ABOUT THE TEAM: 

The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.

The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions

ABOUT THE ROLE: 

As IT Workplace Operations Engineer, you will be responsible for ensuring a seamless, secure, and scalable IT Experience across our global workforce, hybrid workforce. This role is both hands-on and strategic. You’ll take an active role in technical execution, guiding a high performing team that supports our employees across locations.

You’ll oversee day-to-day IT Service delivery, infrastructure reliability, and user support, while also driving automation, process improvements, and cross-functional collaboration. Working closely with Workplace, Security, People Ops and Engineering teams, you’ll ensure that technology empowers our employees to do their best work-whether they’re in office or remote.

• Manage IT operations for both in-office and remote teams, ensuring a smooth, efficient , and high-quality service delivery
• Provide hands-on support for IT service management processes, including incident, request , problem, and change management (aligned with ITIL or similar frameworks)
• Mentor and develop a high-performing IT Operations team, providing guidance  and fostering a culture of continuous improvements and collaboration.
• Manage IT infrastructure and endpoint management systems, including Intune, Jamf, SSO, MDM and core SaaS platforms, ensuring system availability and performance
• Oversee IT asset management, including procurement, life cycle tracking, provisioning, and secure decommissioning of devices and IT resources
• Ensure seamless employee experience by overseeing onboarding, offboarding and device management workflows, collaborating closely with People Ops and Security teams
• Collaborate with cross-functional teams, such as Engineering, Workplace and Security, to ensure alignment on technology initiatives, security policies, and operational improvements
• Drive automation and process efficiency, identifying and implementing opportunities to reduce manual work and enhance support through automation tools, scripting and system integrations
• Participate in the on-call rotation to provide after-hours technical support as required
• Ensure compliance with company policies, security protocols and industry best standards, supporting audits, risk assessments and security posture improvements

WHAT WE ARE LOOKING FOR: 

• 4+ years of hands-on experience in IT Operations Engineering.
• Proven track record in IT Operations across engineering, support, and site services, ensuring reliability and efficiency at scale
• Strong experience in implementing ITIL-based processes to drive standardisation, reduce operational noise, and improve service delivery
• Skilled in balancing day-to-day operational demands with long-term strategic improvements including automation and process optimisation
• Hands-on expertise with modern IT tools including Microsoft Intune, Meraki Wireless Networks, Jamf, Github and Terraform, with focus on Infrastructure as Code(IaC)
• Experiences in driving automation initiatives to eliminate respective tasks and streamline support operations
• Adept at building clear workflows, documentation, and accountability frameworks to transition teams from reactive to proactive operations
• Effective communicator with both technical teams and executive stakeholders, translating operational metrics into business impact
• Passionate about enabling productivity, scalability and a seamless end-user experience through strong IT foundations

WHAT YOU’LL GET IN RETURN: 

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

About the Role:

• As a Dispute Analyst, you’ll be working in the Ongoing Monitoring team at Tide. To carry out this role efficiently, you need to be organised and able to remain calm under pressure.
• You will be responsible for investigating fraud and scam activities. Additionally, you will analyse transactions, gather evidence, and work closely with internal teams and external partners to detect and prevent fraudulent activities, protect customer assets, and ensure regulatory compliance. Strong communication skills are essential, as you will need to interact with Tide members and resolve their queries promptly.
• Your interpersonal skills will be crucial when working with many of Tide’s internal and external stakeholders, and you must take initiative in a busy and ever-changing work environment. Flexibility to work shifts in a 24/7 operational environment with rotational shifts is required.

Some of the Things You’ll Be Doing:

• Raising chargeback requests on behalf of our members.
• Responding to queries from our finance partners and third-party financial institutions.
• Reviewing the chargeback/representation documents received from our finance partners.
• Ensuring compliance with relevant banking regulations, laws, and industry standards related to fraud prevention, reporting, and customer protection.
• Making fair decisions based on high-quality investigations and in line with external regulations and internal policies to deliver fair outcomes for our customers.
• Researching and investigating disputed card transactions and performing network analysis.
• Making outbound calls to our members, if required, to resolve queries immediately.

What We Are Looking For:

• A minimum of 1+ year of fraud/investigation experience; experience in the banking industry is a plus.
• Keen interest in transaction monitoring, financial crime, or fraud.
• Ability to remain calm under pressure.
• Excellent communication and interpersonal skills to collaborate effectively with internal teams and external stakeholders.
• Ability to adapt to changing priorities, work independently, and make sound decisions in a fast-paced banking environment.
• Problem-solving skills and a willingness to share your solutions.
• Prior customer service experience.

What you’ll get in return:

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options (If applicable)

Tidean Ways of Working: 

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

The role:

The Mortgage Loan Processor works directly with individual applicants to review loan applications to ensure that the application is complete and accurate. This requires time and attention to detail. This role ensures the timely and accurate packaging of all loans originated by our Loan Officers using effective communication with multiple parties involved in the loan process.

What you’ll do: 

• Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication
• Responsible for processing, managing, and acting as the primary contact of a pipeline of refinance and purchase loans to meet closing deadlines and lock expiration periods.
• Maintain a progressing pipeline of Conventional, FHA and VA loans.
• Effective and timely communication to both external customers (Clients, 3rd Parties, Vendors) as well as internal customers (Loan Officers, Underwriters, Closers).
• Maintain and adapt to the changing mortgage guidelines.
• Appropriately set borrower expectations for the mortgage process and establish that the processor is the main point of contact until closing.
• Holds the responsibility to request, gather, and analyze documentation required from the borrowers, internally, and third parties for underwriting approval.
• Adapt easily to change and provide interdepartmental support.
• Strive to exceed productivity expectations and standards.
• Set appropriate expectations and point of contact with realtors and other referral sources.
• Understand and request documentation requirements for mortgage financing (tax transcripts, paystubs, tax returns, income calculation, etc.).
• Must be highly organized and proactive; able to meet deadlines in a fast-paced environment.
  
  

What you’ll need:

• 2 years of mortgage processing industry experience required
• Knowledge of Fannie Mae, Freddie Mac, VA, and FHA guidelines
• Ability to maintain a pipeline of 30-40 loans of mixed variety
• Excellent oral and written communication skills
• Works well under time constraints and a constantly changing environment
• Has to have a team mentality and work well as a member of a group
• Eagerness to delight clients throughout the process and drive overall experiences
• Knowledge of Encompass LOS
• Experience with Day One Certainty Validations, HomeReady, and HomePath products

The role

We are looking for a Senior Data Scientist to join SoFi’s Secured Lending Team, with a focus on Home Lending risk analytics, loss forecasting, and portfolio performance monitoring. This role will support home lending products including first mortgages, jumbo loans, closed-end seconds, and HELOCs, with a strong emphasis on delinquency, default, cure, severity, recovery, and portfolio profitability.

The Senior Data Scientist will play a key role in building models, dashboards, and analytical frameworks that help the Secured Lending organization understand credit performance across the full residential lending lifecycle — from origination and portfolio monitoring through delinquency, default resolution, loss mitigation, and recovery.

This individual will partner closely with Credit Decision Science, Credit Risk, Finance, Capital Markets, Servicing, Collections, Loss Mitigation, Model Risk, and Data Engineering to support data-driven decision-making across Home Lending.

By joining SoFi, you’ll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing company with the stability of an industry-leading leadership team.

What you’ll do

The Senior Data Scientist will help SoFi strengthen Home Lending risk analytics, forecasting, and portfolio management by:

• Developing quantitative and machine learning models to forecast losses across mortgage and home equity portfolios, including first lien, jumbo, HELOC, and closed-end second-lien products.
• Building and maintaining CECL, loss forecasting, and portfolio performance models with a focus on delinquency roll rates, default probability, cure behavior, loss severity, recovery timing, prepayment behavior, and charge-off outcomes.
• Defining and maintaining portfolio performance KPIs across credit, profitability, and risk, including delinquency rates, roll rates, cure rates, loss rates, severity, prepayment speeds, early payment defaults, repurchase risk, defect rates, and recovery performance.
• Performing cohort, vintage, and segmentation analysis by credit score, LTV/CLTV, DTI, lien position, documentation type, occupancy, channel, state/metro, property type, investor, and product type.
• Analyzing borrower behavior and identifying key risk drivers across stages of credit performance, including current status, early delinquency, late-stage delinquency, default, liquidation, foreclosure, recovery, and redefault.
• Building roll-rate models, delinquency migration analytics, cure models, default models, recovery models, and loss severity frameworks for secured lending portfolios.
• Supporting collections, loss mitigation, and default strategy analytics, including segmentation, treatment strategy measurement, liquidation waterfalls, cure versus liquidation outcomes, modification performance, and recovery optimization.
• Developing analytics that evaluate resolution pathways, including cure, modification, repayment plan, foreclosure, liquidation, REO, charge-off, and expected recovery cash flows.
• Building and maintaining executive dashboards and automated reporting that clearly explain what changed, why it changed, and what actions should be considered next.
• Partnering with Data Engineering to define data requirements, improve data quality, create new data sources, and build summarized analytical tables that support scalable reporting, monitoring, and modeling.
• Aggregating and synthesizing datasets from multiple environments, including origination data, servicing systems, collections data, collateral data, bureau data, investor/product data, and external housing market data such as HPI.
• Performing sensitivity, scenario, and stress analysis tied to home price movements, interest rates, unemployment, credit mix, prepayment behavior, and broader economic conditions.
• Monitoring model and portfolio performance through back-testing, forecast-to-actual tracking, population stability, segmentation diagnostics, drift monitoring, and periodic recalibration.
• Preparing clear, audit-ready documentation for models, assumptions, dashboards, data sources, business logic, reporting definitions, and governance routines.
• Partnering with Credit Decision Science and other cross-functional stakeholders to develop roll-rate models, collections analytics, loss forecasting enhancements, and portfolio risk insights.
• Translating complex analysis into concise, executive-ready recommendations for Credit Risk, Finance, Capital Markets, Accounting, Model Risk, and Secured Lending leadership.

What you’ll need

• 5+ years of experience in data science, statistical modeling, credit risk analytics, loss forecasting, portfolio analytics, or a related quantitative role.
• Master’s or PhD in Statistics, Mathematics, Economics, Engineering, Computer Science, Operations Research, Finance, or another quantitative field; equivalent practical experience will also be considered.
• Strong proficiency in Python and SQL, with experience building repeatable analytical pipelines, model monitoring routines, and automated reporting.
• Experience with data visualization and dashboarding tools such as Tableau, Looker, Power BI, or similar platforms.
• Demonstrated experience with credit risk modeling, loss forecasting, CECL, roll-rate modeling, delinquency/default modeling, recovery modeling, or portfolio performance analytics.
• Hands-on experience with mortgage or secured lending data, including first liens, jumbo loans, HELOCs, closed-end seconds, or other collateral-backed products.
• Strong understanding of mortgage credit risk drivers, including FICO, LTV/CLTV, DTI, lien position, occupancy, documentation type, channel, geography, property type, investor/product, collateral value, and HPI.
• Experience analyzing delinquent, non-performing, or defaulted loan portfolios, including roll rates, cure rates, charge-offs, recoveries, redefault behavior, and severity.
• Familiarity with statistical and machine learning methods such as regression, survival analysis, time-series modeling, Markov/state transition models, gradient boosting, random forests, clustering, and model calibration.
• Strong analytical communication skills, with the ability to explain model outputs, portfolio trends, and risk drivers to both technical and non-technical audiences.
• Ability to operate in a governed risk management environment with attention to auditability, documentation, controls, and model risk expectations.

THE WORK:

Join Ripple Labs Inc., where we are revolutionizing the financial world with our crypto solutions! As a Senior Accountant based in Chicago, you'll play a vital role in our bold journey to deliver outstanding financial services.

WHAT YOU’LL DO:

Broker-Dealer Accounting and Regulatory Reporting:

• Prepare and maintain the firm’s FOCUS Report filings, including net capital computations and customer reserve calculations.
• Maintain the general ledger for the broker-dealer entity, running month-end close, account reconciliations, and journal entries.
• Compute and monitor aggregate indebtedness ratios and net capital, flagging early warning thresholds to the CFO.
• Support financial reporting for Stock Loan and Stock Borrow activity, including matched-book profit and loss and liquidity treatment.

Digital Asset Finance and Accounting:

• Handle month-end accounting for digital asset positions, incorporating mark-to-market valuations and custody reconciliations.
• Apply and document accounting policies for digital assets consistent with evolving U.S. GAAP mentorship.
• Reconcile on-chain and off-chain positions against custodian statements and internal trading system data.
• Provide support for accounting related to digital asset lending, repo, and collateral arrangements.

Financial Reporting and Controls:

• Assist in preparation of monthly and quarterly financial statements for broker-dealer and holding company entities.
• Support external auditors during annual financial statement audits.
• Maintain and improve internal control procedures, including SOD documentation and reconciliation sign-off protocols.
• Participate in systems and process improvement initiatives.

Fireblocks is hiring a Senior Backend Engineer to join the Liquidity Team in Tel Aviv-Yafo, Israel.

Connecting exchanges, OTC desks, custodians, and wallets, the Fireblocks Network settles trillions in crypto trading volume, and delivers a seamless trading experience by reducing friction, unlocking capital efficiency and mitigating counterparty risk.

The Liquidity Team is dedicated to developing Fireblocks' trading solutions. Delivering a reliable, seamless, fast, and secure trading experience for users in both crypto and fiat assets.

What You'll Do

• Be a leading backend developer of one of the newest fintech products in Fireblocks.
• Mentor and guide other developers in complex designs,Work closely with other teams, lead meaningful cross functional features.
• Connect exchanges, leading 3rd party trading agencies and other providers, to create a multi-functional trading platform.
• Develop and optimize Fireblocks' trading API to ensure a seamless and scalable experience for our users.
• Research and implement cloud-native architectures to support Fireblocks' ongoing growth and scalability.

What You'll Bring

• At least 5 years of experience in backend development, with a focus on scalable infrastructure with proficiency in Node.js and TypeScript .
• Strong understanding of system design principles, distributed systems, and scalability.
• Proven track record of designing and deploying microservices-based architectures in production environments.
• Experience with monitoring and logging frameworks (e.g., Datadog, Prometheus, Grafana, ELK stack).

DeFi & Crypto Domain Knowledge (Must-Have)

• Solid understanding of blockchain fundamentals - transaction lifecycles, block confirmations, mempool mechanics, and finality across multiple chains (e.g., EVM-compatible chains, Solana, Bitcoin).
• Hands-on familiarity with DeFi protocols and primitives - including AMMs (e.g., Uniswap, Curve), liquidity pools, yield mechanisms, and on-chain order books.

Liquidity and Exchange knowledge (Nice to have)

• Understanding of crypto liquidity concepts - market making, order routing, slippage, price impact, and the differences between CEX and DEX liquidity.

About Fireblocks

Fireblocks is on a mission to enable every business to easily and securely access digital assets and cryptocurrencies. As a leading provider in the digital asset space, we are committed to fostering a diverse and inclusive workforce that mirrors the global clientele we serve.

About the Team

The FinApps Access team at Fireblocks builds the backbone of on-chain access for some of the world's largest financial institutions and crypto-native organizations. We operate at the intersection of blockchain protocol engineering and enterprise-grade reliability — designing systems that route, protect, and optimize transactions across dozens of chains at scale.

You'll work on mission-critical infrastructure powering DeFi connectivity, multi-chain integrations, transaction execution pipelines, and on-chain data access — with direct impact on how billions of dollars flow through decentralized networks every day.

What You'll Do

• Design and build robust, scalable backend services supporting high-volume on-chain transaction flows across multiple blockchain networks — both EVM and non-EVM.
• Own end-to-end development of backend components and APIs — from architecture decisions to production deployment.
• Lead integrations with DeFi protocols, on-chain data sources, and blockchain nodes across a wide range of chains and ecosystems.
• Research and evaluate emerging blockchain technologies, protocols, and standards to keep Fireblocks at the cutting edge.
• Optimize existing production systems for performance, reliability, and security — reducing latency and increasing throughput.
• Collaborate closely with product, protocol research, and platform engineering teams to deliver high-quality solutions on time.
• Drive features from inception through to delivery at scale, taking full ownership of the product lifecycle.

What You'll Bring

• 7+ years of experience as a Backend or Full Stack Engineer.
• Bachelor of Science (B.Sc.) or equivalent degree/experience.
• Blockchain and Web3 experience are a must — including deep understanding of transaction lifecycles, consensus mechanisms, smart contract interactions, and on-chain data.
• Proven experience working across multiple blockchain ecosystems — EVM-compatible chains (Ethereum, Polygon, Arbitrum, Base, etc.) as well as non-EVM chains such as Solana, TON, Tron, or similar.
• Proficiency in Node.js and TypeScript.
• Experience designing and operating microservices in production CI/CD environments.
• Strong understanding of security principles, cryptography, and best practices in a blockchain context.
• Familiarity with DeFi protocols — AMMs, lending markets, bridging infrastructure, or on-chain routing — is a strong advantage.
• Experience with Web3 tooling and libraries (ethers.js, viem, web3.js, Solana web3.js, etc.).
• Demonstrated experience taking products from inception to delivery at scale.
• Full stack experience (React, frontend development) — a nice to have.

About You

• You think in systems and care deeply about correctness, reliability, and scale.
• You're comfortable navigating ambiguity and can drive technical decisions with limited oversight.
• You have a natural curiosity for how blockchain protocols work under the hood — and you actually read the specs.
• You thrive in fast-moving environments and can balance shipping velocity with long-term code quality.
• You communicate clearly and collaborate effectively across engineering, product, and research.

Why Fireblocks

• Work at the frontier of blockchain infrastructure, with real impact on how DeFi scales for institutional and retail users.
• Tackle genuinely hard engineering problems — multi-chain routing, on-chain data indexing, protocol integrations, and more.
• Collaborate with world-class engineers, protocol researchers, and product minds in a fast-growing global company.
• Competitive compensation, meaningful equity, and a culture that rewards ownership and initiative.

The Security & Information team is looking for someone who is passionate about technology and has a roll-up-their-sleeves mentality to join our global team. You’ll play a crucial role in enhancing our security infrastructure, improving networking, ensuring scalability, and maintaining strong security as we continue to grow. If you want to be an industry leader, on a team experiencing hyper-growth, look no further! 

Responsibilities 

• Operates as the primary escalation point for critical security alerts, performing deep-dive DFIR investigations, analyzing attacker techniques and vectors, proactively hunting threats, and directing incident response activities.
• Lead SecOps projects from inception to execution, ensuring effective implementation and ongoing maintenance.
• Mentor a team of SecOps experts, providing technical guidance in a fast-paced environment.
• Research how to leverage security telemetry and existing security solutions to improve triage and automated response.
• Work cross-functionally to refine and evolve agentic workflows that drive automated security operations.
• Coordinate investigation, containment, and other response activities with business stakeholders and groups.
• Perform hands-on forensic investigations, log reviews, cloud investigations, and root-cause analysis
• Develop incident analysis and findings reports for management, including gap identification and recommendations for improvement.

Minimum Requirements 

• 5+ years experience working in an Incident Response/Cyber Security Operations Center (in-house or outsourced) addressing, escalating, and managing security incidents and creating incident reports.
• Extensive experience in managing the lifecycle of security incidents in a global, 24/7 production environment..
• Collaborating with various cross-organizational stakeholders to drive incident response and remediation.
• Development of common runbooks for most frequent or critical incident types.
• Strong development fundamentals with experience delivering and maintaining production-grade code.
• Coding & Scripting: Hands-on programming experience (Python, Bash, etc.) with proven ability to build automation processes.
• Proven expertise in attack and mitigation methods within Cloud and SaaS environments 
• Solid understanding of system and security controls on at least two OSs (Windows, Linux / Unix, and MacOS (Advantage), including host-based forensics and experience with analyzing OS artifacts.
• Problem solver, an in-depth thinker with a growth mindset.
• Excellent communication skills and ability to work collaboratively with other teams 

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field
• Solid understanding of LLM concepts and architectures, with hands-on experience applying them in practice.

Your Mission

As a Legal Counsel, you will play a pivotal role in driving Bitpanda’s legal strategy, taking ownership of commercial development, regulatory compliance, and the establishment of new products and business models with a strong focus on scaling our B2B2C solution, Bitpanda Enterprise. This role provides an excellent opportunity to take on high-impact responsibility in a dynamic fintech environment, leading complex legal projects and shaping the future of digital asset regulation.

What you’ll do

• Contract Ownership & Negotiation: Drafting, reviewing, and independently negotiating complex commercial agreements, with a particular emphasis on B2B client contracts, enterprise partnerships, SaaS agreements, and service level agreements (SLAs).
• Regulatory & Product Advisory: Leading regulatory work streams and structural product design, specifically focusing on financial services regulation (including MiCAR, MiFID II, and capital markets law) to support both retail and B2B product expansions.
• Strategic Legal Support: Providing end-to-end legal guidance on complex initiatives, including token projects, structured financial instruments, strategic corporate partnerships, marketing compliance, and dispute resolution.
• Regulatory Risk Management: Proactively monitoring, analyzing, and assessing regulatory developments affecting Bitpanda’s business, translating complex legal frameworks into actionable business strategies and mitigation plans.
• Cross-Functional Leadership: Partnering as a trusted legal advisor with cross-functional leadership teams, including Corporate Partnerships, Product, Compliance, Marketing, and Operations, to ensure alignment with corporate goals and regulatory requirements.

Who you are

• Education: A law degree from an Austrian, German, or Swiss university with an advanced focus on corporate law, commercial law, or financial regulation (including MiFID II and crypto-asset regulation).
• Experience: 2–4 years of professional experience in an international law firm or an in-house legal department preferably within the fintech, financial services, or traditional banking sector.
• Enterprise & B2B Expertise: Proven track record of handling B2B/Enterprise commercial transactions, corporate partnerships, and navigating complex institutional client requirements.
• Industry Interest: Deep understanding of and strong passion for fintech, digital assets, and financial markets, with a proven ability to master evolving regulatory frameworks.
• Languages: Full professional proficiency in German and English (written and spoken). 

ABOUT THE TEAM: 

The UX Writing team plays a key role in shaping intuitive, human experiences across our products.

The team reports to the Head of Product Design. We also work closely with Design, User Research, Product, and Engineering to help our members run and grow their business.

Our work ranges from microcopy and UX flows to defining tone of voice, content principles and standards that help teams create consistent, high-quality experiences at scale.

ABOUT THE ROLE: 

We're looking for an outstanding UX Writer to drive the content across our French app. Your work will have a significant impact on the way we communicate with our members in France. You'll be joining the growing UX Writing team – this is not a marketing role.

• You'll own UX copy in Tide's app in France, writing and translating into French (and writing in English occasionally)  
• Understand business goals and user needs, then plan, develop, and deliver copy/translations that bring the two together  
• Prioritise workload to ensure copy for key projects is delivered on time  
• Collaborate with Design, User Research, Product, Engineering, CCM, and Legal teams to devise holistic solutions to member pain points  
• Engage with senior stakeholders to support our growth in France  
• Advocate for the value of UX writing and user-centred design across the business  
• Contribute to Tide's content guidelines to raise the bar for copy across Tide  
• Look for opportunities to optimise our localisation processes  
• Provide French proofreading support to other areas of the business when required eg marketing, CRM, SEO
• Help test features before they go live

WHAT WE ARE LOOKING FOR: 

• Excellent writing skills in French (native-level fluency) and English, including the ability to distil complicated concepts into easily-digestible copy
• 2+ years experience writing copy as a UX Writer or Content Designer, ideally within a similar sector
• Ability to effectively manage multiple projects and deadlines
• A data-driven approach to crafting copy
• Ability to establish a clear direction when faced with ambiguity
• Great communication skills
• Experience of managing stakeholders in a fast-paced environment
• Proficient at using Figma and translation tools
• Passion for inclusive design and accessibility

WHAT YOU’LL GET IN RETURN: 

•  Time Off 
• Parental Leave 
• Sabbatical 
• Mental Wellbeing 
• Volunteering & Development Days
• Learning & Development 
• WOO (Work Outside the Office) 
• Home Office Setup 
• Laptop Ownership 

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

#LI-CC2

ABOUT THE TEAM:

As a Regulatory Risk & Compliance Specialist - UK, you will play a vital role in ensuring Tide complies with the evolving regulatory requirements set by the FCA and other UK regulators. You will be responsible for identifying, assessing, and mitigating regulatory risks, while ensuring that Tide’s compliance frameworks are embedded across the business. 

Working closely with teams across the organisation, including Product, Member Operations, Payments, Marketing, Legal and Finance, you will provide expert advice on regulatory developments, lead compliance initiatives, and integrate regulatory requirements into our day-to-day operations.

As the subject matter expert on particular regulations, you’ll help to steer decisions, impact strategies and support the rest of the team and business. At Tide, you’ll be able to work in a fast-paced environment, with cross-team exposure, inquisitive freedom and the ability to impact how Tide conducts its business.

ABOUT THE ROLE: 

• Provide regulatory guidance on product and service development, conducting compliance assessments for new initiatives
• Research regulatory developments in the UK, assess their impact, and advise on necessary actions
• Execute the Compliance Monitoring Plan, taking ownership of monitoring activities, addressing findings, and engaging stakeholders as needed
• Support regulatory submissions, including licence applications, periodic reports, and responses to regulatory information requests
• Ensure accurate and timely regulatory reporting by working closely with business areas and conducting oversight checks where required
• Maintain and update compliance policies in line with UK and FCA regulations, tracking required refresh cycles
• Support the Regional Director of Risk & Compliance and the Global Director of Compliance in regulatory engagements, strategic planning, and governance
• Lead and actively participate in the Regulatory Risk & Compliance working groups, ensuring key issues are identified, addressed, and escalated
• Act as a liaison for external partners and service providers on oversight requests and regulatory expectations
• Coordinate and deliver compliance and risk-related training across the business
• Collect and prepare MI for internal governance reporting and external regulatory submissions
• Track regulatory deadlines, file submissions, maintain a log of regulatory interactions, and prepare for meetings and inspections with the FCA and other authorities
• Engage with internal teams to respond to compliance-related requests and regulatory inquiries, ensuring cross-functional alignment
• Work closely with the 1LOD to remediate regulatory oversight findings and enhance controls
• Identify, assess, and monitor regulatory risks, ensuring appropriate mitigation measures are in place
• Support internal and external audits, participate in compliance reviews, and oversee effective remediation of findings

WHAT WE ARE LOOKING FOR:

• At least four years of experience in Compliance, Regulatory Risk, or Risk Management at a mid level within Financial Services
• Direct experience interacting with regulators, handling responses, managing notifications, and supporting regulatory inspections, audits, and thematic reviews
• Familiarity with regulatory submissions, licence applications, and reporting
• Experience in oversight functions, monitoring key risk indicators (KRIs), and providing Compliance Advisory on new initiatives, products, and services.
• Background in Banking, FinTech, Payments/E-Money firms, or Regulatory Consultancy.
• Ideally you'll have experience working with firms under the FCA regulations.
• Ability to interpret complex regulations, research requirements, and advise internal stakeholders on compliance matters.
• Proactive problem solver with a strong sense of ownership and accountability in resolving compliance challenges.
• Exceptional organisational skills, managing multiple projects, deadlines, and regulatory engagements effectively.
• Meticulous attention to detail, with strong drafting, analytical, and risk assessment skills.
• Fluency in English (mandatory)

We’re looking for a proactive Company Secretarial Assistant to join our busy and high-performing Company Secretariat team. This is an exciting role in a fast-paced environment, supporting a complex international group with dynamic day-to-day operations. You will play a key part in maintaining high governance standards while helping streamline internal processes and support compliance activities across the business. 

ABOUT THE ROLE: 

This is a fantastic opportunity to learn fast on the job in an exciting, high‑growth environment, with exposure to a wide variety of Company Secretarial matters.

As Company Secretarial Assistant you will; 

• Support the planning and administration of board and committee meetings, including preparing agendas, collating papers, and minute-taking.
• Assist with statutory filings, maintenance of company registers, and annual confirmation statements.
• Support the set‑up and onboarding of new entities, including documentation, KYC and internal approvals
• Assist with corporate transactions and employee equity administration.
• Help manage group structure documentation including director changes, resolutions, and corporate records.
• Contribute to the monitoring and completion of KYC processes, and ongoing compliance updates.
• Work closely with the team to improve and streamline CoSec processes, procedures, invoice and documentation management.
• Maintain accuracy and consistency across company databases, governance platforms, and digital records.
• Support governance technology platforms such as DocuSign, Diligent, Ledgy, or other equity and compliance systems.
• Assist in drafting and templating standard documents, approvals, and filings.
• Work effectively under pressure, balancing priorities across multiple entities and deadlines.

WHAT WE ARE LOOKING FOR:

• Law degree or similar, with strong interest in corporate / commercial work and governance.
• Some experience in an international corporate, financial, or professional services environment is preferred.
• Familiarity with corporate law concepts, governance frameworks, or multi-jurisdictional compliance is beneficial.
• Tech-savvy and confident using Microsoft Excel/Word/Google suite and comfortable with digital platforms (for example, DocuSign, Diligent, Ledgy/Carta).
• Strong administrative and organisational skills with meticulous attention to detail.
• Able to prioritise effectively and deliver high-quality output under time constraints.
• Positive, flexible attitude with eagerness to learn and contribute to process improvement.

WHAT YOU’LL GET IN RETURN:

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Competitive Compensation -  Competitive salary and share options.
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private health insurance with Bulgaria Zdrave, including extra dental care.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshop.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office.
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Fully Covered Multi Sports Card – Granting access to hundreds of gyms and pools across Bulgaria.
• Monthly Food Vouchers -– Monthly food vouchers to enjoy your favorite meals with Edenred +
• Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices.

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

ABOUT THE TEAM:

Tide is looking for an exceptional Senior Product Designer to join our Admin Services team — the group behind Tide’s financial management products, including Bookkeeping, Taxes, Insights, Invoicing, Payroll and Filings across all markets we operate in.

This area of the business is entering a major growth phase, with significant investment in product development, product-led growth and international expansion. It’s a rare opportunity to shape products that are becoming increasingly central to how small businesses run and manage their finances globally.

ABOUT THE ROLE: 

• You'll be embedded in a cross-functional squad, partnering with your team throughout the product lifecycle from discovery through to launch and future iterations.
• Using your full range of Product Design skills to discover, research, design and deliver engaging, well crafted experiences across mobile and web.
• Evolving design concepts from early-stage prototypes to high-fidelity mock-ups.
• You'll deeply understand the members you're designing for. Whether it's running your own user research sessions, gleaning previous insights or digging into usage analytics.
• You’ll play a supporting role in the evolving design process at Tide; helping estimate design effort required, tracking to OKRs, and measuring how experience impacts our members.
• You’ll work alongside colleagues within the Design practice to understand the core needs of our members’, and find innovative and well-thought ways to meet these needs.
• You’ll use and contribute to the Tide Design System to create experiences that keep the experience for our members consistent and world-class.

WHAT WE ARE LOOKING FOR: 

• At least 4+ years of experience designing digital products for web and mobile platforms in a product design or UX role.
• A portfolio or case study that demonstrates great product thinking, user experience, interaction, and visual design skills, a clear process and measurable impact (results).
• Ability to identify when research is needed and experience in running your own moderated sessions with users.
• Experience designing complex products and ability to collaborate effectively with cross-functional peers in product and engineering.
• You are a great storyteller who can clearly paint a compelling picture of the ‘why’ that underpins your work.
• You’re impact-driven and are able to be pragmatic about trade offs, striking the balance between going fast and going slow.
• Understanding of the end-to-end design process from ideation to launch and ability to collaborate with engineers to troubleshoot any technical issues that arise, ensuring that the product meets performance and quality standards.
• Demonstrable proficiency in Figma.
• Good understanding of Design Systems and accessibility, to ensure consistency, scalability, and inclusivity.

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation 
• Time Off 
• Parental Leave 
• Sabbatical 
• Health Insurance 
• Mental Wellbeing
• Volunteering & Development Days
• Learning & Development 
• WOO (Work Outside the Office)
• Home Office Setup
• Laptop Ownership 
• Fully Covered Multi Sports Card 
• Monthly Food Vouchers 
• Snacks & Meals 

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

#LI-CC2

ABOUT THE TEAM

As a Premium Accounts Manager, you will be part of an exclusive team that delivers high-level support to our Premium members. This is not a standard customer service role—our Premium team serves as both trusted advisors and dedicated account managers, ensuring a seamless, personalized, and exceptional member experience at every interaction.

ABOUT THE ROLE

• Provide high-touch, tailored support to Premium members primarily over phone, with additional interactions via chat and email when required.
• Manage complex and sensitive cases with ownership, accuracy, and a solutions-first mindset.
• Deliver a 5-star experience aligned with Premium standards, measured by CSAT, TPH, and QA excellence.
• Build long-term relationships with members by demonstrating in-depth product and process knowledge and anticipating their needs.
• Serve as a knowledge hub and mentor for colleagues, sharing expertise and guiding new joiners through best practices
• Contribute to the continuous improvement of Premium processes by sharing feedback, identifying gaps, and helping shape workflows.
• Stay aligned with industry trends and member expectations to reinforce Premium as a supreme-class service offering.
• Work flexible shifts (including weekends and holidays) while maintaining top-level performance and professionalism.
  
  

WHAT WE'RE LOOKING FOR:

• Min. 3 years of experience in premium support, account management, or client-facing roles where service excellence is/was a priority.
• Strong problem-solving skills with the ability to navigate complex cases and think beyond standard procedures.
• Exceptional communication skills (written and verbal) with near-native or native-level English.
• High attention to detail and ability to manage multiple tasks while maintaining top-class service standards.
• A proactive, empathetic, and professional attitude that represents our Premium brand promise.
• Proven ability to work collaboratively in a high-performance environment.

It would be considered as an asset if you have:

• Background in FinTech, SaaS, or fast-paced technology companies.
• Experience with membership-based services or subscription models.
• Exposure to analytics or reporting, enabling insights into member behavior and engagement.

WHY JOIN THE PREMIUM TEAM?

• Work in an elite, high-performing team serving our most valued members.
• Be empowered to act as a trusted advisor, not just a support agent.
• Gain exposure to advanced cases, processes, and account management practices.
• Grow your expertise through dedicated training, coaching, and leadership opportunities.

WHAT YOU’LL GET IN RETURN

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget per year
• Additional health & dental insurance
• Mental wellbeing platform 
• Snacks, light food, drinks in the office
• WFH equipment allowance

#LI-NZ1

The Role

Join us in revolutionizing the lending landscape. SoFi is seeking enthusiastic Staff Software Engineers who are ready to lead the design and implementation of key capabilities of the next generation of our financial services platform in support of our goals that put our members in control of their financial destiny.  In this role, you will:

• Lead design and implementation across multiple system domains, and define the architectural direction and evolutionary strategy for critical subsystems.
• Resolve problems with competing constraints and significant ambiguity, and contribute as a subject-matter expert across platform systems.
• Drive alignment across teams to resolve technical and organizational conflicts, and align technology decisions with company strategy and risk.
• Raise the engineering maturity of the organization through code and design reviews, mentorship of junior engineers, and consistent enforcement of quality, reliability, and security standards.
• Participate as a key contributor in recruiting and team-building.

What You'll Do

As an established technical leader within our team, you will focus on designing and implementing the backend services for our next-generation Lending Platform. This role involves full product lifecycle engagement, from initial concept to production deployment. Your responsibilities include creating durable designs, strong individual contributions in implementing new capabilities, and leading by example to improve engineering excellence and efficiency across the team. Success in the role will require close technical collaboration with Product, Marketing, Operations, Business, Legal, and Compliance teams. You will be a key stakeholder in those partnerships, responsible for driving alignment and delivering technical solutions that provide outstanding value to our members.

What You'll Need

• Bachelor's or Master's degree in Computer Science, or Software Engineering
• 5+ years as a professional, full-time Software Engineer, or similar relevant work experience.
• 2+ years in a technical leadership role.
• Proficient coding in Java, Kotlin, or other similar object-oriented programming language.
• Experience with public cloud compute, storage, and infrastructure.
• Experience with Kafka, Docker, Kubernetes, and Spring Boot or similar frameworks.
• Deep understanding of relational and document database fundamentals.
• Deep understanding of fundamental distributed systems concepts.
• Deep understanding of microservices design principles and architecture.
• Experience with performance tuning and optimizing data access patterns.
• Proficient working with GIT and related CI/CD systems.
• Familiarity with Agile methodologies.
• Ability to produce clear and meaningful design and operational documentation artifacts.
• Experience utilizing AI tools (such as Claude) efficiently.

Nice To Have

• Experience scaling highly-available, mission-critical systems.
• Full-stack engineering experience, or willingness to expand your influence across our entire platform.

We're driven to push boundaries and deliver exceptional products to help our members achieve financial stability. If you have the passion and a commitment to customer success, we want to hear from you.

The Role

As a Market Manager, you will lead a high-performing team of 10–12 Retail Loan Originators. You aren't just a manager; you are a coach and a strategist responsible for scaling production, sharpening team performance, and ensuring every member receives a seamless, modern lending experience.

What You’ll Do

• Coach & Elevate: Directly lead and develop a team of originators, fostering a culture of high accountability and continuous professional growth.
• Drive Results: Own end-to-end production metrics, including lock volume, funding targets, pull-through rates, and cycle-time efficiency.
• Master the Pipeline: Set clear expectations for daily activity, pipeline hygiene, and conversion discipline to ensure predictable throughput.
• Expand the Reach: Execute go-to-market strategies by partnering with realtors, builders, and referral networks to diversify lead sources.
• Bridge Sales & Ops: Act as the critical link between Sales and Operations, resolving complex pricing or execution escalations and driving process improvements.
• Ensure Integrity: Maintain absolute adherence to the SAFE Act, regulatory requirements, and internal policies to mitigate risk and protect our members.
• Lead Innovation: Support recruiting efforts and spearhead change management as we roll out new products and tech tools.

What You’ll Need

• Experience: 3+ years of sales leadership experience, specifically within retail mortgage or consumer lending. 
• Credentials: An active NMLS license and a Bachelor’s degree (or equivalent industry experience).
• Proven Results: A documented track record of leading teams to meet or exceed rigorous sales and volume targets.
• Strategic Mindset: The ability to analyze data, identify production risks, and implement corrective actions in real-time.
• Communication: Exceptional interpersonal skills with a "member-first" mindset and a professional, collaborative demeanor.
• Agility: Comfort working in a fast-paced, tech-forward environment where processes evolve quickly.

• Minimum of 3 years of experience in mortgage post-closing with strong investor loan delivery experience required
• High school diploma or equivalent required; associate or bachelor’s degree in business, finance, or a related field preferred
• Strong attention to detail and organizational skills
• Experience working with investor guidelines, purchase conditions, and loan delivery requirements
• Excellent communication and interpersonal abilities
• Proficiency in mortgage LOS systems and MS Office applications (Word, Excel, Outlook)
• Ability to manage multiple priorities and deadlines in a fast-paced, deadline-driven environment
• Strong problem-solving skills with the ability to resolve investor suspense items and delivery defects independently
• In-depth understanding of mortgage post-closing processes, investor delivery requirements, and regulatory compliance

The role: 

We are seeking a Business Manager Credit Reporting Agency Management who will be at the forefront of business strategy, working closely with the three main credit reporting agencies—Experian, TransUnion, and Equifax—as well as additional credit third parties, such as Innovis, Nova Credit, and FICO. This individual will also be responsible for designing and implementing business solutions that create value across multiple platforms and products. This position will be responsible for and leading Permissible Purpose and Credit Bureau Data usage for the Enterprise

What you’ll do: 

• Act as the primary business Operations liaison between the organization and credit bureau agencies
• Develop and maintain strong business relationships with the Bureaus and internal BUs
• Understand the trends in credit data errors/opportunities and work with credit bureau agencies to improve
• Lead projects focused on the continuous improvement of credit data and bureau engagement - particularly focused in Permissible Purpose scope
• Identify opportunities to strengthen relationships with credit bureau agencies and leverage partnerships to drive business value
• Partner with the SMO and Procurement to ensure maximum contractual leverage and business value received from each bureau relationship 
• Stay informed and address developments in the credit bureau industry and assess their impact on the organization with rules at each bureau 
• Ensure that credit reporting practices comply with applicable laws and regulations (e.g., Fair Credit Reporting Act, GDPR)
• Implement and maintain appropriate risk management controls related to credit bureau processes both internally and with the Bureaus
• Provide regular reporting and analysis on the status of the credit bureau relationships and data quality metrics
• Lead and owe Permissible Purpose and credit bureau data usage intent and execution for the Enterprise

What you’ll need: 

• 5+ years of experience with credit data and credit processes, or a related financial services role 
• Proven track record of working directly with credit reporting agencies (Experian, TransUnion, Equifax) and/or third-party credit data companies 
• Strong understanding of credit data flows, operational data processes and standards 
• In-depth knowledge of banking laws and regulations, including the Fair Credit Reporting Act (FCRA), GDPR, and other relevant compliance standards 
• Strong analytical and problem-solving skills; ability to use data to inform strategic decisions and drive business outcomes 
• Strategic thinker who can develop credit data analysis to drive results and support enterprise business goals 
• Excellent verbal and written communication skills, with the ability to influence and drive value cross-functionally

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Retirement and Accounts team is responsible for building products and platform capabilities that help customers manage long-term financial goals with confidence. The team develops core account experiences across retirement products, onboarding, account servicing, and portfolio management while partnering closely with product, backend engineering, design, data, and compliance teams. You’ll contribute to systems that support millions of customers navigating critical financial decisions every day. The team values thoughtful technical design, strong collaboration, and clear execution while maintaining a high quality user experience across the iOS platform!

As a Staff iOS Engineer, you will lead the development of scalable mobile architecture and customer-facing features across Robinhood’s retirement and accounts experiences. You’ll guide technical direction for complex initiatives, improve reliability and performance across the iOS application stack, and mentor engineers through design reviews and implementation planning. You’ll work closely with engineering, product, design, and platform teams to define technical strategy, deliver high-quality mobile experiences, and support long-term platform evolution. This role offers the opportunity to shape foundational mobile systems while directly influencing customer trust and engagement through intuitive financial experiences!

This role is based in our New York, NY office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Design and implement scalable iOS application architecture that supports retirement and account management products used by millions of customers
• Partner with product managers, designers, backend engineers, and infrastructure teams to deliver reliable and intuitive customer experiences
• Improve application performance, observability, testing practices, and release stability across core account and retirement workflows
• Lead technical planning and provide guidance during system design reviews, implementation discussions, and incident resolution efforts
• Mentor iOS engineers through code reviews, technical feedback, and structured development support while contributing to engineering standards and documentation

What you bring

• You have extensive experience building and maintaining large-scale iOS applications using Swift and modern iOS development frameworks
• You have experience designing mobile systems with clear architecture patterns, scalable component design, and maintainable testing strategies
• You can collaborate effectively with product, design, backend, and infrastructure partners to deliver customer-focused technical solutions
• You have experience leading technical initiatives across multiple teams and balancing short-term delivery needs with long-term platform improvements
• You communicate technical concepts clearly and contribute to a collaborative engineering environment focused on reliability, quality, and measurable outcomes

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

The Yield Team at Fireblocks is looking for an experienced Backend Developer who views security as a core feature, not an afterthought. In this role, you’ll drive growth in the digital asset space by architecting and integrating Digital Asset Yield protocols.

We handle the world’s most valuable assets, and our work demands a security-first engineering culture. You will collaborate with industry leaders to deliver innovative, native products—ranging from decentralized lending to institutional staking—where the safety of customer funds and the integrity of protocol interactions are the highest priorities. Join us to shape the future of the digital assets space by building resilient, trustless solutions for asset optimization.

What You’ll Do

• Architect for Resilience: Design and implement scalable backend systems hardened against the complex attack vectors inherent in Digital Asset Yield environments.
• Secure Protocol Research: Deep-dive into new blockchain technologies, smart contracts, and liquidity protocols, identifying potential vulnerabilities or risks before integration.
• Integrate AI for Enhanced Security & Optimization: Explore and deploy AI/ML-driven solutions to automate the detection of security anomalies, optimize capital efficiency, or enhance the operational resilience of core yield services.
• Mission-Critical Engineering: Solve hard engineering problems where precision is paramount; you’ll ensure that seamless interactions with Digital Asset Yield products never come at the cost of asset security.
• Lead by Example: Champion secure coding practices within the team, participating in rigorous code reviews and threat modeling for all financial logic.

What You’ll Bring

• 8+ years of experience as a Backend Engineer with a proven track record of shipping production-grade code.
• A Security-First Mindset: You don’t just write functional code; you write "defensive" code. You have a deep understanding of common security pitfalls (e.g., reentrancy, oracle manipulation, or logic flaws).
• Experience with Al technologies, such as Claude Code, Cursor and experience building Al tools like Claude Skills, headless agents, context improvements (RAG), bots, MCPs, etc.
• Technical Proficiency: Extensive experience with Node.js in an Agile, CI/CD, and Kubernetes environment.
• Research Prowess: A self-starter who loves dissecting new technologies and understands the security implications of various Digital Asset Yield architectures.
• The Fireblocks Edge:
• Blockchain/Digital Assets Space Experience: A major advantage, specifically if you’ve worked with Digital Asset Yield infrastructure.
• C++ Experience: An advantage, particularly for performance-critical or low-level security implementations.
• Full-Stack Awareness: Frontend experience is a plus, especially regarding secure web practices.

Why Fireblocks?

Fireblocks is an equal opportunity employer. We believe that diverse perspectives lead to more robust and secure systems. We embrace an inclusive workplace where we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Why join us

Brex is reimagining financial systems so every growing company can realize their full potential. As the financial OS, we’re building software and services in one place—disrupting long-entrenched institutions with products and experiences that better serve the ambitions of our customers.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Customer Success at Brex

Customer Success is responsible for ensuring all of our customers meet their desired outcomes with Brex’s suite of financial services and software.

What you’ll do

As a Scaled Customer Success Manager, you will leverage technology and operational rigor to support our customers at scale. You will ensure their experience with Brex is seamless - this includes developing strategies to retain and grow their business, responding to their requests, and proactively reaching out as needed to ensure they are getting all of their needs met with Brex.

The Scaled Customer Success Team operates like a creative studio, testing data-driven hunches with various initiatives. Sometimes, this might be as simple as experimenting with different versions of email outreach. In other cases, it might be developing a training series that zeroes in on specific areas of the product.

In this role, you’ll be innovative and agile in your approach - helping us build a world-class scaled Customer Success program. You’ll work with a combination of low-touch and high-touch customers, leveraging data, technology, and repeatable playbooks to drive business value for our customers. In short, you’ll think about Customer Success in a programmatic way.

At the end of each year with Brex, customers should be able to articulate the ROI they’ve gotten from Brex’s solutions based on your outreach and ideas.

Responsibilities

• Independently develop strategies to retain and grow Brex Customers. 
• Use Customer Success and other marketing automation platforms to engage with customers at scale.
• Partner with other Scaled CSMs to contribute to and test scaled playbooks and engagement strategies. Design and execute one-to-many programs, including email campaigns, webinars, office hours, and digital content that educate customers, drive product adoption, and surface expansion opportunities across customer segments
• Proactively identify and mitigate risk
• Monitor accounts through cases, product usage dashboards, account health triggers, and other ongoing, customized alerts.
• Partner with the Sales teams to source expansion opportunities and find the next group of “unicorns” in our book of business
• Work closely with the VIP Support team to ensure customer issues are resolved in a timely fashion. 
• Advocate for the voice of the customer internally at Brex, identifying customer trends and providing internal feedback on how Brex can better serve our customers.

Requirements

• At least 3 years experience in customer-facing, marketing, or program management roles
• Experience and comfort interacting with a high volume of customers at different stages of the customer lifecycle
• Experience working at a SaaS or Fintech organization. 
• You are passionate about working with customers to ensure they achieve their goals.
• You’re a creative self-starter who understands customers, their use cases, and how to be a trusted partner
• You see yourself as a relationship and business builder - and have a proven track record of doing this with external and internal parties at Brex or in other roles.
• You’re comfortable presenting new ideas, challenging the status quo, and asking, “How can we scale or streamline this?”

Preferred

• Track record of building customer programs from scratch that drove measurable retention or expansion outcomes
• Experience leading large-scale webinars and workshops
• Experience creating successful email outreach programs
• Experience creating & leading customer education initiatives
• Experience leveraging AI strategically and responsibly for large data sets

Compensation

The expected OTE range for this role is $88,000 - $110,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance.  Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Why join us

Brex is reimagining financial systems so every growing company can realize their full potential. As the financial OS, we’re building software and services in one place—disrupting long-entrenched institutions with products and experiences that better serve the ambitions of our customers.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Customer Success at Brex

Customer Success is responsible for ensuring all of our customers meet their desired outcomes with Brex’s suite of financial services and software.

What you’ll do

As a Scaled Customer Success Manager, you will leverage technology and operational rigor to support our customers at scale. You will ensure their experience with Brex is seamless - this includes developing strategies to retain and grow their business, responding to their requests, and proactively reaching out as needed to ensure they are getting all of their needs met with Brex.

The Scaled Customer Success Team operates like a creative studio, testing data-driven hunches with various initiatives. Sometimes, this might be as simple as experimenting with different versions of email outreach. In other cases, it might be developing a training series that zeroes in on specific areas of the product.

In this role, you’ll be innovative and agile in your approach - helping us build a world-class scaled Customer Success program. You’ll work with a combination of low-touch and high-touch customers, leveraging data, technology, and repeatable playbooks to drive business value for our customers. In short, you’ll think about Customer Success in a programmatic way.

At the end of each year with Brex, customers should be able to articulate the ROI they’ve gotten from Brex’s solutions based on your outreach and ideas.

Responsibilities

• Independently develop strategies to retain and grow Brex Customers. 
• Use Customer Success and other marketing automation platforms to engage with customers at scale.
• Partner with other Scaled CSMs to contribute to and test scaled playbooks and engagement strategies. Design and execute one-to-many programs, including email campaigns, webinars, office hours, and digital content that educate customers, drive product adoption, and surface expansion opportunities across customer segments
• Proactively identify and mitigate risk
• Monitor accounts through cases, product usage dashboards, account health triggers, and other ongoing, customized alerts.
• Partner with the Sales teams to source expansion opportunities and find the next group of “unicorns” in our book of business
• Work closely with the VIP Support team to ensure customer issues are resolved in a timely fashion. 
• Advocate for the voice of the customer internally at Brex, identifying customer trends and providing internal feedback on how Brex can better serve our customers.

Requirements

• At least 3 years experience in customer-facing, marketing, or program management roles
• Experience and comfort interacting with a high volume of customers at different stages of the customer lifecycle
• Experience working at a SaaS or Fintech organization. 
• You are passionate about working with customers to ensure they achieve their goals.
• You’re a creative self-starter who understands customers, their use cases, and how to be a trusted partner
• You see yourself as a relationship and business builder - and have a proven track record of doing this with external and internal parties at Brex or in other roles.
• You’re comfortable presenting new ideas, challenging the status quo, and asking, “How can we scale or streamline this?”

Preferred

• Track record of building customer programs from scratch that drove measurable retention or expansion outcomes
• Experience leading large-scale webinars and workshops
• Experience creating successful email outreach programs
• Experience creating & leading customer education initiatives
• Experience leveraging AI strategically and responsibly for large data sets

Compensation

The expected OTE range for this role is $88,000 - $110,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance.  Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Why join us

Brex is reimagining financial systems so every growing company can realize their full potential. As the financial OS, we’re building software and services in one place—disrupting long-entrenched institutions with products and experiences that better serve the ambitions of our customers.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Customer Success at Brex

Customer Success is responsible for ensuring all of our customers meet their desired outcomes with Brex’s suite of financial services and software.

What you’ll do

As a Scaled Customer Success Manager, you will leverage technology and operational rigor to support our customers at scale. You will ensure their experience with Brex is seamless - this includes developing strategies to retain and grow their business, responding to their requests, and proactively reaching out as needed to ensure they are getting all of their needs met with Brex.

The Scaled Customer Success Team operates like a creative studio, testing data-driven hunches with various initiatives. Sometimes, this might be as simple as experimenting with different versions of email outreach. In other cases, it might be developing a training series that zeroes in on specific areas of the product.

In this role, you’ll be innovative and agile in your approach - helping us build a world-class scaled Customer Success program. You’ll work with a combination of low-touch and high-touch customers, leveraging data, technology, and repeatable playbooks to drive business value for our customers. In short, you’ll think about Customer Success in a programmatic way.

At the end of each year with Brex, customers should be able to articulate the ROI they’ve gotten from Brex’s solutions based on your outreach and ideas.

Responsibilities

• Independently develop strategies to retain and grow Brex Customers. 
• Use Customer Success and other marketing automation platforms to engage with customers at scale.
• Partner with other Scaled CSMs to contribute to and test scaled playbooks and engagement strategies. Design and execute one-to-many programs, including email campaigns, webinars, office hours, and digital content that educate customers, drive product adoption, and surface expansion opportunities across customer segments
• Proactively identify and mitigate risk
• Monitor accounts through cases, product usage dashboards, account health triggers, and other ongoing, customized alerts.
• Partner with the Sales teams to source expansion opportunities and find the next group of “unicorns” in our book of business
• Work closely with the VIP Support team to ensure customer issues are resolved in a timely fashion. 
• Advocate for the voice of the customer internally at Brex, identifying customer trends and providing internal feedback on how Brex can better serve our customers.

Requirements

• At least 3 years experience in customer-facing, marketing, or program management roles
• Experience and comfort interacting with a high volume of customers at different stages of the customer lifecycle
• Experience working at a SaaS or Fintech organization. 
• You are passionate about working with customers to ensure they achieve their goals.
• You’re a creative self-starter who understands customers, their use cases, and how to be a trusted partner
• You see yourself as a relationship and business builder - and have a proven track record of doing this with external and internal parties at Brex or in other roles.
• You’re comfortable presenting new ideas, challenging the status quo, and asking, “How can we scale or streamline this?”

Preferred

• Track record of building customer programs from scratch that drove measurable retention or expansion outcomes
• Experience leading large-scale webinars and workshops
• Experience creating successful email outreach programs
• Experience creating & leading customer education initiatives
• Experience leveraging AI strategically and responsibly for large data sets

Compensation

The expected OTE range for this role is $99,440 - $124,300. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance.  Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Why join us

Brex is reimagining financial systems so every growing company can realize their full potential. As the financial OS, we’re building software and services in one place—disrupting long-entrenched institutions with products and experiences that better serve the ambitions of our customers.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Customer Success at Brex

Customer Success is responsible for ensuring all of our customers meet their desired outcomes with Brex’s suite of financial services and software.

What you’ll do

As a Scaled Customer Success Manager, you will leverage technology and operational rigor to support our customers at scale. You will ensure their experience with Brex is seamless - this includes developing strategies to retain and grow their business, responding to their requests, and proactively reaching out as needed to ensure they are getting all of their needs met with Brex.

The Scaled Customer Success Team operates like a creative studio, testing data-driven hunches with various initiatives. Sometimes, this might be as simple as experimenting with different versions of email outreach. In other cases, it might be developing a training series that zeroes in on specific areas of the product.

In this role, you’ll be innovative and agile in your approach - helping us build a world-class scaled Customer Success program. You’ll work with a combination of low-touch and high-touch customers, leveraging data, technology, and repeatable playbooks to drive business value for our customers. In short, you’ll think about Customer Success in a programmatic way.

At the end of each year with Brex, customers should be able to articulate the ROI they’ve gotten from Brex’s solutions based on your outreach and ideas.

Responsibilities

• Independently develop strategies to retain and grow Brex Customers. 
• Use Customer Success and other marketing automation platforms to engage with customers at scale.
• Partner with other Scaled CSMs to contribute to and test scaled playbooks and engagement strategies. Design and execute one-to-many programs, including email campaigns, webinars, office hours, and digital content that educate customers, drive product adoption, and surface expansion opportunities across customer segments
• Proactively identify and mitigate risk
• Monitor accounts through cases, product usage dashboards, account health triggers, and other ongoing, customized alerts.
• Partner with the Sales teams to source expansion opportunities and find the next group of “unicorns” in our book of business
• Work closely with the VIP Support team to ensure customer issues are resolved in a timely fashion. 
• Advocate for the voice of the customer internally at Brex, identifying customer trends and providing internal feedback on how Brex can better serve our customers.

Requirements

• At least 3 years experience in customer-facing, marketing, or program management roles
• Experience and comfort interacting with a high volume of customers at different stages of the customer lifecycle
• Experience working at a SaaS or Fintech organization. 
• You are passionate about working with customers to ensure they achieve their goals.
• You’re a creative self-starter who understands customers, their use cases, and how to be a trusted partner
• You see yourself as a relationship and business builder - and have a proven track record of doing this with external and internal parties at Brex or in other roles.
• You’re comfortable presenting new ideas, challenging the status quo, and asking, “How can we scale or streamline this?”

Preferred

• Track record of building customer programs from scratch that drove measurable retention or expansion outcomes
• Experience leading large-scale webinars and workshops
• Experience creating successful email outreach programs
• Experience creating & leading customer education initiatives
• Experience leveraging AI strategically and responsibly for large data sets

Compensation

The expected OTE range for this role is $99,440 - $124,300. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance.  Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.