GoCardlessOperations

KYC Specialist

Riga, LatviaFull-timeSenior€18,400 – €27,600
Posted Aug 24, 2026Deadline: Keep Open
Job SnapshotActively hiring
LocationRiga, Latvia
Job typeFull-time
Salary€18,400 – €27,600
DeadlineKeep Open

Finjobsly Role Intelligence

Experience level
Senior
Work style
Not specified
Visa sponsorship
Not specified
Salary
€18,400 – €27,600
Key skills
PaymentsKYCAMLFraudComplianceSanctionsCustomer Success

Get AI match insights

See your fit score & personalized tips.

Sign In Now

Before you apply

Company insights

70

70/100 estimated sentiment

AI Estimate

AI estimate from public information — not verified employee data

Mollie completes acquisition of GoCardless

Mollie completed its acquisition of GoCardless on September 1, 2026. GoCardless will operate as “GoCardless, a Mollie company” under co-founder Hiroki Takeuchi, while Mollie CEO Koen Köppen leads the combined group.

September 2026From the webMollie

GoCardless launches Recurring Pay by Bank

GoCardless launched Recurring Pay by Bank in June 2026 through a new UK industry scheme, enabling automated recurring open-banking payments with fallback routing to Direct Debit where needed.

June 2026From the webGoCardless

GoCardless reports 22% FY25 revenue growth and first profitable quarter

FY25 group turnover rose 22% to £160.9m, payment volume doubled to £79.2bn and net losses narrowed 27%. GoCardless also recorded its first adjusted EBITDA-positive quarter in the three months ending June 2025.

April 2026From the webGoCardless

GoCardless appoints Shaun Puckrin as Chief Product Officer

GoCardless appointed former Checkout.com SVP Product Shaun Puckrin as Chief Product Officer, responsible for product development and innovation across payment flows, open banking and its bank-payment platform.

April 2025From the webGoCardless

AI Generated Insights

Finjobsly Intelligence— Generated from the employer's job description

What you'll own

Onboard and verify new GoCardless customers, conduct due‑diligence reviews for existing merchants, and act as the primary escalation point for compliance‑related issues.

What they're looking for

Experienced KYC/AML professional with strong English communication skills, detail‑orientation, and the ability to work under pressure; familiarity with tools like Zendesk, Looker or Lexis Nexis is a plus.

Why this role matters

Ensuring compliant, customer‑centric onboarding and ongoing verification protects GoCardless from fraud and financial‑crime risks while delivering a seamless experience for merchants.

About this role

About us

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday.

We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific.

The role

This role is part of the international Customer Operations group.

In this role, you will be responsible for onboarding and verifying new GoCardless customers, as well as conducting Customer Due Diligence reviews for existing clients, ensuring all processes are both compliant and customer-centric. As a senior member of the Customer Operations team, the KYC Specialist will also act as a primary escalation point for compliance-related issues, both within the team and across other departments.

Working Hours

In the first three months during onboarding - Monday - Friday 9:00 AM - 6:00 PM

After onboarding rotational shift - 4 days on / 4 days off 8:00 AM - 8:00 PM

 

What excites you 

  • Reviewing Adverse Media, PEP and Sanctions screening escalations and providing detailed risk assessments and recommendations.
  • Opportunities to upskill other team members, proactively share your knowledge with the team and propose process improvements.
  • Supporting our Merchants during their onboarding and verification stages.
  • Handle internal escalations to relevant teams, such as potential fraud, ML/TF activities, and complex cases.
  • Collaborating with various teams, such as AML Financial Crime and Customer Success, to help make sure we’re creating a seamless onboarding experience for customers.
  • Conducting due diligence checks on new and existing Merchants in accordance with internal and external requirements.

 

What excites us  

  • You are verbally fluent in English and can communicate clearly in writing to support customers via email or over the phone.
  • You have previous experience in KYC or AML.
  • Detail-oriented with the ability to work efficiently in a fast-paced environment.
  • You care deeply about providing customers with a great experience while keeping calm under pressure.
  • You're comfortable working with internal stakeholders at all levels, upholding our core product & compliance requirements with a problem-solving approach.
  • Prior experience using tools like Zendesk, Looker, Lexis Nexis is preferred, but not essential.

 

Base salary range: 18,400 EUR - 27,600 EUR

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range (18,400 EUR - 23,000 EUR) until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

(some of) The good stuff

  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period
  • Adaptive Working - allows you to work flexibly, around your lifestyle
  • Parental leave - to suit everyone embarking on life's great adventure
  • Learning Budget - lead your own development with an annual learning budget
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless  

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work. 

Diversity & Inclusion

As of April 2025, we had 806 employees (GeeCees) globally, with 524 based in the UK, 163 based in Latvia and 119 across our other offices.

To ensure that we're representative of the world around us - and to be able to review relevant benchmarks - we ask GeeCees to voluntarily disclose diversity data. This year, the proportion of GeeCees providing data increased to 88% (up from 79% in 2024). With regards to diversity within GoCardless, we can see GeeCees identifying as:

Asian, Black, Mixed or Other — 25% 

Neurodiverse — 9% 

LGBTQIA+ — 9% 

Disabled — 1% 

Average age — 33

Female — 45%

Male —  55% 

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here

Sustainability

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our sustainability action plan here.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn

More about this role

About company

GoCardless

Payments, SaaS company based in UK

Full employer profile →Company website ↗

Required skills

PaymentsKYCAMLFraudComplianceSanctionsCustomer Success