Affirm

About the Role

Affirm is building its own bank — and this role sits in the engineering team that runs it. We're looking for a Senior Software Engineer to join a deliberately small, AI-native team that owns the systems behind Affirm's bank: vendor-integrated banking infrastructure, durable workflows, data platform, and the operational tooling that holds it all together. You'll work alongside other senior engineers, with direct exposure to senior bank and Affirm leadership, to launch the bank's deposit product, drive loan originations through the bank entity, and bring card issuing online in time.

This is a rare opportunity to shape a new business from its very first systems — a startup-like build inside an established company. You'll be one of the first engineers on Affirm's bank, moving with the speed, autonomy, and ownership of an early-stage team while leveraging Affirm's brand, distribution, and consumer reach. The team is small and AI-native, the surface area is broad, and the work meaningfully matters — every system you ship serves real customers under a real bank charter. The systems you build and the standards you set will directly determine what the bank becomes.

What You'll Do

• Own bank systems end-to-end. Design, build, integrate, operate, and own incident response for the bank's core technical surfaces: cloud infrastructure, data platform, durable workflow orchestration, core banking configuration, CI/CD, networking, and the Bank ↔ Affirm Inc integration. Generalist breadth is expected.
• Be a force multiplier on a small team. Set and improve code review and design standards, lift the bar on examiner-readable documentation, and make the team you join more effective than the team you found. Every Senior IC on this team has outsized influence on what gets built and how.
• Ship AI-first. Lean on AI tools and agentic workflows as a multiplier for code, design review, runbook generation, and operations. Push yourself and your teammates on what an AI-leveraged team can deliver.
• Own vendor relationships. Carry one or more of the bank's third-party vendor relationships end-to-end — integration, operations, escalation, and audit. The bank's tech stack is intentionally vendor-leveraged, and ownership of those relationships is an engineering responsibility.
• Build for examiners. Partner with Legal, Compliance, Risk, and Internal Audit to factor in compliance from day one. Write decisions, designs, and runbooks to a standard that holds up under examiner and audit review.
• Own the operational posture of your work. Set up monitoring, alerting, runbooks, and the practices that keep the bank's systems reliable, observable, and audit-ready. The bank operates with a small operational footprint by design — help keep it that way.
• Influence beyond the team. Communicate technical strategy, tradeoffs, and constraints clearly to non-engineering stakeholders (bank executives, Compliance, Risk), and engineers outside the bank. The bank doesn't operate in isolation, and the relationships you build with non-bank engineers shape how cleanly the integration boundary works.
• Help grow talent as the team grows. As new engineers join over time, they'll join an engineering function whose practices and standards you helped establish. Provide feedback, mentor peers, and lead by example.

What We Look For

• 6+ years of software engineering experience, with senior-strong, hands-on builder credentials and a track record of taking ownership end-to-end through launch and operations
• Comfortable in ambiguity — you move fast, ask hard questions, and take ownership before being asked, while balancing speed with engineering judgment
• Bias toward simplicity — experience operating in or building toward a small, lean engineering culture where the engineering bar is high and the surface area is kept intentionally tight
• Hungry to leverage AI to drive outcomes — fluent with AI-assisted development tools (Claude, Cursor, Codex, agentic workflows) and actively pushing yourself and your team to use them as a multiplier for code quality, velocity, and what a deliberately small team can ship
• Strong systems thinking across public cloud infrastructure (AWS preferred), infrastructure-as-code (Terraform), and cloud data platforms (Snowflake or comparable)
• Regulated-environment experience — direct work in banking, payments, securities, healthcare, or another setting subject to external examination, where the work involves examiner-facing documentation and decisions
• Comfortable as the technical face of your work to non-engineering stakeholders — Compliance, Risk, Finance, outside counsel, and examiners — and able to document decisions so they hold up under audit review
• Exceptional written and verbal communication — you can distill complex technical, regulatory, and operational concepts into clear narratives for executives and non-engineering audiences
• This position requires either equivalent practical experience or a Bachelor’s degree in a related field

Nice to have

• Prior work inside a bank, neobank, Banking-as-a-Service provider, card issuer/processor, or fintech with a chartered bank subsidiary
• Direct experience with a de novo bank launch, an early-stage bank buildout, or a greenfield regulated platform
• Hands-on experience with a bank core, card processing / issuer processor integration, or digital bank experience integration
• Hands-on experience standing up a greenfield cloud organization — fresh cloud org, IAM model, and data platform — under a tight security posture
• Familiarity with the regulatory framework that shapes the work: FDIC examinations, GLBA / Reg P (affiliate data sharing), BSA/AML, Reg E, Reg DD, Reg Z, model risk, and third-party risk management

Benefits

• 100% employer-subsidized medical, dental, and vision coverage for employees and dependents
• Flexible spending wallets for technology, food, lifestyle, and family formation
• Competitive vacation and holiday schedules
• Employee Stock Purchase Plan

Base Pay Grade - N
Equity Grade - USA 9

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. 
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000
USA base pay range (all other U.S. states) per year: $173,000 - $233,000

Please note that visa sponsorship is not available for this position.
 
 #LI-Remote

About the Revenue team 

The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.

About the Role

Affirm is building the next generation of honest, transparent financial products—and partnering with leading merchants globally to drive responsible growth. In this role, you’ll have meaningful ownership, high visibility, and the opportunity to shape how Affirm scales internationally through our large relationships in Canada. 

We are looking for a highly strategic, hands-on strategic Client Succes Manager to own and grow a portfolio of our large Canadian merchants. This role sits at the center of commercial strategy and execution—shaping multi-year joint roadmaps, influencing senior stakeholders, and orchestrating cross-functional teams to deliver on key success metrics and goals. You’ll operate as the quarterback for your accounts: setting the strategy, driving rigorous account planning, and ensuring day-to-day execution lands on time and against KPI targets.

What You’ll Do

• Own and lead Affirm’s large Canadian partner relationships, driving growth and long-term strategy across multiple business units.

• Define and drive the strategic vision for each relationship—aligning joint priorities to Affirm’s broader goals and influencing senior stakeholders on both sides.

• Develop sophisticated account plans  - build and execute multi-year growth roadmaps spanning product integrations, co-marketing initiatives, and go-to-market expansions

• Lead complex commercial negotiations, including contracts, pricing, renewal strategy, and expansion opportunities.

• Analyze partner performance and recommend programs to increase adoption, improve performance, and expand into new use cases.

• Orchestrate cross-functional execution across Product, Technical, Credit, Analytics, Marketing, Risk, and other internal stakeholders to deliver partner initiatives and business results.

• Manage customer health to ensure strong satisfaction, long-term retention, and consistent business outcomes.

What We Look For

• 7+ years of B2B client-facing experience; preferably in a tech or fintech environment.

• Excellent customer relationship management skills with the ability to lead and grow complex, strategic partnerships at the executive level.

• Experience in driving and managing cross-functional, multi-stakeholder initiatives with high attention to detail.

• Strong written and verbal communication (e.g. proposals, memos, e-mails, presenting); concise, structured, and credible with the ability to influence senior stakeholders and executive audiences.

• Excellent analytical abilities, including the ability to suss out key data points and trends, and report out to internal and external stakeholders.

• Experience structuring, negotiating, and closing large-scale commercial contracts

• Ability to adapt quickly to changing priorities, take initiative, and go beyond defined responsibilities to drive success of projects and the broader team.

• Ability to craft compelling value propositions, deliver persuasive presentations, and drive engagement with stakeholders to achieve business objectives.

• Knowledge of consumer finance offerings, SaaS solutions, and e-commerce preferred.

• Comfortable using Salesforce, AI, and BI tools.

• Bilingual French and English is a plus.

Base Pay Grade - J
Equity Grade - 5

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

CAN On Target Earnings (OTE) per year: $132,500 - $182,500

This posting is for an existing vacancy.

#LI-Remote

About the Team:

The Account Management team at Affirm is focused on building and growing long-term partnerships with our merchant partners, helping them maximize the value of their relationship with Affirm while driving mutual business growth. This team also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape solutions that drive successful outcomes for both our partners and Affirm.

About the Role:

Affirm is committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation. As a Key Account Manager, you will join a growing team driving value and growth with large strategic merchants. This is a high-profile, customer-facing role requiring outstanding results-oriented, relationship and program management skills. 

This role oversees a portfolio of Affirm’s strategic accounts with the goal of driving ambitious results across the business. Success in this role entails delivering strong results, collaborating across different teams and levels with key stakeholders, strong analytical skills and excellent executive presence including written and verbal communications.

What You'll Do:

• Act as SEM and team lead across omni-retail for best practices on managing complex accounts, driving outcomes and building relationships
• You will oversee a large portfolio of key strategic accounts and will be responsible for developing and driving strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV).
• You will lead and execute  sophisticated account plans that include financing optimizations, executive relationship engagement, and marketing strategies, often against ambitious timelines 
• You will analyze partner performance and recommend programs to increase product adoption, grow up-funnel awareness and visibility, and sell into expansion opportunities.
• You will orchestrate cross-functional teams across our Product, Technical, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives and drive business results.
• Manage customer health to ensure overall customer satisfaction and business results
• Drive customer advocacy and critical issues by collaborating with development, product management, and support teams to improve the Affirm offering for our merchants

What We Look For:

• Bachelor’s degree with 7-10 years of B2B client-facing experience in a high-tech environment and evidence of account growth/impact
• Experience negotiating and closing large, complex commercial contracts for F100 companies
• Strong written and verbal communication skills, including the ability to give compelling presentations
• Experience in leading cross-functional projects with a high attention to detail
• Ability to build and manage productive internal and external relationships and influence towards outcomes; outstanding executive presence
• Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders
• Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce preferred
• Comfortable using Salesforce and standard BI tools
• Comfortable with travel 10% - 20% of the time

 

Pay Grade - M

Equity Grade - 8

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $231,250 - $306,250

USA On Target Earnings (all other U.S. states) per year: $205,000 - $280,000

Please note that visa sponsorship is not available for this position.

#LI-Remote

About the Operations team
The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk.

About the role
As a Fraud Operations Manager, you will play a critical, strategic leadership role responsible for overseeing operations across multiple Fraud Operations teams and pods, including those focused on disputes and compliance work. You will lead and develop people leaders and Individual Contributors (ICs) and be accountable for defining and executing a strategy to improve team function and drive scalable efficiency. A primary focus is cultivating a high-performance, psychologically safe culture that ensures teams meet business objectives, including productivity and accuracy, while fostering a strong sense of belonging, inclusion, and personal development.

What you'll do

Lead & Develop Talent

• Lead, coach, and develop a group of people leaders and Individual Contributors (ICs) across multiple, specialized teams/pods, providing ongoing feedback, performance management, and career development to build long-term organizational capability.
• Drive team performance using key metrics such as productivity, quality, customer outcomes, and service levels
• Foster a high-performing, engaged team environment that operates effectively in a fast-paced, evolving environment
• Partner with recruiting to hire, onboard, and retain top talent

Set Strategy & Own Program Performance

• Define and champion a clear operational strategy and roadmap to significantly improve the function, efficiency, quality, and compliance of your assigned teams/pods.
• Drive operational excellence by leveraging domain expertise to identify and implement transformational changes and efficiencies that simplify investigator workflows.
• Ensure full accountability for service levels and productivity of assigned areas, proactively managing queue health through data-driven burn down plans to maintain a healthy buffer.

Drive Cross-Functional Alignment

• Translate broader business goals into clear team-level objectives, providing clear, transparent communication to ensure operational alignment.
• Proactively identify and mitigate systemic issues by looking beyond standard reporting and collaborating with cross-functional partners.
• Serve as the ultimate escalation point for complex merchant, user, or internal stakeholder issues, establishing robust frameworks for incident resolution
• Research and resolve risk events stemming from process breakdowns.

What we look for

• 6+ years of direct experience in disputes,  fraud risk prevention and detection within FinTech/tech industry
• 5+ years of experience in fraud management or related people management roles, including proven experience leading managers or senior ICs.
• Demonstrated success setting strategy and delivering large-scale operational change with measurable impact on efficiency, quality, and customer experience.
• Strong strategic planning, risk management, and prioritization skills, with the ability to balance short-term delivery and long-term capability building.
• Exceptional executive communication and influence skills, with the ability to align diverse stakeholders.
• Proven experience in leading teams through major change and comfort with ambiguity.
• Ability to maintain composure and act as a role model when presented with barriers or when results are not as expected.
• Experience with AI project-driven initiatives (e.g., leveraging AI-enabled tools, agent assist, or automation to improve operational efficiency or knowledge management).
• Experience in Lean Six Sigma, continuous improvement practices, and/or data-driven methodologies to drive scalable efficiency.
• Working knowledge of scripting & querying languages (e.g., Python, SQL) is a plus.

Base Pay Grade - J 
Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $180,000
USA base pay range (all other U.S. states) per year: $115,000 - $165,000

#LI-Remote

Join the pioneering Servicing International team at the forefront of Affirm's global expansion, building the foundational platform to launch our products into a new generation of international markets. This role will focus specifically on purchase protection, including disputes and refunds—a critical part of the user journey and an area of significant investment—to ensure trust and satisfaction for our newest customers. Success requires deep collaboration, and you will partner closely with European engineering counterparts and engineers across our global Servicing Engineering organization to build cohesive, scalable solutions. If you are passionate about creating world-class user experiences and excited by the challenge of launching products in new regions, join us. Help build the next generation of Affirm's platform and define our presence around the world.

What you’ll do

• You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
• You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
• You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
• You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
• You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
• You will occasionally contribute to full-stack development, including working on front-end components to help deliver end-to-end features.
• You will help develop talent on your team by providing feedback and guidance, and leading by example.

What we look for

• You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
• You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
• You are enthusiastic about occasionally working on front-end code (no prior front-end experience is required).
• You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
• You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
• Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
• You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

 

What would be a bonus

• You’ve had exposure to building web apps with declarative UI frameworks (e.g., React or Vue) and understand the core principles behind them.

Compensation & Benefits

Base Pay Grade - N

Equity Grade - 4

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. 

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

ESP base pay range per year: €86,000  -  €122,000    

Additional benefits include:

• Flexible Spending Wallets for tech, food and lifestyle
• Away Days - wellness days to take off work and recharge
• Learning & Development programs
• Parental benefits
• Employee Resource & Community Groups

We are able to offer visa sponsorship for this role, but do require that someone is based in Spain for the role.

Join the pioneering Servicing International team at the forefront of Affirm's global expansion, building the foundational platform to launch our products into a new generation of international markets. This role will focus specifically on purchase protection, including disputes and refunds—a critical part of the user journey and an area of significant investment—to ensure trust and satisfaction for our newest customers. Success requires deep collaboration, and you will partner closely with European engineering counterparts and engineers across our global Servicing Engineering organization to build cohesive, scalable solutions. If you are passionate about creating world-class user experiences and excited by the challenge of launching products in new regions, join us. Help build the next generation of Affirm's platform and define our presence around the world.

What you’ll do

• You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
• You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
• You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
• You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
• You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
• You will occasionally contribute to full-stack development, including working on front-end components to help deliver end-to-end features.
• You will help develop talent on your team by providing feedback and guidance, and leading by example.

What we look for

• You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
• You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
• You are enthusiastic about occasionally working on front-end code (no prior front-end experience is required).
• You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
• You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
• Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
• You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

 

What would be a bonus

• You’ve had exposure to building web apps with declarative UI frameworks (e.g., React or Vue) and understand the core principles behind them.

 

Total rewards

We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. You will be the lead engineer for our EU teams.  You will be responsible for architecture across cards and relationships with our EU counterparts.  You'll work across stacks and across the company, working both in just-in-time transaction processing that has to take place in milliseconds, along with our ledgering and reconciliation systems in post-transaction processing. This is some of the more difficult, exciting, experimental engineering work in Affirm. Join us and our team in Spain and Poland to help us revolutionize payments!

What You'll Do

· You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects.
· You will be the lead software engineer for all cards in the EU.
· You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed.
· You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes.
· You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.


What We Look For

· You have a total of 8+ years of experience as a software engineer.
· You are proficient in designing, developing and launching backend systems at scale technologies like Python, Kotlin, AWS, MySQL, and Kubernetes
· You are proficient in developing front end applications.
· You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others.
· You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work.
· Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

Auth Experience owns the customer journeys during authentication, verification, and fraud journeys. You'll work to build the backend orchestration layers that drive our Web and Mobile surfaces. In this role, you will need to gain a deep understanding of the business, product and engineering context, and utilize that context to own and deliver high-availability and low-latency systems that Affirm customers use every day.


What You'll Do

· You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
· You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
· You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
· You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.


What We Look For

· You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
· You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
· You have experience working close to the web and mobile layers, with an understanding of frontend design patterns such as fraud prevention and backend-for-frontend.
· You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
· You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

 

Pay Grade - N
Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: CAD $153,000 - $213,000.

#LI Remote 

Affirm’s engineering team is building a large-scale, highly available, and global infrastructure that is shared across multiple financial products. Ensuring that our infrastructure is accessible to all engineers is critical to the success of the business. We pride ourselves on our culture across engineering of engaging in thorough technical design review, operational excellence, and capable incident response and analysis.

The Data and Storage Services team is responsible for Affirm’s data infrastructure across OLTP and OLAP systems, spanning critical online checkout databases, batch orchestration, streaming infrastructure, event-driven frameworks, BI, analytics tooling, large-scale data platforms, and agentic data tools such as semantic layers and internal platform data applications. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale.

This role will focus on Affirm’s Lakehouse Platform, including Apache Iceberg as a foundational technology for scalable analytical data storage, table management, schema evolution, and interoperability across compute engines such as Spark and Snowflake.

What You’ll Do

• Influence technical strategy: Define and drive the long-term technical roadmap for Affirm’s Lakehouse Platform across Apache Iceberg, Spark, Snowflake, and cloud-native storage, balancing scalability, reliability, governance, performance, and cost.
• Design and develop: Architect and implement platform capabilities that make analytical data secure, trustworthy, discoverable, and easy to use across Affirm’s engineering, analytics, machine learning, and business teams.
• Strengthen governance and access controls: Design and operate secure, auditable data access capabilities across Snowflake and the lakehouse platform, including RBAC, dynamic data masking, cataloging, lineage, classification, and privacy policy enforcement.
• Improve analytics engineering foundations: Partner with Analytics Engineering to evolve data modeling, transformation pipelines, testing frameworks, documentation standards, and data quality practices that enable trustworthy self-service analytics.
• Operate at scale: Establish best practices for lakehouse operations, including schema evolution, table maintenance, partitioning, compaction, observability, incident response, production support, and readiness for on-call operations.
• Optimize performance and cost: Identify and execute improvements across analytical compute and storage, including Snowflake warehouse tuning, query optimization, storage layout, lifecycle management, cost attribution, and operational efficiency.
• Collaborate cross-functionally: Partner with Infrastructure, Lakehouse Analytics, Analytics Engineering, Machine Learning, BI, Product Engineering, and SRE to translate stakeholder needs into durable platform architecture.
• Innovate: Stay ahead of industry trends in lakehouse architecture, open table formats, analytical compute engines, data governance, privacy engineering, semantic layers, agentic data tools, and AI-ready data infrastructure.
• Build teams: Mentor engineers, raise technical quality, and foster an inclusive culture of design rigor, operational excellence, and continuous learning.

What We Look For

• Lakehouse Platform Expertise: Proven experience architecting, building, launching, and operating large-scale OLAP systems, lakehouse platforms, or analytical data infrastructure using technologies such as Apache Iceberg, Spark, Snowflake, and cloud-native storage.
• Snowflake Platform Expertise: Hands-on experience with Snowflake or comparable analytical data warehouses, including RBAC, dynamic data masking, warehouse optimization, query profiling, clustering, and cost management.
• Data Platform Architecture: Strong understanding of table formats, schema evolution, partitioning, compaction, query performance, data lifecycle management, observability, and cost optimization for analytical systems.
• Governance and Trust: Experience designing secure, reliable, and governed data platforms, including RBAC/ABAC, data quality, lineage, classification, privacy controls, policy enforcement, and operational compliance.
• Analytics Engineering Foundations: Experience with dbt or similar transformation frameworks, data modeling best practices, testing, documentation, CI/CD, and data quality practices for analytical pipelines.
• Agentic Data Tools: Experience building or shaping semantic layers, self-service analytics platforms, internal data applications, or AI-enabled data tools that improve data accessibility and usability.
• Technical Leadership: Demonstrated ability to set technical direction, lead ambiguous platform initiatives, mentor engineers, and influence roadmaps across teams while staying close to implementation details.
• Collaboration: Strong ability to partner with engineering, analytics, machine learning, BI, product, and infrastructure teams to translate business needs into durable technical solutions.
• Communication Skills: Excellent communication skills, with the ability to clearly articulate technical concepts, tradeoffs, and recommendations to technical and non-technical stakeholders.

Qualifications

• Experience: 8+ years of experience in software engineering, data infrastructure, or data platform engineering, with 2+ years of technical leadership responsibilities.
• Hands-on Leadership: Hands-on experience leading teams to build critical data infrastructure.
• Snowflake / Analytical Warehouses: Hands-on experience with Snowflake or comparable analytical data warehouses, including access control, data masking, query optimization, and cost management.
• Lakehouse and Big Data: Strong experience with Apache Iceberg, Spark, and cloud-native data lake architectures.
• Analytics Engineering: Experience with dbt or equivalent transformation frameworks, including data modeling, testing, documentation, and CI/CD practices.
• Programming Skills: Proficiency in Python, SQL, or JVM-based languages, with a strong emphasis on clean, maintainable, production-quality systems.
• Infrastructure as Code: Familiarity with Terraform or similar automation tools for managing data infrastructure.
• Education: This position requires equivalent practical experience or a Bachelor’s degree in a related field.
  
  

#LI Remote 

Affirm’s engineering team is building a large-scale, highly available, and global infrastructure that is shared across multiple financial products. Ensuring that our infrastructure is accessible to all engineers is critical to the success of the business. We pride ourselves on our culture across engineering of engaging in thorough technical design review, operational excellence, and capable incident response and analysis.

The Data and Storage Services team is responsible for Affirm’s data infrastructure across OLTP and OLAP systems, spanning critical online checkout databases, batch orchestration, streaming infrastructure, event-driven frameworks, BI, analytics tooling, large-scale data platforms, and agentic data tools such as semantic layers and internal platform data applications. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale.

This role will focus on Affirm’s Lakehouse Platform, including Apache Iceberg as a foundational technology for scalable analytical data storage, table management, schema evolution, and interoperability across compute engines such as Spark and Snowflake.

What You’ll Do

• Influence technical strategy: Define and drive the long-term technical roadmap for Affirm’s Lakehouse Platform across Apache Iceberg, Spark, Snowflake, and cloud-native storage, balancing scalability, reliability, governance, performance, and cost.
• Design and develop: Architect and implement platform capabilities that make analytical data secure, trustworthy, discoverable, and easy to use across Affirm’s engineering, analytics, machine learning, and business teams.
• Strengthen governance and access controls: Design and operate secure, auditable data access capabilities across Snowflake and the lakehouse platform, including RBAC, dynamic data masking, cataloging, lineage, classification, and privacy policy enforcement.
• Improve analytics engineering foundations: Partner with Analytics Engineering to evolve data modeling, transformation pipelines, testing frameworks, documentation standards, and data quality practices that enable trustworthy self-service analytics.
• Operate at scale: Establish best practices for lakehouse operations, including schema evolution, table maintenance, partitioning, compaction, observability, incident response, production support, and readiness for on-call operations.
• Optimize performance and cost: Identify and execute improvements across analytical compute and storage, including Snowflake warehouse tuning, query optimization, storage layout, lifecycle management, cost attribution, and operational efficiency.
• Collaborate cross-functionally: Partner with Infrastructure, Lakehouse Analytics, Analytics Engineering, Machine Learning, BI, Product Engineering, and SRE to translate stakeholder needs into durable platform architecture.
• Innovate: Stay ahead of industry trends in lakehouse architecture, open table formats, analytical compute engines, data governance, privacy engineering, semantic layers, agentic data tools, and AI-ready data infrastructure.
• Build teams: Mentor engineers, raise technical quality, and foster an inclusive culture of design rigor, operational excellence, and continuous learning.

What We Look For

• Lakehouse Platform Expertise: Proven experience architecting, building, launching, and operating large-scale OLAP systems, lakehouse platforms, or analytical data infrastructure using technologies such as Apache Iceberg, Spark, Snowflake, and cloud-native storage.
• Snowflake Platform Expertise: Hands-on experience with Snowflake or comparable analytical data warehouses, including RBAC, dynamic data masking, warehouse optimization, query profiling, clustering, and cost management.
• Data Platform Architecture: Strong understanding of table formats, schema evolution, partitioning, compaction, query performance, data lifecycle management, observability, and cost optimization for analytical systems.
• Governance and Trust: Experience designing secure, reliable, and governed data platforms, including RBAC/ABAC, data quality, lineage, classification, privacy controls, policy enforcement, and operational compliance.
• Analytics Engineering Foundations: Experience with dbt or similar transformation frameworks, data modeling best practices, testing, documentation, CI/CD, and data quality practices for analytical pipelines.
• Agentic Data Tools: Experience building or shaping semantic layers, self-service analytics platforms, internal data applications, or AI-enabled data tools that improve data accessibility and usability.
• Technical Leadership: Demonstrated ability to set technical direction, lead ambiguous platform initiatives, mentor engineers, and influence roadmaps across teams while staying close to implementation details.
• Collaboration: Strong ability to partner with engineering, analytics, machine learning, BI, product, and infrastructure teams to translate business needs into durable technical solutions.
• Communication Skills: Excellent communication skills, with the ability to clearly articulate technical concepts, tradeoffs, and recommendations to technical and non-technical stakeholders.

Qualifications

• Experience: 8+ years of experience in software engineering, data infrastructure, or data platform engineering, with 2+ years of technical leadership responsibilities.
• Hands-on Leadership: Hands-on experience leading teams to build critical data infrastructure.
• Snowflake / Analytical Warehouses: Hands-on experience with Snowflake or comparable analytical data warehouses, including access control, data masking, query optimization, and cost management.
• Lakehouse and Big Data: Strong experience with Apache Iceberg, Spark, and cloud-native data lake architectures.
• Analytics Engineering: Experience with dbt or equivalent transformation frameworks, including data modeling, testing, documentation, and CI/CD practices.
• Programming Skills: Proficiency in Python, SQL, or JVM-based languages, with a strong emphasis on clean, maintainable, production-quality systems.
• Infrastructure as Code: Familiarity with Terraform or similar automation tools for managing data infrastructure.
• Education: This position requires equivalent practical experience or a Bachelor’s degree in a related field.
  
  

Base Pay Grade - P

Equity Grade - 13

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000
USA base pay range (all other U.S. states) per year: $204,000 - $264,000

 #LI-Remote

 

About the Product team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.

About the role

The Purchasing Experience product team owns the ‘face of Affirm’, the core checkout experience for millions of Affirm users.

As a Senior Product Manager on the Terms and Payments team, you will be responsible for designing both the term and payment selection experiences which drive user clarity and confidence at checkout. 

An ideal candidate is one who has worked extensively on consumer experiences at key moments in the product flow. 

This is a highly cross-functional role that sits at the intersection of Product, Design, Engineering, Research, and Analytics. 

What you’ll do
• Own the core checkout experience where consumers select and review their terms and payments — with a focus on driving conversion, clarity, and confidence at the moment of commitment.
• Design and run experiments that improve how consumers understand and choose their terms
• Define and ship new UX patterns that change the way checkout looks and feels — using research insights, quantitative signals, and close collaboration with design and analytics to move from discovery to launch.
• Partner with Legal and Compliance to understand regulatory requirements and how they affect the user experience.
• Work alongside international product partners to expand the terms experience into new markets, adapting for local expectations while keeping the design system coherent.
• Develop a deep understanding of user behavior and share those insights broadly — helping the team and stakeholders stay grounded in how consumers actually experience checkout.
• Drive an ambitious roadmap — identify the highest-leverage opportunities, align cross-functional partners, and own execution from concept through launch and iteration.

What we look for
• 5+ years of Product Management experience 
• A strong sense of taste for user experience — you have opinions about what makes an interaction feel clear, considered, and delightful.
• Analytical rigor — you're comfortable digging into data, interpreting experiment results, and turning qualitative and quantitative inputs into insights and product opportunities.
• World-class execution with high agency — you ship reliably, identify what matters without waiting to be told, and hold yourself to a high bar on quality and follow-through.
• The ability to work closely with cross-functional teams across product, design, engineering, analytics, and research — building trust and driving alignment without relying on authority.
• Strong communication skills — you can deliver results, drive narratives, and explain tradeoffs in a way that brings stakeholders along and creates clarity.
• Coachability — you seek out feedback, absorb it without defensiveness, and visibly grow from it.
• Bonus points if you've worked on checkout, e-commerce, or fintech products in the past.

 

Pay Grade - N
Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

CAN base pay range per year: $153,000 - $213,000

This posting is for an existing vacancy.

#LI-Remote

About the Product team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.

About the role

The Purchasing Experience product team owns the ‘face of Affirm’, the core checkout experience for millions of Affirm users.

As a Senior Product Manager on the Terms and Payments team, you will be responsible for designing both the term and payment selection experiences which drive user clarity and confidence at checkout. 

An ideal candidate is one who has worked extensively on consumer experiences at key moments in the product flow. 

This is a highly cross-functional role that sits at the intersection of Product, Design, Engineering, Research, and Analytics. 

What you’ll do
• Own the core checkout experience where consumers select and review their terms and payments — with a focus on driving conversion, clarity, and confidence at the moment of commitment.
• Design and run experiments that improve how consumers understand and choose their terms
• Define and ship new UX patterns that change the way checkout looks and feels — using research insights, quantitative signals, and close collaboration with design and analytics to move from discovery to launch.
• Partner with Legal and Compliance to understand regulatory requirements and how they affect the user experience.
• Work alongside international product partners to expand the terms experience into new markets, adapting for local expectations while keeping the design system coherent.
• Develop a deep understanding of user behavior and share those insights broadly — helping the team and stakeholders stay grounded in how consumers actually experience checkout.
• Drive an ambitious roadmap — identify the highest-leverage opportunities, align cross-functional partners, and own execution from concept through launch and iteration.

What we look for
• 5+ years of Product Management experience 
• A strong sense of taste for user experience — you have opinions about what makes an interaction feel clear, considered, and delightful.
• Analytical rigor — you're comfortable digging into data, interpreting experiment results, and turning qualitative and quantitative inputs into insights and product opportunities.
• World-class execution with high agency — you ship reliably, identify what matters without waiting to be told, and hold yourself to a high bar on quality and follow-through.
• The ability to work closely with cross-functional teams across product, design, engineering, analytics, and research — building trust and driving alignment without relying on authority.
• Strong communication skills — you can deliver results, drive narratives, and explain tradeoffs in a way that brings stakeholders along and creates clarity.
• Coachability — you seek out feedback, absorb it without defensiveness, and visibly grow from it.
• Bonus points if you've worked on checkout, e-commerce, or fintech products in the past.

 

The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering.

Join the pioneering Servicing International team at the forefront of Affirm's global expansion, building the foundational platform to launch our products into a new generation of international markets. This role will focus on two critical parts of the user journey: purchase protection, including disputes and refunds, and agent tooling, which is essential for our agents to offer the best support possible to our customers—both significant areas of investment to ensure trust and satisfaction for our newest customers. The team collaborates closely with European engineering counterparts and engineers across our global Servicing Engineering organization to build cohesive, scalable solutions, and you'll play an active part in that. If you are passionate about creating world-class user experiences and excited by the challenge of launching products in new regions, join us. Help build the next generation of Affirm's platform and learn what it takes to define our presence around the world.

What you’ll do

• With the support of your team, you will work on tasks that contribute to the team's projects and goals.
• You will work collaboratively and proactively with your team and stakeholders, bringing them along for your work and helping to create visibility and dialog regarding the risks and trade-offs related to your work.
• You will strike the right balance of speed and quality in your work, ensuring that we hit our business goals while protecting our systems from downtime.
• You will contribute to a sense of community on your team by engaging in growth and development activities.
• On-Call Rotation - There would be an on-call rotation for this role as a requirement.

 

What we look for

• You have previous work or internship experience shipping web apps using declarative UI frameworks like React or Vue.
• You have previous work or internship designing, developing and launching APIs at scale using languages like Python or Kotlin.
• You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
• You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
• Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
• You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
  
  

Compensation and Benefits

The Deal Reporting team is responsible for building our critical capital partner integrations, as well as services to automate funding processes safely and reliably. We partner with Product and Capitals Markets teams to understand and implement complex financial structures, integrations and reporting. We are looking for a highly motivated Staff Software Engineer to help empower Deal Reporting's first international team, and build integrations, services, and testing infrastructure to power the funding of every Affirm loan.

What You'll Do:
· You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects.
· You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed.
· You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes.
· You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, polcities, testing and alerting in place to support “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.

What We Look For:
· You have 7+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
· You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, and Kubernetes.
· Knowledge of Spark and it’s inner workings is a must.
· Knowledge on task orchestration systems like Airflow or Temporal is a good to have.
· You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others.
· You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work.
· Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

Total rewards

We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future.

In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits.

Base Pay Grade - P

365,000 zł  -  485,000 zł   

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. 

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).  

Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills.

In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm’s parent company grows, employees have the opportunity to share in that growth financially.

Equity Grade - 4 (awarded in US Dollars)

Affirm Holdings, Inc. Equity Grade example

Equity grade: 5
New hire equity: $48,000-$72,000
Annual Refresh: $15,000
Reward equity: $0-$225,000

Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month.

In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include:

• Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge.
• Comprehensive private healthcare through Lux Med's Platinum package.
• A MultiSport card to support your health and well-being.
• Learning and development programs to help you grow professionally.
• Family healthcare support through Maven and parental leave support through Parentaly.
• Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members.
• Financial well-being support through Northstar, with unlimited access to Certified.
• Financial Advisors and planning tools at no cost to you.
• Employee Resource Groups (ERGs) that foster connection and inclusion.
• Eligibility for creative tax benefits, subject to applicable law, role, and company policy.

Location - Remote Poland

The majority of our roles can be located anywhere in Poland.

**This job description is not a contractual document, and is not intended to have binding force.**

#LI-Remote

About the Operations team
The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk.

About the role
Affirm is seeking an Operations Enablement leader to drive scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to scale efficiently while maintaining exceptional customer and merchant outcomes.

You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities - driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes. 

This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.

What you'll do

• Own Program Performance: Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities. 

• Set Strategic Direction: Define and execute the servicing strategy developing clear program roadmaps and execution plans, tracking progress against KPIs, timelines, and budgets.

• Lead Transformation Initiatives: Drive enterprise-wide improvements leveraging Lean Six Sigma, change management, and data-driven methodologies to unlock efficiency, compliance, and customer satisfaction.

• Build Technical Resources: Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.

• Elevate Knowledge Management: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.

• Translate Technical Concepts: Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.

• Own Learning & Training Strategy: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.

• Champion Global Readiness: Anticipate and design for operational needs tied to product launches, program expansion, and regulatory changes.

• Drive Insights: Use metrics, dashboards, and qualitative feedback to continuously assess workflows, knowledge adoption, training impact, and localization quality, while influencing senior leadership decisions.

• Influence & Partner at Scale: Serve as a trusted advisor to executives, cross-functional partners, and vendor leaders - driving alignment between company goals and day-to-day execution.

• Build a High-Performing Ecosystem: Lead and coach augmented staff, contractors, and cross-functional contributors to deliver world-class content and learning experiences.

• Lead Change at Scale: Ensure global teams successfully adopt new processes, platforms, and resources through structured change management practices.

• Expand Program Scope: Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.

What we look for

• 5+ years of experience in program management or product operations, preferably within large-scale or global operations.

• Proven track record of setting strategy and delivering measurable impact across efficiency, compliance, and customer experience.

• Expertise in Lean Six Sigma, project/program management, and change management (Black Belt, PMP, or Prosci certification preferred).

• Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).

• Strong background in regulated industries (financial services, fintech, or consumer lending highly preferred).

• Exceptional influence and communication skills, with the ability to engage executives, coach teams, and align diverse stakeholders.

• Analytical and data-driven mindset, with a focus on measurable outcomes and continuous improvement.

• Comfort operating in ambiguous, high-growth environments with a builder’s mindset.

• Global perspective with experience supporting vendor/partner operations and distributed teams.

About IT 

The IT team enables Affirmers to work securely and efficiently. We manage internal devices, networks, and systems, ensuring employees can collaborate and perform at their best. Our team supports onboarding, troubleshooting, and scaling technology across locations. We focus on usability, reliability, and security to maintain a productive work environment. The IT team ensures that Affirmers have the tools and support they need—wherever they work.

We’re seeking a flexible IT Support Admin to help manage and support Affirm’s technology infrastructure. For our ideal candidate, troubleshooting and problem-solving are beloved pastimes, and they come with a healthy respect for compliance and documentation.

What You'll Do:

• Plan, deploy, and configure new systems to keep up with changing needs

• Remotely support and troubleshoot our end user’s problems

• Requirement to be in office supporting 5 days a week

• Monitor for security threats and malware, staying ahead of the curve to protect our users

• Educate on and enforce our IT compliance and policy obligations

• Support the Network infrastructure locally in the Toronto office

• Maintain enterprise systems and company IT assets such as servers and desktops

• Handle jira support ticket requests that come in

 

What We Look For:

• Experience with macOS administration and support

• Ability to improvise and find immediate solutions

• Experience managing formal ticketing systems

• Experience administering SaaS technologies

• Flexibility to work with all types of technology

  • macOS, Windows, Check Scanners, Network devices, etc.

• Experience with machine and account provisioning and deprovisioning

• Experience managing Enterprise security:

  • Endpoint security—disk encryption, OS firewalls, laptop/mobile lockdown 

  • Email security—tools for signed/encrypted email communication

• Mobile device management technologies

 

Pluses:

• Experience administering Google for Business

• Self motivated to learn and advance their career within IT

• Experience with AV systems and photo/video editing

• Ability to explain difficult technical concepts without being condescending

• Apple Certified Associate or ACSP certification

• Automation and scripting experience

• Goes above and beyond the traditional IT role to assist the office, and greater company to run at maximum efficiency

• Confidence to maintain office IT infrastructure on their own, as needed

Pay Grade - E
Equity Grade - 1

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. 

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $63,000 - $83,000

Please note that visa sponsorship is not available for this position.

The Marketplace and App Experience domain is the main pillar of our core consumer strategy, driving the user journey across all of our frontend surfaces: iOS, Android, and Web. The teams span across multiple products and areas to engage and provide value to our customers, starting with the Home hub in the app or website, which expands into the various product offers and journeys a user can embark on with Affirm. This role will be at the forefront of our front end technical strategy, working closely with other experts across our mobile and web technologies, while also evolving and collaborating with every product experience team at Affirm.

You’ll bring React with TypeScript expertise to work alongside our product engineering teams. You’ll be responsible for a range of tasks including coordinating and implementing broader product features from Figma or product requirements in high stakes critical projects, migrating and modernizing our web code implementation, design systems, and architecture, and doing this efficiently through building and/or reusing codemods, AI agent skills, and tools.

What You'll Do

• You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
• You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
• You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
• You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
• You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
• You will help develop talent on your team by providing feedback and guidance, and leading by example.

What We Look For

• You have 4+ years of experience of developing and architecting web applications using declarative UI frameworks like React or Vue.
• You are proficient in working with Javascript/Typescript.
• You have experience working across multiple teams, and driving horizontal initiatives with demonstrated leadership
• You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others
• You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
• You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
• Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
• You have strong verbal and written communication skills that support effective collaboration with our global engineering team

This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan

Pay Grade - N

Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

CAN base pay range per year: $153,000 - $213,000 CAD

 #LI-Remote

We're looking for a senior leader to join the Affirm Global Operations team as the Director, Vendor Strategy & Operations to lead Affirm's global BPO and vendor operations program and serve as a true partner in reinventing how we serve customers at scale across our large global vendor network. This leader owns the customer operations vendor strategy, performance, and outcomes of our global servicing network vendor program — customer experience, compliance, operational excellence, resiliency, and cost-to-serve — across a rapidly growing and complex business. The role will be taking ownership and providing programmatic oversight of the vendor program for operations.

This is a senior leadership role for someone who thinks like an owner, not an administrator. The ideal candidate pairs deep expertise in fintech and financial-services customer operations and vendor programs with genuine fluency in applying AI and human call center culture to reinvent servicing across the vendor network. They are relentlessly customer-centric, dive deep into both the customer and front-line vendor agent experience, and know how to build a winning combination of culture and data-driven operations across vendors and our internal team. This role is scoped to grow: the right leader will expand into broader operational scope as our transformation matures and play a key leadership role in shaping the future of Affirm Operations and customer centric company culture.

You'll lead a team of Vendor Managers and In-Country Vendor Managers, partner closely with cross-functional stakeholders, and shape the future of Affirm's global servicing network.

What You'll Do

Strategy, Governance & Reinvention

• Define and execute the long-term strategy for Affirm's global customer operations vendor network, balancing customer experience, operational efficiency, resiliency, compliance, and business continuity across all global vendors.
• Reinvent how we resolve customer issues and deliver experience across the vendor network, treating the BPO vendor network as an innovation hub rather than a cost center.
• Establish governance frameworks, performance standards, and accountability mechanisms across the global vendor ecosystem.
• Lead executive-level vendor governance forums, including Quarterly Business Reviews, strategic planning, and escalation management.
• Partner with Financial Partnerships on vendor selection, expansion, remediation, and network design, evaluating capabilities, geographic footprint, and concentration risk to inform future-state decisions.

AI & Operational Innovation

• Partner deeply across product, engineering and operations teams to deploy agent and customer facing AI and automation across servicing workflows within the vendor network — agent assist, quality, forecasting, and customer resolution — to reinvent cost-to-serve and elevate vendor agent and customer experience.
• Bring an experimentation mindset, using AI in everyday problem-solving to reimagine the vendor operating model and program, not just optimize the current one.

Performance & Operational Excellence

• Own overall vendor network performance across servicing functions, including CSAT, SLA, compliance, QA, productivity, and efficiency outcomes.
• Build mechanisms for vendor performance management, escalation handling, and vendor accountability, and drive systemic improvements across vendors and functional PODs.
• Lead recovery efforts for high-risk or underperforming vendor relationships.
• Drive target cost optimization programs across all global vendors.

Analytics & Decision Enablement

• Partner with Analytics to define vendor reporting requirements, scorecards, and operational health metrics.
• Translate operational trends into actionable recommendations for senior leadership, ensuring decisions are grounded in data and measurable outcomes.

Cross-Functional Leadership

• Build a global "one team" mentality that treats the vendor network as strategic partners rather than order-takers.
• Serve as the primary operational leader for vendor-supported servicing functions, partnering with Product, Engineering, Workforce Management, QA, Training, Risk, and Compliance.
• Lead large-scale initiatives — vendor migrations, specialization efforts, operating-model transformations, and regulatory implementations.
• Act as the executive escalation point for complex vendor, operational, and customer-experience issues.

People Leadership

• Lead and develop a team of Vendor Managers and In-Country Vendor Managers, embodying a customer-centric culture and Affirm's values by example.
• Establish role clarity, operating rhythms, and performance expectations across the organization.
• Coach leaders to strengthen analytical rigor, strategic thinking, vendor-management capability, and cross-functional influence.
• Build a high-performing organization anchored in accountability, ownership, and continuous improvement.

What we look for

• 15+ years in customer operations — including large-scale global vendor BPO program management, operations strategy, or consulting for fast-paced, multi-million-customer businesses using vendor networks (or demonstrated equivalent leadership trajectory).
• 10+ years leading managers and/or complex global operational and vendor organizations.
• Proven success managing large-scale outsourced operations and global vendor networks across multiple international geographies.
• Experience leading and optimizing supply and demand management with global work force management teams. 
• Demonstrated experience deploying AI or automation to improve customer operations or BPO environments at scale.
• Strong analytical background, using data to drive strategic decisions and operational outcomes.
• Track record leading large cross-functional initiatives with measurable business impact.
• Deep cultural fluency across global geographies — a proven ability to lead and motivate diverse international teams and to build a customer-centric, high-performing culture across varied call-center and BPO environments.
• Exceptional communication, executive presence, and stakeholder management.

Preferred Qualifications

• Industry background in fintech, technology, or financial services, or other high-growth operational environments.
• Knowledge of consumer facing compliance-heavy functions such as Fraud, Payments, Compliance, or Financial Operations.
• Experience building operating models, governance frameworks, and scalable service-delivery organizations.
• Experience designing vendor network strategies that balance performance, resiliency, scalability, and risk.
• Leading in fast paced rapid growth environments.

We're looking for a senior leader to join the Affirm Global Operations team as the Director, Vendor Strategy & Operations to lead Affirm's global BPO and vendor operations program and serve as a true partner in reinventing how we serve customers at scale across our large global vendor network. This leader owns the customer operations vendor strategy, performance, and outcomes of our global servicing network vendor program — customer experience, compliance, operational excellence, resiliency, and cost-to-serve — across a rapidly growing and complex business. The role will be taking ownership and providing programmatic oversight of the vendor program for operations.

This is a senior leadership role for someone who thinks like an owner, not an administrator. The ideal candidate pairs deep expertise in fintech and financial-services customer operations and vendor programs with genuine fluency in applying AI and human call center culture to reinvent servicing across the vendor network. They are relentlessly customer-centric, dive deep into both the customer and front-line vendor agent experience, and know how to build a winning combination of culture and data-driven operations across vendors and our internal team. This role is scoped to grow: the right leader will expand into broader operational scope as our transformation matures and play a key leadership role in shaping the future of Affirm Operations and customer centric company culture.

You'll lead a team of Vendor Managers and In-Country Vendor Managers, partner closely with cross-functional stakeholders, and shape the future of Affirm's global servicing network.

What You'll Do

Strategy, Governance & Reinvention

• Define and execute the long-term strategy for Affirm's global customer operations vendor network, balancing customer experience, operational efficiency, resiliency, compliance, and business continuity across all global vendors.
• Reinvent how we resolve customer issues and deliver experience across the vendor network, treating the BPO vendor network as an innovation hub rather than a cost center.
• Establish governance frameworks, performance standards, and accountability mechanisms across the global vendor ecosystem.
• Lead executive-level vendor governance forums, including Quarterly Business Reviews, strategic planning, and escalation management.
• Partner with Financial Partnerships on vendor selection, expansion, remediation, and network design, evaluating capabilities, geographic footprint, and concentration risk to inform future-state decisions.

AI & Operational Innovation

• Partner deeply across product, engineering and operations teams to deploy agent and customer facing AI and automation across servicing workflows within the vendor network — agent assist, quality, forecasting, and customer resolution — to reinvent cost-to-serve and elevate vendor agent and customer experience.
• Bring an experimentation mindset, using AI in everyday problem-solving to reimagine the vendor operating model and program, not just optimize the current one.

Performance & Operational Excellence

• Own overall vendor network performance across servicing functions, including CSAT, SLA, compliance, QA, productivity, and efficiency outcomes.
• Build mechanisms for vendor performance management, escalation handling, and vendor accountability, and drive systemic improvements across vendors and functional PODs.
• Lead recovery efforts for high-risk or underperforming vendor relationships.
• Drive target cost optimization programs across all global vendors.

Analytics & Decision Enablement

• Partner with Analytics to define vendor reporting requirements, scorecards, and operational health metrics.
• Translate operational trends into actionable recommendations for senior leadership, ensuring decisions are grounded in data and measurable outcomes.

Cross-Functional Leadership

• Build a global "one team" mentality that treats the vendor network as strategic partners rather than order-takers.
• Serve as the primary operational leader for vendor-supported servicing functions, partnering with Product, Engineering, Workforce Management, QA, Training, Risk, and Compliance.
• Lead large-scale initiatives — vendor migrations, specialization efforts, operating-model transformations, and regulatory implementations.
• Act as the executive escalation point for complex vendor, operational, and customer-experience issues.

People Leadership

• Lead and develop a team of Vendor Managers and In-Country Vendor Managers, embodying a customer-centric culture and Affirm's values by example.
• Establish role clarity, operating rhythms, and performance expectations across the organization.
• Coach leaders to strengthen analytical rigor, strategic thinking, vendor-management capability, and cross-functional influence.
• Build a high-performing organization anchored in accountability, ownership, and continuous improvement.

What we look for

• 15+ years in customer operations — including large-scale global vendor BPO program management, operations strategy, or consulting for fast-paced, multi-million-customer businesses using vendor networks (or demonstrated equivalent leadership trajectory).
• 10+ years leading managers and/or complex global operational and vendor organizations.
• Proven success managing large-scale outsourced operations and global vendor networks across multiple international geographies.
• Experience leading and optimizing supply and demand management with global work force management teams. 
• Demonstrated experience deploying AI or automation to improve customer operations or BPO environments at scale.
• Strong analytical background, using data to drive strategic decisions and operational outcomes.
• Track record leading large cross-functional initiatives with measurable business impact.
• Deep cultural fluency across global geographies — a proven ability to lead and motivate diverse international teams and to build a customer-centric, high-performing culture across varied call-center and BPO environments.
• Exceptional communication, executive presence, and stakeholder management.

Preferred Qualifications

• Industry background in fintech, technology, or financial services, or other high-growth operational environments.
• Knowledge of consumer facing compliance-heavy functions such as Fraud, Payments, Compliance, or Financial Operations.
• Experience building operating models, governance frameworks, and scalable service-delivery organizations.
• Experience designing vendor network strategies that balance performance, resiliency, scalability, and risk.
• Leading in fast paced rapid growth environments.

About the Legal, Compliance, and Public Affairs team 

The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products.

About the role

We are hiring an experienced Legal Operations Analyst II to support Legal Platform Services, including Vendor Legal, Marketing Legal, and Commercial Legal teams. This role will drive contract operations and technology initiatives across multiple teams. You’ll partner closely with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, and other internal stakeholders to optimize workflows, implement scalable tools, and streamline processes that enable the business to move faster.

What you’ll do

• Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations including Zip and Salesforce
• Oversee contract database management, ensuring data integrity, and reporting accuracy
• Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements
• Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
• Own end-to-end process improvement initiatives across contract operations: identify inefficiencies, design scalable solutions, and drive implementation from concept through adoption
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
• Support cross-functional initiatives, such as data field review and analysis, audits, and other initiatives as assigned
• Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages
• Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment

What we look for

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
• Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
• Demonstrated success implementing legal technology solutions and process automation
• Comfort with data analysis, reporting, and metrics-driven decision-making
• Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders
• In-house legal team experience, working at fast-paced companies that value quick decision-making
• You’ve never met a legal process you couldn’t simplify and improve
• You adapt quickly to changing processes and new priorities – the only constant here is change
• Excellent verbal and written communication skills
• Strong bias for action to get stuff done
• Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude
• A sense of urgency on all matters
• Highly responsive and proactive
• A team player mindset (no job is too big or too small)
• Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself
• This is primarily a legal operations and technology role. While you'll work closely with contracts, the position does not involve substantive legal negotiation or serving as primary counsel on vendor or commercial agreements

Base Pay Grade - H
Equity Grade - 4

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $150,000
USA base pay range (all other U.S. states) per year: $88,000 - $138,000

Please note that visa sponsorship is not available for this position.

#LI-Remote

The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering.

The Marketplace and App Experiences domain is the main pillar of our core consumer strategy, driving the user journey across all of our frontend surfaces: iOS, Android, and Web. The teams span across multiple products and areas to engage and provide value to our customers, starting with the Home hub in the app or website, which expands into the various product offers and journeys a user can embark on with Affirm, including providing cohesive user experiences for a user’s credit journey or purchasing power with Affirm, and redesigns of the broader visuals and experience. We are looking for an Engineering Manager to lead the team at the forefront of our front-end facing cross-team projects, working closely with other teams and engineers across our mobile and web technologies, while also evolving and collaborating with every product experience team at Affirm. 

As an Engineering Manager on our Consumer team, you’ll help define how millions of consumers experience Affirm across our mobile apps, web experiences, and future consumer surfaces.

What You’ll Do

• You will lead and grow a well-balanced team of engineers – setting clear expectations, giving direct feedback, and developing each engineer toward their next level.

• You will own the team’s technical strategy and multi-quarter roadmap, tying it to major experience initiatives that build customer trust and move Affirm’s business, including large-scale redesigns and structural improvements to the consumer journey.

• You will empower your tech lead and engineers to hold the design and quality bar, supporting them hands-on throughout technical design and cross-functional alignment.

• You will own the availability, reliability, and performance of consumer-critical systems – on-call, incident response, and reducing operational toil.

• You will drive alignment across multiple organizations and influence roadmaps on partner experience and foundational teams.

• You will partner across Product, Design, and Analytics, and other Engineering teams, building trust and taking part in cross-functional efforts.

 

What We Look For

• You have 7+ years of software engineering experience, including 3+ years managing and growing engineering teams.

• You have proven experience delivering consumer-facing software and driving execution through ambiguity.

• You have the technical judgment required to guide architecture, quality, and reliability decisions, with the instinct to empower senior engineers to make the calls rather than making them all yourself.

• You have experience leading significant technical initiatives end-to-end, ideally decoupling or re-platforming consumer-facing systems within clear time constraints.

• You are familiar with modern full-stack development – declarative UI frameworks like React or React Native, and a backend-for-frontend behind them.

• You have a calm, decisive presence through change and ambiguity – building alignment, resolving tensions, and leading others through complex decisions.

• You are a humble, team-first leader who builds a high-trust, psychologically safe culture, while also prioritizing your own growth.

• You have strong analytical and problem-solving skills, with the ability to balance customer needs, business goals, and technical constraints.

• You exhibit exceptional communication, stakeholder management, and organizational influence skills.

• You have a proven ability to build alignment and drive outcomes in complex environments without direct authority.

• This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Pay Grade - P
Equity Grade - 13

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000
USA base pay range (all other U.S. states) per year: $204,000 - $264,000

#LI-Remote

Affirm's engineering team is building a large-scale, highly available, and global infrastructure that is shared across multiple financial products. Ensuring that our infrastructure is accessible to all engineers is critical to the success of the business. We pride ourselves on our culture across engineering of engaging in thorough technical design review, operational excellence, and capable incident response and analysis.

The Infra Foundations team owns the foundational layer that every other infrastructure team builds on: AWS account provisioning, human IAM access, core networking, the IaC frameworks and workflows, and the automation that provisions and manages our cloud environments. Our mission is to provide a foundational infrastructure layer across all AWS accounts that is consistent, reliable, safe, and trustworthy, empowering every infrastructure team to provision, update, and delete their stacks quickly and safely through well-established workflows and automation.

We are looking for an engineering manager to lead this team, own its roadmap and operational health, and grow the engineers who keep Affirm's infrastructure foundation solid as we scale globally.

What You’ll Do

• Define and drive the vision and multi-quarter roadmap, tying foundational investments to critical, business-impacting outcomes while protecting space for tech-debt reduction and reliability work
• Lead and mentor a team of infrastructure engineers, fostering a culture of ownership, collaboration, and technical excellence, and owning hiring, performance, and career growth
• Partner with engineering leadership and stakeholders to align Infra Foundations priorities with broader infrastructure, platform, and security goals
• Own the reliability and safety of the foundational layer: AWS account provisioning and bootstrapping, core networking (VPCs and interconnectivity), and human IAM access
• Drive the team's automation charter, delivering frameworks that let other infra teams provision, update, and tear down complex stacks and whole environments safely on the existing IaC rails (GitHub, Spacelift)
• Steward critical operational programs including AWS quota management and notifications, AMI patch management, and Ansible-based configuration management
• Establish and hold the operational bar: SLAs for IAM requests, quota alerting thresholds, incident response for networking changes, and automated validation of provisioning and teardown
• Partner with Security to enforce least-privilege IAM and ensure recommended permissions are adopted across teams
• Drive smooth adoption of Infra Foundations frameworks and best practices through self-service tooling, documentation, and knowledge sharing

What We Look For

• 7+ years of software or infrastructure engineering experience, with 2+ years of engineering management experience
• Proven experience leading engineering teams in infrastructure, platform engineering, or adjacent domains
• Strong technical background in cloud-native and infrastructure systems (AWS preferred), with the ability to guide architecture and execution across accounts, VPC networking, and IAM
• Experience owning or leading Infrastructure-as-Code practices (Terraform, Spacelift, or equivalent) and GitOps-style workflows
• Experience building and operating infrastructure automation that other teams adopt and depend on
• Track record of operating services with a high reliability bar (monitoring, on-call, incident response, postmortems, continuous hardening)
• Strong operational judgment and the ability to drive clarity, prioritization, and execution across a broad, heterogeneous surface area
• Familiarity with least-privilege IAM models and partnering with Security on access governance
• Strong programming background (Python, Go, or Kotlin preferred)
• Strong communication and organizational leadership skills, with a track record of mentoring and growing high-performing teams
• Bachelor's degree in a related field or equivalent practical experience

The Marketplace and App Experience domain is the main pillar of our core consumer strategy, driving the user journey across all of our frontend surfaces: Mobile and Web. The teams span across multiple products and areas to engage and provide value to our customers, starting with the Home hub in the app or website, which expands into the various product offers and journeys a user can embark on with Affirm. This role will be at the forefront of our front-end facing cross-team projects, working closely with other teams and engineers across our mobile and web technologies, while also evolving and collaborating with every product experience team at Affirm.

What You'll Do

· With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
· You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
· You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
· You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process.


What We Look For
· You have a total of 1.5+ years of experience as a software engineer.
· You have experience shipping web apps using declarative UI frameworks like React or Vue
· You have experience shipping mobile apps using native or cross-platform languages like React Native
· You have experience designing, developing and launching APIs at scale using languages like Kotlin or Python.
· You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
· You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
· This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Base Pay Grade - L

 

The Marketplace and App Experience domain is the main pillar of our core consumer strategy, driving the user journey across all of our frontend surfaces: Mobile and Web. The teams span across multiple products and areas to engage and provide value to our customers, starting with the Home hub in the app or website, which expands into the various product offers and journeys a user can embark on with Affirm. This role will be at the forefront of our front-end facing cross-team projects, working closely with other teams and engineers across our mobile and web technologies, while also evolving and collaborating with every product experience team at Affirm.

What You'll Do

· With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
· You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
· You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
· You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process.


What We Look For
· You have a total of 1.5+ years of experience as a software engineer.
· You have experience shipping web apps using declarative UI frameworks like React or Vue
· You have experience shipping mobile apps using native or cross-platform languages like React Native
· You have experience designing, developing and launching APIs at scale using languages like Kotlin or Python.
· You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
· You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
· This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Base Pay Grade - L
Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000

#LI-Remote

 

About the Team

Affirm values security as being critical to the company's continued success. The Security Risk Management team is evolving beyond traditional governance, risk, and compliance; we are building an engineering driven program that designs, automates, and scales the controls, workflows, and tooling that protect Affirm and our customers.

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About the Role

The ideal candidate will evaluate, build, and refine solutions to third-party risk and security governance challenges across the Security Third Party Program and the broader Security Risk Management program. They are equally comfortable applying security policy to real-world vendor decisions and shipping automation using modern tooling (Python, Cursor, Claude, and other agentic coding platforms) to replace manual GRC work with scalable, code-defined workflows. They will develop deep expertise across the security risk domain, partner closely with business and engineering stakeholders, and play an active role in Affirm's transformation of Security Risk Management from a compliance-oriented function into a security engineering discipline.

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What You'll Do

• We are looking for a curious, collaborative Security Risk Management Specialist to help scale Affirm's Third Party Risk Management program through process rigor, hands-on automation, and strong cross-functional partnership.
• You will conduct third-party security assessments, reviewing vendor questionnaires, evaluating security controls, and documenting risk findings as a core contributor to Affirm's TPRM program.
• You will build and maintain automation to reduce manual GRC workflows, using Python, low-code platforms, and agentic coding tools to improve program efficiency and scale.
• You will configure and maintain integrations across ticketing, GRC, and vendor management platforms to support consistent and repeatable workflow execution.
• You will partner with Procurement, Legal, Engineering, IT, Compliance, and Privacy on third-party risk reviews, follow-up actions, and risk-informed decisions.
• You will help develop and maintain dashboards, metrics, and reporting that give stakeholders clear visibility into third-party risk posture.
• You will contribute to process improvements and program documentation that mature Affirm's security governance over time.

---

What We Look For

• You have 3+ years of experience in Information Security, Risk Management, Compliance, or a related field.
• You are comfortable using agentic coding tools (e.g., Cursor, Claude Code, Copilot) and have working knowledge of Python for scripting or automation.
• You have familiarity with cloud environments (AWS, GCP, or Azure) and common cloud security concepts.
• You have working knowledge of security frameworks and standards such as NIST, ISO 27001, SOC 2, and PCI DSS.
• You communicate clearly in writing and verbally, and can translate security risk concepts for both technical and non-technical audiences.
• You hold (or are working toward) a professional certification such as CISSP, CISM, CISA, or CRISC or bring equivalent practical experience. A BA/BS in a relevant field, or equivalent experience, is preferred.

 

We’re looking for a curious, driven professional to join our Revenue Analytics team. This builds and owns the data products, reporting infrastructure, semantic foundations, and analytical systems that power Affirm’s Revenue organization.
As a Analyst at Revenue Analytics, you’ll build scalable data products that power day-to-day decision-making - owning end-to-end work across data modeling, metric definitions, dashboards, automation, and enablement. 
You’ll also help strengthen our semantic layer and data governance, laying the foundation for reliable AI. The ideal candidate combines strong technical and analytical skills with the ability to turn ambiguous business questions into durable, well-tested data infrastructure.

What you'll do 

• Develop dbt data models, dashboards, metrics, and automation processes for the revenue field team and revenue analysts

• Build and maintain critical reporting data models that power external merchant reporting 

• Build the semantic, metadata, and context layers that allow AI systems to accurately understand Revenue data, metrics, and business definitions

• Partner with Business Systems, engineering, and business stakeholders to translate requirements into durable, well-tested data products

• Contribute to the team’s best practices in version control, code review, documentation, and release hygiene (GitHub-based workflows)

• Develop processes, governance, and foundations to scale the impact of analytics within Revenue.

What we look for 

• 3+ years of work experience in an analytics engineering or business intelligence role

• Strong working knowledge of SQL, dbt, Python, data modeling, and data visualization 

• Hands-on experience with BI tools (Sigma/Looker/Tableau), Databricks, and cloud data warehouses (Snowflake)

• Understanding of the data foundations required for reliable AI, including semantic layers, metadata, evals, metric definitions, documentation, and data quality

• Demonstrated experience integrating AI tools into day-to-day analytics engineering workflows to improve development speed, quality, and scalability

• Familiarity with Salesforce and experience supporting commercial areas of the business

• Ability to identify user needs and translate them into robust, scalable data products

• Ability to start with an ambiguous problem, deconstruct it into tangible steps, and work toward an impactful solution

• Ability to communicate findings and recommendations clearly to both technical and non-technical audiences.

Compensation and Benefits

The Fraud Engineering organization builds the foundational and tactical software that enables Affirm to respond strategically to fraud - both in real time and after the transaction. Our mission is to support business growth while protecting Affirm, our buyers, and our merchants. We evaluate risk at critical decision points in the user journey, rapidly adapt to evolving fraud patterns, and equip operations teams with the tools needed to investigate and mitigate fraud at scale.

We’re looking for a Senior Software Engineer to join our fully remote team based in Europe. You’ll collaborate closely with stakeholders across North America - including teams in Product, Compliance, Machine Learning, Fraud Operations, Fraud Strategy, and other Fraud Engineering teams.

The Fraud Engineering organization builds the foundational and tactical software that enables Affirm to respond strategically to fraud - both in real time and after the transaction. Our mission is to support business growth while protecting Affirm, our customers, and our merchants. We evaluate risk at critical decision points in the user journey, rapidly adapt to evolving fraud patterns, and equip operations teams with the tools needed to investigate and mitigate fraud at scale. 

The Fraud International Team (FIT) leads the engineering effort to extend Affirm's Fraud Decisioning System into markets beyond the US - Canada, the UK, Australia, and growing rapidly. We own real-time fraud decisioning for these markets, integrate region-specific risk vendors, and are building the platform that lets Affirm stand up fraud protection in a new country quickly and safely. As Affirm expands globally, FIT scales with it. 

We're looking for a Senior Software Engineer to join our fully remote team based in Europe. You'll collaborate closely with stakeholders across North America - including teams in Product, Compliance, Machine Learning, Fraud Operations, Fraud Strategy, and other Fraud Engineering teams.

• You will own and deliver quarterly goals for your team, leading engineers through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
• You will design and implement real-time fraud decisioning services and APIs in Python or Kotlin, extending Affirm's Fraud Decisioning System to markets beyond the US.
• You will build and evolve the platform and tooling that let Affirm launch fraud decisioning in a new country quickly—turning market-by-market setup (rules, models, and vendor configuration) into a repeatable, low-friction path so launches scale sub-linearly with the number of markets.
• You will integrate region-specific fraud and risk vendors and help operationalize the machine learning and AI signals that power real-time decisioning, while using modern AI tooling to move faster as an engineer.
• You will support peers and stakeholders across the product development lifecycle - collaborating with Product, Machine Learning, Analytics, and Fraud Strategy, articulating technical constraints, and partnering on decisions that properly weigh risks and trade-offs.
• You will support the operations and availability of your team's systems by creating and monitoring metrics, escalating when needed, and contributing to keep-the-lights-on and on-call efforts.
• You will foster a culture of quality and ownership - setting and improving code review and design standards, mentoring teammates, and leading by example.

• 5+ years of experience building backend systems at scale using Python or Kotlin. 
• Experience with distributed systems and infrastructure using AWS, MySQL/PostgreSQL, and Kubernetes.
• Strong system design skills and a track record of delivering maintainable, extensible services.
• Fluency with AI-driven engineering - every Affirm engineer builds with tools like Claude Code and most PRs are co-authored with AI, so directing and orchestrating AI and excelling in the reviewer's seat (setting intent, critically evaluating generated code, and owning its correctness, quality, and security) is a core expectation.
• Proficiency in SQL and working with data-rich environments.
• Familiarity with CI/CD practices and safe production deployments.
• Strong written and verbal communication skills, especially in distributed teams.
• A proactive, ownership-driven mindset with a focus on learning and team success.
• Experience with Snowflake, dbt, Airflow, or Chronosphere (nice to have)
• Background in fraud prevention, risk systems, or real-time decisioning (nice to have)
• Experience building for multiple markets or regions - internationalization or localization (nice to have)
• Experience working in the fintech sector or other highly regulated environments, with a strong understanding of risk, compliance, and operational constraints. (nice to have)

Total rewards

We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future.

In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits.

Base Pay Grade - N

POL base pay range per year: 308,000 zł  -  428,000 zł     

Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills.

In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm’s parent company grows, employees have the opportunity to share in that growth financially.

Equity Grade - 4 (awarded in US Dollars)

Affirm Holdings, Inc. Equity Grade example

Equity grade: 4
New hire equity: $32,000-$48,000
Annual Refresh: $10,000
Reward equity: $0-$150,000

Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month.

In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include:

• Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge.
• Comprehensive private healthcare through Lux Med's Platinum package.
• A MultiSport card to support your health and well-being.
• Learning and development programs to help you grow professionally.
• Family healthcare support through Maven and parental leave support through Parentaly.
• Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members.
• Financial well-being support through Northstar, with unlimited access to Certified.
• Financial Advisors and planning tools at no cost to you.
• Employee Resource Groups (ERGs) that foster connection and inclusion.
• Eligibility for creative tax benefits, subject to applicable law, role, and company policy.

Location - Remote Poland

The majority of our roles can be located anywhere in Poland.

**This job description is not a contractual document, and is not intended to have binding force.**

#LI-Remote

About the Brand & Communications team

Brand and Communications shapes how the world sees Affirm, and how Affirm chooses to be seen. That means showing up where perception takes shape: in culture and press, across Affirm's owned and paid channels, and within the company. We hold a high standard for craft and clarity, and we work to make Affirm a brand people understand, trust, and are proud to choose.

About the Role

We're looking for a Brand Manager to turn business priorities and consumer insight into campaigns that shift perception and drive measurable demand. You’ll own campaign strategy from brief through launch and retros, aligning partners, sharpening priorities, and ensuring every expression builds a more distinctive, trusted and effective Affirm brand.

What You’ll Do

• Own campaign strategy and architecture for priority brand and partner moments, including co-marketing projects with key merchants and ongoing merchant and promotional campaigns outside the major seasonal moments. Translate business goals, audience insight, and brand strategy into briefs and recommendations that shape how Affirm invests in these moments, not just how individual campaigns execute.

• Drive early strategic thinking and lead brief development for partner campaigns, shaping how Partner Marketing, Product Marketing, Creative, Social, Paid, and Comms work together on audience, narrative, channel roles, and definition of success. Advise these teams on tradeoffs and complex calls, and review creative to ensure execution teams have what they need to build and ship excellent work.

• Set campaign GTM strategy and investment priorities across brand and partner moments, determining how Brand Operations resources timelines and workflow and how channel leads allocate budget.

• Build a learning culture. Define what's working across campaigns and turn it into reusable frameworks and standards that make every future effort stronger.

• Own brand measurement and reporting in partnership with paid and analyst functions, both for brand overall and campaign by campaign. Maintain the integrity of the brand health tracker, hold execution partners accountable to the brief, and give leadership a clear, recurring read on what's working and what needs to change.

What We Look For

• You have 8-10 years in brand marketing, integrated marketing, or a closely related discipline, with experience managing full campaigns from strategy to launch, ideally at both an agency and in-house teams.

• As a natural creative thinker and problem solver yourself, you know how to partner and get strong creative out of a team. You've briefed and run creative work that landed sharp, on strategy, on budget and on time.

• You have a track record of building brand awareness, equity, and differentiation through data and consumer insight, and can evaluate performance against business KPIs.

• You're comfortable operating in a complex, matrixed marketing organization, and you’re capable of  building alignment across cross-functional partners through influence.

• You use data to develop and articulate a clear point of view, while staying collaborative and open to new information changing your mind.

• Bonus. Experience with extending campaigns to global markets, and working in fintech, financial services, or another trust-sensitive category is a plus.

Pay Grade - L
Equity Grade - 5

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $133,000 - $183,000

This posting is for an existing vacancy.

#LI-Remote

We are looking for a resourceful, proactive, and detail-oriented Administrative Assistant to support two Senior Executives on our Engineering Teams. From calendar management and travel planning to coordinating team meetings and events, you will be responsible for making sure the leaders are using their time in the most efficient way possible. 

Reporting to the lead Executive Assistant on the Engineering Team, you will partner with your leaders, collaborate closely with the Affirm Leadership Support Team, and be a valuable team specialist and individual contributor.

What You’ll Do 

• Support two Senior Executives with their respective administrative needs
• Calendar management, including scheduling meetings and deconflicting existing meetings, often across multiple time zones
• Meeting preparation (such as calendar event creation, drafting agendas, creating slide decks, and communicating with meeting attendees in advance of the meeting)
• Managing executive schedules to ensure sufficient time for task completion
• Attend meetings when requested to manage Zoom, track action items, and follow up with meeting attendees on action items
• Event coordination, including team operations for team building events and working onsite/offsite meetings
• Build a strong working partnership with the Administrative Assistant supporting the Consumer Engineer Sr. Executives’ Product counterpart to proactively coordinate executive priorities, cross-functional meetings, strategic initiatives, and organizational planning.
• Partner with the Leadership Support Team to coordinate needs across the wider Affirm team
• Additional administrative functions such as submitting expense reports (via Navan), travel coordination (also via Navan), preparation of documents and presentations (using Google Suite and Microsoft Office), basic team travel and expense budget reconciliation and ad-hoc special projects
• Demonstrates curiosity and a growth mindset toward emerging AI technologies, with a commitment to continuously learning and applying AI tools to improve productivity, streamline administrative processes, and enhance support for executives and teams.
• Familiarity working with engineering teams is desirable, but not required

What We Look For 

• 2-4 years of relevant administrative experience
• Ability to work independently as well as across various teams
• Experience at a rapidly growing company, with the ability to navigate and thrive in a fast-paced dynamic environment
• Working knowledge of Google Suite, Microsoft Office, Navan, Zoom
• Strong work ethic, professionalism, confidentiality, and good judgment
• Ability to deal with conflict as well as give and receive feedback diplomatically
• Demonstrates confidence and sound judgment by professionally challenging requests when appropriate, offering thoughtful alternatives, managing expectations, and ensuring decisions align with executive priorities and business objectives.
• Highly organized and resourceful, able to juggle and multi-task, with acute attention to detail and follow through

Pay Grade - I
Equity Grade - 3

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $115,000 - $165,000
USA base pay range (all other U.S. states) per year: $101,000 - $151,000

About Enterprise Risk & Internal Audit

The Enterprise Risk & Internal Audit department protects Affirm’s operations and long-term success. We identify, assess, and monitor risk across the business. Our work includes internal audits, regulatory assurance, fraud prevention, and crisis planning. The team maintains strong controls, tracks key risk indicators, and ensures readiness for external reviews. We uphold accountability, transparency, and resilience to support responsible growth.

About the Team

We're looking for an intelligent, driven professional to join our Model Risk Management (MRM) team as a Lead validator for Finance and Analytics models. MRM serves as Affirm's second line of defense, establishing and overseeing an effective model risk management framework to identify, quantify, monitor, mitigate, and report on model risk throughout the company.

What You'll Do:

• Perform independent challenges of financial and analytics quantitative models — including ALM, allowance/loss forecasting, loan transition models (LTM), corporate financial planning models, take-up and engagement models, and related decision-support analytics — through rigorous validation and ongoing monitoring
• Lead end-to-end validation engagements on high-complexity, high-criticality models
• Identify model weaknesses, limitations, and opportunities for improvement; articulate findings clearly to technical and non-technical stakeholders
• Collaborate with model owners and stakeholders across Finance, Quantitative Research, and Growth Analytics to remediate validation findings and strengthen model governance
• Partner cross-functionally to implement and maintain the company's MRM framework
• Partner with Internal Audit, Internal Controls, Accounting, and Compliance to ensure timely resolution of audit, regulatory, and examiner requests

What We Look For:

• 4–6 years of professional experience in related technical areas such as model development, model validation, quantitative finance, or data analytics — with meaningful exposure to financial and/or analytics model validation
• Deep and broad knowledge of corporate finance, treasury, ALM, and/or actuarial/statistical forecasting
• Experience in credit underwriting, credit risk management is a plus
• Proven ability to work with scripting languages (e.g., Python) and large-scale datasets (e.g., SQL); comfort reviewing models built in Excel, Python, Databricks, or similar environments
• Experience with statistical modeling, time-series forecasting, simulation, and/or machine learning techniques as applied to finance and analytics use cases
• BS, MS, or PhD in a quantitative field such as Quantitative Finance, Financial Engineering, Mathematics, Statistics, Economics, Computer Science, or Data Science
• Detail-oriented and intellectually curious about data, models, and business context; skilled at critical thinking and structured problem-solving
• Extraordinary interpersonal and verbal/written communication skills — able to influence model owners, present to senior stakeholders, and navigate cross-functional remediation

 

Pay Grade - M

Equity Grade - 8

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

CAN base pay range per year: $145,000 - $205,000

#LI-Remote

About Enterprise Risk & Internal Audit

The Enterprise Risk & Internal Audit department protects Affirm’s operations and long-term success. We identify, assess, and monitor risk across the business. Our work includes internal audits, regulatory assurance, fraud prevention, and crisis planning. The team maintains strong controls, tracks key risk indicators, and ensures readiness for external reviews. We uphold accountability, transparency, and resilience to support responsible growth.

About the Team

We're looking for an intelligent, driven professional to join our Model Risk Management (MRM) team as a Lead validator for Finance and Analytics models. MRM serves as Affirm's second line of defense, establishing and overseeing an effective model risk management framework to identify, quantify, monitor, mitigate, and report on model risk throughout the company.

What You'll Do:

• Perform independent challenges of financial and analytics quantitative models — including ALM, allowance/loss forecasting, loan transition models (LTM), corporate financial planning models, take-up and engagement models, and related decision-support analytics — through rigorous validation and ongoing monitoring
• Lead end-to-end validation engagements on high-complexity, high-criticality models
• Identify model weaknesses, limitations, and opportunities for improvement; articulate findings clearly to technical and non-technical stakeholders
• Collaborate with model owners and stakeholders across Finance, Quantitative Research, and Growth Analytics to remediate validation findings and strengthen model governance
• Partner cross-functionally to implement and maintain the company's MRM framework
• Partner with Internal Audit, Internal Controls, Accounting, and Compliance to ensure timely resolution of audit, regulatory, and examiner requests

What We Look For:

• 4–6 years of professional experience in related technical areas such as model development, model validation, quantitative finance, or data analytics — with meaningful exposure to financial and/or analytics model validation
• Deep and broad knowledge of corporate finance, treasury, ALM, and/or actuarial/statistical forecasting
• Experience in credit underwriting, credit risk management is a plus
• Proven ability to work with scripting languages (e.g., Python) and large-scale datasets (e.g., SQL); comfort reviewing models built in Excel, Python, Databricks, or similar environments
• Experience with statistical modeling, time-series forecasting, simulation, and/or machine learning techniques as applied to finance and analytics use cases
• BS, MS, or PhD in a quantitative field such as Quantitative Finance, Financial Engineering, Mathematics, Statistics, Economics, Computer Science, or Data Science
• Detail-oriented and intellectually curious about data, models, and business context; skilled at critical thinking and structured problem-solving
• Extraordinary interpersonal and verbal/written communication skills — able to influence model owners, present to senior stakeholders, and navigate cross-functional remediation

 

Pay Grade - M

Equity Grade - 8

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $185,000 - $245,000

USA base pay range (all other U.S. states) per year: $164,000 - $224,000

#LI-Remote

The Repayment Scheduling engineering team is growing rapidly, and we're looking for a Senior Software Engineer specializing in Backend development. We're a Backend team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We build and own the system that enables our users to automate their payments, at a scale of up to $40B each year. We directly own the configuration and orchestration of those payments. We directly improve the financial lives of over 20 million people, giving them peace of mind that their payments will be made on time.

Our work is agile and fast-paced, shipping new code to production every two-week sprint, and rigorously measuring the impact it has on our users' lives and company financials. This role rewards curiosity, ownership, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale.

If you want to build something new and operate it at scale – come join us!

What You'll Do

• You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
• You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
• You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
• You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
• You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
• You will help develop talent on your team by providing feedback and guidance, and leading by example.

What We Look For

• You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
• You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
• You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
• You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
• Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
• You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

Total rewards

We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future.

In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits.

Base Pay Grade - N

308,000 zł  -  428,000 zł   

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. 

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

POL base pay range per year: 308,000 zł  -  428,000 zł     

Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills.

In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm’s parent company grows, employees have the opportunity to share in that growth financially.

Equity Grade - 4 (awarded in US Dollars)

Affirm Holdings, Inc. Equity Grade example

Equity grade: 4
New hire equity: $32,000-$48,000
Annual Refresh: $10,000
Reward equity: $0-$150,000

Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month.

In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include:

• Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge.
• Comprehensive private healthcare through Lux Med's Platinum package.
• A MultiSport card to support your health and well-being.
• Learning and development programs to help you grow professionally.
• Family healthcare support through Maven and parental leave support through Parentaly.
• Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members.
• Financial well-being support through Northstar, with unlimited access to Certified.
• Financial Advisors and planning tools at no cost to you.
• Employee Resource Groups (ERGs) that foster connection and inclusion.
• Eligibility for creative tax benefits, subject to applicable law, role, and company policy.

Location - Remote Poland

The majority of our roles can be located anywhere in Poland.

**This job description is not a contractual document, and is not intended to have binding force.**

#LI-Remote

We are looking for a highly motivated Software Engineer in our Furnishing Platform team to build scalable systems and data pipelines to power our consumer credit reporting. You will partner closely with our Product, Compliance, Servicing, and Credit teams to design robust reporting systems. The systems you will work on are vital for delivering accurate and timely data from Affirm’s financial product portfolio to Consumer Reporting Agencies.

Affirm is growing fast and we want you to enable us to scale our products to 10x and beyond through building world-class systems which enable Affirm in its mission to provide honest financial products which improve lives.

We are only just getting started! Come join us as we build a beloved, lasting financial services brand predicated on honesty and trust. It’s going to be an amazing ride!

What you’ll do

• With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
• You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
• You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
• You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process.

What we look for

• You have a total of 1.5+ years of experience as a software engineer.
• You have experience designing, developing and launching backend systems and are proficient in one of Python or Kotlin.
• You are familiar with the building blocks of distributed systems, and the technologies like AWS, MySQL and Spark.
• You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
• You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
• Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
• You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

We are looking for a highly motivated Software Engineer in our Furnishing Platform team to build scalable systems and data pipelines to power our consumer credit reporting. You will partner closely with our Product, Compliance, Servicing, and Credit teams to design robust reporting systems. The systems you will work on are vital for delivering accurate and timely data from Affirm’s financial product portfolio to Consumer Reporting Agencies.

Affirm is growing fast and we want you to enable us to scale our products to 10x and beyond through building world-class systems which enable Affirm in its mission to provide honest financial products which improve lives.

We are only just getting started! Come join us as we build a beloved, lasting financial services brand predicated on honesty and trust. It’s going to be an amazing ride!

What You’ll Do

• Own and deliver strategic outcomes: Drive the definition and delivery of quarterly and long-term goals, ensuring your team’s work ladders up to company-wide objectives. Lead engineers through ambiguity and open-ended problems, providing clarity and direction.
• Shape architecture and technical strategy: Influence the design of large-scale data and backend systems across multiple teams. Ensure that solutions are scalable, extensible, and aligned with broader engineering standards.
• Collaborate cross-functionally: Partner with product, analytics, and design to define data-driven solutions. Anticipate risks, articulate trade-offs, and ensure technical decisions support long-term product and business needs.
• Champion operational excellence: Ensure high availability and reliability of data pipelines and services by establishing strong monitoring, alerting, and recovery practices. Drive improvements that reduce system fragility and operational burden.
• Mentor and grow talent: Guide engineers within and beyond your team through mentorship, code/design reviews, and technical leadership. Set high standards for engineering practices and foster a culture of ownership and continuous learning.
• Scale impact beyond your team: Author technical proposals, share best practices via documentation and tech talks, and advocate for improvements that raise the bar for the broader data engineering community.
  
  What We Look For

• Deep technical expertise: 4+ years of experience designing and building large-scale data pipelines and distributed backend systems, with strong proficiency in languages like Python, Kotlin, or similar.
• Systems at scale: Proven track record of delivering high-volume, highly available systems using technologies like AWS, MySQL, Airflow, Spark, and Kubernetes.
• Architectural leadership: Experience defining technical strategies for complex, cross-team initiatives. Ability to design elegant, extensible systems that balance short-term needs with long-term scalability.
• Operational rigor: Skilled at building resilient systems with monitoring, alerting, and safe deployment practices. Comfortable driving significant changes in large, complex codebases.
• Leadership and influence: History of mentoring engineers, unblocking teams, and shaping best practices beyond your immediate group. Ability to navigate ambiguity and drive clarity across stakeholders.
• Strong communication: Excellent verbal and written skills that enable you to influence technical and product decisions across a global engineering org.

Total rewards

The Repayment UX team owns one of the most high-trust surfaces across Affirm’s products: the moment a customer pays us back. We’re a full-stack team based entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. The user journeys we build and own reach more than 20 million people who together repay over $40B in loans each year. We are full-stack owners of the Manage tab within our mobile and web apps, where customers stay on top of their payment plans and make the payments.

We are looking for an empowering, accountable Engineering Manager to lead and grow Repayment UX. You’ll set the team’s technical direction, taking ownership of their roadmap, delivery and on-call support. You’ll partner closely with Product, Design, Analytics, and other Engineering teams. You’ll take a high-performing team anchored to their tech lead and give it dedicated leadership.

If you are passionate about creating world-class user experiences and excited by the challenge of directly owning a critical part of a fast-growing product – join us. Help build the next generation of Affirm’s apps, improving people’s lives at scale.

What you’ll do

• You will lead and grow a well-balanced team of engineers – setting clear expectations, giving direct feedback, and developing each engineer toward their next level.

• You will own the team’s technical strategy and multi-quarter roadmap, tying it to initiatives that build customer trust and move Affirm’s business.

• You will empower your tech lead and engineers to hold the design and quality bar, supporting them hands-on throughout technical design and cross-functional alignment.

• You will own the availability, reliability, and performance of consumer-critical systems – on-call, incident response, and reducing operational toil.

• You will keep the team shipping in small increments, breaking large programs into sprint-sized milestones with clear, accountable owners.

• You will partner across Product, Design, and Analytics, and other Engineering teams, building trust and taking part in cross-functional efforts.

• You will guide the team to multiply their output through focus and leverage, including agentic AI.

• You will drive hiring and onboarding to grow a diverse, high-performing team, and foster a culture of ownership, quality, and transparency.

What we look for

• You have 7+ years of software engineering experience, including 3+ years managing and growing engineering teams.

• You have proven experience delivering consumer-facing software and driving execution through ambiguity.

• You have a track record of managing performance directly – setting clear expectations, giving candid feedback, and developing engineers toward results and growth.

• You have the technical judgment required to guide architecture, quality, and reliability decisions, with the instinct to empower senior engineers to make the calls rather than making them all yourself.

• You have experience leading significant technical initiatives end-to-end, ideally decoupling or re-platforming consumer-facing systems within clear time constraints.

• You are familiar with modern full-stack development – declarative UI frameworks like React or React Native, and a backend-for-frontend behind them.

• You have a calm, decisive presence through change and ambiguity – building alignment, resolving tensions, and leading others through complex decisions.

• You are a humble, team-first leader who builds a high-trust, psychologically safe culture, while also prioritizing your own growth.

• You have strong verbal and written communication skills that support effective collaboration with our global cross-functional teams.

We are reinventing credit cards in the most transparent way possible. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. You'll work across stacks and across the company, working both in just-in-time transaction processing that has to take place in milliseconds, along with our ledgering and reconciliation systems in post-transaction processing. This is some of the more difficult, exciting, experimental engineering work in Affirm. Join us and our team in Spain and Poland to help us revolutionize payments!

What You'll Do

· You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
· You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
· You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
· You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.


What We Look For

· You have a total of 4+ years of experience as a software engineer.
· You are experienced in designing, developing and launching backend systems at scale technologies like Python, Kotlin, AWS, MySQL, and Kubernetes.
· You have experience shipping front end applications
· You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
· You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

Site Reliability Engineering at Affirm is a small, yet crucial, team that helps our Engineering partners to “Operate What They Own” with excellence to protect their customers’ experience. SRE accomplishes this through defining frameworks and best practices for operating applications, building tooling, and providing training and consulting. Some of the many SRE responsibilities are:

• Providing data and visibility to teams and leadership on application performance
• Guiding the development of SLOs
• Driving the Incident Management and Analysis process
• Steering the implementation of Change Management and Deployment practices
• Engaging in service and architectural conversations
• Recommending observability and alerting configurations

The SRE team benefits from experience across many domains including:

• infrastructure, platform, and distributed systems
• capacity management, load and chaos testing
• automation, observability, and configuration management
• development and product experience

The SRE team is seeking motivated software and systems engineers with the experience to build, iterate on, and expand incident lifecycle, reliability, and resilience practices throughout Affirms Engineering organization and beyond.

What You'll Do:

• You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
• You will support your peers and stakeholders in the product development lifecycle by collaborating with infrastructure, product management, developer experience & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
• You will proactively identify technical solutions and operational processes that strengthen incident readiness, response, and post-incident analysis.
• You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
• You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
• You will help develop talent on your team by providing feedback and guidance, and leading by example.

What We Look For:

• You have 4+ years of experience designing, developing and launching backend systems at scale using scripting and development languages like Bash, Python or Kotlin.
• You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
• You have meaningful experience contributing in or driving parts of the Incident Lifecycle process, enabling actionable insights that improve the quality culture, reliability, resilience, and system performance.
• You have 4+ years working in a Site Reliability or Production Engineering team
• You demonstrate curiosity with empathy, and strong opinions loosely held
• You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
• You have experience in making impactful changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
• Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
• You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

Total rewards