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Execute daily payment processing tasks, meet defined SLAs/KPIs, detect and escalate issues, and follow operational procedures.
Experience in payment operations or similar fast‑paced financial processes, strong attention to detail, and ability to communicate issues to regional teams.
Ensures customers receive their funds quickly worldwide, directly supporting Wise’s mission of seamless, low‑cost money movement.
A proactive, detail‑oriented individual who thrives on meeting performance metrics and collaborating in a global, inclusive team.
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
We are looking for a Payment Operations Specialist to join our Global Processing team to help our customers receive their funds faster globally.
The role is a unique opportunity to join one of the fastest growing companies in Europe and help millions more potential customers save money by using Wise.
Payment Operations Specialists play a crucial role in supporting the Payment Operations Organization reach its vision - seamless flow of customer funds. By ensuring high level execution of the daily responsibilities and consistently supporting Payment Operations in reaching the SLA’s, Payment Operations Specialists help our customers receive their funds faster 24/7 globally. The role gives a unique opportunity to learn how different currencies function, and impact customers on a global scale.
The core ownership lies within daily tasks and responsibilities and the impact is well-defined, clear and largely shared collectively with the team. In this role, you'll add to that mission by:
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
