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Map end‑to‑end verification processes, define KPIs and dashboards, create implementation plans and launch scorecards, and drive automation and process‑migration initiatives while leading root‑cause analysis and tracking fixes.
A data‑driven implementation leader with strong analytical rigor, experience mapping complex processes, defining metrics, and coordinating cross‑functional teams (product, engineering, compliance, risk, analytics, operations) to deliver measurable improvements.
The role builds the operating system for Wise Platform verification, reducing manual friction, improving partner and customer experience, and ensuring scalable, auditable controls as Wise expands its global money‑moving network.
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
About The Team
The Global KYC and Onboarding squad works to make onboarding into Wise safe, compliant, efficient, and scalable. Within that squad, Wise Platform Verification focuses on verification for Wise Platform partners and their customers.
Wise Platform Verification supports customers who access Wise through our partners. The domain spans different partner models, markets and operational routes. Parts of it are still difficult to measure and rely on fragmented or manual processes. This role will help the team build a reliable view of performance, identify the highest-value problems and establish better ways of working. When these flows are unclear or manual, partners can face delays, customers can hit avoidable friction, operations teams carry unnecessary work, and controls become harder to audit.
The team is building a more scalable verification model for Wise Platform: explicit requirements, better control monitoring, clearer operational flows, stronger automation, and partner-ready processes that can grow with Wise Platform.
About The Role
We are looking for an Implementation Manager to bring analytical rigour and process discipline to Wise Platform Verification. You will use data to understand how verification works across partners, identify the biggest sources of friction and operational cost, and lead improvements from diagnosis through implementation and measurement.
Your mission is to turn complex partner-verification problems into measurable implementation plans, trusted metrics, clear operating models, repeatable rollout playbooks, and automation opportunities. You will work across Product, Engineering, Analytics, Product Compliance, Risk, Partner Due Diligence and Operations teams, regional teams, and partner-facing teams to make sure verification changes launch safely, work operationally, and are measured after release.
This is not a coordinator-only role. You will create structure where it does not exist yet: map processes, define KPIs, identify root causes, challenge data quality, build launch scorecards, design operating cadences, and help move manual workflows toward automation.
What you will own
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
