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Provide rapid, multi‑channel support for Wise Platform enterprise partners, troubleshoot and debug REST APIs, act as the first responder to incidents, and capture issue trends to improve the platform.
2‑3 years of technical support experience with REST APIs, strong understanding of JSON and web authentication, ability to use IDEs and version‑control tools, and excellent communication skills; familiarity with command‑line tools, log analysis, microservices, or fintech is a plus.
The role serves as the technical anchor for partners, ensuring reliable integrations and swift incident resolution, which is essential to Wise’s mission of moving money globally with ease and low cost.
Candidates who enjoy deep technical problem‑solving, thrive in a fast‑paced, global support environment, and can bridge engineering and non‑technical stakeholders.
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
API Integration Support Engineers ensure that our Wise Platform enterprise partners get a rapid, highly effective response when issues arise. Whether it is answering complex questions about the behavior of an API or acting as the first responder for a major system incident, you are the technical anchor for our partners.
We are looking for an API Integration Support Engineer to join our Integration Success Team and scale our servicing capabilities for the Wise Platform in North America. You will be part of a global, 24/5 team—spanning Austin, Tallinn, and Singapore—dedicated to maintaining the highest quality and reliability for our partners’ technical integrations.
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
