Qonto

Notre mission et nos clients : Nous créons la liberté pour que les PME réussissent, en proposant le premier espace de travail financier en Europe — avec la banque au cœur, enrichi d'outils financiers. Nous sommes fiers d'être notés 4,8 sur Trustpilot, sur la base de plus de 55 000 avis. Notre culture place la satisfaction client au cœur de tout ce que nous faisons, comme en témoigne notre Net Promoter Score de 75 (en savoir plus sur notre culture ici). Notre histoire : Fondé en 2017 par Alexandre et Steve, Qonto a grandi pour atteindre plus de 1 600 Qontoers, qui servent plus de 600 000 clients dans 8 pays européens. Rentables depuis 2023, nous n'en sommes qu'au début. Nos convictions : Nous recrutons sur les compétences et le potentiel. Avec plus de 80 nationalités, 45 % de femmes — dont 56 % au sein de notre équipe dirigeante — la diversité n'est pas un programme : c'est qui nous sommes. Nous avons construit un processus de recrutement sans discrimination, parce que les meilleures équipes se construisent sur le mérite. L'IA chez Qonto : L'IA est profondément ancrée dans notre façon de travailler (ici) — chaque Qontoer a un accès illimité aux meilleurs outils d'IA. Nous cherchons des personnes qui expérimentent sans attendre la permission, qui poussent l'IA au-delà de l'évident, et qui savent quand lui faire confiance — et quand la remettre en question. En juillet 2026, Qonto a racheté Acasi pour construire la première offre bancaire et comptable vraiment intégrée pour les entrepreneurs. Notre conviction : les entrepreneurs méritent une comptabilité certifiée, intégrée directement à leurs outils, pilotée par des pros qui ont du temps pour conseiller plutôt que pour saisir. L'IA automatise ce qui peut l'être, et le métier se déplace vers ce qui a toujours eu le plus de valeur : le conseil et la relation client. En tant que Chef de mission Comptable, tu rejoindras un département en hypercroissance au cœur de cette transformation, avec une équipe de 7 à 10 collaborateurs à piloter, et ton propre portefeuille de clients indépendants. Tu joueras ainsi un rôle actif dans l'évolution de notre solution. ➡️ Ce que tu feras - Management : Tu supervises une équipe de 7 à 10 collaborateurs de séniorité variée (alternants, juniors et seniors) ; tu es garant de leur productivité et de leur montée en compétence. - Conseil de confiance : Tu es l'interlocuteur principal de tes clients sur leurs enjeux fiscaux, financiers, juridiques et comptables — pas un exécutant, un référent. Parmi eux, une variété de dossiers comme des professions libérales, consultants, développeurs, RH indépendants, entreprises d’e-commerce, agents immobiliers ou encore holdings. - Pilote ton portefeuille : Tu prends en charge la tenue, la révision et les obligations fiscales de tes clients (TVA, liasses fiscales, dépôt des comptes), avec des outils pensés pour aller vite sur ce qui peut être automatisé. Sur ton poste, la production directe représente 30% de ton temps. - Façonne notre produit : Tu es le lien entre tes clients et notre équipe produit. Leurs retours, leurs frustrations, leurs besoins — tu les remontres directement et tu participes à l'évolution de la solution Acasi. ➡️ Ce qu'on recherche - Formation comptable : DSCG, Master CCA, ou EC mémorialiste. - Une première expérience de management en cabinet : 2 ans minimum. Tu as déjà managé une équipe sur le plan technique et sais faire monter en compétences tes collaborateurs pour les accompagner dans leur carrière. - Appétence pour le digital et l'IA : Tu t'intéresses à ce que la technologie change dans le métier — et tu veux travailler dans un cabinet qui en fait un avantage, pas un sujet de peur. - Envie de construire quelque chose : Acasi n'est pas un cabinet figé. Tu veux participer à ce qui se construit — pas juste occuper un poste. - Langues : français courant indispensable pour la relation client. Anglais B1 minimum à l'oral — nos équipes et nos outils sont en partie en anglais. ➡️ Ce qu'on t'offre - Être au cœur du réacteur : L'IA va transformer la comptabilité plus vite que n'importe quel autre secteur. Chez Acasi, tu n'observes pas cette transformation depuis les gradins — tu en es l'un des acteurs. - Un rôle produit rare : Tu as une voix directe sur l'évolution d'un logiciel comptable utilisé par des milliers de clients. Peu de cabinets offrent ça. - Autonomie réelle dès l'arrivée : Ton portefeuille est à toi. La taille et la complexité s'adaptent à ton niveau — mais la responsabilité, elle, est immédiate. - Une rémunération compétitive : Ton package est aligné sur ton niveau d'expérience et revu régulièrement — parce qu'on sait que les bons profils ont le choix. - Tu es mémorialiste ? Toutes les formations obligatoires du stage prises en charge par Qonto, du coaching mémoire & prépa DEC à disposition et du temps réellement bloqué pour les révisions.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ ➡️ Mission: Join us as Analytics Engineer x Business Analytics and become the person our Business Analytics teams can build on without a second thought. You will own end-to-end the data models feeding Product, Growth, and Ops Finance analytics — designing scalable dbt models, pushing back on requests that would trade reliability for speed, and helping the team migrate to Omni and a real semantic layer. You will work closely with Jules Jeanroy, our Analytics Engineering Manager, and partner daily with Business Analysts across Product, Growth, and Ops Finance. The team is at a pivotal moment — investing in scalability, cutting technical debt, and building the standards that will define how Analytics Engineering works at Qonto for years to come. ➡️ As an Analytics Engineer at Qonto, you will: - Build data models Business Analytics teams trust — design and ship dbt models and tests that hold up under real, everyday use across Product, Growth, and Ops Finance - Partner with Business Analysts, not just execute for them — understand what they actually need, and push back when a request would trade long-term reliability for a quick fix - Reduce technical debt at scale — help migrate parts of the data stack to a more scalable setup, including our ongoing move to Omni - Own your projects end-to-end — take work from discovery through delivery, and follow up on its real impact instead of just closing a ticket - Scale your own workflow with AI — use AI tools to speed up documentation, testing, and modeling work, while keeping the judgment calls in your hands ➡️ What you can expect: - Join at a pivotal moment — the team is scaling and migrating to Omni; you're helping shape what comes next, not just maintaining what already exists - Room to move — grow horizontally across Business Analytics, Compliance, and Foundation scopes, or work toward mentoring and standards ownership within the BA team as a senior profile - Business partnering is core, not incidental — you'll work daily with Product, Growth, and Ops Finance stakeholders; challenging a request without damaging the relationship matters as much as your technical chops - AI is the multiplier — we use AI daily at Qonto (read our vision); we expect you to use it too, not just as a coding assistant but to speed up modeling, documentation, and testing ➡️ About your future manager: Your manager will be Jules Jeanroy, our Analytics Engineering Manager. Jules joined Qonto in March 2026 to lead the Analytics Engineering team that partners with Business Analysts. He focuses on strengthening the way Analytics Engineers and Business Analysts work together, building reliable, high-quality data foundations, and scaling data practices as Qonto grows. Before Qonto, he worked as Lead Analytics Engineer at Spendesk and as a BI Engineer at Brevo, back in the pre-dbt world. His leadership style is direct and collaborative. You can hear him talk about Analytics Engineering in French in this podcast. ➡️ About You - Analytics Engineering fundamentals — you're strong in dbt and SQL, especially dimensional modeling; you've shipped production-grade models other teams build dashboards on top of - Comfortable pushing back — you know how to challenge a stakeholder request that would hurt data quality, without shutting down the relationship - Built for scale, not just speed — you design models that hold up months later, and know when "good enough now" beats "perfect later" - AI-native work style — you use AI tools beyond just chatting, to speed up modeling, documentation, or test generation - Appetite for ownership — you're ready to take projects end-to-end, and, if senior, to help raise the team's standards too

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Head of Anti-Financial Crime Compliance (AFCC) – France, based in Paris, to lead a pivotal evolution of our AFC function. You will secure the quality of our high-risk customer decisions while building more scalable KYC/KYB processes and establishing the team as a trusted second-line partner to Product. You will work closely with Florence, who leads the broader AFC Compliance function, and manage a team of AFC specialists covering AML KYB/C and Sanctions. Your work will directly shape how Qonto translates evolving French and European AML/CFT requirements into safe, efficient and customer-focused products and processes. As Head of AFCC – France at Qonto, you will - Own high-risk customer governance: Ensure sound, timely and well-documented decisions across Enhanced Due Diligence, high-risk customer approvals and periodic reviews - Strengthen our KYC/KYB framework: Translate evolving French and European AML/CFT requirements into clear policies, guidelines, questionnaires, controls and operational processes - Advise Product on AFC risk: Assess new features and customer journeys, provide clear second-line recommendations and help teams design workable, compliant solutions - Build more scalable ways of working: Move the team progressively from production-heavy activities toward process ownership, continuous improvement and controlled automation - Lead and grow the team: Set priorities, raise the bar on regulatory judgment and develop specialists with different levels of experience What you can expect - A high-impact scope: Your decisions will influence customer onboarding, product design and Qonto’s wider AFC risk framework - A genuine build-and-transform challenge: You will protect business continuity today while designing a more scalable operating model for tomorrow - Close Product exposure: You will work directly with Product, Tech, Operations and Compliance stakeholders to turn regulation into practical solutions - A European environment: You will help create a consolidated KYC/KYB view across Qonto while partnering with local AML Officers and respecting local accountability - Meaningful ownership: This is a hands-on leadership role where technical expertise, sound judgment and the ability to make progress through ambiguity all matter About your future manager You will report to Florence, who leads the broader AFC Compliance function. She values strong regulatory judgment, pragmatism and the ability to turn complex requirements into clear, actionable decisions. She is looking for a hands-on leader who can raise the team’s expertise while building a constructive partnership with Product and Operations. About You - AFC expertise: You bring significant hands-on experience in AML/CFT, KYC/KYB, EDD, high-risk customer decisions and periodic reviews within a regulated financial institution or fintech - Second-line judgment: You have interpreted French and European requirements and used them to define policies, guidelines or controls — not only to apply existing procedures - Product partnership: You can explain complex AFC topics clearly, challenge constructively and translate regulatory constraints into implementable solutions - Leadership and improvement mindset: You have led people, experts or complex initiatives and know how to improve processes without compromising regulatory quality - Languages: You are fluent in both French and English

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join Qonto's dynamic Legal team as a Legal Intern (Product & AI) for a 6-month internship starting January 2027, where you'll dive into the cutting-edge world of fintech law. You'll work alongside Charlotte, our Head of Legal (Commercial & Product For French Market), to tackle diverse legal challenges in product development and emerging regulations — with direct impact on Qonto's growth and innovation across Europe. ➡️ What you'll do - Draft and negotiate product contracts: Assist in negotiating and drafting contracts for new Qonto products, ensuring legal compliance for the launch of new features across payment and financial tool platforms. - Apply banking law to real products: Conduct banking law analysis and assess how regulations apply to Qonto products and features, then draft the customer contracts that bring them to market. - Navigate AI regulation: Analyze and apply emerging frameworks like the EU AI Act, ensuring Qonto's AI implementations comply with transparency, fairness, and accountability requirements. - Collaborate across teams: Work with Regulatory, Product, Strategy, and Growth to ensure legal compliance while actively supporting business objectives. - Contribute to proactive legal management: Help the team stay ahead of legal priorities rather than reacting to them. ➡️ What we're looking for - The right academic background: You hold or are completing a Master 2 in French Business Law, or you've passed the bar exam and are seeking your PPI internship. - Sector experience: You've had previous internship or work experience in tech, fintech, or banking. - Strong contract skills: You can draft and negotiate contracts with precision and a business-oriented lens. - Regulatory familiarity: You have a working knowledge of banking, payments, and data protection regulations. - French and English fluency: You communicate clearly in both languages — a third European language is a definite plus. ➡️ What we can offer you - Frontline fintech law: You'll work on the legal questions that sit at the intersection of product launches, financial regulation, and AI — rarely available at this level. - Real cross-functional exposure: You'll collaborate directly with Product, Strategy, Regulatory, and Growth — not just the legal team. - AI regulatory experience before it's mainstream: The EU AI Act is new territory for everyone; you'll build expertise in it from the inside. - A lean, high-trust team: With 7 legal professionals covering all of Europe, your contributions will be visible and impactful from day one. ➡️ Your future manager You'll work directly with Charlotte, our Head of Legal (Commercial & Product For French Market), and the team. This team setup will give you strong mentorship, close teamwork, and the chance to learn from experienced professionals who combine deep legal expertise with practical fintech and product knowledge.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join Qonto's Legal team as a Legal Intern (Commercial) for a 6-month internship starting January 2027, and help protect the commercial foundations of Europe's leading business finance platform. You'll work alongside Charlotte, our head of Legal-Commercial and Product for French Market, on real contract work across Qonto's European markets from day one. ➡️ What you'll do - Draft and negotiate commercial contracts: Own a wide range of agreements (SaaS, partnerships, marketing, NDAs, professional services) to protect Qonto's interests and keep deals moving. - Maintain client-facing legal documents: Review and update our client terms and conditions, ensuring they're accurate, compliant, and easy to apply. - Build legal infrastructure: Create and maintain contract templates, and run internal training sessions to raise legal literacy across teams. - Work directly with the business: Collaborate with Marketing, Sales, and Tech to answer commercial law questions and unblock business decisions fast. ➡️ What we're looking for - Commercial law foundation: You're completing a Master 2 in French Business Law, with a specialisation or strong coursework in contract and commercial law. - Prior drafting experience: You've negotiated or drafted real contracts — through an internship, a legal clinic, or coursework that went beyond theory. - Fintech or tech exposure: You've worked in or are genuinely curious about tech, fintech, or banking environments. - English fluency: You write and communicate precisely in English — French is a plus. - AI-open mindset: You're curious about how legal tech and AI tools can make contract work smarter and faster. ➡️ What we can offer you - Real ownership from the start: You'll manage actual contract workflows, not just support legal research or doc review. - Full commercial law exposure: From SaaS agreements to client terms, you'll touch every part of the commercial legal stack. - A high-growth sector to learn in: You'll apply your legal skills to fintech — a trendy, highly regulated, and rapidly evolving industry — while contributing to a business that's growing fast. - Direct business access: You'll work shoulder-to-shoulder with Marketing, Sales, and Product — legal never operates in a silo here. ➡️ Your future manager You'll work closely with Charlotte, Head of Legal-Commercial and Product for French Market. Charlotte brings deep expertise at the intersection of legal, product, and AI topics, giving you exposure to both commercial contract work and the fast-evolving legal questions behind Qonto's product and technology roadmap.

Notre mission et nos clients : Nous créons la liberté pour que les PME réussissent, en proposant le premier espace de travail financier en Europe — avec la banque au cœur, enrichi d'outils financiers. Nous sommes fiers d'être notés 4,8 sur Trustpilot, sur la base de plus de 55 000 avis. Notre culture place la satisfaction client au cœur de tout ce que nous faisons, comme en témoigne notre Net Promoter Score de 75 (en savoir plus sur notre culture ici). Notre histoire : Fondé en 2017 par Alexandre et Steve, Qonto a grandi pour atteindre plus de 1 600 Qontoers, qui servent plus de 600 000 clients dans 8 pays européens. Rentables depuis 2023, nous n'en sommes qu'au début. Nos convictions : Nous recrutons sur les compétences et le potentiel. Avec plus de 80 nationalités, 45 % de femmes — dont 56 % au sein de notre équipe dirigeante — la diversité n'est pas un programme : c'est qui nous sommes. Nous avons construit un processus de recrutement sans discrimination, parce que les meilleures équipes se construisent sur le mérite. L'IA chez Qonto : L'IA est profondément ancrée dans notre façon de travailler (ici) — chaque Qontoer a un accès illimité aux meilleurs outils d'IA. Nous cherchons des personnes qui expérimentent sans attendre la permission, qui poussent l'IA au-delà de l'évident, et qui savent quand lui faire confiance — et quand la remettre en question. En juillet 2026, Qonto a racheté Acasi pour construire la première offre bancaire et comptable vraiment intégrée pour les entrepreneurs. Notre conviction : les entrepreneurs méritent une comptabilité certifiée, intégrée directement à leurs outils, pilotée par des pros qui ont du temps pour conseiller plutôt que pour saisir. L'IA automatise ce qui peut l'être, et le métier se déplace vers ce qui a toujours eu le plus de valeur : le conseil et la relation client. En tant que Collaborateur Comptable Expérimenté ou Mémorialiste, tu rejoindras une équipe en hypercroissance au cœur de cette transformation, avec un portefeuille de clients indépendants à piloter en autonomie et un rôle actif dans l'évolution de notre solution. ➡️ Ce que tu feras - Conseil de confiance : Tu es l'interlocuteur principal de tes clients sur leurs enjeux fiscaux, financiers, juridiques et comptables — pas un exécutant, un référent. Parmi eux, une variété de dossiers comme des professions libérales, consultants, développeurs, RH indépendants, entreprises d’e-commerce, agents immobiliers ou encore holdings. - Pilote ton portefeuille : Tu prends en charge la tenue, la révision et les obligations fiscales de tes clients (TVA, liasses fiscales, dépôt des comptes), avec des outils pensés pour aller vite sur ce qui peut être automatisé. - Façonne notre produit : Tu es le lien entre tes clients et notre équipe produit. Leurs retours, leurs frustrations, leurs besoins — tu les remontres directement et tu participes à l'évolution de la solution Acasi. - Contribues aux clôtures : Tu travailles en équipe sur les clôtures comptables périodiques, en veillant à la cohérence et à la fiabilité des comptes. - Mentoring : Tu participes à la formation de nos profils juniors et fais office de mentor pour eux. ➡️ Ce qu'on recherche - Formation comptable : DSCG, Master CCA, ou EC mémorialiste — à n'importe quelle étape de ton parcours. - Une première expérience en cabinet : 3 ans minimum. Tu connais le rythme des échéances et tu es force de proposition pour ton équipe. - Appétence pour le digital et l'IA : Tu t'intéresses à ce que la technologie change dans le métier — et tu veux travailler dans un cabinet qui en fait un avantage, pas un sujet de peur. - Envie de construire quelque chose : Acasi n'est pas un cabinet figé. Tu veux participer à ce qui se construit — pas juste occuper un poste. - Langues : français courant indispensable pour la relation client. Anglais B1 minimum — nos équipes et nos outils sont en partie en anglais. ➡️ Ce qu'on t'offre - Être au cœur du réacteur : L'IA va transformer la comptabilité plus vite que n'importe quel autre secteur. Chez Acasi, tu n'observes pas cette transformation depuis les gradins — tu en es l'un des acteurs. - Un rôle produit rare : Tu as une voix directe sur l'évolution d'un logiciel comptable utilisé par des milliers de clients. Peu de cabinets offrent ça. - Autonomie réelle dès l'arrivée : Ton portefeuille est à toi. La taille et la complexité s'adaptent à ton niveau — mais la responsabilité, elle, est immédiate. - Une rémunération compétitive : Ton package est aligné sur ton niveau d'expérience et revu régulièrement — parce qu'on sait que les bons profils ont le choix. - Tu es mémorialiste ? Toutes les formations obligatoires du stage prises en charge par Qonto, du coaching mémoire & prépa DEC à disposition et du temps réellement bloqué pour les révisions.

Join us as Regulatory Affairs & Project Manager to drive the success of Qonto's regulatory initiatives and support our continued development across Europe. Your mandate: Manage strategic regulatory projects, build trusted relationships with our banking supervisors, animate Qonto's internal governance and turn evolving requirements into clear and actionable plans. You will report to Alex Tribolet, Head of Regulatory, and join a Regulatory team of 15+ professionals within the Risk & Compliance department. ➡️ What you'll do - Coordinate strategic regulatory projects: Drive regulatory initiatives from scoping to delivery, coordinating multiple contributors and maintaining a high level of quality within ambitious timelines. - Strengthen supervisory relationships: Act as a key point of contact for the ACPR and Qonto's branch supervisors, building constructive relationships and ensuring clear, reliable and timely communication. - Turn requirements into action: Translate complex expectations into practical implementation plans and support internal teams through delivery. - Represent Qonto with impact: Adapt and simplify complex information for external supervisors, executives and cross-functional stakeholders while maintaining accuracy and credibility. ➡️ What we're looking for - Regulatory Affairs foundation: You have around 2–3 years of experience in Regulatory Affairs or Compliance within a traditional bank, a consulting firm or a regulated fintech, with exposure to banking supervisors or strategic regulatory assignments. - Project management: You enjoy bringing structure to complex initiatives, coordinating several workstreams and helping teams deliver efficiently within demanding timelines. - Push for Excellence: You take pride in producing accurate, thoughtful and high-quality work and continuously look for ways to raise the bar. - Communication: You represent Qonto professionally and can adapt, simplify and make complex information accessible to a wide range of audiences. - Ownership and curiosity: You are proactive, comfortable in an evolving environment and eager to use AI and new tools to improve how regulatory work is delivered. Professional French is required for external interactions. ➡️ What we can offer you - A dynamic and experienced team: Join 15+ Regulatory professionals within Risk & Compliance and learn from specialists covering a broad range of regulatory topics. - Meaningful ownership from the start: Lead visible initiatives, contribute directly to Qonto's development and progressively own increasingly strategic matters. - Direct external and senior exposure: Build relationships with banking supervisors and work closely with leaders and experts across Qonto. - A European and cross-functional scope: Collaborate across teams and markets on projects that connect regulation, governance and business transformation. - A fast-moving environment: Help shape Qonto's regulatory and Compliance culture in a fintech where ambition, innovation and agility reinforce one another. - An AI-first workplace: Access tools such as Notion AI and Claude and experiment with new ways to improve research, synthesis and delivery quality. ➡️ Your future manager Your manager will be Alex Tribolet, Head of Regulatory at Qonto. His path? Alex brings extensive experience in banking regulation, Compliance and engagement with banking supervisors. He joined Qonto in 2021 and created the Regulatory team from scratch. Today, his scope spans France and Qonto's international markets and covers product governance, supervisory interactions and licensing, internal governance and committees, data protection and ethics, as well as regulatory reporting. He also represents Qonto on the Board of AFEPAME, the French Payments Association. At Qonto, we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick — who knows? You may have the missing piece of the puzzle we've been searching for all along. By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Sales Development Representative to power Qonto's inbound growth in Germany. As Qonto's first SDR for Germany, you will own inbound lead qualification and demo booking for our Small Business segment, freeing our Account Executives to focus on closing and onboarding, and you will build the playbook that shapes how this function scales across our markets. This is a founding role. You will not inherit a process, you will define it. 👩‍💻🧑‍💻 As an SDR at Qonto, you will - Be the first point of contact for every inbound lead, qualifying fast and turning conversations into booked demos for our Account Executives - Build real rapport with German decision-makers (CEOs, CFOs) from the very first call, understanding their business before handing them off to the right AE - Sustain a high-tempo inbound motion: around 50 calls a day, a 5-minute response target on fresh leads, and 4 to 5 demos booked daily - Keep demos on track by chasing no-shows and rescheduling, so nothing falls through the cracks - Own the build from day one: flag what is broken, keep the CRM sharp, define the handoff standard with AEs, and lay the groundwork for the outbound motion future SDRs will run 🤔 What you can expect - A founding role: you define this function's standards from scratch, with real influence on how SDR scales at Qonto - A 100%-inbound start, with a clear opportunity to help design and launch outbound as the team grows - Close daily work with two Account Executives on your segment, plus a dedicated methodological sparring partner in Sales Enablement (an ex-SDR who knows the upmarket motion inside out) - A clear path to growing into AE, Lead SDR role as we reach our growth objectives 🤝 About your future manager Mattia Ferrario, your future manager, will be the one to help you succeed. His path? Mattia leads the German sales team at Qonto, bringing a strong understanding of the local SMB market and the day-to-day realities of high-velocity inbound sales. He will work closely with you as you build the SDR function, define the collaboration model with Account Executives, and scale the motion over time. 🏅 About You - German: native or fully fluent. You will spend your day on the phone with German SMB decision-makers, this is non-negotiable - Minimum 1 year as an inbound SDR or in sales development, ideally selling to SMBs in the 10 to 50 employee range, speaking directly with CEOs, CFOs and financial decision-makers - You self-organize and stay disciplined through high daily call volume, without close supervision. Autonomy is core to this role, not a bonus - You are comfortable living in a CRM daily (Salesforce or HubSpot) - You bring genuine curiosity about outbound prospecting and an ownership-driven approach to fixing broken processes - You see long-term potential in the SMB segment, you do not treat it as a stepping stone At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

Notre mission et nos clients : Nous créons la liberté pour que les PME réussissent, en proposant le premier espace de travail financier en Europe — avec la banque au cœur, enrichi d'outils financiers. Nous sommes fiers d'être notés 4,8 sur Trustpilot, sur la base de plus de 55 000 avis. Notre culture place la satisfaction client au cœur de tout ce que nous faisons, comme en témoigne notre Net Promoter Score de 75 (en savoir plus sur notre culture ici). Notre histoire : Fondé en 2017 par Alexandre et Steve, Qonto a grandi pour atteindre plus de 1 600 Qontoers, qui servent plus de 600 000 clients dans 8 pays européens. Rentables depuis 2023, nous n'en sommes qu'au début. Nos convictions : Nous recrutons sur les compétences et le potentiel. Avec plus de 80 nationalités, 45 % de femmes — dont 56 % au sein de notre équipe dirigeante — la diversité n'est pas un programme : c'est qui nous sommes. Nous avons construit un processus de recrutement sans discrimination, parce que les meilleures équipes se construisent sur le mérite. L'IA chez Qonto : L'IA est profondément ancrée dans notre façon de travailler (ici) — chaque Qontoer a un accès illimité aux meilleurs outils d'IA. Nous cherchons des personnes qui expérimentent sans attendre la permission, qui poussent l'IA au-delà de l'évident, et qui savent quand lui faire confiance — et quand la remettre en question. En juillet 2026, Qonto a racheté Acasi pour construire la première offre bancaire et comptable vraiment intégrée pour les entrepreneurs. Notre conviction : les entrepreneurs méritent une comptabilité certifiée, intégrée directement à leurs outils, pilotée par des pros qui ont du temps pour conseiller plutôt que pour saisir. L'IA automatise ce qui peut l'être, et le métier se déplace vers ce qui a toujours eu le plus de valeur : le conseil et la relation client. En tant que Collaborateur Comptable, tu rejoindras une équipe en hypercroissance au cœur de cette transformation, avec un portefeuille de clients à piloter en autonomie et un rôle actif dans l'évolution de notre solution. ➡️ Ce que tu feras - Conseil de confiance : Tu es l'interlocuteur principal de tes clients sur leurs enjeux fiscaux, financiers, juridiques et comptables — pas un exécutant, un référent. Parmi tes clients, une variété de dossiers comme des professions libérales, consultants, développeurs, RH indépendants, entreprises d’e-commerce, agents immobiliers ou encore des holdings. - Pilote ton portefeuille : Tu prends en charge la tenue, la révision et les obligations fiscales de tes clients (TVA, liasses fiscales, dépôt des comptes), avec des outils pensés pour aller vite sur ce qui peut être automatisé. - Façonne notre produit : Tu es le lien entre tes clients et notre équipe produit. Leurs retours, leurs frustrations, leurs besoins — tu les remontres directement et tu participes à l'évolution de la solution Acasi. - Contribues aux clôtures : Tu travailles en équipe sur les clôtures comptables périodiques, en veillant à la cohérence et à la fiabilité des comptes. ➡️ Ce qu'on recherche - Formation comptable : DSCG, Master CCA, ou EC mémorialiste — à n'importe quelle étape de ton parcours. - Une première expérience en cabinet : 6 mois minimum avec du front-client, en alternance ou en poste. Tu connais le rythme des échéances et sais interagir en direct avec tes clients. - Appétence pour le digital et l'IA : Tu t'intéresses à ce que la technologie change dans le métier — et tu veux travailler dans un cabinet qui en fait un avantage, pas un sujet de peur. - Organisation et écoute : Tu jongleras avec plusieurs dossiers et plusieurs clients. L'écoute et la rigueur ne sont pas négociables. - Envie de construire quelque chose : Acasi n'est pas un cabinet figé. Tu veux participer à ce qui se construit — pas juste occuper un poste. - Langues : français courant indispensable pour la relation client. Anglais B1 minimum — nos équipes et nos outils sont en partie en anglais. ➡️ Ce qu'on t'offre - Être au cœur du réacteur : L'IA va transformer la comptabilité plus vite que n'importe quel autre secteur. Chez Acasi, tu n'observes pas cette transformation depuis les gradins — tu en es l'un·e des acteurs·rices. - Un rôle produit rare : Tu as une voix directe sur l'évolution d'un logiciel comptable utilisé par des milliers de clients. Peu de cabinets offrent ça. - Autonomie réelle dès l'arrivée : Ton portefeuille est à toi. La taille et la complexité s'adaptent à ton niveau — mais la responsabilité, elle, est immédiate. - Une rémunération compétitive : un salaire fixe à 40 000€ brut/an, associé à une prime à la performance pendant la période fiscale — parce qu'on sait que les bons profils ont le choix.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Principal Backend Engineer in the Foundations domain and help scale the critical systems that power Qonto's 600,000+ customers — before they become bottlenecks. You'll drive company-wide backend initiatives spanning transactions, search, monetization, permissions, and integrations. ➡️ What you'll do - Anticipate and solve scale challenges before they hit: You'll map technical risks across Foundations' core systems — ~600k daily transactions approaching 1B total, search indexing, billing — and drive the architectural work that keeps Qonto's growth ahead of its infrastructure. - Lead broad, high-stakes technical initiatives: You'll own end-to-end programs spanning multiple teams, touching Legal, Risk, Compliance, and leadership, with real business consequences. - Shape the platform's future: You'll identify where Foundations needs to invest next — from granular permissions to AI-native integrations — and translate those bets into technical roadmaps. - Multiply the engineering org around you: You'll raise the bar for groups of engineers through mentoring, coaching programs, and technical enablement — not just one-on-ones. - Bridge business goals and backend decisions: You'll connect company and customer needs to concrete technical plans and communicate them clearly to engineers and executives alike. ➡️ What we're looking for - Large-scale backend architecture: You've designed and scaled high-volume systems — transactions, search/indexing, billing, or similar — under real growth pressure. - Company-wide technical leadership: You've driven complex, multi-team initiatives that touched Legal, Risk, Compliance, and leadership, and you can tie every technical decision to a business outcome. - Autonomous by default: You thrive in ambiguous environments, map ecosystems yourself, surface risks early, and propose initiatives without waiting for direction. - Multiplier, not just contributor: You've raised the bar for groups of engineers through mentoring programs, documentation, or structured technical enablement. - AI in your workflow: You use AI tools to accelerate how you architect, prototype, and communicate — and you're excited about what AI-native integrations could unlock for a platform like ours. ➡️ What we can offer you - Scale Qonto's next chapter: Usage and data volumes are growing fast — you'll architect solutions before systems become bottlenecks, not after. - The largest engineering domain at Qonto: Foundations spans ~110 backend engineers across internal tooling, monetization, integrations, transactions, permissions, and automation — it's genuinely Principal-scale scope. - Complex, urgent, business-critical challenges: From search indexing trade-offs at 1B+ interactions to AI-native integrations, the technical problems here directly shape the product millions of customers use daily. - Real ownership over technical direction: You'll identify what matters, propose the roadmap, and drive execution — with the autonomy to shape the domain's future. Don't check every box? If you're excited by the scope and feel strongly about the mission, we'd love to hear from you anyway.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer KYC/KYB to own the KYB/KYC lifecycle for Qonto's German business customers, based in our Barcelona office. You will report to Rafael Hajzeri, Lead of the Customer Onboarding Lifecycle team for Germany. You won't be handling account usage questions — your focus is the structured, compliance-driven work that happens after a customer is validated: periodic reviews, data remediation, and documentation. ➡️ What you'll do - Own lifecycle reviews: Conduct periodic KYB/KYC re-reviews for German business customers, managing your caseload through Qonto's internal tools. - Handle customer support: Reach out to customers via email, chat, and phone to collect updated documentation or resolve data gaps — direct client communication is a regular part of the role. - Identify process gaps: Spot recurring blockers, inconsistencies in documentation flows, or tool limitations and flag them to the team — your observations feed directly into how the team improves its processes and knowledge base. - Maintain knowledge resources: Contribute to and update internal documentation via Notion AI, ensuring the team's knowledge base reflects current procedures and regulatory requirements. - Operate with precision on compliance cases: Work on cases with legal and regulatory implications — an overlooked data point or an unclear client communication can directly affect a customer's account status. ➡️ What we're looking for - 1–2 years in a customer-facing role: You've worked in customer support, onboarding, or success — ideally in a structured environment with KPIs. You don't need to come from KYC/KYB specifically, but you need to be comfortable with process-driven work and accountability. - Native-level German: You'll communicate directly with German business owners and entrepreneurs. The bar is high — your written German needs to be precise, professional, and clear, because errors in compliance communications have consequences. - Attention to detail in complex cases: You read carefully before acting. You notice when something doesn't add up and you ask rather than assume. This matters most when cases have regulatory implications. - Composure under pressure: Lifecycle reviews can stack up. You stay methodical and solution-focused when the queue is long and cases are ambiguous. - Improvement mindset: You don't just process tickets — you notice patterns, flag blockers, and contribute to making the team's tools and processes sharper. ➡️ What we can offer you - Substance from day one: You'll work on KYB/KYC lifecycle cases — compliance reviews, remediation campaigns, risk-class-based re-validations — with real regulatory weight. The learning curve is steep and intentional. - A team being built deliberately: The team is structured around distinct ownership areas with a defined mission per person, not a generic shared task list. - Tools that match the work: You'll use Aircall for client calls and Notion AI for knowledge management. ➡️ Your future manager Your manager will be Rafael Hajzeri, Lead of the Customer Onboarding Lifecycle team for Germany, based in Barcelona. - His path? Originally from Germany, Rafael started his career in hospitality before transitioning into customer support. He has been with Qonto for almost four years, growing with the company into his current role as KYB/KYC Operations Lead – Lifecycle Germany. - What does he bring to the team? Rafael built the KYB/KYC Lifecycle team around defined ownership areas and structured processes — each team member owns a specific mission rather than a shared queue. He runs interviews conversationally, prioritises character and thinking alongside technical fit, and is deliberate about who joins the team.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Team Lead – Social Care & Internal Support to build and run Qonto's brand-new reactive team in Customer Care France. You'll own the situations that matter most for our reputation: social media, sensitive client escalations, frontline incident support, and online ratings — all under the guidance of Louis, our Head of Customer Care France. ➡️ What you'll do - Own Social Care end-to-end: Lead the team to deliver fast, high-quality support across X, Facebook, Instagram, LinkedIn, TikTok, and YouTube — reactive when it's urgent, proactive before it escalates; - Handle sensitive escalations: Take over direct client escalations from non-standard channels, diagnose fast, coordinate the right stakeholders, and drive resolution; - Be the real-time lifeline for frontline teams: Run Slack-based internal support during urgent situations and own incident communication for the entire Customer Care organization; - Close the loop on reviews: Monitor Trustpilot, Google Reviews, and app store ratings, recover dissatisfied customers, and ensure the signal turns into fixes; - Build the operating model from scratch: Define playbooks, escalation paths, KPIs, and coverage schedules for the team. ➡️ What we're looking for - People manager in customer ops: You've led teams in customer support or operations for 5+ years and know how to coach people who work under pressure; - Social Care background: You have hands-on experience in social media support, listening, and moderation — the support kind, not content planning; - Sharp judgement under pressure: You make fast, sound calls in ambiguous situations and can coach a team to do the same; - AI-ready: You use AI tools to sharpen how your team works — from drafting responses to spotting patterns — and you bring others along; - Fluent in French and English: You write with precision and tone in French and English; Spanish or Italian is a plus. ➡️ What we can offer you - Strategic Impact: This team is brand new — you'll define the operating model, the standards, and the culture from day one; - High-stakes, high-visibility: Your team handles the situations that matter most to Qonto's reputation, with a direct line to leadership when it counts; - Cross-functional reach: You'll work with Brand, product teams, and external BPO partners — not siloed in a support queue; - Room to grow: As the team proves its model, scope, size, and influence follow. ➡️ Your future manager Your manager will be Louis, our Head of Customer Care France at Qonto. Louis came from nearly 6 years at BCG as a consultant and project leader before joining Qonto as Strategic Projects Manager — and stepped into leading Customer Care France. He values structured thinking applied to real operational problems: expect clear frameworks, high standards, and a manager close enough to the work to roll up their sleeves.

Join us as a Product Manager to build the accounting products that will make Qonto the default finance workspace for SMEs across Germany and beyond. You'll own our accounting expansion in the German market end-to-end — shaping the product strategy, deepening our local offering, and defining what we build next — in one of the most fragmented and locally complex domains in fintech: German accounting, bookkeeping, and the DATEV ecosystem. You will report to Paul Mourot, Head of Product for Accounting. ➡️ What you'll do - Own your product roadmap end-to-end: Define what we build, why, and in what order — working with engineers, designers, and domain experts to ship features that make a real difference for SMEs and their accountants in Germany. - Go deep on German accounting workflows and develop a sharp understanding of how accounting actually works in Germany. - Define and execute the German accounting strategy by understanding customer needs, evaluating what to build vs. partner on, and shaping an offer that's genuinely useful to German SMEs, not just a localized version of what works elsewhere. - Ship faster with AI: Use AI tools (Dust, Notion AI, Claude) and leverage AI as a product lever, identifying where automation and intelligence can transform accounting from a chore into a competitive advantage. - Challenge the status quo: Question assumptions, prototype fast, and push for the best possible product. - Work with maximum squad autonomy: Your squad owns its roadmap, picks its approaches, and ships independently. No layers of approval, no waiting on committees. ➡️ What we're looking for - Deep German accounting domain expertise as you've worked at or closely with a German accounting-tech company. - 5+ years as a Product Manager: Concrete examples of products you took from 0 to 1 or significantly scaled. You think in outcomes, not features, and you're comfortable making hard trade-offs. - AI-native workflow: You use AI to supercharge how you work — from research and analysis to spec writing and user testing. You see AI as a product lever, not just a productivity hack. - German fluency, strong English: You're able to navigate the German market natively — accounting is intensely local, and firsthand understanding of the landscape matters. Strong English is required to work cross-functionally across Qonto's European teams. ➡️ What we can offer you - A market being completely transformed: You'll be building Qonto's accounting offer in this market from the ground up and shaping the strategy. - Squad autonomy as the default: You own your decisions and ship without red tape. No committees, no approval chains. - Unlimited access to the best AI tools: Claude, Dust, Notion AI, Cursor, Copilot — every tool you need, no permission required. ➡️ Your future manager Your manager will be Paul Mourot, Head of Product for Accounting. - His path? Paul was CPO and co-founder at Semana (3+ years), Head of Product at BCG Digital Ventures, and CPO at Tiime — an accounting-tech platform — for nearly 4 years. Before that, he led product at AppTurbo, managing a team of designers, data analysts, and POs. He joined Qonto in 2025 to build the accounting product line. He knows the accounting domain from the inside, he's built products for it before. - What does he bring to the team? Real ownership for his PMs. You define the vision for your scope and you're accountable for the results. His approach: hire great people, give them context and autonomy, and create an environment where the best ideas win.

Our mission: Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe's leading finance workspace. Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 600,000 customers with a team of 1,600+ Qontoers across Europe. Our beliefs: We evaluate applicants based on skills and potential — no boxes to tick. Our team is 55% international, 44% women, and 20% parents. Discover the steps we took to create a discrimination-free hiring process. ⭐ Mission Join us as a Freelance Full-Stack Engineer to build one of Qonto's first internal applications: a modern, high-quality People platform that transforms the daily experience of 1,700+ Qontoers - from compensation cycles and performance reviews to everyday HR workflows. You'll work hand-in-hand with Mélodie, our Head of People Systems, on a high-ownership mission: co-define the product vision, design the architecture, and ship to production. This is not a staff-augmentation engagement - it's a mandate for someone who builds like an owner. 👩‍💻🧑‍💻 As a Freelance Full-Stack Engineer, you will • Ship the People platform MVP by December 2026: migrate key Workday modules into a custom internal app (React for the front, Go for the back) that handles comp cycles, performance reviews, and daily HR workflows for 1,700+ Qontoers - on time and with zero compromise on quality. • Co-define the product vision and roadmap with Mélodie: run user discovery with People teams, challenge specs, and help decide what gets built first - not just how to build it. • Design for security and compliance from day one: architect systems that handle sensitive People data (GDPR, access controls, data residency) with the rigor the context demands. • Ship faster with AI: leverage AI tools (Cursor, Claude Code, Copilot…) in your daily workflow and build AI-enabled features where they create real leverage for the People team. • Enable long-term adoption: document your work, run training sessions, and set up governance so the People team can own and evolve the tools long after the mission ends. 🏅 What we're looking for • Strong full-stack engineering (backend primary): You've shipped production apps end-to-end, handling sensitive data. React and Go are familiar - but we're evaluating craft and delivery capacity, not your exact stack. • AI-native workflow: You use AI tools daily to ship faster - code generation, testing, architecture support. Not experimenting - actually delivering. • Architecture & security instincts: You design for GDPR, access control, and data residency from the start. Security is not an afterthought. • Product engineer mindset: You've shaped what to build, not just how. You run user discovery, challenge specs, and iterate on real feedback. • High autonomy + owner mindset: You've delivered complex, ambiguous projects with minimal guidance. You set your own priorities, communicate proactively, and unblock yourself. • Bonus: Experience with HRIS/People tools (Workday, ATS, Payroll systems) or internal tooling for large organizations. 🔧 What you'll get • A greenfield mandate with direct access to decision-makers - no layers of approval, no waiting on committees • A stack built on React and Go, and the Workday REST middleware - adaptability valued over stack matching • Unlimited access to AI tools: Cursor, Claude Code, Copilot, Notion AI • A culture where autonomy is the default: you own the architecture, set the direction, and ship • A mission with direct impact on every Qontoer's daily life from day one 🤝 Your manager & main point of contact You'll work day-to-day with Sébastien, Lead Corporate Automation, your functional lead for this mission, as well as Justine, our first engineer on the mission - and collaborate closely with Mélodie, Head of People Systems, on the People side of the scope. Sébastien brings 15+ years of experience as a Staff Engineer / Tech Lead on SAP and corporate systems, with stints at Sopra Steria, nearly a decade at CANAL+ Group (where he led the S/4HANA conversion and cloud migration), and VINCI Energies. He joined Qonto in September 2025 to lead Corporate Automation. Expect a hands-on, lean-minded leader who values technical excellence, clear ownership, and pairing - someone who'll spar with you on solutions and roll up his sleeves to ship the right outcome. 💬 Hiring Process • A first interview (1 hour): with Samy (your Recruiter) • A skills test (done asynchronously and then debriefed with Sébastien) to demonstrate how you think and give you a taste of what working at Qonto could be like We aim to have the hiring process last 10 days max, from first interview to potential offer🤞 If you've read this far and thought "that sounds like me but I don't check every box" — apply anyway. We hire on potential and mindset, not checklists. ---------------------------------- 🔒 Your security matters to us Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates. If you receive a suspicious message claiming to be from Qonto, please report it right away (support@qonto.com) ----------------------------------

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Senior Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's French market customers from scams and fraudulent activities. You will report to Anamaria, our Senior Team Lead Fraud ➡️ What you'll do - Transaction monitoring: Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities - Risk assessment: Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention with limited need for oversight - Investigation and prevention: Independently investigate complex fraud cases and implement preventive measures across financing and payment products - Project ownership: Own medium-scale projects end-to-end, aligned with team objectives set by your Lead - Coaching: Support junior analysts and new joiners on complex cases as needed - Cross-team collaboration: Work with Risk and Security teams to strengthen fraud detection capabilities and align strategies - Quality and efficiency: Deliver high-quality, timely fraud analysis while maintaining customer satisfaction and operational efficiency ➡️ What we're looking for - Fraud/AML experience: Solid experience in fraud detection or AML, with demonstrated ability to independently handle complex cases - Languages: Bilingual in English and French: Portuguese is a nice to have - Investigative mindset: Strong evidence-based and creative thinking skills to detect patterns and solve complex fraud cases - Communication skills: Confident communicating with customers and counterparties, including in sensitive situations - Coaching ability: Comfortable supporting junior analysts or new joiners on casework when needed - Learning mindset: Open to feedback and motivated to keep sharpening skills and knowledge ➡️ What we can offer you - Established, specialized team: Join a mature Fraud team with defined levels, documented processes, and real operating rhythms. - Real ownership: Full ownership of your caseload and end-to-end ownership of medium-scale projects. - Breadth of casework: Handle the full range of fraud typologies, from private scams to social engineering fraud and financing-product fraud - Process ownership: Help build fraud detection processes and tools from the ground up as the team scales - Continuous learning: Regular training and knowledge-sharing sessions to keep pace with emerging fraud trends ➡️ Your future manager Your manager will be Anamaria, our Senior Team Lead Fraud. Anamaria has been at Qonto for nearly 7 years, growing from AML-CFT Analyst to leading the Fraud team across France, Spain, and Portugal. She brings deep hands-on expertise in fraud prevention and AML-CFT built entirely within Qonto, with a strong understanding of how the organisation operates across markets. Anamaria values agility, collaboration, and a proactive approach to emerging threats — she will support your ramp-up closely while trusting you to take ownership of your case.Y

Unsere Mission und Kunden: Wir schaffen die Freiheit für KMUs, erfolgreich zu sein - mit Europas führendem Finanz-Workspace, der Banking als Kern mit leistungsstarken Finanztools verbindet. Wir sind stolz auf unsere Trustpilot-Bewertung von 4,8, die auf über 55.000 Rezensionen basiert. Kundenzufriedenheit steht im Mittelpunkt unseres Handelns (und hier) - belegt durch einen Net Promoter Score von 75. Unser Weg: 2017 von Alexandre und Steve gegründet, ist Qonto auf über 1.600 Qontoers gewachsen, die mehr als 600.000 Kunden in acht europäischen Ländern betreuen. Seit 2023 sind wir profitabel - und das ist erst der Anfang. Unsere Überzeugungen: Wir stellen nach Fähigkeiten und Potenzial ein. Mit über 80 Nationalitäten, 45 % Frauen im Unternehmen und 56 % Frauen in unserem Leadership-Team ist Diversität kein Programm – sie ist Teil unserer DNA. Wir haben einen diskriminierungsfreien Einstellungsprozess aufgebaut, weil die besten Teams auf Leistung basieren. KI bei Qonto: KI ist fest in unsere Arbeitsweise integriert (hier). Jede/r Qontoer/in hat unbegrenzten Zugang zu den besten KI-Tools. Wir suchen Menschen, die experimentieren, ohne auf Erlaubnis zu warten, KI über das Offensichtliche hinaus nutzen und wissen, wann man ihr vertrauen kann - und wann man sie hinterfragen sollte. ------------------------------------------------------------------------------------------------------ Werde Teil unseres Customer Care Teams als Customer Care Agent Deutschland und unterstütze deutsche Unternehmer und Selbstständige bei komplexen Anfragen rund um Zahlungsdienstleistungen und Kontoverwaltung. Du betreust ein Portfolio deutscher Geschäftskunden und sorgst für ein reibungsloses Banking-Erlebnis. Du berichtest an Sanja Kadžibanov, die unser Customer Care Team Deutschland leitet. Standort: Belgrad (Büro) oder remote in Serbien. ➡️ Was du tun wirst - Komplexe Kundenanfragen bearbeiten: Kontopfändungen, blockierte Zahlungen, Kontoschließungen, erweiterte Sorgfaltspflichtprüfungen — du bearbeitest anspruchsvolle Fälle mit Sorgfalt und Präzision. - Zahlungsdienstleistungen unterstützen: Kunden bei Fragen und Problemen rund um Zahlungen, Überweisungen und Kontoaktivitäten beraten und schnelle Lösungen liefern. - VIP-Eskalationen priorisieren: Anfragen wichtiger Kunden mit besonderer Aufmerksamkeit bearbeiten und sicherstellen, dass ihre Anliegen zeitnah gelöst werden. - Wissensbasen effizient nutzen: Schnell durch unsere Wissensdatenbanken navigieren, um präzise Informationen zu finden und Kunden kompetent zu beraten. - Zur kontinuierlichen Verbesserung beitragen: Muster in Kundenanfragen identifizieren und Erkenntnisse teilen, die zur Verbesserung unserer Prozesse und Produkte beitragen. ➡️ Was wir suchen - Erfahrung im Kundenservice: Mindestens ein Jahr in einem kundenorientierten Bereich, idealerweise im Finanz- oder Dienstleistungssektor. Du hast komplexe Fälle bearbeitet, nicht nur Standardanfragen. - Exzellente Deutschkenntnisse: Fließend mit ausgezeichneter Grammatik, Rechtschreibung und Zeichensetzung — du schreibst auf dem Niveau, das deutsche Geschäftskunden erwarten. Gute Englischkenntnisse ebenfalls erforderlich. - Kundenorientierung: Du zeigst Empathie und kommunizierst auch in schwierigen Situationen professionell und lösungsorientiert. - Detailorientierung: Du arbeitest präzise und sorgfältig, besonders bei Fällen mit rechtlichen Implikationen — ein übersehenes Detail kann den Fall verändern. - Belastbarkeit: Du behältst auch bei hohem Ticketvolumen einen klaren Kopf und bleibst lösungsorientiert. ➡️ Was wir dir bieten - Abwechslungsreiche, anspruchsvolle Fälle: Pfändungen, Compliance-Prüfungen, blockierte Zahlungen — das ist kein First-Level-Support. Die Komplexität deiner Arbeit ist von Tag eins an hoch. - Direkter Einfluss auf das Kundenerlebnis: Qontos Kundenzufriedenheit im deutschen Markt hängt direkt von der Qualität deiner Arbeit ab. Dein Feedback fließt in Produkt- und Prozessverbesserungen ein. - Ein Team mit über 100 Mitarbeitern: Du arbeitest in einer etablierten Customer Care Organisation mit klaren Strukturen — Team Leads, Eskalationswege und regelmäßige Teambuilding-Events. - Flexibilität: Zwei Bürotage pro Woche in Belgrad, ansonsten remote in Serbien. ➡️ Über deine zukünftige Führungskraft Deine Managerin wird Sanja Kadžibanov sein, die das Customer Care Team Deutschland leitet. - Ihr Werdegang? Fast 8 Jahre bei Qonto — Sanja ist von CRM Lead (Cards & Expense Management) über Lead Customer Success Payment Services Germany zur Senior Lead Customer Care aufgestiegen. Sie hat einen Bachelor in Germanistik (Universität Belgrad) und einen Master in professioneller Übersetzung Deutsch. Sie kennt den deutschen Markt, die Sprache und die Kundenerwartungen aus erster Hand. - Was bringt sie dem Team? Sanja hat ihre Karriere bei Qonto von Grund auf aufgebaut und weiß genau, wie man in dieser Organisation wächst. Sie legt Wert auf exzellente Deutschkenntnisse, Präzision und Kundenorientierung — und fördert aktiv die Entwicklung ihres Teams.

Unsere Mission und Kunden: Wir schaffen die Freiheit für KMUs, erfolgreich zu sein - mit Europas führendem Finanz-Workspace, der Banking als Kern mit leistungsstarken Finanztools verbindet. Wir sind stolz auf unsere Trustpilot-Bewertung von 4,8, die auf über 55.000 Rezensionen basiert. Kundenzufriedenheit steht im Mittelpunkt unseres Handelns (und hier) - belegt durch einen Net Promoter Score von 75. Unser Weg: 2017 von Alexandre und Steve gegründet, ist Qonto auf über 1.600 Qontoers gewachsen, die mehr als 600.000 Kunden in acht europäischen Ländern betreuen. Seit 2023 sind wir profitabel - und das ist erst der Anfang. Unsere Überzeugungen: Wir stellen nach Fähigkeiten und Potenzial ein. Mit über 80 Nationalitäten, 45 % Frauen im Unternehmen und 56 % Frauen in unserem Leadership-Team ist Diversität kein Programm – sie ist Teil unserer DNA. Wir haben einen diskriminierungsfreien Einstellungsprozess aufgebaut, weil die besten Teams auf Leistung basieren. KI bei Qonto: KI ist fest in unsere Arbeitsweise integriert (hier). Jede/r Qontoer/in hat unbegrenzten Zugang zu den besten KI-Tools. Wir suchen Menschen, die experimentieren, ohne auf Erlaubnis zu warten, KI über das Offensichtliche hinaus nutzen und wissen, wann man ihr vertrauen kann - und wann man sie hinterfragen sollte. ------------------------------------------------------------------------------------------------------ Werde Teil unseres Field Sales Teams in Deutschland und hilf uns, größere KMU dort zu gewinnen, wo Online-Kanäle nicht hinreichen. Von Berlin aus bringst du unsere Business-Finance-Lösung - Konto, Rechnungsstellung und Buchhaltung in einem - auf einen dichten Event-Kalender quer durch Deutschland, unter der Anleitung von Louis, der die Rolle des Head of Business Development für Zentraleuropa aktuell als Freelancer übernimmt, bis die feste Besetzung steht. ➡️ Was du bei uns bewirkst - Event-Roadmap abdecken: Du bist vor allem auf Events in Berlin unterwegs, aber auch in Köln, Düsseldorf, München, Frankfurt und im Rhein-Ruhr-Gebiet – an Ständen, in Panels und auf Speaker-Slots. In der Hochsaison sind es bis zu 2 Events pro Woche. - Leads erzeugen und abschließen: Du baust dir aus jedem Event eine Pipeline auf, verfolgst sie konsequent nach und wandelst sie in unterschriebene Verträge um. - Größere Kund:innen gewinnen: Du sprichst gezielt Unternehmen an, die online nicht erreichbar sind, und erklärst ihnen ein Produkt, das mehr als ein Einzeltool ist. ➡️ Was du mitbringst - 2-3 Jahre Sales-Erfahrung: Du hast bereits aktiv Neukunden akquiriert, statt nur Bestandskunden zu betreuen. - Hunter-Mentalität: Du gehst proaktiv auf potenzielle Kund:innen zu, statt auf eingehende Leads zu warten. - Sicherheit im Verkauf komplexer Produkte: Du erklärst mehrteilige Lösungen verständlich, statt nur ein Einzelprodukt zu pitchen. - Fließend Deutsch und Englisch: Du wechselst mühelos zwischen beiden Sprachen im Kundengespräch. - Offenheit für KI-gestütztes Arbeiten: Du nutzt KI-Tools selbstverständlich, um Leads zu recherchieren und Follow-ups vorzubereiten. ➡️ Was wir dir bieten - Abwechslungsreiche Events: Kein Termin gleicht dem anderen – von Ständen über Panels bis zu Speaker-Slots, quer durch Deutschland. - Direkte Kundennähe statt Umwege: Du akquirierst Upmarket-Kund:innen selbst, statt über Partner zu gehen – deine Ergebnisse zählen unmittelbar. - Teil eines historischen Schritts: Qonto entwickelt sich Richtung Bank weiter, mit eigenen Finanzierungs- und Lending-Angeboten – du bist von Anfang an dabei, wenn wir das in Deutschland testen. ➡️ Deine zukünftige Führungskraft Du berichtest an Louis, der aktuell als Freelancer die Position des Head of Business Development für Zentraleuropa übernimmt, bis die feste Besetzung steht. Vor Qonto war er in der Unternehmensberatung bei der Deutschen Bank und im Business Development bei Solarisbank tätig, bevor er knapp vier Jahre lang Strategie- und Corporate-Development-Themen bei Qonto verantwortete. Erwarte kein festes Skript: Er gibt die Richtung vor und vertraut dir dann, deinen eigenen Weg zu finden.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Staff AI Product Manager to enhance Qonto's customer experience through innovative solutions. You'll drive the maturity and scalability of our ML/AI capabilities, addressing concrete business problems while fostering innovation. You will work closely with Daniele Garbarino, our VP Data, to support AI products developments that significantly impact our 600,000+ customers' financial management experience. ➡️ What you'll do - Own the AI product roadmap end-to-end: Define what we build, why, and in what order — gathering insights from engineering, data science, and business teams to develop a prioritized strategy that addresses real customer needs. - Drive key AI product initiatives: Lead the definition and design of AI solutions for products like Attachment Matcher, Transaction Categorizer, and Cashflow Management — from discovery through delivery. - Collaborate across the full stack: Work with data scientists, engineers, and business stakeholders to ensure successful implementation of LLM/AI capabilities that drive measurable business value. - Own your decisions and communicate them clearly: Articulate the rationale behind priorities and engage key stakeholders — including customers, product, and executive teams. - Continuously improve through data: Monitor and analyze the performance of models and products, making data-driven recommendations to raise the bar. ➡️ What we're looking for - Product management experience with a LLM/AI focus: You have proven experience in product management, with concrete examples of ML or AI products you took from 0 to 1 or significantly scaled. You think in outcomes, not features. - Technical fluency in ML: You have a solid grasp of machine learning concepts and applications, allowing you to collaborate effectively with technical teams and translate complex ideas into product requirements. - Strong stakeholder management: You excel at building relationships with diverse stakeholders and communicating complex technical concepts to non-technical audiences. - Analytical thinking: You make data-driven decisions that balance customer needs with business objectives — and you're comfortable with hard trade-offs. - Strategic vision: You can develop a compelling product vision and roadmap that aligns with company goals and delivers measurable impact. ➡️ What we can offer you - A domain being reshaped by AI: ML is transforming financial services — from expense categorization to cashflow forecasting. You'll build products at the frontier of what's possible, not maintain existing ones. - Squad autonomy as the default: You own your roadmap and ship without red tape. No approval chains, no waiting on committees. - Real impact at scale: Your work will directly affect how 600,000+ SMEs manage their finances every day. - Cross-functional collaboration: You'll sit at the intersection of product, data science, and engineering — with a team that values craft and moves fast. ➡️ About your future manager You'll report to Daniele, VP Data, who brings deep expertise in scaling data organizations at high-growth companies. Daniele is passionate about building data-driven cultures and has a track record of developing analytics leaders. He'll provide you with the strategic context and support needed to establish AI Product as a key strategic function at Qonto, while giving you the autonomy to shape our product vision.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ ⭐ Mission Join Qonto as a Senior Strategic Finance Business Partner and play a pivotal role in shaping our business vision. You will be the dedicated financial partner to our VP Upmarket and our Portugal Director, own the consolidation of Qonto's global revenue performance. This is a unique hybrid role, deliberately designed at the intersection of central Strategic Finance and regional business partnering, covering some of our highest-growth strategic priorities. 👩‍💻🧑‍💻 As a Senior Strategic Finance Business Partner at Qonto, you will - Act as the dedicated Financial Business Partner for the VP Upmarket and Country Director, guiding them in their strategic business decisions while guaranteeing financial performance. - Serve as the Regional FP&A for Portugal, managing full-cycle budgeting, forecasting, and variance analysis for both markets. - Own the consolidation of Qonto's global revenue performance — act as the "control tower" for group-level financial figures, setting the cadence for deep dives and challenging business owners on their metrics. - Autonomously leverage AI tools and automation to build scalable workflows, accelerate financial analysis, and improve the quality of outputs within your perimeter. 🤔 What you can expect - Market/Team Context: A newly created, highly impactful hybrid role within the Strategic Finance team, supporting both central and regional scopes in a fast-scaling environment. This role was designed to cover four of Qonto's most strategic financial gaps simultaneously: Upmarket growth, new market expansion, and group revenue consolidation. - Methodologies, how we work, and what we value: We apply the "Qonto Way" (inspired by Lean management) to continuously improve our processes. We value high autonomy, deep business acumen, and an assertive yet highly collaborative approach. - Examples of successful projects we recently worked on: Structuring the financial framework for new market entries, building the unit economics model for the Upmarket segment, and revamping Qonto's revenue consolidation process. - Tools we use: Advanced financial modeling tools, Excel/Google Sheets, Anaplan, and cutting-edge AI and automation solutions to streamline Strategic Finance processes. 🤝 About your future manager - Their background: You will report directly to Nathalie, our Strategic Finance Director. She started her career in a Big 4 firm before moving into corporate FP&A roles across Business Partnering and Revenue at tech and entertainment companies like Criteo, Ubisoft, Solocal, and Activision-Blizzard. She joined Qonto and leads a talented Strategic Finance team of five people. - What do they bring to the team? Nathalie brings extensive expertise in fast-growing and business transformation environments. She will support you in developing your scope, provide you with the keys to master your topics, and foster your continuous growth and learning. 🏅 About You - FP&A Process Excellence: You have 6 years of demonstrated experience in budgeting, forecasting, variance analysis, month-end closing, and management reporting in fast-paced, scaling organizations. - Financial Modeling Proficiency: You have a strong ability to build financial models, dashboards, and reporting systems from scratch, translating operational data into strategic insights. - Business Partner Communication: You possess excellent interpersonal skills with the ability to align multiple stakeholders through clear financial storytelling and translate financial data into actionable insights. - Stakeholder Influence & Trade-offs: You are assertive and capable of autonomously assessing cross-functional financial trade-offs, confidently escalating critical decisions to finance leadership. - Multi-scope Agility: You are comfortable holding a broad and diverse scope — regional, functional, and central — and can prioritize effectively without losing depth on any axis. - AI & Automation Proficiency: You autonomously use AI tools and automation techniques to build workflows and accelerate analysis, always looking for opportunities to optimize processes without waiting for direction.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Site Reliability Engineer on our Storage team to keep the databases Qonto runs on resilient, safe, and always available. You'll operate and improve our banking-grade storage infrastructure — PostgreSQL, Redis, Kafka and Elasticsearch — and help make it self-serve for backend teams, under the guidance of Damien, our Storage Engineering Manager. ➡️ What you'll do - Operate and safeguard critical storage infrastructure: You'll run PostgreSQL, Redis, Kafka and Elasticsearch in production, keeping banking-grade data safe and available. - Own incident response and root-cause analysis: You'll be the last line of defense when a hard query or performance problem needs solving. - Build our banking-license compliance roadmap: You'll define and prioritize backup and disaster-recovery scenarios with our Risk & Compliance team. - Ship code for our internal platform APIs: You'll build self-service tooling that lets backend teams spin up storage resources in minutes, not days. - Help shape how AI agents access sensitive systems: You'll contribute to making our storage APIs safe and traceable for autonomous agents, not just humans. ➡️ What we're looking for - Solid PostgreSQL production experience: You've operated PostgreSQL in production and know how to investigate performance issues, reason about backups/restores, and make safe changes. Deep mastery is a strong plus, but we don't expect you to be a dedicated PostgreSQL expert from day one. - Comfortable across the storage stack: You have working knowledge of Redis, Kafka or Elasticsearch, and you pick up new systems fast. - Practical AI usage in your daily workflow: You already use AI to speed up debugging, coding, documentation or operational work — not as a buzzword, but as a real productivity habit. You're also curious about how AI agents can safely and traceably interact with sensitive production systems. - You write code: You're comfortable shipping features, not just scripts, for the internal platform tools your team builds. - Calm, rigorous incident response: You've handled production incidents on stateful systems and stay composed when the pressure is on. ➡️ What we can offer you - A team about to raise the bar on resilience: With Qonto's banking-license roadmap underway, you'll help define how a regulated fintech operates its data. - Real ownership from day one: You'll drive your own reliability and disaster-recovery roadmap, not just execute someone else's backlog. - A growing team: Storage is scaling toward 5-6 engineers, so there's real room to shape how the team works, not just join it. - A fully remote-first team: Your teammates are spread across Europe. ➡️ Your future manager You'll report to Damien Cupif, our Storage Engineering Manager — but don't expect micro-management. Damien started out as a data engineer and naturally pivoted into infrastructure after building the tooling his own data pipelines needed. He sets a clear direction, stays hands-on with his team, and is genuinely invested in how each new hire ramps up and grows. If this sounds like you — even if you don't check every box — we'd love to hear from you.

Unsere Mission und Kunden: Wir schaffen die Freiheit für KMUs, erfolgreich zu sein - mit Europas führendem Finanz-Workspace, der Banking als Kern mit leistungsstarken Finanztools verbindet. Wir sind stolz auf unsere Trustpilot-Bewertung von 4,8, die auf über 55.000 Rezensionen basiert. Kundenzufriedenheit steht im Mittelpunkt unseres Handelns (und hier) - belegt durch einen Net Promoter Score von 75. Unser Weg: 2017 von Alexandre und Steve gegründet, ist Qonto auf über 1.600 Qontoers gewachsen, die mehr als 600.000 Kunden in acht europäischen Ländern betreuen. Seit 2023 sind wir profitabel - und das ist erst der Anfang. Unsere Überzeugungen: Wir stellen nach Fähigkeiten und Potenzial ein. Mit über 80 Nationalitäten, 45 % Frauen im Unternehmen und 56 % Frauen in unserem Leadership-Team ist Diversität kein Programm – sie ist Teil unserer DNA. Wir haben einen diskriminierungsfreien Einstellungsprozess aufgebaut, weil die besten Teams auf Leistung basieren. KI bei Qonto: KI ist fest in unsere Arbeitsweise integriert (hier). Jede/r Qontoer/in hat unbegrenzten Zugang zu den besten KI-Tools. Wir suchen Menschen, die experimentieren, ohne auf Erlaubnis zu warten, KI über das Offensichtliche hinaus nutzen und wissen, wann man ihr vertrauen kann - und wann man sie hinterfragen sollte. ------------------------------------------------------------------------------------------------------ Werde Teil unseres Customer Onboarding Teams als Customer Onboarding Manager Deutschland und begleite deutsche Unternehmer und Selbstständige bei Firmengründung, Kontoeröffnung und Kontovalidierung. Du bearbeitest komplexe Anfragen rund um den gesamten Onboarding-Prozess und sorgst für einen reibungslosen Start mit Qonto. Du berichtest an Mirela Jovanovic und Rafael Hajzeri, Team Manager im Customer Onboarding / KYC/KYB Operations Bereich. Standort: Belgrad (Büro) oder remote in Serbien. ➡️ Was du tun wirst - Komplexe Onboarding-Anfragen bearbeiten: Anspruchsvolle Fälle rund um Firmengründung, Kontovalidierung, Stammkapitalzahlungen und Kontoaktivierung mit hoher Sorgfalt und Präzision lösen. - Kunden durch die Onboarding-Journey begleiten: Klare, schnelle und verlässliche Antworten auf Fragen rund um Kontoeröffnung und regulierte Prozesse liefern. - Sensible und dringende Fälle priorisieren: Besonders bei Kontovalidierungen zeitnah und mit besonderer Aufmerksamkeit handeln — Verzögerungen hier bedeuten, dass ein Unternehmer nicht arbeiten kann. - Wissensbasen effizient nutzen: Sicher durch unsere Wissensdatenbanken navigieren, um präzise Informationen zu finden und Kunden kompetent zu beraten. - Zur kontinuierlichen Verbesserung beitragen: Muster in Kundenanfragen erkennen, Erkenntnisse mit dem Team teilen und so Prozesse und Kundenerlebnis verbessern. ➡️ Was wir suchen - Erfahrung im Kundenservice oder Operations: Mindestens ein Jahr in einer kundenorientierten Rolle, idealerweise im Finanz-, Operations- oder Dienstleistungsumfeld. Du hast komplexe Fälle bearbeitet, nicht nur Standardanfragen. - Exzellente Deutschkenntnisse: Fließend mit ausgezeichneter Grammatik, Rechtschreibung und Zeichensetzung. Gute Englischkenntnisse sind ebenfalls erforderlich. - Kundenorientierung: Du kommunizierst empathisch, professionell und lösungsorientiert — auch in anspruchsvollen Situationen, in denen Kunden auf ihre Kontoeröffnung warten. - Detailorientierung: Du arbeitest präzise und sorgfältig, besonders bei regulierten Prozessen wie KYC/KYB-Validierungen — ein Fehler hier hat direkte Konsequenzen. - Belastbarkeit: Du behältst auch bei hohem Arbeitsaufkommen einen klaren Kopf, setzt Prioritäten und bleibst lösungsorientiert. ➡️ Was wir dir bieten - Der erste Kontakt für deutsche Unternehmer: Du begleitest Kunden beim allerersten Schritt mit Qonto — Firmengründung und Kontoeröffnung. Deine Arbeit bestimmt den ersten Eindruck. - Komplexe, regulierte Prozesse: KYC/KYB-Validierungen, Stammkapitalzahlungen, Kontoaktivierung — das ist kein Standard-Kundensupport, sondern Arbeit mit direkter regulatorischer Relevanz. - Ein Team mit über 100 Mitarbeitenden: Du arbeitest in einer etablierten Onboarding-Organisation mit klaren Strukturen, Team Leads und definierten Eskalationswegen. - Flexibilität: Zwei Bürotage pro Woche in Belgrad, ansonsten remote in Serbien. ➡️ Über deine zukünftigen Führungskräfte Du berichtest an Mirela Jovanovic und Rafael Hajzeri, Team Leads im Customer Onboarding Germany. - Mirelas Werdegang? 6+ Jahre bei Qonto — sie startete als Customer Relationship Management Managerin, betreute den deutschen Markt drei Jahre lang und wurde 2023 zum Team Lead Onboarding Germany befördert. Davor sammelte sie Erfahrung als Administration Manager und Customer Support Specialist. Studium der Germanistik an der Universität Belgrad. - Rafaels Werdegang? Fast 4 Jahre bei Qonto — Rafael startete als Customer Success Manager in Barcelona und wurde 2025 zum Customer Onboarding Lead befördert. Davor war er Technical Support Representative bei Majorel und Hotel Specialist in Bayern. Deutsch auf muttersprachlichem Niveau, basiert in Barcelona. - Was bringen sie dem Team? Eine Arbeitskultur, die auf Struktur, Verlässlichkeit und professionellem Kundenumgang basiert. Beide haben ihren Weg bei Qonto von operativen Rollen bis zur Teamleitung gemacht — sie kennen die Arbeit, die du tun wirst, aus eigener Erfahrung und wissen, wie man in dieser Organisation wächst.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ As a People Operations Manager, you will be joining the People Operations team, which consists of 19 members. Your primary goal is to contribute to Qonto's success by delivering an exceptional employee experience to all our Qonto team members - with a strong focus on our Spanish talents. You will be a key figure for our Barcelona office, acting as the on-site representative of the People team and the go-to presence for Qontoers and managers locally. As a member of the People Operations team, you will be deeply involved in the day-to-day HR matters of our Qonto team members in Spain. Your role involves managing HR-related matters and becoming a strong partner for the entire team by: - Being the main point of contact for a specific scope, addressing daily queries from Qontoers, managers, and providers. - Serving as the reference person for HR-related topics, including Onboarding/Offboarding, Payroll, Legal, HR policies and processes, HRIS, and more. - Acting as an advisor on local legal practices and Spanish labor regulations, notably supporting the HRBP team on the ground. Please note that this opportunity is not available for full remote work. According to our remote policy, you can work remotely for up to 2 days a week, but we expect you to be on-site in Barcelona for at least 3 days a week — your presence is central to your role as the People team's local anchor. 👩‍💻🧑‍💻 As a People Operations Manager at Qonto, you will: - Barcelona Office Presence: Be the key on-site representative for the People team in Barcelona, ensuring Qontoers and managers have a trusted local point of contact for all HR matters. - Daily Operations: As the primary point of contact for Qonto employees and managers, your role is to ensure a seamless onboarding and offboarding process for employees. You will also address day-to-day HR queries, ensuring compliance with HR rules and standards. Additionally, you will be responsible for maintaining accurate people data in various HR systems (Workday). - HR Policies and Processes: Within the People team, you will serve as the go-to expert for human resources policies, procedures, and contracts. Your role will also involve participating in the creation of standardised HR practices for the Spanish office. - Legal Advisory: Advise on local legal practices and employment regulations in Spain, acting as a reference point for the HRBP team when navigating country-specific HR matters. - HR projects: Your contribution to the People team will involve enhancing our working methods and HR policies to provide an exceptional employee experience. This may include implementing parenthood policies or supporting our HRIS improvement, and overseeing HR cycles, such as Progress reviews. - Payroll and data: While you won't have direct responsibility for payroll processing, you will be in charge of data compliance within your specific scope. This entails preparing payroll inputs for your designated population. - Championship on any HR lifecycle topics of employees by partnering with an amazing team and being a referent on your perimeter - Experience in designing and implementing HR policies in a scale-up - Hands-on in the digitalization of HR/launching tools in a FinTech Company - Agility or how to adapt constantly to scale in HR whilst keeping a high-quality level of HR standards 🤝 About your future manager - Your manager will be Julia Lecointe, Head of People Operations. - Her path? Julia brings a solid background of over a decade in risk management, internal control, and compliance. She joined Qonto in 2021 and successfully grew through the ranks in the Internal Control team before stepping into her current role leading People Operations and Payroll in June 2025. - What she can bring to the team? Julia has a deep understanding of our culture and business operations. Her extensive background in setting up rigorous compliance frameworks and managing operational risks means she is exceptionally skilled at building and optimizing complex processes. She brings a highly structured, reliable approach to scaling our people operations and ensuring a seamless payroll experience for the entire team. 🏅 About You - Experience: You have 8+ years of experience as a People Operations, HR specialist or a similar HR generalist role. - Mastery: You have a good knowledge of HR & legal topics. You are hands-on, able to multitask and prioritize your daily workload but you are also accurate and really rigorous with everything you do. - Autonomy: You are comfortable operating with strong autonomy, making sound judgment calls on the ground and being the trusted local reference without needing constant oversight. - Teamwork: You are able to build strong relationships with the team based on confidentiality and trust. - Communication: You have outstanding communication and interpersonal skills. - Languages: You speak both Spanish and English fluently. At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ As a Product Marketing Manager for the Italian market at Qonto, your main focus will be to develop strong customer insights, drive the go-to-market strategy, and support the successful launch and adoption of our products in Italy. This is an exciting opportunity to shape our market strategy and contribute directly to Qonto’s growth. The role is a maternity cover for Giulia, our current Product Marketing Manager for the Italian market. 👩‍💻🧑‍💻As a Product Marketing Manager - Italian Market at Qonto, you will • Specialize in customer insights for the Italian market, identifying and prioritizing use cases and features that resonate with local customers. • Drive the GTM strategy, ensuring effective product launches and strong market positioning. • Act as Product Captain, ensuring a strong feedback loop between customers, market, and Product teams. • Collaborate with cross-functional teams to develop compelling marketing campaigns and messaging tailored to the Italian market. • Be the product point of contact within the market, representing Qonto at local events and building strong relationships with key stakeholders. • Continuously monitor market trends, regulations, and competitive landscape to inform strategic decision-making. 🤔 What you can expect • Become part of a vibrant, fast-growing fintech startup that's making waves in the banking industry, where innovation and collaboration are at the heart of what we do. • Work in a dynamic and collaborative team environment, where your ideas and contributions are valued. • Operate in the exciting Italian market, with the opportunity to shape the growth strategy and make a real impact. • Benefit from a supportive and experienced team (with experts in Product Marketing, Strategy, Brand Marketing..) who will support you in your role. • Access to cutting-edge tools and resources to drive your marketing initiatives and achieve success. 🏅About You • Experience: Work within the Fintech or payment domain due to the highly regulated nature of the Italian market. Proven experience in product marketing or related roles. • Customer Obsessed: Strong understanding of customer insights and ability to identify and prioritize use cases that resonate with the local market. • Stakeholder management: Excellent stakeholder management skills, with the ability to collaborate effectively across teams and influence decision-making. • Market Knowledge: In-depth knowledge of the Italian market, including market trends, regulations, and competitive landscape. • Analytical and business-oriented: Business acumen and data-driven mindset, with the ability to make strategic decisions based on market analysis and KPIs. • Languages: Native-level Italian speaker with strong English communication skills. At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer Care Onboarding Officer (KYCB) to help Qonto scale its French market operations from Barcelona. You'll handle company account opening and onboarding cases in a fast-growing team, supporting one of Qonto's core banking pillars as the company moves toward full banking license status. ➡️ What you'll do - Validate and process KYC cases end-to-end: Handle production work across Full Company Creation and/or Capital Deposit Only flows — reviewing corporate structures, beneficial ownership, and business models to make compliant account-opening decisions — while keeping pace with a 40-45 resolutions/week target. - Support internal and external requests: Respond to requests from other teams and external partners needing help unblocking cases. - Spot and escalate patterns: Flag systemic issues when you notice similar problems recurring across multiple tickets, rather than just closing them one by one. - Support clients and manage social media claims: Handle cases requiring dedicated attention, including sensitive client relationships and public claims. - Contribute to a compliance-first team: Work within KYC/banking regulation frameworks and help build the rigor Qonto needs as it moves toward banking license status. ➡️ What we're looking for - You have between 1–2 years in KYC/KYB, customer care, compliance or customer operations. You've reviewed real documentation and know how to justify a decision clearly. - You're comfortable reviewing complex legal and company documents, spotting inconsistencies, and making structured decisions under ambiguity — detail and precision are second nature to you. - Strong communication in French and English: Fluent written and spoken French is essential; English is Qonto's internal language. - Proactive ownership mindset: You don't wait to be told what's broken. You flag bottlenecks, take initiative on pending cases, and escalate appropriately when something needs to move. - Prioritisation under pressure: You can manage a queue of complex cases, balance lead-time targets against quality, and keep track of pending validations without dropping anything. ➡️ What we can offer you - Meaningful, complex work from day one: This role isn't high-volume routine processing — every case is different. You'll build real KYC/KYB expertise applied to the french regulatory framework. - Autonomy to improve things: You'll have the chance to propose process improvements, and contribute to a faster, smoother account-opening experience. - Cross-functional exposure: You'll work closely with Anti-Financial Crime, AML, Fraud, and frontline operations teams — building a network across Qonto's compliance and risk ecosystem from an early stage. - A supportive, high-trust team: Management here favors autonomy over micromanagement, in a team known for strong cohesion. ➡️ Your future manager Your manager will be Tess Humain, Team Lead, KYC Acceptance Capital. Her path? Tess joined Qonto 2.5 years ago, as a Customer Onboarding Manager for France, then moved into her current role leading Onboarding Company Creation & Capital Deposit in 2025. Before Qonto, she was working at Teleperformance, progressing from Quality Analyst to ML Quality Lead. She likes to give her team autonomy, while staying present and available whenever her team needs her.