Fraud Analyst - German Market 🇩🇪

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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Join us as a Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's German market customers from scams and fraudulent activities.

👩‍💻🧑‍💻 As a Fraud Analyst at Qonto, you will

• Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities

• Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention

• Investigate potential fraud cases and implement preventive measures across financing and payment products

• Collaborate with Risk and AML teams to enhance fraud detection capabilities and align strategies

• Deliver high-quality, timely fraud analysis while maintaining customer satisfaction and operational efficiency

🤔 What you can expect

• A newly created specialized team focused solely on fraud prevention, allowing for deeper expertise development

• A dynamic environment where you'll handle various types of fraud cases, from private scams to social fraud

• Opportunity to contribute to the development of fraud detection processes and tools

• Regular training and knowledge sharing sessions to stay ahead of emerging fraud trends

• A culture that values autonomy, flexibility, continuous learning, innovation, and adaptability

🤝 About your future manager

Adina, our Team Lead Fraud, will be the one to help you succeed.

Her path? Adina joined Qonto in September 2025 as Fraud Lead Germany, leading the analysis of complex fraud cases and reviewing transaction flows. Before Qonto, she spent 2.5 years at PwC as a Financial Crime / AML Analyst, managing high-priority cases and building relationships with internal stakeholders to drive timely resolutions.

🏅 About You

• Experience: You have at least 1-2 year experience in fraud detection, AML, or a similar field involving alert processing and investigation

• Languages: You are bilingual in English and German, as you'll be primarily handling the German market

• Analytical mindset: You have strong analytical and creative thinking skills to detect patterns and solve complex fraud cases

• Communication skills: You can communicate effectively with customers and counterparties when gathering information about potential fraud cases

• Learning mindset: You're open to feedback and motivated to continuously improve your skills and knowledge

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.