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Nubank logoN
NubankEnterprise FunctionsRemote

Facilities and Workplace Solutions Specialist - US

MiamiFull-timeMid-Level£120,000 Total OTE (base + commission)
Posted Sep 3, 2026Deadline: Nov 21, 2026
Job SnapshotActively hiring
LocationMiami
Job typeFull-time
Salary£120,000 Total OTE (base + commission)
DeadlineNov 21, 2026

Finjobsly Role Intelligence

Experience level
Mid-Level
Work style
Remote
Visa sponsorship
Not specified
Salary
£120,000 Total OTE (base + commission)
Key skills
Stakeholder Management

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Finjobsly Intelligence— Generated from the employer's job description

What you'll own

Manage day‑to‑day operations of Nu’s US sites, overseeing facilities providers, ensuring contracts, building systems, KPIs, budgets and compliance are executed per global standards.

What they're looking for

2+ years facilities management experience, strong project‑management and procurement background, excellent English/Spanish communication, analytical problem‑solving, stakeholder management and a bachelor’s in engineering, architecture, business or similar.

Why this role matters

The role guarantees safe, efficient, and cost‑effective workplaces that support employee experience and enable Nu’s mission to simplify finance for millions of customers.

Best suited to

A detail‑oriented, bilingual professional who thrives on coordinating vendors, improving processes, and balancing operational rigor with a focus on employee satisfaction.

Fintech requirements

Visa sponsorship: No
Work arrangement: remote

About this role

About Nu

Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.

Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability.

Visit our Institutional Page

About the Role

This position will be responsible for the operations of our US sites, acting as the local point of contact for Workplace Solutions and ensuring that global standards and guides — developed by our Global team in Brazil — are properly followed and executed locally.

You’ll be Responsible for

  • Support facilities management provider(s), helping ensure the execution of contracts and providers for services including maintenance, parking, cleaning, catering, logistics, reception, utilities, waste management, etc.
  • Ensure processes are executed in a consistent manner, following global standards and guides. Support the optimal functioning of building systems (HVAC, fire/life safety equipment, elevators, etc.)
  • Collaborate with function line teams (Real Estate, IT, Security, Safety) on projects and programs delivered locally.
  • Identify opportunities for process improvement, cost reduction, and efficiency within the US offices, escalating and aligning with Global/LatAm leadership.
  • Monitor performance indicators (KPIs) and SLAs for the services provided locally.
  • Help ensure that facilities meet government regulations and environmental, and facilities standards.
  • Support the development and monitoring of the local expense budget, with analysis and reporting.
  • Evaluate technical scope within local contracts and proposals, monitor KPIs and SLAs, and flag deviations from global standards.
  • Support crisis management, contingencies and emergency plans locally.
  • Gather feedback and data to continuously improve space usability, comfort, and employee satisfaction, feeding it back to the Global team.

What We're Looking For Someone Who Has

Required

  • Effective communication and stakeholder management skills
  • Analytical and problem-solving skills
  • Decision-making
  • Ability to lead and manage teams and suppliers
  • Team Working
  • Attention to detail but also the ability to see the implications for the bigger picture
  • Financial awareness
  • Customer focused service - experience
  • Ability to solve advanced problems and deal with a variety of options in complex situations.
  • Strong background in project management and procurement processes
  • Bachelor degree (Engineering, Architecture, Business or other similar courses)
  • 2+ years’ experience in Facilities Management with experience in workplace and facilities management with a focus on employee experience.
  • Excellent written and verbal communication skills in English and Spanish. Portuguese is a plus.
  • Availability to travel

Location

Miami, Florida (USA)

Work model

On-Site

Location-Specific Disclosures

Total compensation includes base salary, RSUs and benefits.

Base salary range (USD): $83,000 - $120,000

Benefits & perks

  • Top Tier Medical Insurance
  • Top Tier Dental and Vision Insurance
  • 401(k) matching
  • 20 days time off, 14 company holidays, and great culture that emphasizes work life balance.
  • Life Insurance and AD&D
  • Nucleo - Our learning platform of courses
  • NuLanguage - Our language learning program
  • NuCare - Our mental health and wellness assistance program
  • Extended maternity and paternity leaves
  • Saving Plans - Health Saving Account and Flexible Spending Account

Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.

To maintain a consistent and fair process for every candidate, Nu does not provide individualized technical feedback. See how our policy works here

More about this role

About company

Nubank logoN

Nubank

Full employer profile →

Required skills

Stakeholder Management

Explore more

More jobs at Nubank→Stakeholder Management jobs →Salary benchmarks for this role →Browse all fintech jobs →

Nubank

Facilities and Workplace Solutions Specialist - US

Miami£120,000 Total OTE (base + commission)

Company insights

40

Happiness score

40/100

Based on 30 verified employee signals

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