Get AI match insights
See your fit score & personalized tips.
Maintain and troubleshoot conference‑room AV (Google Meet/Zoom) and office hardware, manage on‑premise IT inventory, and provide in‑office tech support (with occasional remote assistance).
Proven experience fixing basic AV setups, supporting presenters, and handling office hardware/network issues, plus strong problem‑solving and user‑focused collaboration skills.
By keeping collaboration tools and workplace tech running smoothly, the role enables every employee to focus on building the financial products that power Plaid’s mission.
A hands‑on, detail‑oriented tech‑support professional who enjoys fixing equipment, helping users in real time, and is eager to grow into broader IT and automation responsibilities.
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About Plaid & Our Mission
At Plaid, we are building the digital financial ecosystem of the future, giving millions of people the power and access to manage their financial lives seamlessly. Behind every great product is a team of people who need reliable, friction-free technology to do their best work.
Dynamics & Your Impact
As part of the TechOps team, you will design, build, and support a first-class computing environment that keeps our business secure and our employees productive. In this role, you will be the backbone of our in-office technical experience. By ensuring our conference rooms, networking systems, and daily workplace tools run smoothly without interruption, you enable every employee to focus on expanding financial access for everyone.
What You’ll Do (Responsibilities & Impact)
Growth & Career Path
We invest in your long-term growth. In this role, you will start by mastering site support and AV infrastructure. As you build expertise, you will have opportunities to take on broader operational projects, deepen your skills in identity and access management (IAM), and step into enterprise IT systems engineering or TechOps management.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
