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Chime posts 27% revenue growth and raises its 2026 outlook
Q2 revenue rose 27% year over year to $670 million, with $28 million in net income. Chime raised its full-year revenue growth forecast to 25%-26%.
Longtime CFO Matt Newcomb steps down
Matt Newcomb ended a decade-long tenure as CFO in August 2026. Chime President Mark Troughton was named interim CFO.
Chime launches commission-free investing in its app
Chime Invest launched with commission-free stock and ETF trading plus expert-managed portfolios, with no account minimums. General access was set to roll out over several weeks.
Chime raises $864 million in Nasdaq IPO
Chime priced its IPO at $27 per share, above its marketed range, raising $864 million and giving the fintech an approximately $11.6 billion fully diluted valuation.
AI Generated Insights
Own and maintain SOPs, journey maps, and knowledge‑base content; drive operational excellence by streamlining and automating agent functions; identify friction in member and agent journeys and implement scalable solutions; partner with Product, Risk, Legal, and other teams to ensure operational readiness for new features and policies.
5+ years leading end‑to‑end programs in Customer Experience, Operations or Product, with strong analytical skills (Looker/Tableau/Power BI) and experience in regulated, compliance‑heavy environments; proven cross‑functional partnership and executive communication abilities.
The role directly impacts member trust and satisfaction by improving CSAT, resolution rates, and contact reduction, while ensuring new features and policies are launched safely and efficiently across Chime’s high‑trust services.
A seasoned program manager who thrives on data‑driven problem solving, enjoys influencing product roadmaps, and can navigate complex, regulated environments while collaborating with diverse stakeholders.
We're hiring a Sr. Program Manager to help shape how Chime delivers a high-quality, high-trust experience for our members. This role will focus on product, policy, and process excellence across high-trust member-facing experiences across Chime's products and services. As our Program Manager, you'll uncover friction across the member and agent journey, turn data into actionable insights, and drive scalable operational improvements. You'll partner closely with Product, Risk, and other key business functions to ensure new features and policies are launched in a way that protects our members and empowers our agents. This is a high-visibility role with direct impact on CSAT, resolution rates, contact reduction, operational efficiency, and member trust.
The base salary offered for this role and level of experience will begin at $138,000 and up to $190,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
#LI-AM1 #LI-Remote
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
