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Own the day‑to‑day operational relationship with Wise’s global banking partners, driving performance reviews, SLA compliance, incident resolution and continuous improvement plans.
5+ years in banking or payment operations, strong data‑driven problem solving, stakeholder‑management and influencing skills, and the right to work in Singapore.
Partner performance directly impacts Wise’s ability to move money safely and efficiently, so this role safeguards customer funds, controls risk and fuels the company’s global mission.
A proactive, ownership‑mindset professional who thrives in ambiguous, fast‑moving environments, can communicate complex issues clearly, and enjoys influencing internal and external teams without direct authority.
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Banking Operations Management is a global function with regional specialisation across APAC, Europe, NorthAm, MEA and LatAm. The team currently has 7 Banking Operations Managers, supported by the BOM Function Lead and project management support.
The team is currently based across Singapore, São Paulo, Austin, Budapest and Tallinn. APAC currently has one BOM in Singapore, with a second joining in Hyderabad and supported by the APAC Function Lead; this role will add a third APAC BOM to support the scale and complexity of the region. Current BOM scope excludes Japan.
The role reports to the APAC Banking Operations Managers Function Lead. It is a senior individual contributor role with high autonomy, broad stakeholder exposure and a strong expectation to build structure where it does not yet exist.
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
