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Coordinate active immigration, work‑authorization, relocation and travel cases while maintaining trackers and employee communications, and build/maintain centralized workflows, dashboards and AI‑enabled tools to automate routine work.
3+ years in people operations, immigration or high‑detail service roles, strong process‑management and deadline‑tracking skills, hands‑on experience with AI, automation or dashboard tools, and clear, empathetic written communication.
The role keeps Ramp’s global mobility program clear, responsive and scalable, reducing manual effort and risk so the company can move billions of dollars efficiently for its customers.
A detail‑oriented operator who enjoys building process tools, handling many moving parts, and delivering compassionate employee service while working within defined policies.
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp needs a highly organized operator to make immigration and mobility work feel clear, responsive, and scalable. This role will spend roughly half its time coordinating active cases and employee communications in tandem with an external counsel program with embedded services, and half building the workflows, dashboards, AI tools, and operational infrastructure that reduce manual work.
The Associate will operate within established policies, escalate legal or non-standard issues promptly, and streamline operations for scale.
What You'll Do
Case coordination and employee service (~50%)
Workflow, AI, and operations (~50%)
Program and vendor support
What You Need
Benefits available to all full-time Ramp employees (Global)
United States
Canada
United Kingdom
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
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