical proficiency to support and scale the scope of our network operations. Collaboration and partnership with our lines of business will be essential as you help lead the transformation of our network to meet new demands and use cases. 

Responsibilities

• Directly accountable for managing the software, hardware, and overall health of SoFi’s network. 

• Develop the multi-year networking architecture, strategy, and roadmap aimed at implementing an advanced network architecture to support SoFi’s evolving business needs, inclusive of SoFi and its subsidiaries. 

• In partnership with Corporate Infrastructure leadership, develop and implement standards, such as MDF layouts and rack elevations, across all of SoFi. 

• Clearly define scope, objectives, key results, and develop a clear detailed plan for the execution of technical projects that are tightly aligned with business objectives. 

• Foster a healthy and collaborative culture that embodies SoFi’s values and continue to make SoFi one of the best places to work. 

Requirements

• BS degree in a technical or engineering discipline or relevant years of experience. 

• 12+ years of experience in network engineering, software, and distributed systems, including 6+ years managing high performance teams at scale. 

• Technical experience in scaling a multi-vendor networking environment. 

• Strong technical craft mastery and engineering discipline 

• Excellent communication skills, with the ability to represent and explain complex business or technical concepts internally and externally. 

• Technical aptitude to translate business needs into network engineering opportunities to drive strategic agendas. 

Preferred

• Networking certifications (CCNP / CCDE, AWS Certified Advanced Networking, etc). 

• Experience with automation tools (Terraform, Datadog, BackBox, Ansible etc).

• Advanced knowledge of Global Protect and ZScaler VPN solutions.

The role:

SoFi is seeking an energetic, detail-oriented, self-motivated, and intellectually curious Independent Risk Management (IRM) Director to support the growth of our Invest business.  Your success in this role will rely on deep subject matter expertise in broker-dealer and investment advisory matters and investment product risks.  This person will serve as the senior second-line risk leader responsible for independent risk oversight of the Invest business. This role will act as the primary risk partner to Invest leadership, providing credible challenge, strategic risk advisory, and oversight across all material risk categories associated with the business, excluding Compliance Risk, which is overseen by a dedicated Invest Compliance organization. Specifically, the Director will operate in close partnership with Compliance leadership in a coordinated coverage model to ensure comprehensive and effective risk oversight.

Will look for this leader to leverage their comprehensive understanding of risk management and the mitigating controls needed across risk types - including operational, fraud, technology, credit and third-party.  You will apply lessons learned from peers across the industry - both benchmarking against industry leaders as well as learning from those who have under-performed, ensuring strong risk governance, diversified exposures, and rigorous controls.

As part of the Second Line of Defense (2LOD), this individual will provide oversight across risk types for all product and feature launches as well as partner with 1LOD risk owners on ensuring we are appropriately identifying, monitoring, and mitigating risks as part of our framework programs as we scale and grow this business.  The ideal candidate is comfortable challenging business assumptions, escalation decisions, and risk-taking activities to ensure alignment with approved risk appetite.

By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.

What you’ll do: 

• Serve as the accountable 2LOD Risk Manager for the Invest business, maintaining an enterprise-wide view of Invest’s risk profile including key risk themes and control effectiveness.
• Become a trusted advisor to senior business leaders on risk implications of strategic decisions, product expansion, operational changes, and emerging risks.
• Represent Independent Risk Management in executive forums related to Invest strategy, governance, and risk management.
• Present risk assessments and recommendations to senior management committees, executive leadership, and Board-level governance forums, as appropriate.
• Oversee aggregate portfolio risk trends, including:
• Operational (trade processing/settlement/service failures, reconciliation breaks, corporate action errors), 
• Fraud (targeted risk assessments across all attack vectors), 
• Third party (vendor diligence, outages and cyber incidents, service degradation, concentration risk),
• Technology & platform (trading outages, mobile app/API failures, data quality issues),
• Product (new product introduction, portfolio construction errors, rebalancing failures, product design flaws, unexpected concentration exposures), 
• Credit (margin lending), and
• Model
• Identify thematic and emerging risk trends and ensure timely root-cause analysis, corrective action plans, and sustainable remediation.
• Collaborate with business units, Enterprise Risk Management, Compliance, AML and other functional teams to optimize the Enterprise Risk Appetite and tolerance.  This includes understanding root causes for Key Risk Indicator (KRIs) breaches against tolerance thresholds.
• Support post-launch reviews and continuous control enhancements as the business scales.
• Benchmark risk practices against peer institutions and incorporate lessons learned from industry events or control failures.

What you’ll need:

• 10+ years of experience in Risk Management, Operational Risk, Enterprise Risk, Product Risk, Audit, Compliance, or related control functions.
• Demonstrated experience supporting brokerage, investment advisory, wealth management, digital investing, and/or securities businesses.
• Demonstrated experience providing independent oversight and credible challenge to senior business leaders.
• Experience leading cross-functional risk assessments and governance processes for complex financial services businesses.
• Experience interacting directly with regulators, executive management, and Board committees.
• Exceptional interpersonal, verbal and written communication skills
• Strong leadership, collaboration, influencing and organizational skills with attention to detail

What success looks like:

• Establishing a comprehensive and forward-looking view of Invest business risks.
• Influencing business strategy and product development through effective risk advisory and challenge.
• Ensuring risks remain within Board-approved appetite while enabling business growth.
• Driving timely identification, escalation, and remediation of material issues.
• Maintaining strong partnerships across Invest, Compliance, Technology, Operations, Fraud, and Enterprise Risk functions.
• Demonstrating effective regulatory engagement and governance leadership.

The role

We are looking for a Staff Backend Engineer to help build the next generation of SoFi's digital asset custody platform. This engineer will design and develop the core services that power secure custody, blockchain transaction processing, wallet infrastructure, and institutional digital asset products.

This role sits at the center of crypto infrastructure, working closely with Security, Platform Engineering, Product, Treasury, and Operations to build highly available systems responsible for protecting customer assets.

The ideal candidate enjoys solving distributed systems problems, designing resilient APIs, and building financial infrastructure where security and reliability are first-class requirements.

What you’ll do:

• Design and build backend services supporting SoFi's digital asset custody platform
• Develop secure transaction orchestration services for deposits, withdrawals, transfers, staking, and treasury operations
• Build integrations with custody providers, blockchain infrastructure, and institutional settlement networks
• Design APIs supporting retail and institutional crypto products
• Develop services supporting wallet lifecycle management and blockchain interactions
• Improve platform resiliency through redundancy, disaster recovery, observability, and automated recovery mechanisms
• Optimize transaction throughput while maintaining strict security controls
• Build scalable event-driven architectures supporting blockchain state changes and transaction processing
• Partner closely with Security Engineering to implement cryptographic controls and authorization workflows
• Collaborate with Product and Infrastructure teams to deliver new digital asset capabilities

What you’ll need:

• 7+ years of backend software engineering experience
• Strong experience with distributed systems and cloud-native architectures
• Experience building highly available production services
• Strong understanding of REST APIs, asynchronous messaging, and event-driven systems
• Experience with AWS or comparable cloud platforms
• Experience with PostgreSQL, Redis, Kafka, or similar technologies
• Strong understanding of CI/CD and modern software development practices
• Excellent debugging and production incident response skills

Nice to have:

• Experience working with digital assets or blockchain infrastructure
• Experience integrating with custody platforms such as Fireblocks, BitGo, or Anchorage
• Experience building financial services infrastructure
• Familiarity with blockchain transaction lifecycle and wallet architecture
• Experience designing secure approval workflows
• Understanding of distributed consensus and cryptographic systems
• Experience supporting institutional financial platforms

The role:

SoFi is seeking a highly motivated, strategic, and detail-oriented Direct Mail Project Manager who thrives in a fast-paced, data-driven environment. This role is responsible for driving the operational execution of SoFi's Direct Mail program by partnering closely with Marketing Data Science Marketing Data Science with precision and efficiency.

This is not a traditional project management role. Success requires someone who understands campaign strategy, can independently translate business discussions into actionable execution plans, exercises sound judgment in a fast-moving environment, and proactively identifies opportunities to improve how we operate as the Direct Mail program continues to scale.

The ideal candidate is equally comfortable managing cross-functional initiatives, optimizing operational processes, leveraging AI-enabled workflows, and maintaining exceptional attention to detail across every stage of campaign execution.

What you’ll do: 

This role owns four core areas of responsibility:

Project Management of Campaign Execution

• Own end-to-end project management for monthly Direct Mail campaigns, serving as the primary project manager for all campaign-related data operations and ensuring schedules, mail matrix, milestones, dependencies, and deliverables are executed on time.
• Partner closely Marketing Data Science to build campaign execution schedules that align with business priorities, targeting strategies, and production timelines.
• Create, manage, and continuously refine project plans and JIRA tickets throughout the campaign lifecycle, ensuring work is accurately scoped, prioritized, quality checked, and completed before handoff.
• Lead cross-functional execution by translating business discussions into real-time updates to project plans, JIRA tickets, timelines, and stakeholder priorities, ensuring teams remain aligned as campaign requirements evolve.
• Drive cross-functional accountability by coordinating approvals, tracking deliverables, identifying risks, and ensuring teams remain aligned throughout campaign execution.

Operational Excellence & Continuous Iterations for Improvement

• Continuously evaluate campaign operations to identify risks, process gaps, and opportunities to improve efficiency, scalability, and execution quality.
• Partner with Marketing Data Science and external vendors to optimize workflows, scheduling and campaign execution as program complexity grows.
• Develop, document, and maintain SOPs, DACIs, and other operational documentation to standardize and support direct mail execution.
• Help evolve the Direct Mail operating model by implementing scalable solutions, managing Agency of Record assignments, and driving operational consistency across campaign workstreams.
• Champion operational innovation by continuously evaluating and adopting new technologies, AI capabilities, and automation solutions that simplify processes, reduce manual effort, and enable the Direct Mail program to scale efficiently while maintaining executional excellence.

Campaign Operations, Reporting & Quality Assurance

• Leverage campaign and operational data insights to identify trends, resolve process gaps, and partner with Marketing Data Science to continuously improve campaign processes and operational accuracy.
• Own the creation, maintenance, and quality control of campaign planning documentation, reporting, and large-scale mail matrices, ensuring data integrity, accuracy, and readiness for campaign execution.
• Provide internal stakeholders and external vendors with campaign requirements for seven plus products including audience strategy unique by product, mail quantities, cell codes, drop dates, and timelines, and perform quality assurance across all campaign deliverables before launch.
• Maintain recurring reports, Direct Mail performance dashboards, attribution reporting, and performance actuals, delivering accurate campaign insights that support decision-making across products and feed into campaign planning test and learn loop.

AI-Enabled Workflows

• Leverage AI tools to streamline project management, documentation, reporting, and repetitive operational workflows, improving efficiency while maintaining accuracy and quality.
• Stay current on evolving AI technologies and spearhead recommendations that enhance team productivity and execution quality to efficiently and effectively support program growth.
• Champion thoughtful adoption of AI-enabled workflows to continue iterating and improving the Direct Mail program while maintaining appropriate oversight and a high standard of operational excellence.

What Will Make You Successful

• Strategic thinker with the ability to translate business discussions into actionable execution plans, exercising sound judgment and knowing when to collaborate or escalate.
• Highly organized with exceptional attention to detail, capable of managing multiple complex initiatives while adapting priorities in a fast-paced, evolving environment.
• Analytical and naturally curious, using campaign data to identify trends, uncover opportunities, and recommend scalable process improvements.
• Exceptional written and verbal communication skills, with a proven ability to facilitate complex, technical meetings, align cross-functional stakeholders, navigate competing priorities, and drive clear decisions and next steps.
• Demonstrates ownership, accountability, and a continuous improvement mindset, proactively driving high-quality outcomes and supporting team success.
• Embraces AI and emerging technologies as productivity tools, identifying opportunities to improve workflows and operational efficiency.
• Thrives in a dynamic environment where priorities, timelines, and business needs frequently evolve, demonstrating flexibility, resilience, and the ability to pivot quickly while keeping projects on track.

What you’ll need:

• Bachelor's degree with 5+ years of project management experience, preferably supporting direct mail or other marketing campaigns within financial services or another highly regulated industry.
• Experience partnering with cross-functional teams to execute complex, multi-channel campaigns and operational initiatives.
• Experience using project management platforms (e.g., JIRA) to manage complex, cross-functional initiatives.
• Experience leveraging AI tools to improve productivity, documentation, and operational workflows.
• Advanced proficiency in Excel, Google Workspace (particularly Google Sheets), and reporting tools such as Tableau

The role: 

We’re seeking a Staff Security Detection Engineer to build and mature SoFi’s machine learning–driven detection and anomaly detection program. You will own the detection and model lifecycle end to end; feature engineering, model training, tuning, and validation, operating over large-scale security data lakes and streaming pipelines. You’ll partner closely with our Security Operations Center (SOC), Security Operations Engineering, and Fraud programs to turn high-volume telemetry into high-confidence, low-noise detections at scale.

What you’ll do: 

• Design, build, and maintain machine learning models for anomaly detection (unsupervised clustering, time-series and seasonality baselines, isolation forests, autoencoders, risk scoring) with measurable precision/recall targets.
• Operationalize models and detections from notebook to production, including enrichment, correlation, and response playbook hooks (detection-as-code, CI/CD, model versioning, and rollback).
• Engineer and tune features from identity, endpoint, network, cloud, SaaS, and application telemetry stored in the security data lake to improve model signal quality.
• Partner with the SOC to triage, tune, and close detection feedback loops; use analyst dispositions as labels to retrain and improve models, reduce noise, and document runbooks.
• Collaborate with Threat Intelligence, Security Architecture, and Fraud stakeholders to translate threat hypotheses and scenarios into repeatable, model-backed analytics with clear success metrics.
• Establish model governance: offline and online evaluation, drift and data-quality monitoring, periodic retraining and re-baselining, explainability/traceability, and privacy-by-design controls.
• Participate in root-cause and post-incident reviews to identify new signals, features, and coverage gaps; backlog and deliver the resulting models and detections.
• Contribute to reference architectures, standards, and documentation for the ML detection platform, data lake, and pipelines across the security organization.
• Mentor engineers and analysts on applied ML, anomaly detection, detection tuning, data quality, and pipeline reliability.

What you’ll need: 

• 7+ years hands-on experience building and operating machine learning models for detection or anomaly detection in production (e.g., security, fraud, or abuse), across both supervised and unsupervised approaches.
• Hands-on experience with data lake and big-data technologies (e.g., Snowflake, Databricks, Spark, Delta/Iceberg, S3/GCS) for storing, transforming, and querying large-scale security telemetry.
• Strong programming and query skills in Python and SQL, with hands-on use of the ML and data stack (e.g., pandas, scikit-learn, PyTorch or TensorFlow) for feature engineering, model training, and automation.
• Solid understanding of security telemetry sources; identity and access (SSO, IGA, PAM), endpoint/EDR, network/proxy, cloud (AWS/GCP/Azure), and SaaS audit logs, and how to shape them into model features.
• Working knowledge of anomaly detection techniques (statistical baselining, clustering, isolation forests, autoencoders, time-series methods) and the end-to-end model lifecycle.
• Familiarity with security frameworks and adversary tradecraft (MITRE ATT&CK, kill chain) and how they map to detectable behaviors and model features.
• Experience collaborating with SOC/DFIR and fraud/risk teams; excellent written communication for models, detections, runbooks, and stakeholder updates.
• Ability to balance detection coverage, model precision, and operational load; metrics-driven mindset (precision/recall, false-positive rate, MTTD, alert fatigue).
• Bachelor’s degree in computer science, data science, statistics, a related field, or equivalent practical experience.

Nice to have: 

• Experience with streaming and real-time data engineering (e.g., Kafka, Kinesis, Pub/Sub, Flink, Spark Streaming) for near-real-time model scoring.
• Experience building and deploying ML models on AWS (e.g., SageMaker, S3, Glue, Athena, Lambda) for training, feature pipelines, and inference.
• MLOps practices – feature stores, model registries, experiment tracking, canary and shadow releases for reliable model deployment and retraining.
• Graph-based ML and analytics for entity relationships, risk propagation, and community detection.
• Experience applying deep learning or LLM-based approaches to security, log, or sequence data.
• Experience leveraging LLMs to design, analyze, and test detections.
• Relevant certifications (e.g., AWS/GCP machine learning or data engineering, Databricks, or equivalent).

The role

We are seeking a Staff Vulnerability Management Engineer to lead the most complex technical work in SoFi’s Vulnerability Management program. You will design and build scalable systems that identify, enrich, prioritize, route, and track vulnerabilities across applications, cloud and infrastructure, containers, software supply chains, and specialized hardware or firmware surfaces. This is a hands-on engineering role with broad technical influence: you will write production code, make architecture decisions, establish vulnerability management standards, and improve how teams understand and reduce vulnerability risk.

You will partner with Engineering, Infrastructure, SRE, Compliance, Legal, and business stakeholders to accelerate remediation while protecting engineering velocity and customer trust. You will also serve as a senior technical responder for embargoed disclosures and zero-day events, lead root-cause analysis for high-impact vulnerability incidents, and mentor engineers. The ideal candidate combines deep vulnerability management expertise with strong software engineering judgment, systems thinking, and a bias for durable, measurable outcomes.

What you’ll do

•  Lead high-complexity vulnerability management initiatives and make architecture decisions for assigned program areas, from detection and assessment through ticket routing, remediation, exception handling, and closure validation.
• Design, build, and productionize scalable triage and prioritization automation, including scanner and asset integrations, enrichment pipelines, decision logic, deduplication, ownership resolution, service-level tracking, observability, and failure recovery.
• Develop risk-based prioritization models that combine CVSS, EPSS, CISA Known Exploited Vulnerabilities, threat intelligence, asset criticality, exposure, compensating controls, business context, and compliance obligations.
• Engineer and improve vulnerability workflows across application security, cloud and infrastructure, containers and Kubernetes, open-source dependencies, secrets, software supply chain, and hardware-adjacent surfaces such as GPU, DPU/BlueField, BMC, and firmware.
• Own or materially advance software supply chain capabilities, including SBOM inventory, dependency visibility, SLSA-aligned controls, and integration of SAST, SCA, secret scanning, and container scanning into CI/CD.
• Act as a senior technical responder for critical vulnerabilities, embargoed disclosures, and zero-day events; coordinate technical assessment, containment, mitigation, patch deployment, validation, and executive communication with service owners and incident response teams.
• Partner directly with development and platform teams to define practical remediation paths and, when appropriate, review or contribute secure changes in Python, Go, JavaScript/TypeScript, or infrastructure code.
• Define technical standards for vulnerability severity, remediation service levels, exceptions, evidence, and closure criteria; ensure workflows support audit-ready reporting for applicable regulatory and compliance frameworks.
• Produce actionable metrics, dashboards, and risk insights for technical and executive audiences, with clear accountability, trend analysis, compliance posture, and execution risks.
• Lead root-cause analysis for high-impact vulnerability incidents and convert lessons learned into durable improvements to tooling, architecture, controls, and operating practices.
• Evaluate and responsibly apply AI/ML and LLM-assisted techniques to security triage and decision support, with human-in-the-loop validation, measurable quality controls, and safe failure modes.
• Build AI-assisted remediation workflows that partner with engineering teams to proactively identify, validate, and apply security patches, with appropriate testing, human oversight, rollback mechanisms, and measurable risk reduction.
• Communicate complex security tradeoffs and program risks clearly to stakeholders across Engineering, Product, Operations, Legal, Compliance, and executive leadership.

What you’ll need

• Bachelor’s degree in Computer Science, Cybersecurity, Engineering, or a related field, or equivalent practical experience.
• Deep expertise in vulnerability management, security engineering, and modern infrastructure, including cloud, containers, and distributed systems.
• Strong programming or scripting skills in Python, Go, Java, or similar languages, with experience building automation at scale.
• Deep knowledge of vulnerability management methods and standards, including CVSS, EPSS, CISA KEV, threat intelligence integration, asset and exposure context, remediation SLAs, exception governance, and risk-based prioritization.
• Hands-on experience with modern vulnerability and application security tooling such as Wiz, Semgrep, Snyk, Socket, Rapid7, Tenable, Checkmarx, or equivalent platforms, plus experience tuning SAST, SCA, secret scanning, container, or cloud findings.
• Experience designing end-to-end workflows that integrate scanners, asset inventories or CMDBs, ticketing systems, CI/CD platforms, data stores, dashboards, and alerting systems.
• Working knowledge of cloud-native and software supply chain environments, including AWS, GCP, or Azure; Kubernetes and containers; build systems and package managers; SBOMs; and Infrastructure as Code.
• Demonstrated ability to lead cross-functional technical initiatives, influence without direct authority, make sound decisions amid ambiguity, and drive work from concept through production operation and measurable outcomes.
• Experience mentoring senior and developing engineers and raising engineering quality through design reviews, code reviews, standards, and incident leadership.
• Strong written and verbal communication, business judgment, and the ability to explain how security choices affect engineering velocity, regulatory obligations, customer trust, and business risk.

Nice to have

• Experience managing security partnerships with hardware or software vendors, including embargoed disclosures, coordinated vulnerability disclosure, and pre-release remediation collaboration.
• Production experience with security orchestration platforms such as Tines and serverless frameworks such as AWS Lambda or Google Cloud Functions.
• Experience scaling vulnerability management in a high-growth, cloud-native environment or operating within FedRAMP, PCI DSS, SOC 2, ISO 27001, NIST, or comparable regulated environments.

The role

We are looking for a Staff Cryptography Engineer to help lead SoFi’s enterprise readiness for post-quantum cryptography and long-term cryptographic resilience. This role sits within our Security Assurance organization and will partner closely with security, engineering, infrastructure, product, and business stakeholders to assess, modernize, and strengthen cryptographic controls across the enterprise.

This is a highly cross-functional and strategic role. The ideal candidate brings deep applied cryptography expertise, strong engineering and architecture judgment, and the ability to drive complex security initiatives in ambiguous environments. You will help build SoFi’s cryptographic inventory, identify where cryptographic keys, protocols, algorithms, certificates, and libraries are used, and guide teams through the implementation of quantum-resistant and crypto-agile solutions.

What you’ll do

• Lead efforts to assess and improve SoFi’s enterprise cryptographic posture, with a focus on post-quantum cryptography preparedness and crypto-agility.
• Build and maintain an inventory of cryptographic assets, including keys, certificates, algorithms, protocols, libraries, services, and business-critical systems.
• Partner with product, engineering, infrastructure, cloud, and security teams to identify cryptographic dependencies and prioritize remediation or migration needs.
• Provide deep technical guidance on SSL/TLS, PKI, certificates, key management, encryption, cryptographic algorithms, and secure protocol usage.
• Define and document cryptographic standards, design patterns, review gates, and implementation guidance for engineering and product teams.
• Evaluate current and future cryptographic risks, including quantum-resistant key migration, algorithm deprecation, certificate lifecycle management, and insecure implementation patterns.
• Review product and platform architecture designs to identify cryptographic risks and recommend practical, scalable security improvements.
• Translate complex cryptographic concepts into clear guidance, roadmaps, and decision points for technical and non-technical stakeholders.
• Drive cross-functional execution across teams without direct authority, ensuring ownership, timelines, and risk decisions are clearly documented.
• Support security assurance activities, including threat modeling, architecture reviews, control validation, and post-review follow-through.
• Stay current on post-quantum cryptography developments, industry standards, and emerging security guidance, and translate relevant changes into actionable plans for SoFi.

What you’ll need

• 8+ years of experience in security engineering, product security, applied cryptography, security architecture, infrastructure security, or a related technical security discipline.
• Experience with post-quantum cryptography, crypto-agility, or cryptographic migration planning.
• Deep hands-on expertise in applied cryptography, including cryptographic algorithms, secure protocol design (e.g., SSL/TLS, mTLS, M2M), and the practical implementation and lifecycle management of enterprise-grade solutions such as HSMs, KMS, secrets management, and PKI programs.
• Experience assessing or designing cryptographic controls in production engineering environments, including cloud, distributed systems, services, APIs, or enterprise platforms.
• Strong understanding of public cloud environments and how cryptographic controls are implemented across infrastructure, applications, services, and data flows.
• Ability to review technical architecture and identify practical cryptographic risks, implementation gaps, and secure design alternatives.
• Experience creating or driving security standards, technical guidance, inventories, roadmaps, or enterprise-wide security initiatives.
• Strong communication skills, with the ability to explain complex cryptographic concepts to engineering, product, security, risk, and business stakeholders.
• Demonstrated ability to operate independently in ambiguous problem spaces and drive cross-functional work from discovery through execution.
• Strong project ownership and prioritization skills, including the ability to identify stakeholders, define milestones, document decisions, and manage follow-through.
• Bachelor’s degree in computer science, cybersecurity, engineering, mathematics, or a related field, or equivalent practical experience.

Nice to have

• Experience in financial services, fintech, banking, payments, cloud, SaaS, or other highly regulated technical environments.
• Familiarity with NIST, FIPS, PCI, or other security and cryptographic standards relevant to financial services.
• Experience partnering with product security, application security, infrastructure, platform engineering, or enterprise architecture teams.
• Experience building or leading cryptographic inventories, key-management programs, or encryption modernization efforts.
• Advanced degree or specialized training in cryptography, computer science, mathematics, or information security.
• Experience mentoring security engineers or influencing security architecture practices across multiple teams.

The Role

We are looking for a Principal Product Manager to drive product strategy and product management across the Core Banking domain and to own the most complex, cross-functional core related initiatives. This is a senior individual-contributor role: you set direction, connect product strategy to the platform's technical strategy, and deliver measurable outcomes in partnership with engineering.

You will operate with a high degree of autonomy, sponsoring pre-consensus bets with a written thesis, setting operating rhythms for the Core PM group, and influencing VP/SVP stakeholders through documented trade-offs. You will be an authority on how a core banking system actually works — down to posting logic — and pair that with strong traditional product-management judgment across pricing, risk, product performance, compliance, legal, GTM, and partnerships.

What you’ll do 

• With your PM colleagues, own and drive product strategy and roadmap across multiple Core domains (e.g., deposits, postings/ledger, product factory, transactions) and the end-to-end core product.
• The most complex cross-company initiatives — including core conversion enablement and US market-expansion capabilities.
• Connecting product strategy to org-level technical strategy; anchoring build vs. buy vs. partner.
• Product GTM with measurable outcomes and documented reviews, in partnership with Marketing, Sales, Ops, and client teams.
• Operating models and planning frameworks for the Core PM group; standards and playbooks other PMs build on.
• Regulatory posture and responsible-AI principles embedded into the Core product.

Product Strategy & Roadmapping

• With your PM colleagues define and own multi-domain product strategy and the multi-quarter roadmap for Core Banking.
• Translate business, regulatory, and client needs into clear product outcomes; frame problems others haven't yet articulated.
• Conduct appropriate research and synthesize findings.
• Make informed trade-offs across speed, quality, scalability, and regulatory requirements.

Delivery & Execution

• Partner with Engineering Managers on prioritization, sequencing, planning, and dependency management across teams and squads.
• Set operating rhythms and planning frameworks; remove cross-team hurdles and drive quality and velocity improvements.
• Maintain a coherent, prioritized product direction as priorities shift.

Stakeholder & Client Collaboration

• Act as the senior product interface for business, operations, compliance, risk, legal, and technology stakeholders.
• Influence VP/SVP decisions through documented prioritization and signed trade-offs (timeline, risk, cost).
• Represent the Core product with external banking clients and internal SoFi Bank partners.

Technical & Platform Leadership

• Apply posting-logic-level understanding of core banking (accounts, double-entry ledger, postings, interest, product catalog, batch vs. real-time).
• Challenge business architectural assumptions at the system and cross-org level; prevent unnecessary complexity and maintenance burden.
• Ensure the Core product meets the requirements of US-chartered banking entities.

What you’ll need

• Bachelor's degree in computer science or relevant field
• Deep, hands-on understanding of the inner workings of a core banking system — ideally at the posting-logic / double-entry ledger level.
• A track record of building or product-managing a core banking product itself (a platform/vendor perspective) — as opposed to running core conversion or transformation programs inside a bank.
• Strong traditional product-management background across several of: pricing, risk, compliance, product performance, legal, communication, partnering, and go-to-market.
• A very good understanding of the US banking market and its regulatory environment.
• 10+ years of professional experience, with significant time in Product Management for complex, regulated technology platforms.
• Demonstrated ability to drive strategy across multiple product areas and lead the most complex cross-functional initiatives with a high degree of autonomy.
• Excellent written and verbal communication in English; able to shape company-level product communication and executive-ready written theses.

Nice to have

• LatAm core banking exposure and/or Spanish-language proficiency.
• Experience with modern, API-first, cloud-native core platforms and microservices architectures.
• Familiarity with the competitive landscape (e.g., Thought Machine, 10x, Mambu, Finxact, FIS, Fiserv, Jack Henry, Temenos).
• Experience selling or supporting a core platform for external financial-institution clients as well as an in-house bank.

The role:

As a Senior People Business Partner at SoFi, you will serve as a strategic advisor and advocate for both the business and our employees. In this pivotal role, you will partner with Financial Services and Borrow/Operations Engineering leadership to drive influence and solve complex organizational challenges with scalable, high-impact solutions.

What you’ll do:

• Partner with leaders to advise and influence the creation of measurable, actionable strategic plans.
• Act as an objective resource and champion for the Engineering team and broader employee population.
• Manage complex employee relations with discretion, providing executive coaching and facilitating constructive feedback loops.
• Leverage deep HR expertise to lead initiatives in org design, compensation, performance management, D&I, and employee development.
• Drive data-informed decision-making using people analytics and organizational health metrics.
• Execute strong judgment and discretion to ensure positive, professional outcomes.
• Champion the company culture by embodying and promoting "The SoFi Way."
• Cultivate robust, collaborative relationships with key stakeholders across the organization.
• Collaborate with People Team Centers of Excellence (CoEs) to execute strategic initiatives and support business goals.

What you’ll need:

• 6+ years as an HR Business Partner with specific HR knowledge in organizational design and development; compensation; performance management; employee engagement;  employment law; employee relations; diversity and inclusion; training & employee development; immigration; systems and tools
• BA/BS degree in HR, Business, or a related field; or equivalent practical experience.
• Demonstrated success influencing and leading at all levels of a corporate hierarchy.
• Expertise in building rapport and tailoring communication to diverse audiences while navigating sensitive situations.
• Sharp business acumen with the ability to identify risks and opportunities to drive successful results.
• Proficiency in utilizing AI tools to enhance productivity and HR deliverables.
• Proven experience as a leadership coach, driving accountability and aligning stakeholders with competing interests.
• Superior problem-solving skills with a focus on creating scalable organizational processes.
• Exceptional agility, resilience, and the ability to thrive in a fast-paced environment.
• Strong verbal and written communication skills.
• A high level of accountability and a consistent track record of delivering measurable results.

Nice to have:

• Prior experience in the technology or financial services sectors.
• Experience supporting Engineering or Product management organizations.
• PHR, SPHR, or SHRM certifications.
• Hands-on experience with Workday or similar HRIS platforms.

The role:

As the Small Business Banking Credit Oversight Lead, you will drive independent oversight of the Bank's small business credit portfolio. In this role, you will ensure credit strategies, underwriting standards, portfolio performance, and risk management practices align with the Bank's risk appetite and regulatory requirements. Serving as a strategic advisor and credible challenger to senior leadership, you will proactively identify emerging risks, influence sound lending decisions, and champion a strong risk culture—all while maintaining second-line independence. 

What you’ll do: 

• Provide End-to-End Oversight: Drive independent second-line risk oversight across the entire small business credit lifecycle, including originations, underwriting, servicing, and collections.
• Evaluate & Challenge Business Initiatives: Independently assess credit strategies, pricing, underwriting standards, and new products while providing credible challenge to first-line business partners with data driven analysis supporting risk and return. 
• Monitor Portfolio Health: Track credit quality, loss performance, and key risk indicators (KRIs) to proactively flag areas requiring executive intervention.
• Identify Emerging Threats: Lead portfolio-level risk assessments to uncover emerging credit trends, risk concentration, operational, and macroeconomic trends.
• Advise Senior Leadership: Present independent risk findings, objective opinions, and actionable recommendations to executive leadership and oversight committees.
• Champion Risk Frameworks: Continuously refine second-line risk assessment, monitoring, and reporting tools to keep pace with industry standards.
• Support Regulatory Compliance: Serve as the second-line subject matter expert during regulatory examinations and internal risk audits.

What you’ll need:

• Experience: 10+ years of credit risk management, loan review, commercial/small business underwriting, or internal audit experience in a financial institution.
• Domain Knowledge: Expert knowledge of small business lending, commercial underwriting standards, credit policy, and regulatory expectations.
• Key Skills: Outstanding executive-level communication, quantitative and qualitative analytical skills (from raw data mining and validation to strategic insight), and senior stakeholder management capabilities.
• Risk Perspective: Proven experience evaluating credit strategies, portfolio health, and risk appetite limits from an independent second-line or oversight perspective.
• Executive Influence: Strong ability to deliver credible challenge and guide senior leadership decisions using data-backed risk analysis.

What Success Looks Like:

• Robust Oversight: Fortifies second-line oversight of the Small Business Lending portfolio by driving proactive risk identification and delivering decisive, timely challenge.
• Strategic Influence: Shapes and optimizes underwriting strategies, portfolio management frameworks, and credit governance to support sustainable lending.
• Forward-Looking Insights: Uncovers emerging risk trends to deliver actionable intelligence that guides sound executive and risk-committee decisions.
• Balanced Collaboration: Champions a collaborative partnership with first-line business leaders while preserving uncompromising independent risk judgment.
• Scalable Growth: Establishes a forward-looking risk framework that enables responsible, profitable expansion of the Small Business Lending business.

The role:

As a Senior Compensation Analyst, you will play a key role in shaping SoFi Technologies’ global compensation strategy and programs to attract, retain, and motivate top talent globally. This role will lead our global job architecture, compensation structures, market benchmarking, and broad-based compensation modeling. You will use expert knowledge, market data, trends, technology, and financial analysis to develop compensation frameworks that are competitive, scalable, and aligned with our compensation philosophy.

You will be responsible for developing our annual cash and equity guidelines, modeling program budgets, and partnering with Finance on monthly stock-based compensation forecasting and analysis. You will also support the executive compensation function, working closely with the Executive Compensation Lead on Compensation Committee materials, executive compensation programs, and related disclosures.

What you’ll do:

Broad-Based Strategy & Execution

• Lead global compensation benchmarking, market pricing, and the development of compensation structures, including base salary ranges, target bonuses, and long-term incentive guidelines.
• Own and enhance SoFi’s global job architecture, including job families, career levels, job profiles, and related compensation frameworks.
• Lead job architecture maintenance and redesign projects to support organizational design, workforce planning, career development, and talent acquisition.
• Develop recommendations for annual cash and equity program budgets based on market data, business priorities, affordability, and compensation strategy.
• Develop and maintain equity guidelines and model the share usage, dilution, and stock-based compensation impact of new hire, promotion, refresh, and other equity programs.
• Partner with Finance on monthly stock-based compensation forecasting, variance analysis, and long-term planning.
• Apply country-specific market practices and regulatory considerations to ensure compensation structures are locally competitive while remaining consistent with SoFi’s global compensation philosophy.
• Monitor compensation trends, market practices, and emerging developments, providing recommendations and insights to the Compensation team and business leaders.
• Partner with People, Finance, Legal, Compliance, and Talent Acquisition to ensure compensation programs support business needs and are administered consistently.

Executive Compensation Support

• Support the preparation of quarterly Compensation Committee and Board materials, including executive compensation analyses, scenario modeling, and executive-ready insights.
• Assist with the preparation of proxy disclosures, including the Compensation Discussion and Analysis and SEC-required compensation tables, in partnership with Legal, Accounting, Finance, and Investor Relations.
• Support executive compensation operations, including incentive program tracking, Compensation Committee approval materials, stock ownership policy compliance, and executive offer letter development.
• Conduct executive compensation benchmarking and market analysis using relevant survey and peer company data.

What You'll Need:

• Bachelor’s degree in finance, economics, human resources, business, or a related field. An advanced degree or relevant professional certification is a plus.
• At least six years of broad-based compensation experience, including at least three years of direct experience developing job architecture, compensation structures, and market benchmarking frameworks. Executive compensation experience is preferred but not required.
• Experience owning or significantly contributing to global job architecture programs, including job families, career levels, salary structures, and incentive guidelines.
• Experience developing compensation programs for a multinational organization, including familiarity with country-specific compensation practices and structures.
• Direct experience supporting compensation programs in Latin America, including markets such as Argentina, Brazil, Ecuador, and Uruguay.
• Advanced Excel or Google Sheets skills, including experience building complex compensation, equity, and financial models.
• Experience modeling stock-based compensation expense, equity usage, dilution, or related financial impacts in partnership with Finance or Accounting.
• Experience using major compensation surveys and data providers, such as Radford, Willis Towers Watson, Mercer, or McLagan.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and translate findings into practical recommendations.
• Strong written, verbal, and presentation skills, including the ability to communicate complex compensation concepts clearly to different audiences.
• Demonstrated ability to manage sensitive and confidential information with discretion.
• Strong cross-functional partnership skills and experience working with stakeholders across People, Finance, Legal, Accounting, Compliance, and Talent Acquisition.
• Ability to manage multiple priorities, work independently, and deliver accurate results in a fast-paced environment.
• Demonstrate exceptional attention to detail, take pride in delivering accurate and clear work, and thrive with a high degree of autonomy.

The Role:

At SoFi, our mission is to help our members achieve financial independence. To do that, we start with our own team. We are looking for a Stock Plan Administrator who is ready to move beyond basic data entry and step into a role defined by oversight, global scaling, and strategic compliance.

This isn't just about maintaining the status quo; it’s about driving the evolution of our equity ecosystem. You will be a primary driver of expanding our global ESPP, a key partner in operationalizing mobility compliance, and a guardian of our equity administration integrity. If you are a process-driven critical thinker who thrives on getting the data right while building the next big thing, you belong here.

The Impact You’ll Make:

Master the ESPP Universe: Take full ownership of our Employee Stock Purchase Plan, from enrollment and withdrawal to contribution reconciliations and global expansion.Operational Oversight: Act as the primary reviewer and approver for day-to-day operations, ensuring our Stock Plan Analyst’s work is flawless and compliant.Drive Innovation: Lead special projects that matter, including automation of manual flows, system integrations, and reducing SOPs for manual work.Global Mobility & Compliance: Operationalize SoFi’s employee mobility tax sourcing methodology, in partnership with the People Team, Payroll, and external vendors.Empower SoFi Employees: Translate the complex into simple. Partner with the Senior Manager, Global Equity to design and deliver educational campaigns that help our employees truly understand the value of their LTI and ESPP opportunities.

What You’ll Need:

The Essentials:

Experience: 3-5 years in Public Company Equity Administration. Comprehensive exposure to full-value awards (primarily RSU & PSU) and ESPP lifecycles. The Tech Stack: Deep familiarity with Fidelity NetBenefits (SPS) and an advanced Excel skillset (you don't just use VLOOKUPs; you build models that catch errors before they happen). Credentials: A Bachelor’s degree is required; CEP or ECA designation is a plus.

The X-Factors:

Critical Thinker: You don't just follow a checklist; you look for the why and the how we can do this better.Bilingual (English/Spanish): A huge plus as we look toward further global engagement.The Tech Stack: Familiarity with Alteryx, Python, SQL, or another language to drive process automation.Resourceful & Accountable: You operate with an owner's mindset. You manage your own deadlines and take pride in the accuracy of your output.Collaborative Spirit: You thrive in working across departments (Payroll, Tax, Legal, etc.) to solve the puzzles that come with a high-growth fintech.

The Role

Senior Payroll Tax Specialist

SoFi is searching for a Senior Payroll Tax Specialist to manage and optimize our payroll tax operations. This role is a key member of the Payroll Team, responsible for validating tax calculations, ensuring filing compliance and serving as the subject matter expert on payroll tax regulations and best practices. The Specialist will exercise independent judgment in interpreting complex federal, state, and local tax laws, advising Finance and HR on tax implications and driving process improvements to ensure absolute accuracy in our tax liabilities and reporting.

Responsibilities

• Validate all payroll tax calculations, filings, and payments to ensure full compliance with statutory regulations.
• Research and interpret complex payroll tax laws and updates, advising stakeholders on the implications of policy or program changes.
• Prepare comprehensive reports for Finance and leadership regarding tax liabilities, labor costs, and tax-related trends.
• Support and lead internal and external payroll tax audits, including detailed documentation and issue remediation.
• Develop and maintain robust payroll tax controls to support audit cycles and SOX compliance.
• Oversee the end-to-end US bi-weekly payroll processing as a backup to the Payroll Specialist as needed.
• Maintain expert knowledge of and ensure strict compliance with all local, state, and federal payroll tax and wage and hour laws, and recommend policy changes to mitigate risk.
• Manage complex, escalated employee inquiries concerning payroll, requiring interpretation of policy and regulation to resolve.
• Design, implement, and monitor key internal controls and prepare comprehensive documentation for all audit cycles.
• Create and maintain comprehensive, auditable payroll tax process documentation and training materials.
• Act as the primary owner for SOX and internal audit compliance within the payroll tax function.
• Lead and execute strategic special projects, such as system implementations or new jurisdiction expansion, as assigned by the Payroll Manager.
• Collaborate cross-functionally with Tax, Accounting, and HR departments to reconcile payroll tax accounts and ensure alignment between payroll tax records and general ledger entries.
• Monitor and oversee year-end tax processing, including W-2/W-2C generation, balancing, and timely filing with federal and state agencies.
• Serve as a point of contact for third-party payroll tax providers, managing vendor relationships and monitoring service level agreements to ensure accuracy and timeliness.
• Execute and document complex tax adjustments, including gross-ups, fringe benefit taxations, and relocation-related tax treatments.

What You'll Need

Qualifications

• Bachelor's degree with 3+ years of progressive experience in a multi-state payroll function.
• Deep knowledge of U.S. payroll laws, regulations, and tax administration requirements.
• Strong knowledge of general accounting and payroll tax accounting requirements.
• Excellent customer service skills with an ability to effectively handle and resolve employee inquiries and issues.
• Advanced data analytics experience, preferably with Excel or Alteryx.
• Must exhibit strong personal integrity and be capable of working with sensitive information and keeping sensitive information confidential.
• Demonstrated analytical, problem-solving, and decision-making skills with a focus on results and accuracy of the payroll.
• Ability to function in a highly collaborative environment.
• Attention to detail and the ability to maintain a high level of accuracy under pressure.
• Organizational, Multi-Tasking and Prioritization skills.
• Exemplary Communication skills.
• Experience using a ticketing system such as ServiceNow or Jira.

SoFi’s Credit team manages credit risk activities for our lending products (Student Loan Refinance, Private Student Loan, Personal Loan, Credit Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science and analytics. The team designs data-driven strategies to ensure the growth in lending is consistent with the company’s risk appetite and helps create the products and experiences that put our members’ interests first.

The Credit Strategy Lead will work in the Credit team and have responsibilities to analyze and evaluate data to develop and propose value-added credit risk strategies and models for SoFi’s lending products, including Personal Loan, Student Loan Refinance, Private Student Loan, and Credit Card.

The Credit Strategy Lead will collaborate with cross-functional teams such as Business Units, Capital Markets, Product and Engineering, and use business knowledge and quantitative and analytical skills to drive revenue, control risk, and provide value to the company and consumers.

The ideal candidate will possess a data-driven analytics background and the strategic acumen to direct a function that draws strategic insights from data using database and statistical analysis tools to inform decisions and support SoFi’s overarching strategic goals relative to loss prevention and profit optimization. They bring new ways of thinking, data sources, technologies, and capabilities to SoFi.

What you’ll do:

• Innovate… Bring your brightest ideas to building risk strategies. This means you will architect the pre-screen and underwriting strategies.
• Data Driven… Your deep analysis will power the future of lending with an optimal real-time data ecosystem – including multi-product internal, bureau, third-party, and alternative data sources and uses.
• Iterate, learn, innovate… We are all responsible for innovation and must embrace data-driven decisions.
• Control the Risk and Drive Performance Outcomes … Understand credit risk and develop approaches to mitigate loss and responsibly grow revenue. Monitor the performance of strategies and portfolios. Document and communicate results and escalate issues as necessary. Identify gaps/opportunities and drive actions.
• Grow, Grow, Grow!… Be inspired by dynamic leaders and our rapidly growing business. We want YOU to be an inspired leader of tomorrow, so we are recruiting the best, brightest, and passionately quantitative team members.

What you’ll need:

• 4+ years of related experience
• Business acumen and work experience in the consumer lending business (loans or credit cards)
• Direct experience in the credit strategy analytical life cycle, including strategy and decision tree development, presentation, implementation validation, and post-implementation monitoring
• Proven analytical skills in conducting sophisticated analysis using customer performance data, bureau attributes, and other 3rd party variables to solve business problems
• Proficient skills in Excel, SQL and Python
• A demonstrated ability to synthesize and communicate analysis to business partners and senior management
• High motivation to drive results, eager to learn, and able to work collaboratively in a fluid environment
• Knowledge/skills in analytical and modeling techniques such as Decision Trees, regression, logistic regression, A/B Testing, and Tableau
• Preferred: 4+ years of consumer lending credit strategy work experience
• Preferred: Experience in analyzing and testing credit strategies or models to meet the fair lending requirements
• Preferred: Advanced degree (Master’s or PhD) with a quantitative major such as Statistics, Mathematics, Engineering, or Computer Science

The role:

As a Senior Manager on the Capital Markets team, you will bridge the gap between business lines and Capital Markets to drive new product development. You will ensure the Capital Markets team is fully positioned to support both new lending products and existing product enhancements. By leading cross-functional initiatives, you will educate potential investors on our offerings, actively manage and develop the investor pipeline, and negotiate term sheets to deliver the scalable funding solutions that fuel our growth.

What you’ll do:

• Partner with business lines to support enhancements to existing products and drive the launch of new lending solutions.
• Coordinate across internal and external teams to seamlessly integrate new lending products and funding structures.
• Support investor education and due diligence processes, developing materials and coordinating discussions with external partners and counterparties.
• Gather and incorporate investor feedback into product design and future enhancements.
• Negotiate term sheets and maintain investor pipelines.
• Model product economics, analyze funding efficiency, and assess trade-offs between risk, cost, and complexity.
• Define requirements to support new products, ensuring infrastructure and reporting are accurate and scalable.
• Partner cross-functionally to validate readiness for investor, regulatory, and management reporting.
• Oversee the transition from design to execution and monitor product performance post-launch.
• Document learnings and build standardized frameworks to streamline future product development efforts.

What you’ll need:

• 8+ years of relevant experience; a background in Fintech, Capital Markets, or consumer lending products is highly preferred.
• BS/BA in business, finance, accounting, economics, or a similar quantitative field.
• Proven ability to own complex initiatives, drive cross-functional alignment, and manage timelines from concept to execution.
• Strong communication skills with a track record of building external relationships and educating investors.
• An independent thinker who digs into details, asks probing questions, and proactively develops solutions.
• A "roll-up-your-sleeves" mentality with the willingness to dive into operational details to fix bottlenecks.
• Strong organizational discipline and meticulous attention to detail while managing competing priorities.
• Proficiency in Google Suite and Excel, with the ability to produce refined, executive-level pitch materials and presentation decks.

The role:

SoFi is looking for someone data-driven and self-motivated who believes in our mission of helping people achieve their financial ambitions to join our Relay Business, a key pillar in SoFi’s Member Group Business Unit focused on delivering on our promise to help our 15M+ members achieve financial independence. In this role you will lead the strategy, operations and execution across a x-functional Relay Team, which is a top driver of growth and engagement for SoFi and a key contributor to SoFi’s strategy to be our member’s One-Stop-Shop. The Relay product includes Personal Financial Management tools, credit score monitoring, spend tracking & budgeting, and more.

What you’ll do: 

• Support overall vision and strategy for the business area, partnering with leads across functions (e.g. Product, Marketing) and Member BU Leadership
• Set and manage overall XFN team operations for Relay to execute against vision and strategy, and achieve OKRs 
• Manage the P&L for the area in partnership with Finance (business impact), in line with area goals and company goals
• Develop and provide regular reporting on business performance/analytics and ensure timely communication to the Executive Team and the Board
• Support legal/compliance approach for the area, partnering with leads in our legal department on how to safely execute against our vision
• Partner with leads in our risk department on how to safely execute against our vision, including but not limited to financial, fraud/gaming, and operational risk
• Keep a pulse on industry trends and competitor actions to ensure SoFi is winning on the market
• Participate in business development and third-party partnership activities as needed with key stakeholders

What you’ll need:

• 12+ years of experience overall across strategic and general management roles
• Demonstrated track record of delivering business results and hitting OKRs
• Strong focus on customer experience and insights
• Excellent written and oral communicator

What it takes to succeed:

• You’re a full stack “operator”:  ability to both create and execute the business strategy; with clear objectives, but limited, ambiguous, or varied direction
• Ability to influence and execute cross-functionally:  leading and influencing colleagues over whom you have no direct authority, ultimately leading to timely tactical decision making to advance objectives for our business & members
• A data-driven story teller:  You know how to use data to lead you to the answer, with a keen ability to distill complex information clearly, in a way that brings people along. Strong written, through presentations and verbal communications.
• You have a bias towards action: You recognize the bigger picture but do not let that stop you from making progress, identifying quick wins and being scrappy
• You can juggle multiple priorities, and wear many hats:  You are comfortable switching contexts and know how to self-prioritize to focus your limited time on the most impactful work

Member-first: You think in terms of end-to-end member experiences and are able to connect the dots between when something is good for our members it will be good for our business. 

Nice to have:

• MBA or equivalent degree
• Experience in Financial Services or Fintech
• Experience in consulting, investment banking, growth-stage start up or in a similarly demanding role
• Series 7 & 24  Licenses

The Role

You will be the technical leader for Digital Identity at SoFi under the Sofi Technology Solution Group: the platform group that powers identity, authorization, and entitlements for every product and every member across the company. Digital Identity runs Tier-0 infrastructure: the highest criticality rating at SoFi. Every product line, banking, lending, investing, credit cards, crypto depends on these platforms to know who a member is, what they're entitled to, and what they're authorized to do. When these platforms are down, SoFi is down.

You'll define the technical strategy for this group. You'll architect solutions for complex, ambiguous problems: multi-person access patterns, cross-organizational platform convergence, and data integrity at financial-services scale. You'll build the engineering processes and culture that let a lean team operate Tier-0 infrastructure with confidence. And you'll push the boundaries of how we build, leveraging AI to accelerate development, prototype faster, and experiment with approaches that would have been impractical two years ago.

What You'll Own

Platform Technical Strategy

Digital Identity operates multiple Tier-0 platforms spanning identity resolution, entitlement management, and fine-grained authorization. You own the technical strategy across all of them: setting the architectural direction, executing and leading designs, and ensuring the platforms evolve as a coherent system rather than independent services.

Complex Authorization Architecture

SoFi is expanding into scenarios where multiple people interact with shared financial resources: across business, family, and custodial contexts. You'll design the unified platform architecture that handles these patterns at scale: consistent access models, compliance-grade audit trails, and enforcement of regulatory requirements. This is one platform problem with many product surfaces.

Cross-Organization Platform Convergence

SoFi operates and integrates with multiple technology organizations with overlapping identity and authorization infrastructure. You'll lead the architectural vision for convergence: a shared platform primitives that multiple organizations consume while preserving the flexibility each product line needs. This requires navigating competing priorities, different technical stacks, and organizational boundaries.

Operational Excellence & Data Integrity

Tier-0 financial platforms demand more than uptime. You'll architect the verification and reconciliation systems that prove these platforms are correct:  automated integrity checks, drift detection, and self-healing mechanisms. You'll establish the operational processes, incident response standards, and reliability practices that let the team ship with confidence and sleep at night.

Engineering Culture & Team Uplift

You'll raise the bar for how this team builds software. That means establishing rigorous design review processes, defining engineering standards that compound over time, mentoring senior ICs into technical leaders, and creating the feedback loops that turn incidents into prevention. You're not just the best engineer on the team: you're the reason the whole team gets better.

Strategic Investment Identification

You won't just execute on the roadmap handed to you. You'll identify the next set of high-leverage technical investments: where the platforms should go, what capabilities are missing, which emerging patterns (in authorization, in AI, in infrastructure) should be adopted before the business asks for them.

What We're Looking For

Required:

• Distributed systems architecture at scale. You've designed and shipped platforms that other engineering teams depend on:  not just consumed services, but built them. You understand the failure modes of event-driven systems, eventual consistency, and cross-service data integrity. You've made hard tradeoffs between consistency, availability, and latency in production.
• Technical leadership with accountability built in. You don't just design systems: you design systems that prove they're correct. Reconciliation mechanisms, audit trails, integrity guarantees, automated verification. You've built infrastructure where "trust but verify" is architecture, not process.
• AI fluency and innovation. You actively use AI to build, prototype, and experiment. You've integrated AI-assisted development into your workflow and can articulate where it accelerates engineering and where it introduces risk. You push teams to adopt AI-native approaches to development not as a novelty, but as a competitive advantage in velocity and experimentation.
• Group-level influence and execution. You've driven technical strategy across multiple teams. You've navigated ambiguity where business goals were clear but the right technical problems to solve were not. You've represented your organization's technical direction to peer groups and senior / executive leadership.
• Engineering culture builder. You've established processes, standards, and practices that made entire teams more effective and not just shipped features yourself. You care about design review rigor, operational readiness, on-call excellence, and mentoring senior engineers into technical leaders.
• Ownership of outcomes, not just systems. You measure your work by what it enabled such as products shipped, risks eliminated, teams unblocked and not by the complexity of what you built.

Preferred:

• Experience building identity & authorization platforms especially in multi-tenant or consumer-facing contexts. Familiarity with relationship-based access control models, fine-grained authorization systems, or identity federation infrastructure.
• Experience in financial services or regulated industries where compliance, audit trails, and data integrity are architectural requirements, not afterthoughts.
• Track record of platform convergence: merging or unifying infrastructure across acquisitions, subsidiaries, or organizations with different technical stacks.

What This Isn't:

This is not a role for someone who wants to write code in a corner. You'll spend significant time on architecture, cross-team alignment, design reviews, and mentorship. You will write code and drive credibility with your depth but the highest-leverage output is the technical direction you set, the engineering culture you build, and the engineers you develop.

Why This Role?

• Scope. Digital Identity is horizontal infrastructure. Every product at SoFi depends on your platforms. A design decision you make affects millions of members.
• Hard problems. Multi-person financial authorization, cross-org platform convergence, data integrity at Tier-0 scale. These aren't optimizations: they're greenfield architecture for a company-wide platform.
• Visibility. Tier-0 means executives know when you ship and when you don't. Impact is not abstract here.
• Build + Lead. Deep distributed systems work and Group-level technical leadership. You’ll build both muscles, every week. You'll architect systems and build the team's engineering culture in equal measure.
• AI-forward engineering. We're not waiting for the industry to figure out how AI changes platform engineering. You'll help define that for Digital Identity, using AI to move faster, experiment more, and build systems that would have been impractical with traditional approaches alone.