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Serve as the primary strategic and business contact for Plaid’s largest financial institution partners, owning the end‑to‑end strategy, priorities, and execution of core business goals. Build and deepen relationships with key FI stakeholders, act as the escalation point for technical or business incidents, and uncover new partnership opportunities.
6‑10+ years in partnerships, strategy, or business operations with a proven record of independently managing external relationships and executing partner success plans. Strong project‑management, executive communication, and the ability to grasp technical and product concepts are required, along with a self‑starter mindset and cross‑functional collaboration skills.
The role drives Plaid’s ability to expand and deepen its network of major financial institutions, influencing product roadmaps, policy priorities, and revenue growth. Successful FI partnerships are essential to Plaid’s mission of unlocking financial freedom for everyone.
A candidate who thrives on building strategic relationships, enjoys navigating complex technical and business challenges, and excels at influencing cross‑functional teams. Ideal for someone with deep partnership experience, strong communication, and the ability to operate under pressure and tight deadlines.
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Partnership Manager is the primary strategic and business point of contact for a portfolio of Plaid’s largest Financial Institution partners. This includes owning the end-to-end strategy and execution of core business goals with a financial institution, as well as building relationships with stakeholders, partnering with Technical Leads to pitch new solutions and act as advocate, and liaison with Plaid Product, Legal, Policy, Go-To-Market, and Engineering teams.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
