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Develop and execute internal communication strategies, create and edit content for employee channels, prepare executives for all‑hands and leadership messages, and design change‑communication plans while managing editorial calendars and measuring impact.
Proven experience in internal communications—especially in tech, finance or consumer sectors—strong writing and storytelling in Spanish and English, stakeholder‑management skills, and ability to handle sensitive information in a fast‑paced environment.
Clear, consistent messaging connects Nu’s mission and business priorities to its 140 million‑plus customers through engaged employees, supports change initiatives, and reinforces culture across the Mexican market.
A self‑starter who thrives on cross‑functional collaboration, can translate complex topics for diverse audiences, and enjoys shaping employee engagement in a dynamic fintech environment.
About Nu
Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.
Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability.
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About the role
The Internal Communications Sr Specialist position, based in Mexico City, plays a pivotal role in planning and delivering clear, engaging, and consistent communications for Nu employees in Mexico. The successful candidate will have a proven track record in internal communications, executive communications, content development, employee engagement, and change communications. They will understand how to adapt messages for different employee audiences and channels, while working effectively across teams and cultures. They will be a self-starter with excellent interpersonal and communication skills, strong editorial judgment, and the ability to thrive in a fast-paced and dynamic environment.
We are looking for a person who has
Location
Mexico City, Mexico
Work model
[Hybrid / On-Site]
Office requirement
2 - 3 days per week at the office.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
To maintain a consistent and fair process for every candidate, Nu does not provide individualized technical feedback. See how our policy works here
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