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Happiness score
59/100
Based on 17 verified employee signals
Affirm posts 33% revenue growth and $14.1B in quarterly GMV
Fiscal Q4 2026 revenue reached $1.2B, up 33% year over year, while GMV rose 36% to $14.1B. Operating income equaled 13% of revenue.
Affirm promotes Michael Linford from COO to President
Affirm appointed Michael Linford President effective Aug. 27, 2026, expanding his oversight to revenue, global markets, legal, compliance and public affairs.
Affirm and Shopify launch Shop Pay Installments in Australia
Shopify merchants in Australia can now activate Affirm-powered installment payments offering eligible shoppers fortnightly or monthly plans.
Affirm brings pay-over-time checkout to Google Search and Gemini
Affirm began rolling its payment options into Google Search, including AI Mode, and the Gemini app through Google Pay, extending BNPL into AI-assisted shopping.
AI Generated Insights
Provide on‑site and remote IT support for the NYC office, manage Zoom Rooms and AV hardware, monitor security threats, and maintain local network, servers, and desktops.
Experience with macOS and Windows administration, ticketing systems, SaaS and security tools, plus flexibility to handle diverse tech and a proactive problem‑solving attitude.
The role keeps employees productive, secure, and compliant, directly enabling Affirm’s mission to deliver honest, flexible credit experiences.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The IT team helps keep Affirm’s people productive, connected, and secure by supporting the technology employees rely on every day. We manage and support end-user devices, enterprise applications, office technology, and IT infrastructure while maintaining a strong focus on security, compliance, and a seamless employee experience. Our team works across a broad range of technologies and partners closely with employees throughout the company to troubleshoot issues, improve processes, and build reliable, scalable solutions as Affirm grows.
We’re seeking a flexible IT Support Administrator to help manage and support Affirm’s New York City office and technology infrastructure. Our ideal candidate excels in troubleshooting and problem-solving, with respect for compliance, and documentation.
As a Support Administrator of a rapidly growing company, you will be the backbone of IT, with efficiency, security, and customer satisfaction being your primary objectives.
Locally support and troubleshoot users within our NYC office
Remotely support and troubleshoot our end user’s problems
Educate on and enforce our IT compliance and policy obligations
Maintain our Zoom Rooms and AV hardware within conference rooms
Monitor for security threats and malware, staying ahead of the curve to protect our users
Occasionally maintain the in-office, local network infrastructure
Maintain enterprise systems and company IT assets such as servers and desktops
Experience with macOS administration and support
Ability to improvise and find immediate solutions
Experience managing formal ticketing systems
Experience administering SaaS technologies
Flexibility to work with all types of technology
macOS, Windows, Printers, Network devices, etc.
Experience with machine and account provisioning and deprovisioning
Experience managing Enterprise security:
Endpoint security—disk encryption, OS firewalls, laptop/mobile lockdown
Email security—tools for signed/encrypted email communication
Mobile device management technologies
Willing to grow, learn, and be proactive in finding new, efficient solutions
Pluses:
Experience administering Google for Business
Self motivated to learn and advance their career within IT
Experience with AV systems
Ability to explain difficult technical concepts without being condescending
Apple Certified Associate or ACSP certification
Automation and scripting experience
Goes above and beyond the traditional IT role to assist the office, and greater company to run at maximum efficiency
Confidence to maintain office IT infrastructure on their own, as needed
Pay Grade - E
Equity Grade - 2
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA) per year: $80000 - $100000
Please note that visa sponsorship is not available for this position.
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
