About Nu
Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.
Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability.
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About the role
Every transaction at Nubank travels across a network before it reaches a customer. As we grow across countries, accounts, regions and hybrid environments, the connectivity layer underneath has to stay fast, segmented, auditable and cheap to run — while never becoming the thing that takes the platform down.
As a Senior Software Engineer on a Cloud Network platform engineering team, you set and evolve the technical direction for how Nubank connects its cloud, hybrid and on-premises environments. You own problems whose scope spreads across several teams and business units, and you are expected to bring structure to ambiguity rather than wait for it to be resolved for you.
You'll be responsible for
- Setting and evolving the technical direction of the cloud network platform owned by your team, aligning with Nubank's canonical approaches and contributing back to the broader technical community.
- Support complex network projects and processes end to end — working independently, coordinating across subjects and stakeholders, and escalating for managerial support in a timely way rather than reactively.
- Proactively reducing long-term complexity through simplification, consolidation, deprecation and paved roads, explicitly balancing scalability, maintainability and cost, and considering both human and AI interaction with the platform.
- Owning the operational health of the network platform in your team's scope: leading complex incident response (diagnosis, coordination, resolution), driving complex postmortems, and owning the short- and long-term tech debt strategy that comes out of them.
- Promoting a culture of safe change — feature flags, gradual rollout, monitoring, fast rollback — applied to network changes, and driving simplification and cost optimization across the topology.
- Setting and enforcing quality standards for the team's automation and infrastructure code: testing practices, code review bar, reusable modules, and anticipation of quality and maintainability needs coming from business strategy.
- Defining observability for the platform — robust monitoring, controls and SLAs that surface issues proactively rather than after customer impact.
- Bringing a strong end-to-end domain understanding: tracing a business process from product through the transactional path down to the network and data layers, and understanding how network design choices propagate through it.
- Owning the network security posture of your scope, including PCI DSS or equivalent standards, segmentation, and controls that hold up under audit.
- Evaluating buy vs. build options and new products and technologies, being data-driven about stability, reliability, scalability and cost before committing to a solution.
- Participating in hiring as a core part of the role, contributing to function-wide taskforces and initiatives, and documenting decisions so that knowledge travels across teams, not just within yours.
We are looking for a person who has
- Strong software engineering foundations and solid coding skills (Python, Go, Java, .NET etc.), with experience building and maintaining production-grade systems..
- Solid hands-on experience with cloud computing (AWS preferred) in production environments, including core services such as VPC, IAM, load balancing, DNS and managed connectivity services..
- Hands-on experience with infrastructure as code and automation (Terraform, CloudFormation, CDK or similar)..
- Experience designing, deploying and operating distributed systems with a focus on reliability and cost efficiency..
- Interest in specializing in cloud networking and connectivity. Prior network experience is not required; we will help you build that depth..
- An analytical profile: you go after root causes and propose solutions that hold, working in a continuous improvement environment..
- Clear communication with technical and non-technical audiences..
- English proficiency to read, write and collaborate across time zones.
Nice to have
- Experience with incident response and root cause analysis in cloud environments..
- Familiarity with cloud networking concepts (hybrid connectivity, segmentation, firewalls)..
- Experience with observability stacks and security/compliance standards (PCI DSS)..
Location for this opportunity (City, Country)
Campinas
Rio de Janeiro
Belo Horizonte
Benefits & perks
- Chance of earning equity at Nubank
- Food/Meal Card (Vale-Refeição and/or Vale Alimentação)
- Public Transportation Commuting Benefit (Vale-Transporte)
- NuCare — Psychological, Financial and Legal Assistance Program
- NuLanguage — Language Course Program
- Nucleo — Our learning platform of courses
- Relocation Assistance Package, if applicable
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
To maintain a consistent and fair process for every candidate, Nu does not provide individualized technical feedback. See how our policy works here
